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[Q] Google Voice Visual Voice Mail

Searched and had no luck
Does anyone know how to setup google voice to work with your ATT # not just your google voice #

Did you try installing the Voice app to your phone?
Upon initial launch of the app, the user is walked through the setup, including whether or not you want to use Google Voice to make/receive calls and if you want to use it for your voicemail. It even takes you to the screen on your phone to change the preference from carrier to Google Voice and provides you with the number to use.

How to you reduce the number of rings before going to Voice's voicemail?
JOe K.

ekasey said:
Searched and had no luck
Does anyone know how to setup google voice to work with your ATT # not just your google voice #
Click to expand...
Click to collapse
Visual Voicemail works by forwarding calls from your phone to your GV number. There is no other option. The forwarding settings are on your phone - so your phone knows to forward calls if you don't answer, the phone is off, or you push reject button.
Install GV on your phone
Login to your GV account with GV phone app
I have not had any luck getting the app to configure my phone, so i go to the settings page of GV in my desktop browser, set up my mobile there - it gives you the dial code to put in your phone to configure forwarding.

JOe K. said:
How to you reduce the number of rings before going to Voice's voicemail?
JOe K.
Click to expand...
Click to collapse
It is a carrier setting, I can't remember if you have to call or if you can change this from your phone - i think you have to go to AT&T online or on the phone and have them change it.

alphadog00 said:
It is a carrier setting, I can't remember if you have to call or if you can change this from your phone - i think you have to go to AT&T online or on the phone and have them change it.
Click to expand...
Click to collapse
Yes you have to call customer care.

alphadog00 said:
Visual Voicemail works by forwarding calls from your phone to your GV number. There is no other option. The forwarding settings are on your phone - so your phone knows to forward calls if you don't answer, the phone is off, or you push reject button.
Click to expand...
Click to collapse
Google Voice voice mail does not require a GV number. You only need GV number if you want to use the free SMS feature of GV.
The first time you install and launch GV app on your phone, it will walk you through the steps to set up the proper voice mail settings on your phone. I remember I have to punch in some numbers manually by the prompt of GV.
The free SMS texting saves me $$ but you need to be aware of the fact that GV SMS does not support short codes. So it won't work if you want to vote on American Idol etc.

Also, you have to go into google voice on your computer and there's a number you have to dial on your phone to tell your carrier to forward unanswered calls to google's service. I forget where it's located on the google voice website.
You can dial that number and enter the codes and it will use google voice for voice mail even if you have or have not installed google voice app on the phone.

Call customer service? Go to the ATT website? What? You don't have to do any of that junk.
It couldn't be simpler. Go to the following website:
https://www.google.com/voice
You have to click on "Activate Voicemail" in settings. It tells you what to do.
Install the app on your phone. Follow the instructions.
Choose "Don't Make Calls Using Google Voice" and you can continue using your ATT number.

MikeyMike01 said:
Call customer service? Go to the ATT website? What? You don't have to do any of that junk.
It couldn't be simpler. Go to the following website:
https://www.google.com/voice
You have to click on "Activate Voicemail" in settings. It tells you what to do.
Install the app on your phone. Follow the instructions.
Choose "Don't Make Calls Using Google Voice" and you can continue using your ATT number.
Click to expand...
Click to collapse
You didn't read the question that was being answered. Another poster asked how to get VM to pickup with less rings - the answer is NOT google.

foxbat121 said:
Google Voice voice mail does not require a GV number. You only need GV number if you want to use the free SMS feature of GV.
The first time you install and launch GV app on your phone, it will walk you through the steps to set up the proper voice mail settings on your phone. I remember I have to punch in some numbers manually by the prompt of GV.
The free SMS texting saves me $$ but you need to be aware of the fact that GV SMS does not support short codes. So it won't work if you want to vote on American Idol etc.
Click to expand...
Click to collapse
Signing up for GV gives you a GV number even if you never use it. All those numbers you punched in - they were forwarding your calls to your GV number and the only thing the GV number does is answer and record voicemail.
If you go to your phone settings (on your phone) you will see that unanswered calls and rejected calls are forwarded to a phone number - that is your GV number.

More than one person asked how to set up Visual Voicemail, or expressed their inability to get it working.
No one posted clear instructions on how to set it up.
So I did.
Please don't tell me what I did and didn't read. Thanks.

