Phone Won' Boot (CM13/TWRP) - Motorola Photon Q 4G LTE

Dunno what happened, but couple days ago my phone powered off due to dead battery, and when I charged it up and turned it back on it didn't ever get passed the blue cyanogenmod logo. I was running a CM13 nightly from a few months ago. Couldn't power off. Tried holding volume buttons with power and could make it reboot but never boot. Eventually let the battery run flat, charged it up, then start into twrp, cleared cache and davlik cache. No change booting, let it run to flat again. This time I tried flashing the latest cm13 nightly in twrp, but still no change booting.
I don' t have any backup and would like to get my phone working again with the least amount of loss, but dunno any troubleshooting steps. Anything I could try before wiping data?

How long did you let it sit at the boot logo? Sometimes the first boot can take an exceedingly long time; a fsck process running I believe was the holdup typically.
Without a backup, there's not a lot else you can do if you don't want to wipe data.

arrrghhh said:
How long did you let it sit at the boot logo? Sometimes the first boot can take an exceedingly long time; a fsck process running I believe was the holdup typically.
Without a backup, there's not a lot else you can do if you don't want to wipe data.
Click to expand...
Click to collapse
I let it run til the battery was flat from full charge. Hours and hours. In fact don't know any other way to turn it off when it won't boot anyway.
So I wiped data 20 mins ago, and hasn't booted yet. I'll let it run flat then try wiping and flashing rom again. If that doesn't work, I guess that means I have to wipe system too, then flash cm and gapps, and finally be back up.

Related

Infuse stuck in boot logo loop

My infuse is rooted with zues. A few weeks ago, it was stuck on the samsung boot logo and it keeps looping. I wiped data and cache and installed zues again and it was fixed. Last night, this happened... so my phone turns on for 2 minutes max, then turns off and starts the loop. I can only keep on for 2 minutes before it starts looping again. by saying keeping it on for 2 minutes, i mean everything works! talk, text, games, ect...
so i turned it off, went to clockwork or root menu, whatever you guys call it, and i wiped data and cache. Whats weird is that even on boot menu or clockwork, it still wont stay on, it keeps turning off and turns on and loops!
i installed zues again, still turns off and loops
next step? is my phone dead?
Did you have any undervolt settings applied?
The phone is not underclocked, it is not overclocked. It was rooted, I unrooted it. its currently unrooted absolutely factory stock and still doing that. What can I do to fix this?
warranty is over as of 3 months ago
Forgot to mention the most important thing!!!
When I am on the phone with someone, it works perfectly forever, as soon as i hang up, it ends the call. this key thing might help someone find the solution!!
himalaya333 said:
My infuse is rooted with zues. A few weeks ago, it was stuck on the samsung boot logo and it keeps looping. I wiped data and cache and installed zues again and it was fixed. Last night, this happened... so my phone turns on for 2 minutes max, then turns off and starts the loop. I can only keep on for 2 minutes before it starts looping again. by saying keeping it on for 2 minutes, i mean everything works! talk, text, games, ect...
so i turned it off, went to clockwork or root menu, whatever you guys call it, and i wiped data and cache. Whats weird is that even on boot menu or clockwork, it still wont stay on, it keeps turning off and turns on and loops!
i installed zues again, still turns off and loops
next step? is my phone dead?
Click to expand...
Click to collapse
Don't panic just yet... I doubt your phone is dead.
You say you've "wiped data and cache". Are you also making sure to wipe /system and Dalvik Cache?
Try flashing Zeus again.
Boot to CWM, Wipe EVERYTHING (/data, /cache, /system, Dalvik Cache). (Alternatively, get "Clean Wipe" from Qkster's Scripts and flash with CWM to easily wipe everything.)
Flash Zeus and go.
If you're still having problems, perhaps try a different rom?
okay, I read everything you guys wrote.. This is where I am, I am open to suggestions
I am on the stock rom and unrooted. Phone still boot loops. What should I do now? Step by step instructions would be great. Im unrooted, so should i root again? even though im having this problem?
bump! really need help with this guys!
Have you tried going back to stock?
If it keeps looping while on download mode then I would say you are dealing with a hardware issue.
Sent from my sweet & buttery Infuse
It just came to me that it doesn't loop in download mode. It does loop in clockwork, I flashed the stock kernel using ODIN and went completely stock through ODIN.
How do i fix this? i'm pissed that i had it for a year and three months and right after the warranty ended, the phone stopped working! Samsung never again unless this issue is fixed
I'm a newbie to flashing, so take it with a grain of salt. At least two more things seem worth trying to me:
1 - Try factory data reset (assuming you already tried the wipe Davlick and wipe cache). I'm not positive what this does, but I think you may lose some of your data if it's not backed up.
2 - If that doesn't work, try qkster's Heimdall UCLB3 stock (since you can get into download mode...shouldn't be a problem). This is complete back to stock so should be able to clear any software problem I'd think. I know you may think it's redundant since you are already back to stock, but worth trying imo since some things just take more than one try, and you may have had a bad flash the first time around.
Why zeus? try latest ones with jelly bean
Hey,
Try other roms based out of jelly bean. They are pretty stable. CM10 with 09/14 build is the latest
Here are the standard steps if you have CWM enabled.
1. Factory re-set (only when switching between different roms).
2. Cache partition wipe
3. Dalvik Cache wipe
4. Install the zip file
5. Re-start and wait until it re-starts. Initially it will take some time.
I have tried various roms and versions as well. Best would be the CM10 Jelly bean.
Thanks Kran.

