Calendar All-day notification delay - Huawei Mate 9 Questions & Answers

I have this bug on Mate 9 PD, if i save an "ALL-DAY" event on calendar and i set a notification reminder for 9 AM, i receive the notification 9 hours later (6 PM), on the other phones i receive the notification at the 9 AM, i made other test, if i set reminder at 7.00 AM i receive on Huawei at 4 PM but in the other phones (op3t or iPhone 7) i receive at right time (7.00 AM).
For the other events (not all-day) i receive the notification reminder correctly everywhere.
Do you have any solution?
i have Mate 9 PD with B138

I get the same - can't find any other reference to this issue, also using mate 9. Made sure all settings are set to the correct timezone, force quit the app and rebooted, etc.
Other android tablet sync'd to the same calendar, works fine.

Mrjack69 said:
I have this bug on Mate 9 PD, if i save an "ALL-DAY" event on calendar and i set a notification reminder for 9 AM, i receive the notification 9 hours later (6 PM), on the other phones i receive the notification at the 9 AM, i made other test, if i set reminder at 7.00 AM i receive on Huawei at 4 PM but in the other phones (op3t or iPhone 7) i receive at right time (7.00 AM).
For the other events (not all-day) i receive the notification reminder correctly everywhere.
Do you have any solution?
i have Mate 9 PD with B138
Click to expand...
Click to collapse
So glad to hear it's not just me! Anyone have a solution or a work around?

cheryanne said:
So glad to hear it's not just me! Anyone have a solution or a work around?
Click to expand...
Click to collapse
I'm having notification issues with calendar events disappearing and then reappearing only to disappear again.
I'm contemplating a hard reset as I've tried everything else to fix this.

jscsltd said:
I'm having notification issues with calendar events disappearing and then reappearing only to disappear again.
I'm contemplating a hard reset as I've tried everything else to fix this.
Click to expand...
Click to collapse
I'd be very interested to hear the result if you do ahead with a hard reset. I don't have the disappearing events problem but the notification bug for all day events is rather annoying.

jscsltd said:
I'm having notification issues with calendar events disappearing and then reappearing only to disappear again.
I'm contemplating a hard reset as I've tried everything else to fix this.
Click to expand...
Click to collapse
This is a known issue - there's a work-around here: https://productforums.google.com/forum/#!topic/apps/1VoEy7uILag
Basically, remove all permissions for the OEM calendar app, then install another calendar app (like Google's). If you use another calendar app without disabling the OEM app, the problem won't be solved

rsage said:
This is a known issue - there's a work-around here: https://productforums.google.com/forum/#!topic/apps/1VoEy7uILag
Basically, remove all permissions for the OEM calendar app, then install another calendar app (like Google's). If you use another calendar app without disabling the OEM app, the problem won't be solved
Click to expand...
Click to collapse
Thank you for the suggestion. I have tried this before but will have another go as I've now prevented the OEM calendar app from accessing anything or doing anything including all permissions.
Will see how it goes.
Thanks.
---------- Post added at 08:59 AM ---------- Previous post was at 08:56 AM ----------
cheryanne said:
I'd be very interested to hear the result if you do ahead with a hard reset. I don't have the disappearing events problem but the notification bug for all day events is rather annoying.
Click to expand...
Click to collapse
Well, I very nearly did the hard reset yesterday after backing up the phones contents but decided to postpone till next weekend when I'll have more spare time, since I can see it'll be a big task getting everything back in order.
I'll report back soon.
---------- Post added at 09:13 AM ---------- Previous post was at 08:59 AM ----------
rsage said:
This is a known issue - there's a work-around here: https://productforums.google.com/forum/#!topic/apps/1VoEy7uILag
Basically, remove all permissions for the OEM calendar app, then install another calendar app (like Google's). If you use another calendar app without disabling the OEM app, the problem won't be solved
Click to expand...
Click to collapse
Just did this again, did a phone restart and the permissions I removed have been set back.
Guess this is why it didn't work last time for me. I've removed the permissions again but of course I need to bear in mind I'll have to do this again whenever I restart the phone.

