NumberSync S3 on AT&T - Samsung Gear S3

I'm unable to get it setup on my Note4. I get the incredibly useful message "Backend error" from the AT&T site after I enter the sync code on their site.
Is this a temporary issue you think, or is it just the usual incompetence of an inept software developer who can't be bothered to give meaningful results to help narrow down the cause of an error?
Is it working for everyone else?

Yep, getting the same error message. Hope this is temporary!

I was having a similar issue. On my Gear S3 when trying to get the sync code, it kept giving an error message. Finally after 9:30 central time I was able to generate the code and get it synced. I think the system was overloaded with all the at&t pre-orders being delivered yesterday.

Anyone have AT&T S3 but linking to S7E 935F International phone? Keep trying to set up Numbersync but it connects to my wife's 935A. It won't see my phone. I am running Hydra Rom but the watch is connected with Bluetooth no problem.

For numbersync to be setup, you have to have a username for myatt for that exact phone. Then it will allow you to setup numbersync if that phone is HD voice capable.

I set it up on my Axon 7 without any problems.

Just tried again, same error message

mozartwon said:
Just tried again, same error message
Click to expand...
Click to collapse
Me too.. Pretty infuriating. I don't know if it's temporary or something wrong with my setup/login/config/primary account/whatever because of an inept app developer on their end.

jvrobert said:
Me too.. Pretty infuriating. I don't know if it's temporary or something wrong with my setup/login/config/primary account/whatever because of an inept app developer on their end.
Click to expand...
Click to collapse
According to AT&T International S7E (Exynos) is not compatible with LTE Frontier watch on AT&T due to no HD voice? Can use Bluetooth, but not the Numbersync. I'm pretty PO'd right now as that was why I bought it.

Anybody getting this to work yet?

I have not been able to get it to work. I am using an unlocked tmobile note 4. When I called I was told it was because it was not an at&t phone. What if I change the build prop to 910A from 910T? Would that be enough for it to work? Dont want to try and mess things up.

mozartwon said:
Anybody getting this to work yet?
Click to expand...
Click to collapse
Hi I'm new to this forum. Like OP, I also have a Note 4 ATT LTE and had the same Numbersync error. Here is how I resolved my issue after extensive research:
1) Make sure to enable HD Voice on your phone if supported (for Note 4: Settings->More networks->Mobile networks->Mobile data->check Enhanced LTE Services (mine was unchecked)
2) Before even attempting to sync via Numbersync, make sure that your cell phone number is set as primary in My ATT account. I didn't have a primary number set, so I tried making the Gear S3's number primary (when I was prompted to add one) and it didn't work properly. So I learned it's essential your PHONE (the one you intend to connect with S3) is set as primary, NOT another phone/tablet/wearable line in your account.
3) After all the initial errors and hassles thereafter, I just reset the S3 after following my above instructions and the sync was seamless and I was up and running.
Hope this helps...it certainly worked for me!

Is your phone stock? Rooted? Custom rom? AT&T branded phone?

Yes! That worked, thank you!

highaltitude said:
Is your phone stock? Rooted? Custom rom? AT&T branded phone?
Click to expand...
Click to collapse
Stock ATT, never rooted.
---------- Post added at 05:52 PM ---------- Previous post was at 05:49 PM ----------
mozartwon said:
Yes! That worked, thank you!
Click to expand...
Click to collapse
YW glad it helped! :good:

I too have a note 4 and had no problems setting mine up with the Frontier today. So far I am loving it. It was the only one that my local store had gotten in stock. Now just trying to find out how to get the second hand to start working in the deduct face with the red second hand.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app

dkmac said:
I too have a note 4 and had no problems setting mine up with the Frontier today. So far I am loving it. It was the only one that my local store had gotten in stock. Now just trying to find out how to get the second hand to start working in the deduct face with the red second hand.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Click to expand...
Click to collapse
The red pointer is for the chronograph function. It does not move unless you tap it to start the chrono. Bad design in my opinion.

