Hello, I am actually using Mate 9 Pro, but I thought that more users here so I wanted to ask you one question.
I yesterday noticed that when I try to log my run with runkeeper, the app always closes when I quit it. It doesn't happen with any other phone I have (Nexus 6P and OnePlus3T) nor doesn't happen with other run trackers. But Runkeeper is just unusable.
Is the same problem with Mate 9 also?
OT: Where did you buy the Pro ?
Same problem
I have the exact same problem with Runkeeper on my new Huawei Mate 9 Pro:
When the screen locks, either automatically or through me pushing the lock button, the tracking stops...
Mine was bought in Norway where I live...
Anyone?
There is a standard setting in EMUI in which apps default auto close when screen is off. This can be changed, but you need to get into something like Settings -> apps -> [Your App] -> Battery
leyxu said:
I have the exact same problem with Runkeeper on my new Huawei Mate 9 Pro:
When the screen locks, either automatically or through me pushing the lock button, the tracking stops...
Mine was bought in Norway where I live...
Anyone?
Click to expand...
Click to collapse
danvsima said:
There is a standard setting in EMUI in which apps default auto close when screen is off. This can be changed, but you need to get into something like Settings -> apps -> [Your App] -> Battery
Click to expand...
Click to collapse
No its not this since every other running app does work well. I just don't want to change to other app after using runkeeper for several years now
Sent from my LON-L29 using Tapatalk
Huawei mate 9 vs runkeeper
I have a same problem with my huawei mate 9. Before I had Honor 7, and runkeeper always stopped with it too when the screen is off. So I think the problem is maybe with the EMUI...
I made the settings which you mentioned below, but doesn' t help.
Anyone, is there any solution?
I know it doesn't help but I haven't noticed any issue on my UK Mate 9.
There was a Runkeeper app update yesterday - check if you have the most up-to-date version.
Ksylviaa said:
I have a same problem with my huawei mate 9. Before I had Honor 7, and runkeeper always stopped with it too when the screen is off. So I think the problem is maybe with the EMUI...
I made the settings which you mentioned below, but doesn' t help.
Anyone, is there any solution?
Click to expand...
Click to collapse
when you change the settings, reboot and see if that helps
wrecklesswun said:
when you change the settings, reboot and see if that helps
Click to expand...
Click to collapse
Thanks your answer, I rebooted it many times since I change the settings, but didn't help
danvsima said:
There is a standard setting in EMUI in which apps default auto close when screen is off. This can be changed, but you need to get into something like Settings -> apps -> [Your App] -> Battery
Click to expand...
Click to collapse
I have the same issues with Huawei Mate 9 Pro and endomondo. Try changing the power settings for runkeeper in:
Settings->battery->power saving from apps->close apps on screen lock->runkeeper - disable
And:
Settings->apps->settings->special access->ignore battery optimizations->runkeeper->allow
I have done this and but still have some issues with endomondo.
Tried to install GPS locker to keep a lock on GPS while using endomondo even if I do believe it is a power issue.
But maybe it will work for you?
I'm on the B156 software.
I know this is less ideal, try converting to a system app and see if that works.
Blueyed1 said:
I have the same issues with Huawei Mate 9 Pro and endomondo. Try changing the power settings for runkeeper in:
Settings->battery->power saving from apps->close apps on screen lock->runkeeper - disable
And:
Settings->apps->settings->special access->ignore battery optimizations->runkeeper->allow
I have done this and but still have some issues with endomondo.
Tried to install GPS locker to keep a lock on GPS while using endomondo even if I do believe it is a power issue.
But maybe it will work for you?
I'm on the B156 software.
Click to expand...
Click to collapse
Since I started to use GPS lock, I've not had any issues with endomondo :good:
Related
Hello team,
As you probably know, there is probably an issue in EMUI and killing «automatic processes» application like Tasker & Macrodroid even though they are activated in protected mode and in ignore list of optimization.
I have tried Tasker & Macrodroid as far now without any luck. EMUI version NXT-L29C432B320
Any advise please ?
MobilePerson said:
Hello team,
As you probably know, there is probably an issue in EMUI and killing «automatic processes» application like Tasker & Macrodroid even though they are activated in protected mode and in ignore list of optimization.
I have tried Tasker & Macrodroid as far now without any luck. EMUI version NXT-L29C432B320
Any advise please ?
Click to expand...
Click to collapse
Hi,
go to Settings - Battery - energy plan
and set it to performance
This should fix it
Thanks for answer. I had already test it without luck.
