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My TF pad charges just fine, so there is not any problem with the charger. However, the dock does not charge at all. Even after 12 hours plugged into the wall with the unit turned off, the orange light is still flashing when I boot up. This might be a problem with the firmware. I am running:
HRI66.US_epad-8.2.3.13-20110511
I read somewhere that I should reflash the firmware. I have downloaded this version of the firmware onto a USB drive and the TF recognizes it but will not open the zip file.
What are the steps required to reinstall this firmware? Does anyone know of any other ways to fix the charging problem? The ASUS support site is nearly worthless. I humbly apologize in advance for my ignorance and thank anyone who responds.
that is the Build Number, and mine is the same and I updated everything correctly so it looks like you have the most updated version.
My MobileDock version is EP101-0209
It might be an issue with the dock charger, a hardware issue, the battery may have stopped working, we never know...
if it's a firmware issue, give Asus CS a call and ask them what to do next or how to properly install it.
Does anyone have any other suggestions? My keyboard has stopped charging as well.
Same for me unfortunately
Sent from my Transformer TF101 using XDA Premium App
I had the same issue and had to unplug and wait, switched outlets and it's fine now.
There is definetely something wrong.
Maybe it's designed to fully charge the tablet first then start topping off the dock.
I had the same issue - constant flashing orange led no matter what configuration I tried.. TF docked, TF not docked, TF docked powered on, TF docked power off, change outlets, let it sit for hours and hours (over 24 at one point) etc etc
Nothing worked.
And like yours, my TF always charged - whether docked or not.
Called Asus - w/o even asking any questions they just directed me to the RMA dept.
Instead I just returned it to Amazon and then waited until I could order another one. It took nearly a week, but they finally came back in stock on Amazon (for an hour) and I ordered another.
It should be here Wednesday, so by then I'll know FOR SURE whether it was the first dock that was bad - or if it's my charger / cable.
I'll post back once the new one gets here..
My keyboard is waiting for UPS pickup for a Newegg RMA. The keyboard is deactivated at Newegg now. I'm wondering if they will wait for more stock or give me a refund. I'm just glad I still have the tablet.
Does anyone know how widespread the dock charging problem is, and if newer units have any changes to fix this?
The docks were scarce here in Taiwan, still are. That must be an indication something is rotten in Denmark and Asus knows and are working on it.
Updating from my earlier post: My new keyboard / dock arrived yesterday. When I plugged it in, the LED was solid orange (ironically, this LED looks a lot more "red" whereas on my other dock it was definitely "orange").
I charged it for 8 hours and the LED turned green during the charging time.
So at this point I can definitely say that it was the dock that went bad and would not charge - as opposed to the charger being bad.
I would advise just returning your dock to the place of purchase if it's no longer charging.
Be interesting to see if those having charging problems with the dock have an orange or red led. I have had no issues, but my led definitely looks red. When the charger is charging, it gets very warm (hot). If your dock has been plugged into the charger for more than 20 mins and the charger is not very warm, it probably isn't charging.
Just wanted to update my previous post (2 up) because now my second dock is dead.
Under normal usage everything would worked fine - the battery would drain and then charge - no problems at all.
HOWEVER - There appears to be BIG problem with these docks and I feel this is what is causing (or contributing to) my docks dying. These things have a constant drain on them when the Transformer tablet is attached - even if you power the tablet OFF.
http://forum.xda-developers.com/showthread.php?t=1112835
I believe what is happening in my case is that the dock battery drains to a point where it will no longer accept a charge. In both cases, I had the tablet docked to the keyboard - powered OFF - and did not use it for a week or so. When I went to power it on, the tablet/dock had just enough juice to tell me that the battery was very low (I believe around 1%) and that it needed to be charged - and then it shut down.
OK, fine, no problem. I plugged it in to charge and left it.
The tablet charged up to 100% with no issues, however 72 hours later and again I have a keyboard dock with a constant blinking orange LED that will not charge. Again, I tried charging it with the tablet attached and without - no change. The adapter doesn't even heat up when trying to charge which again tells me that something in the battery on the dock is not accepting the charge.
Looks like this one will be going back to Amazon as well. I'll also contact Asus regarding the issue and will report back what I hear.
Hello,
I Have the same behaviour,everything were fine until I unplug the dock during several days and the charge was down at 0%.
Now, I 'm unable to charge the dock with or without the tablet plugged
I hope that it's only a firmware issue.....................
RSY42 said:
Hello,
I Have the same behaviour,everything were fine until I unplug the dock during several days and the charge was down at 0%.
Now, I 'm unable to charge the dock with or without the tablet plugged
I hope that it's only a firmware issue.....................
Click to expand...
