SMSC issue OnePlus 3T - ONE Q&A, Help & Troubleshooting

Hi,
I'm unable to send SMS from my OnePlus 3T. Tried to change smsc but getting update error default value +7 is only there. Tried both in SMS app & *#*#4636#*#* no luck. But in old Android phone it was working before. So I have transferred sim to that phone there was also +7.
Atlast I had a Nokia 5130. Transferred sim to that and updated smsc number there. I was able to send SMS from that mobile as well from old Android phone later. But when again used sim in OnePlus 3T I was stuck with +7 smsc & unable to send SMS.
Please somebody help. Appreciate it.

venkatachalam88 said:
Hi,
I'm unable to send SMS from my OnePlus 3T. Tried to change smsc but getting update error default value +7 is only there. Tried both in SMS app & *#*#4636#*#* no luck. But in old Android phone it was working before. So I have transferred sim to that phone there was also +7.
Atlast I had a Nokia 5130. Transferred sim to that and updated smsc number there. I was able to send SMS from that mobile as well from old Android phone later. But when again used sim in OnePlus 3T I was stuck with +7 smsc & unable to send SMS.
Please somebody help. Appreciate it.
Click to expand...
Click to collapse
You do realize you are not in the OP3/OP3T forum, right?

jhedfors said:
You do realize you are not in the OP3/OP3T forum, right?
Click to expand...
Click to collapse
Oh I haven't noticed I'm in OnePlus one. Thanks.

Related

[Q] Can send MMS but not SMS?

Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
SMS seems good on my end :/ maybe just an issue in your area?
slowz3r said:
SMS seems good on my end :/ maybe just an issue in your area?
Click to expand...
Click to collapse
Possibly, thanks for checking. I wish there was a way to manually enter a SMS service number in messaging settings like in previous android versions. I was thinking maybe for some reason my SIM card is too old, and suddenly decided to not be recognized properly. Looks like I'll be going to t-mobile tomorrow,
May wanna give them a call. going into a store they wont be able to help you
I've found that the primary merit to taking my phone to T-Mobile when it's messed up is so the guy behind the counter has to go through the list of things you already tried that the phone support agent is required to tell you to try again instead of having to do it myself. At least I can check out some cool phones and accessories while I wait. >.>
slowz3r said:
May wanna give them a call. going into a store they wont be able to help you
Click to expand...
Click to collapse
I spoke to a lovely Tmobile rep. She lead me through troubleshooting, except it was for Froyo, not gingerbread. When I brought this to her attention, and reminded her this was a nexus s, she connected me to samsung , and the call never went through.
Could a 5 year old SIM card magically stop working properly for SMS?
mprziv said:
I spoke to a lovely Tmobile rep. She lead me through troubleshooting, except it was for Froyo, not gingerbread. When I brought this to her attention, and reminded her this was a nexus s, she connected me to samsung , and the call never went through.
Could a 5 year old SIM card magically stop working properly for SMS?
Click to expand...
Click to collapse
honestly tell them you have an extremely old SIM and they will give u a free new one...if it deosnt help. then hell you got a free sim
Yeah. Unfortunately, since the Nexus S isn't supported by T-Mobile, giving you a new SIM card is about all they'll probably do, unless you're lucky and get a rep who's actually tech savvy.
zorak950 said:
Yeah. Unfortunately, since the Nexus S isn't supported by T-Mobile, giving you a new SIM card is about all they'll probably do, unless you're lucky and get a rep who's actually tech savvy.
Click to expand...
Click to collapse
The @Tmobile twitter is way handy and the reps who run that, are actual engineers so send them a tweet
This could be many things... does the Nexus S not have the ability to do the *#*#4636#*#*?
That is the code on every Android phone (save a very few POS) to get into the "engineering" menu. Select "phone" from that menu, then scroll to the bottom and bingo, SMS service center number entry... first hit refresh to see what is shows, if not correct delete, enter in the correct one, then update.
If the phone doesn't have the *#*#4636#*#* menu, not sure... perhaps your SIM doesn't have the SMS service center # saved to it anymore? New SIM would correct that, or putting your sim in an basic phone, then changing the service center # on that phone would put it back on the SIM.
Also, have you tried texting yourself to make sure it isn't a cross carrier issue? I know Verizon, for example, doesn't play very nicely with other carriers (actually all carriers prioritize in network traffic over cross carrier traffic, but Verizon seems to be especially bad in my experiences).
(FYI, I was looking through as I am thinking about getting a Nexus S and saw this thread, and couldn't help but toss in a word or two given I sell cell phones and have to deal with things like this all day).
mprziv said:
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
Click to expand...
Click to collapse
I have the exact same issue.Stock phone with Mobilicity. I don't know what their service number is.
Went in to T-mobile store today, got a new sim...everything is working properly now.
mprziv said:
Went in to T-mobile store today, got a new sim...everything is working properly now.
Click to expand...
Click to collapse
did you pay for it or was it free?
slowz3r said:
did you pay for it or was it free?
Click to expand...
Click to collapse
Since when has anyone ever charged for SIM cards?
zorak950 said:
Since when has anyone ever charged for SIM cards?
Click to expand...
Click to collapse
Last i checked its like 30 bucks to replace a SIM from tmo.
slowz3r said:
Last i checked its like 30 bucks to replace a SIM from tmo.
Click to expand...
Click to collapse
Huh. I've never known T-Mobile to charge to replace a SIM card that needed replacing, whether due to its being outdated or simply worn out. Maybe I just got lucky.
zorak950 said:
Huh. I've never known T-Mobile to charge to replace a SIM card that needed replacing, whether due to its being outdated or simply worn out. Maybe I just got lucky.
Click to expand...
Click to collapse
last i went was because i needed a replacement sim cuz my phone wouldnt pick up 3g and called a rep and said he put a note on my account so i can run into a store and get a free sim
SMSC Update Error - Solved
I had the same problem - but found a way to solve it without replacing sim.
What you need to do is to insert the sim into an older phone and update message central number from there.
I fixed it using a nokia 3210 - after having tried using an n95 with no success.
While trying to figure out what was wrong i tested with another sim also - and when reading out the SMSC from the *#*#info#*#*-menu i found that the number is stored in some strangely obfuscated way.
Here is how it stores number for two of norways major operators:
Netcom: +4792001000 - shows as 06917429000100
Telenor: +4790002100 - shows as 06917409001200
What the first 4 digits are for, i'm not sure, perhaps a code for '+' but whats interesting is the last 10 digits - they are basically swapped around in pairs of two.
I tried inputting the digits for the other central in this manner, and sure enough - it saved ok!
Hope this help someone
grab another phone and put your SIM card in it
then try to send a SMS
see if that works properly or not.
if that works, then it might be a SNS setting issues
if the SIM card does not send SMS on another phone, then you'll need to swap your SIM card with a new one.
I had the exact same problem just few weeks ago
mprziv said:
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
Click to expand...
Click to collapse
a one-phone solution from www google com tw/support/forum/p/Google+Mobile/thread?tid=078232a74455bbf0&hl=en
Code:
OK, I managed to fix this. I'll post the answer because this was buried deep and is a pain.
Answer is here:
http://forum.xda-developers.com/archive/index.php/t-926771.html
The relevant text is below. One thing I'd say is that the link is a bit vague on how to do the conversion. You need to put your SMSC number in the page, clear the rest of the info and press convert. You then need to ignore the numbers after 11.
For example, my vodafone +447785016005 goes to 0791447758100650110000910000AA00, which shortens to 079144775810065011. Go to the *#*#4636#*#* menu and put that in SMSC and hit update. Messages now send!!!. Hopefully I can save someone else the grief I've had all day...
"
to update the SMSC in android,
the number first need to be encoded
please use below url to encode the SMSC
http://www.twit88.com/home/utility/sms-pdu-encode-decode
for example, if your SMSC is number is +4531300000,
after encode, it is 0691541303000011
put this in the info page, and it will work.
"

GEM 703L on Tmobile: can't receive texts - any solutions?

