Database Info

galaxy s dous s7562 hang on logo

hello i have problem with s7562 it had indian firmware i flashed with 2 diffrend arabic files but after flash hang on samsung screen the phone is working fine but need to reset full factory first
my problem is i have much quantity so its really hard to reset each pc
even i suppurate bot indian and arabic pda files and i make 4 files from each boot pda modem csc and after that i select boot modem and csc from indian file and pda from arabic but same problem
can i have any solution for this phone?
do i need any extra file to add it in firmware file ??????????????????????//
i just want to bypass from factory setting cuz it wasting my so much time
thanks

Go in stock recovery (home button-> vol down -> power on) and make 'wipe data-factory reset)
Sent from my GT-I9000 using xda app-developers app

I'm having the same problem!!
Hi,
I'm having the same problem!
I've flashed the XXALJ4 rom version and the phone didn't restart completely, freezing with samsung logo!
Since this is my 1st time flashing I've got scared , and had to remove the battery to be able to go into "downloading mode"!
After that I've tried again the same rom, unsuccessfully! So looked on sammobile for a different rom, and at least got the phone working again, although this isn't the XXALJ4 rom!
So have tried over and over again (also w/ a different PC), and with no success flashing the XXALJ4 rom!
With this trials what I've found different is that, when I star the process with Odin flashing XXALJ4 rom, it freezes (shows "not responding" message) for some seconds, but after that the process seems OK, but at the end of it the phone doesn't work!!!
I really want to flash the KyleOPEN ROM, but without solving this problem, I can't go forward with it!!!:crying::crying:

i need solution without (wipe data/factory default) cuz i always have big quantity of mobile so its taking so much time to wipe data
can any one help me

PROBLEM!!! my galaxy s6 is stuck in a boot loop.

i have not used my phone in any wrong way. i did not install a custom rom or anything. no root. randomly in my evedy day normal usage of my phone, it started to restart. and the the problem got worse and worse. for a few minutes, i will be able to use my phone but then my phone will restart and be stuck restarting. most of the times i cant even go into recovery mode. it restarts again when i get to that. i already reseted my phone, and i wiped the partition.
i have a samsung galaxy s6 SM-G920W8 telus/koodo 32 gb. i got the battery replaced by samsung but that didnt work. i noticed that after a few hours, my phone stops restarting when it reaches to 10% battery life.
WHAT DO I DO?? YOU GUYS ARE THE PHONE EXPERTS!!

You might want to try re-flashing the firmware. If that doesn't fix it, then you probably have a faulty device.

i tried reflashing but now i got "there has been an error updating the softawre. please use smart switch to recover" or something like that. and my phone is not supported by smart switch..... and when ever i try using odin, i always get NAND write error.i have a telus locked phone, 5.0.2 or 5.1.1 firmware. it is the latest odin and i have the drivers and i tried several solutions but that didnt help with the NAND write error.

Jaadi said:
i tried reflashing but now i got "there has been an error updating the softawre. please use smart switch to recover" or something like that. and my phone is not supported by smart switch..... and when ever i try using odin, i always get NAND write error.i have a telus locked phone, 5.0.2 or 5.1.1 firmware. it is the latest odin and i have the drivers and i tried several solutions but that didnt help with the NAND write error.
Click to expand...
Click to collapse
Have you tried the original LATEST firmware from SamMobile? Using the original cable? The latest version of Odin?

Immoblize said:
Have you tried the original LATEST firmware from SamMobile? Using the original cable? The latest version of Odin?
Click to expand...
Click to collapse
latest telus/koodo version i can find for my galaxy s6 SM-G920w8 is 5.0.2. i only use my origional usb cable. i always get nand write error. my version is 3.10.7 of odin.
phone: SM-G920WZKATLS
locked to: telus/koodo
firmware: 5.0.2
i tried a 5.1.1 update too but that didnt work. i tried a rogers one but i still got nand write failure. on my s6, it says "
system rev. check fail device: 2 binary 1"

Ok...make sure you enable developer options...and enable OEM unlock....also go to security settings and make sure Reactivation lock is disabled or unchecked. ..then try flashing the firmware and it should go through just fine
Sent from my SM-N910G using Tapatalk

i managed to flash a rogers firmware using the samfirm software but my phone is still restarting multiple times

My sister had a Galaxy S4 that would randomly reboot once in a while. Over time it became more frequent until it would barely finish booting before it would restart. Eventually it stopped turning on altogether.
Before it died completely, I tried different firmware versions and three different batteries and no change. I even took out the motherboard and put it in another S4 and it still wouldn't boot. Put the other S4's motherboard into the broken phone and it worked just fine. So it was something on the motherboard that died.
Sounds like a similar issue with your S6. Fact is, if a full wipe and firmware flash doesn't fix it, it's a hardware issue and there's nothing we can do.