MikeyMike01 said:
More than one person asked how to set up Visual Voicemail, or expressed their inability to get it working.
No one posted clear instructions on how to set it up.
So I did.
Please don't tell me what I did and didn't read. Thanks.
Click to expand...
Click to collapse
Joe K. Asked:
How to you reduce the number of rings before going to Voice's voicemail?
Click to expand...
Click to collapse
I and others told him to call customer service or go to AT&T website....
You started your comment with:
Call customer service? Go to the ATT website? What? You don't have to do any of that junk.
Click to expand...
Click to collapse
As you can see (maybe not) references to AT&T and customer service had nothing to do with setting up Google voice - no one ever said they did. But your response connects the two together.
So if you had read the original question from Joe K. you would realize that no one was telling anyone to call or go to AT&T to set up Google Voice.
I agree it has little to do with the original question.

JOe K. said:
How to you reduce the number of rings before going to Voice's voicemail?
JOe K.
Click to expand...
Click to collapse
1. On your phone, dial *#61# and click Send.
2. Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
3. Write down the number (including +1)
4. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum
5. Dial *#61# to verify that the new settings are active.

Thanks guys sometimes i'm an idiot.

Google Voice

I'm running CM 6.1 so I don't have Sprint VMM and I setup Google Voice using my cell number and went through all the steps to activate Google Voice, I then created a greeting but whenever I call my number and let it go to the voicemail all I get is "Could not complete your call, please try again." The phone I am calling my cell with is not broken or anything like that so I know it's something to do with Google Voice. What am I missing?

What color did you want it? I'm having trouble understanding what you are saying here.
Will probably be better understood here:
http://forum.xda-developers.com/forumdisplay.php?f=650

Basically, I setup Google Voice on my cell phone but when I call my cell phone it doesn't go to any voicemail it just says "Could not complete your call, please try again."

coppertop4646 said:
Basically, I setup Google Voice on my cell phone but when I call my cell phone it doesn't go to any voicemail it just says "Could not complete your call, please try again."
Click to expand...
Click to collapse
What maybe the issue and what was in my case, go to settings call settings and then voice mail number, mine was like *38 but after I put in my number everything fine.
Sent from my HERO200 using Tapatalk

You also need to go to the voice homepage on your pc and activate it there for your phone.
Sent from my CDMA Hero. I got some hot Froyo-on-Hero action here!

On google.com/voice my phone number is listed under "Mobile" and it says it is activated. My number is also correct in the google voice application on my phone but when I call my phone and let it continually ring, it still acts like I have never setup a voicemail and just says "Could not complete your call, please try again."

Need some more information.
What is your carrier?
You do have Google Voice set up to send all calls to your cell phone, right?
Did you go to voicemail settings in your phone and change your voicemail provider?

Yes it says my voicemail provider is google voice but I think I found the problem. Under Call Settings > Voicemail Settings it says Voicemail Number 9165381466 so I press it to change it and it says "To set up Google Voice as the voicemail provider on your phone you need to enter a special provisioning code." So I dial the code it tells me to dial and everytime I call the provisioning code it connects for 2 seconds then disconnects.
Sprint is my carrier.
And I just want Google Voice to receive the voicemails that people would normally leave on my phone. Basically I just want it to act like Sprint VVM. And I'm running CM6.1 if you're wondering why I just don't use Sprint VVM in the first place. If I can't get voice to work I guess I'll just flash VVM.

coppertop4646 said:
So I dial the code it tells me to dial and everytime I call the provisioning code it connects for 2 seconds then disconnects.
Sprint is my carrier.
And I just want Google Voice to receive the voicemails that people would normally leave on my phone. Basically I just want it to act like Sprint VVM. And I'm running CM6.1 if you're wondering why I just don't use Sprint VVM in the first place. If I can't get voice to work I guess I'll just flash VVM.
Click to expand...
Click to collapse
I set mine up to work like that. You only have to call the "provisioning code" once. It is just like forwarding, it sets it up to redirect calls to google voice if you don't answer. I have Sprint, also, and loved the VVM, but google voice works great.

I know how to fix this I wrote a post on this about a year ago. Sprint voicemail is terrible. This same thing happened to me and i didnt realize people couldnt leave me voicemails for about 2 months lol. Forget the provisioning code it means nothing after you do this. Listen close because heres what you do....
1. Go to google.com/voice on your computer and at the top right it says settings.
2. Highlight settings then click the drop down arrow and select voice settings.
3. The 1st tab says phone/your google voice number, select that and change your google voicemail number.
4. Once you change it, you have to delete google voice from your phone then reinstall it to finish this. Go thru process as normal when setting it up.
5. Now the final step, go to settings on your phone, then CALL settings then make sure voicemail service is set to GOOGLE VOICE, and right under that theres a tab in CALL settings that says VOICEMAIL SETTINGS. Select that and you will see VOICEMAIL NUMBER, press that once and you will get a pop up box that says a bunch of junk just hit ok and open google voice once and it should be done.
Hope this helps you.

