Google account and other apps removed on their own after reboot - Galaxy S6 Q&A, Help & Troubleshooting

Hello,
I have a rooted Samsung Galaxy S6 SM-920i, using one of the latest software patches from SAMMOBILE. And by the way, the latest patch for my device and region came out yesterday, so I'm downloading it now.
This problem I'm about to describe, has happened also with other firmware versions, ever since I started messing with rooting and battery settings from third party applications. I use Greenify and HEBF Optimizer in order to save battery and perform some system tweaks that improve performance and save battery as well.
Ever since I started using HEBF Optimizer, this problem became more frecuent
https://play.google.com/store/apps/details?id=com.androidvip.hebf&hl=es
The problem is that mygoogle account and some applications were removed on their own after rebooting. It has also happened without the afore mentioned third party applications, after using energy saving for applications (sends to sleep unused applications after three days), or even after using the ultra power saving mode on battery settings.
So it appears that I'm not the only person with this problem, some say it's a hardware fault, some others say Samsung is spying on its users:
http://www.sammobile.com/2015/06/18...-deleted-from-my-galaxy-s6-edge-on-their-own/
Little help here?
Thanks!

Related

[WARNING !] Nokia's "Here" maps draining battery and causing overheating !

I'm not sure if I posted this thread in the right forum, so please move it if it's needed, but I just wanted to let people know about this serious bug.
So, "Here" is obviously one of the best free offline navigation apps but there's a pretty serious bug that started occuring after the app went from beta to stable. The app keeps running in background after closing it, swiping it away from recent apps and even after force stoping it so it keeps heating up the phone drastically and also affecting the battery pretty hard. I've had this bug on 2 different phones so it's definitely not phone or brand related (it happened on my Sony Xperia V and also on Samsung Galaxy S4). The only solution for now is to use greenify and hibernate the app after using it, because just force stoping it doesn't work (it starts automatically again). You can go into your running apps and you'll probably see it there in active processes (I've just used it once to download maps and try it out a bit and it kept running 2 days non-stop). My Galaxy S4 was very hot and battery was also worse than before installing the app so that's how I found it out even though it didn't show up in battery usage information, but it did on my Xperia V so that's why I knew it was this app that was causing the problems. So I installed "Greenify", added Here app to the list and hibernated it. Now it doesn't automatically start and my phone never gets hot, not even warm.
I hope this information will help some of you who are using this app and having overheating and battery issues. :fingers-crossed:

[Nexus 5] Optimizing apps at boot when device ran out of battery

Hi everyone,
I have a Google Nexus 5, that has never been rooted.
Nearly each time my phone is running out of battery (meaning nearly every day because I am using Waze, a GPS app, quite often), when Android is starting a message saying "Optimizing 1 of x.. apps" and this take a lot of time (sometimes more than 10 minutes).
Do you know what is causing this issue and how to solve it?
It happens since I upgraded to a previous version of Android but I don't remember which one as is it not the latest one.
Now, my phone is running Android 5.1.1 build LMY48M.
Thanks a lot.
Can't solve your problem, but I will add some information and a test suggestion:
I have a Nexus 7 (2013) Tablet which was recently updated to Lollipop 5.1.1.
Not surprisingly, right after the update, the tablet went through the exact same app optimization process (no surprise there).
Although the tablet was charged and in 'Sleep Mode' last night, I woke up this morning to find the tablet powered off (which I considered strange).
Upon powering it back on, it went through the same app optimization process that you have described.
I considered the possibility that a software update had been applied to the tablet last night which did not require my permission (but that seems unlikely).
Then I wondered if the battery had somehow become depleted and that the app optimization process was a function of the power loss and subsequent restart.
In the Windows environment, an 'ungraceful' shutdown leads to a boot option to start the computer in 'Safe Mode'.
And I had considered the possibility that one or more Android processes or 3rd party apps might have triggered the requirement for app optimization upon restart.
This is what led me to your post.
However, I have now let the battery drain two times, with two subsequent restarts -- and I am not getting the app optimization.
So, I'm not sure what the trigger is -- but I have a suggestion for a test:
Restart your device so it is fresh
Do not start any applications or Android processes (other than those that start themselves)
Leave the device on so that the battery fully drains (you might want to accelerate the process by maximizing the screen brightness)
After the device shuts down due to battery loss -- charge it
Restart the device and see if app optimization happens
If it does not happen -- them maybe your app optimization is related to an ungraceful shutdown of one or more Android processes or 3rd party apps
If it does happen -- then I don't know what's going on
However, we can't ignore the fact that your device is a phone and mine is a tablet
And, therefore, your device always has processes running that might represent an ungraceful shutdown upon battery depletion.
Of course, this does not answer the question relating to the problem I witnessed this morning
But maybe I had too many apps open and too many browser tabs open when my battery depleted (although I still don't know why my battery depleted)
And maybe that triggered my own app optimization
There is one more thing: yesterday, for the first time, I ran an app on the tablet called Slingbox Player
That's the only thing different that I have done on the tablet for many months
And the Slingbox Player was open in the background when I went to sleep
I suppose a badly coded app could have drained my battery
But that still leave the question regarding the app optimization requirement upon restart
Please share your findings.