Just did this again, did a phone restart and the permissions I removed have been set back.
Guess this is why it didn't work last time for me. I've removed the permissions again but of course I need to bear in mind I'll have to do this again whenever I restart the phone.
Click to expand...
Click to collapse
That's strange, I did this a week ago and permissions have not reset even after reboots. I'm doing Settings -> Apps -> Calendar -> Permissions -> (disable all) and also Write system settings -> No

rsage said:
That's strange, I did this a week ago and permissions have not reset even after reboots. I'm doing Settings -> Apps -> Calendar -> Permissions -> (disable all) and also Write system settings -> No
Click to expand...
Click to collapse
How odd. What firmware are you on? I was on B182 but just gone to B190.

jscsltd said:
How odd. What firmware are you on? I was on B182 but just gone to B190.
Click to expand...
Click to collapse
I'm on US B190, I've been on that since I got the phone a couple weeks ago

rsage said:
I'm on US B190, I've been on that since I got the phone a couple weeks ago
Click to expand...
Click to collapse
That makes sense then as the settings have not been reset since I updated.
Thanks for your help.

The bug that all-day notifications are delayed by 9 hours still exists on a Huawei P20 ...
My solution is to delete com.android.calender and install the google calendar app from play store.
Code:
adb pm uninstall -k --user 0 com.android.calendar

Related

[Q] Do your Live Tiles work all the time?

