Hello,
I set up my gear s3 classic. Set up my Samsung pay on my axon 7 everything works up until the point I tried to pay with my watch. Selected my credit card and placed my watch near the magnetic reader and it didn't work for me. Tried it at Costco, target and teavana. Confused at why this isn't working. The instructions look so simple. Could anyone tell me what I am doing wrong?
You need to put it right where the card reader is located. I have noticed that it doesn't seem to work as well as the phone's MST does but it does work. Some readers don't work where I live either, Lowe's for example, but the majority of other places works just fine.
Does it happen instantly or it takes a few seconds for the terminal to register?
Works pretty much 99.9% of the time... you get better with practice...been using it on the S7 Edge for months
It can take a few seconds, and that's probably why they have it broadcast for 30 seconds as opposed to the phone only doing it for 15. I hold mine as close to the reader as possible and wait until the card reader responds.
Just tried it again and it didn't work getting frustrated as it should be easy from the videos
Once you put it into pay mode hold it right next to the swipe slot on most swipe pads, some pads actually have a touch spot. You should feel your watch vibrating and you can usually hear a beep from the pad when it recognizes the watch. When I use my debit card loaded on Samsung Pay, I sometimes get cued to put in my PIN and other times it just processes.
I have been in my local grocery store. It worked at the Starbucks inside the store, it worked at the self checkout, it did not work at the regular lane with a cashier. So, it is not always going to work in every store, or even at every type of checkout area.
Also sometimes the Samsung Pay app recognizes that I used Samsung Pay and it shows in my history. Sometimes Samsung Pay works, but I get no indication in my history that it worked. I have had about a 90% success rate with it working at different retailers.
keep trying with no luck my watch keeps counting down but no payment is made, could i have a faulty unit? or maybe i am not doing it right. should i be moving the watch by the terminal like i am swiping it? I did pay using nfc today which was pretty cool.
still no luck. timer counts down with no payment. feel like an idiot standing there.
How many places have you attempted to pay via MST? My go-to is MST since most card readers don't have NFC where I live. I know that when I start Samsung Pay that if I put it up to my ear I can hear it making noise internally. Try starting the app and telling it to pay and put it up to your ear to see if it makes noise, if it does then I would attempt the MST payment elsewhere.
Just tried it and I just hear the watch vibrating.
Attempt it at a different place and see if it happens to work. I have about 3 places locally to where I live that it doesn't work at all, and the rest work flawlessly. Also, try holding the watch face directly towards the middle of the swiper. Some places like gas pumps don't actually look for a card at all times and require a physical card inserted for it to start looking for the magnetic data. Could be possible in your situation.
I have an S3 classic - it worked when I first bought the watch - then for some odd reason, it stopped working. I can prove this because my wife's S3 Frontier works flawlessly RIGHT AFTER my 30 seconds of standing there with my S3 classic against the card reader stripe no matter far or near, up or down, it fails and I look like a complete idiot' but her s3 frontier just works instantly.
BUT if i got to a place that supports NFC payment, i can use the Gear S3 classic instantly and it works flawlessly - just the MST doesn't work.
Ultimate Question:
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Background:
I've had Samsung Pay on my Gear S2 watch since it has been available, and it works better than I expected it to. It is obviously limited to NFC payment terminals, as the S2 has no Magnetic Secure Transmission device.
Enter the Gear S3, now with MST payment technology.
Linked it to my phone with zero issues entered my credit-card information, and was validated on Samsung Pay in less than ten minutes on the Gear S3.
At this point, my Gear S2 and the new Gear S3 are both enabled as payment devices using the same credit-card.
Take off the S3, put on the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S2 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
WTF? I go ahead and re-add the S2, call the bank, yadda yadda, and the S2 is back with my Visa enabled on it.
Yep. Now pick up the S3, and put down the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S3 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
100% reproducible.
I did this back-and-forth with the bank about 10 times last night, before someone there transferred me to the manager who asked if I could maybe spread out my token-requests over a few days.
Meanwhile my wife's S2 with Samsung Pay and the same card account is not affected by this at all - it seems that you're only allowed one Gear S watch at a time in which to have your Samsung Pay information stored, if they share a common phone. Authorize one, and as soon as you switch to the other it will de-authorize the card on that device. The bank assures me they are not doing this on their end.