Soo no one here might have an iPhone they were able to get numbersync to work on with the leaked iOS app?

Has anyone got Numbersync to work on International S7E 935F?

I have number sync working with my Nexus 6P, spent about an hour in the AT&T store working with the salesperson that sold me my Frontier. He was under the belief that it was tied to IMEI numbers so he supposedly cloned my wife's IMEI number to my 6P which didn't work. I told him that I read that HD Voice/VoLTE had to be enabled and because I had a Nexus 6P that was the problem. So he called support and asked them to enable HD Voice on my line. While he was doing that I was googling, found this thread: https://forums.att.com/t5/Device-Features/Nexus-6P-No-HD-Voice-and-Wifi-Calling/td-p/4346076 and followed this guide:
Navigate to Settings > More > Cellular Networks and enable the toggle switch for "Enhanced" 4G LTE Mode. However, if the toggle is missing then follow the steps provided below:
Launch the Dialer app on your phone, and dial*#*#4636#*#*.
Choose Phone information.
Enable or select VoLTE Provisioned Flag.
Restart the phone.
Go to Settings " More " Cellular networks and toggle the switch for Enhanced 4G LTE Mode, and the HD Voice calling feature should now be activated on your device running Android 5.1 and above.
Click to expand...
Click to collapse
I enabled the VoLTE option, restarted my phone and sure enough when I went back into the MyATT webpage I was now offered the ability to enter in a sync code and it worked. He was never able to get support to enable HD Voice on their end. Going back into the setting it shows that VoLTE isn't active, I have no HD Voice option or feature in the Enhanced 4G LTE options at all but my number is indeed synced. I left my phone at home, walked the dogs and made 2 phone calls and the number did go over as my cell number.
Now the other thing he mentioned that should work is to use an approved AT&T phone that has HD Voice capabilities enabled. Then if I were to put my SIM in that phone, wait for the MyATT webpage to update showing that this other phone was tied to my number, then perform the number sync at this point it should also work, once it's enabled it won't go away according to the ATT rep. I didn't need to do that so I can't confirm but it sounds reasonable.

Related

AT&T firmware update, number sync now available

I got a update on my att gear s 2 3g model and it enabled number sync for you AT&T users. It was easy to set up. I did have to disconnect Bluetooth to do it so if your having troubles try that
Good to hear that you have number sync working. Are you using a Samsung phone! I'm not sure it works with a non samsung phone.
Sent from my Nexus 6P using Tapatalk
What firm wear version is it just curious if I've already recurved it out not?
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
Sent from my SHIELD Tablet using Tapatalk
sinichi21 said:
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
Sounds like you are using a non samsung phone! I had the same issue. There is a call forwarding option in the gears s app that will work in stand alone mode.
Sent from my Nexus 6P using Tapatalk
Same issue with note 3 on at&t
Called CS and they said note 3 not supported for HD voice
Sent from my SAMSUNG-SM-N900A using Tapatalk
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This seems also not to be working on any sort of AT&T Business account. If someone finds a work around for this please let me know
+ebpman, is it safe to say that number sync only works with Samsung phones?
Sent from my Nexus 6P using Tapatalk
Got another update today again, some hotfix for voicemail and fota failures. I have search the internet and saw that the galaxy note 3 is capable of hd voice. This would be a let down if I cant get this to work the main purpose i got the gear s2 3g i want the numbersync features
Sent from my SHIELD Tablet using Tapatalk
According to my att contact, its supposed to work like google voice. Several numbers regardless of device. You device would work on in cell mode only. No need to have it connected via bluetooth. Your texts and voice will sync across all devices. This means you could have an iPhone and Gear S2
dadymon53 said:
+ebpman, is it safe to say that number sync only works with Samsung phones?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I have a note 5 number sync seems to be working good
Sent from my SAMSUNG-SM-N920A using Tapatalk
S6 Edge working properly as well! Awesome tech...Just wish Tizen would work better with Google apps (Hangouts).
Have a good day
Hey guys and gals, quick question for you. I recently installed the latest gear update and have numbersync working fine however I've noticed when connected via bluetooth and receiving a call, my watch never rings anymore. Is this a new feature in the update, to take away the ability to answer incoming calls from the watch when connected via bluetooth?
Note 5 ATT Business Account
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
javy_tech said:
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
Click to expand...
Click to collapse
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
JakeStGermain said:
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
Click to expand...
Click to collapse
Yeah I think it's worth a shot. While there was a warning that it would not work with business accounts, I went ahead and went through the process and I can confirm it is working on my business account. It was a little quirky but I was able to get it to work by doing some of the things I mentioned above.
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
heavenlyeyes2k said:
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
Click to expand...
Click to collapse
I have a business account, and Numbersync is working fine. My Gear S2 is paired with an unlocked Samsung Galaxy A8 (SM-A800YZ) imported from Taiwan. If you go into the Connection settings, there should be a menu item for Numbersync and a submenu to generate a 5-digit Numbersync code. Using the myATT app on your phone or the myATT website on your browser, find the Samsung Gear S2 under your list of devices, and click on "View Details". There should be a link to "Manage Numbersync". From there, you should be able to enter the 5-digit Numbersync code.
If you don't have login access to the business account, i.e. it is managed by some central IT organization, the only way to enable Numbersync is to call your IT support help desk and give them the 5-digit code from your watch so they can sync it with your phone number. Of course, your company must also have a smartwatch plan activated on the account in order for Numbersync to work.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This fixed my problem! Thank you so much