App optimization - What is it & why does Smart Manager change settings UI?

Most of you will be aware that a new "app optimization" feature was added to a recent 5.1.1 based firmware update.
I've been trying to research exactly what this does because Samsung have not updated their user manual (you can access this via the user manual widget) to cover this new feature. After searching online, I've come to the conclusion that I'm not the only one who isn't sure what this feature does and there's a lot of incorrect information out there.
Below is some examples of what I've read:
It's Samsung's implementation of doze - I think this is incorrect as doze is a system wide state that uses sensors and screen off information.
Someone on AC forums was told by a Samsung employee that for example, it will make taxing games black and white so they don't require so much processing power - I really don't think this is the case.
It's Samsung's implementation of app standby - I think this is the most likely.
Does anyone have any concrete evidence as to what this setting actually does?
Furthermore, I've noticed that the "app optimization" implementation will change depending on if you have Smart Manager enabled or disabled. Not only that, but the battery sub menu layout (settings > battery) is also different depending on Smart Manager running or not. Has anyone else noticed this?
From what I can gather, the "app optimization" feature is there regardless if Smart Manager is enabled or disabled, but you can only manually select wether an app is optimised or not. Smart Manager appears to only provide automation of the process by monitoring which apps have not been used for x number of days and then changing the optimisation setting for each app for you.
Based on your screenshots, system apps can now be optimized by default?
Tricks25 said:
Based on your screenshots, system apps can now be optimized by default?
Click to expand...
Click to collapse
Second screen is the 'Optimization Screen' under Setttings > Battery > Battery Usage > Battery Optimization. First one is from the 5.1.1 update, and the second is only present in Marshmallow Beta.
I don't think it's exactly an App Standby, as this keeps the apps 'unoptimized' if they have background services. Samsung's optimization only takes days since last usage for determining if an app should be optimized. Also, I think Samsung's optimization is more aggressive, like Greenify, an it shuts down apps shortly after user lefts them.
Oh, and it seems that you can't explicitly turn App Standby for an app, like you can do it with the Samsung alternative. Putting an app on/off on App Standby only activates App Standby for that app (If conditions are met) or disables it completely.
bregan90 said:
Second screen is the 'Optimization Screen' under Setttings > Battery > Battery Usage > Battery Optimization. First one is from the 5.1.1 update, and the second is only present in Marshmallow Beta.
I don't think it's exactly an App Standby, as this keeps the apps 'unoptimized' if they have background services. Samsung's optimization only takes days since last usage for determining if an app should be optimized. Also, I think Samsung's optimization is more aggressive, like Greenify, an it shuts down apps shortly after user lefts them.
Oh, and it seems that you can't explicitly turn App Standby for an app, like you can do it with the Samsung alternative. Putting an app on/off on App Standby only activates App Standby for that app (If conditions are met) or disables it completely.
Click to expand...
Click to collapse
You're not quite correct on the screen shot front. All screenshots were taken from Android 6.0, the reason they're different is one was taken with Smart Manager running and the other was taken with Smart Manager disabled via Package Disabler.
What it does is that after an app has not been started for 3 days (this is configrable), it freezes (disables) it.
This is really problematic for small apps acting as unlocker of a main app and not supposed to be launched by user, as it prevents the main app to communicate with the unlocker app (bindServices() fails), preventing license verification to work.
This cancer acting in the back of apps used to only be possible on root devices, but Samsung generalized to mainstream devices.