I bought a HTC radar recently. I have notice that the live tiles are not updating. Do your Live Tiles work all the time? If not how did you solve it?
I have read some of the treads on xda on this and there doesn't seam to be solution to this unless do registry hack but you need your phone unlocked. I have disabled and re enable background tasks and unpinned and re-pinned tiles and doesn't solve the problem.
I read on one tread that this is a bug that was suppose to be solve awhile back and its not. Is there thing that can be done? Will I have to factory hard reset the phone?
Thanks in advanced
mikeegan77 said:
I bought a HTC radar recently. I have notice that the live tiles are not updating. Do your Live Tiles work all the time? If not how did you solve it?
I have read some of the treads on xda on this and there doesn't seam to be solution to this unless do registry hack but you need your phone unlocked. I have disabled and re enable background tasks and unpinned and re-pinned tiles and doesn't solve the problem.
I read on one tread that this is a bug that was suppose to be solve awhile back and its not. Is there thing that can be done? Will I have to factory hard reset the phone?
Thanks in advanced
Click to expand...
Click to collapse
Mine update fine, but they do stop after a while just before the lock screen is about to come on but that's normal; now them not updating is not normal at all. what OS version are you on?
sinister1 said:
Mine update fine, but they do stop after a while just before the lock screen is about to come on but that's normal; now them not updating is not normal at all. what OS version are you on?
Click to expand...
Click to collapse
Thanks for the reply.
My OS version is 8107 its a mojobld if that makes any difference
mikeegan77 said:
Thanks for the reply.
My OS version is 8107 its a mojobld if that makes any difference
Click to expand...
Click to collapse
Hum? was it running fine before the update to 8107
Make sure the apps with the live tiles are enabled in the background tasks settings (Settings>applications>background tasks). If they are listed but not enabled enable them. If they are not listed open the app and go into its settings and see if there is an enable for live tiles.
Mine are all working fine and I am on 8107.
sinister1 said:
Hum? was it running fine before the update to 8107
Click to expand...
Click to collapse
I have had the phone only for 2 weeks and as been working fine until today.
LiFePo4 said:
Make sure the apps with the live tiles are enabled in the background tasks settings (Settings>applications>background tasks). If they are listed but not enabled enable them. If they are not listed open the app and go into its settings and see if there is an enable for live tiles.
Mine are all working fine and I am on 8107.
Click to expand...
Click to collapse
Thanks, I am aware of the above
Hmmm, a simple question; have you tried just turning your phone off and back on?
Solved Hopefully
Thanks for all your help
I uninstalled all 3rd party apps and reinstalled them and the live tiles have been updated throughout the day. So hopefully problem solved.
All 3rd party live tiles have stop working again.
I'm I missing something because I am baffled by this.
mikeegan77 said:
All 3rd party live tiles have stop working again.
I'm I missing something because I am baffled by this.
Click to expand...
Click to collapse
Every time it stops working can you check two things?
1) Your battery saver hasn't turned on
2) if you are on 2g/3g connection
drupad2drupad said:
Every time it stops working can you check two things?
1) Your battery saver hasn't turned on
2) if you are on 2g/3g connection
Click to expand...
Click to collapse
Battery saver is OFF
3g/wifi ON and working
I factory reset the phone now and going try and find out if its one of the apps that I have recently downloaded that's causing the problem.
I am open to any solution on this.
mikeegan77 said:
Battery saver is OFF
3g/wifi ON and working
I factory reset the phone now and going try and find out if its one of the apps that I have recently downloaded that's causing the problem.
I am open to any solution on this.
Click to expand...
Click to collapse
Before you do that - if none of the apps are absolutely essential - could you just use your phone for one day with whatever stock condition it resets into?
The live tile to follow is - ME tile.
See if ME tile keeps updating notifications. If it does we can at least rule out the OS or Live ID associated errors for time being.
---------- Post added at 09:23 PM ---------- Previous post was at 09:20 PM ----------
Oh sorry, forgot. If you ME tile doesn't go live and doesn't stay live for next 24 hours, do this:
Go to region and language.
Change from your current to some other language (ideally something you might understand partially).
Restart (there will be link on top of language list as soon as you change it).
Then go back, change your language back to the one you prefer and then restart.
If any of the updates was an issue - then when you phone restarts, you will find your date and time might have changed. Reset them and your live services (if an issue) will be resolved.
Try the above only if your ME tile won't update. Else it's not necessary at all.
drupad2drupad said:
Before you do that - if none of the apps are absolutely essential - could you just use your phone for one day with whatever stock condition it resets into?
The live tile to follow is - ME tile.
See if ME tile keeps updating notifications. If it does we can at least rule out the OS or Live ID associated errors for time being.