Ok that worked...thank you. One last question, where do I go to disable the emails that Google Voice sends me everytime I get a voicemail?
Edit: Nevermind I found it

coppertop4646 said:
Ok that worked...thank you. One last question, where do I go to disable the emails that Google Voice sends me everytime I get a voicemail?
Edit: Nevermind I found it
Click to expand...
Click to collapse
Glad that helped man
Sent from my HERO200 using Tapatalk

[Q] Google Voice on the Infuse

I am using/attempting to use Google Voice as my voicemail system and I continue to be 'logged out' of the system and keep being forced to Set up Google Voice anytime I reboot.
I can go through the steps for set up fine until I get to Set Up Voicemail. There is a Configure button which I push and am I'm given the selection of using Google Voice or My Carrier. I choose Google Voice and then put in the number for my Google Voice account. Then I get a message that says 'No Changes were made.' I click OK and then I'm taken back to the 'Set up Voicemail' screen.
I have the option to 'Skip', which I have to do to finish the setup. At this point I receive my voicemail notifications until I reboot my phone, then I have to do this process again.
Has anyone else encountered this? Oh and I am on ATT. I am running Infused 1.53, but I originally set this up when I was stock and flashing Infused did not changed anything.
Thanks in advance!

yeah, took me a while to figure out but the app isn't running the mmi code but you can run it manually.
go into voice.google.com or www.google.com/voice click on you're voicemail access number or the phone tab. make you should see you're cell phone number and carrier in there. if not there should be a way to add them. next to the cell number it will say in blue "activate mailbox" or something to that effect. xlixk it and it will give you an mmi code. then from the cell phone type the code into the dialer and hit the call button. you should get a message that conditional call forwarding has been setup. test it by calling yourself feom another phone and rejecting the call. once you leave a message refresh the google.com/voice page and it should now show deactivate mailbox as an option. the app should show a new vm and transcribe it for you.

Did it all from the laptop and had no issues.
Sent from my SAMSUNG-SGH-I997 using XDA App

Good deal! Thanks!

Google Voice Problem

anyone have trouble setting google voice as their primary voicemail?
when i download the app, and go through the initial setup, i sign in with my account, hit "next", select "do not use google voice to make any calls", hit "next", hit "configure", then i select the "google voice" option instead of "my carrier" - and i get an error message that says "call settings error: failed to retrieve and save current forwarding number settings. do you want to switch to the new provider anyway?"
i select "yes", and then i get another error message that says "call settings error: forwarding number change unsuccessful. please contact your carrier if your problem persists".
anyone else run into this issue? even if you haven't run into this issue, any suggestions for how to get around it? i only want to contact my carrier as a last resort, because i doubt at&t is going to know how/care to solve this issue.
any advice would be appreciated - i only want to use google voice for my voicemail! thanks in advance.

Was having the same problem and found this - worked fine - but needed to reboot:
"Go into the settings at voice.google.com and deactivate your phone and reactivate it. The deactivate step will give a code to enter in your phone...skip that. Next, click on activate this phone and it will give you a string to dial...something like *004*yourgooglevoicenumber#"
Just go online and make sure your phone is active, then enter that string *004*1...#

at what point during this process are you rebooting? i still can't get it to work...

keith3b said:
Was having the same problem and found this - worked fine - but needed to reboot:
"Go into the settings at voice.google.com and deactivate your phone and reactivate it. The deactivate step will give a code to enter in your phone...skip that. Next, click on activate this phone and it will give you a string to dial...something like *004*yourgooglevoicenumber#"
Just go online and make sure your phone is active, then enter that string *004*1...#
Click to expand...
Click to collapse
The first time I did it it didn't work - after reinstalling going through setup, letting it fail, and then doing the steps, and then rebooting it worked perfectly. So yeah, thanks!

I got it to work but it changed my voice mail greeting. Can I not have the generic AT&T greeting while using google visual voice mail.

could somebody please post the EXACT steps, step by step, of how they got it to work? i.e., when you reboot, when you uninstall/reinstall google voice, whether you set it up through google voice settings or call settings in the general phone settings...
i've tried every permutation of every post on here, and i still can't get it to work for some reason.
edit: turns out that, even though it says there was a failure in the forwarding, it still works... when i call my phone, my google voice mailbox picks up - and when i leave a message, google voice gets that message and gives me an alert... strange. people actually got it to setup where they didn't receive an error? it works, but my voicemail settings in the phone's call settings doesn't say "google voice" - it still says "my carrier".

