Connected to 4g,cant use Internet. - General Questions and Answers

Hello, last week my father gave to my wife a Verykool s5017, yea, OK, no jokes please, a gift is a gift.
The problem is, that is connected to mobile data, but can't send whatsapp, can't browse the web, is connected, but don't got Internet.
Any help? Any idea, please.
Thanks in advance

Does it support 4g? If yes then if I were you I would try to visit some website on the browser and then try the apps. ALso try restarting the phone or see the data settings to check if everything is fine there.

Related

Windows Live Messenger-Siign in Problem

i am using jwrightmcp's 2.02.00 ROM and its fantastic in almost all aspects... the only problem that is ripping me off is Windows Live Messenger.... i just can't get through to sign in...
i click on my live messenger icon,
it tells me to sign in..
4/5 steps goes fine... when it comes to step 5/5 where it says checking internet connectivity... the status bar doesn't show any progress and after around 60 seconds it says...
-->
synchronization error and a messege appears.. "Windows Live is unable to connect. The service may be temporarily unavailable, or you may be in a place where date coverag isn't very good. Pls try again."
<--
i am unable to sign in the live messenger ever since and couldn't get help too...
can any of the pro help me out.... i'll appreciate his/her concern..
farehmani
Yes, i know..
Since December i can't use WLM... I wrote a feedback but NOBODY confirms my words... I thought it was only an italian's rom problem.. But now..
what are you using instead?
DJ Palmis said:
Since December i can't use WLM... I wrote a feedback but NOBODY confirms my words... I thought it was only an italian's rom problem.. But now..
Click to expand...
Click to collapse
www.octro.com ..I have now all my friends on Gtalk.. It's WONDERFUL! try it!
any updates .. all pro(s) here!!
farehmani said:
i am using jwrightmcp's 2.02.00 ROM and its fantastic in almost all aspects... the only problem that is ripping me off is Windows Live Messenger.... i just can't get through to sign in...
i click on my live messenger icon,
it tells me to sign in..
4/5 steps goes fine... when it comes to step 5/5 where it says checking internet connectivity... the status bar doesn't show any progress and after around 60 seconds it says...
-->
synchronization error and a messege appears.. "Windows Live is unable to connect. The service may be temporarily unavailable, or you may be in a place where date coverag isn't very good. Pls try again."
<--
i am unable to sign in the live messenger ever since and couldn't get help too...
can any of the pro help me out.... i'll appreciate his/her concern..
farehmani
Click to expand...
Click to collapse
I had posted about this earlier. I had similar problem. Then I went to MS site to seek help and got my answer.
Copy paste the url address and try to sign in from normal PC.
thats what I did and now I have no problems.
Hope it helps.
DJ Palmis said:
www.octro.com ..I have now all my friends on Gtalk.. It's WONDERFUL! try it!
Click to expand...
Click to collapse
hmm seems good... but it is a beta... not for sale either... expiring on march 31st... what then?
Well.. i don't know.. i'm using since February... I hope it will cost not too much!
aniel1 said:
I had posted about this earlier. I had similar problem. Then I went to MS site to seek help and got my answer.
Copy paste the url address and try to sign in from normal PC.
thats what I did and now I have no problems.
Hope it helps.
Click to expand...
Click to collapse
thanx for your reply aniel1,
could you please further elaborate which URL are we talking about??... when i get the error, it doesn't gives any URL address. if what you tried to say was sign in with Windows Live on desktop PC then i did it already and it works fine... but doesn't get signed in on my UNIVERSAL.
am i missing anything?
farehmani
farehmani... have you tried this...
connect the unit to PC via USB and let it sync with AS. Once completed, open Live. It will open GPRS to sync, cancel the GPRS connection via the bubble on the top bar. Once cancelled, Live should try to sync via AS and it should be successful.
