In phone settings, under voicemail provider, the only option I have is Voice Mail, there's no Google Voice option like they're used to be. I uninstalled and reinstalled Google Voice, went through setup, still no option under voicemail provider. All voicemails open with the standard phone app and it dials into voicemail...
Does anyone know what is wrong? Thanks.
The stock Samsung dialer will never show Google Voice voicemails. You still have to either use the Google Voice app for that, or the Google Dialer. Set it up with conditional call forwarding with your carrier and you'll be set.
entropism said:
The stock Samsung dialer will never show Google Voice voicemails. You still have to either use the Google Voice app for that, or the Google Dialer. Set it up with conditional call forwarding with your carrier and you'll be set.
Click to expand...
Click to collapse
It has shown in the stock dialer in the past. I think maybe the new Google Voice update broke something? Because after going through proper setup after reinstalling Voice, I can't get it to work at all. Stock phone app notifies me of voicemails, clicking that takes me to my dialer where I have to call in to check voicemails, and that sucks... How do you set up conditional call forwarding, within the Voice app? I've never had to do that before, and I've been using Voice since the beginning.
Again, to be clear, I'm not looking for Google voicemails in the stock dialer, like in hangouts. Open phone app, more, settings, scroll down to Voicemail - Service Provider. Normally, Google Voice is listed there as an option (instead of using your stock voicemail, you can select to use Google Voice for voicemail). This is what's missing. So every time I get a voicemail, it goes to the one where you have to DIAL into your voicemail! No voicemails go to Google Voice.
OK, I will repeat, because I must not have explained it properly:
You must set up conditional call forwarding. This is step #1, and it absolutely must be done.
Your carrier: T-Mobile Change carrier
Note: This feature does not work with T-Mobile prepaid phone plans.
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code. Learn more here.
Enter the following exactly as written, as if you are dialing someone:
**004*1(your area code & number here)#
Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!
Got an error? Learn more
Click to expand...
Click to collapse
So if your number was (123) 456-7890, you would dial **004*11234567890#
Step 2 - Go into your dialer settings and look for your call forwarding settings. You should see options there.
For always forward, select off. For the other three, put in your Google voice number.
There. Done. Should work perfectly now. You can view your voicemails in the Google voice app.
entropism said:
OK, I will repeat, because I must not have explained it properly:
You must set up conditional call forwarding. This is step #1, and it absolutely must be done.
So if your number was (123) 456-7890, you would dial **004*11234567890#
Step 2 - Go into your dialer settings and look for your call forwarding settings. You should see options there.
For always forward, select off. For the other three, put in your Google voice number.
There. Done. Should work perfectly now. You can view your voicemails in the Google voice app.
Click to expand...
Click to collapse
I appreciate the help, I'll do this later today when I have a chance. I will say, though, that these steps are ABSOLUTELY not necessary for my T-Mobile Galaxy S7 Edge. For some reason, my fiance's regular S7 won't use Google Voice. So again, I'll try these steps later for her, thanks!
Hi,
I am having the same problem. I followed the instructions of dialing **004*1 (area code plus number) into my new T-Mobile Galaxy S7 phone and got: "the number you have dialed is not in service.
Have I followed the instructions incorrectly?
thanks for your help.
eJessica said:
Hi,
I am having the same problem. I followed the instructions of dialing **004*1 (area code plus number) into my new T-Mobile Galaxy S7 phone and got: "the number you have dialed is not in service.
Have I followed the instructions incorrectly?
thanks for your help.
Click to expand...
Click to collapse
Don't forget the pound sign after your phone number. This method did work for my fiance's S7. I never had to go through all this with my S7 Edge, though.
I have the same problem. I tried the code above and get this error:
Call forwarding
Connection Problem or invalid MMI code.
I had the same issue. Noticed recently I wasn't getting my Google Voice voicemails when my phone started telling me to install Verizon's visual voicemail to view my voicemails. Setting Google Voice also wasn't an option all of a sudden in the phone app, as it had been for years. I also noticed when I opened the new Voice app on my phone, it promoted me to pick a new Voice number, so the recent updates must have broken something.
Anyways, this is how I fixed it.
1) On a PC, go to voice.google.com (log in, if you aren't already)
2) Hit the menu button, scroll down, and select 'Legacy Google Voice' (should open in a new window)
3) In the new window, you should see your Voice number and then your cell number below that
4) You should see a link that says 'Activate Google voicemail on this phone'. Click that.
