[Q] Stuttering audio with bluetooth - Xperia Z3 Q&A, Help & Troubleshooting

Hey!
My English are not the best but after allot of searching and testing I really need help and turning me to you!
I have a problem with audio stuttering when using any kind of speakers/headset (SBH50 and a Sony wirelesses speaker) with bluetooth. It works great if I have the mobile on the table right beside me, but if I then lets say puts the mobile in my pocket the stuttering appears instantly. If I then put my hand over my pocket the audio stops and if I then remove my hand the audio comes back stuttering.
I have tried turning off the Wifi, 3G, updating the mobile and the headset, restore both the headset and mobile.
I have the latest update, android 4.4.4 but I got my mobile back yesterday after sending it in on warranty and they changed the motherboard of the mobile to a new one. Before I turned it in the audio was clear and working but it wasn't updated to the latest update from Sony, i am not sure if that could cause this problem?
If you have any information on this that could help me I would be very happy!

This has always happened to me. I can set my phone aside and bluetooth will be perfectly clear, but as soon as it goes in my pocket and I start moving, it will stutter a lot. I always thought it was just how Bluetooth worked, something about static electricity or the warmth of your leg. It seems normal to me, but mine could be malfunctioning as well, who knows?

festizzio said:
This has always happened to me. I can set my phone aside and bluetooth will be perfectly clear, but as soon as it goes in my pocket and I start moving, it will stutter a lot. I always thought it was just how Bluetooth worked, something about static electricity or the warmth of your leg. It seems normal to me, but mine could be malfunctioning as well, who knows?
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Click to collapse
That is the exact problem I am having! The warmth or static electricity should not affect this, you should definitely have it check out! I am going back to the retailer today and turning it in for the fourth time... But the last repair was there last try so I am getting a new phone and I am sorry to say that my confidence with Sony Z3 is gone with the wind and I will take a Samsung S5 this time instead..

Honestly it doesn't matter to me, I've found many ways around it. I either deal with the slight stuttering having it in my pocket, or put it in my jacket front pocket (which solves the issue), or just set it down somewhere. I love the phone too much to have it traded in for anything that small.

Got the same thing, has anyone tried buying some phone pouch? did it work?

Related

Anyone esle have a lpudspeaker pop or click sound when the speaker is used?

When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/

Frustrating Video Out/TV Out Behavior

Hi, everyone.
I searched for this and didn't find anything, but it's a little hard to know what to search for.
I use WunderRadio to listen to Internet radio. A few weeks ago, the Video Out (TV Out) screen started popping up at random times, usually when I was tapping something on the menu or on the screen. When it did, it was almost impossible to close and it really messed up my listening.
Some days it wasn't too bad. Sometimes, when it got really frustrating, a soft reset would stop it temporarily (or at least slow it down). When it was at its worst, though, nothing helped, and it was impossible to listen to WunderRadio.
It wasn't only in WunderRadio that this would happen--it would pop up occasionally in other applications, as well. But it was the most frustrating by far in WunderRadio.
I recently did a hard reset, so I only had a few applications installed. I first assumed that this was being caused by WunderRadio, so I uninstalled it. I still kept seeing that Video Out screen.
I selectively uninstalled applications and thought a couple of times that I had identified a program that was causing the problem. However, it kept coming back, seemingly regardless of what was installed or uninstalled.
A few days ago, this stopped happening. I haven't seen the Video Out screen a single time. I don't know if it has fixed itself (I doubt it) or whether it will suddenly reappear.
At this point, it seems like this could be due to faulty software, firmware, or hardware.
In July, I had a similar thing going on. I don't know if it was related to this or if this is just a coincidence. The phone all of sudden decided that it wanted to redial the last number called--over and over again! I would think I had it stopped, put the phone in my pocket, and get a call from a contact asking if I had called them. No, I hadn't, but my phone had!
As with the Video Out problem, sometimes a soft reset would help. Often, however, I ended up just having to turn the phone off for a few hours, then cross my fingers and try again.
With both of these problem, I was hesitant to send the phone in for warranty repair, because they were both so unpredictable that the repair shop would probably be unable to make either of these symptoms appear. My fears have since been borne out by the fact that both problems seem to have been solved--at least semi-permanently.
On the other hand, either or both of these problems could come back at any time!
Can anyone tell me what's going on here and what I can do about it?
Thanks in advance!
Are you using a wired headset? Maybe the pins are a little off and acting like the tvout cable USB pins and that's triggering it.
You should try to think if there is any correlation between a wire headset and this activity.
Also, do you actually use TV-out? You can just disable it entirely by a registry tweak so it won't be able to popup if that helps.
If you need anything further feel free to PM me since it's unlikely I'll find this post again
Good point! Yes, I am using a wired headset--most often when I'm listening to WunderRadio--which would explain why it happens most often when I'm listening.
I switched from headphones to earphones the other day, and that could very well be the reason it's no longer happening.
It's either the headphones or your USB port that's bad. But since you've said the problem has went away with new headphones, I'd say it's those. But it's a guaranteed hardware issue, although not necessarily the phone.
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
jjjacksonjjj said:
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
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Click to collapse
hehe does your keyboard repeat too quick? Settings - Personal - Buttons and reduce the repeat rates on 'up/down control'...on and stop eating so much candy while playing with your phone