Hopefully once it's fully synced with the server you shouldn't have anymore problems connecting. Let us know how you get on.
SpyderTracks said:
farehmani... have you tried this...
connect the unit to PC via USB and let it sync with AS. Once completed, open Live. It will open GPRS to sync, cancel the GPRS connection via the bubble on the top bar. Once cancelled, Live should try to sync via AS and it should be successful.
Hopefully once it's fully synced with the server you shouldn't have anymore problems connecting. Let us know how you get on.
Click to expand...
Click to collapse
hi SpyderTracks,
i havn't had tried this solution so far, i would love to give it a go... but at the moment,,, i'm using vista and i am unable sync it with Windows mobile device center... i don't get the sync option. just the file transfer.
do i have to experiment your suggestion in winXP?
Interesting... my flatmate is having the same problems in Vista for some reason we can't seem to work out... that's one of the many reasons I returned to XP I know it's old but at least it works
I don't know if it will work without WMDC recognising the device, but in theory it should anyway, so long as it's recognised by Vista as a mobile device... in theory Give it a go, let me know. Good luck!
I can't remember if you tried with wireless, but you can try that too after disconnecting the GPRS connection, just connect to wireless and try syncing. Sorry if that was the original problem, I'm really tired and my memory is failing me.
SpyderTracks said:
Interesting... my flatmate is having the same problems in Vista for some reason we can't seem to work out... that's one of the many reasons I returned to XP I know it's old but at least it works
I don't know if it will work without WMDC recognising the device, but in theory it should anyway, so long as it's recognised by Vista as a mobile device... in theory Give it a go, let me know. Good luck!
I can't remember if you tried with wireless, but you can try that too after disconnecting the GPRS connection, just connect to wireless and try syncing. Sorry if that was the original problem, I'm really tired and my memory is failing me.
Click to expand...
Click to collapse
i appreciate your concern...
did try with wifi... but the same problem persists... i don't understand why the problems remain with me...
Don't worry you are not the only one... I know a LOT of people who can't use it..
DJ Palmis said:
Don't worry you are not the only one... I know a LOT of people who can't use it..
Click to expand...
Click to collapse
but still..... i need to get the LIVE working man!!!!!! alll you studd out here... do something for this brother here... !
farehmani
farehmani said:
but still..... i need to get the LIVE working man!!!!!!
Click to expand...
Click to collapse
All i can suggest you is to find another betatester and tell him to vote this feedback: 252858.. I can't do anithing else.. I'm sorry.
cheak your connection setup
You may need to check whether your WIFI connections, or 3G or GPRS connections are set to "work" or "the internet".
also check our internet exceptions and and see if you are inadvertantly blocking your IP address ranges.
you could also try and check that your "network card" setting is using "the internet" as compared to the specific WIFI AP connection type.
I had similar problems and its likely to be due to this, you need to really have them set to "The Internet" in your WIFI, in your AS and in your GPRS or 3G internet connections.
I only use it on WIFI at home or work, NextG or 3G is just to expensive to use, all need to be set to "The Internet" and when the 3G/NextG connection bubble comes up, I just cancel it and then it goes to the WIFI connection.
Thank you for your help... But believe me: It's not a network problem.. For a lot of reason..
It doesn't work even by my ADSL (using Active Sync), It works ONLY when i delete my user/pass and i connect for the first time! Every time i want to use i have to do this workaround... So it's not a connection problem.. Because it works.. ONLY the first time..

