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Ok well, I got my replacement Moto G and everything was working ok on 4.3. Then I decided to manually flash Kitkat through adb after unlocking the boot-loader, and now I'm getting no service at all. lol. Um, yea So I have flashed the same firmware on the original Moto G that I had and had no problems flashing it. I don't know why I'm not getting any service on this one? I forgot to mention that I twent back to 4.3 through adb seeing that might of helped and did the kitkat upgrade after, and nada!
Baseband Version: MSM8626BP_1032.340.63.00b
System Version: 172.44.4.falcon_umts.Retail.en.US
Build number: KXB20.9-1.8-1.4
Under status I'm getting Unknown Network, Mobile Network type Unknown, Service State: Radio off, Mobile network state, disconnected, Bluetooth address unavailable. That is what is missing under those sections. I'm assuming it has something to do with the radio/modem. If anyone has one they can let me flash for the Retail US version, I would highly appreciated. :good: Thank you for your help!
maybe a solution
asheehanjr said:
Ok well, I got my replacement Moto G and everything was working ok on 4.3. Then I decided to manually flash Kitkat through adb after unlocking the boot-loader, and now I'm getting no service at all. lol. Um, yea So I have flashed the same firmware on the original Moto G that I had and had no problems flashing it. I don't know why I'm not getting any service on this one? I forgot to mention that I twent back to 4.3 through adb seeing that might of helped and did the kitkat upgrade after, and nada!
Baseband Version: MSM8626BP_1032.340.63.00b
System Version: 172.44.4.falcon_umts.Retail.en.US
Build number: KXB20.9-1.8-1.4
Under status I'm getting Unknown Network, Mobile Network type Unknown, Service State: Radio off, Mobile network state, disconnected, Bluetooth address unavailable. That is what is missing under those sections. I'm assuming it has something to do with the radio/modem. If anyone has one they can let me flash for the Retail US version, I would highly appreciated. :good: Thank you for your help!
Click to expand...
Click to collapse
try this:
1. open dialer
2. type this: *#*#4636#*#*
3. open Phone information
4. scroll down and tap "Turn on radio"
if nothing happened, try reboot... is it working?
2hipso said:
try this:
1. open dialer
2. type this: *#*#4636#*#*
3. open Phone information
4. scroll down and tap "Turn on radio"
then reboot... is it working?
Click to expand...
Click to collapse
I did try it and it didn't work for me but, I re downloaded the Android 4.4.2 Blur_Version.172.44.4.falcon_umts.AWSRetail.en.US and flashed it via adb and, I switched the msfastboot modem 1 and 2 did that before flashing the modem NON-HLOS.bin and have everything working now. Phew. lol. Thanks for your help dude. Will note your method for future use. Thanks again! :good:
i dont know what are you talking about but
asheehanjr said:
I did try it and it didn't work for me but, I re downloaded the Android 4.4.2 Blur_Version.172.44.4.falcon_umts.AWSRetail.en.US and flashed it via adb and, I switched the msfastboot modem 1 and 2 did that before flashing the modem NON-HLOS.bin and have everything working now. Phew. lol. Thanks for your help dude. Will note your method for future use. Thanks again! :good:
Click to expand...
Click to collapse
you're welcome
asheehanjr said:
I did try it and it didn't work for me but, I re downloaded the Android 4.4.2 Blur_Version.172.44.4.falcon_umts.AWSRetail.en.US and flashed it via adb and, I switched the msfastboot modem 1 and 2 did that before flashing the modem NON-HLOS.bin and have everything working now. Phew. lol. Thanks for your help dude. Will note your method for future use. Thanks again! :good:
Click to expand...
Click to collapse
So you reflashed everything and what lines did you use or changed in fastboot?
Need Help. I cant turn on my WIFI !!!!
Hello. I have issue with my WiFi connection in my Moto G. I flashed 2 times 4.4.2 stock roms and nothing. I also downgrade to JB and always cant turn the WiFi button to ON in settings. PLZ HELP ME !!!
---------- Post added at 10:58 AM ---------- Previous post was at 10:46 AM ----------
How you do that. I have identical issue with my Moto G . PLZ HELPPPPPP !!!!!
:crying::crying::crying::crying:
;(
Sharwin said:
Hello. I have issue with my WiFi connection in my Moto G. I flashed 2 times 4.4.2 stock roms and nothing. I also downgrade to JB and always cant turn the WiFi button to ON in settings. PLZ HELP ME !!!
Please. Anybody can help me, which lines I must change. I work on this phone yesterday more than 10 hours and nothing. I need help !!!!!!1 :crying:
Click to expand...