AT&T Number sync question

I have the AT&T S2 3G but with my Nexus 6. I realize now that of course my Nexus doesn't work with NumberSync so I am stuck with auto call forward option. I am debating of move from the N6 to maybe a Note4 least until I can get a S7 when it comes out. Here are my questions,
1. How does text messages work, Will they both show up on the watch and phone? For example if I leave my phone behind and I get a text and respond on 3G just with the watch. Will I see my reply on my phone when I go back home to use it? So my text log will be the same on watch/phone..?
2. One last one is getting phone calls, I am assuming that with the on BT only my phone will ring. The watch will ring only when its on 3G mode right?
Sorry if these are dumb questions, the guy at the AT&T store couldnt give me a for sure answer at all.. I'd rather trust you guys here instead.
Actually, it's easy to get numbersync to work. you just need to update the imei in att system with an att phone that supports volte, even if you're not actually using that phone. . Did it with my moto x pure.
paoloroeseke said:
Actually, it's easy to get numbersync to work. you just need to update the imei in att system with an att phone that supports volte, even if you're not actually using that phone. . Did it with my moto x pure.
Click to expand...
Click to collapse
I tried that with my wife's S6. But soon as I put my sim back in the N6 I got a text saying it was turned off. Can you explain on what you did exactly?
Thanks
I called them and said I was using an HTC desire 626, and changed the imei to match an att 626, then put the sim into my moto x pure, and set up number sync. Maybe the n6 is just a jerk when it comes to that? There is a soc code that care can add "numbersync on" that MIGHT help with the issue.
---------- Post added at 08:30 PM ---------- Previous post was at 08:29 PM ----------
I actually have the 626, and waited like an hour before swapping sims.
Was the HTC desire 626 an extra phone? Guessing that I will need an older phone to lie about my IMEI #.
Yes, I had to finance them to get the credits for porting my numbers over with directv and unl. I may have a damaged HD voice phone at work that you could use the imei from. (All legit, phone with cracked screen used as a trade in to "recycle" ). PM me if needed.
I have an iPhone 6 Plus and an international Samsung Galaxy A8 with no HD Voice or VoLTE. Since my SIM card is tied to an iPhone plan, Numbersync works no matter which phone I have on me. For example, if I have the SIM card in my iPhone 6 Plus, I just leave my Galaxy A8 connected to the charger with WiFi connected. If I am away from home, my Gear S2 3G is able to connect to my Galaxy A8 remotely to receive notifications, and it will ring if I receive a call on the number tied to the SIM card in my iPhone 6 Plus.
Thank you for the offer paoloroesekel. I just read last night that with AT&T is giving FREE S2 with any galaxy phone and I am due for an upgrade. So maybe time to get note5.
I just have 3days left to return my current S2.
Thank you though!
You're welcome! We weren't made aware of that promo here. Lol. Time to offer it to people!
paoloroeseke said:
You're welcome! We weren't made aware of that promo here. Lol. Time to offer it to people!
Click to expand...
Click to collapse
Just sent you a PM about that old IMEI, some news sites say the watch is free but AT&T is saying its now.
There is now a work around for the watch not being free with a purchase of a galaxy device. . Make sure they look up the coupon code
Thank you! I got the NumberSync to work perfectly. However I seem to have lost VM. Did that happen to you?
And thanks for the heads up about the promo. I still might just keep the N6 now that I got NumberSync working.
My voicemail seems to still work. We're you actually utilizing the watch number? Have you tried calling 1 and setting it up again?
---------- Post added at 03:11 PM ---------- Previous post was at 03:10 PM ----------
I'm glad numbersync is working now for you. Was it the imei?
I was trying to have the same VM as the phone. But for whatever reason if the watch has numbersync on it get a busy signal. Ive tried messing with the actual voicemail number on the watch itself to match the phone but no go. I may have to call ATT again but dont want them to tell me that me IMEI dont match.
As far as numbersync goes are yall getting it to work with messages too? I can only get calls....tier 3 or 4 engineer dude said it's only supported fully on s6 active and S5 mini.
Sent from my SAMSUNG-SM-N920A using Tapatalk
neopolotin75 said:
As far as numbersync goes are yall getting it to work with messages too? I can only get calls....tier 3 or 4 engineer dude said it's only supported fully on s6 active and S5 mini.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
When I had mine working on my N6 I was able to get text. I only tested a few times from my wife's phone but it worked. I
burtonfamily101 said:
I was trying to have the same VM as the phone. But for whatever reason if the watch has numbersync on it get a busy signal. Ive tried messing with the actual voicemail number on the watch itself to match the phone but no go. I may have to call ATT again but dont want them to tell me that me IMEI dont match.
Click to expand...
Click to collapse
They shouldn't say anything about the imei. We never have in store, and care hasn't said anything to me
slaytanic said:
Actually, it's easy to get numbersync to work. you just need to update the imei in att system with an att phone that supports volte, even if you're not actually using that phone. . Did it with my moto x pure.
Click to expand...
Click to collapse
This post is from 2016 so Idk if AT&T's numbersync technology has changed since then.
Have you ever tried getting numbersync to work on a Huawei phone ?
I just bought a Huawei Mate 20 X EVR-L29 (c636 Asian international version) & I had to switch from Verizon prepaid to AT&T prepaid , I also have a LG Watch Sport on AT&T prepaid, I am interested in switching to post paid plan if I can get numbersync to work & Huawei Mate 20 X to my LG Watch Sport.
Do you think the method that you provided will still work even 2-3 years later & on a Huawei phone?

