Display problem noticed - Huawei Mate 9 Questions & Answers

Hello everyone,
I bought recently Huawei Mate 9 Europe edition (impressive device indeed).
The only issue I noticed is that while scrolling up or down, left and right, the black letters on a white background are getting lighter and thinner. The black color becomes grey or with an yellow touch.
I tried to fix it via settings with changing the color temperature. Setting warm or cold or more red for instance changes only slightly the color tint but not the problem itself.
When I bought the device, the firmware version was MHA-L29C432B126. Yesterday I upgraded the firmware via FunkyHuawei to a version MHA-L29C43B138. Unfortunately the problem wasn't solved.
Yesterday I went to the official store/service of Huawei here in Bulgaria and checked their device, same problem appears. I sent an email to the Huawei support and customer service in Bulgaria and I am curious to know what their opinion would be.
I was wondering if anyone else has noticed the same issue which is very annoying for me.
I hope it is a software problem and not hardware.
I have uploaded an youtube short video showing the problem in my second post.
Happy New Year!
Cheers,
Svetlio

https://youtu.be/dBwG1UVDNnY

Hi, I don't consider that really a problem although I don't see that on my device. Have you played with rendering options in developer mode?

I found it very annoying. I have few other devices different brands and none of them having that problem.
I haven’t play with developer mode at all.

Is it only in White background and black text?
---------- Post added at 09:51 PM ---------- Previous post was at 09:48 PM ----------
I have the same effect. But i only see this in XDA.

Yes, only on a white background and black letters (and red letters on a white background but less noticeable).
The effect seems most noticeable in XDA but it is appearing in numerous of websites.
I open XDA with my other brand devices and there is no such an annoying effect with them.

This is an IPS panel with slow pixel response times, and the overdrive/overshoot may be poorly set - who knows. Point is, you're seeing ghosting and it is 100% normal for an IPS panel. If you can't stand it, go buy an AMOLED phone. My phone does it too, and so did my V20. My Pixel XL is 100% clear when scrolling anything though, because it's AMOLED as I mentioned, which has like 0.1 ms response times.

Among our family's devices we have 2 with IPS panel ( tablet LG V500 and LG G3). Both don't have that effect.

svetliodrums said:
Among our family's devices we have 2 with IPS panel ( tablet LG V500 and LG G3). Both don't have that effect.
Click to expand...
Click to collapse
I don't have this effect on my mate 9,could be they use different panels in mate 9?

I doubt, shouldn't.