Click to collapse
Read here
Same issue as OP Help.
I am having the same issue as the OP. I tried to install modem 2 before 1 the way OP stated. But I still cant get any service on my phone. I also have the 1034 version of the device suited for T-Mobile. I tried to flash the stock radio as well but Im not getting any service. If someone knows what the issue is please help.
By the way my wifi is working just fine. Its the network I cant connect to. I tried my sim card and it work in another phone.
Thank you for any help.
I'm also having the same problem. I have a US global model XT-1032 Moto G. No matter what the heck I try to do the radio always stays off on the phone. It worked fine prior to the 4.4.2 OTA update.
I've tried flashing just the modem from the 4.4.2 and 4.3 US firmwares for both the XT-1032 and XT-1034 versions and neither of them work, it always shows the network as unknown and the radio being turned off.
I have even tried erasing the modemst2 then modemst1 in that order and then flashing the modem with the non-hlos.bin file hoping that if I did it in reverse to the normal order it would fix the issue.
The sad thing is that since I unlocked the damn bootloader to do this, now I can't get any kind of warranty repair done on it by Motorola.
doctor_evil said:
I'm also having the same problem. I have a US global model XT-1032 Moto G. No matter what the heck I try to do the radio always stays off on the phone. It worked fine prior to the 4.4.2 OTA update.
I've tried flashing just the modem from the 4.4.2 and 4.3 US firmwares for both the XT-1032 and XT-1034 versions and neither of them work, it always shows the network as unknown and the radio being turned off.
I have even tried erasing the modemst2 then modemst1 in that order and then flashing the modem with the non-hlos.bin file hoping that if I did it in reverse to the normal order it would fix the issue.
The sad thing is that since I unlocked the damn bootloader to do this, now I can't get any kind of warranty repair done on it by Motorola.
Click to expand...
Click to collapse
I wanted to report that I fixed my problem with my moto-G, it turned out to be a XT-1034 instead of a XT-1032. I posted a blog post with a link for downloading the file that I used to fix the problem. Basically what I had to do was flash the 4.4.2 modem for a Retail GB model moto-G. This fixed the problem. here is the link http://doctorevil30564.blogspot.com/2014/06/how-to-fix-motorola-moto-g-xt-1034-that.html
UPDATE: the Retail US 4.4.3 factory image from here Blur_Version.210.12.32.falcon_umts.AWSRetail.en.US fixed the radio on my XT-1034 so no need to use the previous method if you are having the same issue, just try flashing that version on your XT-1034
hi Guys ... i am having this same issue ....
I am on Android 4.4.2
Baseband version : MSM8626BP_1032.340.63.00R
System Version: 174.44.9.falcon_utms.TescoSL.en.GB
Build number: KLB20.9-1.10-1.9
In Status I have
Network : unknown
Mobile network type : unknown
service status : out of service
I've tried flashing stock 4.4.2 over adb but nothing happened
doctor_evil said:
I wanted to report that I fixed my problem with my moto-G, it turned out to be a XT-1034 instead of a XT-1032. I posted a blog post with a link for downloading the file that I used to fix the problem. Basically what I had to do was flash the 4.4.2 modem for a Retail GB model moto-G. This fixed the problem. here is the link http://doctorevil30564.blogspot.com/2014/06/how-to-fix-motorola-moto-g-xt-1034-that.html
UPDATE: the Retail US 4.4.3 factory image from here Blur_Version.210.12.32.falcon_umts.AWSRetail.en.US fixed the radio on my XT-1034 so no need to use the previous method if you are having the same issue, just try flashing that version on your XT-1034
Click to expand...
Click to collapse
hi Guys ... i am having this same issue ....
I am on Android 4.4.2
Baseband version : MSM8626BP_1032.340.63.00R
System Version: 174.44.9.falcon_utms.TescoSL.en.GB
Build number: KLB20.9-1.10-1.9
In Status I have
Network : unknown
Mobile network type : unknown
service status : out of service
I've tried flashing stock 4.4.2 over adb but nothing happened
Hello,
For the better part of this evening I have been trying to flash Telus Moto G with a different ROM. I even unlocked the bootloader, but to no avail.
I keep getting the following errors when trying to flash bootloader, recovery and system:
hab check failed for boot
hab check failed for recovery
invalid PIV signed system image
(when trying to flash a ROM with three sparsechunks, sparsechunk.0 gives the error, two remaining flash correctly, the phone boots, but the phone is unusable (most of the menus and stuff is just not there)
I have tried GPE, same thing (wouldn't even boot).
Only thing that always works is flashing Telus firmware.
Is there ANY way to bypass this limitation?
