So I have been struggling with this since opening day!
When the watch is connected to my 6P (and my Nexus 6 before that - which was not Marshmallow) I can answer and make calls from the phone, but the audio and mic always default to the watch. This is super annoying. Verizon sent me a new watch which does the same. Samsung says it's a Marshmallow problem. Google says its a Huawei problem. And they send me back to Verizon.
So, what I have resorted to is waiting for the call to connect and then on the phone override the BT audio to handset prior to talking. What a hassle!
If you override the BT audio on the phone's BT setting for the S2, then you are no longer given the option to take the call on the S2 (of course).
Anyone have a similar experience? What to do next?
I have the same exact problem with the S2 3G paired with the Nexus 6P. I unchecked phone audio in the phones bluetooth settings but as you said, it disables the option to use the S2 as a phone. Hope there is a solution soon.
Seems to not be fully compatible with marshmallow yes
I have this issue as well. Also when I make a call with my phone (Nexus 6) the call is always completed on the watch via Bluetooth connection. I have to switch back to the phone on the watch during the call.....
Sent from my Nexus 6 using XDA Free mobile app
Update - Sammy Boo
Spoke with Samsung again. I thought the Gear Manager update yesterday would fix this - no deal!
Samsung is now claiming this is a software upgrade with the Gear S2 and is intentionally programmed functionality! Really?
I requested an escalation to their development team as a software enhancement to revert to prior functionality - they assured me that would happen, and they'll send me a notification from their team; problem is, they did not take any of my contact info!
I'm having an issue with CM13 on a Note 4 with a Gear S2. I changed the build.prop from Samsung to HTC to allow the Gear app to function (it doesn't like CM on Samsung phones) and all seemed well. When I try to click send to take a call, nothing happens. When I receive a call I only have the option to reject it from my watch. My watch is not activated, I don't need 2 numbers.
After spending hours on the phone with Verizon and Samsung I flashed a TW based rom and calls instantly worked. I'm pretty happy with my CM rom and I'd like to find a way to get it to work with that rom.
Did this ever get resolved?
I had Samsung Gear S2 with my Note 7 and life was awesome! Then tragedy struck and my life with a good phone is put on hold for at least 6 months, until the S8 series releases in Feb?/March?/April? of 2017. Until then, I decided to limp along with a somewhat cheaper Nexus 6P. The problem is, it throws all my incoming calls over to my Gear S2 instead of picking up on the phone handset. I then have to choose the drop down option to use my handset instead. This is NOT the intended operation. If I wanted to answer the call on my watch, I would answer it on my watch. I don't want to answer on my phone and then have my watch pick up. There is no way that I have found to correct this. This is terrible functionality for an otherwise very promising piece of technology (the watch, no the phone).
I have the same issue on 6p on ATT. What I normally do is like said above is uncheck the Bluetooth handset under Bluetooth settings. Then just turn call forwarding on..Therefore when I want to take calls on the watch I just wait about an extra 10secs. Or of course answer on the phone.
BTW when i had a samsung S6 this was not an issue...
Hello All,
I recently purchased a Samsung Gear 2 running Tizen R380XXU0BOA2 and am using a Samsung Galaxy Note 3 running Android 5.0 and running Gear Manager version 2.2.03.16033141N with Gear Plug In version 2.2.03.16033141N
A full charge of the phone can last 2- 2.5 days with medium use and not connected to the phone. A full charge of the watch can easily last 3-4 day when not connected to the phone.
However, when I connect the watch to the phone using BT, I can only get 8 hours or so from either device. Both end up with less than 5% battery life after both sitting there overnight and not being used, but connected via BT
From what I been reading in the forums, this is not the norm.
Does anyone have any idea what I can do to remedy this?
Or is there another program out there like Gear Manager that may connect differently to BT and the Gear 2?
Thanks,
Also....FYI, neither phone nor the watch is rooted.
Well, I found out that Gear Manager version 2.0.14042803 is much easier on my phone and gear 2.... Only issue appears to be that if I go out of range, I get the message BT is disconnected. And when I get back in range the phone does not connect automatically.