Battery Drain: MDE Service Framework

Battery has been bad since I switch to note 20 ultra from note 10+.
Trying to find the root cause.
Anyone knows what mde service framework is? Can't find much info on it..
aarick said:
Battery has been bad since I switch to note 20 ultra from note 10+.
Trying to find the root cause.
Anyone knows what mde service framework is? Can't find much info on it..
Click to expand...
Click to collapse
Could it be this .....quote from G search >
What is MDE Service Framework?
The Android media router framework allows manufacturers to enable playback on their devices through a standardized interface called a MediaRouteProvider . ... This guide discusses how to create a media route provider for a receiver device and make it available to other media playback applications that run on Android.Dec 27, 2019
link to my G search
https://www.google.com/search?safe=...hUKEwiJ6LLOo43sAhVtx4UKHQs9A-gQ1QIoAHoECAsQAQ
Maybe try a Factory Reset .
Could it be ,that when switching from /old backups from N10 + /re installing apps /setting /Smart switch ...etc something got corrupted ...?
I know it's a hassle, to factory reset , but as i see it
You can "stress " and look for the "culprit " , that causes the battery drain or
maybe try a factory reset ...it might help ??
Good luck
•Try to find the issues of this load otherwise doing a hard reset may only land you in the same situation.
Lot of junk running... do you need it?
A package blocker like PD MDM can be used to turn off bloatware.
Cloud services and Goggle backup tend to be habitual offenders.
Turn off Google, Samsung and carrier feedback.
I had a lot of trouble with ARcore, disable it if you aren't using augmented reality applications.
Clear data on Goggle Backup Transport, Goggle Framework and google.android.gms.policy.
Clear system cache and log files with a cleaner.
SD Maid does a good job.
I use the old version of Device Care to clean the cache when it used 360° however I block internet access when it runs then package block it because of the Chinese junk in it. It's a good cache cleaner
•Turn off 3rd party power management apks and like Adroid manage its self. Don't set apps to sleep.
•Clear system cache on the boot menu.
In Developer options in Running Services, see what's running. In Stand By Apps all buckets should show as active, if not power management is being used. Android will power them down when not in use even if shown as active.
•Monitor your battery milliamp draw in realtime; at idle it should go down as low as 60 ma at times and average about 180-300 ma at idle. Frequent or sustained spikes in the 400-1000+ range indicate excessive cpu activity; find what's doing it. Examine what was recently opened or cache when the drain starts in Running Services in Developer Options.
•Before doing a hard reset try resetting Settings; it's less drastic and time consuming.
•If you do a hard reset be more careful during setup.
Avoid loading a bunch of junk 3rd party apps... keep it clean. Test new 3rd party apps before the reload if you can.
Play with it... observe and play some more... you will find it.
Go through all the settings, poke around, see what's there and learn what it does. Unlike playing in the Windows Registry it's relatively safe to do and fun
blackhawk said:
•Try to find the issues of this load otherwise doing a hard reset may only land you in the same situation.
Lot of junk running... do you need it?
A package blocker like PD MDM can be used to turn off bloatware.
Cloud services and Goggle backup tend to be habitual offenders.
Turn off Google, Samsung and carrier feedback.
I had a lot of trouble with ARcore, disable it if you aren't using augmented reality applications.
Clear data on Goggle Backup Transport, Goggle Framework and google.android.gms.policy.
Clear system cache and log files with a cleaner.
SD Maid does a good job.
I use the old version of Device Care to clean the cache when it used 360° however I block internet access when it runs then package block it because of the Chinese junk in it. It's a good cache cleaner
•Turn off 3rd party power management apks and like Adroid manage its self. Don't set apps to sleep.
•Clear system cache on the boot menu.
In Developer options in Running Services, see what's running. In Stand By Apps all buckets should show as active, if not power management is being used. Android will power them down when not in use even if shown as active.
•Monitor your battery milliamp draw in realtime; at idle it should go down as low as 60 ma at times and average about 180-300 ma at idle. Frequent or sustained spikes in the 400-1000+ range indicate excessive cpu activity; find what's doing it. Examine what was recently opened or cache when the drain starts in Running Services in Developer Options.
•Before doing a hard reset try resetting Settings; it's less drastic and time consuming.
•If you do a hard reset be more careful during setup.
Avoid loading a bunch of junk 3rd party apps... keep it clean. Test new 3rd party apps before the reload if you can.
Play with it... observe and play some more... you will find it.
Go through all the settings, poke around, see what's there and learn what it does. Unlike playing in the Windows Registry it's relatively safe to do and fun
Click to expand...
Click to collapse
appreciate the suggestion. Considering I had all the same apps on my note 10 and didn't have similar issue. Am incline to believe issue is related to restoring with smart switch. So will consider doing a reset when I have the time to set everything up manually.
aarick said:
appreciate the suggestion. Considering I had all the same apps on my note 10 and didn't have similar issue. Am incline to believe issue is related to restoring with smart switch. So will consider doing a reset when I have the time to set everything up manually.
Click to expand...
Click to collapse
I don't like smart switch or trust it. This type of Samsung apk has failed me miserably before... bugware.
The 10+ between Goggle, Samsung and carrier apks can be witchy. Lots of junk that does nothing for you and creates conflicts that suck resources/power/internet bandwidth are all too common.
Since each configuration is different you need to play with it.
