Z5 random heating up - Xperia Z5 Q&A, Help & Troubleshooting

My Z5 on lollipop sometimes heats up pretty badly when using anything related to the internet. Eg maps navigation, browsing internet, Facebook. It happens whether im on 4g/3g or on WiFi. Looking at cpuz, it heats up to 70C under the thermal tab. This happens randomly, and restarting the phone doesnt help too much. It just comes and go. Any ideas?? TIA
Edit: my Z5 is on android 6.0.1 which is marshmallow..

If its not 90 its ok. But why on the world would u use lolipop on this phone?

Oops.. Sorry marshmallow. Android 6.0.1. Lol. But yea.. It gets pretty hot and battery life isnt really good either.. Can barely last a day

Are you sure 90C is when I should be worried about?? Thats almost boiling point...
I also have a problem about the audio jack. The problem is shown in the video:
Im not sure if that is normal behaviour or not.. But it annoys me as whenever insert my car stereo jack, I have to wait for it to settle down before I can play my music.

Any ideas anyone?

Related

Polaris becoming hot during call

My Polaris becomes hot during calls . In about 4 minutes , I feel it very hot close to my hear . I think more than 45°C .
Do you feel the same ?
mine seems ok.... then again i live in a hot climate (about 36oC today), so it is warm anyhow. ......
Are you sure you are not calling a hotline? lol
Yes, I get the same. I normally have it in my shirt pocket talking on Bluetooth and after around five minutes of a call it feels noticeably warm - no more than warm, but definitely not room temperature.
I'm glad I'm using bluetooth, all that energy going into my brain...
same here, getting warm abnormal, didn't find out what combination cause that; phone only, WIFI/GPS with/out...
Mine goes hot when uses GSM900 stations during call.
Don't really know if that is an only cause, but definitely it is one of.
Noticed that effect with and without GPS, WiFi. Never really paid attention to it while on bluetooth headset.
tea3 said:
My Polaris becomes hot during calls . In about 4 minutes , I feel it very hot close to my hear . I think more than 45°C .
Do you feel the same ?
Click to expand...
Click to collapse
I think it's normal. I just turn my screen off while I'm on the phone. I think it may help a little degree.

Is this thing supposed to get burning hot?