---------- Post added at 09:23 PM ---------- Previous post was at 09:20 PM ----------
Oh sorry, forgot. If you ME tile doesn't go live and doesn't stay live for next 24 hours, do this:
Go to region and language.
Change from your current to some other language (ideally something you might understand partially).
Restart (there will be link on top of language list as soon as you change it).
Then go back, change your language back to the one you prefer and then restart.
If any of the updates was an issue - then when you phone restarts, you will find your date and time might have changed. Reset them and your live services (if an issue) will be resolved.
Try the above only if your ME tile won't update. Else it's not necessary at all.
Click to expand...
Click to collapse
Thanks for that.
I don't know if this makes a difference but I never had a problem with the stock live tiles ie phone, messages, email etc. They always update even when all the 3rd party live tiles have stopped updating.
Should I still do what you said above.
Stupid Question: What does the ME tile do? haven't really used it.
mikeegan77 said:
Thanks for that.
I don't know if this makes a difference but I never had a problem with the stock live tiles ie phone, messages, email etc. They always update even when all the 3rd party live tiles have stopped updating.
Should I still do what you said above.
Stupid Question: What does the ME tile do? haven't really used it.
Click to expand...
Click to collapse
Ah, if it's just third party and surely your OS isn't at fault here. The option I mentioned above only solves the language off-set caused by OEM update or OS update. It's not a very common issue, but generally associated with your LiveID services. Since you mentioned that your stock live tiles are all OK, I doubt if it's got anything to do with your LiveID.
I would say it's probably the way 3rd party apps work then. Am I right to assume that the 3rd party apps that don't work or stops updating are all of the apps that need some sort of internet connection?
I am inclined to believe that any 3rd party app that won't need internet to update it's live tile, will work fine with your phone.
ME tile is sort of a notification hub plus a short cut. It is a short cut to check in, upload pic to social networks or even status message to social networks. It also brings you the notifications from other social networks. i.e. if you get mentioned on twitter, it flips to say so. If you get FB notification (other than poke, event invite, private msg) you get tile flipping saying you've got a like/comment/wall post. ME tile is the tile that has helped #smokedbywindowsphone win so many challenges as you can upload pics/status to multiple social networks in no time!
---------- Post added at 11:00 PM ---------- Previous post was at 10:56 PM ----------
BTW: Just saw your other thread where your Radar din't do the firmware update. Did it eventually go ok? Was this live tile issue before the update or after?
What 3rd party apps do you have pinned that have stopped updating?
drupad2drupad said:
Ah, if it's just third party and surely your OS isn't at fault here. The option I mentioned above only solves the language off-set caused by OEM update or OS update. It's not a very common issue, but generally associated with your LiveID services. Since you mentioned that your stock live tiles are all OK, I doubt if it's got anything to do with your LiveID.
I would say it's probably the way 3rd party apps work then. Am I right to assume that the 3rd party apps that don't work or stops updating are all of the apps that need some sort of internet connection? Yes your right but there has been no problem with the internet (as the app updates when I go into the app) and the 3rd party live tiles update no problems for 8 to 9 days and then they stop updating.
I am inclined to believe that any 3rd party app that won't need internet to update it's live tile, will work fine with your phone. Yes
ME tile is sort of a notification hub plus a short cut. It is a short cut to check in, upload pic to social networks or even status message to social networks. It also brings you the notifications from other social networks. i.e. if you get mentioned on twitter, it flips to say so. If you get FB notification (other than poke, event invite, private msg) you get tile flipping saying you've got a like/comment/wall post. ME tile is the tile that has helped #smokedbywindowsphone win so many challenges as you can upload pics/status to multiple social networks in no time! Thanks for that
---------- Post added at 11:00 PM ---------- Previous post was at 10:56 PM ----------
BTW: Just saw your other thread where your Radar din't do the firmware update. Did it eventually go ok? Was this live tile issue before the update or after?
Click to expand...
Click to collapse
No it didn't but the problem is with O2 so they tell me
darkintragedy said:
What 3rd party apps do you have pinned that have stopped updating?
Click to expand...
Click to collapse
Weather channel, Flux, MyNextDays, RSS to tile, accuweather and a man utd app.
mikeegan77 said:
Weather channel, Flux, MyNextDays, RSS to tile, accuweather and a man utd app.
Click to expand...
Click to collapse
you know the shortest live tile update intervall is 30 minutes, yes?
P.S. hi, drupad
mirolg said:
you know the shortest live tile update intervall is 30 minutes, yes?
P.S. hi, drupad
Click to expand...
Click to collapse
Yes, I know. My live tiles didn't update for a least a day.