Without root you lack advanced diagnostic tools which makes it more difficult as if Google wants it that way... effective real time monitors I can use in Windows are completely missing in Android.
Note 20 ultra user here myself, by chance have you got mobile hotspot active? Or the auto hotspot running? Just done a Google search for the service and found this thread. For me turning off the hotspot and auto hotspot stopped the battery drain for this service in its tracks. I have also noticed the phone getting alarmingly hot 50c to 55c when it is switched on and in use, though saying that I'm finding general use makes the phone uncomfortably hot to hold
Im using N20 ultra exynos version and only in the beginning the phone would get hot and battery life is very poor. After about 3-4 weeks im seeing a massive improvement in device performance and battery life. Using ccswe to disable packages. Naptime helping stand by battery drain as well.
blackhawk said:
•Try to find the issues of this load otherwise doing a hard reset may only land you in the same situation.
Lot of junk running... do you need it?
A package blocker like PD MDM can be used to turn off bloatware.
Cloud services and Goggle backup tend to be habitual offenders.
Turn off Google, Samsung and carrier feedback.
I had a lot of trouble with ARcore, disable it if you aren't using augmented reality applications.
Clear data on Goggle Backup Transport, Goggle Framework and google.android.gms.policy.
Clear system cache and log files with a cleaner.
SD Maid does a good job.
I use the old version of Device Care to clean the cache when it used 360° however I block internet access when it runs then package block it because of the Chinese junk in it. It's a good cache cleaner
•Turn off 3rd party power management apks and like Adroid manage its self. Don't set apps to sleep.
•Clear system cache on the boot menu.
In Developer options in Running Services, see what's running. In Stand By Apps all buckets should show as active, if not power management is being used. Android will power them down when not in use even if shown as active.
•Monitor your battery milliamp draw in realtime; at idle it should go down as low as 60 ma at times and average about 180-300 ma at idle. Frequent or sustained spikes in the 400-1000+ range indicate excessive cpu activity; find what's doing it. Examine what was recently opened or cache when the drain starts in Running Services in Developer Options.
•Before doing a hard reset try resetting Settings; it's less drastic and time consuming.
•If you do a hard reset be more careful during setup.
Avoid loading a bunch of junk 3rd party apps... keep it clean. Test new 3rd party apps before the reload if you can.
Play with it... observe and play some more... you will find it.
Go through all the settings, poke around, see what's there and learn what it does. Unlike playing in the Windows Registry it's relatively safe to do and fun
Click to expand...
Click to collapse
Hey! Thank you so much for your tips. Can you please point out a good app for measuring standby power usage? I used to use Gsam Battery Monitor Pro, but that no longer seems to be compatible with my Snapdragon Note 20 Ultra. I don't get accurate reading and it seems the dev has abandoned the app (last update Jan 2020)
xenofont said:
Hey! Thank you so much for your tips. Can you please point out a good app for measuring standby power usage? I used to use Gsam Battery Monitor Pro, but that no longer seems to be compatible with my Snapdragon Note 20 Ultra. I don't get accurate reading and it seems the dev has abandoned the app (last update Jan 2020)
Click to expand...
Click to collapse
Not sure what works with Q; I'm running Pie.
Galaxy's Battery Tracker is useful.
I use the Accubattery overlay sometimes to measure ma but again Q.
DecChek is a useful tool.
Duplicate entry removed.
blackhawk said:
Not sure what works with Q; I'm running Pie.
Galaxy's Battery Tracker is useful.
I use the Accubattery overlay sometimes to measure ma but again Q.
DecChek is a useful tool.
Click to expand...
Click to collapse
have DevCheck installed. Does the Pro version allow to keep it running in the background collecting data for analysis later? I specifically want to understand how much is the drain in standby mode and whether T-mobile 5G could also be the culprit here?
Looks like DevCheck won't collect data silently in the background. So any recommendations for a reliable app to measure standby drain would be very welcome.
xenofont said:
have DevCheck installed. Does the Pro version allow to keep it running in the background collecting data for analysis later? I specifically want to understand how much is the drain in standby mode and whether T-mobile 5G could also be the culprit here?
Click to expand...
Click to collapse
Don't know.
Goggle system apks are more likely to blame.
Try blocking suspects with Karma Firewall and see what it does.
Turn off auto sync for Gmail and look hard at 3rd party apps including Samsung.
xenofont said:
Looks like DevCheck won't collect data silently in the background. So any recommendations for a reliable app to measure standby drain would be very welcome.
Click to expand...
Click to collapse
Use GSAM after enabling permissions via adb. Make sure the app is also not set to be optimized or restricted in background usage .
Limeybastard said:
Use GSAM after enabling permissions via adb. Make sure the app is also not set to be optimized or restricted in background usage .
Click to expand...
Click to collapse
Tried all of that already. Did you get accurate readings?
xenofont said:
Tried all of that already. Did you get accurate readings?
Click to expand...
Click to collapse
Accurate enough for me to determine what is using my battery and make necessary adjustments, yes.
So when you tried that already, what did you come up with? You see MDE Framework in there?
The mde service framework is a system service that enables media playback on Android devices. It provides APIs to support the following media playback operations:
- playing audio and video files
- streaming audio and video content
- recording audio and video
- managing playback queue
- managing media player settings
The mde service framework is implemented in the media server process and uses the MediaDrm API to support DRM-protected content. See also https://grouphowto.com/mde-service-framework/