[Q] Phone stuck when turning on

Over the summer I rooted my Droid Razr HD phone and recently have been trying different roms to use and finally found one I liked (Liquid JB official). After being out late one night my phone died because it ran out of battery. Once I got home I tried plugging it in and letting it charge for awhile before turning it back on. When I finally tried turning it on my phone got stuck on the red Motorola "M" symbol. I let it sit for almost 30 min thinking it was just trying to load everything but this never changed. Is this usual for a rooted phone not to be able to turn on? It seems to me like my phone is not able to find the boot up file for the rom? Any help would be great I really would like to go back to using a different rom.
This problem has also happened to me using other roms to like Beanstalk and Eclipse and happens whether my phone dies or I shut it off or just reboot it.
SELind01 said:
Over the summer I rooted my Droid Razr HD phone and recently have been trying different roms to use and finally found one I liked (Liquid JB official). After being out late one night my phone died because it ran out of battery. Once I got home I tried plugging it in and letting it charge for awhile before turning it back on. When I finally tried turning it on my phone got stuck on the red Motorola "M" symbol. I let it sit for almost 30 min thinking it was just trying to load everything but this never changed. Is this usual for a rooted phone not to be able to turn on? It seems to me like my phone is not able to find the boot up file for the rom? Any help would be great I really would like to go back to using a different rom.
This problem has also happened to me using other roms to like Beanstalk and Eclipse and happens whether my phone dies or I shut it off or just reboot it.
Click to expand...
Click to collapse
thats defiantly not normal. you should wipe everything 100% clean and start over, also updating your recovery to the latest version. during the wipe process make sure you wipe "data-media-/sdcard" too (NOT external sd, unless you want to and have things backed up).
also, its extremely bad for the battery to let it run down to the point where it shuts off. its only a matter of time, repeatedly doing that, before you plug it in and it will not charge no matter how long you leave it on for.
bweN diorD said:
thats defiantly not normal. you should wipe everything 100% clean and start over, also updating your recovery to the latest version. during the wipe process make sure you wipe "data-media-/sdcard" too (NOT external sd, unless you want to and have things backed up).
also, its extremely bad for the battery to let it run down to the point where it shuts off. its only a matter of time, repeatedly doing that, before you plug it in and it will not charge no matter how long you leave it on for.
Click to expand...
Click to collapse
When I am installing a new rom I wipe Dalvik Cache, System, Data, and Cache each three times and then I also Format Data Three times. Is this what you mean my wipe everything 100%?
Also I am currently running TWRP v2.5.0.0, I have found a newer version on twrps website but when I go into Rom Manager and check for updates my phone does not come up as a possible clockworkmod Recovery?
SELind01 said:
Over the summer I rooted my Droid Razr HD phone and recently have been trying different roms to use and finally found one I liked (Liquid JB official). After being out late one night my phone died because it ran out of battery. Once I got home I tried plugging it in and letting it charge for awhile before turning it back on. When I finally tried turning it on my phone got stuck on the red Motorola "M" symbol. I let it sit for almost 30 min thinking it was just trying to load everything but this never changed. Is this usual for a rooted phone not to be able to turn on? It seems to me like my phone is not able to find the boot up file for the rom? Any help would be great I really would like to go back to using a different rom.
This problem has also happened to me using other roms to like Beanstalk and Eclipse and happens whether my phone dies or I shut it off or just reboot it.
Click to expand...
Click to collapse
In all likelihood, this is not a LiquidSmooth issue. I would suggest a clean install as the previous posters suggested. The latest stable version of LS is now at v2.10 for Android 4.3
LS 2.10 must be installed as follows, according to the devs:
New Flashing Instructions
wipe data/factory reset
wipe cache partition
wipe dalvik cache
format /system
Install ROM, NOT GAPPS YET!!
Reboot system, first boot may take a few minutes, don't panic ;-D
Setup your phones settings, anything that isn't Google related
or let your phone sit for 5 minutes
reboot back into recovery
wipe cache and dalvik
then flash gapps
reboot and enjoy
Click to expand...
Click to collapse
For the xt926, the download page for LS 2.10 is here: http://d-h.st/users/jsnweitzel/?fld_id=15202#files
gapps 8/13 or newer are supposed to be used with this ROM. dl from here: http://d-h.st/users/jsnweitzel/?fld_id=21058#files
The official ROM page is over at G+ https://plus.google.com/u/0/communities/117452480298315341829, if you have any additional questions.
Give it a whirl, and let us know what happens. Good luck.
SELind01 said:
When I am installing a new rom I wipe Dalvik Cache, System, Data, and Cache each three times and then I also Format Data Three times. Is this what you mean my wipe everything 100%?
Also I am currently running TWRP v2.5.0.0, I have found a newer version on twrps website but when I go into Rom Manager and check for updates my phone does not come up as a possible clockworkmod Recovery?
Click to expand...
Click to collapse
you are wiping very well, i was just confirming you wipe everything possible short of the external sd.
the wipe im talking about in twrp is wiped when you wipe "data", the one where you have to type "yes" before it will wipe. in cwm, in the formatting section (i forget what its called), there is an option that specifically says "data-media /internal sd" or something close to that.
as for the latest recoveries, here is a tool by Tucstwo that i have been updating lately http://www.mediafire.com/download/2o061zcmzlaycb5/Razr_HD_Recovery_Flasher_V8.rar
also, twrp 2.5 doesnt have all the selinux bugs worked out, you need 2.6.3.0, which is in the above utility.

