Recently, my wife bought me a Samsung Gear 2. The main reason I wanted this device was to root it and have features like Nova launcher and web browsing at my wrist. Well. I search numerous sites and videos about how to root my device, and I was successful. The problem is that the rooted version I have isn't compatible with the one and only rom i found. And in my ignorance, I reset my Gear 2 with the new rooted firmware. Now, when i try and start my Gear 2 from scratch, I can make it as far pairing to my Note 3. Then, it says something about "Waiting for confirmation from Gear Manager". And it won't go any further on the watch or the phone. The page it takes me to in my phone is the backup and restore page. I've hit the next button with "restore" ticked and without. It wont go forward and my watch just sits there with the mentioned message and a rotating dial.
Does the fact that I don't have Gear Manager (I have the updated Samsung Gear app) have something to do with it? Or is it that I the rooted firmware? Or both?
When I unboxed it, i updated the Gear Manager and everything worked fine. That's why I'm thinking it is the firmware, and I messed up by resetting the watch after rooting.
I looked up how to unroot my Gear 2, but i keep getting lead to pages with firmware lists (none of which have a United States option to download and run through Odin.
I really hope it's just my being a novice here.
Please tell me my wife didn't just spend a couple hundred dollars on a new Gear 2 that I managed to ruin in two days.
HELP!
thanks
dbh
The US firmware is listed as Cellular South on Sammobile. Use that firmware.
I kept messing with it and finally got it to work. Thanks!
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Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
Hi!
I just picked up a Gear S2 Classic last week and I'm liking it so far but I'm having trouble with S Health
First up, I'm using an Xperia Z3 with Android N developer preview, so I wouldn't be surprised if it just isn't going to work based on that.
I was able to install the app on my phone fine but I can't log in to my Samsung account - I'll put in my credentials and click log in, it'll load and go back to the main screen with no indication of being logged into an account. The app will also try to sync with my watch but nothing will happen. If I go into More -> Accessories then Gear S2 appears as an option but when I click it, it seems to want me to register but if I click 'register' the Gear app opens....am I supposed to do anything here?
As far as I've seen, neither S Health nor the Gear Manager app have been updated to support N Preview. That alone is more than likely your situation. Samsung was good to note when apps had been updated to support the M preview, more than likely because Marshmallow was being worked on for the S6/Note 5.
If you installed the update while connected, it's possible the software was reset or altered. You may have to go through the Gear App options to reconnect your watch. I do believe the setting is in the menu toggle on the main screen. You should be given the option to disconnect/connect new gear. Give that a try if you haven't already.
Hi
As of yesterday at about 9PM, the gear Apps store is refusing to load - the app on my phone just shows a 100% white screen when I select 'Samsung Galaxy Apps'. This is 100% repeatable and occurs after restarting phone and watch and after re-installing the gear app on the phone.
Start App -->Goto Settings Tab --> Select 'Samsung Galaxy Apps'
Start App --> Goto Info Tab --> Select 'View More Watchfaces'
Start App --> Goto Info Tab --> Select 'View More Apps' under 'Suggested Apps'
Each of the above results in a 'Loading' dialogue followed by a 100% white screen from which I can only press the Androud 'Back' button to get back into the gear App. Extremely poor...
Interestingly this occurred about an hour after I left a poor review for the Gear App (Which I think is extremely poorly written) on the Play Store. I wonder if they have the ability to disable the watches features for anyone who expresses discontent with them!?
Nigel
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
Gio999 said:
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
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Lol, ever heard of 'tongue in cheek'?
Thought not!!
I fixed this by re-installing everything. It worked for a day (failing to load intermittantly), and then did exactly the same thing again - white screen, 100% failure to load gear app store. I now have no way to install apps until Samsung fixes whatever they broke.
Appears from another thread on here that I am not alone. Minded to just return the damn thing. Have avoided Samsung stuff for years due to poor quality software - looks like they have not improved.
Nigel
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Outbreak444 said:
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
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Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
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veletron said:
Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
Sent from my SGP621 using Tapatalk
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Don't give up, mine did the same, so nothing, but I got it to work. I talked about it on the S3 forum here.
It 'fixed' itself this morning, but still fails intermittantly. Consoled myself by playing with the clever (but pretty pointless) youtube app for the watch. XENOZU
is it soleved yet ? i have the watch since december and this is the 8th time that i get the white screen on apps store. first it whas 2 or 3 days after reset my watch. but the last 3 mounths it whas good every day until today. i opened the gear apps store with bluetooth turned off.
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
thanoss44 said:
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
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Have you tried factory resetting the phone? I've used a couple of different phones with the watch and experienced an error similar to what's been described. The problem was solved by doing a clean install of the Samsung apps (via factory reset).
so annoying I got it working for a while by installing older version of gear manager and gear s plug-in but stopped again. The only other way it works is on the watch itself.
If you scroll through your watch face collection on watch, and go to get more watch faces you can access app store. But very limited function.