5) A box will open telling you to dial and call *71(Your Google Voice number)
6) You should be good to go, I placed a test call and it worked like it always had before except for an a couple extra rings before voicemail kicked in.
I also did the following to get it to go straight to voicemail after the normal number of rings...
Under your cell number, hit 'Edit' > 'Show Advanced Settings' > 'Forwarding Options' > Select 'Go straight to voicemail' > 'Save'
YMMV but I hope this helps someone. It certainly had me stumped for a couple days lol.
Call forwarding
I have a new SM j32 7T1 and it won't let me set call forwarding to anything but the pre-programmed MetroPCS voicemail everytime I put in my other phone number which I have two phones it says there's a network error which I don't think is an error I think it's the software will not allow me to put in a different number
Yeah, I got that "Connection Problem or invalid MMI code" code too after typing in the **004... code. However, I was able to successfully set up forwarding to my Google Voice by following the second step of instructions given. (Note: I recently bought this Galaxy S7 unlocked, previously T-Mobile carrier and need to set Google Voice as my voicemail - it was all set up on my previous phone, so I've done everything in Google Voice to set it up, and I had to of course install Google Voice on my new phone). Anyway, here's the instructions for setting up Google Voice as my voicemail on Galaxy S7:
(1) Tap phone icon to open phone app
(2) Tap 3-dot menu upper right corner
(3) Select: Settings
(4) Under CALL SETTINGS section select: More Settings
(5) Select: Call forwarding
(6) As the other person's instructions stated: leave the "Always forward" setting turned off, but tap the other 3 settings ("Forward when busy", etc.) and enter your Google number. Voila, all calls that you don't answer, for whatever reason, will go to your Google Voice where the caller will record a message, and you'll receive it via your Google Voice app.
Related
I'm running CM 6.1 so I don't have Sprint VMM and I setup Google Voice using my cell number and went through all the steps to activate Google Voice, I then created a greeting but whenever I call my number and let it go to the voicemail all I get is "Could not complete your call, please try again." The phone I am calling my cell with is not broken or anything like that so I know it's something to do with Google Voice. What am I missing?
What color did you want it? I'm having trouble understanding what you are saying here.
Will probably be better understood here:
http://forum.xda-developers.com/forumdisplay.php?f=650
Basically, I setup Google Voice on my cell phone but when I call my cell phone it doesn't go to any voicemail it just says "Could not complete your call, please try again."
coppertop4646 said:
Basically, I setup Google Voice on my cell phone but when I call my cell phone it doesn't go to any voicemail it just says "Could not complete your call, please try again."
Click to expand...
Click to collapse
What maybe the issue and what was in my case, go to settings call settings and then voice mail number, mine was like *38 but after I put in my number everything fine.
Sent from my HERO200 using Tapatalk
You also need to go to the voice homepage on your pc and activate it there for your phone.
Sent from my CDMA Hero. I got some hot Froyo-on-Hero action here!
On google.com/voice my phone number is listed under "Mobile" and it says it is activated. My number is also correct in the google voice application on my phone but when I call my phone and let it continually ring, it still acts like I have never setup a voicemail and just says "Could not complete your call, please try again."
Need some more information.
What is your carrier?
You do have Google Voice set up to send all calls to your cell phone, right?
Did you go to voicemail settings in your phone and change your voicemail provider?
Yes it says my voicemail provider is google voice but I think I found the problem. Under Call Settings > Voicemail Settings it says Voicemail Number 9165381466 so I press it to change it and it says "To set up Google Voice as the voicemail provider on your phone you need to enter a special provisioning code." So I dial the code it tells me to dial and everytime I call the provisioning code it connects for 2 seconds then disconnects.
Sprint is my carrier.
And I just want Google Voice to receive the voicemails that people would normally leave on my phone. Basically I just want it to act like Sprint VVM. And I'm running CM6.1 if you're wondering why I just don't use Sprint VVM in the first place. If I can't get voice to work I guess I'll just flash VVM.
coppertop4646 said:
So I dial the code it tells me to dial and everytime I call the provisioning code it connects for 2 seconds then disconnects.
Sprint is my carrier.
And I just want Google Voice to receive the voicemails that people would normally leave on my phone. Basically I just want it to act like Sprint VVM. And I'm running CM6.1 if you're wondering why I just don't use Sprint VVM in the first place. If I can't get voice to work I guess I'll just flash VVM.
Click to expand...