I don't think he's being clear in his post, I don't think there is way to get it to work through the GV app. Dialing the *004*+1#* changes your voice mail provider on the phone, but doesn't change the dialogue box in the phone options, it will still say "My carrier".
I used the *004* method and my phone forwards to GV and notifies of voicemail just as you described. That's how it should work =)

I pretty much followed his post. I visited the GV settings online, deactivated the phone using the codes they gave me, uninstalled the application. Reinstalled the app, then activated the phone on the site using the codes they gave me and rebooted my phone. To test it I called myself and it went straight to google voice, then upon launching the application it went to the inbox instead of the set up. This worked for me, and I don't think I'm missing any steps.

zonk7ate9 said:
I don't think he's being clear in his post, I don't think there is way to get it to work through the GV app. Dialing the *004*+1#* changes your voice mail provider on the phone, but doesn't change the dialogue box in the phone options, it will still say "My carrier".
I used the *004* method and my phone forwards to GV and notifies of voicemail just as you described. That's how it should work =)
Click to expand...
Click to collapse
this is what i needed to hear all along.
i was waiting for the settings to take effect in the call settings (i.e., switch from "my carrier" to "google voice"), but this isn't going to happen on our phone.
however, even though this doesn't happen, google voice still becomes your primary voicemail.
thanks for making that clear!

Thanks for the tips after spending 25 minutes on the phone with the att rep who didn't help one bit this worked perfectly.
Sent from my HTC One X using xda premium

Thanks for this!! Worked GREAT!

Sorry for not being clear - it still says my carrier - but works with GV... same thing on my phone.

I had the same issue as well.
Mine is now set to "Google Voice" under Voicemail Service. This is even after a reboot but GV voicemails were fine even when set as "My carrier". So not sure why it changed.
I just made sure under Settings -> Call -> Call forwarding that my GV number was set for
"Forward when busy"
"Forward when unanswered"
"Forward when unreachable"
When I select GV as Voicemail Service, it gave me the same error but it stayed. Strange. But GV has always worked for me no matter what it displayed. Long as it was set properly under the "Forward ..." options.

Thanks this was bugging me!

jlaudio27 said:
Thanks this was bugging me!
Click to expand...
Click to collapse
In case people didn't realize the Google Voice setup just sets up forwarding nothing else. Also forwarding is at the line level and not device. So if you take the SIM out and put it in an iphone or anything else it will continue going to Google Voice until you change it manually. Just FYI,
Sent from my HTC One XL using Tapatalk 2

Can't set Google Voice as Voicemail?

In phone settings, under voicemail provider, the only option I have is Voice Mail, there's no Google Voice option like they're used to be. I uninstalled and reinstalled Google Voice, went through setup, still no option under voicemail provider. All voicemails open with the standard phone app and it dials into voicemail...
Does anyone know what is wrong? Thanks.

The stock Samsung dialer will never show Google Voice voicemails. You still have to either use the Google Voice app for that, or the Google Dialer. Set it up with conditional call forwarding with your carrier and you'll be set.

entropism said:
The stock Samsung dialer will never show Google Voice voicemails. You still have to either use the Google Voice app for that, or the Google Dialer. Set it up with conditional call forwarding with your carrier and you'll be set.
Click to expand...
Click to collapse
It has shown in the stock dialer in the past. I think maybe the new Google Voice update broke something? Because after going through proper setup after reinstalling Voice, I can't get it to work at all. Stock phone app notifies me of voicemails, clicking that takes me to my dialer where I have to call in to check voicemails, and that sucks... How do you set up conditional call forwarding, within the Voice app? I've never had to do that before, and I've been using Voice since the beginning.

Again, to be clear, I'm not looking for Google voicemails in the stock dialer, like in hangouts. Open phone app, more, settings, scroll down to Voicemail - Service Provider. Normally, Google Voice is listed there as an option (instead of using your stock voicemail, you can select to use Google Voice for voicemail). This is what's missing. So every time I get a voicemail, it goes to the one where you have to DIAL into your voicemail! No voicemails go to Google Voice.

