I Have 2 people who have successfully flashed the KDZ, I want a list of people who it will work for I want it to repeat. So go find my kdz link in the extracted thread I made and flash it. If successful, which will 99% GUARENTEE work, I don't see why it wouldn't, report back.
I upgrade my LG V10 H900 to 90021W and it's suck...
I can't use fingerprint anymore
I can't remove any 3rd party application if I try so mobile rebooting automatically.
If I try to open fingerprint & security so getting this error. Unfortunately the process com android has stopped.
It's make me crazy I try lots of trick but still searching...
I hope I will find a way one day LOL
i'm stuck too LOL
I update my v10 to H90021w firmware, everything works fine.
Give me all files you have "KDZ..Dll.LGUP
jj26282 said:
I update my v10 to H90021w firmware, everything works fine.
Click to expand...
Click to collapse
please clarify. Did you update via OTA or KDZ or TOT.
If so the kindly post a link to the file you used.
I also updated to version 21w and got stuck. cant access security settings and the phone reboot each time i try to uninstall most apps.
psk-sela said:
please clarify. Did you update via OTA or KDZ or TOT.
If so the kindly post a link to the file you used.
I also updated to version 21w and got stuck. cant access security settings and the phone reboot each time i try to uninstall most apps.
Click to expand...
Click to collapse
update via kdz with LG flashtool 2014, i found the kdz file at www.lg-firmwares.com
https://lg-firmwares.com/lg-h900-firmwares/#firmwaresList
haizz, thought there was Nougat KDZ, why other V10 had Nougat upgrade while ATT does't release it -_-
Related
after trying to upgrade leaked gingerbread from kdz file,
it stuck in some where of upgrading, and says, pull you battery and replace etc. etc..
then I install thiaiz 1.5.2 from zip file
nowwww,
my phone wont open if I didnt conncet the charger,
it also not open when connetcted to computer via usb
so i cant do anything
help please
anyone can help?
There's no gingerbread kdz leaked. What did you try to flash??
The only "official" gb kdz file you can have tried to update to is the v20L leaked version some #@[email protected]$ tried to upload which is for 2x not for 3d. If you tried that then you likely [email protected]#@d your phone. Try an emergency restore through lg update tool...
jimakos29 said:
The only "official" gb kdz file you can have tried to update to is the v20L leaked version some #@[email protected]$ tried to upload which is for 2x not for 3d. If you tried that then you likely [email protected]#@d your phone. Try an emergency restore through lg update tool...
Click to expand...
Click to collapse
you are totaly right man,
especially " some #@[email protected]$ tried " part of your post,
emergency update solve the problem,
thanks for help
nurikarakaya said:
you are totaly right man,
especially " some #@[email protected]$ tried " part of your post,
emergency update solve the problem,
thanks for help
Click to expand...
Click to collapse
Glad I could help there...
Today i get an update OTA
i downloaded it and wanted to update, but in the Update-Screen, the progress failed and my phone reboot
i have rooted my flex2 (h955) and the software recognized it and throw out an error
is there any way to update?
i searched the problem in google, but google doesnt found anything and in the G3 forum stands, that root is no problem with stock recovery and ich have stock recovery
You might have to unroot before doing the OTA update.
Sent from my iPhone using Tapatalk
Arkangel786 said:
You might have to unroot before doing the OTA update.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
doesn't work :/ i try the LG PC Suite and report
EDIT: it seems that the LG tool is the only way, but you can root again ^^
TheAxiks said:
doesn't work :/ i try the LG PC Suite and report
EDIT: it seems that the LG tool is the only way, but you can root again ^^
Click to expand...
Click to collapse
Which version of the LG PC Suite did you use?
There doesn't seem to be one available for the Flex 2 yet on their main site.
*Edit* Software tool downloaded and works fine.
could anyone post links to the tool/s to update the sprint flex 2 please. i too got the OTA update and failed, most likely because im rooted. but anyway im just trying to update. also anyone also with sprint and updated notice any performance differences or better signal after update.?
I'm using Flex 2 after the root is not updated. When I unroot the LG logo hanging Flex 2, now I needed stock rom and file tot
ngheokieumy said:
I'm using Flex 2 after the root is not updated. When I unroot the LG logo hanging Flex 2, now I needed stock rom and file tot
Click to expand...
Click to collapse
you can try to flash this:
[KDZ][H955] LG G Flex 2 stock .kdz
And then you tell us if it worked or not.
grauone said:
you can try to flash this:
[KDZ][H955] LG G Flex 2 stock .kdz
And then you tell us if it worked or not.
Click to expand...