Native text app didn't allow me to send texts, using Google messenger app - I can send but still Can't Receive texts. I can get texts sometimes if the person is next to me... Any one have a solution?
Anyone found solution for can't receive texts - love my x2..
And want to use it as primary phone again, but need texting for my job. Any one found new solution?
Thanks
Gary
Gary2017 said:
And want to use it as primary phone again, but need texting for my job. Any one found new solution?
Thanks
Gary
Click to expand...
Click to collapse
Yo I got t-mobile service on my mediapad x2 texts are working fine, maybe check ur APN settings, and I have it sim slot 1
Thanks for reply
I have 703-L android 5.0
Last year: tried many texting apps, senior XDA member checked my APN settings, SIM in slot one (it worked in prior phone, and everything else working except receiving texts, once I moved the SIM to my new X2.
ANYONE:
I was curious if Marshmallow 6.0 upgrade could be a fix? or has a ROM come out that could fix this issue? Also wondering, should a non-developer, attempt rooting and adding ROMs? Or am I asking for trouble? I want to clean out garbage apps and have just a regular basic android OS! does anyone know X2 experts that can do these fixes (if so: contact details and costs if you know? I love this X2 phone and am willing to pay if someone can fix it.
Thank you in advance
Gary
If you have 2 Sim Cards for one phone number, SMS can only be received by one of them.
This can be changed by a phone call to t-mobile.

Not receiving SMS from Oneplus 6

I switched from T-Moblie to Verizon and I thought this will phone not supported but when I switch the sim everything starts working perfect and I got LTE as well but I have the problem with the message, I can send SMS but can't receive any message. I did a factory restore and I tried different message app but the issue still exists.
Did you try the Sim in another phone? Something might just happened with the new sim.
whizeguy said:
Did you try the Sim in another phone? Something might just happened with the new sim.
Click to expand...
Click to collapse
yes, work fine
Please call *133# with your actuall simcard.
dabistduja said:
Please call *133# with your actuall simcard.
Click to expand...
Click to collapse
I got connection problem or invalid MMI code error
I am also having the exact same problem except it's with a one plus 6t (TMobile unlocked) on Verizon. Any help would be greatly appreciated
If you want to receive text messages on verizon with the phone you must call their support and give them the ImeI number for the sim card slot using the phone so they can setup a CDMA-LESS profile on your sim. By default all texts go through CDMA which the phone has no support for.
Both the 6 t and OP6 will work on verizon but you have not choice but to call verizion to get TXTs fixed.
If you want the full details read here
https://www.reddit.com/r/oneplus/comments/9upk4v/6t_verizon_sms_experience/
The CDMA-less feature is an available feature, meaning, unless the tech support person sees it as available for the system, he cannot add it. This is why some people get this feature added quickly by tech support and some people cannot. If tech support cannot add the CDMA-less feature, you need to tell them to look up on the network and billing system what the phone is showing up as. In 99% of cases once the IMEI is received, the network updates properly and the phone is registered as a OnePlus 6T but in the billing system it shows up unspecified/unrecognized. In this situation the tech cannot add the CDMA-less feature because he/she cannot see it as available. To verify this, if you login to your Verizon account your phone will not show as a ONEPLUS 6T. This means that there is a discrepancy and when the clueless tech is trying add this CDMA-less feature he/she doesn't see it.
The solution is to ask the Tech person to SYNC the network and billing so that the billing side can also see the phone as a OnePlus 6T. When this is done, and his side is refreshed, the CDMA-LESS feature becomes available. Once it is available, he/she can activate it.
Click to expand...
Click to collapse

Cannot send SMS but i can receive and MMS working just fine.