Related

[Q] weird lines on S6 screen

Hello guys. This is already the 3d galaxy s6 that i replace and still comes with this lines on screen.
The lines appears only in direct sun light when phone gets a brightness boost. (even when auto brightess is off, but is set up to max, display still boost the brightness in direct sunlight.). Am i the only one with this issue ?
iurisimo said:
Hello guys. This is already the 3d galaxy s6 that i replace and still comes with this lines on screen.
The lines appears only in direct sun light when phone gets a brightness boost. (even when auto brightess is off, but is set up to max, display still boost the brightness in direct sunlight.). Am i the only one with this issue ?
Click to expand...
Click to collapse
they all have it
ingenious247 said:
they all have it
Click to expand...
Click to collapse
then thats quite a disappointment.
it looks like circuitry, i wouldnt worry about it
It's the frame!
I gave my phone back for that to Samsung, and they said that this is the frame and its normal thus it won't be fixed. Quite annoying indeed. They also said that all devices suffer from that, but I call that bollocks.
I've tried multiple times to see if mine had this and couldn't see any of those lines.
Sent from my SM-G920V using XDA Free mobile app
All of these devices have that. This is an amoled trade off, it's seen in other amoled devices too. I have a brand new S6 and it has this too.
Update, went to the local Rogers store, they were shocked when I showed them this issue. We unboxed a brand new S6 and it had the issue, then we tried two display models, only one of the two had the issue!
Therefore, this affects the majority of devices, but not all! Now I'm pissed and want a working display.
I repeat, this does not occur to all S6s, demand your refunds folks...
---------- Post added at 12:39 PM ---------- Previous post was at 12:25 PM ----------
ingenious247 said:
they all have it
Click to expand...
Click to collapse
That's what I thought too, until I found one without it yesterday. However, out of 5 devices, this is the only one I've seen without it. Some had it so badly you could see the line very very crisply.
Ugh... Guy at the phone store, "we can't go through every box looking for one without the issue...". So it's a bloody crap shoot at this point.
autom8r said:
Update, went to the local Rogers store, they were shocked when I showed them this issue. We unboxed a brand new S6 and it had the issue, then we tried two display models, only one of the two had the issue!
Therefore, this affects the majority of devices, but not all! Now I'm pissed and want a working display.
I repeat, this does not occur to all S6s, demand your refunds folks...
---------- Post added at 12:39 PM ---------- Previous post was at 12:25 PM ----------
That's what I thought too, until I found one without it yesterday. However, out of 5 devices, this is the only one I've seen without it. Some had it so badly you could see the line very very crisply.
Ugh... Guy at the phone store, "we can't go through every box looking for one without the issue...". So it's a bloody crap shoot at this point.
Click to expand...
Click to collapse
They all have it, you are looking behind the screen: http://forum.xda-developers.com/gal...orkarounds-t3081836/post60821381#post60821381
jonchliu said:
They all have it, you are looking behind the screen: http://forum.xda-developers.com/gal...orkarounds-t3081836/post60821381#post60821381
Click to expand...
Click to collapse
Mine doesn't.
Sent from my SM-G920V using XDA Free mobile app
Chadly said:
Mine doesn't.
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
You just can't see it then but it's there. It's not the screen itself, it's the shadow caused by what's behind the screen. That's why it's only really visible on an all white screen at full brightness in direct sunlight. You are literally shining a light through the screen onto the other side.
Go shine a bright light into the screen and look for the top horizontal zig zag pattern that the circuit makes in the pic in my previous link.
There's no defect of the screen itself.
Just tested my cousins S6, it does not have this issue! So I've found two that don't and 6 that do.
jonchliu said:
You just can't see it then but it's there. It's not the screen itself, it's the shadow caused by what's behind the screen. That's why it's only really visible on an all white screen at full brightness in direct sunlight. You are literally shining a light through the screen onto the other side.
Go shine a bright light into the screen and look for the top horizontal zig zag pattern that the circuit makes in the pic in my previous link.
There's no defect of the screen itself.
Click to expand...
Click to collapse
I've confirmed two handsets now with no issues and 6 with. They most definitely do not all display this behavior.
This is quite simply ****ty manufacturing.
I sure wish this affected all phones, then I could live with it, but it 100000% does not affect all phones. Confirmed with the Rogers guy, we both found one phone that did not have this. He saw the issue right away too. So I know he saw what I did and we did not find it in his display model...
autom8r said:
I've confirmed two handsets now with no issues and 6 with. They most definitely do not all display this behavior.
This is quite simply ****ty manufacturing.
I sure wish this affected all phones, then I could live with it, but it 100000% does not affect all phones. Confirmed with the Rogers guy, we both found one phone that did not have this. He saw the issue right away too. So I know he saw what I did and we did not find it in his display model...
Click to expand...
Click to collapse
Maybe some don't show through as much as others. All I'm saying is this is not a screen defect, it's got nothing to do with the screen itself it's what's showing behind the screen.
All models are not going to be identical, they are all manufactured within certain tolerances. That goes for not just the screen, eg. the batteries will vary in capacites slightly, the CPU will vary in speeds slightly, the camera sensor qualities will vary etc.
jonchliu said:
Maybe some don't show through as much as others. All I'm saying is this is not a screen defect, it's got nothing to do with the screen itself it's what's showing behind the screen.
All models are not going to be identical, they are all manufactured within certain tolerances. That goes for not just the screen, eg. the batteries will vary in capacites slightly, the CPU will vary in speeds slightly, the camera sensor qualities will vary etc.
Click to expand...
Click to collapse
Screens are meant to be one way devices, that's why they're called screens... You should not be able to see through a screen! That's the point here...