T-Mobile Digits

Supposedly their one number solution works with any carrier.
https://explore.t-mobile.com/digits-landing
Not sure how it works with any carrier when the sign up asks specifically for your Tmobile phone number? Lol I did however read about the beta sign up page leaking people's accounts by a glitch in the system. https://www.xda-developers.com/t-mobile_digits_security/
highaltitude said:
Not sure how it works with any carrier when the sign up asks specifically for your Tmobile phone number? Lol I did however read about the beta sign up page leaking people's accounts by a glitch in the system. https://www.xda-developers.com/t-mobile_digits_security/
Click to expand...
Click to collapse
I went to the site and started to opt in for the beta. It presented me a 10 digit number that was not one of my several T-Mobile lines. I went no further.
About 10 minutes later I went back to the site. They have changed the sign up process. You now just sign up (no data exchange) and they will get back to you if you are selected.
Hope it works as I have 2 smartwatches and a phone line on T-Mobile, plus I have a work phone on Verizon. This could make it easier for me to use one number and not have to worry about setting up call forwarding on multiple devices.
highaltitude said:
Not sure how it works with any carrier when the sign up asks specifically for your Tmobile phone number? Lol I did however read about the beta sign up page leaking people's accounts by a glitch in the system. https://www.xda-developers.com/t-mobile_digits_security/
Click to expand...
Click to collapse
According to Engadget, the app will work with the big 4 carriers. They're not sure about specifics yet.
Hmm well that might be cool then!
Just signed up on mine. My Pixel XL and Gear S3 now use/share the same number
Sent from my Pixel XL using Tapatalk
I'm not certain that this is the cause, however, since activating Digits, my S3 doesn't seem to want to connect to the mobile device through the cellular network any more. I used to get all the notifications and now -- nothing. Anyone else experiencing this?
I can't seem to activate the "Remote connection" on the Gear App, so I'm not convinced that the problem is with Digits.
Any thoughts?
Dan
SFVDan said:
I'm not certain that this is the cause, however, since activating Digits, my S3 doesn't seem to want to connect to the mobile device through the cellular network any more. I used to get all the notifications and now -- nothing. Anyone else experiencing this?
I can't seem to activate the "Remote connection" on the Gear App, so I'm not convinced that the problem is with Digits.
Any thoughts?
Dan
Click to expand...
Click to collapse
Quick update: Much as I hated to do it, a device reset on the S3 and a reinstall of the Gear app on the phone solved it. My guess is that the phone and the S3 device exchanged pertinent info from the esim card that changed when the phone number changed upon enrollment in Digits. Redoing the whole thing, I presume, forced this new information into the equation and solved it toute suite.
If anyone has any additional insight, I'm all ears, but I'm good to go now.
Dan

