[Q] Nexus 5 USB driver issues - Nexus 5 Q&A, Help & Troubleshooting

I started to have this issue since I have formatted my PC (I've got Windows 7 Professional).
If I connect the device without the debugging USB activated, the PC doesn't recognize it, such as the device doesn't exist. Neither the classic sound which the PC does when you connect something to the USBs ports. Nothing, without the debugging USB my PC doesn't recognize nothing, and the device only goes charging, the notify of the USB connected doesn't appear, it could be because the PC doesn't recognize the device.
But if I activate the USB debugging my PC recognizes something. The auto-installation from Windows Update for the drivers starts (it says "Nexus 5"), but it doesn't find any driver on Windows Update. So I've downloaded the original Google USB drivers. I've gone on Computer -> Device -> Right click on Nexus 5 -> Update of the drivers. So I selected the unzipped folder but Windows doesn't install the drivers. It says it's impossibile to find the driver for the device, but I've selected the correct folder!
I've also tried to download the drivers with SDK Manager, but even in this way Windows doesn't install the drivers.
I've also tried to download the "naked drivers" from XDA, but that was the same result.
So I don't know how to do. Why Windows doesn't recognize my device?
My Nexus 5 is still with the stock firmware.

Çlÿkÿ~ said:
I started to have this issue since I have formatted my PC (I've got Windows 7 Professional).
If I connect the device without the debugging USB activated, the PC doesn't recognize it, such as the device doesn't exist. Neither the classic sound which the PC does when you connect something to the USBs ports. Nothing, without the debugging USB my PC doesn't recognize nothing, and the device only goes charging, the notify of the USB connected doesn't appear, it could be because the PC doesn't recognize the device.
But if I activate the USB debugging my PC recognizes something. The auto-installation from Windows Update for the drivers starts (it says "Nexus 5"), but it doesn't find any driver on Windows Update. So I've downloaded the original Google USB drivers. I've gone on Computer -> Device -> Right click on Nexus 5 -> Update of the drivers. So I selected the unzipped folder but Windows doesn't install the drivers. It says it's impossibile to find the driver for the device, but I've selected the correct folder!
I've also tried to download the drivers with SDK Manager, but even in this way Windows doesn't install the drivers.
I've also tried to download the "naked drivers" from XDA, but that was the same result.
So I don't know how to do. Why Windows doesn't recognize my device?
My Nexus 5 is still with the stock firmware.
Click to expand...
Click to collapse
I had this issue with my first N7 2013. I ended up RMAing it because of touchscreen issues, and the replacement never had the issue. From my experience, I can only deduce it's a problem with the hardware.

Related

Can't connect to pc

Bought this Galaxy S USED yesterday
I cant get it to connect to my pc
i have done the following.
-installed and reinstalled Kies several times
-Installed and reinstalled drivers several times
-Tried 4 different usb cables
-Tried in USB debugging mode
My phone connects to the pc and then i get a message that my phone is not recognized (windows error 43)
The phone does charge . I have tried all of the options like Samsung Kies , Mass storage , Media player
Nothing seems to work when i select media player option the mpt application starts to crash , i have read on forums that if the mtp crashes i can just select mass storage mode but when i select mass storage mode my pc says device not recognized
When i checked the Build info it says on Kernel Version 2.6.29 [email protected] #4
Firmware version is 2.1-update-1
Build number is Eclair.XWJM2
Please help me with this , i thought maybe there if i flash everything but in order to flash it i need to connect it to my pc which is becoming impossible
have you installed the usb drivers for it? What windows you running?
installed drivers several times but it doesnt seem to help
windows 7 32 bit
You can try using a program called usbdeview. Google it and download it. It shows you all of the drivers installed on your computer. Delete all of the drivers affiliated with your phone. Make sure USB Debugging is checked and connect your phone and allow it to install the drivers automatically. It might work, either way, worth a try.