Grey lines on display

Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. :laugh:
Unlocked model S7(flat)
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
gtg465x said:
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
Click to expand...
Click to collapse
I saw it in the first day itself. Expected value for the price paid is not delivered means. It's cheating
Its very common on AMOLED devices unfortunately and my guess is that the vast majority of users cannot see it so lower # of units returned to samsung and they probably will blame it on QA. If a lot of consumers would start to notice it and demand for close to perfect panels then samsung will probably up their AMOLED game.
we bought 3 sgs7 phones all of them have this issue...how can such a company like Samsung do this ...like i cant see that LOL my vission on close distances is verry verry good so thats whay i saw those gray lines in a minute after buying one.i went to see my brothers gs7 after that and of course his one was the same and then after one week my father bought one white version so i thought that the 3rd one has to be a good one but NOPE it was the same story again...im very pissed so i will go to Samsung and tell them about it and will see what will they say...just to let u know guys i had similar problem on xperia z5 but instead of grey lines i had white ones and also some white spots and i send it to waranty and told them about the display issue and they have replaced the screen and now its perfect...so im goin to do that on Samsung aswell. good luck ppl
just to let u know guys i went Samsung and they replaced the screen but those gray lines are visible again so they sad that they cannot fix it and change screen everytime.... it looks like that alot of led panels are baddly constructed in the factory so i decided to return the phone.
I am on my 3rd galaxy S7. The 1st had the SD card connecting and disconnecting. The 2nd one the USB port would no longer transfer data(learned because VR stopped working) I am worried about the build quality of this phone....
Sent from my SM-G930T using XDA-Developers mobile app
JovHok said:
Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. [emoji23]
Unlocked model S7(flat)
Click to expand...
Click to collapse
I have exactly this same issue and it's driving me nuts! I cannot return my phone now, but it's very noticeable for me those grey lines when some other people I tried to show it couldn't see it...I hate AMOLED displays, I have never had a phone with an AMOLED display which was perfect, all of them always had some issue at some point. From Motorola, other Samsung, Huawei, all of them had some sort of issue with the display.[emoji35]
Enviado desde mi SM-G930F mediante Tapatalk
Replaced once, too. Mine was not a perfect line, like gray dust splattered along a line. Especially visible with grayish flat images, there were clear fluctuations on shade of "gray". Second device is almost perfect. If you look with magnifying glass , there were some pinkish littttle dusty dots on white, but it is really hard to see with naked eye. So happy with second now.
This issue is present because AMOLED screens don't use backlight. Every pixel is emitting light, and my guess is that they aren't distributing the same amount of brightness on every area of the screen.
It's noticable, but as some said to a very small amount of people, and it isn't that much of an issue if u ask me. Bigger issue is that amoled screens burn in over time. I could see my keyboard on white background on my S5 after a year and a half of use. Thank god that s7 has themes so I can change keyboard layouts.
Everything comes with a price... LCD's have their flaws, and so do AMOLED's.
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
bitterano said:
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
Click to expand...
Click to collapse
Not here, I'm running the latest beta on my s7 and the grey lines are still there, it's a problem with the display itself.
Enviado desde mi SM-G930F mediante Tapatalk
Found a perfect solution
Found a complete solution here.
Works like a charm.
techgadgyblog.wordpress.com
My experience.
Hi all,
I have an unlocked, rooted, Nougat ROM S7 Edge and I have been experiencing the same issue for 3 months.
The only way for me to fixed it is to flash Superman ROM, then the lines disappear. Any other ROM (Elyos, S8 ports, ...): I have the grey lines. A kernel issue?
Cheers.
P.S.: Flicker free kernel used to work with Superman ROM but if I flash it after any other ROM, my phone gets stuck in boot.