Click to collapse
I set mine up to work like that. You only have to call the "provisioning code" once. It is just like forwarding, it sets it up to redirect calls to google voice if you don't answer. I have Sprint, also, and loved the VVM, but google voice works great.
I know how to fix this I wrote a post on this about a year ago. Sprint voicemail is terrible. This same thing happened to me and i didnt realize people couldnt leave me voicemails for about 2 months lol. Forget the provisioning code it means nothing after you do this. Listen close because heres what you do....
1. Go to google.com/voice on your computer and at the top right it says settings.
2. Highlight settings then click the drop down arrow and select voice settings.
3. The 1st tab says phone/your google voice number, select that and change your google voicemail number.
4. Once you change it, you have to delete google voice from your phone then reinstall it to finish this. Go thru process as normal when setting it up.
5. Now the final step, go to settings on your phone, then CALL settings then make sure voicemail service is set to GOOGLE VOICE, and right under that theres a tab in CALL settings that says VOICEMAIL SETTINGS. Select that and you will see VOICEMAIL NUMBER, press that once and you will get a pop up box that says a bunch of junk just hit ok and open google voice once and it should be done.
Hope this helps you.
Ok that worked...thank you. One last question, where do I go to disable the emails that Google Voice sends me everytime I get a voicemail?
Edit: Nevermind I found it
coppertop4646 said:
Ok that worked...thank you. One last question, where do I go to disable the emails that Google Voice sends me everytime I get a voicemail?
Edit: Nevermind I found it
Click to expand...
Click to collapse
Glad that helped man
Sent from my HERO200 using Tapatalk
I'm currently on the one of the Bamf preview roms and as such do not receive notifications for voice mails while the phone is on. I've read from a few people that they use google voice for as a way to deal with this issue. I set up a GV account but whenever I try to set my voicemail to google voice it says it's not allowed by my carrier or something like that. Has anyone else run into that problem or can someone who has set it up just walk me through what steps you took? TIA
Sent from my ADR6400L using XDA Premium App
The setup in the google voice app doesn't work... it wont run "auto setup" for you. You can set it up manually.... instructions can be found by google... which I had to do when I setup my phone to use google voice for my voicemail. Hope this helps
DIRECTIONS:
1. Find your activation code in the list below.
2. Enter the first code exactly as written, as if you're dialing someone. Replace [GVnumber] with your GV phone number. For example, if your GV phone number is 203-555-1212, and your service is CellCom, then you would enter *682035551212.
3. Press "Send" or "Talk" or "Enter" on your phone to dial that number.
4. If multiple codes are given, repeat steps 2 & 3 for each code. THIS IS IMPORTANT.
5. After following the steps above, try calling your mobile phone from another phone and leave a voicemail. The message should appear in your GV inbox!
Wireless Carrier or Network ---> Activation Code
Verizon (CDMA network): *71[GVnumber] AND *90[GVnumber] AND *92[GVnumber]
Verizon (TDMA Network): *74[GVnumber] and *73[GVnumber]
capflya said:
The setup in the google voice app doesn't work... it wont run "auto setup" for you. You can set it up manually.... instructions can be found by google... which I had to do when I setup my phone to use google voice for my voicemail. Hope this helps
DIRECTIONS:
1. Find your activation code in the list below.
2. Enter the first code exactly as written, as if you're dialing someone. Replace [GVnumber] with your GV phone number. For example, if your GV phone number is 203-555-1212, and your service is CellCom, then you would enter *682035551212.
3. Press "Send" or "Talk" or "Enter" on your phone to dial that number.
4. If multiple codes are given, repeat steps 2 & 3 for each code. THIS IS IMPORTANT.
5. After following the steps above, try calling your mobile phone from another phone and leave a voicemail. The message should appear in your GV inbox!
Wireless Carrier or Network ---> Activation Code
Verizon (CDMA network): *71[GVnumber] AND *90[GVnumber] AND *92[GVnumber]
Verizon (TDMA Network): *74[GVnumber] and *73[GVnumber]
Click to expand...
Click to collapse
Or you could just go to http://voice.google.com
sign in, go to settings, and dial that *68 number then it will text you or call you with an activation code. that's how i did it
Quick question, why not just go into Settings-->Call-->Voicemail Settings and change it there? Does that work? Right now it is set to *86 for me.
BigMcGuire said:
Quick question, why not just go into Settings-->Call-->Voicemail Settings and change it there? Does that work? Right now it is set to *86 for me.