Hello Guys,
Recently, I've just bought a Vivo IQOO Neo 855 and i'm quit happy with the device. Even if there's not much info over those device over the web.
After few days, I was suddenly unable to Send any SMS/text message..... Those were working fine at the beginning.
MMS message like video, GIF, picture those are getting send properly.
I can receive a SMS but unable to send any.
Can you please help me out ?
I've already try different messaging apps, clear cache/data, remove sim, set APN manualy.....
whats the error ?
i.daniyal said:
whats the error ?
Click to expand...
Click to collapse
There not any error code that been display.
But every SMS sent came back to me as Failed to sent....
LockheadQc said:
There not any error code that been display.
But every SMS sent came back to me as Failed to sent....
Click to expand...
Click to collapse
you sure about ur simcard?
i.daniyal said:
you sure about ur simcard?
Click to expand...
Click to collapse
Yes i'm totally confident over my 2 sim card..... Carrier bills well paid.
I got 2 different sim / phone numbers.... both doing the same.
I even try those Sim card into my old Asus Zenfone 3 Zoom and they working great.
1-u have network?(both sim cards)
2-can u call? 3-receiv call?(both sim cards)
4-sim1 or sim2 or both can`t send?
Me too...
i.daniyal said:
1-u have network?(both sim cards)
2-can u call? 3-receiv call?(both sim cards)
4-sim1 or sim2 or both can`t send?
Click to expand...
Click to collapse
1. Both Sim card have network and data enable and bills are paid ..everything working fine.
2.i can make call on both sim
3. i can receive call on both Sim
4.Both Card cannot send SMS ... but working fine sending MMS.
Since the beginning, I have in mind that my issue came from a ''hidden settings'' from the phone that might not be set properly because SMS was working fine in the first 2-3 days of owning this device.
Both sim card work good when I put them on my Old Asus Zenfone 3 Zoom. I can send SMS from the Zenfone.
My device is Vivo Iqoo Neo 855 (Model: V1936A) Firmware version # PD1936C_A_1.5.39 (Monster UI / Funtouch OS 9)
wadywadywady said:
Me too...
Click to expand...
Click to collapse
You have the same issue ?
Whats is your Device ?
check your SMSC be sure that it is correct.if so than u should preform FACTORY RESET SETTING (without losing ur deta of course)
Finally I've called my carrier and they Reset my profil. That's fixed my issue for few days. Afterward, it's coma back so called my carrier a second time, reset my profil again and than I change SMS app by default and this issue never came back for 3 month.
So basicly, in my mind, the default sms app of this Vivo Iqoo messed up with my carrier profil.

Poco F2 Pro not sending sms (most of the time)