My ultimate solution at this time is to have done a light-reset on my S2, powered it down, and put it on the charger until this can get straightened out. After doing that, I could get my card re-authorized on the S3 and it has been showing active for several hours now
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
I have a similar experience. Switch watch on the Gear manager app and all the Samsung Pay credit cards are deleted.
It appears that credit cards can be authorised on both phone and watch but not on two watches at the same time.
Thanks for confirming. I'd hoped this was just a configuration issue on my end.
Considering one of the stand-out features of the watch(es) is the Samsung Pay functionality, I'd say this sort of renders useless that cool auto-switch capability in the Gear Manager.
I had spent over an hour on the phone with Samsung Pay support, describing the problem, and was told I'd be getting a confirmation email with a case-number for the support issue. Several days later - with the email noticibly absent from my inbox - I called again to inquire.
No solution, no case-number, no notes on my account. No record I'd ever even called.
Nice.
Samsung Pay for Gear only supports 1 watch at a time
I had a similar issue, but I am using both S3 models. I was finally able to get someone at Samsung Pay support that new about the issue. He explained that the Samsung Pay Gear app registers as it's in device for mobile payments. That device can only have one watch associated with it. So as you register and use your second watch, the first watch is deregistered.
There was a workaround available in my case. Since I have a second Galaxy phone and my S3 Frontier is the at&t model with it's own connectivity. I was able to register my classic with my normal phone and my Frontier with my other phone. The frontier doesn't need the phone to be connected when I use it for transactions, since it has it's own connectivity. It's a bad workaround, but it has worked for the last month.
With MST transactions being a big selling point of the Gear S3, I count this as a complete fail on Samsung's part. I wanted both S3 for their different styles, but I am now looking at offloading one because the user experience is not seamless between the two.
I think Samsung never considered someone would have more than one watch each with Samsung Pay on it.
Sent from my SM-N930T using Tapatalk
beauzeaux said:
There was a workaround available in my case. Since I have a second Galaxy phone and my S3 Frontier is the at&t model with it's own connectivity. I was able to register my classic with my normal phone and my Frontier with my other phone. The frontier doesn't need the phone to be connected when I use it for transactions, since it has it's own connectivity. It's a bad workaround, but it has worked for the last month.
Click to expand...
Click to collapse
Doing a Samsung Pay transaction doesn't require connectivity. MST and NFC are hardware technologies. So both versions of the Frontier and the Classic models are S Pay capable.
Being able to pair a watch with 2 different phones is problematic. That would be the case with any Tizen or AW watch because it is a slave and master relationship. Which phones' contacts to use, which Facebook/Twitter account, which email, which messaging, etc. The solution is for watches to become independent- with standalone apps that pull directly from the servers (rather than going thru a phone). That is, essentially become a 1" smartphone.
Silly me, thinking that the new Gear manager's auto-switch capability would include preserving the Samsung Pay card registration on both watches.
It does not.
As a matter of fact, it disables the cards on both watches and will require you to re-authorize the cards on which ever watch you decide to use.
Yes, you're right. You can only activate credit card with one watch, not both. I've tested this very thoroughly and there's no way around this lim fact. What I've done is disable all connectivity on one watch and loaded the other one. I wear this one during the day and the other one at night. Best workaround I've found. Or you can add a second card on your second watch.
Sent from my MHA-L29 using Tapatalk
Samsung Pay doesn't work with two gear watches
I have two gear S3 watches, I can pair both to my S8 plus. The problem is setting up Samsung pay to use and work with two different Gear watches on the same phone, and use the same debit card. 1) both watches are to use the same debit cards. 2) One watch ("A") is active and linked to the phone. 3) setup the debit card on the phone for watch "A" using Samsung pay--all is fine to this point. On the watch SP works fine.
Now the problem: Turn off watch "A" and turn on watch "B", link "B" to the phone, proceed to setup SP. The first thing that happens is the previous working debit card is deleted and I,m prompted to re-setup the same debit card that was deleted. Now it's working for phone"B" just fine. Samsung Pay (SP) no longer works on phone "A" and will need to be setup again. Samsung Pay can't work with two gear S3 watches on the same phone. SP can only have one setup per phone, and each time you turn on a 2nd gear S3 watch, the exsisting SP setup is deleted. Why would anyone have a 2nd Gear S3 watch which will not be able to function correctly.
How does one setup two Gear S3 watches to work with Samsung Pay on the same phone? This is a MAJOR PROBLEM and needs to be addressed.