verizon tp2: screen wiggles when tilted

hey everyone,
I am new here but i have been along time windows mobile user and I've always had samsung pda's hence thts where sammyluva comes from.I just got the tp2 yesterday and I realized when the screen is tilted and I touch the screen with my finger it wiggles back and forth. is defected or is tht normal.
Also at one point I had my headset connected and i got a call. picked up no sound at all, almost like it was on mute. I soft reset it and it worked. Has this happened to anyone else?
GPS lag is there as well. I heard some people did a hard reset, did this work and improve the gps lag?
thank you in advance everyone!
Never had the wiggles on the tilted screen, interesting.
Headset? More info needed!
Lag is improved out of the box over prior models, but what app are you running? If it's a 3rd party paid app, you might want to download the fix from HTC.
Google Maps picks up within a few seconds, and works much better than any other phone I have had (iphone or other htc models!). Driving, you get a little lag, but that's probably the best it will ever get.
Hello Syntrix, the screen doesnt wiggle by itself, but when its fully tilted and you touch it with your finger it moves back and forth. Not sure if its normal or not as i've never had pda with a tilt screen before.
As for the headset, I was wearing a regular headphone and I got a call when I answered the call I couldnt hear the person that called and they couldnt hear me. I soft reset and it didnt happen since.
For the gps, I am using TOM TOM 7 and the lag was very bad today that its almost useless to use it as a gps.
Not a headset problem but I lost sound from the speaker while connected to the cars BT. I reset the phone and it fixed itself. Last night while home, I lost all sound and had to reset. Stock VZ TP2.
sammy, i have same problem with the wiggle. It has gotten worse over time. wasn't there when i first got it. now it no longer clicks in to place tilted back to flat. wiggles all the time.
i got a replacement from verizon under the 30 day worry free, same problem. I called HTC they said it shouldn't do that. the rep had one in front of him and said it stayed stiff. very frustrated ...love the phone but i guess I just live with it until next phone.