I simply set the Gear Manager app not too look for updates, and when it advised me there is an update I am able to cancel it and it stays at the same version.
Ultimate Question:
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Background:
I've had Samsung Pay on my Gear S2 watch since it has been available, and it works better than I expected it to. It is obviously limited to NFC payment terminals, as the S2 has no Magnetic Secure Transmission device.
Enter the Gear S3, now with MST payment technology.
Linked it to my phone with zero issues entered my credit-card information, and was validated on Samsung Pay in less than ten minutes on the Gear S3.
At this point, my Gear S2 and the new Gear S3 are both enabled as payment devices using the same credit-card.
Take off the S3, put on the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S2 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
WTF? I go ahead and re-add the S2, call the bank, yadda yadda, and the S2 is back with my Visa enabled on it.
Yep. Now pick up the S3, and put down the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S3 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
100% reproducible.
I did this back-and-forth with the bank about 10 times last night, before someone there transferred me to the manager who asked if I could maybe spread out my token-requests over a few days.
Meanwhile my wife's S2 with Samsung Pay and the same card account is not affected by this at all - it seems that you're only allowed one Gear S watch at a time in which to have your Samsung Pay information stored, if they share a common phone. Authorize one, and as soon as you switch to the other it will de-authorize the card on that device. The bank assures me they are not doing this on their end.
My ultimate solution at this time is to have done a light-reset on my S2, powered it down, and put it on the charger until this can get straightened out. After doing that, I could get my card re-authorized on the S3 and it has been showing active for several hours now
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
I have a similar experience. Switch watch on the Gear manager app and all the Samsung Pay credit cards are deleted.
It appears that credit cards can be authorised on both phone and watch but not on two watches at the same time.
Thanks for confirming. I'd hoped this was just a configuration issue on my end.
Considering one of the stand-out features of the watch(es) is the Samsung Pay functionality, I'd say this sort of renders useless that cool auto-switch capability in the Gear Manager.
I had spent over an hour on the phone with Samsung Pay support, describing the problem, and was told I'd be getting a confirmation email with a case-number for the support issue. Several days later - with the email noticibly absent from my inbox - I called again to inquire.
No solution, no case-number, no notes on my account. No record I'd ever even called.
Nice.
Samsung Pay for Gear only supports 1 watch at a time
I had a similar issue, but I am using both S3 models. I was finally able to get someone at Samsung Pay support that new about the issue. He explained that the Samsung Pay Gear app registers as it's in device for mobile payments. That device can only have one watch associated with it. So as you register and use your second watch, the first watch is deregistered.
There was a workaround available in my case. Since I have a second Galaxy phone and my S3 Frontier is the at&t model with it's own connectivity. I was able to register my classic with my normal phone and my Frontier with my other phone. The frontier doesn't need the phone to be connected when I use it for transactions, since it has it's own connectivity. It's a bad workaround, but it has worked for the last month.
With MST transactions being a big selling point of the Gear S3, I count this as a complete fail on Samsung's part. I wanted both S3 for their different styles, but I am now looking at offloading one because the user experience is not seamless between the two.
I think Samsung never considered someone would have more than one watch each with Samsung Pay on it.
Sent from my SM-N930T using Tapatalk
beauzeaux said:
There was a workaround available in my case. Since I have a second Galaxy phone and my S3 Frontier is the at&t model with it's own connectivity. I was able to register my classic with my normal phone and my Frontier with my other phone. The frontier doesn't need the phone to be connected when I use it for transactions, since it has it's own connectivity. It's a bad workaround, but it has worked for the last month.
Click to expand...
Click to collapse
Doing a Samsung Pay transaction doesn't require connectivity. MST and NFC are hardware technologies. So both versions of the Frontier and the Classic models are S Pay capable.
Being able to pair a watch with 2 different phones is problematic. That would be the case with any Tizen or AW watch because it is a slave and master relationship. Which phones' contacts to use, which Facebook/Twitter account, which email, which messaging, etc. The solution is for watches to become independent- with standalone apps that pull directly from the servers (rather than going thru a phone). That is, essentially become a 1" smartphone.