MTP Device driver Windows XP

Omg this is so frustrating.
My Win XP refuses to install the MTP drivers.
I've tried all possible solutions. I updated WMP to 11, downloaded and ran the UMDF file from microsoft, rebooted the computer about 100 times removing/installing drivers.
My Asus sync works so the USB connection is obviously working but no matter what I do, I can't install the MTP device drivers.
Anyone got any ideas?
turn off usb debugging and then connect phone to pc.

[Q] windows 7 can't recognize my nexus 5

hello
i'm trying to connect my nexus 5 with to my laptop (dell xps 1340 running windows 7) and nothing shows on "my computer".
i go to the setting - storage - usb computer connection, and check the first one (MTP). unplug and plugit again and nothing shows on my computer.
so i tried to uninstall the nexus 5 on the device manager, unplun and plug, then right click and update software driver, browse computer for driver software, then i navigate to the latest google usb driver that i download from google, and when i try to install the driver it says: "windows was unable to install your nexus 5".
what should i do?
yaron86 said:
hello
i'm trying to connect my nexus 5 with to my laptop (dell xps 1340 running windows 7) and nothing shows on "my computer".
i go to the setting - storage - usb computer connection, and check the first one (MTP). unplug and plugit again and nothing shows on my computer.
so i tried to uninstall the nexus 5 on the device manager, unplun and plug, then right click and update software driver, browse computer for driver software, then i navigate to the latest google usb driver that i download from google, and when i try to install the driver it says: "windows was unable to install your nexus 5".
what should i do?
Click to expand...
Click to collapse
Try changing the USB connection to PTP and see if that works for you. If it doesn't, use this tool to help set up your USB connection. http://forum.xda-developers.com/goo...olkit-wugs-nexus-root-toolkit-v1-8-0-t2517778 You don't have to actually root or unlock anything so the process should be pretty easy. All you need to do is click the Full Driver Installation Guide button and i will guide you through the process.

H60-L12_ 6.10.16 EMUI 4.0.1 not detect on pc & usb option missing

hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
Windows 10 installs latest drivers automatically. I don't know if Windows 7 will do the same.
It's not uncommon for the problem to be on the PC side.
Try to uninstall and the drivers, update OS and clean your windows system. Then connect the phone and let Windows install the drivers.
For ADB connection you need either Huawei or Google drivers. Depends on Huawei model.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
I have this problem on my windows 10 but not on my windows 8 laptop. The fix is to manually update the installed device driver software. That is assuming you've previously installed all drivers or windows installed them for you.
If you connect your phone to PC and put it on file transfer mode. But nothing comes up do this
Connect phone to PC.
Right click start menu
Click device manager
Expand portable devices
Under portable devices you will see mtp device or
You should see your device eg H60-L04
Right click. Update driver software
Browse my computer for driver
Click Let me pick from a list of drivers
It should show you a couple of drivers. Like MTP / MTP USB device. Just pick another from the list and click next.
Hopefully this works for you

Can't connect to PC

Can't connect my 2 XL and 3 XL(both pie august update) to PC(Windows 10). They only charge. There is no notification. Nothing in Device Manager on Windows 10.
I've tried:
Different laptops
Different cables
Different ports
USB Debugging
USB Configuration(All of them and connecting)
USB 2.0 and 3.0
Can anyone please help.
Thank you!
Sometimes my Android phones would not be recognised if there were some old Android phone drivers installed. So I had to remove old drivers in the Windows settings and let Windows automatically reinstall drivers when plugging in my phone again.
Don't know if this is the right direction also for you, as in your case literally nothing is working, but you still could give it a shot.
Instructions on how to uninstall a driver In Windows can be found here:
https://www.pcworld.com/article/246041/how-to-uninstall-drivers-in-windows.html
Just look out for a device name that could match Android phones. For example 'MTP device' or 'ADB device' or something, and uninstall those drivers, and then plug in your phone in 'File Transfer Mode' again and see if something changes.
Hope this helps.
windows 10 and it's drivers and updates are too buggy! Please use linux live USB, doot from it on your PC and try connecting your phone to it. I am sure that will work and issue is in your OS and not in your phone

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