Click to collapse
Sorry to hear it, but thanks for letting us know.
I have a bad feeling that this is an issue that is going to end up biting MANY users after their return period has expired. It seems that the huge majority of TF owners use their tablets / docks nearly every day - if not daily - so they won't run into this problem.
I'm concerned that after a month or so and some of the excitement has worn off, and they put their TF/dock away for several days suddenly their dock will be rendered useless (at least as far as the extra battery goes).
I've just sent a note off to Asus (per their request from my Amazon review) and I'll let you know what I hear back.
OK
thanks you for your action !! and to keep us informed.
For me, a lot of people are concerned ..... as you said...
i have same question too
My dock has same problem, have tried with or without tablet recharging, the led of dock is always blinking red when tablet connected, and dual battery widiget always display it's discharging and slow draining from 40% to 35% now.
In order to consolidate and try to keep this issue in one thread, I'll only be updating this thread going forward: http://forum.xda-developers.com/showthread.php?t=1112835
I just added my latest correspondence with Asus on the matter, but unfortunately it doesn't look like I'm really getting through to anyone of quality over there..
gents,
just wanted to add my possible fix for this issue.
I had this probem and my dock would not charge. Somehow i got it working again. Here are the steps i took, not sure what fixed it in the end but you could try and replicate and see how you get on.
1. I went to charge my keyboard on its own. I left it charging for hours and it was still flashing red.
2. docked the keyboard and the power widgets showed no juice within the dock althought it worked as a keyboard.
3. I plugged the power in the dock while docked and on. It showed that it was charging the tablet but not the dock. The dock stayed at 0%.
4. I left the two charging while on for a few hours. The tablet was now showing as charged but nothing still in the dock. I then shut down the device with a turn off but left the power and the dock in. As i shut down the light on the side went to solid red and stayed solid red while the device was off.
5. I left the device off but with the charger in the docked keyboard for about 10 minutes. I then turned the device on while docked and still charging. When the device turned on the battery widgets showed the dock with 35% charge. i left the device alone for a while on and dokced and charging and after about 10 minutes the dock charge started going up. I left the dock charge while the on the tablet was on and docked until the dock was charged to 100%. I then turned the tablet off. took the charger out and undocked. Turned the tablet on while on its own. Then docked it with the dock with no charger in and da daaar the keyboard showed 100% charge and was working......yea!
This is what I figured out, not sure if it's actually true but whenever I did some huge data transfer from the datacable computer --> tablet afterwards it wouldn't charge... so I had to leave it unplugged for over 6 hours adapater and cable, then tried again and it works... still going to go visit the local asus warranty center sigh.
Hi
So I have a spinoff of the AllWinner A10 tablet and I recently ran into a strange issue. After playing for an hour the battery was still 100%.
However later while playing the tablet just switched off. I plugged it in, thinking battery was dead and it started. But it's still showing 100%. Apparently the system isn't getting the right battery status.
Any ideas?
Bump. This is killing me
Hello,
I have 7" A15 LDK MID tablet.
interesting I have the same issue with my tablet.
It just turns off with no warning (no shutting down message) at all at 20-23%.
I'm also trying to figure out why it is happening. My friend tells me that it cause is ICS 4.0.3 and he has same problem on his mobile phone.
Till now (i have it for 7 days) I was hoping it will get stable with multiply charges but no effect.
Tommorrow I'm taking it to service. I left around 27% of battery to see immediately what is happening.
I hope that it is a battery issue so I'll get a new one with correct battery. Else I'll be forced to get another type of tablet and be dissapointed because I was sugested by a guy who imported these tablets that are very good.
I doubt....
Anyway, read you in a couple of days to tell you what happened.
janeku said:
Hello,
I have 7" A15 LDK MID tablet.
interesting I have the same issue with my tablet.
It just turns off with no warning (no shutting down message) at all at 20-23%.
I'm also trying to figure out why it is happening. My friend tells me that it cause is ICS 4.0.3 and he has same problem on his mobile phone.
Till now (i have it for 7 days) I was hoping it will get stable with multiply charges but no effect.
Tommorrow I'm taking it to service. I left around 27% of battery to see immediately what is happening.
I hope that it is a battery issue so I'll get a new one with correct battery. Else I'll be forced to get another type of tablet and be dissapointed because I was sugested by a guy who imported these tablets that are very good.
I doubt....
Anyway, read you in a couple of days to tell you what happened.
Click to expand...
Click to collapse
Thanks mate.
I just wiped battery stats from cwm and charged to 100 then rewiped and recharged to 100.
It's working for now
So, received my TF700T in the post today. Got all excited, went to start it up, and nothing....
Has been on charge for 3 hours now, and I still get nothing when trying to start it up.