Like, even just using it as a phone, it heats up. Is this normal?
I get the same thing, it gets really really really hot. When I use it as gps, or go online especially.
yeah, its normal. never heard of it not happening
I cooked breakfast on mine this morning.
I put mine in my pocket... made myself sterile.
Brendo said:
yeah, its normal. never heard of it not happening
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Click to collapse
I've got a Fuze and it was white hot too. I took it back after about a week and just got a replacement. This new one is not heating up. Although now the problem I have with this one is the 3G connection is not as strong as it was before AND google maps doesn't work for sh!t!! I'm looking for a fix.
Marc
Sounds like your 3G isn't really connecting, make sure you try all the forum posts on enabling and forcing 3G/HSDPA connections. Whenever I run mine on 3G it becomes a nice little hand warmer. Force it down to GPRS and it's not hot and has a useless data connection (but good for when the battery is almost dead).
Brendo said:
yeah, its normal. never heard of it not happening
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Click to collapse
Normal? Extreme heat in an electronic device is normal? I don't think so. If any device you have is getting warm enough to be of concern TAKE IT BACK AND EXCHANGE IT!
BTW - mine doesn't get hot. I can feel warmth if it's charging, for instance, but I wouldn't call it hot.
The Norm
thehyecircus said:
Like, even just using it as a phone, it heats up. Is this normal?
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Click to collapse
Pretty much yes they do especially when using heavy power draining functions ie: Wifi, GPS, etc.
Some of the claims here of cooking breakfast, becoming sterile maybe slightly over the top and I have never been actually burnt by the device. But I have yet to use a HTC device that did not get hot when using the above functions for a period of time.
Just my experience and I certainly would not be using one if it boiled my nuts.
It´s not normal for a electonic device to become that hot, some heat is normal but not EXTREME HEAT!
Try flashing another radio and see if that helps, if not then you should send it back for repair!
Err
branko.savic said:
It´s not normal for a electonic device to become that hot, some heat is normal but not EXTREME HEAT!
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Click to collapse
mmmm, ever put something made of plastic near the heat exhaust vent on your laptop?? Most modern electronic devices that are based on a CPU generate exteme heat that is why they have cooling, heat sinks, etc.
I'm certainly not going to get into an argument about this but the bottom line here is that they do generate certain levels of heat. It definately should not be enough to burn you though.
BlueAnt1958 said:
mmmm, ever put something made of plastic near the heat exhaust vent on your laptop?? Most modern electronic devices that are based on a CPU generate exteme heat that is why they have cooling, heat sinks, etc.
I'm certainly not going to get into an argument about this but the bottom line here is that they do generate certain levels of heat. It definately should not be enough to burn you though.
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Click to collapse
Yes but a laptop has X amount more power then a phone! And you know, if the laptop didnt have a FAN to cool it down it would not last you even a few minutes!
However, our phones are designed without fans and are not supposed to get EXTREMLY HOT!
Let´s face it, no electronic device should get extremly hot, if it does then something is wrong, or something will be wrong with it soon!
Mine gets warm, but never hot even when using the GPS or wifi for over an hour. During a 20 minute telephone conversation it will get warm, but again not hot.
after 20 min of phone call, connected to wifi, on ac adapter, it got warm, never hot.
the hottest mine got was looking at vid porn via SkyFire browser. It looked really great... but oh man... the phone was sizzlin'.
Well I don't know if my phone is getting warm or hot. It's not an unpleasant warmth, just odd.
And Skyfire? I thought Opera Mobile was the preferred browser of choice.
My phone doesn't get extremely hot, mildly warm while surfing net over 3G, but that is it.
thehyecircus said:
Like, even just using it as a phone, it heats up. Is this normal?
Click to expand...
Click to collapse
This is absolutely not normal and is one of the reasons i returned mine and went back to my Treo. I've used lots of high end phones and this is the first and only one that just starts toasting by itself when doing simple stuff.
Strange thing is that everyone i know with a T.P complains about the same thing. I could be watching Youtube for less than 5 mins and it starts boiling..what gives. I Youtube on my Treo (via Coreplayer) and it never gets hot.
I'd say this is a problem or issue with most of all T.Pro's. Sad really, such decent hardware specs.
I've also been experiencing heat coming from the back of the device, but only when I hold calls over around 15 minutes or if I'm using the internet extensively. I also notice it can create a good amount of heat when it charges. Usually when electronic devices have excessive heat it's due to a build up of dust.
LordLugard said:
This is absolutely not normal and is one of the reasons i returned mine and went back to my Treo. I've used lots of high end phones and this is the first and only one that just starts toasting by itself when doing simple stuff.
Strange this is that everyone i know with a T.P complains about the same thing. I could be watching Youtube for less than 5 mins and it starts boiling..what gives. I Youtube on my Treo (via Coreplayer) and it never gets hot.
I'd say this is a problem or issue with most of all T.Pro's. Sad really, such decent hardware specs.
Click to expand...
Click to collapse
So what am I to think? I have a few guys telling me NO! And the rest of you saying "It's normal" and ONE guy saying he exchanged his in and his new one DOES NOT GET HOT AT ALL!!!
what the hell!! I have like two weeks until my 30 days is up.

[Q] ATT - Samsung Skyrocket Getting Heated Up - Exchanged Phone !!!