Click to collapse
After flash H955 is working fine but no phone reception and the message "current version is not avaiable for users. Can not find matched cust nt-code for mmc / MNC * subset *"
thankyou
ngheokieumy said:
After flash H955 is working fine but no phone reception and the message "current version is not avaiable for users. Can not find matched cust nt-code for mmc / MNC * subset *"
thankyou
Click to expand...
Click to collapse
The message is no problem, only appears at startup. But no phone reception is a ****ing thing.
Have you installed the correct one for your country? if it is on the list.
foxydave said:
Which version of the LG PC Suite did you use?
There doesn't seem to be one available for the Flex 2 yet on their main site.
*Edit* Software tool downloaded and works fine.
Click to expand...
Click to collapse
Which one did you get? LG PC Suite 4.3.41? Where from? I can't find it on the LG site for our phones.
count me in the same boat :/
have the sprint version of the phone and woke up this morning to a prompt that there was an android update. with my brain not being awake yet i went ahead and told it to update, not thinking about root preventing the update. So went about my morning routine and came back and the phone was booted back up, but obviously the update didn't apply as i was still on ZV4, not ZV5. when checking for update it says there are no updates available.
can anyone help me/us out and post some steps for how to unroot and reapply the update? i'm good at following directions, just too new to this stuff to be able to figure it out on my own
Stank0 said:
Which one did you get? LG PC Suite 4.3.41? Where from? I can't find it on the LG site for our phones.
Click to expand...
Click to collapse
I used the LG Software Download Tool, it was on the LG UK site, but I cant find it now!
It was called 'B2CAppSetupp.exe'
Found this if its any help....
http://www.mylgphones.com/lg-software-tools-download
grauone said:
The message is no problem, only appears at startup. But no phone reception is a ****ing thing.
Have you installed the correct one for your country? if it is on the list.
Click to expand...
Click to collapse
see provider but no signal
anyone have any tips on forcing the OTA to download again?i've disabled SU, rebooted, and factory reset and it still says i'm up to date when checking for an update. or is there a way to download the OTA and update the phone some other way?
really want to check out this update and see the improvements, just can't get it to go after trying to update this morning while still rooted
ngheokieumy said:
see provider but no signal
Click to expand...
Click to collapse
I tested all the files and I have no message and signal works perfectly.
woke up this morning to the prompt that there was an update available again, not sure why it does it overnight but won't when i manually check for update..... anyway, i disabled SU, rebooted, then started the update and watched it this time and in the middle of the upgrade it came up with the android guy on his back and it said error. after a bit it restarted again and was back to where i started, no update.
so it looks like i need to unroot. would appreciate any help on how to unroot so i can apply the OTA, thanks!!!!!
Here with a sprint flex 2. First time I tried ota update I was rooted and it failed. A few days later the update notification showed up again, went ahead and unrooted, tried the update and still failed. I'm not sure root has anything to do with update failing now. Could be something else. So far I haven't read about anyone successfully completing update and reporting it.
I was getting the same error message about being rooted even after un rooting the device.
I installed the lg pc suite and upgraded to 10d that way and then re rooted using the method on this forum.
It looks like there may be a flag thats triggered once u root that doesnt get removed even if u unroot it.
ugh! i can't even get my phone to connect to pc suite to try and "fix" it so i can attempt the update
I have compiled a quick post detailing how to update the D801 (T-Mobile) to Lollipop.
lg-g2-force-update-to-lollipop
Use at your own discretion!!! I take NO responsibility PERIOD. This is just to help those who have the will and know-how.
Credit goes to...
http://forum.xda-developers.com/showthread.php?t=2432476
btafoya said:
I have compiled a quick post detailing how to update the D801 (T-Mobile) to Lollipop.
lg-g2-force-update-to-lollipop
Use at your own discretion!!! I take NO responsibility PERIOD. This is just to help those who have the will and know-how.
Credit goes to...
http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
Whats the difference between 3GQTC and CDMA? I being using CDMA to upgrade and downgrade and cant find any trouble at all and thanks its a great post :good:
btafoya said:
I have compiled a quick post detailing how to update the D801 (T-Mobile) to Lollipop.
lg-g2-force-update-to-lollipop
Use at your own discretion!!! I take NO responsibility PERIOD. This is just to help those who have the will and know-how.
Credit goes to...
http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
Thanks for posting this! What will happen if I do a force update and the OTA or any newer update is finally pushed to me by Tmob?
mrstop said:
Thanks for posting this! What will happen if I do a force update and the OTA or any newer update is finally pushed to me by Tmob?
Click to expand...