Please help me!
same for me bro. I tried US retail and it didnt work. I didnt unlock bootloader so I went back to the telus one.
I dont get why you cant get it in if you unlock bootloader
anyways, I doubt there is a difference between these stock rooms. just saying..
There is a fundamental difference in that Telus version only has a few system languages, and doesn't have the ones I need.
could you root it, install cwm and than install custom rom?
Yes, I've finally managed to flash CWM and Cyanogenmod. Thanks for the tips!
Flintberg said:
Yes, I've finally managed to flash CWM and Cyanogenmod. Thanks for the tips!
Click to expand...
Click to collapse
Sweet! Good to hear.
Anyone found a way to install non-Telus stock FW or GPE on a Telus Moto G in the meantime? It appears Moto G losdt CM support, so I would like to get back to stock - but Telus version is not acceptable.
Flintberg said:
Anyone found a way to install non-Telus stock FW or GPE on a Telus Moto G in the meantime? It appears Moto G losdt CM support, so I would like to get back to stock - but Telus version is not acceptable.
Click to expand...
Click to collapse
I've tried flashing the US and GB retail with no success. The result of the effort was a loss of radio antenna with no network connection. Flashing the Telus firmware repaired the antenna issue with no errors when flashing all the files. The issue seems to be the bootloader and leaves me wondering if it needs to be unlocked. I'm not desperate to have a retail version that I'm willing to void the warranty by unlocking the bootloader.
Hi there!
Flashed GPE on my moto G, and had wifi problem, couldnt activate it
So i went back to STOCK firmware using a retail FR 4.4.2 version, flashed everything in fastboot manually with no pb, phone boots fine, but always no wifi activation is possible
Any help for me please?
thanks a lot
Post 3 should help.
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Pastyslayer said:
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Click to expand...
Click to collapse
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here: http://sbf.droid-developers.org/phone.php?device=14
Also, of course your data has gone as your phone has undergone a reset and firmware flash
All of them are not for 4.4.4 or does that not matter?
TechMinerUK said:
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here:
Also, of course your data has gone as your phone has undergone a reset and firmware flash
Click to expand...
Click to collapse
Absolutely. From experience, you must flash the dual sim variant. Unfortunately, there is 4.4.4 available, but only for the States. You might PM me the OTA update package and I'll be able to help.
Sent from my XT1022 using XDA Premium 4 mobile app
Cant find it?
Cant find any for O2 uk or retail UK or duel sim or even 4.4.4
I Messaged you please reply. im abit of a noob to this website haha
I recently unlocked my moto, installed twrp and aokp7.1. due to some reason, tried restoring backup from twrp but didn't unselect modem. During restoration my modem was wiped and the backup file didn't have modem backup. In the end it shows failed to mount modem, system or device busy. Now my phone keeps on showing the boot animation .
Mine is Indian version moto turbo xt1225
Please help.
Super_Commando said:
I recently unlocked my moto, installed twrp and aokp7.1. due to some reason, tried restoring backup from twrp but didn't unselect modem. During restoration my modem was wiped and the backup file didn't have modem backup. In the end it shows failed to mount modem, system or device busy. Now my phone keeps on showing the boot animation .
Mine is Indian version moto turbo xt1225
Please help.
Click to expand...
Click to collapse
Boot into TWRP. Connect USB cable to a computer and drag these files below over to your phone, preferably to the Download folder.
While still in TWRP, flash the @bhb27 "clean modem" file (just in case), then re-flash your XT1225 radio. Reboot your phone.
* BHB27 Clean_modem_status.zip (CLEARS YOUR MODEM CACHE)
https://www.androidfilehost.com/?fid=24531035584725320
* Marshmallow 6.0.1 Moto XT1225 radio/modem - TWRP FLASHABLE
BHB27 Radio_Flasher_Stock_MPGS24.107-70.2-2.zip
https://www.androidfilehost.com/?fid=457095661767122577
ChazzMatt said:
Boot into TWRP. Drag these files below over to your phone, preferably to the Download folder.
Flash the @bhb27 clear modem file (just in case), then re-flash your radio in TWRP. Reboot your phone.
* BHB27 Clean_modem_status.zip (CLEARS YOUR MODEM CACHE)
https://www.androidfilehost.com/?fid=24531035584725320
* Marshmallow 6.0.1 Moto XT1225 radio/modem - TWRP FLASHABLE
BHB27 Radio_Flasher_Stock_MPGS24.107-70.2-2.zip
https://www.androidfilehost.com/?fid=457095661767122577
Click to expand...
Click to collapse
Thanks a lot. My phone is up & running. Can this modem cause any problem, as mine is an Indian version moto maxx and this one is for Brazil?
