Nexus 5 multiple problems - Nexus 5 Q&A, Help & Troubleshooting

Hi guys, i have a problem with my Nexus 5.
I was trying to flash 7.1.1 with TWRP as allways (i flash roms every time) but i made wipe of the internal storage so now i have any OS installed on my phone. I had this problem sometimes but now i am using windows 10 and my PC don`t recognise my phone. I have tried a lot of ways to solve it but anything works. What can i do? it is possible to flash a rom with an otg cable?
Thanks and sorry for my english!
EDIT: when i open a cmd window it says "waiting for device". I tried in another pc and it says "its not any internal or external command".

Tried different USB cables and USB 2.0 ports? Tried another computer?

audit13 said:
Tried different USB cables and USB 2.0 ports? Tried another computer?
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Click to collapse
Yes both, but nothing.

So nothing shows up in device manager when you connect the phone in fastboot mode?

audit13 said:
So nothing shows up in device manager when you connect the phone in fastboot mode?
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Click to collapse
Nothing.
I have an otg but when i'm into recovery mode, i select "mount" and then "usb otg" but it doesn't select.

Sounds like there could be something wrong with the phone's internal USB flex cable.

audit13 said:
Sounds like there could be something wrong with the phone's internal USB flex cable.
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Click to collapse
I tried in another pc and it works, but when i open a cmd window it says "its no internal o external command" so idk

When connected to the other computer, what device shows up in Windows' Device Manager?

Wipe the internal storage again, this could help. Flash factory image through fastboot if you can/want. this should fix it

Well, i tried in another pc and i have a new problem. Now i go to device manager and it appears how "unkown device". I tried to update drivers but nothing.
Few weeks ago i had problems with de power button and i had to repair it. The service centre changed the button and the usb port i think, because it seems to be a little diferent. I think it could be the problem.

Hi,
I have the same issue when using Windows 10.
1 - Connect your phone to the PC
2 - Grand it file transfer from your phone notification if it isn't an automatic connection.
3 - Open Device Manager on your PC.
4 - Scroll down look for Universal Serial Bus Controller.
5 - You will see and unknown device with exclamation mark.
6 - Right click it and Update driver.
7 - Select "Browse my computer for driver software".
8 - key in this "C:\Windows\INF" or simply copy-paste it from here.
9 - Next
10 - You will be displayed with list of compatible drivers. (if not, tick show compatible drivers).
11 - Select "USB Composite Driver"
12 - Done. your device will be connected.
13 - Profit..!!

Did the repair shop use an OEM USB replacement? Was the USB port giving problems before being replaced?

Problem solved. The usb plug was badly welded.
Thanks for your help!

Related

Solve your connection problem with pc

Hey guys here is the way to connect to pc
Case 1(your phone drivers are not installed correctly)
The best way is to install kies Download samsung usb drivers for mobile phones
Use moborobo pc suite
Case 2(u have installed drivers properly but still it is not recognized)
"Run "regedit"and select the "HKEY_LOCAL_MACHINE/SYSTEM/MountedDevices" folder. See all the "Dos Devices" listed? You'll have one entry for each physically mounted drive (HDD or Disc) plus you'll have one show up for each USB drive you attempt to insert. Double click each device listed and seeifyou seetextsaying something like"U.S.B.S.T.O.R...". Once you find that device, right click it and select "Rename". Now change the drive letter to something unused... like Q: or something. Close regedit, disconnect the USB device and reconnect
Try this it works:thumbup:
Hit thanks if i helped
Sent from my GT-S7500

[Q] USB MTP mode not working in Bootcamp

Hi,
Has anyone tried connecting the Nexus 5 to a macbook air in bootcamp? I have MTP mode enabled but cant seem to get the phone to show up as a storage device in Computer. I was however able to connect the phone via MTP to a HP laptop no problem. Anyone have any idea what might be going on?
Thanks.
I also have this problem. MTP is selected and my computer doesn't see it as a storage device.
Sent from my Nexus 5 using xda app-developers app
I had this problem with both my Nexus 7 (2013) and the Nexus 5 in Windows 8 and it came back when I updated to 8.1 (on a Windows PC, not even through Bootcamp). The following fixed the problem each time:
1) Go to Device Manager (press WIN+R, probably CMD+R in Bootcamp, type devmgmt.msc and hit ENTER).
2) Find the phone under something like Android Devices.
3) Right-click and select Update Driver Software.
4) Select Browse my computer for driver software
5) Select Let me pick from a list of device drivers on my computer.
6) Select USB Composite Device
Apologies if the text isn't exact, I'm actually on a Mac right now and don't have Bootcamp... and the PC I remoted into doesn't have an Android device plugged into it. But after doing all of that, Windows instantly recognized it and both MTP and USB debugging / ADB worked fine.
Hmm, so my phone is showing us as "MTP USB Device" under "Portable Devices" in device manager. And the " Update Driver Software" option is not available when I right click it.
howhwa said:
Hmm, so my phone is showing us as "MTP USB Device" under "Portable Devices" in device manager. And the " Update Driver Software" option is not available when I right click it.
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Click to collapse
I had the same problem!
None of the drivers works for me and the "Update driver" option is not available when my phone is plugged in.
Are you using a USB 3.0 port?
For some reason my phone works when I connect it through a USB 2.0 hub, but not when I connect it directly to the USB 3 port on my laptop.
Weird.
This solution worked for me. Go to http://forum.xda-developers.com/showthread.php?t=2512549 and see post #5. Be sure to thank n7of9 for the link and WugFresh for his toolkit solution. Enjoy.