---------- Post added at 01:27 AM ---------- Previous post was at 01:07 AM ----------
The only way I could get Samsung pay to work on two watches was to first link watch "A" to the phone. Setup Samsung Pay (SP) on watch "A", adding two debit cards. Then turn off "Bluetooth" on the watch, so the watch does not link with the phone anymore. You might ask why have the 2nd watch at all if it's not linked to the phone, and that is the 64 dollar question I keep asking myself.
Turn off watch "A". Turn on watch "B",proceed to setup SP in the normal way (at this point all the debit cards used for watch "A" will have be deleted). Re-install the debit cards again (this madness---nuts). Now Samsung pay will work on both watches, but one watch no longer links to the phone--no incoming calls, no text messages, no email, but you have SP working.
Samsung are you listening...... This needs to get corrected....
jag5001 said:
Yes, you're right. You can only activate credit card with one watch, not both. I've tested this very thoroughly and there's no way around this lim fact. What I've done is disable all connectivity on one watch and loaded the other one. I wear this one during the day and the other one at night. Best workaround I've found. Or you can add a second card on your second watch.
Click to expand...
Click to collapse
If the problem is the same card can't be used on two different watches, the simplest solution is to have your bank issue a second card linked to the same account (ie. upload your spouse's card)
Hopeful that Samsung sends an update to allow this.
afblangley said:
If the problem is the same card can't be used on two different watches, the simplest solution is to have your bank issue a second card linked to the same account (ie. upload your spouse's card)
Click to expand...
Click to collapse
I've tried using my wife's card. It does not work, the same results only one Samsung account, per watch at the same time.
Same issue with me, S8 with both S3 Classic and Frontier. Its not that you can't have the same card on both watches, you can't have any cards active on both watches. Whatever cards registered on one watch are immediately deleted as soon as the phone connects to the other watch.
I also tried contacting Samsung Pay support on twitter. After a long back-and-forth they simply tell me to contact samsung support instead. Seems they are not aware of this issue. They told me they do not have two S3's on hand to try and replicate this problem.
I end up not using samsung pay at all as the hassle of adding even a single card every time I switch watches is too much hassle. This is a major bummer...
Just purchased my second S3 so I can have a nice watch for off duty and a beat up one for on duty use. I'm having the same problem. Researched and found this thread for info. At least now I can stop trying to get sp to work on both watches. Thanks for the info here. Major bummer for sp..
afh3 said:
Ultimate Question:
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Background:
I've had Samsung Pay on my Gear S2 watch since it has been available, and it works better than I expected it to. It is obviously limited to NFC payment terminals, as the S2 has no Magnetic Secure Transmission device.
Enter the Gear S3, now with MST payment technology.
Linked it to my phone with zero issues entered my credit-card information, and was validated on Samsung Pay in less than ten minutes on the Gear S3.
At this point, my Gear S2 and the new Gear S3 are both enabled as payment devices using the same credit-card.
Take off the S3, put on the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S2 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
WTF? I go ahead and re-add the S2, call the bank, yadda yadda, and the S2 is back with my Visa enabled on it.
Yep. Now pick up the S3, and put down the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S3 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
100% reproducible.
I did this back-and-forth with the bank about 10 times last night, before someone there transferred me to the manager who asked if I could maybe spread out my token-requests over a few days.
Meanwhile my wife's S2 with Samsung Pay and the same card account is not affected by this at all - it seems that you're only allowed one Gear S watch at a time in which to have your Samsung Pay information stored, if they share a common phone. Authorize one, and as soon as you switch to the other it will de-authorize the card on that device. The bank assures me they are not doing this on their end.
My ultimate solution at this time is to have done a light-reset on my S2, powered it down, and put it on the charger until this can get straightened out. After doing that, I could get my card re-authorized on the S3 and it has been showing active for several hours now
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Click to expand...
Click to collapse
I have the S3 Classic and want to purchase the S3 Frontier, so I was wondering the same and this is the response I received from Samsung support...
"Thank you for contacting us. We appreciate the opportunity to assist you.
I understand from your inquiry you want to use Samsung Pay on both your watches.
Kindly know that Samsung Pay can work on multiple devices independently, it does not deactivate or impact in other way the other Gear, as long as your bank allows you to have multiple cards issued for the same account.