Just a correction, my version is B180 not 320
euerdudeness said:
Hi,
go to Settings - Battery - energy plan
and set it to performance
This should fix it
Click to expand...
Click to collapse
Please let me know if this parameterization had the expected result to your schedules. Which application of them.do you have ?
Any news guys ? I only have this problem?
Come guys. Please, no one has this problem?
I have problems on this with Tasker and other apps not being able to stay on in the Accessibility.
I can't keep up my sleep cycle alarm up all night ._. this is ultra annoying. Not only I can't send smses from 3rd pty apps like mighty text, or pushbullet, but now I can't even use these apps, which sleep crappy EMUi.
I'm running Android 7.0 with EMUI 5.1 on Huawei P10 and I experienced that my Runkeeper is killed time to time as well.
I just found a hidden menu with battery optimization. Go to Settings >> Apps >> Settings (a gear icon at the bottom) >> Special access >> Ignore battery optimization. Found your app and disallow the optimization.
I haven't tried that yet but it might help.
update: no, it does not work, Runkeeper is still being killed :-/
kayncz said:
I'm running Android 7.0 with EMUI 5.1 on Huawei P10 and I experienced that my Runkeeper is killed time to time as well.
I just found a hidden menu with battery optimization. Go to Settings >> Apps >> Settings (a gear icon at the bottom) >> Special access >> Ignore battery optimization. Found your app and disallow the optimization.
I haven't tried that yet but it might help.
Click to expand...
Click to collapse
Except we can't see all apps, and mainly the ones which I would like to see inside.
kayncz said:
I'm running Android 7.0 with EMUI 5.1 on Huawei P10 and I experienced that my Runkeeper is killed time to time as well.
I just found a hidden menu with battery optimization. Go to Settings >> Apps >> Settings (a gear icon at the bottom) >> Special access >> Ignore battery optimization. Found your app and disallow the optimization.
I haven't tried that yet but it might help.
update: no, it does not work, Runkeeper is still being killed :-/
Click to expand...
Click to collapse
I can confirm this does not solve the problem. On my Honor 9 (EMUI 5.1) Tasker still gets killed from time to time. I also checked Run in foreground + Show notification icon in Tasker options.
Can anyone confirm this? Or, even better, anyone have solution for this problem?
I disabled every battery optimisation I found, including the following:
- Settings > Apps > Settings > Special access > Ignore optimisations
- "locked" Strava in recent apps menu
I read a lot about this with different Huawei phones, somehow I hopped the problem is fixed on Mate 9...
You might want to approach the developer. Most people never bother. Drop them a quick email.
Sent from my MHA-L29 using XDA Labs
Governa said:
You might want to approach the developer. Most people never bother. Drop them a quick email.
Click to expand...
Click to collapse
I did that now, thanks for an idea
You can only try the developer, but they may need help from Huawei to find out where the problem is in the phone.
And Huawei will never help. They have an answer to all questions about app problems - "We do not support any apps."
yeah, same problem with me..had an ascend p7..and now a mate 7..crashes after the first phone unlock...couldn't find any fix for a couple of years or so...
Huawei mate 9 Strava recording issues.
After optimising the battery I changed the Strava settings so the screen stays on whilst riding. This appears to have worked at least for my last 2 rides
###############
QUOTE=goranimo;71282416]Can anyone confirm this? Or, even better, anyone have solution for this problem?
I disabled every battery optimisation I found, including the following:
- Settings > Apps > Settings > Special access > Ignore optimisations
- "locked" Strava in recent apps menu
I read a lot about this with different Huawei phones, somehow I hopped the problem is fixed on Mate 9...[/QUOTE]
I'm having an intermittent issue (1 in 20 times) whereby the exercise app I use just turns off before I'm done. I've used the same app for years without issue, but notice its on Mate-9 or Android-7 as an issue? Any suggestions please? I've tried other apps and same has happened on this device so I'm thinking not an app issue.
I am having the same issue with some gaming apps
Sent from my MHA-L29 using Tapatalk
OK, now its happened 3 times in a row. Anyone know a solution please?
palatkik said:
OK, now its happened 3 times in a row. Anyone know a solution please?
Click to expand...
Click to collapse
It could happen when you're using old-api application and internal task-killer preferred to unload your app from memory.
Press square button to get recent apps and press icon with lock to hold app always in memory.
5[Strogino] said:
It could happen when you're using old-api application and internal task-killer preferred to unload your app from memory.