Major breakage: phone hangs at unlocked bootloader after first reboot of custom rom

Soooo. The photon i've been using since june lost it's identity (IMEI, ESN, MEID, etc. all GONE and DFS tool kept throwing nasty errors every time it tried to read or write to the phone) so i swapped the board out of my other photon with a broken screen into the pristine chassis of the amnesiac phone.
now the fun starts: i RSD back to stock to activate the phone, all's good while i'm on stock. but if i flash a rom like skrillax's CM 10.2, the phone will boot fine the first time, then upon reboot will hang at the unlocked bootloader warning screen. restoring a backup of stock fixes this issue, but i'd really love to have my CM back
Any ideas?
Weird
I had that once, during my endeavors. After wiping cache and dalvik again, it finally booted after like 5 minutes, though (never had anything take that long to rebuild the dalvik, though)
...but I assume you tried that already. Hrm.
angahith said:
Weird
I had that once, during my endeavors. After wiping cache and dalvik again, it finally booted after like 5 minutes, though (never had anything take that long to rebuild the dalvik, though)
...but I assume you tried that already. Hrm.
Click to expand...
Click to collapse
well, i wiped everything (system, data, cache, and dalvik) like 4 times and flashed again. It did hang on reboot again, but i wiped cache and dalvik 3 more times and it's working great now!.
Thanks for the advice!
solitarywarrior1 said:
well, i wiped everything (system, data, cache, and dalvik) like 4 times and flashed again. It did hang on reboot again, but i wiped cache and dalvik 3 more times and it's working great now!.
Thanks for the advice!
Click to expand...
Click to collapse
Update: it still seems to have issues rebooting without clearing caches, but shutting it down and cold-booting works perfectly.
solitarywarrior1 said:
Update: it still seems to have issues rebooting without clearing caches, but shutting it down and cold-booting works perfectly.
Click to expand...
Click to collapse
I just ran into this issue too, after flashing CM10.2.
I can't boot any ROM right now. The phone always shows the unlocked bootloader screen and returns (without button press) to the recovery..
I will try flashing the stock FW with RSD Lite.
I have just been searching for a reason for this issue also.
I was running stock jelly bean, unlocked, twrp. Flashed CM 10.2, and it runs fine right until I reboot the device then it hangs at the red Motorola symbol. I have to hold the power button until it starts vibrating to shut it off. If I boot into recovery and do a factory reset it will then boot again.
I have tried updating to the latest version of TWRP (from 2.5), and tried both Milestone and Nightly versions of CM. I have flashed this phone at least 20 times today. Issue persists with or without Gapps.
I REALLY don't want to go back to stock after all this time I've spent, any ideas on what is causing this?
i had a similar problem monthes ago. i was able to boot but its not a fix more a workaround.
go to bootloader menu (Power+Vol-Up+Vol-Down)
and try the first option it called "normal powerup"
if it not work go again to bootloader menu and try "BP Tool"
same problem here...
after flashing cyanogenmod 10.2 and the first reboot the phone hangs
i restored original moto 4.1.2 from nandroid and now phone runs without problems. is there a problem with cm 10.2 ?
i used last night 20131127 gsm and swapped bootloaderimage.
Know this is an old thread, but after Motorola recently announced that they won't be bringing KitKat to the Photon Q, I finally decided to root and flash mine.
Can't begin to say how disappointed I am at Motorola on this one - the MSM8960 is well supported by KitKat and there are no technical reasons not to... at least Motorola is tactily admitting this is a penny-pinching business decision.
Anyways, I'm stuck at the same hang. Tried flashing known-good Photon Q builds and using the latest TWRP.
It took three flashes just to get the latest stable TWRP for it to take. I suspect the "JBBL" (Motorola Jelly Bean-era Boot Loader) is at fault here. CM just committed some patches to (in the near future) resume issuing builds for JBBL devices, but that won't fix the underlying problems.
And, since Motorola is abandoning the device, it looks like those won't get fixed either.
My next step is to restore via RSDLite, update PRL, Firmware, and Profile in stock ROM, and then start over. Disturbing that's needed, but now Motorola is Lenovo's problem I guess.
How long did you let it boot? Out of five XT897's I've owned, one woul ALWAYS take 15-60 minutes after an initial flash. I guess something was wrong with the memory. After an RSD-return-to-stock and back to CM it would take at least an hour to boot (repair process in the back during bootloader-logo). A wipe (internal too) and CM and it would take 10-15 minutes to get past bootloader logo.
Yesterday I restored a nandroid, wouldn't boot. Installed via zip and 15 minutes later it did boot again.
So just maybe you also have one of those special Photon's . It's worth a try.
I used TWRP 2.7.1.1 and M8 Snapshot in case you were wondering.