S8+ AMOLED Display Quality (Red Tint Issue) - worse as previous Samsung devices

Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
Click to expand...
Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
Click to expand...
Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
Click to expand...
Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
Click to expand...
Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
Click to expand...
Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?

Any build issues?

Some people already have their devices so I wanted to know about the build quality and any problems with it.
I'm interested in the screen quality, especially any issues like the red/pink tint that affected many HTC 10 panels last year. Hopefully HTC has improved in this area.
Another issue with the HTC 10 (at least the units I tried) was a very loud vibration motor which made haptic feedback pretty annoying in quiet places (library, office, etc.), is this happening with the new phone?
x_d_n said:
Some people already have their devices so I wanted to know about the build quality and any problems with it.
I'm interested in the screen quality, especially any issues like the red/pink tint that affected many HTC 10 panels last year. Hopefully HTC has improved in this area.
Another issue with the HTC 10 (at least the units I tried) was a very loud vibration motor which made haptic feedback pretty annoying in quiet places (library, office, etc.), is this happening with the new phone?
Click to expand...
Click to collapse
I've no issues and very happy so far (day 3).
Quality is superb just like my HTC 10.
The screen has no noticeable tints and the quality is great. The screen is brighter than the HTC 10 and photos and video are fantastic when viewed on it. Viewing outside is better than the HTC 10, and the screen can be viewed in portrait with polarised sunglasses (unlike many phones and the HTC 10.
The haptic feedback on my HTC 10 is a little too strong for sure, but this U11 is less obtrusive and I think about right.
All in all, it's a good upgrade from the HTC 10, has great build quality, and I think it's great - very happy.
PhoneArena review mentioned a build issue, but it might only affect pre-production devices:
"On the two U11 handsets we examined during this review, each had one edge where the phone's back glass met the metal frame and there was a pronounced sharpness to the transition – while the other side was perfectly smooth. But with each phone we looked at, this sharp edge was on a different side – just not very consistent. "
Please tell us there won't be any of the dreaded yellow tinted screens?! It took me 3 HTC 10's to finally get a good one.
my one is same as M10 last year
red tint screen since the auto brightness is below around 60%
Thanks for the input guys, I just ordered my U1 1 and will comment on the build quality when I get it.
Very few reviews and owners seem to be mentioning tint issues so apparently this is not as much of a problem as last year.
I think it has some build issues (gaps between the frame and the glass) more than a tint issue.
Sent from my HTC 10 using XDA Free mobile app
https://www.dropbox.com/s/1h58vs0e0kecl5m/20170612_113133.jpg?dl=0
Anyone's glass not flush across the top and all corners of the phone?
---------- Post added at 12:36 PM ---------- Previous post was at 12:26 PM ----------
https://www.dropbox.com/s/z9eztlg3dujlwqj/20170612_114507.jpg?dl=0
droidrev71 said:
https://www.dropbox.com/s/1h58vs0e0kecl5m/20170612_113133.jpg?dl=0
Anyone's glass not flush across the top and all corners of the phone?
---------- Post added at 12:36 PM ---------- Previous post was at 12:26 PM ----------
https://www.dropbox.com/s/z9eztlg3dujlwqj/20170612_114507.jpg?dl=0
Click to expand...
Click to collapse
Mine doesn't have this problem.
x_d_n said:
Mine doesn't have this problem.
Click to expand...
Click to collapse
That's good but I was asking for people that may have build issues. Mine is on its way back to HTC.
Every phone I've had (all HTC) have all had loud vibrators come the 12 month mark.
What I do find bothersome though is when starting up the camera it skips and shudders so bad it's unusable. I'm on my 2nd device (first one literally all of a sudden had an entire screen length crack under the glass) and both have had the same issue. Really hoping HTC fixes soon.
Sent from my 2PZC5 using Tapatalk