[Q] Data connection problem on Rataplan or Rainbowmod! what to do?!!!

Hi every b
I have lumia 710, i installed rainbowmod, then rataplan, my problem is on both,
when i use data connection, i get no connection!!
i asked on facebook, someone told me to use network setup, so i used, but same ! no app could connect, but i had 403 error in IE!!!
so i went to policy and authorized some apps, like skype, and sky drive, and it worked!!!!
but i dont have a policy conf for the phone, to get live chat or IE connecting
can anyone help please?
I have had those both roms without problem. I used downloader for flashing.
One thing that rantaplan couldnt manage was internet sharing for some reason.

[Q] Problems with mobile data

Hello,
I am a happy user of the OnePlus One phone. Everything works really well, except mobile data works in a funny way.
Whenever i am on wi-fi, it all works well. But when I turn mobile data on, it only loads several apps like whatsapp, viber, instagram, facebook messenger and I guess thats it. Google Chrome doesnt load, facebook app doesnt load at all and all other apps dont load. I thought it might have been a SIM-card problem, however today i received a new one - no change. Any ideas how to fix this? Thanks in advance
Leenas said:
Hello,
I am a happy user of the OnePlus One phone. Everything works really well, except mobile data works in a funny way.
Whenever i am on wi-fi, it all works well. But when I turn mobile data on, it only loads several apps like whatsapp, viber, instagram, facebook messenger and I guess thats it. Google Chrome doesnt load, facebook app doesnt load at all and all other apps dont load. I thought it might have been a SIM-card problem, however today i received a new one - no change. Any ideas how to fix this? Thanks in advance
Click to expand...
Click to collapse
Location, rom, baseband, carrier?
Also.... Bro, do you even APN?
TigerDNA said:
Location, rom, baseband, carrier?
Also.... Bro, do you even APN?
Click to expand...
Click to collapse
Hey, I am not good in all this mobile thingy stuff, but i've checked apn its all correct. My carrier is TELE2. I currently reside in Lithuania(oneplus does not ship to lithuania, i've got the phone when i lived in Denmark) but my friend also did this and his phone works well. Whenever i want to order internet settings from the carrier via sms, i get a reply that "your phone has no mobile data function, please buy a new phone''
i havent touched anything so its cyanogenmod, everything as it was in the box.

[Q] Lost mobile data after set up

Hi
I hope you can help me,
I got a Sony 3 smart watch yesterday ,it took ages to load up on my wifi. Eventually it was ready and i go outside say Ok google it works.
But if i try to browse on my phone I can't connect on it.
Does the smart watch block the phone from my data plan?
Many thanks in advance
Pot Noodle said:
Hi
I hope you can help me,
I got a Sony 3 smart watch yesterday ,it took ages to load up on my wifi. Eventually it was ready and i go outside say Ok google it works.
But if i try to browse on my phone I can't connect on it.
Does the smart watch block the phone from my data plan?
Many thanks in advance
Click to expand...
Click to collapse
the watch connected has got nothing to do with mobile data working on your phone. try checking your settings on your phone for mobile data.

some apps fail to make internet connection via a specific network

The Problem:
"My device" encounters this problem while it's connected to "my home WiFi". Some apps fail to make internet connection, and this problem wasn't there before I upgraded from lollipop to marshmallow (officially). The strange thing is that other devices do not experience the same problem when they're connected to the same WiFi. Also, If I switch to another network, all apps work fine! So it only happens with one device relating to one network.
Things I tried:
I tried resetting the router (HUAWEI EchoLife 626 CPE), factory reset to my phone (Galaxy J5), reconfigure time and date, messing with dns... no luck ...
Other details:
Google Play Store and Google Drive are not connecting. Facebook hardly connects and Gmail doesn't send attachments, Messenger doesn't send photos and links! Youtube works great.
Please, if someone has any idea about that, I cant find help any elsewhere!
mjoberg said:
The Problem:
"My device" encounters this problem while it's connected to "my home WiFi". Some apps fail to make internet connection, and this problem wasn't there before I upgraded from lollipop to marshmallow (officially). The strange thing is that other devices do not experience the same problem when they're connecting to the same WiFi. Also, If I switch to another network, all apps work fine! So it only happens with one device relating to one network.
Things I tried:
I tried resetting the router (HUAWEI EchoLife 626 CPE), factory reset to my phone (Galaxy J5), reconfigure time and date, messing with dns... no luck ...
Other details:
Google Play Store and Google Drive are not connecting. Facebook hardly connects and Gmail doesn't send attachments, Messenger doesn't send photos and links! Youtube works great.
Click to expand...
Click to collapse
Judging by what you've posted, the device works fine on other networks, this suggests to me that the issue is in your network and not your device.
This forum isn't the kind of place to help you with network issues. This forum deals with the devices themselves.
Your problem does not seem to be the device.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Droidriven said:
Judging by what you've posted, the device works fine on other networks, this suggests to me that the issue is in your network and not your device.
This forum isn't the kind of place to help you with network issues. This forum deals with the devices themselves.
Your problem does not seem to be the device.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Click to expand...
Click to collapse
But also as I mentioned that other devices do not face this problem when they're connected to the same wifi. That's why I thought it's related to my device.
Also, some network community directed me to here after reading my problem!
I know it's not appropriate to ask for help in PM and I don't do that.
mjoberg said:
But also as I mentioned that other devices do not face this problem when they're connected to the same wifi. That's why I thought it's related to my device.
Also, some network community directed me to here after reading my problem!
Click to expand...
Click to collapse
Ok, I'll see what I can find for you then.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Even though I tried to use some other VPN app before with no positive result. But now with Turbo VPN everything seems to run smoothly, at least for now!
Could anyone please explain what's happening?

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