Database Info

Strava always crash after approx. 12 km of bike activity monitoring

Can anyone confirm this? Or, even better, anyone have solution for this problem?
I disabled every battery optimisation I found, including the following:
- Settings > Apps > Settings > Special access > Ignore optimisations
- "locked" Strava in recent apps menu
I read a lot about this with different Huawei phones, somehow I hopped the problem is fixed on Mate 9...

You might want to approach the developer. Most people never bother. Drop them a quick email.
Sent from my MHA-L29 using XDA Labs

Governa said:
You might want to approach the developer. Most people never bother. Drop them a quick email.
Click to expand...
Click to collapse
I did that now, thanks for an idea

You can only try the developer, but they may need help from Huawei to find out where the problem is in the phone.
And Huawei will never help. They have an answer to all questions about app problems - "We do not support any apps."

yeah, same problem with me..had an ascend p7..and now a mate 7..crashes after the first phone unlock...couldn't find any fix for a couple of years or so...

Huawei mate 9 Strava recording issues.
After optimising the battery I changed the Strava settings so the screen stays on whilst riding. This appears to have worked at least for my last 2 rides
###############
QUOTE=goranimo;71282416]Can anyone confirm this? Or, even better, anyone have solution for this problem?
I disabled every battery optimisation I found, including the following:
- Settings > Apps > Settings > Special access > Ignore optimisations
- "locked" Strava in recent apps menu
I read a lot about this with different Huawei phones, somehow I hopped the problem is fixed on Mate 9...[/QUOTE]

whatsapp issue on Mate9

I have a Mate9 where the whatsapp was fully functional since installation, but suddenly last two days the apps (whatsapp) stopped notifying about new received messages until I open it. So now I am obliged to check my whatsapp every 30 minutes by opening and checking for pending messages.
any help?
MHA-AL00C00B225
EMUI version 5.0
Android version 7.0
Regards
George Nassif

its known issue with notifications in the chinese mate 9 hopefully Andorid O will fix it

I just studied this issue several days ago. Here are some advice for you.
1. Settings - Apps - WhatsApp - Battery
Make sure the option 'App auto-lanuch' enabled and the 'Close after screen locked' disabled.
2. Settings - Apps - WhatsApp - Notifications
Make sure all options enabled.

James_Watson said:
I just studied this issue several days ago. Here are some advice for you.
1. Settings - Apps - WhatsApp - Battery
Make sure the option 'App auto-lanuch' enabled and the 'Close after screen locked' disabled.
2. Settings - Apps - WhatsApp - Notifications
Make sure all options enabled.
Click to expand...
Click to collapse
Working, thanks

Trying James recommendation
James_Watson said:
I just studied this issue several days ago. Here are some advice for you.
1. Settings - Apps - WhatsApp - Battery
Make sure the option 'App auto-lanuch' enabled and the 'Close after screen locked' disabled.
2. Settings - Apps - WhatsApp - Notifications
Make sure all options enabled.
Click to expand...
Click to collapse
I checked and found the option 'App-Auto-Launch' option disabled which I have enabled. that could be the reason. I will test for few days and feedback. much thanks for the great support.

geonass said:
I checked and found the option 'App-Auto-Launch' option disabled which I have enabled. that could be the reason. I will test for few days and feedback. much thanks for the great support.
Click to expand...
Click to collapse
You are welcome.
As we are not sure why and when the option 'App-Auto-Launch' on your phone was disabled automatically, you can also try to give the app full access to all permissions.
Settings - Apps - WhatsApp - Permissions - Set individual permissions, enable option 'Trust this app'.
Any result, please feedback here to all.

James_Watson said:
You are welcome.
As we are not sure why and when the option 'App-Auto-Launch' on your phone was disabled automatically, you can also try to give the app full access to all permissions.
Settings - Apps - WhatsApp - Permissions - Set individual permissions, enable option 'Trust this app'.
Any result, please feedback here to all.
Click to expand...
Click to collapse
Hi James,
I have done all the settings required as per your recommendation, and I have observed the behavior of whatsapp for few days. I noticed sometimes it works and other time it doesn't. after doing those settings recommended the phone started alerting me about applications that are the top consumer of power; Whatsapp, Firefox are always in the top. Power is a big concern for Mate9 and everytime battery goes less than certain threshold (50%), the phone decides to make-asleep the power-consumers.
Cool, I believe no solution to such effect other than keep the phone on charger

geonass said:
Hi James,
I have done all the settings required as per your recommendation, and I have observed the behavior of whatsapp for few days. I noticed sometimes it works and other time it doesn't. after doing those settings recommended the phone started alerting me about applications that are the top consumer of power; Whatsapp, Firefox are always in the top. Power is a big concern for Mate9 and everytime battery goes less than certain threshold (50%), the phone decides to make-asleep the power-consumers.
Cool, I believe no solution to such effect other than keep the phone on charger
Click to expand...
Click to collapse
It was said that it is the stock app, Phone Manager, which will occasionally stop WhatsApp improperly. And the suggested solution is to disable its some option as below.
Settings - Apps - Phone Manager - Write system settings, disable the option, 'Allow write system settings'.

I just wonder whether this whatsapp issue only exists on China version Mate 9.

the mate 9 is not the only phone from HUAWEi / HONOR which was affected to this problem! I had this on my Honor 7 too.
Reason for this behaviour seems to be the deep sleep function of their devices.