Click to collapse
It show up, and you can install it as always mate, i did a downgrade to one lg g2 tmobile phone to kit kat cause my girlfriend didnt like lollipop, and about a couple of minutes the Lollipop OTA update show up asking to install... so no fuzz..
Upgrade recovery forced lollipop upgrade
So I tried the method posted above. However, I could not enter "Download Mode." To fix the issue, I found the following thread: http://forum.xda-developers.com/tmobile-g2/help/enter-download-mode-t-mobile-lg-g2-t2804370. It stated:
Quote:
Originally Posted by ratchet26
I had a similar problem with my T-Mobile LG G2 where I was rooted and accepted an OTA. It broke root and I couldn't get IOroot or Stumproot to work. Went to flash a downgrade and found the phone wouldn't go into download mode. It was NOT bricked. I finally tried playing around with the LG Mobile Support Tool (B2CAppSetup.exe). Of course it detected that my phone already had the latest firmware from T-Mobile, but then I clicked Options>Upgrade Recovery.
It downloaded for a while then I noticed it had put my phone into download mode (it said "Rooted" in red letters at the bottom). Then it flashed the same firmware over and I immediately tested, it entered download mode right away. But I didn't end up needing that as Stumproot was able to brute force it now after the recovery flash.
Anyway, I couldn't find an answer anywhere else. Most results also have a bricked phone, but that wasn't my issue. This solved my problem and maybe it could work for others.
Click to expand...
Click to collapse
Anyway, I did the "Upgrade Recovery" via the LGMobile Support Tool. Lo and behold, afterwards I'm running Android 5.0.2 version D8013b!
mrstop said:
So I tried the method posted above. However, I could not enter "Download Mode." To fix the issue, I found the following thread: http://forum.xda-developers.com/tmobile-g2/help/enter-download-mode-t-mobile-lg-g2-t2804370. It stated:
Anyway, I did the "Upgrade Recovery" via the LGMobile Support Tool. Lo and behold, afterwards I'm running Android 5.0.2 version D8013b!
Click to expand...
Click to collapse
I originally tried to upgrade using the support tool but at the time it was not offering the Lollipop image, but instead the last KitKat image. Seems LG changed that!
Has anyone had this issue when attempting to do OTA updates?
I had an F510S and I got a prompt to download the V15 software. Upon receiving the message, I unrooted the phone completely using the option in Super SU, even tried a factory reset afterwards..The update will download, restart to go through the installation process, fail, then upon rebooting I would get the message.
The only explanation I can think of is that I uninstalled some of the bloatware that came with the phone using Titanium Backup... does LG check for changes in the system files when doing OTA updates?
I ended up switching over to an H959 rom instead as I realized that I'd need to flash a complete stock rom before trying an OTA update again but it would be nice to know in case I decide to uninstall system apps in the future.
Try updating via LG Pc suit
PC Suite kept saying that I had the latest version available, even though I had a prompt for an OTA update
Exactly the same problem here ! I also think it's caused by the uninstallation of some apps..
Must have all apps from factory bloatware and all. That's the only way i learned the hard way in the past . Flag stock tot
Managed to overcome that by updating using the LGMobile Support Tool. It's like the Sony Update Service but for LG instead.
Kidsnd274 said:
Managed to overcome that by updating using the LGMobile Support Tool. It's like the Sony Update Service but for LG instead.
Click to expand...
Click to collapse
I tried that.. Still no updates available but on my F510L there's the OTA... :crying:
Drissouille said:
I tried that.. Still no updates available but on my F510L there's the OTA... :crying:
Click to expand...
Click to collapse
Have you tried using 'upgrade recovery' from the support tool? When I try it with mine, I get 'no upgrade items to fix'
hbcdfpq said:
Have you tried using 'upgrade recovery' from the support tool? When I try it with mine, I get 'no upgrade items to fix'
Click to expand...
Click to collapse
Same thing here
put your device in download mode: power off then keep holding volume op while plugging in the usb cable
then go to the LG tool on your pc and click on upgrade recovery
ShadowRii said:
put your device in download mode: power off then keep holding volume op while plugging in the usb cable
then go to the LG tool on your pc and click on upgrade recovery
Click to expand...
Click to collapse
Tried that too... Still the same
that's strange that's how I fixed mine
Upgrade Recovery
Drissouille said:
Tried that too... Still the same
Click to expand...
Click to collapse
Mine said there are no items to fix when I tried this. I guess I will just be stuck with 4.4.2. I really wanted the lollipop
Has anyone been able to receive OTAs after flashing a KDZ?
EDIT: Looks like its not MM but some security update, so that sucks but I'd still like to know if anyone successfully got back to stock from rooted 5.1.1
Hi everyone.
