Data cable not working - Moto G Q&A, Help & Troubleshooting

Hey guys,
I am using moto G3 for the past 1 year. Recently it is facing frequent usb cable failure and it is not charging. Every time I buy a new cable it lasts for only 2 to 3 days. The usb cable is then no longer in working condition. Till now it ate 5 cables in past 20 days. I dont know whats the mistake is. Even im Using stock moto charger adapter.
Can anyone resolve the problem for me ?

Related

[Q] Charging problem after XBox use

I've got a weird problem that I've never seen before. To start off, I've got a rooted/unlocked Sensation running CM7 alpha6.
I've got 2 USB charge cables that I plug into my PC to charge my phone, one is an old cable from my Nexus One, and the other is the new cable that came with my Sensation. I've never had any problems with charging via PC using the Nexus One cable.
Now a few days ago I plugged my phone into my XBox 360 using one of my USB cables to listen to music. When I plugged my phone in that night to my PC, the next morning it had only gained a couple % after 10 hours or so. So I was like WTF, maybe the cable went bad or got some corrosion on it, so I started using the factory cable that came with the phone.
Fast forward to last night, I plugged my phone into my XBox again, and guess what? I'm having the same no-charge problem with the HTC cable! The only thing I can think of is that the XBox installs some driver that causes the cable to become incompatible. But the weird thing is that both cables can still be used for data transfer, with normal speeds, they just won't charge properly.
Anyone else seen this problem?

[Q] Issues with charging and mobile networks

I just received my Moto G yesterday (in the UK). I am unable to charge the phone using the cable provided with the phone. Other cables either do not work, or charge improperly (keeps going on and off, rapidly). With a wall charger, the charging is extremely slow, taking over 10 minutes to increase the charge by 1%.
Also, the phone is refusing to connect to my 3G network. I have even tried resetting the access point details. It works fine when it's connected to wifi.
Does anybody else have these issues? Do I need to ask Motorola for a replacement?
i don't have that problem. no issues with battery at all I'm getting about get about 6 hour or more SOT. maybe you may need to replace it
Sent from my Nexus 7 using xda app-developers app
My Moto G bugs me out when charging sometimes as well, however my issue is different.
When charging it won't go beyond the 1% from wall charger. But it can charge from PC, however the phone gets extremely laggy when charging for some reason.
Moto G not charging
jufa2401 said:
My Moto G bugs me out when charging sometimes as well, however my issue is different.
When charging it won't go beyond the 1% from wall charger. But it can charge from PC, however the phone gets extremely laggy when charging for some reason.
Click to expand...
Click to collapse
got a MOTO G for my wife and we did not have any problems with it for a while until it stopped charging.Tried 5-6 chargers all HTC,SAMSUNG genuine 1Amp some working some not.The ones that were working stopped after a few days.It will charge from PC but it takes to long.
Ordered a charger from ebay and it worked for a day or two and it stopped also.
Any ideas why guys?
studentu05 said:
got a MOTO G for my wife and we did not have any problems with it for a while until it stopped charging.Tried 5-6 chargers all HTC,SAMSUNG genuine 1Amp some working some not.The ones that were working stopped after a few days.It will charge from PC but it takes to long.
Ordered a charger from ebay and it worked for a day or two and it stopped also.
Any ideas why guys?
Click to expand...
Click to collapse
Hi no problems with mine I charge it with a 750ma Samsung charger charges absolutely fine I can also charge mine in the car with a 500ma USB adapter and cable. I think your phone is faulty and is burning the chargers out probably better off just getting a replacement.
vivek572 said:
I just received my Moto G yesterday (in the UK). I am unable to charge the phone using the cable provided with the phone. Other cables either do not work, or charge improperly (keeps going on and off, rapidly). With a wall charger, the charging is extremely slow, taking over 10 minutes to increase the charge by 1%.
Also, the phone is refusing to connect to my 3G network. I have even tried resetting the access point details. It works fine when it's connected to wifi.
Does anybody else have these issues? Do I need to ask Motorola for a replacement?
Click to expand...
Click to collapse
For the charging issue with "unofficial" cables, you can try the tool in this thread, it may work:
http://forum.xda-developers.com/showthread.php?t=2601628