Mine is the 6 GB RAM version and I've issues with the screen. Near the bottom border there's an abnormal pixel (it changes according to the color but is bigger than the rest) and there're some shadows at bottom border from left to right, similar to light bleeding issue. Thankfully both defects are at bottom and they're no so visible but it still bothers me. I can return the device to Hong Kong in order to receive a new one but what happen if defective pixel is at the center of the screen? It can be worst.
Jadraker said:
Mine is the 6 GB RAM version and I've issues with the screen. Near the bottom border there's an abnormal pixel (it changes according to the color but is bigger than the rest) and there're some shadows at bottom border from left to right, similar to light bleeding issue. Thankfully both defects are at bottom and they're no so visible but it still bothers me. I can return the device to Hong Kong in order to receive a new one but what happen if defective pixel is at the center of the screen? It can be worst.
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Is the light bleeding something like this https://youtu.be/fGfTgu-8En0?t=282 or this http://cdn.mos.cms.futurecdn.net/wioSerCCQcfQ5Vg3PnmHVL-650-80.jpg?
I have updated from the 10 and my only build concern is the power button feels a little loose......
Well worth the upgrade.....
Sent from my HTC 2PZC100 using Tapatalk
x_d_n said:
Is the light bleeding something like this https://youtu.be/fGfTgu-8En0?t=282 or this http://cdn.mos.cms.futurecdn.net/wioSerCCQcfQ5Vg3PnmHVL-650-80.jpg?
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It's like the video. Take a look at the left bottom part of the phone. There are some shadows, the light is not uniform. Look at this carefully as the problem appears only few seconds.
Anyway the store acceded to give me a 10% discount for the flaw as sending back from Chile to Hong Kong is a PITA.
Apart of screen issues the phone totally worth the upgrade in comparison with HTC 10. It's better than S8+ too. I returned an S8 because it was restarting randomly. I should say that S8 screen, at least my unit had a pinkish tone at bottom and superior border and also at both edges. It wasn't a zero flaws screen too.
Terra1 said:
I have updated from the 10 and my only build concern is the power button feels a little loose......
Well worth the upgrade.....
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I wouldn't have noticed if you didn't mention it. Not loose enough to consider as a build issue, however.
AarSyl said:
I wouldn't have noticed if you didn't mention it. Not loose enough to consider as a build issue, however.
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Lol, but now you notice it.......... I would call it a build issue, what would you call it?
Sent from my SM-T530 using Tapatalk
Terra1 said:
Lol, but now you notice it.......... I would call it a build issue, what would you call it?
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A power button that moves a little. I don't know....doesn't bother me, that's all. Not many power buttons are completely sturdy, unless they don't protrude as much.
Jadraker said:
It's like the video. Take a look at the left bottom part of the phone. There are some shadows, the light is not uniform. Look at this carefully as the problem appears only few seconds.
Anyway the store acceded to give me a 10% discount for the flaw as sending back from Chile to Hong Kong is a PITA.
Apart of screen issues the phone totally worth the upgrade in comparison with HTC 10. It's better than S8+ too. I returned an S8 because it was restarting randomly. I should say that S8 screen, at least my unit had a pinkish tone at bottom and superior border and also at both edges. It wasn't a zero flaws screen too.
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Every U11 I've seen in reviews (and my own) has this problem, a white background is never uniform at the bottom of the screen, so it was wise not to ask for a replacement and accept the discount lol
x_d_n said:
Every U11 I've seen in reviews (and my own) has this problem, a white background is never uniform at the bottom of the screen, so it was wise not to ask for a replacement and accept the discount lol
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Yes, apparently most if not all HTC U11 have this "light bleeding" issue. Anyway, I take the 10% discount due to the defective pixel I've and that the upper speaker is not as clear as HTC 10. It sounds good but it has a little background noise during calls (Skype, WhatsApp and normal calls). Even with those issue it's an excellent phone and the best from HTC so far. It's superior to S8+ in my opinion and I owned both devices.
For the screen issues please look at the pictures I'm attaching.