I just bought Samsung Skyrocket phone from ATT, initially after about 20 mins of video or voice chat phone was getting really heat up at the back by the camera. I exchanged the device but still the same issue. Is this just how Skyrocket works or is there a setting which can be changed? It is getting heat up than normal phone
Mines been fine. The only tome it'll her hot is if I'm playing gta + charging the phone.
Or if I'm talking + charging; and even then its after like 5 minutes of use
Sent from my SAMSUNG-SGH-I727 using xda premium
They get warm under constant use. Make sure your battery is seated well. If it causes issues with the phone exchange it again, otherwise I think it is normal for these phones.
Any phone will get warm (not hot) with prolonged use. My inebriated girlfriend kept me on the phone for 2.5 hours last night. I wouldn't say it was ever more than "warm." By no means uncomfortable.
Same problem. After 15 mins of talk time i wouldn't be able to hold the phone close to my ears. I don't two devices can be wrong, its probably something wrong with the manufacturing of Skyrocket. I am very disappointed and returning this back unless someone here has a trick to reduce that heating? Thanks
Try charging and running GPS at the same time, and you can cook your hand. I was guiding my wife yesterday trying to find car dealers and with the phone plugged into a car charger + running GPS, I had to set it down because it was getting too hot to hold.
Doesn't seem much different from any other phone I've used GPS extensively on, other than it got to those temps a lot faster than most. I mostly figured that was related to the fact that it's such a thin device.
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Lucidmike said:
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Click to expand...
Click to collapse
Hmmm...then really whats the point in having this phone when other phones do not have this pbm
have not had any issues with the phone, only been warm when tethering via hotspot
Mine gets pretty toasty when charging and talking and using GPS, but I've got a case on it as well (which probably isn't great for the battery) but I don't notice the heat as much because of the case.
Check your actual battery temperature and see what it is when it is warm and post the results here
Mine gets warm if it's sitting in my pocket in an area w/ spotty connection. Needless to say, my battery also drains very rapidly when this happens, too.
dumb question..how do i check?
Mine gets heated under extensive use...I used wifi and slacker for 3 he's and if was warm.
rocketed to da sky using mah brain and mah thumbs...
I tried the following:
i) rooted the phone
ii) removed all att apps
iii)disabled 4g
Used for 15 mins to make a call, still same issue it gets rediculously hot. I can say for sure it is definitely gets hot than a normal phone.
Wanted to give ONE last try, exchanged the phone at att store and this phone also had same issue. I gave up and returned the phone. I might get a S-2.
I would just wait...at this point there are at least 3-6 new devices coming out and the sr and s2 will be old news
s0619212 said:
I tried the following:
i) rooted the phone
ii) removed all att apps
iii)disabled 4g
Used for 15 mins to make a call, still same issue it gets rediculously hot. I can say for sure it is definitely gets hot than a normal phone.
Wanted to give ONE last try, exchanged the phone at att store and this phone also had same issue. I gave up and returned the phone. I might get a S-2.
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Click to collapse
Sent from my SGH-T989 using XDA App
I got a new skyrocket from AT&T and have exactly same issue - when I try to use GPS and talk on the phone while driving, it gets really hot.
Exchanged 2nd time Yesterday & if it continues, need to get something else -- surprisingly all the sales guys in the att store say that they haven't heard this problem :-(
I hear you guys complain about it but I no have teh issue
Sent from my SAMSUNG-SGH-I727 using Tapatalk
See the problem is, because of the nature of smartphones, and that android is actually a linux os, many problems people face are'nt actually hardware problems. They are problems caused by installed apps and settings the user themself had done. Dumbphones, blackberrys and iPhones lock off this functionality, which is y I don't consider them a computer in ur hand, android is. That being said it is both a blessing and curse, this flexibility we have
Lucidmike said:
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Click to expand...
Click to collapse
Same here. Navigation while charging in the car gets very warm on mine.
Sent from my SAMSUNG-SGH-I727 using xda premium

[Q] Stuttering audio with bluetooth

Hey!
My English are not the best but after allot of searching and testing I really need help and turning me to you!
I have a problem with audio stuttering when using any kind of speakers/headset (SBH50 and a Sony wirelesses speaker) with bluetooth. It works great if I have the mobile on the table right beside me, but if I then lets say puts the mobile in my pocket the stuttering appears instantly. If I then put my hand over my pocket the audio stops and if I then remove my hand the audio comes back stuttering.
I have tried turning off the Wifi, 3G, updating the mobile and the headset, restore both the headset and mobile.
I have the latest update, android 4.4.4 but I got my mobile back yesterday after sending it in on warranty and they changed the motherboard of the mobile to a new one. Before I turned it in the audio was clear and working but it wasn't updated to the latest update from Sony, i am not sure if that could cause this problem?
If you have any information on this that could help me I would be very happy!
This has always happened to me. I can set my phone aside and bluetooth will be perfectly clear, but as soon as it goes in my pocket and I start moving, it will stutter a lot. I always thought it was just how Bluetooth worked, something about static electricity or the warmth of your leg. It seems normal to me, but mine could be malfunctioning as well, who knows?
festizzio said:
This has always happened to me. I can set my phone aside and bluetooth will be perfectly clear, but as soon as it goes in my pocket and I start moving, it will stutter a lot. I always thought it was just how Bluetooth worked, something about static electricity or the warmth of your leg. It seems normal to me, but mine could be malfunctioning as well, who knows?
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Click to collapse
That is the exact problem I am having! The warmth or static electricity should not affect this, you should definitely have it check out! I am going back to the retailer today and turning it in for the fourth time... But the last repair was there last try so I am getting a new phone and I am sorry to say that my confidence with Sony Z3 is gone with the wind and I will take a Samsung S5 this time instead..
Honestly it doesn't matter to me, I've found many ways around it. I either deal with the slight stuttering having it in my pocket, or put it in my jacket front pocket (which solves the issue), or just set it down somewhere. I love the phone too much to have it traded in for anything that small.
Got the same thing, has anyone tried buying some phone pouch? did it work?