The orange light near the power button is on, indicating the battery is charging, but no matter what I do, whether I hold the volume down with power, hold both volume buttons and power, it won't start up / boot.
The strange thing is, when I first tried to start it up, it wouldn't load, so I plugged it into power, and I got the ASUS post screen, then it turned off almost immediately (I presume as it had insufficient power). Since then, I have not even been able to get the ASUS post screen. If I hold the power button for 10 seconds, it will vibrate after 10 seconds, then nothing happens.
I have tried all the volume + power buttons described above, as well as trying to reset button.
Is the tablet DOA? Any suggestions for ways I might be able to get it started?
Try putting a pin in the pin hole above the HDMI.
crystalstylez said:
Try putting a pin in the pin hole above the HDMI.
Click to expand...
Click to collapse
Tried this already, and just tried again now. Nothing!
Its weird that if I hold the power button in for at least 10 seconds, at about the 10 second mark, the tablet vibrates, but nothing happens.
The charger light is now green on the tablet, and still nothing. Has been on charge for 5.5 hours now.
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
xRevilatioNx said:
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
Click to expand...
Click to collapse
This...
Exchange it.
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Return it!
I had exactly the same: on first boot it turned off after splash logo and I needed to use reset button to restart again.
long pressing just makes it vibrate but nothing more
And when it started, it crashed and rebooted all the time. Sometimes it went black and I had to reset it again
My replacement works perfectly, so yes it's a semy-DOA
mdemons12 said:
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Click to expand...
Click to collapse
JB have the Infinity in stock now, so you can use your JB voucher towards that if you wanted
Thanks for the replies all, I'll send it off this morning and update once I hear back from the seller (the joys of international dealings).
Mine bricked with the same exact symptoms after a week. Worked flawlessly up to that point. Waiting on the replacement to ship...
Sent from my PG86100 using Tapatalk 2
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
eckka said:
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
Click to expand...
Click to collapse
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
bezendra said:
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
Click to expand...
Click to collapse
It's not a big deal. It charges to full within 2 to 3 hours. Put the darn usb and adapter in your bag pack along with your tablet. It's not like it's a size of a water bottle or something. Charging through the usb is not ideal since it trickle charges and will take forever. Charge it through normal means first and see if it can hold a charge through your everyday use. If it does then your good to go. Then try charging again through pc. Honestly with the tablet keyboard combo you won't have to worry about not having enough battery life to last you the whole day regardless of what you use it for.
Brought to you by Samsung Galaxy S3
Did you get it to work?
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
Hi Bezendra, did you get it to work? I have the same problem. I'm in Vietnam, and whilst the tablet charges just fine, the dock seems totally Dead on Arrival and doesn't charge (no light, nothing). Warranty isn't really an option here so I need to troubleshoot this exhaustively before giving up. Did you discover the problem?
Speculation: I remember a friend who visited here once, and their externally powered USB hard drive didn't work in certain houses. I think it depended on the type of voltage regulator in the house. Did you discover anything similar?
I just got my tablet returned to me from Asus after the screen cracked. I got them to fix it no problem. I was also trying to get some repairs done on the keyboard dock but that shut off my tablet and sometimes smoke up. I decided then to return the keyboard to best buy and they let me exchange it for another one. The new keyboard worked fine and I was thinking all my previous problems were related to it. A few days ago I woke up and noticed my tablet and new keyboard were not charged all the way. I did not think much of it. That night I tried to charge both of them but neither device would charge. I figured it was the USB cord as one of the black edges fell off and it looked pretty warn. It would still charge, it was just the tablet said it was not charging and it seemed slower. I bought another USB cord from Amazon and tried to charge the tablet with that cord. At this point my tablet is actually dead. I am trying to charge it now but it still will not start up. Do you guys have any suggestions on how I may be able to fix it. I really enjoy using Android on my tablet but Asus hardware keeps falling apart on me.
Edit: I did manage to get it to start after I unplugged it. After it started, it told me the battery is at 0% and shut off. I am now trying the old cord now.
Edit2: The old one got it to 1% but again the charging is much slower then it use to be
First of all I am posting this question here as I could not find a dedicated area for A210 tablet.
So here is the issue I am facing with my Tablet
My acer iconia 10" tablet worked great since yesterday, suddenly today it shows 3% charge despite continuously for many hours. I tried two difference chargers as well. The tab starts and works OK with power connected but the charge still remains 3%. The power LED also shows red when charger plugged in. The tab I got from Walmart about 6 months.
I am not sure if the battery can be dead in one day.
As this was a refurbished tab, I doubt if Acer will help without any warranty active.
Please suggest the best and cheap way to address this. I do not wish to spend on battery unless I know if it is the battery only.