Slow charging problem

Hello all,
Since yesterday I have this very strange slow charging problem.
Yesterday I charged for a little bit my Mate7 from a car charger. The charger works and the cable also, used it to change my note3, note4, oneplus one and never gave me any problems.
I charged it for 10-15 minutes from a car charger which for a fact I know that it's working properly. This morning the battery was 8%.....I'm changing it for 4 hours and the battery is only at 55%?
Anyone else had this problem? Any ideas on what's going on?
Please help
Root charge again
Why should I root it in order to charge it as before?
blackfire2802 said:
Hello all,
Since yesterday I have this very strange slow charging problem.
Yesterday I charged for a little bit my Mate7 from a car charger. The charger works and the cable also, used it to change my note3, note4, oneplus one and never gave me any problems.
I charged it for 10-15 minutes from a car charger which for a fact I know that it's working properly. This morning the battery was 8%.....I'm changing it for 4 hours and the battery is only at 55%?
Anyone else had this problem? Any ideas on what's going on?
Please help
Click to expand...
Click to collapse
Always use charger 1.8A.. (original huawei) or 2A (samsung one)
in car u have cheap rubbish charger probably NOT even 1A..
I use 2A .. at home ..
Get proper quality car charger..
Yeah well, it charged my note 3, note 4 and OnePlus One without any problems..... So obviously it's not the charger...
blackfire2802 said:
Yeah well, it charged my note 3, note 4 and OnePlus One without any problems..... So obviously it's not the charger...
Click to expand...
Click to collapse
faulty piece , warranty ..
blackfire2802 said:
Hello all,
Since yesterday I have this very strange slow charging problem.
Yesterday I charged for a little bit my Mate7 from a car charger. The charger works and the cable also, used it to change my note3, note4, oneplus one and never gave me any problems.
I charged it for 10-15 minutes from a car charger which for a fact I know that it's working properly. This morning the battery was 8%.....I'm changing it for 4 hours and the battery is only at 55%?
Anyone else had this problem? Any ideas on what's going on?
Please help
Click to expand...
Click to collapse
Are you able to solve the issue. I am also facing same issue. I have changed charger , factory reset the phone but still its charging at extremely slow rate.
Same problem here. Has anyone a solution for the slow charging? I just charged for over an hour and it went from 22% to 25%. Original charger and cable.
Exactly same problem .
I have changed the firmware to official lolipop 5.1.1 but there is no difference.
Start charging at midnight and at 7 h am, 40% battery!
The phone is charging but if I must charge for 24 hours , this is a big problem.
This problem is only on Lolipop or same on Kitket?
netvlada said:
This problem is only on Lolipop or same on Kitket?
Click to expand...
Click to collapse
I don't know but i am in lolipop
i think it is only Lolipop problem,i have the same broblem ,but not every time to slow charge.
Buy yourself USB power monitor on ebay or amazon (they arent expensive) to see how much Amps is getting through. I had three different cables and only one of them charged with 1.7A. The other .085A or 0.99A.
blackfire2802 said:
Hello all,
Since yesterday I have this very strange slow charging problem.
Yesterday I charged for a little bit my Mate7 from a car charger. The charger works and the cable also, used it to change my note3, note4, oneplus one and never gave me any problems.
I charged it for 10-15 minutes from a car charger which for a fact I know that it's working properly. This morning the battery was 8%.....I'm changing it for 4 hours and the battery is only at 55%?
Anyone else had this problem? Any ideas on what's going on?
Please help
Click to expand...
Click to collapse
Please check if your data cable works when you connect your mate 7 to pc? By it I means if your device is deted as media device or it only charges ?
This problem used to happen with me .. look
the problem isn't actually the charger itself, it's the USB cable. It needs to be a genuine USB cable that came with some phone, I use a samsung one that came with a note 3. borrow one or get it, or get a full charger.
those USB types work
- HTC , Samsung , Huawei
But first, You need to get a samsung charger 5V >> 2A " you just say to the seller, Samsung fast charge capable charger"
my Huawei y6 is now slow charge from 50 to 100 it take around 3 hrs . i use the original charger.what could be the reason ? And how to solve this ?

usb not recognised

I am having Huawei Ascend Mate 7 mobile phone.
Few days back, phone charging got very very slow. It takes 10 hours to completely charge the phone. I thought it might be due to data cable. I buyed new one but same problem.
Then I connected my mobile to pc, then it showed USB not recognised.
I thought to reflash the software but for that stock recovery is required which can be flashed only with data cable but data cable is not working.
Then I tried charging my phone with a charging cable with only 2 wires. Now, the phone takes 5 hours to completely charge the phone.
Then I thought it might be due to faulty charging port. I ordered new usb flex cable spare part from aliexpress and got it replaced . But still the same problems . Slow charging, usb not recognised
I am also attaching images of flex cable, charging cables
Please help me know what could be issue and any solution to this?
Is there anyway to flash stock recovery without data cable
I have the same problem.
Can anyone help me ?!!

Note 5 battery problem

So i bought this unlocked note 5 3 months ago from uae , it was working okay for then first couple of months then a month ago the battery started to stop charging at 85% then 70 then 68 and it keep on degrading everyday till today it charges only 15%, i need to know what you guys think the problem is?
i'm suspecting that the phone had it battery changed before i bought it to a non original one
Have you tried changing the usb cable and adaptor?
5dadd7 said:
Have you tried changing the usb cable and adaptor?
Click to expand...
Click to collapse
it turned out to be the battery , i got it replaced and its working okay now probably it was a fake fast charger that screwed it over

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