Xfinity Mobile

Hello all, I just activated my Samsung S8+ on Xfinity Mobile this past Tuesday and I still have not received the May security update. I was wondering if anyone read anything about how they are going to push the monthly updates? I have been searching Google but of course because it is so new there is a lack of information.
It hasn't been released yet.
Sent from my Samsung Galaxy S8+ using Tapatalk
mvp4him3 said:
Hello all, I just activated my Samsung S8+ on Xfinity Mobile this past Tuesday and I still have not received the May security update. I was wondering if anyone read anything about how they are going to push the monthly updates? I have been searching Google but of course because it is so new there is a lack of information.
Click to expand...
Click to collapse
Left Verizon and my S8+ and got XFINITY Mobile's S8+... Phone is so much better on XMobile than on VZW. No VZW apps, no bloat...
Sent from my SM-G955U using Tapatalk
le0.br4zuc4 said:
Left Verizon and my S8+ and got XFINITY Mobile's S8+... Phone is so much better on XMobile than on VZW. No VZW apps, no bloat...
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
I got mine last week, I've been very happy with it.
I am curious to see how quick they are on patching, considering the phone has almost zero bloat it shouldn't take long once they are available.
mjones73 said:
I got mine last week, I've been very happy with it.
I am curious to see how quick they are on patching, considering the phone has almost zero bloat it shouldn't take long once they are available.
Click to expand...
Click to collapse
Does your VoLTE work? I have the unlocked version flashed to xfinity and I can't find the VoLTE setting.
VOLTE Works for me on Xfinity Mobile.
Settings>Connections>Mobile Networks
The toggle is there.
I am in same boat as others. I left AT&T. So refreshing to be TouchWiz base without all the major carrier crap/mods.
the1stSecond said:
VOLTE Works for me on Xfinity Mobile.
Settings>Connections>Mobile Networks
The toggle is there.
I am in same boat as others. I left AT&T. So refreshing to be TouchWiz base without all the major carrier crap/mods.
Click to expand...
Click to collapse
The toggle is there but they say it is not yet supported
le0.br4zuc4 said:
The toggle is there but they say it is not yet supported
Click to expand...
Click to collapse
That's a little strange. Only calling feature I haven't been able to turn on is Video Calling.
Here is my VOLTE turned on:
the1stSecond said:
That's a little strange. Only calling feature I haven't been able to turn on is Video Calling.
Here is my VOLTE turned on:
Click to expand...
Click to collapse
So you can use data while on a call WITHOUT WiFi being on? Mine shows 3G all the time with WiFi off. I was thinking it was a SIM compatibility issue between the LG X Power and S8+. My SIM from my Note5 wouldn't work in my S8+ on Sprint. Had to have a different one.
Sent from my SM-G955U using Tapatalk
Wasn't actually sure it was working.
Called voicemail and did a web search for confirmation.
Functioning correctly.
Is your "mobile network" set to Global? I have trouble if I switch to CDMA/LTE for some reason.
the1stSecond said:
Wasn't actually sure it was working.
Called voicemail and did a web search for confirmation.
Functioning correctly.
Is your "mobile network" set to Global? I have trouble if I switch to CDMA/LTE for some reason.
Click to expand...
Click to collapse
It's set to global. I have trouble getting LTE period. I can use Rom Control and force to LTE and web is OK. No calls though. Toggle is missing. Same thing, I can enable VoLTE with Rom Control and can see the toggle. NO voice calls though. Says out of service area. Maybe it's because the LG X Power doesn't support VoLTE and the account isn't provisioned for it. I put the SIM card back in the X Power and I can't get 4G on there now. A tier 2 tech was poking around my account yesterday. Don't know what he did. He hung up on my. LOL