Phone going crazy after recent update

My gf has a N5 and decided to let the update install (not sure which one was on the 23rd) and all of the sudden her phone just went crazy. It reboots randomly, sometimes it will boot completely and other times it just gets stuck at the boot screen. Before this update the phone was working normally and it doesn't appear to be an issue with the power button.
Her phone is bone stock. No root, no unlock. It is unfortunate, but she is on travel and has no phone.
Has anyone else seen this sort of issue after a software update?
Yes it can happen. Did you try to clear cache from your stock recovery?
I will do this once she is back from her trip. She tried to wipe the cache already, but it just got stuck there and afterwards she was not able to get past the google logo. I hope that it lets me wipe the cache and it sorts things out... I will post back once I have a chance to look at the phone to see what's going on with it.
EcPercy said:
I will do this once she is back from her trip. She tried to wipe the cache already, but it just got stuck there and afterwards she was not able to get past the google logo. I hope that it lets me wipe the cache and it sorts things out... I will post back once I have a chance to look at the phone to see what's going on with it.
Click to expand...
Click to collapse
If it doesn't fix your issue you should flash the factory images to start from scratch.
Also wiping the cache partition can take a long time on a nexus 5 - sometimes 10 to 15 minutes. Not sure why this is - on my Nexus 7 wiping the cache take seconds.
Trev
Got the phone yesterday. I wound up having to reinstall the OS and then factory reset. Not sure what happened to it, but it's working fine now.

Question Soft boot loop after wiping cache partition - Rooted S908E

I need help. After rooting the device and after several days of using it, and saw that Wipe cache partition can clean up stuff and increase battery life and performance. So I went ahead, connected my phone using a USB-C cable to PC, hold the UP button while booting, and selected Wipe cache partition. Booted it up again, and it was running fine but the phone has starting for almost like after every minute it hangs, and goes back to the Samsung logo, and the cycle repeats. I was only able to escape via booting in Safe Mode.
Any advice what to do to prevent the boot loop? Is there any way to know which or what makes the phone hang?
Running in Android 12 One UI 4.
givememysandwich said:
I need help. After rooting the device and after several days of using it, and saw that Wipe cache partition can clean up stuff and increase battery life and performance. So I went ahead, connected my phone using a USB-C cable to PC, hold the UP button while booting, and selected Wipe cache partition. Booted it up again, and it was running fine but the phone has starting for almost like after every minute it hangs, and goes back to the Samsung logo, and the cycle repeats. I was only able to escape via booting in Safe Mode.
Any advice what to do to prevent the boot loop? Is there any way to know which or what makes the phone hang?
Running in Android 12 One UI 4.
Click to expand...
Click to collapse
Not sure why that would do that.. But it seems like the only solution now would do a complete factory reset and start over.
Thank you for the reply. For some reason, the phone just decided to fix itself. What I did was just let it be in Safe Mode for several hours, went back to Normal mode, and somehow it stopped hanging.

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