OK, I will repeat, because I must not have explained it properly:
You must set up conditional call forwarding. This is step #1, and it absolutely must be done.
Your carrier: T-Mobile Change carrier
Note: This feature does not work with T-Mobile prepaid phone plans.
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code. Learn more here.
Enter the following exactly as written, as if you are dialing someone:
**004*1(your area code & number here)#
Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!
Got an error? Learn more
Click to expand...
Click to collapse
So if your number was (123) 456-7890, you would dial **004*11234567890#
Step 2 - Go into your dialer settings and look for your call forwarding settings. You should see options there.
For always forward, select off. For the other three, put in your Google voice number.
There. Done. Should work perfectly now. You can view your voicemails in the Google voice app.

entropism said:
OK, I will repeat, because I must not have explained it properly:
You must set up conditional call forwarding. This is step #1, and it absolutely must be done.
So if your number was (123) 456-7890, you would dial **004*11234567890#
Step 2 - Go into your dialer settings and look for your call forwarding settings. You should see options there.
For always forward, select off. For the other three, put in your Google voice number.
There. Done. Should work perfectly now. You can view your voicemails in the Google voice app.
Click to expand...
Click to collapse
I appreciate the help, I'll do this later today when I have a chance. I will say, though, that these steps are ABSOLUTELY not necessary for my T-Mobile Galaxy S7 Edge. For some reason, my fiance's regular S7 won't use Google Voice. So again, I'll try these steps later for her, thanks!

Hi,
I am having the same problem. I followed the instructions of dialing **004*1 (area code plus number) into my new T-Mobile Galaxy S7 phone and got: "the number you have dialed is not in service.
Have I followed the instructions incorrectly?
thanks for your help.

eJessica said:
Hi,
I am having the same problem. I followed the instructions of dialing **004*1 (area code plus number) into my new T-Mobile Galaxy S7 phone and got: "the number you have dialed is not in service.
Have I followed the instructions incorrectly?
thanks for your help.
Click to expand...
Click to collapse
Don't forget the pound sign after your phone number. This method did work for my fiance's S7. I never had to go through all this with my S7 Edge, though.

I have the same problem. I tried the code above and get this error:
Call forwarding
Connection Problem or invalid MMI code.

I had the same issue. Noticed recently I wasn't getting my Google Voice voicemails when my phone started telling me to install Verizon's visual voicemail to view my voicemails. Setting Google Voice also wasn't an option all of a sudden in the phone app, as it had been for years. I also noticed when I opened the new Voice app on my phone, it promoted me to pick a new Voice number, so the recent updates must have broken something.
Anyways, this is how I fixed it.
1) On a PC, go to voice.google.com (log in, if you aren't already)
2) Hit the menu button, scroll down, and select 'Legacy Google Voice' (should open in a new window)
3) In the new window, you should see your Voice number and then your cell number below that
4) You should see a link that says 'Activate Google voicemail on this phone'. Click that.
5) A box will open telling you to dial and call *71(Your Google Voice number)
6) You should be good to go, I placed a test call and it worked like it always had before except for an a couple extra rings before voicemail kicked in.
I also did the following to get it to go straight to voicemail after the normal number of rings...
Under your cell number, hit 'Edit' > 'Show Advanced Settings' > 'Forwarding Options' > Select 'Go straight to voicemail' > 'Save'
YMMV but I hope this helps someone. It certainly had me stumped for a couple days lol.

Call forwarding
I have a new SM j32 7T1 and it won't let me set call forwarding to anything but the pre-programmed MetroPCS voicemail everytime I put in my other phone number which I have two phones it says there's a network error which I don't think is an error I think it's the software will not allow me to put in a different number

Yeah, I got that "Connection Problem or invalid MMI code" code too after typing in the **004... code. However, I was able to successfully set up forwarding to my Google Voice by following the second step of instructions given. (Note: I recently bought this Galaxy S7 unlocked, previously T-Mobile carrier and need to set Google Voice as my voicemail - it was all set up on my previous phone, so I've done everything in Google Voice to set it up, and I had to of course install Google Voice on my new phone). Anyway, here's the instructions for setting up Google Voice as my voicemail on Galaxy S7:
(1) Tap phone icon to open phone app
(2) Tap 3-dot menu upper right corner
(3) Select: Settings
(4) Under CALL SETTINGS section select: More Settings
(5) Select: Call forwarding
(6) As the other person's instructions stated: leave the "Always forward" setting turned off, but tap the other 3 settings ("Forward when busy", etc.) and enter your Google number. Voila, all calls that you don't answer, for whatever reason, will go to your Google Voice where the caller will record a message, and you'll receive it via your Google Voice app.