I'm trying to find a way to restore my H950 to stock and completely remove any trace of root so that I can install an OTA update. I have tried installing the update with LG PC Suite and LGMobile Support Tool. Both of them say that I am on the latest software (5.1.1 H950v11?). It has been so long since I rooted it that I can't remember what method I used. If anyone has any idea how to flash it back to stock, I'd appreciate the help!
More Details:
I have an H950 (US AT&T) rooted on 5.1.1 and I just started getting an update yesterday saying that I have a system update available. When I tried to download and update, the phone I got an error while the update was still at 0%. When the phone restarted I got the "This phone is suspected in rooting..." Error.
I have tried following this thread [Guide] LG G Flex 2 Stock Firmware (Go Back to Stock) KDZ & TOT Method
but it didn't work. I got the flash utility to run but I still had SuperSU after it flashed my phone and the update still failed due to "Suspect in rooting."
I also tried following this thread [Tool] Easy Restore/Unroot Tool for LG G Flex 2 [09/15/15]!!
but I could not get it to work. The utility just hangs at "Working..."
Anyone successfully used either of these methods on an H950 with 5.1.1 to get back to stock?
Thanks in advance!
2nd method
timishue said:
EDIT: Looks like its not MM but some security update, so that sucks but I'd still like to know if anyone successfully got back to stock from rooted 5.1.1
Hi everyone.
I'm trying to find a way to restore my H950 to stock and completely remove any trace of root so that I can install an OTA update. I have tried installing the update with LG PC Suite and LGMobile Support Tool. Both of them say that I am on the latest software (5.1.1 H950v11?). It has been so long since I rooted it that I can't remember what method I used. If anyone has any idea how to flash it back to stock, I'd appreciate the help!
More Details:
I have an H950 (US AT&T) rooted on 5.1.1 and I just started getting an update yesterday saying that I have a system update available. When I tried to download and update, the phone I got an error while the update was still at 0%. When the phone restarted I got the "This phone is suspected in rooting..." Error.
I have tried following this thread [Guide] LG G Flex 2 Stock Firmware (Go Back to Stock) KDZ & TOT Method
but it didn't work. I got the flash utility to run but I still had SuperSU after it flashed my phone and the update still failed due to "Suspect in rooting."
I also tried following this thread [Tool] Easy Restore/Unroot Tool for LG G Flex 2 [09/15/15]!!
but I could not get it to work. The utility just hangs at "Working..."
Anyone successfully used either of these methods on an H950 with 5.1.1 to get back to stock?
Thanks in advance!
Click to expand...
Click to collapse
i've had success by 2nd method (stock system.img) when i flashed chinese v11z tot.
did u enabled usb debugging option?
also permitted adb access on your computer?
that window show up for a very first few seconds when your computer tries to get adb permission.
all of them fails... tell me i have v12d tot file
sjc0211 said:
i've had success by 2nd method (stock system.img) when i flashed chinese v11z tot.
did u enabled usb debugging option?
also permitted adb access on your computer?
that window show up for a very first few seconds when your computer tries to get adb permission.
all of them fails... tell me i have v12d tot file
Click to expand...
Click to collapse
Could you please upload v12d tot?
It will be very helpful.
Thanks
I cannot upload that on public because of network traffic
fyter said:
Could you please upload v12d tot?
It will be very helpful.
Thanks
Click to expand...
Click to collapse
Instead, give me private message
timishue said:
EDIT: Looks like its not MM but some security update, so that sucks but I'd still like to know if anyone successfully got back to stock from rooted 5.1.1
Hi everyone.
I'm trying to find a way to restore my H950 to stock and completely remove any trace of root so that I can install an OTA update. I have tried installing the update with LG PC Suite and LGMobile Support Tool. Both of them say that I am on the latest software (5.1.1 H950v11?). It has been so long since I rooted it that I can't remember what method I used. If anyone has any idea how to flash it back to stock, I'd appreciate the help!
More Details:
I have an H950 (US AT&T) rooted on 5.1.1 and I just started getting an update yesterday saying that I have a system update available. When I tried to download and update, the phone I got an error while the update was still at 0%. When the phone restarted I got the "This phone is suspected in rooting..." Error.
I have tried following this thread [Guide] LG G Flex 2 Stock Firmware (Go Back to Stock) KDZ & TOT Method
but it didn't work. I got the flash utility to run but I still had SuperSU after it flashed my phone and the update still failed due to "Suspect in rooting."
I also tried following this thread [Tool] Easy Restore/Unroot Tool for LG G Flex 2 [09/15/15]!!
but I could not get it to work. The utility just hangs at "Working..."
Anyone successfully used either of these methods on an H950 with 5.1.1 to get back to stock?