Press square button to get recent apps and press icon with lock to hold app always in memory.
Click to expand...
Click to collapse
Thanks for that idea. I tried it and so far so good. I will continue this method for next few weeks to see if it solves the problem 100%.
palatkik said:
Thanks for that idea. I tried it and so far so good. I will continue this method for next few weeks to see if it solves the problem 100%.
Click to expand...
Click to collapse
5[Strogino] said:
It could happen when you're using old-api application and internal task-killer preferred to unload your app from memory.
Press square button to get recent apps and press icon with lock to hold app always in memory.
Click to expand...
Click to collapse
No luck I'm afraid. I tried three times successfully using this method then the forth time it was back to the usual rubbish result of app stopping early during the exercise with the lock to hold app in lock position.
I'm open to other ideas please? As it stands the Mate-9 has proved useless to monitor fitness routines. I've written to Huawei support about it (in London UK) and they just say to wait for an o/s update in future!
I suggest you to give up on it. Huawei phones can't work correctly with sports tracking app for YEARS. Probably all their phones have same issues. Just google it and you will find other suckers like us.
Also, Mate 9 is completely inaccurate during the time it tracks (pre-crash). It must be related with different problem - GPS sucks too. Look for GPS thread in this forum to keep you updated.
Last version of Strava app shows in-app alert which says that their app can't work correctly with my device (Mate 9). It still allows me to use it. So, they gave up on us.
My suggestion is to get some old/backup phone and use it for tracking. E.g. I'm using my good old faithful Samsung Galaxy S4.
goranimo said:
I suggest you to give up on it. Huawei phones can't work correctly with sports tracking app for YEARS. Probably all their phones have same issues. Just google it and you will find other suckers like us.
Also, Mate 9 is completely inaccurate during the time it tracks (pre-crash). It must be related with different problem - GPS sucks too. Look for GPS thread in this forum to keep you updated.
Last version of Strava app shows in-app alert which says that their app can't work correctly with my device (Mate 9). It still allows me to use it. So, they gave up on us.
My suggestion is to get some old/backup phone and use it for tracking. E.g. I'm using my good old faithful Samsung Galaxy S4.
Click to expand...
Click to collapse
This phone is looking worse and worse every day I wonder if it will support at least MiFit and Mi Band fitness tracker? Can't crash there, right?!
Anyone found a solution to this yet please? On my Mate-9 - now build B189 the problem seems to be that my exercise app using GPS stops working anytime after about 70 minutes of exercise (I cycle outdoors). If I interact with the app during exercise (such as pause - resume) every hour I can continue recording the exercise for full duration, otherwise after around 70 minutes my apps stop without notice. On other devices same apps work. Seems to be an issue with my Mate-9, anyone else notice this and or fix it?
palatkik said:
Anyone found a solution to this yet please? On my Mate-9 - now build B189
Click to expand...
Click to collapse
Since Huawei updated me to Android 8 the problem no longer exists. Its taken a year to get to love this phone. I still cannot get myself to like the Mate-10 so will stay with this as I now for the first time since owning the Mate-9 have no issues at all with it.
palatkik said:
Since Huawei updated me to Android 8 the problem no longer exists. Its taken a year to get to love this phone. I still cannot get myself to like the Mate-10 so will stay with this as I now for the first time since owning the Mate-9 have no issues at all with it.
Click to expand...
Click to collapse
Nope, problem is not fixed in Oreo. At least with Strava. It still crashes during longer pauses.
goranimo said:
Nope, problem is not fixed in Oreo. At least with Strava. It still crashes during longer pauses.
Click to expand...
Click to collapse
I use a bike computer but was having issues with Strava live tracking, I think I have it resolved but not totally sure.
For some bizarre reason there are two places to exclude apps from power management:
Settings/Apps & notifications/Apps/Settings/Special access/Exempt from battery optimization/*Drop Down* All apps/*Allow/Don't Allow*
&
Settings/Battery/Launch/*Toggle On/Off*
Mate 9: 567/360
Hey Guys,
I bought a brand new Honor 6x yesterday and rooted it ( I followed a thread from XDA). Unlocked bootloader, flashed twrp and then installed SuperSU. I want this device to use one and only one app which I have developed. Problem is that, after starting the app, one background service is started, but the Honor 6X is killing them randomly. Very frequent. Even the onDestroy method is not getting called in that scenario.