Question Overheating and drop to 60Hz

Hi,
I have been using my Xperia 5 III for a week now. Everything is well but the phone overheats when going about completely normal day to day tasks. Just the use of a slightly more intensive application like Uber heats the phone up.
When this happens, the screen automatically drops to 60Hz. I cannot seem to disable this 'feature'. While charging, needless to say, the phone pretty much stays in 60Hz for the first half of charging time due to overheating.
Is the above normal? I don't seem to see any background updates. I would not mind the overheating if the display would just remain at 120Hz. Will rooting or modding be able to overcome this?
Cheers!
not at my dayly use of the X5 III
just went hot at first day of many installations but after than not anymore.
Found a good solution to the overheating: rooted (Magisk) and used Franco Kernel Manager to disable the big core and a couple of the middle ones, thing still absolutely flies, and now never gets hot.
treff89 said:
Found a good solution to the overheating: rooted (Magisk) and used Franco Kernel Manager to disable the big core and a couple of the middle ones, thing still absolutely flies, and now never gets hot.
Click to expand...
Click to collapse
Wow great! Any side effects on incompatible apps, instability issues or bugs? And did you benchmark before and after?
i don't get it...my X5 III did't even gets warm
what ya doing with the device to get it hot.??
DanielMode said:
i don't get it...my X5 III did't even gets warm
what ya doing with the device to get it hot.??
Click to expand...
Click to collapse
Nothing intensive. Just Uber, Teamviewer and Google Maps. Surprisingly, games do not get the phone hot. I have tried both the German and Hong Kong Xperia 5 IIIs. Same for both.
DanielMode said:
i don't get it...my X5 III did't even gets warm
what ya doing with the device to get it hot.??
Click to expand...
Click to collapse
Sounds like typical Sony's quality control issue to me.
right right
trying to root my device since yesterday....restarted many times flashing FW switching from Fastboot to Flashmode back and force and my phone did't even gets worm
DanielMode said:
right right
trying to root my device since yesterday....restarted many times flashing FW switching from Fastboot to Flashmode back and force and my phone did't even gets worm
Click to expand...
Click to collapse
Can say the same. Many reboots, fastboot, flashmode and back and my Phone is "cold".
Had never a Problem with hot or warm device
And still, having to root and disable a core or something isn't a solution I'm content with. Especially because the 5 II didn't have those problems. I understand they do this to preserve the battery but honestly it didn't really matter with my old phone and I used it a lot when it was hot.
I recently upgraded my 5 II to a 5 III and although I still don't wanna believe it, it's getting pretty obvious that the phone throttles the FPS from 120 to 60 Hz. The Xperia 5 II only did this sometimes when you were charging and gaming simulatenously.
However with the 5 III it sometimes tends to throttle just when you are surfing through the net or using some apps. During gaming without charging it also throttles often.
mine got super hot in like 5 min of instagram or youtube vids. It also tends to get hot and throttle a bit on music playback, i'm starting to assume that is not normal
I haven't noticed any of those with my 5III. It has behaved like my 5II for the last 6 months. Only issue I've had with heat is if I'm shooting a lot of 4k video with the CinePro app in the direct sunlight in the Texas summer.
Only gets hot when streaming.
Besides that, Ive never seen the hot temps message pop up.

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