Silly me, thinking that the new Gear manager's auto-switch capability would include preserving the Samsung Pay card registration on both watches.
It does not.
As a matter of fact, it disables the cards on both watches and will require you to re-authorize the cards on which ever watch you decide to use.
Yes, you're right. You can only activate credit card with one watch, not both. I've tested this very thoroughly and there's no way around this lim fact. What I've done is disable all connectivity on one watch and loaded the other one. I wear this one during the day and the other one at night. Best workaround I've found. Or you can add a second card on your second watch.
Sent from my MHA-L29 using Tapatalk
Samsung Pay doesn't work with two gear watches
I have two gear S3 watches, I can pair both to my S8 plus. The problem is setting up Samsung pay to use and work with two different Gear watches on the same phone, and use the same debit card. 1) both watches are to use the same debit cards. 2) One watch ("A") is active and linked to the phone. 3) setup the debit card on the phone for watch "A" using Samsung pay--all is fine to this point. On the watch SP works fine.
Now the problem: Turn off watch "A" and turn on watch "B", link "B" to the phone, proceed to setup SP. The first thing that happens is the previous working debit card is deleted and I,m prompted to re-setup the same debit card that was deleted. Now it's working for phone"B" just fine. Samsung Pay (SP) no longer works on phone "A" and will need to be setup again. Samsung Pay can't work with two gear S3 watches on the same phone. SP can only have one setup per phone, and each time you turn on a 2nd gear S3 watch, the exsisting SP setup is deleted. Why would anyone have a 2nd Gear S3 watch which will not be able to function correctly.
How does one setup two Gear S3 watches to work with Samsung Pay on the same phone? This is a MAJOR PROBLEM and needs to be addressed.
---------- Post added at 01:27 AM ---------- Previous post was at 01:07 AM ----------
The only way I could get Samsung pay to work on two watches was to first link watch "A" to the phone. Setup Samsung Pay (SP) on watch "A", adding two debit cards. Then turn off "Bluetooth" on the watch, so the watch does not link with the phone anymore. You might ask why have the 2nd watch at all if it's not linked to the phone, and that is the 64 dollar question I keep asking myself.
Turn off watch "A". Turn on watch "B",proceed to setup SP in the normal way (at this point all the debit cards used for watch "A" will have be deleted). Re-install the debit cards again (this madness---nuts). Now Samsung pay will work on both watches, but one watch no longer links to the phone--no incoming calls, no text messages, no email, but you have SP working.
Samsung are you listening...... This needs to get corrected....
jag5001 said:
Yes, you're right. You can only activate credit card with one watch, not both. I've tested this very thoroughly and there's no way around this lim fact. What I've done is disable all connectivity on one watch and loaded the other one. I wear this one during the day and the other one at night. Best workaround I've found. Or you can add a second card on your second watch.
Click to expand...
Click to collapse
If the problem is the same card can't be used on two different watches, the simplest solution is to have your bank issue a second card linked to the same account (ie. upload your spouse's card)
Hopeful that Samsung sends an update to allow this.
afblangley said:
If the problem is the same card can't be used on two different watches, the simplest solution is to have your bank issue a second card linked to the same account (ie. upload your spouse's card)
Click to expand...
Click to collapse
I've tried using my wife's card. It does not work, the same results only one Samsung account, per watch at the same time.
Same issue with me, S8 with both S3 Classic and Frontier. Its not that you can't have the same card on both watches, you can't have any cards active on both watches. Whatever cards registered on one watch are immediately deleted as soon as the phone connects to the other watch.
I also tried contacting Samsung Pay support on twitter. After a long back-and-forth they simply tell me to contact samsung support instead. Seems they are not aware of this issue. They told me they do not have two S3's on hand to try and replicate this problem.
I end up not using samsung pay at all as the hassle of adding even a single card every time I switch watches is too much hassle. This is a major bummer...
