VoLTE with an unlocked g5 h360 on T-Mobile in US? - T-Mobile LG G5 Questions & Answers

Is there any way to get VoLTE on my phone? I bought it because it was supposed to have full compatibility, but I've been scrubbing over every option screen I can find and I don't see this option anywhere. Will the option become available if I root my phone? Does anyone else have this particular setup and have this particular problem? I'm going crazy trying to figure it out.

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Samsung S7 SM-G930K roaming greyed out

Hi all,
I am a newbie to this forum. I have got the SM-G930K from Hong Kong. It looks like the phone has the Korean Olleh Rom which I am expected. But I would like to have the Data Roaming turn on, however this option is greyed out and disabled. I would like to know if any of the expert has this issue? And how can I fix this? The reason I like this feature is because I am on Vodafone Australia they offer $5/per day roaming when I am overseas (in some countries).
Do I need to root my phone or is that something to do with the SIM card?
Thank you very much in advance!
Still nobody can help? I just found out another issue. I couldn't merge call or have a conference call anymore. Can anyone point me to a right direction?
Thanks~!

Enable WIFI Calling?

I can't seem to find the wifi calling feature in my settings, has anyone had any luck with this yet? I activated my Verizon variant yesterday on Verizon, according to the tech helping me with activation it should work on the phone and showed enabled on the account after activation but I cannot find the setting for VoLTE or WIFI calling.
Unfortunately, I don't think it's going to work. You should check the older U11 forums to see if anyone was able to get those features working on Verizon. I've chatted with HTC, and they flat out told me those features would not work on AT&T no matter what. Some carriers just don't allow every feature to be available on unlocked phones.
holz75 said:
Unfortunately, I don't think it's going to work. You should check the older U11 forums to see if anyone was able to get those features working on Verizon. I've chatted with HTC, and they flat out told me those features would not work on AT&T no matter what. Some carriers just don't allow every feature to be available on unlocked phones.
Click to expand...
Click to collapse
Im on T-Mobile so I know not a direct comparison, but I couldn't find my VOLTE or WIFI calling features right away. They are under settings / call / very bottom. To holz75's point, it may not be workable with Verizon.
evilevn said:
I can't seem to find the wifi calling feature in my settings, has anyone had any luck with this yet? I activated my Verizon variant yesterday on Verizon, according to the tech helping me with activation it should work on the phone and showed enabled on the account after activation but I cannot find the setting for VoLTE or WIFI calling.
Click to expand...
Click to collapse
hi mate I been able to make wifi and volte working on my htc u12+ maybe this help you
check my thread https://forum.xda-developers.com/u12-plus/how-to/wi-fi-calling-volte-t3867267

Custom roms on SM-G930W8?

I will start off by saying I am not experienced when it comes to custom roms. I currently have an G930P running stock, but want to switch to a custom rom for better privacy. I did some research and was disappointed to find out that I can't do that with the G930P, so I ordered a "renewed" G930F from Amazon. It arrived today, but instead of the model I ordered, it appears that I received a G930W8. I know this is still an Exynos model, but I want to double check to make sure there aren't any issues I need to be aware of before trying anything with this model. I really don't want to brick a $200 phone. I'm leaning towards Havoc OS for my rom if that makes any difference.
Another question I have is whether this phone will work on T Mobile/Mint as my plan is to switch to them from Boost because I found out I can get a lot more for my money that way. I haven't been able to find as much information for this model as I did for the 930F.
Thank you in advance for any help.
Sent from my SM-G930P using Tapatalk
ekjf said:
I will start off by saying I am not experienced when it comes to custom roms. I currently have an G930P running stock, but want to switch to a custom rom for better privacy. I did some research and was disappointed to find out that I can't do that with the G930P, so I ordered a "renewed" G930F from Amazon. It arrived today, but instead of the model I ordered, it appears that I received a G930W8. I know this is still an Exynos model, but I want to double check to make sure there aren't any issues I need to be aware of before trying anything with this model. I really don't want to brick a $200 phone. I'm leaning towards Havoc OS for my rom if that makes any difference.
Another question I have is whether this phone will work on T Mobile/Mint as my plan is to switch to them from Boost because I found out I can get a lot more for my money that way. I haven't been able to find as much information for this model as I did for the 930F.
Thank you in advance for any help.
Click to expand...
Click to collapse
So the G930W is customisable and anything you can do with an G930F you can do with G930W. The only thing you need to check BEFORE you do anything is to check network band compatibility. Look at the "Network" specs for both phones side by side and make sure the bands you need for TMobile are listed.
Also there is obviously a scam with these phones always being described as G930F but turning up as something else. It's true exynos models are easier to modify but you still need network compatibility as I've mentioned.
cooltt said:
So the G930W is customisable and anything you can do with an G930F you can do with G930W. The only thing you need to check BEFORE you do anything is to check network band compatibility. Look at the "Network" specs for both phones side by side and make sure the bands you need for TMobile are listed.
Also there is obviously a scam with these phones always being described as G930F but turning up as something else. It's true exynos models are easier to modify but you still need network compatibility as I've mentioned.
Click to expand...
Click to collapse
I checked compatibility with Mint/TMobile and it said 100% for 2g and 3g, but only 60% for 4g. Went ahead and popped in the sim card that just came in the mail and followed the instructions for activation, all except for one step which said to turn on mobile data, which I couldn't find in the settings.*This did not get me connected, so I looked around more in the phone's settings and found "Network operators" under the "Mobile networks" page and hit "Search networks." This pulled up 8 different options, all called "Mint." I tried "select automatically" but I got a message saying I would have to manually select the network. So I started going down the list, trying each one. Some of them would not connect, but a few did and would show several bars of signal. But when I would try sending a text or making a call, I would get an error.
I should probably also mention that in addition to frequencycheck.com, I also checked the phone's compatibility via Mint's own website which asked for the phone's IMEI and it showed as compatible, but also said this wasn't a guarantee that it would actually work.
Sent from my SM-G930P using Tapatalk
Hi there @ekjf, I was wondering if you tried installing a custom ROM on your G930W8? And did it work?
Thanks!