All Day Calendar Notifications Not Working

All of my all day calendar notifications go off hours after they are suppose to. I have tried using multiple different calendar apps (stock, google calendar, today calendar, etc). They all do the exact same thing. If an all day notification is suppose to go off at 9AM it will alert me at 6PM. Calendar events that are set for a certain time work fine. Anyone have a fix for this?
UDM2004 said:
All of my all day calendar notifications go off hours after they are suppose to. I have tried using multiple different calendar apps (stock, google calendar, today calendar, etc). They all do the exact same thing. If an all day notification is suppose to go off at 9AM it will alert me at 6PM. Calendar events that are set for a certain time work fine. Anyone have a fix for this?
Click to expand...
Click to collapse
I have similar problem! I haven't found any fix. Seems like firmware bug.
SW Version FRD-L09C432B120
chocholousek said:
I have similar problem! I haven't found any fix. Seems like firmware bug.
SW Version FRD-L09C432B120
Click to expand...
Click to collapse
That is what I'm thinking too.
UDM2004 said:
All of my all day calendar notifications go off hours after they are suppose to. I have tried using multiple different calendar apps (stock, google calendar, today calendar, etc). They all do the exact same thing. If an all day notification is suppose to go off at 9AM it will alert me at 6PM. Calendar events that are set for a certain time work fine. Anyone have a fix for this?
Click to expand...
Click to collapse
You need to go in Advanced setting>Battery Manager>Protected Apps and turn protection on for the Application in question or it won't run i the back ground.
Backup, Hard reset, restore.
Try setting battery mode to performance to see if it still happens.
Protect app in phone manager, battery.
zinko_pt said:
Backup, Hard reset, restore.
Try setting battery mode to performance to see if it still happens.
Protect app in phone manager, battery.
Click to expand...
Click to collapse
I don't think that it helps. Reminders of "usual" events works perfectly. Only reminders of All-day events are notified in wrong times. Of course, Google calendar is set as protected app..
You could try it to rule those causes out.
UDM2004 said:
All of my all day calendar notifications go off hours after they are suppose to. I have tried using multiple different calendar apps (stock, google calendar, today calendar, etc). They all do the exact same thing. If an all day notification is suppose to go off at 9AM it will alert me at 6PM. Calendar events that are set for a certain time work fine. Anyone have a fix for this?
Click to expand...
Click to collapse
If you have them set on onther devices: on other devices do they work correctly?
malnabokor said:
If you have them set on onther devices: on other devices do they work correctly?
Click to expand...
Click to collapse
Yes, on all of my other devices they work correctly.
Pretty sure it's a bug with the software app, as mine is experiencing it as well. Hopefully can be fixed with a software update.
dmooney7291 said:
Pretty sure it's a bug with the software app, as mine is experiencing it as well. Hopefully can be fixed with a software update.
Click to expand...
Click to collapse
Are you still experiencing this problem?
Sent from my FRD-L04 using Tapatalk
Today I did a factory reset to see if that would help my time delay problem. Unfortunately, it did not. However what I did notice is that when I set a calendar reminder to go off at 9AM on my phone it shows up as 12AM on my Google Calendar.
UDM2004 said:
Today I did a factory reset to see if that would help my time delay problem. Unfortunately, it did not. However what I did notice is that when I set a calendar reminder to go off at 9AM on my phone it shows up as 12AM on my Google Calendar.
Click to expand...
Click to collapse
Is your phone's time zone the same as your Google calendar?
I don't experience such issue on my phone, so I guess it's not really a software bug.....
ykkhern said:
Is your phone's time zone the same as your Google calendar?
I don't experience such issue on my phone, so I guess it's not really a software bug.....
Click to expand...
Click to collapse
The time zone is correct. I called Huawei and they said they did not know why it was happening and that I would have to send my phone in. However, they could to guarantee anything.
The issue is still not fixed....
I also have an Honor 8 and when I set an alarm for an all-day event, the alarm goes off 9 hours after the initial setting. For example, if I set an alarm to go off at 6pm it will actually go off at 3am which is annoying and woke me up in the middle of the night. I am glad I am not the only person with this problem. Hopefully there will be a fix. In the meantime, I just have to adjust the alarm to a time that is 9 hours before I actually want it to go off.
natecube23 said:
I also have an Honor 8 and when I set an alarm for an all-day event, the alarm goes off 9 hours after the initial setting. For example, if I set an alarm to go off at 6pm it will actually go off at 3am which is annoying and woke me up in the middle of the night. I am glad I am not the only person with this problem. Hopefully there will be a fix. In the meantime, I just have to adjust the alarm to a time that is 9 hours before I actually want it to go off.
Click to expand...
Click to collapse
That issue drives me nuts, to the point I got a new phone. Problem Solved! I will never buy another Honor phone.
the all day events have a notification time calculated as in "X day(s) before the event, at specific hour Y" ....from what I can see on my notifications huawei wrongly interpret this as "X day(s) before the event + Y hour(s) before the event" . In my case, for example, when I set on Google Calendar (web) for an all day event notification for that specific day at 9AM setting "0(zero) days before , at 10AM" huawei calendar show it as "0 days before and -10 hours before" (-10 hours before should be exactly 10 hours after which is 10AM) but the notifications is displayed 9 hours later than it should (7PM). Also the "at the start of the event" seems to be 9 hours off ( notification at 9AM ). I had no time to do extensive testing , but seems to be something wrong with the calendar backend on the huawei phones firmware as installing different Calendar apps (including the official Google Calendar app) don't solve the "all day events" notification problem (I have a P10 , bug is present in both 7.0 and 8.0beta Android versions) .....And , it seems that "all day events" that have notifications set 1 (or more) days before and no specific hour, work as expected (or maybe I just didn't noticed the bug on this ones due to not being so critical to have a specific hour 1 week before the event for example ) .