A2DP choppy

First I guess it'd be important to say I'm using Ravers (awesome) Beatiful SG4G build and I love it. It's terrific. The only thing "plaguing" me is bluetooth.
I have a Motorola S9 headset, which sounds beautiful. The problem is sound randomly seems to cut in and out at times, especially when walking around the city. I tried disabling wi-fi, but to no avail. It's fine sitting in my dorm, and seems to always be ok when the screen is on. But if I walk around with it in my pocket, sound goes to crap. Is there any known fix to regain stability.
hampsterblade said:
First I guess it'd be important to say I'm using Ravers (awesome) Beatiful SG4G build and I love it. It's terrific. The only thing "plaguing" me is bluetooth.
I have a Motorola S9 headset, which sounds beautiful. The problem is sound randomly seems to cut in and out at times, especially when walking around the city. I tried disabling wi-fi, but to no avail. It's fine sitting in my dorm, and seems to always be ok when the screen is on. But if I walk around with it in my pocket, sound goes to crap. Is there any known fix to regain stability.
Click to expand...
Click to collapse
have u had that issue on all gb or is this ur first gb?
Sadly that's hard to say. I've been using your roms since Audiophile Froyo. I just got the headset today, so I haven't been able to see if it's a rom issue, phone issue, or a headset issue yet. I'm trying to figure out if anyone else has already been through the process before I flash my phone a few times troubleshooting.
Looking around, signal issues are common with my particular headset, so it may not be a phone issue. I'll try and do some flashing to further test it, and try to use it with other phones.
So I think I figured it out and sadly I don't think software can fix it. The bluetooth has a "blind spot". The headset works fine when my phone is in a bookbag or coat pocket or sitting on my desk across the room, but it fails in my pocket. I guess it'll keep me in a good habit of actually bringing my notes to class

[Q] Bug report. Is this one possible?

Hello all. I have HTC Surround from AT&T with updated 8107 firmware. I have spoted some strage bug (i don't know how else i could call it) and wanted to ask if thisone is possible and if i do think right. So i have this phone for about half a year and i'm pleased with it, nothing happened to it until now. Last week i was typing an SMS message and suddenly it just froze. I tried to restart it but the phone got stuck in the white HTC screen. My firmware then was 7720. I have done the hard reset and everything seemed to be ok but today the same thing happened with updated version too. I thought a bit and remembered that both times my phone was lying on top or near by wireless microphone receiver which was in working state. So can it be possible that some sord of electromagnetic waves is causing my phone to do this? Or it's just a coincidence?
as i'm a developer i didn't this it's a bug ithink it's accidentaly and you were at that place again like other time
But that's quite too big to be jusn an accident. I had this phone for half a year and nothing. Well i'll try this Friday not to put it on top of the receiver and will post what happened. This thing scared my quite big, i thought that mmc is broken but i have checked the bootloader (i don't know how the screen with 4 colors is called, i think it's bootloader) and it showed my mmc working perfectly. If it was not because of microphones what could then be the problem?
OK tried that this Friday too. Same think - phone near the receiver - phone dies and i must hard reset it to work again. How is this possible? Which part of the phone messes?
Very possible that a strong magnet could do this. Internally the surround uses a microsd (there are guides here for upgrading it but taking the phone apart). I imagine a strong enough field could corrupt a microsd pretty easily. When u say wireless mic do you mean bluetooth?
No no no, i mean microphones which are used on stages, i work as a sound engineer and my phone always is close to receivers, close to controlers and other stuf i use. So to avoid further coruptions i should put my phone further from all equipment right?
OK after this other few tries i have found out that it does indeed mess my phone, i have tried holding it near wireless microphone receiver and my phone have frozen and when i placed my phone further from receiver nothing happened. So look out for that
r0mka said:
Hello all. I have HTC Surround from AT&T with updated 8107 firmware. I have spoted some strage bug (i don't know how else i could call it) and wanted to ask if thisone is possible and if i do think right. So i have this phone for about half a year and i'm pleased with it, nothing happened to it until now. Last week i was typing an SMS message and suddenly it just froze. I tried to restart it but the phone got stuck in the white HTC screen. My firmware then was 7720. I have done the hard reset and everything seemed to be ok but today the same thing happened with updated version too. I thought a bit and remembered that both times my phone was lying on top or near by wireless microphone receiver which was in working state. So can it be possible that some sord of electromagnetic waves is causing my phone to do this? Or it's just a coincidence?
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Click to collapse
Is frozen screen? Still completely can't use? I feel a little bit like WM6 era's problems. After a certain amount to you. May is hardware have dark disease.

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