Sent from my Moto MAXX using XDA-Developers Legacy app
Super_Commando said:
Thanks a lot. My phone is up & running. Can this modem cause any problem, as mine (Moto XT1225) is an Indian version moto maxx and this one is for Brazil?
Click to expand...
Click to collapse
No, all the Moto XT1225 radios are interchangeable. Should not cause any problems. All the XT1225 have the same FCC ID, same radio bands. The only reason the India XT1225 was called "Moto Turbo" instead of "Moto Maxx" is there was some carrier there in India called Max or Maxx, and Motorola didn't want any confusion this phone was in any way tied to them.
I live in the U.S.A. and my wife and I have Puerto Rico and Mexico Moto Maxx XT1225 phones. At one point in 2015, I flashed both to India "Moto Turbo" firmware 5.0.2. (including radio). When I did that, both phones even stated "Moto Turbo" in the "About Phone" section in Settings. (India XT1225 had Lollipop a month before the other XT1225, so that's why I did it -- to get official Lollipop.) Everything worked fine, of course.
Then months later, I flashed CM 12.1 custom ROM over both, and for awhile kept the India XT1225 radio on both the Puerto Rico and Mexico Moto XT1225.
Then, sometime in 2016 I flashed Puerto Rico Lollipop radio over both (including the "Mexico"), just to see if there was any difference. There wasn't. Now I have this same @bhb27 Brazil Marshmallow radio flashed on both, on RR 6.x. ROM -- because it was the easiest way to update to Marshmallow radio.
If you wish, at some point you can download and re-flash "India" Marshmallow radio files via fastboot. (There's no TWRP version I can find.) But you really won't see any difference...
BHB27 Clean Modem File
For anyone else reading this thread...
I keep both the BHB27 Clean_modem_status.zip and the Marshmallow Moto XT1225 Radio/Modem Zip file in my internal memory download folder permanently, since I flash ROM updates very often. (There's also TWRP version of the XT1254 Marshmallow modem for Droid Turbo owners.)
You shouldn't need the radio zip file every time, but the BHB27 Clean_modem_status.zip file is an amazing and very useful tool. Until @bhb27 coded that, several Quark owners were complaining about GPS issues when installing custom ROM. It did seem to affect Droid Turbo XT1254 owners more than XT1225, and it didn't affect everyone. But, it was still a constant discussion point. Lots of solutions were offered -- I found TopNTP app helped tremendously (and I still recommend installing that app -- just be sure to enable the "survive ROM flash" setting so you dont have to keep re-installing it after ROM updates.).
But the only guaranteed workaround -- prior to this file -- was found to be:
flash back to stock
get a GPS lock
made a backup
then install custom ROM
then restore modem
...or something like that. Forgive me if I don't remember all the details. It was a hassle, but that was the solution.
Then, people started sharing their "good" modem TWRP backup files (which already had a GPS lock), that other people could "restore" via TWRP. That's an excellent example of the XDA community helping each other, and was a quicker way of getting to the same point -- but still not ideal.
The issue was when flashing a new ROM on this phone, the modem sometimes became "confused". On the new ROM, GPS wouldn't work!
THEN, @bhb27 coded this amazing app, which clearly and simply "cleans" the older modem data out. It basically clears the cache of the modem. That may not be a technical explanation, but that's the best way to understand it. BOOM! It SOLVED all the GPS lock problems! :good: When flashing a new ROM on this phone, you should probably also flash this file.
Now, when newbies come into the threads and say "I can't get a GPS lock. Please Fix!" we just roll our eyes because they haven't bothered to do even a basic search of "GPS" in the thread. This is a 2-year old phone (actually released late 2014) and we've had custom ROMs since early 2015. Development is VERY mature on this phone. You don't think we've solved something as basic as GPS? Please.
I flash this file every time I do a ROM update, although it's probably not necessary. It doesn't hurt, and can help prevent any modem/radio issues.
Right on @ChazzMatt, I flash this .Zip file on my xt1250 on Verizon all the time, even just dirty flashing an update.
Of course, thanks to @bhb27 for its availability.
Edit. Wrong post. Sorry
Sent from my Moto MAXX using XDA-Developers Legacy app
Hello there, I'm having issues at the time I make a Phone call, signal is OK, Microhpone ok, Earphone Ok, but when I call someone I can't hear the one I'm calling an they also can't hear me, do you guys think it might be my Radio or Modem, Firstly I thought it was a hardware problem, but it's not, then I thought flashing a different ROM would solve this, but it seems nothing changed, my phone is unlocked both Bootloader and network, pls help
FinalbossMLG said:
Hello there, I'm having issues at the time I make a Phone call, signal is OK, Microhpone ok, Earphone Ok, but when I call someone I can't hear the one I'm calling an they also can't hear me, do you guys think it might be my Radio or Modem, Firstly I thought it was a hardware problem, but it's not, then I thought flashing a different ROM would solve this, but it seems nothing changed, my phone is unlocked both Bootloader and network, pls help
Click to expand...