Samsung Galaxy Note Edge N915G, non rooted phone is stuck in boot loop!!!PLEASE HELP

Hello All,
This may seem like a regular problem but it's not.
I own a Galaxy note edge N915G - Indian model. not rooted even once.
This morning when I reset my phone and I was reinstalling the apps, my phone was working fine, but when I initialized WhatsApp my phone went into BOOTLOOP.
I tried installing the official latest firmware from sam mobile N915GXXU1DPK6_N915GODD1DPK3_INS for my phone using Odin 3.10.6.
Also, factory reset and cache cleared after flashing the stock rom,
But I still don't have any luck in clearing the boot loop.
As my phone is not rooted I don't know what else to do.
I tried with Odin 3.12.5 too. but no luck.
I also tried the firmware N915GXXU1DPK6_N915GODD1DPK3_INU from sam mobile but it is still stuck in the bootloop.
I can go in the recovery and the download mode but cannot get it fired up.
I have nowhere to go as the phone is out of warranty just this month.
Is there any other solution for this or something I have to do differently?
Please help me as I am out of my country now and I have no phone to use other than this.

Samsung Galaxy S6 Edge is not booting even after a factory reset

My Samsung Galaxy S6 Edge is not booting even after a factory reset
A mobile app. for Android was installed successfully and since then I’m only having issues with my Samsung mobile:
- Since the installation of both the Hockey & Mobile Banking apps, my mobile freezes during any regular action and after a few seconds the device auto-restarts itself intermittently; this happened during the weekend while in use;
- Sunday night I uninstalled both the Hockey & Mobile Banking apps and the phone continued to freeze and restart intermittently. I was able to boot in SAFE MODE.
- This morning after the phone was turned off and turned on, the phone is not loading; the boot is looping and unable to reach the menu. I’m able to boot in SAFE MODE.
- This morning I did a Factory Reset, when done I get the “welcome” screen and right thereafter, the mobile freezes, auto-restarts and the boot keep looping.
Any help would be highly appreciated.

Hey guys, any suggestions...? I tried last night restoring the OS using Samsung Smart Switch application and the process went just fine the first time and during the setup process the phone just restarted against and for stuck in bootloop again.
I did a second attempt but after the PC is don and the phone boots it gets stuck.

Sometimes after restoring stock firmware and you get a bootloop, you have to boot to stock recovery and factory reset then wipe cache partition.
I know you said you did that once before you posted, you did that before you used SmartSwitch. Have you tried factory reset since restoring with SmartSwitch?

Yes, I did with SS last night; I did it again this morning and after completing the 100% software download, it started updating the device and at 97% it stopped and got the message "FAILED".
now as we speak, I restarted it again and now it's at 66^ downloading the files.

How can I perform a clean install using SS...? or do I need ODIN...? I want to keep the mobile as original as possible.

If you can find your stock firmware, download it and flash it with Odin, it's more reliable.

Maybe a stupid question: Where can I find my stock firmware...?

My info:
PDAIX / CSCI2 / PHONE: PHH (XFA)
I found the Firmware on SAMMOBILE: https://www.sammobile.com/firmwares/galaxy-s6-edge/SM-G925F/XFA/download/G925FXXU4DPIX/108273/
Is this a stock Firmware and reliable source...?

Sammobile is a very reliable source, if that firmware is the newest one for your model number and country/region/carrier then you're good to go.

I did install Firmware corresponding to my phone (PDAIX / CSCI2 / PHONE: PHH (XFA)) using Odin, I can use the phone for like 2 or 3 minutes and then it freezes, restarts and gets into boot loop.
Any more drastic measurements to take...? Is there an online tool to test the hardware function(s)...?