WhatsApp Notifications

Sometimes I don't get notifications at WhatsApp. I need to open the app again, and I get all the missed notifications. I don't find the old option "Protected Apps"..
Same problem here. Notifications sometimes stop working for Hangouts, Viber and WhatsApp.
Priority notifications are set to on, apps are whitelisted and excluded from battery optimalization. It seems that Huawei kills these apps anyway. Anyone found soulution?
Same issue. It's probably a software bug but I don't understand why are there some user that don't face this problem.
1. Go to multi-task to lock the app
2. Go to "App info > Notifications", switch on "Allow notifications" and "Priority display"
then I hv no more msg delay happen anymore
Still having the delays after all the steps taken. See attached. Set to ignore optimisation as well.
Kindly let me know anything that I might have miss out.
Had the same issue, reinstallation of Whatsapp fixed it for me.
Firmware B126.
Go to settings, battery.
Right under power savings from app choose 'close apps after screenlock' use the slider for whatsapp to don't close.
Sent from my MHA-L29 using XDA-Developers mobile app
dg2207 said:
Had the same issue, reinstallation of Whatsapp fixed it for me.
Firmware B126.
Click to expand...
Click to collapse
Uninstall and rebooted the phone. Reinstalling whatsapp after rebooting seems to have fixed the issue for now. Thanks !
Ignore Battery Optimization
It's the battery optimization code in the new software of Huawei.
Go to settings, search for "ignore battery optimization", show all apps, and turn the setting on for Whatsapp (or any other application of whom you need to see the notifications instantly). That's the only way to fix it..
Power intensive prompt and notification priority will not fix it.
Manar Aleryani said:
It's the battery optimization code in the new software of Huawei.
Go to settings, search for "ignore battery optimization", show all apps, and turn the setting on for Whatsapp (or any other application of whom you need to see the notifications instantly). That's the only way to fix it..
Power intensive prompt and notification priority will not fix it.
Click to expand...
Click to collapse
But the guy just ahead said 2 times that has do the ignore battery optimizations.....
In Chinese version nothing of this is working if you close apps from recent list (multitasking list) so you have to lock them there
Manar Aleryani said:
It's the battery optimization code in the new software of Huawei.
Go to settings, search for "ignore battery optimization", show all apps, and turn the setting on for Whatsapp (or any other application of whom you need to see the notifications instantly). That's the only way to fix it..
Power intensive prompt and notification priority will not fix it.
Click to expand...
Click to collapse
Thanks a lot. I will see if this solve the problems and I will notice that. My apps was blocked for battery optimization. Sorry for my bad English.
---------- Post added at 07:01 PM ---------- Previous post was at 06:56 PM ----------
tsiglas said:
But the guy just ahead said 2 times that has do the ignore battery optimizations.....
In Chinese version nothing of this is working if you close apps from recent list (multitasking list) so you have to lock them there
Click to expand...
Click to collapse
Is not the same thing. Try it step by step and yuo will see.
tiberiuboboc said:
Thanks a lot. I will see if this solve the problems and I will notice that. My apps was blocked for battery optimization. Sorry for my bad English.
---------- Post added at 07:01 PM ---------- Previous post was at 06:56 PM ----------
Is not the same thing. Try it step by step and yuo will see.
Click to expand...
Click to collapse
It's exactly the same thing.... Go to apps-press settings icon-special settings (or something like that) battery Optimization....
It's just the same thing... I have allowed Facebook messenger viber Instagram whatsup Twitter and with all other settings me and everyone else with Chinese version can't take real time notifications except if we keep this apps running in recent apps list....
In this case I am wrong. But this solve my problems with notification settings.
I think ?
tsiglas said:
It's exactly the same thing.... Go to apps-press settings icon-special settings (or something like that) battery Optimization....
It's just the same thing... I have allowed Facebook messenger viber Instagram whatsup Twitter and with all other settings me and everyone else with Chinese version can't take real time notifications except if we keep this apps running in recent apps list....
Click to expand...
Click to collapse
True,only way is to lock it in recent menu.
On international firmwares there is no problems with notification.
Yesterday i rebranded my international phone to Chinese firmware and the notifications stopped working.
Ok, I am noob with Android, my apps was blocked in battery optimization and that was the solution.
There are several threads on notification problems - one is about 17 pages the last time I looked. Following the instructions there fix it for some but not all. The update that's coming soon (UK today?) will maybe do the trick...
tiberiuboboc said:
Ok, I am noob with Android, my apps was blocked in battery optimization and that was the solution.
Click to expand...
Click to collapse
Do you ever clear recent applications?
Do you have Chinese phone?
1. Yes
2. I don't know, I have a MHA - L29 with B126 firmware
tiberiuboboc said:
1. Yes
2. I don't know, I have a MHA - L29 with B126 firmware
Click to expand...
Click to collapse
So you have international model not the chinese one that have notifications bug.
Build B138 is out in UK today... can't get to it until I get home though. Any improvement for anybody?
What's supposed to be in the update anyway?