I had a very similar issue to this. I will copy/paste my post from another thread. Maybe it will work for you all:
"OK so you know how when you are first attempting to setup the watch it asks you to visit a website? You HAVE to visit that website if you want it to work on a non-Samsung phone! You cannot go to the Play Store and search for the Samsung Gear App. Why Samsung did this I have no idea. Basically what they have are TWO DIFFERENT Samsung Gear apps that appear to be identical; except one is for Samsung phones and one is for all others. WHY THEY DECIDED NOT TO STATE THIS ON THE APP PAGE IS BEYOND ME.
Anyway if you are having this problem, uninstall your Samsung Gear app. Then go to your watch, go to settings and choose the option to connect it to a new phone. On your cell phone, go to the website it tells you to. The website will ask you if you are using a Samsung phone or another phone, so obviously don't click the Samsung option. This will give you a direct link to the Samsung Gear app that is meant for all other phones.
Again it's a really bizarre thing on Samsung's part but I am so glad to have figure it out and I hope my post helps you guys or anyone else Googling this issue in the future."
EDIT: The website is http://apps.samsung.com/gear
OK did that chose the non Samsung phone and it redirected me on the app store for gear app. Downloaded it and had the same result... Go figure
Go figure
After going to the site it was stating and choosing the non galaxy version it went to the app store. Apparently I installed it and voila... The same happened..... What the...
Have you tried setting it up using a different phone?
You are right, installing it on my galaxy s6 is working right, but that's not the point since it does not work on my u11. Apparently that's the new way of forcing people to buy Samsung phones. Making products working correctly only with their brand. I feel pity for them.....
I have the same issue with zenfone 3. Its nearly one month of buying gear s3 and i factory reset my gear 4 times cuz of reinstalling the gear app. Its a shame for a top brand like samsung to have a software problem like this with a brilliant smart watch
Hello everyone,
I've been searching trying to find a fix for this, but I can't seem to find one that works for my combo. If I missed something, please point me in the right direction. I have a Galaxy S2 Classic (SM-R735T) that I obtained from a friend because they don't use it anymore, and I'm able to get everything working on it except for one thing. I can't get Samsung Pay to work on it. I've tried doing a factory reset on the watch, removing all three apps (Galaxy Wearables, Samsung Pay, and Samsung Pay (Watch Plug-in)) from my phone and reinstalling them, multiple restarts, and I just can't get it to work.
Here are the versions I have listed for both Samsung Pay apps, and they seem to be fully updated.
Samsung Pay: 4.0.45
Samsung Pay (Watch Plug-In): 2.5.18.20106
Basically, I can get the phone and watch paired, and everything else seems to be working beautifully. Samsung Pay when I use it on my phone works wonderfully. But, when I try to open it on my watch, it tells me I need to log in to the app on my phone.. I click okay, and it starts to open Samsung Pay on my phone. It then pops up with the first attached screenshot, saying I need to update Samsung Pay. I click update, it downloads and tries to install the Samsung Pay update to what I believe is the watch (see the second screenshot to see the notification), but it winds up failing during the install. Has anyone been able to figure out a work around for this. The only thing I can think of is it seems this model of watch was released specifically for T-Mobile, but I'm trying to use it on Verizon. I'm not sure that would matter though as I do everything through Bluetooth and the phone.
BriMan83 said:
Hello everyone,
I've been searching trying to find a fix for this, but I can't seem to find one that works for my combo. If I missed something, please point me in the right direction. I have a Galaxy S2 Classic (SM-R735T) that I obtained from a friend because they don't use it anymore, and I'm able to get everything working on it except for one thing. I can't get Samsung Pay to work on it. I've tried doing a factory reset on the watch, removing all three apps (Galaxy Wearables, Samsung Pay, and Samsung Pay (Watch Plug-in)) from my phone and reinstalling them, multiple restarts, and I just can't get it to work.
Here are the versions I have listed for both Samsung Pay apps, and they seem to be fully updated.
Samsung Pay: 4.0.45
Samsung Pay (Watch Plug-In): 2.5.18.20106
Basically, I can get the phone and watch paired, and everything else seems to be working beautifully. Samsung Pay when I use it on my phone works wonderfully. But, when I try to open it on my watch, it tells me I need to log in to the app on my phone.. I click okay, and it starts to open Samsung Pay on my phone. It then pops up with the first attached screenshot, saying I need to update Samsung Pay. I click update, it downloads and tries to install the Samsung Pay update to what I believe is the watch (see the second screenshot to see the notification), but it winds up failing during the install. Has anyone been able to figure out a work around for this. The only thing I can think of is it seems this model of watch was released specifically for T-Mobile, but I'm trying to use it on Verizon. I'm not sure that would matter though as I do everything through Bluetooth and the phone.
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Try to follow these steps:
Update Samsung Pay on your Samsung smart watch
Yes, you do have to update the Samsung Pay app on your watch… not just the phone. In this article, we'll show you how to update Samsung Pay on your watch.
www.samsung.com
Hopefully this will work too update Samsung pay on your watch.