[Q] Nexus 5 USB driver issues

I started to have this issue since I have formatted my PC (I've got Windows 7 Professional).
If I connect the device without the debugging USB activated, the PC doesn't recognize it, such as the device doesn't exist. Neither the classic sound which the PC does when you connect something to the USBs ports. Nothing, without the debugging USB my PC doesn't recognize nothing, and the device only goes charging, the notify of the USB connected doesn't appear, it could be because the PC doesn't recognize the device.
But if I activate the USB debugging my PC recognizes something. The auto-installation from Windows Update for the drivers starts (it says "Nexus 5"), but it doesn't find any driver on Windows Update. So I've downloaded the original Google USB drivers. I've gone on Computer -> Device -> Right click on Nexus 5 -> Update of the drivers. So I selected the unzipped folder but Windows doesn't install the drivers. It says it's impossibile to find the driver for the device, but I've selected the correct folder!
I've also tried to download the drivers with SDK Manager, but even in this way Windows doesn't install the drivers.
I've also tried to download the "naked drivers" from XDA, but that was the same result.
So I don't know how to do. Why Windows doesn't recognize my device?
My Nexus 5 is still with the stock firmware.
Çlÿkÿ~ said:
I started to have this issue since I have formatted my PC (I've got Windows 7 Professional).
If I connect the device without the debugging USB activated, the PC doesn't recognize it, such as the device doesn't exist. Neither the classic sound which the PC does when you connect something to the USBs ports. Nothing, without the debugging USB my PC doesn't recognize nothing, and the device only goes charging, the notify of the USB connected doesn't appear, it could be because the PC doesn't recognize the device.
But if I activate the USB debugging my PC recognizes something. The auto-installation from Windows Update for the drivers starts (it says "Nexus 5"), but it doesn't find any driver on Windows Update. So I've downloaded the original Google USB drivers. I've gone on Computer -> Device -> Right click on Nexus 5 -> Update of the drivers. So I selected the unzipped folder but Windows doesn't install the drivers. It says it's impossibile to find the driver for the device, but I've selected the correct folder!
I've also tried to download the drivers with SDK Manager, but even in this way Windows doesn't install the drivers.
I've also tried to download the "naked drivers" from XDA, but that was the same result.
So I don't know how to do. Why Windows doesn't recognize my device?
My Nexus 5 is still with the stock firmware.
Click to expand...
Click to collapse
I had this issue with my first N7 2013. I ended up RMAing it because of touchscreen issues, and the replacement never had the issue. From my experience, I can only deduce it's a problem with the hardware.

H60-L12_ 6.10.16 EMUI 4.0.1 not detect on pc & usb option missing

hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
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Click to collapse
Windows 10 installs latest drivers automatically. I don't know if Windows 7 will do the same.
It's not uncommon for the problem to be on the PC side.
Try to uninstall and the drivers, update OS and clean your windows system. Then connect the phone and let Windows install the drivers.
For ADB connection you need either Huawei or Google drivers. Depends on Huawei model.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
I have this problem on my windows 10 but not on my windows 8 laptop. The fix is to manually update the installed device driver software. That is assuming you've previously installed all drivers or windows installed them for you.
If you connect your phone to PC and put it on file transfer mode. But nothing comes up do this
Connect phone to PC.
Right click start menu
Click device manager
Expand portable devices
Under portable devices you will see mtp device or
You should see your device eg H60-L04
Right click. Update driver software
Browse my computer for driver
Click Let me pick from a list of drivers
It should show you a couple of drivers. Like MTP / MTP USB device. Just pick another from the list and click next.
Hopefully this works for you

"usb device not recognized the last usb device you connected to ..

this computer malfunctioned.."
windows 10 64 bit opened fastboot and not working had worked in the past (forget what date) currently no rom on phone was wanting to install a new one.
tried on an other comp and no luck. I'm on twrp recovery menu and mounted device nothing showed only showed usb connected when at phone power up
Try with another usb cable. Does the phone charge correctly (if not, then usb port may be damaged). Try installing one of the ADB and fastboot installers available here e.g Minimal ADB and fastboot or 15 seconds ADB and fastboot installer.
You can copy the rom files to a sdcard if you have a sdcard reader.
Broadcasted from Zeta Reticuli
Link me if you can also i've put rom's and gapps on sd with sd reader and can't find the folder I named so I can get there.It does charge but the main power it's not saying usb connected.
Minimal ADB and fastboot installer. Do a system image before installing it, just to be safe.
And, try to place the rom and gapps into root of your sdcard, it'll save a lot of confusions. In TWRP, select Install>Select storage>External Storage. And you should see your files.
Sorry but I didn't understand you, 'the main power it's not saying usb connected' part. Is it the bootloader screen (the one comes up when you hold power+volume down?)
Broadcasted from Zeta Reticuli
same
hi i have the same problem! when i conect my xt1540 pc says "USB device not recognized" and i go to device manager and says on USB section (Device descriptor request failed) i install it minimal adb and motorola device manager on a pc with win 8.1 and win 10 pro and nothing happens, also i did the tuto about regedit on both pcs and nothing, i did and wipe data/factory reset too, my xt1540 have marshmallow 6.0 no root stock firmware.
any idea because y dont have nothing
thanks in advice and sorry bout my bad english

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