I got mine about 2 weeks ago loving it so far.
mlr_90 said:
It's set to global. I have trouble getting LTE period. I can use Rom Control and force to LTE and web is OK. No calls though. Toggle is missing. Same thing, I can enable VoLTE with Rom Control and can see the toggle. NO voice calls though. Says out of service area. Maybe it's because the LG X Power doesn't support VoLTE and the account isn't provisioned for it. I put the SIM card back in the X Power and I can't get 4G on there now. A tier 2 tech was poking around my account yesterday. Don't know what he did. He hung up on my. LOL
Click to expand...
Click to collapse
Oh man, Tier 2...watch out now lol! Did he get pissed or what?
Maybe double check your APN settings to make sure they match this?
the1stSecond said:
Oh man, Tier 2...watch out now lol! Did he get pissed or what?
Maybe double check your APN settings to make sure they match this?
Click to expand...
Click to collapse
APN settings appear correct. Compared that with the LG. My LG has a username and password though. I take them out and I have no data at all. The S8+ has data with the settings like yours. I can edit the APN settings on the LG where as they are locked on the S8+. Weird since this is an unlocked U1 phone. Had to flash the Xfinity firmware to get text to work though. Hopefully that didn't lock the device to Xfinity. The tier 2 tech wanted the IMEI from there S8+. I gave it to him and he said that was for the LG X Power. I had the S8+ box in front of me and even pulled it from the phone. Still said that it belonged to the LG. Then he hung up on me. Not a word since.
mlr_90 said:
APN settings appear correct. Compared that with the LG. My LG has a username and password though. I take them out and I have no data at all. The S8+ has data with the settings like yours. I can edit the APN settings on the LG where as they are locked on the S8+. Weird since this is an unlocked U1 phone. Had to flash the Xfinity firmware to get text to work though. Hopefully that didn't lock the device to Xfinity. The tier 2 tech wanted the IMEI from there S8+. I gave it to him and he said that was for the LG X Power. I had the S8+ box in front of me and even pulled it from the phone. Still said that it belonged to the LG. Then he hung up on me. Not a word since.
Click to expand...
Click to collapse
Hmmm, maybe he did you a favor actually.
I just flashed the U1 firmware to my Xfinity device and all the APN stuff is editable. Phone shows as a U1 model too. Everything is working great. I found everytjing in thr AT&T section of S8+.
Can you flash back to U1 firmware, pop the X mobile sim in (get the device all set up first before putting SIM in) and then do a manual search on service provider section of mobile connections? The tech may have locked that SIM to IMEI, but that's a good thing if you are wanting to use that SIM on S8, right?
Go in to network operators and pick top option (search networks) and let it search for a while. Then you should have a list like my second attachment. Oh and don't mind my lack of cell signal lol, I was jacking around with all of the editable options available now.
Be sure and set Bearer to Unspecified (with nothing else selected). Save before exiting. Added third pic to show I am on LTE+ on U1 firmware with X mobile SIM, but this SIM was always tied to this IMEI as it is Xfinity Purchased phone.
the1stSecond said:
Hmmm, maybe he did you a favor actually.