I know that when we remove the app from task manager, the services gets killed in the Honor 6X, but in my case, I just minimise the app and then also the services gets killed.
Is this something related to rooting? I tried rooting Nexus 5 and in that also, the services gets killed.
Any help will be helpful.
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
RedSkull23 said:
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
Click to expand...
Click to collapse
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
driftking9987 said:
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
Click to expand...
Click to collapse
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
RedSkull23 said:
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
Click to expand...
Click to collapse
Thanks, got it. Will try and update if it works.
driftking9987 said:
Thanks, got it. Will try and update if it works.
Click to expand...
Click to collapse
Ok let me know if you can solve that.
you can add the app in ignore optimization list also.
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Ssudeep123 said:
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Click to expand...
Click to collapse
Gaana app, music app all works fine. not sure what is causing this though for you
shashank1320 said:
Gaana app, music app all works fine. not sure what is causing this though for you
Click to expand...
Click to collapse
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Ssudeep123 said:
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Click to expand...
Click to collapse
One more user reported this few days back. Not sure what was provided for a fix.
shashank1320 said:
One more user reported this few days back. Not sure what was provided for a fix.
Click to expand...
Click to collapse
Ok No problem btw Thanks. I will try to ask wynk about it
RedSkull23 said:
Ok let me know if you can solve that.
Click to expand...
Click to collapse
No. Sadly it didn't work out as expected. After adding app in that list, now the services are not getting killed but at the same time, the services are not getting called correctly.
Like, I call a particular service every 1 minute, when the screen is turned on, it works perfectly. But as soon as the screen gets off/ or the app is minimized, the service starts randomly. Like sometime it will get fired after 2 min, sometime 4 min and rarely at a mentioned frequency i.e 1 min.
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
driftking9987 said:
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
Click to expand...
Click to collapse
No other ideas at the moment...
Go to settings>battery, go to settings icon on top right, make sure everything off in there. I only turn on keep mobile data on during sleep (keep whatsapp always online).
Then go to settings>memory & storage>storage cleaner, go to settings icon on top right and turn off auto clean.
Lastly go to settings>apps, choose the apps that u want always active, go to battery, make sure system wake up on, after that go to write system settting, make it yes.
Remember to restart phone after settings applied.
See if it works.
Sent from my Honor 8 Pro using XDA Labs
After upgrading (non-root), I have several apps (Snapchat, Tidio, Shopify just to name some) where notifications don't work anymore.
I've been in contact with both Huawei and the app providers - but noone can solve the problem - accusing each other for causing the problem.
I've tried a bunch of thing including letting these apps override battery saver mode, launch them in background, never go hibernate etc - but nothing worked.
Does anyone have a solution to this?
when i upgraded to oreo my email wouldnt give me notifications or display the email either no matter what i tried. It only got fixed after a wipe and reset.
what's model of the device and where you purchase this phone ?
qianhui602 said:
what's model of the device and where you purchase this phone ?
Click to expand...
Click to collapse
The model? As described in topic it's a Huawei Mate 9 Pro
Purchased through a national phone company.
i was having problems with my regular Mate 9 and notifications.
i tried a bunch of stuff, probably messed some settings up. But I went to
Settings > Battery > Launch
and changed it to "Manage all automatically"
then clicked on "Manage batch manually"
and checked all 3 boxes for All
and I think that fixed it. However it might be overkill, and I'm not sure what impact it has had on my battery yet
CadillacMike said:
i was having problems with my regular Mate 9 and notifications.
i tried a bunch of stuff, probably messed some settings up. But I went to
Settings > Battery > Launch
and changed it to "Manage all automatically"
then clicked on "Manage batch manually"
and checked all 3 boxes for All
and I think that fixed it. However it might be overkill, and I'm not sure what impact it has had on my battery yet
Click to expand...
Click to collapse
Thanks for writing. I did try that together with the other tweaks in the first place, but it didn't have any impact.
numzie said:
Thanks for writing. I did try that together with the other tweaks in the first place, but it didn't have any impact.
Click to expand...
Click to collapse
Well I am probably getting 90% of my notifications now, where as before I was getting like 10%.
So i am still trying to figure out what settings I need to adjust
CadillacMike said:
Well I am probably getting 90% of my notifications now, where as before I was getting like 10%.
So i am still trying to figure out what settings I need to adjust
Click to expand...
Click to collapse
Agree. I'm also down to around 10% now, I guess - mainly Shopify an Snapchat problems - but I hope they'll be sorted out with future updates.