Notifications issue?

Hi there
I have a question for the international users of the Magic 2. I have not yet owned a Honor device but had several Huawei Mate devices in the past. The ones which I had from China always had the issue with delayed/not syncing notifications, for example Whatsapp etc. It only got better with the international firmware on it.
Does the Magic 2 also have this issue, seeing it only comes with Chinese Firmware?
Thanks very much!
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
royrosenfeld said:
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
Click to expand...
Click to collapse
Thanks very much for your reply! Great, glad to hear so. Will go for it than.
royrosenfeld said:
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
Click to expand...
Click to collapse
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
thepipemaster said:
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
Click to expand...
Click to collapse
That's exactly what I was afraid of, I also know this from my previous Huawei Mates.. well I have placed the order now already for it.. so I guess I will have to see.
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
thepipemaster said:
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
Click to expand...
Click to collapse
These problems usually originate with power consumption settings and launch settings, if you let it run in the background and launch itself, it should work perfectly.
In any way I use Whatsapp regularly and it seems working fine with the default settings I had when installed.
karamba said:
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
Click to expand...
Click to collapse
This
royrosenfeld said:
These problems usually originate with power consumption settings and launch settings, if you let it run in the background and launch itself, it should work perfectly.
In any way I use Whatsapp regularly and it seems working fine with the default settings I had when installed.
Click to expand...
Click to collapse
And this
Most people that are having issues with notifications are totally unaware of the the aggressive battery saver on Huawei devices. You need to manually allow apps to run in the background and not be killed by the battery saver. Unfortunately the settings are but hidden and some time there are more than one option to were to do so.
Sent from my HUAWEI NXT-DL00 using Tapatalk
karamba said:
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
Click to expand...
Click to collapse
This works, thanks for the replies! :good:

Notifications not working

Hi,
Push Notifications work if I'm actively using the phone, but if I turn the screen off for more than 5 or 10 minutes notifications for all apps permanently stop. If I turn WiFi off and on again, the notifications come. I haven't popped a Sim card in their yet so maybe that would help?
Anyone have thoughts on why notifications eventually stop? I'm nearly 100% certain I have every battery and app setting to notify setup properly. I'm almost ready to give up.
Thank you in advance for your help.
As a side note, I have Google play services installed.
I don't have notication issue but I saw someone does. Maybe reset the phone ?
paullu said:
I don't have notication issue but I saw someone does. Maybe reset the phone ?
Click to expand...
Click to collapse
If I reset I'll lose Google play services and have to figure out how to put it back on.
Right now I get all notifications the issue is not getting them if I turn the screen off regardless if always on display is on. I'll try to send what happens if I just use cell service not both, but that's not really a solution. Also, notifications work with the screen off for about 10 minutes. Any longer and notifications stop. I guess it goes to sleep and is being super restrictive.
If you reset your phone, you can put GM's back on. Just download the package and instructions.
I think your notification problems may be in your permission app settings may be. I had outlook notification problems and fixed it by checking app permission. Android 10 has very strict notification settings.
---------- Post added at 10:40 AM ---------- Previous post was at 10:40 AM ----------
If you reset your phone, you can put GM's back on. Just download the package and instructions.
I think your notification problems may be in your permission app settings may be. I had outlook notification problems and fixed it by checking app permission. Android 10 has very strict notification settings.
Sathelp said:
If you reset your phone, you can put GM's back on. Just download the package and instructions.
I think your notification problems may be in your permission app settings may be. I had outlook notification problems and fixed it by checking app permission. Android 10 has very strict notification settings.
---------- Post added at 10:40 AM ---------- Previous post was at 10:40 AM ----------
If you reset your phone, you can put GM's back on. Just download the package and instructions.
I think your notification problems may be in your permission app settings may be. I had outlook notification problems and fixed it by checking app permission. Android 10 has very strict notification settings.
Click to expand...
Click to collapse
If I go to app permissions I see view all permissions. Then I see a long list of some permissions you can click on and it explains what it is, but there's no toggle on or off. I get notifications just not with the screen turned off for more than 10 minutes.
I think I may be getting closer to narrowing down the issue. It doesn't appear to be happening if WiFi is turned off. I believe I read someone else on the this board was having the same issue with WiFi turned on or it could have been another Huawei phone.
pacattack81 said:
I think I may be getting closer to narrowing down the issue. It doesn't appear to be happening if WiFi is turned off. I believe I read someone else on the this board was having the same issue with WiFi turned on or it could have been another Huawei phone.
Click to expand...
Click to collapse
Okay nevermind, I'm still having the problem without WiFi on also.
I've solved the issue. It turns out there are batter optimization settings you have to click on not allowed and push notifications will work. Thanks to all who helped.
pacattack81 said:
I've solved the issue. It turns out there are batter optimization settings you have to click on not allowed and push notifications will work. Thanks to all who helped.
Click to expand...
Click to collapse
What do you mean by that can you explain what to turn of? What settings to do?
Laurentiu27 said:
What do you mean by that can you explain what to turn of? What settings to do?
Click to expand...
Click to collapse
Go to settings, click on search and type in battery optimization, then click all apps, then click don't allow for each app you want notifications from. This solved my problem. I hope it solves yours.
pacattack81 said:
Go to settings, click on search and type in battery optimization, then click all apps, then click don't allow for each app you want notifications from. This solved my problem. I hope it solves yours.
Click to expand...
Click to collapse
Isn't that a bug in the platform? They can't seriously expect users to do this for all apps that they want notifications from? It's ridiculous.
davidmaxwaterman said:
Isn't that a bug in the platform? They can't seriously expect users to do this for all apps that they want notifications from? It's ridiculous.
Click to expand...
Click to collapse
Ya it’s driving me nuts! I have reset the phone and all but its not working! I even did all the setups with battery and notifications and none help!
Thank
Disable PowerGenie for Notification
Someone might post a precise guide, to disable, via ADB, PowerGenie, so all applications do not go sleepmode and notifications all arrive correctly. Thank you...

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