Hi there,
I've been searching the internet for someone with a similar problem but nothing helped me.
My phone : POCO F2 Pro 8GB version
What's happening?
The phone functions normally except for text messages. Most of the time they are just stuck on sending . I've had some success by clearing all data from Google Messages app , uninstalling updates and rebooting the phone but this is just a temporary fix (sometimes works for 20 minutes and then stops but most of the time it just doesn't help).
Things I tried:
- Changed the SIM card
- Put another SIM into the phone from a different carrier (worked but I only tried it for like 10 minutes)
- Tried a different messaging (Textra) , this worked for a limited time.
- Looked for anything off with the SMS Center Number but it's set correctly
What I noticed :
When logging into Mi Account, it tries to send a verification message but always fails . I logged out completely from the account but nothing.
I know it's not from the carrier since it worked fine with my old phone (S9+).
Could this be hardware related?
Thank you very much
Did you try to move SIM from Slot 1 to Slot 2, and then back? Redmi Note 5 had this issue for me, from time to time I had to change slots...
So far, on PocoF2 I don't have any problems with SMS.
NPU443 said:
Did you try to move SIM from Slot 1 to Slot 2, and then back? Redmi Note 5 had this issue for me, from time to time I had to change slots...
So far, on PocoF2 I don't have any problems with SMS.
Click to expand...
Click to collapse
Sorry forgot to mention that I tried that too. Only thing left is to fully wipe my device
unchiusm said:
Hi there,
What I noticed :
When logging into Mi Account, it tries to send a verification message but always fails . I logged out completely from the account but nothing.
I know it's not from the carrier since it worked fine with my old phone (S9+).
Click to expand...
Click to collapse
This might be a different topic altogether ... I have strictly this topic, I can not activate my SIM card with MiCloud services. To activate it, the SIM tries to send a SMS to a +44xxx number and my carrier does not have a commercial relationship with +44xxx network, so the SMS is restricted by my carrier and not sent. Other than that, my SMS sending/receiving works fine.
Update : look like my phone sends texts normally without any problems to specific numbers like my work phone
Hi. I have the same issue. The problem is existing only when the VOLTE service is enabled. Try to move on 3G only or just stop Volte under 4G and it will be ok. Unfortunately Xiaomi are using some specific technology for volte sms sending and the your network provider does not support it. The phone is trying to send SMS through SS7 instead of SIP protocol when VoLTE is enabled. I'm trying to find a hidden menu where I can eventually switch or choose a protocol but without success.
I have the same problem too. did you find the solution?
Disable the chat feature in the messages app. That worked for me.
unfortunately it does not help, only after turning off the volte and restarting the phone it starts sending
Dandito said:
Hi. I have the same issue. The problem is existing only when the VOLTE service is enabled. Try to move on 3G only or just stop Volte under 4G and it will be ok. Unfortunately Xiaomi are using some specific technology for volte sms sending and the your network provider does not support it. The phone is trying to send SMS through SS7 instead of SIP protocol when VoLTE is enabled. I'm trying to find a hidden menu where I can eventually switch or choose a protocol but without success.
Click to expand...
Click to collapse
Heyy man!!! Really appreciate your help for this fix!! I can send sms now if I turn off volte!! But that's too much to lose for just sending a text message... please update us if you find any permanent solution for this!! Respect+++++
Device: Poco X3 (indian)
Hi, i just upgraded my phone from vivo y19 to Xiaomi Poco x3 Pro. One thing i noticed about this phone is that, it works fine in almost every department except for one thing. The SMS messaging. I notied that whenever i send sms to some one, it takes too long to send and the result is they keep receiving my text multiple times. Sometimes 10x somtimes 12x, and its really annoying especially when i send sms to my higher ups at work. My network carrier has good connection, all apps are updated, even the firmware is up to date, but the problem still persists. I already tried using 3rd party sms app, hoping to fix the problem but its still the same. Already tried factory reset but the problem is still thesame..
anyone having the same issue? Im kinda frustrated lately because of this..
I have different issue on Poco M3. SMS works except that *some* incoming messages are eaten by MIUI and never arrive in inbox. Have disabled chat option and spam protection, tried with Textra too. Biggest problem on that issue: it is not reproducable, every time we try make some test it works. Have disabled VoLTE now, not sure it has any effect
aIecxs said:
I have different issue on Poco M3. SMS works except that *some* incoming messages are eaten by MIUI and never arrive in inbox. Have disabled chat option and spam protection, tried with Textra too. Biggest problem on that issue: it is not reproducable, every time we try make some test it works. Have disabled VoLTE now, not sure it has any effect
Click to expand...
Click to collapse
This is not the right place to post, the problem may be similar but the phone is different.
There is a thread for your phone here or here .
if you want help it is necessary to give basic information such as rom etc ...
And the first thing to do before tinkering is to reset the phone.
I don't think phone model matters as this is some issue with MIUI 11 and 12 (also on Poco F1 and M3)
aIecxs said:
I don't think phone model matters as this is some issue with MIUI 11 and 12 (also on Poco F1 and M3)
Click to expand...
Click to collapse
Poco f1 and M3 are on V12.0 poco f2 v12.5 and the last post for this problem dates from 2020.
Not the same firmware.

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