After flashing stock firmware, have you tried booting to stock recovery then do the factory reset and wipe cache then reboot.

Yes, I did...!
In ODIN, do I load only the "AP"...?

In most situations, AP is all you need if the firmware is an all in one firmware file, if you have a 4 part firmware then you need to put each part in its corresponding tab/slot in Odin.
Sometimes you have to flash more than once to be successful.

My phone is running like a horse now...! No more intermittent restarts nor boot looping.
I just did a clean install of Android 7.

The clean install of Android 7 went fine and now it's working back again, was because I changed the "Reactivation Lock" to OFF; I think this helped.

Galaxy S6 - freezing and rebooting 50+ times a day

I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...

robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Maybe a battery issue?

a friend just gave me his very same model phone with the very same issues.. if I find out anything I'll tell you here, or if you solve it first please write down what you did.

Thanks Vibbuz.
I've been trying to download a stock firmware to flash via Odin, but download speeds from Updato are really bad.

So I managed to flash a firmware after installing Odin on a Windows laptop (painful trying to get it to work on my Mac)
Firmware installed OK, but after boot I was getting a constant "com.sec.epdg" pop-up box that wouldn't let me use the phone at all. Not sure if that's due to the tsar3000 firmware?
Wiped the cache and did a factory reset after booting into recovery, and now it's stuck in a boot-loop again (95% of the time it hangs at the Samsung logo animation)

Just tried using SamFirm v0.3.6 to find the correct file. Downloaded a 4gb file, but several attempts to extract only gives BL, CP, CSC files but no AP (throws up an Unknown Error during process).
So still stumped!

Yet another update. Left Updato running overnight and downloaded a firmware.
Flashed it with Odin, claims to have succeeded but phone then reboots and hangs at "Erasing" stage (Android logo is spinning, then stops)
I'm starting to think it's pretty broken...

I've been having this exact same issue since June. If your phone happens to boot try activating power saving mode (to reduce cpu speed) as soon as possible.
It seems that doing that diminished the frequency in which my phone rebooted. If it also helps you it might be a faulty battery that can't provide enough voltage. (I'm not 100% sure on this part though, just thought of it because of the apple batteries drama)
Please post your results! Looks like a lot of people are affected by this and it would be great if we could find the cause of the problem.

I just read your thread actually! Sounds very similar to mine.
I've got nowhere. I don't think it's hard-bricked as I can still access Odin mode on the phone, and sometimes boots to Recovery, but it freezes and various different points and is currently unusable (either freezes at Samsung logo, "Erasing" part after installing firmware, or once it started to run though new device setup then froze).
Went ahead and bought an S8, but still want to fix the S6!

robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Does it have twrp? Try a non stock ROM and kernel

So did anyone manage to find an issue in this rebooting. I am having the same issue.

damir_nis said:
So did anyone manage to find an issue in this rebooting. I am having the same issue.
Click to expand...
Click to collapse
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.

Hello,
anyone found some kind of solution? Happened to me also - freezing, restarts and then my S6 stopped working.. Sometimes I can boot to recovery menu, sometimes it boots up to android (and then freezes again), but the chances are almost non existing. Service man told me the same thing as @ghasemzm - eMMC failure. Yes, it is completely possible, but i don't wanna believe it, because they only tried to reflash the rom. I've made some "google research" and found that there were some issues in power IC on S6/S6E. Could this be related to it?

ghasemzm said:
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Click to expand...
Click to collapse
Will test the theory and let the group know.

So i have installed philipines latest update 6.0.1 i think with PIT file provided on Sammobile.
I have tested it for a day with normal ussage like i set up every other phone and it still continued restarting.
Figured out let me test with no google account signed in and the phone is working perfectly. For a full day.
So i dont know what the problem is but i will try again with google account tomorrow for a day see what happens.
After that will install 7.0.1 uk update with PIT file for it and test with that.

I have the same problem and I am quite sure that it is the mobile hard drive.
I tried to use F2FS but didn't find a working rom for that.
Samsung refused repair because of root.... Never Samsung again!

same issues here - any solutions found? My best guess is hardware fault...