Whenever you register a card in Samsung Pay, the bank issues a virtual card tied to your account. And it does that for each registration of Samsung Pay, even if it is the same account.
This is perfectly fine, that is how the application works, as long as the bank allows multiple registrations for the same bank account."
Please post if you were able to get both working, because I would love to purchase the S3 Frontier also.
Good luck.
I suppose as long as the card numbers are different on each device, then it could work as they state.
I can tell you what does not work - registering the same card (number) on more than one watch, and having those watches paired to the same phone.
I have a classic and a frontier and they both used to work with Samsung pay registered to the same phone, however since the latest gear updates they no longer work, can only have one tied to the account... I have a new issue as well, the Classic will no longer backup to the cloud... I've been in touch with support and they're basically useless to this point... Samsung has their head in their asses...
Just got the Galaxy Sport and already have the Galaxy Watch, now I use the GW mostly, but wanted to use the sport for when out and about training/riding/with kids, so want the Samsun Pay working on that too, but nope, doesn't matter if you use different cards (from different banks no less), as soon as Pay is setup on one watch it wipes the Pay setup from the other. No matter what.
Right pain in the bum!
the_ape said:
Just got the Galaxy Sport and already have the Galaxy Watch, now I use the GW mostly, but wanted to use the sport for when out and about training/riding/with kids, so want the Samsun Pay working on that too, but nope, doesn't matter if you use different cards (from different banks no less), as soon as Pay is setup on one watch it wipes the Pay setup from the other. No matter what.
Right pain in the bum!
Click to expand...
Click to collapse
Any new updates on this issue?
SiNJiN76 said:
Hopeful that Samsung sends an update to allow this.
Click to expand...
Click to collapse
Good luck with that, I'm still dealing with my Classic stuck in a Terms & Conditions loop going on a year, watch will NOT backup or restore properly to my account. My Frontier works perfectly but my Classic is fubared. This seems to all be tied with 1 watch per account if you ask me... How do I suspect this? It all happened when they switched to 1 watch for Samsung Pay per account.
Anyone have concrete evidence of the Gear S2 or Gear S2 Classic being charged by the new Galaxy S10? Key point being "concrete evidence" that means you have witnessed it or have a link to an online resource showing they did it. Please don't respond with wishes or theories.
I don't think it will work. Like I cannot charge my Gear S2 Classic on the wireless charging pad of my Note 8. The wireless charging of Gear S2 seems to be a different system/protocol as with the phones, so guess you will not get any positive proof...
I have tried my s2 classic on the back of my s10.
I does show as charging for a few seconds, then stops, and the phone defaults back to charging off.
I tried with my Gear S2 but the strap is not flexible enough to lay it flat on the phone. However, I was able to charge my iPhone X with my S10+.
I tried it as well and it does not work. Samsung screwed the S2 owners when it came to charging. There are no chargers that work with an S2 that don't have that stupid bulky form factor of the stock charger.
I have the same exact issue. It must be a different standard (not Qi). Charges for a few seconds then stops. The watch then displays a "Hello" message. Bummer, especially since my S2 battery must be getting weak. It rarely lasts a whole day now when it used to go at least a day and a half easily.
Don't work. I have a gear S2 and S10 and I am very dissapointed because I only would use the S10 charge with the clock. Clearly is a strategy of Samsung to force to buy a newer clock (S3 and up)
cyko said:
Anyone have concrete evidence of the Gear S2 or Gear S2 Classic being charged by the new Galaxy S10? Key point being "concrete evidence" that means you have witnessed it or have a link to an online resource showing they did it. Please don't respond with wishes or theories.
Click to expand...
Click to collapse
here have a look at this https://youtu.be/4LmuA3q16dQ I thought my phone had problems...
bekasulaberidze said:
here have a look at this https://youtu.be/4LmuA3q16dQ I thought my phone had problems...
Click to expand...
Click to collapse
Your phone does not have problems. The video clearly shows that wireless power share does not work with the Gear S2. The Gear S2 does not work with any wireless charger other than the Samsung unit, or direct knockoffs of the Samsung unit.
cyko said:
Your phone does not have problems. The video clearly shows that wireless power share does not work with the Gear S2. The Gear S2 does not work with any wireless charger other than the Samsung unit, or direct knockoffs of the Samsung unit.
Click to expand...
Click to collapse
Thank you my man !
Here, take a look. I did a video on compatible devices.
https://youtu.be/SsaY4XAsL8s