Click to collapse
Try re-flashing the modem or even reflashing a different XT1225 modem. I've flashed Puerto Rico, India, and Brazil modems on my XT1225. They all work. Do NOT flash XT1225 modem over XT1254/XT1250. I'm assuming you have XT1225, as you don't really say.
If you open up a sound recording app, and record audio, does the microphone work then? I know it's not just a microphone problem, since you also can't hear the caller, but I'm just trying to think of any issues.
If you have TWRP, the TRWP-flashable Brazil XT1225 Marshmallow modem is listed in this thread. IF you need XT1254, I can point you to another location.
ChazzMatt said:
Try re-flashing the modem or even reflashing a different XT1225 modem. I've flashed Puerto Rico, India, and Brazil modems on my XT1225. They all work. Do NOT flash XT1225 modem over XT1254/XT1250. I'm assuming you have XT1225, as you don't really say.
If you open up a sound recording app, and record audio, does the microphone work then? I know it's not just a microphone problem, since you also can't hear the caller, but I'm just trying to think of any issues.
If you have TWRP, the TRWP-flashable Brazil XT1225 Marshmallow modem is listed in this thread. IF you need XT1254, I can point you to another location.
Click to expand...
Click to collapse
Yes I have XT1225, I'm from Mexico, guess it is mexican, and yeah, I can send voice notes in Telegram and everything is fine. So I just download the Modem .ZIP and flash it without WIPES and that's it or need another thing?
FinalbossMLG said:
Yes I have XT1225, I'm from Mexico, guess it is mexican, and yeah, I can send voice notes in Telegram and everything is fine. So I just download the Modem .ZIP and flash it without WIPES and that's it or need another thing?
Click to expand...
Click to collapse
Flash the clean modem file first. It's also in this thread, above. Then flash the modem. Flash both in TWRP.
ChazzMatt said:
Boot into TWRP.
While still in TWRP, flash the @bhb27 "clean modem" file (just in case), then re-flash your XT1225 radio. Reboot your phone.
* BHB27 Clean_modem_status.zip (CLEARS YOUR MODEM CACHE)
https://www.androidfilehost.com/?fid=24531035584725320
* Marshmallow 6.0.1 Moto XT1225 radio/modem - TWRP FLASHABLE
BHB27 Radio_Flasher_Stock_MPGS24.107-70.2-2.zip
https://www.androidfilehost.com/?fid=457095661767122577
Click to expand...
Click to collapse
ChazzMatt said:
Flash the clean modem file first. It's also in this thread, above. Then flash the modem. Flash both in TWRP.
Click to expand...
Click to collapse
Problem solved my friend, thank you so much for the helping I was thinking in taking it to technical service but now I don't have to worry any more
Again it is not working, it worked for a few hours, but today is the same I'm on MM RR what you recomend me to do, I really love this phone and do now want to change it
can i flash this clean modem status in "moto g5 plus",because i somehow accidently brick volte(with no imei) and my baseband version shows not found in boot loder,so can i flash this file in moto g5 plus .?
akshu2697 said:
can i flash this clean modem status in "moto g5 plus",because i somehow accidently brick volte(with no imei) and my baseband version shows not found in boot loder,so can i flash this file in moto g5 plus .?
Click to expand...
Click to collapse
Have you tried reflashing your modem?
The clean modem status was made by Quark dev @bhb27. I don't know if it works for other Motorola phones.
ChazzMatt said:
Have you tried reflashing your modem?
The clean modem status was made by Quark dev @bhb27. I don't know if it works for other Motorola phones.
Click to expand...
Click to collapse
thanks for your help ,
i managed to get my imei back,but problem is baseband version in softweare info is different and baseband version in bootloder manu is different(i can make call and able to use internet,but volte not working)if you have any idea can you suggest me.?
akshu2697 said:
thanks for your help ,
i managed to get my imei back,but problem is baseband version in softweare info is different and baseband version in bootloder manu is different(i can make call and able to use internet,but volte not working)if you have any idea can you suggest me.?
Click to expand...
Click to collapse
The only thing I can suggest is re-flashing stock image, then starting over if you want root or custom ROMs.
Sent from my official open market LG US998 V30+