Click to expand...
Click to collapse
The "activation code" is really enabling "no answer transfer"- a feature on vzw's end that forwards your call to Google if you don't answer.
Changing it in settings will not accomplish this, your calls will still go to your old vm provider.
Sent from my ThunderBolt using Tapatalk
Ok, I need help. I've tried both ways and nothing is working. When I try to call my voicemail from GV from my computer it says invalid number. And I tried using the first method and that didn't work. Now when someone gets my vm they hear "please enter the number you want to call followed by the # sign". What did I do wrong and how can I fix it???
I am using/attempting to use Google Voice as my voicemail system and I continue to be 'logged out' of the system and keep being forced to Set up Google Voice anytime I reboot.
I can go through the steps for set up fine until I get to Set Up Voicemail. There is a Configure button which I push and am I'm given the selection of using Google Voice or My Carrier. I choose Google Voice and then put in the number for my Google Voice account. Then I get a message that says 'No Changes were made.' I click OK and then I'm taken back to the 'Set up Voicemail' screen.
I have the option to 'Skip', which I have to do to finish the setup. At this point I receive my voicemail notifications until I reboot my phone, then I have to do this process again.
Has anyone else encountered this? Oh and I am on ATT. I am running Infused 1.53, but I originally set this up when I was stock and flashing Infused did not changed anything.
Thanks in advance!
yeah, took me a while to figure out but the app isn't running the mmi code but you can run it manually.
go into voice.google.com or www.google.com/voice click on you're voicemail access number or the phone tab. make you should see you're cell phone number and carrier in there. if not there should be a way to add them. next to the cell number it will say in blue "activate mailbox" or something to that effect. xlixk it and it will give you an mmi code. then from the cell phone type the code into the dialer and hit the call button. you should get a message that conditional call forwarding has been setup. test it by calling yourself feom another phone and rejecting the call. once you leave a message refresh the google.com/voice page and it should now show deactivate mailbox as an option. the app should show a new vm and transcribe it for you.
Did it all from the laptop and had no issues.
Sent from my SAMSUNG-SGH-I997 using XDA App
Good deal! Thanks!
Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
belyle said:
Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
warri said:
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
Click to expand...
Click to collapse
I have Google voice only to be voicemail; I don't currently use it for any calls. It looks like my Voice call-in number is a generic voicemail call-in number (although tbh I haven't tried calling that number to see what happens). Is that the number that I'd give AT&T?
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
warri said:
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
Click to expand...
Click to collapse
I tried this, and now cannot receive any calls. I think that the number that's shown there is a generic voicemail only mail. Going to try setting up a google voice number and do it again.
Edit to add: OK, I set myself up with a brand spanking new google voice number, had to monkey around on my phone a bit in "call" settings in the settings menu to fix my call forwarding. I repeated the steps, but didn't have to call AT&T again and everything is working goodly now.
I had sprint before I got my One X. Google Voice was set up just fine on that phone, but I want to have it on my One X now.
When I go to www.google.com/voice#phones I see my phone number but the carrier is listed as Sprint. Should I just change it to AT&T? Then run through the app setup? Not sure what to do here...
belyle said:
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
Has anybody found an answer for this?
Did you guys see this topic?
http://forum.xda-developers.com/showthread.php?t=1452330
It's the Visual Voicemail app that other android LTE phones use (Vivid, Skyrocket).
Caveat: Since you added att messages, you will need to uninstall it first, and then call AT&T and ask them to revert you to basic voicemail. When you call your voicemail, you notice the voice prompts have changed from before, yes? That switched you to a different VM system incompatible with the old VVM app.
When I called, they switched me to LTE without VVM - i was able to just change from my online account back to regular LTE (with vvm) and install the app and voicemail was all setup and I was ready to go. I'm not sure if asking them to switch you to "old" vvm would work, their system might only show that you have VVM already.
This aforementioned app does voicemails only.
anyone have trouble setting google voice as their primary voicemail?
when i download the app, and go through the initial setup, i sign in with my account, hit "next", select "do not use google voice to make any calls", hit "next", hit "configure", then i select the "google voice" option instead of "my carrier" - and i get an error message that says "call settings error: failed to retrieve and save current forwarding number settings. do you want to switch to the new provider anyway?"
i select "yes", and then i get another error message that says "call settings error: forwarding number change unsuccessful. please contact your carrier if your problem persists".
anyone else run into this issue? even if you haven't run into this issue, any suggestions for how to get around it? i only want to contact my carrier as a last resort, because i doubt at&t is going to know how/care to solve this issue.
any advice would be appreciated - i only want to use google voice for my voicemail! thanks in advance.