I just flashed the U1 firmware to my Xfinity device and all the APN stuff is editable. Phone shows as a U1 model too. Everything is working great. I found everytjing in thr AT&T section of S8+.
Can you flash back to U1 firmware, pop the X mobile sim in (get the device all set up first before putting SIM in) and then do a manual search on service provider section of mobile connections? The tech may have locked that SIM to IMEI, but that's a good thing if you are wanting to use that SIM on S8, right?
Go in to network operators and pick top option (search networks) and let it search for a while. Then you should have a list like my second attachment. Oh and don't mind my lack of cell signal lol, I was jacking around with all of the editable options available now.
Be sure and set Bearer to Unspecified (with nothing else selected). Save before exiting. Added third pic to show I am on LTE+ on U1 firmware with X mobile SIM, but this SIM was always tied to this IMEI as it is Xfinity Purchased phone.
Click to expand...
Click to collapse
I went through most of that when it was on U1. Got data and and calling. Just couldn't send texts. Is VoLTE working with the U1 firmware for you?
Nope, trying to see if I can "activate" my phone but of course Xfinity Mobile activation site is down right now lol.
the1stSecond said:
Nope, trying to see if I can "activate" my phone but of course Xfinity Mobile activation site is down right now lol.
Click to expand...
Click to collapse
Did you ever get this going. I can't get back to the activation site. Keeps taking my to my account.
mlr_90 said:
Did you ever get this going. I can't get back to the activation site. Keeps taking my to my account.
Click to expand...
Click to collapse
Nope, what a pia.
Going to mess with it more this weekend after work. Ran out of time to keep playing/researching. Flashed back to X Mobile firmware and everything functioning 100%.
the1stSecond said:
Nope, what a pia.
Going to mess with it more this weekend after work. Ran out of time to keep playing/researching. Flashed back to X Mobile firmware and everything functioning 100%.
Click to expand...
Click to collapse
Did you ever get this going? I never did get 4G going on my LG X Power. The only way I could get it to work was to select LTE/GSM under mobile networks. Of course calls wouldn't work then. Exchanged them for the LG X Charge which supports VoLTE. I still can't get 4G. They said to use my old sim cards. I think I have a provisioning issue. Still waiting on tier 2 to call.
Sent from my SM-P600 using Tapatalk

s3 frontier with att and s8 galaxy unlocked phone numbersync is a no go?

I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
Click to expand...
Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
Click to expand...
Click to collapse
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
Click to expand...
Click to collapse
.
When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.
pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
Click to expand...
Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
Click to expand...
Click to collapse
Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.
There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk
pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Click to expand...
Click to collapse
I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.
Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
Click to expand...
Click to collapse
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
Click to expand...
Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
Click to expand...
Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.
Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh:

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