Question Can't remove old Carrier's information on Global Unlocked phone

Hi all,
I have been stay up two days to looking for my solutions and would you guys at least let me know if this is impossible or possible?
1. Bought Global Unlocked AT&T phone from my friend. When he sold it to me, I made sure it is unlocked and move to any carriers.
2. I check IMEI numbers and everything from Verizon (I called them) they confirmed this phone is compatible in their netowrk and will work.
3. I switch my iphone 11 max pro sim card (verison) and put it to Samsung Z flip 3 5g.
4. Everything works find but, I saw AT&T logo when I start the phone. I also some of AT&T setting's everywhere. I did factory format and showing the same thing.
5. I called verzion and they said, because I use 4g sim to 5g phone and asked me to visit their direct retailer to get free 5g sim card and I did.
6. HOWEVER, after change even sim, it shows still AT&T logo and AT&T related menu in the settings and everywhere. Also, I did not even have wifi calling feaatures.
6. After that I have been search and study two days but, still couldnt' figure out what's going on. What I found is I need ask my current carrier to push OTA. (that's the one of other people suggested and I did chat with verizon and they said, they will get back to me after senior engineer to check if they can do it.
7. They also make sure my phone is registered their networks and works fine.
It is really bothering me to see some of AT&T settings still turn on and also shwoing in this phone.
Probably this phone is global unlocked phones provided from AT&T from the beginning.
While i am searching and reading the articles, lots of people told me to gave up because i am even on Verizon, they said I have to depends on AT&T's OTA updates and etc....
it is my fault to bought it from my friend even tho I belived that because it worked, I thoguht that everyhthing would be fine......
What should I have to do? Just stay with it and sell it when z flip 4 is come out? Do I really didn't have any change to correct this issue?
I was fan of iphone and i swiched to android first in my life and everything went wrong. I want to fix and stay on Samsung. Would you guys can at least let me know there's no way or there's way to correct this so that at least I can ignore everthing and stop trying to find answer all day wrong........
Thank you and sorry for long question... you guys are my last hope.
Thank you in advance.
Respectfully,

Unlocked or not?

I got a Metro by T-Mobile phone unlocked on eBay and while the phone no longer rejects MVNO sims, it won't connect to any network either. It still connects when I put the Metro sim back in but it won't connect with sims from Lyca, Tello or Hello Mobile, all T-Mobile MVNOs. The phone is a TCL 30 XE 5G (T767W) and I bought two of them new and they both have the same problem. I'm new to the T-Mobile network and I don't know if I'm missing something. I've never had this kind of trouble on Verizon or AT&T. Has anyone else run into a problem like this? I appreciate any help anyone can offer.
Thanks!
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
xXx yYy said:
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
Click to expand...
Click to collapse
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
WhatsWrongWithThisPhone said:
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
Click to expand...
Click to collapse
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Droidriven said:
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Click to expand...
Click to collapse
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
WhatsWrongWithThisPhone said:
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
Click to expand...
Click to collapse
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Droidriven said:
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Click to expand...
Click to collapse
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
WhatsWrongWithThisPhone said:
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
Click to expand...
Click to collapse
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Droidriven said:
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Click to expand...
Click to collapse
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
WhatsWrongWithThisPhone said:
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
Click to expand...
Click to collapse
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Droidriven said:
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Click to expand...
Click to collapse
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
WhatsWrongWithThisPhone said:
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
Click to expand...
Click to collapse
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Droidriven said:
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Click to expand...
Click to collapse
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
WhatsWrongWithThisPhone said:
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
Click to expand...
Click to collapse
There are couple of different kinds of "unlocked"
There is SIM/carrier unlock and there is bootloader unlock. They two completely different things and have nothing to do with each other.
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Droidriven said:
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Click to expand...
Click to collapse
I don't know how to do that.
WhatsWrongWithThisPhone said:
I don't know how to do that.
Click to expand...
Click to collapse
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Droidriven said:
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Click to expand...
Click to collapse
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
WhatsWrongWithThisPhone said:
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
Click to expand...
Click to collapse
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Droidriven said:
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Click to expand...
Click to collapse
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
WhatsWrongWithThisPhone said:
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
Click to expand...
Click to collapse
You've already used methods to check if it is unlocked. Obviously, the service you paid for didn't work, you can't get your money back for that, those services don't come with any guarantee. As I said, you can take another chance and try another 3rd party service that also is not guaranteed or you can wait and do it the official way. I'm betting the unlock service is a waste of time and money and you'll have to wait and do it the right way. That is the cost of blindly taking a shortcut.

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