Quality Control issues with the screen - Be warned

I ordered the G7 from T-Mobile pretty much as soon as I could. I received it 2 days later. From the second I turned on the screen, I could clearly see a huge spot of LCD bleed to the right of the charging port. It was only really visible on white/off-white backgrounds, but it was plain as day and unacceptable for a $750 device.
I called T-Mobile within a day to try and swap it out. Long story short, it would involve sending it back, waiting for them to confirm, then sending me a replacement. I didn't want to deal with any of that, so I just returned it. Fun fact: The original tech on the phone wanted me to run a diagnostic and reboot the phone to troubleshoot (LOL!).
Anyway, I went to a local T-Mobile store and found another display model with the EXACT SAME LIGHT BLEED ISSUE and in the same spot. I pointed it out to the rep and he was surprised. So, what I originally thought was bad luck may, in fact, be a more widespread issue. That, or I just happened to find the only two LG G7 devices with this particular issue.
We all know that LCD panels have light bleed issues of varying amounts (the one notable exception being iPhones). But this was still disappointing, especially on new screen tech from LG. I just want people to be informed before buying. I loved the phone otherwise, although the taller, thinner form factor was a little odd. I prefer the V30's form factor.
Attached are photos of my unit. You can clearly see the blinding white spot shining up like a spotlight from the bottom. If you're buying this phone, good luck. I did see a Pink unit at T-Mobile without this issue. Both units that had it were Silver, for what it's worth.
yea, my wife had this issue in the same spot on her red edition. i easily found others online with the same issue in the same spot.
LG has quality control issues. the screen on the v30 was so bad that i ended up returning it.
my g7 has no such issues and i have been pleasantly surprised with my experience on it thus far.
if you can get a good, unaffected model you will probably be happy with it.
Unfortunate that many people are experiencing this. My 2 phones that arrived seem flawless to me so far.
What do you guys think?
There's already a post on this
---------- Post added at 07:16 PM ---------- Previous post was at 07:15 PM ----------
https://forum.xda-developers.com/lg-g7-thinq/help/backlight-bleed-t3798502
mammothjojo88 said:
What do you guys think?
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You definitely have it in the same spot, though to a lesser degree than I had. It's your call, but I think that's unacceptable given the price. Since it only really rears its ugly head on white backgrounds, some people may find they can live with it.
please remove
Lol. Man I didn't even notice that issue. But I can see the same bleeding in the exact same area. I'm on JOD so I might just keep it since I'll jump to the note 9 in 3 or 4 months.
Sent from my LM-G710 using Tapatalk
I ordered two via the BOGO sale, both Rose color and the screens are flawless
Major backlight bleed through the LCD screen right out of the box. Apparently its a common issue. Went back to Sprint to swap it only to find that the would have been replacement had the same issue. Opened up two more new G7s with the manager only to find the same problem. LG fell through on this one. Id suggest looking elsewhere as of now. Unless you dont mind the visual nuisance
I picked up a Verizon G7 from Best Buy 2 days ago and I have no screen issues. My is performing just fine with no light bleed.
Got mine in store from Tmo. Have had no issues with mine so far. Try not to read too much into this. Samsung has had screen issues with about every model they've released since the S6.
Verizon edition here and it's perfect. We've sold probably 50 out of my Verizon store also and not a single issue
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
Flawless here also, T Mobile version.
hungryfortech said:
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
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Click to collapse
In the case of the G7, a white background seems to bring the bleed out the most. Open a white image or the settings menu and check the bottom edge. It appears to occur in the same place on all G7 units that have it.
US 710ULM and no issues with the display, color or bleed. Purchased Black from Bestbuy.
its one of the nicest LCD displays ive seen. Brightness and colors are fantastic.
Sent from my LM-G710 using Tapatalk
No bleed here either.
no bleed here all good
Got mine from B&H yesterday. No light bleed at all.

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