Was having the same problem and found this - worked fine - but needed to reboot:
"Go into the settings at voice.google.com and deactivate your phone and reactivate it. The deactivate step will give a code to enter in your phone...skip that. Next, click on activate this phone and it will give you a string to dial...something like *004*yourgooglevoicenumber#"
Just go online and make sure your phone is active, then enter that string *004*1...#
at what point during this process are you rebooting? i still can't get it to work...
keith3b said:
Was having the same problem and found this - worked fine - but needed to reboot:
"Go into the settings at voice.google.com and deactivate your phone and reactivate it. The deactivate step will give a code to enter in your phone...skip that. Next, click on activate this phone and it will give you a string to dial...something like *004*yourgooglevoicenumber#"
Just go online and make sure your phone is active, then enter that string *004*1...#
Click to expand...
Click to collapse
The first time I did it it didn't work - after reinstalling going through setup, letting it fail, and then doing the steps, and then rebooting it worked perfectly. So yeah, thanks!
I got it to work but it changed my voice mail greeting. Can I not have the generic AT&T greeting while using google visual voice mail.
could somebody please post the EXACT steps, step by step, of how they got it to work? i.e., when you reboot, when you uninstall/reinstall google voice, whether you set it up through google voice settings or call settings in the general phone settings...
i've tried every permutation of every post on here, and i still can't get it to work for some reason.
edit: turns out that, even though it says there was a failure in the forwarding, it still works... when i call my phone, my google voice mailbox picks up - and when i leave a message, google voice gets that message and gives me an alert... strange. people actually got it to setup where they didn't receive an error? it works, but my voicemail settings in the phone's call settings doesn't say "google voice" - it still says "my carrier".
I don't think he's being clear in his post, I don't think there is way to get it to work through the GV app. Dialing the *004*+1#* changes your voice mail provider on the phone, but doesn't change the dialogue box in the phone options, it will still say "My carrier".
I used the *004* method and my phone forwards to GV and notifies of voicemail just as you described. That's how it should work =)
I pretty much followed his post. I visited the GV settings online, deactivated the phone using the codes they gave me, uninstalled the application. Reinstalled the app, then activated the phone on the site using the codes they gave me and rebooted my phone. To test it I called myself and it went straight to google voice, then upon launching the application it went to the inbox instead of the set up. This worked for me, and I don't think I'm missing any steps.
zonk7ate9 said:
I don't think he's being clear in his post, I don't think there is way to get it to work through the GV app. Dialing the *004*+1#* changes your voice mail provider on the phone, but doesn't change the dialogue box in the phone options, it will still say "My carrier".
I used the *004* method and my phone forwards to GV and notifies of voicemail just as you described. That's how it should work =)
Click to expand...
Click to collapse
this is what i needed to hear all along.
i was waiting for the settings to take effect in the call settings (i.e., switch from "my carrier" to "google voice"), but this isn't going to happen on our phone.
however, even though this doesn't happen, google voice still becomes your primary voicemail.
thanks for making that clear!
Thanks for the tips after spending 25 minutes on the phone with the att rep who didn't help one bit this worked perfectly.
Sent from my HTC One X using xda premium
Thanks for this!! Worked GREAT!
Sorry for not being clear - it still says my carrier - but works with GV... same thing on my phone.
I had the same issue as well.
Mine is now set to "Google Voice" under Voicemail Service. This is even after a reboot but GV voicemails were fine even when set as "My carrier". So not sure why it changed.
I just made sure under Settings -> Call -> Call forwarding that my GV number was set for
"Forward when busy"
"Forward when unanswered"
"Forward when unreachable"
When I select GV as Voicemail Service, it gave me the same error but it stayed. Strange. But GV has always worked for me no matter what it displayed. Long as it was set properly under the "Forward ..." options.
Thanks this was bugging me!
jlaudio27 said:
Thanks this was bugging me!
Click to expand...
Click to collapse
In case people didn't realize the Google Voice setup just sets up forwarding nothing else. Also forwarding is at the line level and not device. So if you take the SIM out and put it in an iphone or anything else it will continue going to Google Voice until you change it manually. Just FYI,
Sent from my HTC One XL using Tapatalk 2