Edit, solved issue

James_Watson said:
It was said that it is the stock app, Phone Manager, which will occasionally stop WhatsApp improperly. And the suggested solution is to disable its some option as below.
Settings - Apps - Phone Manager - Write system settings, disable the option, 'Allow write system settings'.
Click to expand...
Click to collapse
Phone manager is there real culprit. Rooted guys can uninstall it while others can follow this solution.
---------- Post added at 11:19 PM ---------- Previous post was at 11:18 PM ----------
Another solution is to search for "ignore battery Optimisation" in settings and disable it for WhatsApp.

Its because of the battery saving features on emui cause the halt notifications. But no worries, it has a solution.
1. Go to settings>battery, tap on the settings icon on top right corner, make sure everthing off in there except keep mobile data on during sleep.
2. Go to settings>battery>lock screen cleanup, make sure your desire apps not turn on.
3. Go to settings>apps, tap on the setting icon on center, go to special access>ignore optimisations, change to all apps, choose your desire apps, and make it allowed.
Voila! All sets and your desire apps will be working normally without notification halted. Hope it helps.
Sent from my Honor 8 Pro using XDA Labs

Mate 9 Pro - Android Oreo - EMUI 8 - notification issues

After upgrading (non-root), I have several apps (Snapchat, Tidio, Shopify just to name some) where notifications don't work anymore.
I've been in contact with both Huawei and the app providers - but noone can solve the problem - accusing each other for causing the problem.
I've tried a bunch of thing including letting these apps override battery saver mode, launch them in background, never go hibernate etc - but nothing worked.
Does anyone have a solution to this?

when i upgraded to oreo my email wouldnt give me notifications or display the email either no matter what i tried. It only got fixed after a wipe and reset.

what's model of the device and where you purchase this phone ?

qianhui602 said:
what's model of the device and where you purchase this phone ?
Click to expand...
Click to collapse
The model? As described in topic it's a Huawei Mate 9 Pro
Purchased through a national phone company.

i was having problems with my regular Mate 9 and notifications.
i tried a bunch of stuff, probably messed some settings up. But I went to
Settings > Battery > Launch
and changed it to "Manage all automatically"
then clicked on "Manage batch manually"
and checked all 3 boxes for All
and I think that fixed it. However it might be overkill, and I'm not sure what impact it has had on my battery yet

CadillacMike said:
i was having problems with my regular Mate 9 and notifications.
i tried a bunch of stuff, probably messed some settings up. But I went to
Settings > Battery > Launch
and changed it to "Manage all automatically"
then clicked on "Manage batch manually"
and checked all 3 boxes for All
and I think that fixed it. However it might be overkill, and I'm not sure what impact it has had on my battery yet
Click to expand...
Click to collapse
Thanks for writing. I did try that together with the other tweaks in the first place, but it didn't have any impact.

numzie said:
Thanks for writing. I did try that together with the other tweaks in the first place, but it didn't have any impact.
Click to expand...
Click to collapse
Well I am probably getting 90% of my notifications now, where as before I was getting like 10%.
So i am still trying to figure out what settings I need to adjust

CadillacMike said:
Well I am probably getting 90% of my notifications now, where as before I was getting like 10%.
So i am still trying to figure out what settings I need to adjust
Click to expand...
Click to collapse
Agree. I'm also down to around 10% now, I guess - mainly Shopify an Snapchat problems - but I hope they'll be sorted out with future updates.

Notifications fixed?

Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you

Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.

Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?

Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.

jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?

Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.

There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers

Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.

No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.

ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!

The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.

phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David

godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!

Have friends solved the notification issue?
I still keep going

nemkate said:
Have friends solved the notification issue?
I still keep going
Click to expand...
Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D

godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:

For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...

SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?

SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.

Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.

OxygenOS/Adroid Pie keeps autokilling or refreshing background apps

So ive been having this issue recently where the phone will turn off apps that i want to run in the background and i cant figure out a way to fix it. The biggest issue is with AdGuard. When im using it, the phone will randomly kill the background process and the vpn will turn off allowing all the adds to come pouring in. I've mentioned this issue on the oneplus forums and nobody there seems to know how to fix it. I'm considering moving to a custom rom once i find one that works well with my needs but first i want to make sure this isnt something that i can fix on the stock rom since i dont really need all the custom settings that come with custom roms. Im running the latest stable 9.0 pie/OOS.
Thanks for any help in advance

When you open the recent app tab press on the 3 dots right above the app. The press lock. That worked for me

did you set it to not optimize in battery settings?

under battery optimization. disable advanced optimization.

MrSteelX said:
under battery optimization. disable advanced optimization.
Click to expand...
Click to collapse
ive disabled all battery optimization options including adaptive battery.
whizeguy said:
did you set it to not optimize in battery settings?
Click to expand...
Click to collapse
yes ive gone into the specific adguard app and disabled battery optimization in that app
noppoer2 said:
When you open the recent app tab press on the 3 dots right above the app. The press lock. That worked for me
Click to expand...
Click to collapse
Ive enabled the lock and it still clears it and i have to reopen the app and re-enable the lock
Ive also set background process limit to be unlimited in the developer options. I cant think of anything else to do except maybe install adguard as a system app???? I've seen that this problem occured with the OP5 as well and people modified build.prop to increase the process limit, i've since found out that the option thats in the build.prop file is gone in the OP6 so i cant do that either. This is driving me crazy and i dont even know if its related to the os or the kernel.