Just purchased my second S3 so I can have a nice watch for off duty and a beat up one for on duty use. I'm having the same problem. Researched and found this thread for info. At least now I can stop trying to get sp to work on both watches. Thanks for the info here. Major bummer for sp..
afh3 said:
Ultimate Question:
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Background:
I've had Samsung Pay on my Gear S2 watch since it has been available, and it works better than I expected it to. It is obviously limited to NFC payment terminals, as the S2 has no Magnetic Secure Transmission device.
Enter the Gear S3, now with MST payment technology.
Linked it to my phone with zero issues entered my credit-card information, and was validated on Samsung Pay in less than ten minutes on the Gear S3.
At this point, my Gear S2 and the new Gear S3 are both enabled as payment devices using the same credit-card.
Take off the S3, put on the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S2 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
WTF? I go ahead and re-add the S2, call the bank, yadda yadda, and the S2 is back with my Visa enabled on it.
Yep. Now pick up the S3, and put down the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S3 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
100% reproducible.
I did this back-and-forth with the bank about 10 times last night, before someone there transferred me to the manager who asked if I could maybe spread out my token-requests over a few days.
Meanwhile my wife's S2 with Samsung Pay and the same card account is not affected by this at all - it seems that you're only allowed one Gear S watch at a time in which to have your Samsung Pay information stored, if they share a common phone. Authorize one, and as soon as you switch to the other it will de-authorize the card on that device. The bank assures me they are not doing this on their end.
My ultimate solution at this time is to have done a light-reset on my S2, powered it down, and put it on the charger until this can get straightened out. After doing that, I could get my card re-authorized on the S3 and it has been showing active for several hours now
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Click to expand...
Click to collapse
I have the S3 Classic and want to purchase the S3 Frontier, so I was wondering the same and this is the response I received from Samsung support...
"Thank you for contacting us. We appreciate the opportunity to assist you.
I understand from your inquiry you want to use Samsung Pay on both your watches.
Kindly know that Samsung Pay can work on multiple devices independently, it does not deactivate or impact in other way the other Gear, as long as your bank allows you to have multiple cards issued for the same account.
Whenever you register a card in Samsung Pay, the bank issues a virtual card tied to your account. And it does that for each registration of Samsung Pay, even if it is the same account.
This is perfectly fine, that is how the application works, as long as the bank allows multiple registrations for the same bank account."
Please post if you were able to get both working, because I would love to purchase the S3 Frontier also.
Good luck.
I suppose as long as the card numbers are different on each device, then it could work as they state.
I can tell you what does not work - registering the same card (number) on more than one watch, and having those watches paired to the same phone.
I have a classic and a frontier and they both used to work with Samsung pay registered to the same phone, however since the latest gear updates they no longer work, can only have one tied to the account... I have a new issue as well, the Classic will no longer backup to the cloud... I've been in touch with support and they're basically useless to this point... Samsung has their head in their asses...
Just got the Galaxy Sport and already have the Galaxy Watch, now I use the GW mostly, but wanted to use the sport for when out and about training/riding/with kids, so want the Samsun Pay working on that too, but nope, doesn't matter if you use different cards (from different banks no less), as soon as Pay is setup on one watch it wipes the Pay setup from the other. No matter what.
Right pain in the bum!
the_ape said:
Just got the Galaxy Sport and already have the Galaxy Watch, now I use the GW mostly, but wanted to use the sport for when out and about training/riding/with kids, so want the Samsun Pay working on that too, but nope, doesn't matter if you use different cards (from different banks no less), as soon as Pay is setup on one watch it wipes the Pay setup from the other. No matter what.
Right pain in the bum!
Click to expand...
Click to collapse
Any new updates on this issue?
SiNJiN76 said:
Hopeful that Samsung sends an update to allow this.
Click to expand...
Click to collapse
Good luck with that, I'm still dealing with my Classic stuck in a Terms & Conditions loop going on a year, watch will NOT backup or restore properly to my account. My Frontier works perfectly but my Classic is fubared. This seems to all be tied with 1 watch per account if you ask me... How do I suspect this? It all happened when they switched to 1 watch for Samsung Pay per account.