Question [Q] Adaptive battery brings restricted background apps back to optimized

Got weird observation - curious, if it's only in my case or it's typical.
1. I restrict background usage of the app (doesn't matter which one - google apps as well as 3rd party) with adaptive battery on.
2. After a while (let's say few hours) this app goes back to optimized by itself.
It happens with most of my apps. I can restrict 30 apps and after short period of time only 5-6 stay in restricted mode.
Has anyone got the same problem and/or can share a solution?
Same for me, just wanted to search if iam the only one. Although I think it takes days or weeks for me. Maybe it's a setting we Activate which deletes it (maybe Using adaptive battery?)
I have adaptive battery on and restricted apps, and they stay restricted.
I don't open these apps though, perhaps if you open'restricted' apps they become optimised, which makes sense.
piotrkruczek said:
Got weird observation - curious, if it's only in my case or it's typical.
1. I restrict background usage of the app (doesn't matter which one - google apps as well as 3rd party) with adaptive battery on.
2. After a while (let's say few hours) this app goes back to optimized by itself.
It happens with most of my apps. I can restrict 30 apps and after short period of time only 5-6 stay in restricted mode.
Has anyone got the same problem and/or can share a solution?
Click to expand...
Click to collapse
Thats weird, all my restricted app stay restricted with adaptive battery on
I've the same problem, restricted app goes back to optimized
I have the same problem as well, but I thought they reverted back to optimized following a phone restart - I thought that was the trigger. Anyone else confirm?
Psychlone said:
I have the same problem as well, but I thought they reverted back to optimized following a phone restart - I thought that was the trigger. Anyone else confirm?
Click to expand...
Click to collapse
that should not be the trigger, i restart my phone often and I don't think it ever reverted back because of this.
Hi, I have the same problem with or without adaptative battery. Any solution?
It's annoying because I have Youtube Vanced with MicroG and sometimes MicroG consume a lot of battery. And if I choose restrictive battery, this come back to optimized
PD: I'm not root
EDIT: Not only bring it back to optimized, Garmin connect app backs to unrestrictived (it's default for Garmin app).

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