Thanks in advance!
Click to expand...
Click to collapse
You chose cse flash and wiped correct? If you didn't that's why my guide removes everything 100% if you follow it correctly.
Sent from my iPhone using Tapatalk
CSE flash? Sorry I didn't see that in your guide for the H950 on the AT&T network. I'm looking at your guide and not seeing the CSE Flash unless the LG Tool is the CSE FLash? I had the same problem with SuperSU left over and not able to update. I tried the default Upgrade method, then got a minios OS screen on the the Board method.
hyelton said:
You chose cse flash and wiped correct? If you didn't that's why my guide removes everything 100% if you follow it correctly.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It's entirely possible that I am technologically inept, but I am having the exact same issue as the OP. I followed your guide (which was very helpful) for the TOT method, and there is no option to use CSE flash, or at least it's not discussed in the instructions.
I flashed my phone twice using your TOT guide -- pretty sure I followed it to the letter. It completed successfully, but when the phone rebooted, I still had root access. I'm not sure how to unroot this thing so I can receive OTA updates (and maybe sell later on down the road).
Thanks for the help!
---------- Post added at 04:29 PM ---------- Previous post was at 03:41 PM ----------
Umm, so I found a possible solution on another thread in this forum. Maybe the answer was so simple that nobody thought to mention it. But apparently, you can just remove root access within the SuperUser app; just select "Full Unroot" or "Total Unroot" from settings. Then run this TOT flash, and you should be GTG. I am trying this now and will report as to whether I am successful.
jwhite326 said:
It's entirely possible that I am technologically inept, but I am having the exact same issue as the OP. I followed your guide (which was very helpful) for the TOT method, and there is no option to use CSE flash, or at least it's not discussed in the instructions.
I flashed my phone twice using your TOT guide -- pretty sure I followed it to the letter. It completed successfully, but when the phone rebooted, I still had root access. I'm not sure how to unroot this thing so I can receive OTA updates (and maybe sell later on down the road).
Thanks for the help!
---------- Post added at 04:29 PM ---------- Previous post was at 03:41 PM ----------
Umm, so I found a possible solution on another thread in this forum. Maybe the answer was so simple that nobody thought to mention it. But apparently, you can just remove root access within the SuperUser app; just select "Full Unroot" or "Total Unroot" from settings. Then run this TOT flash, and you should be GTG. I am trying this now and will report as to whether I am successful.
Click to expand...
Click to collapse
Rooted or not you should be able to go back to stock. And CSE flash is for the kdz method of lg flash tool. Which I didn't realize what model they were needing help with. Also with the H950 LGUP should be used instead of normal flash tool to avoid any issues with the flash tool.
Sent from my iPhone using Tapatalk
hyelton said:
Rooted or not you should be able to go back to stock. And CSE flash is for the kdz method of lg flash tool. Which I didn't realize what model they were needing help with. Also with the H950 LGUP should be used instead of normal flash tool to avoid any issues with the flash tool.
Click to expand...
Click to collapse
Hmm. Thanks for helping us out. So I am kind of confused. I reinstalled the Tot file using LGUP, and it completed successfully. I selected "REFURB" mode, and it completed successfully. But after it finished, my phone is still rooted. (I verified with root checker.) I just want to go back to stock so I can get OTA updates (and MM hopefully, when/if AT&T releases it). Now my phone won't get OTA updates because it says it's "suspected of rooting." I bought the phone used off of Swappa, so I'm not sure how exactly the original owner rooted it.
jwhite326 said:
Hmm. Thanks for helping us out. So I am kind of confused. I reinstalled the Tot file using LGUP, and it completed successfully. I selected "REFURB" mode, and it completed successfully. But after it finished, my phone is still rooted. (I verified with root checker.) I just want to go back to stock so I can get OTA updates (and MM hopefully, when/if AT&T releases it). Now my phone won't get OTA updates because it says it's "suspected of rooting." I bought the phone used off of Swappa, so I'm not sure how exactly the original owner rooted it.
Click to expand...
Click to collapse
At this point you'd be better off waiting for a KDZ of MM when it comes out for the H950. (But remember, root will probably never be achieved for our devices on MM, if that's something you care about).
I remember buying TWO H950s. Both needed the OTA for the latest Lollipop. But despite several hours, several methods, and several hours at the ATT store, I was never able to get OTAs working on either of them. It was impossible.
And supposedly impossible for several other users on XDA, who couldn't get OTAs working for their ATT Flex 2's. So even if you manage to unroot, don't get your hopes high believing OTAs will work.
Did somebody ever able to go back to stock (H950) from rooted 5.1.1? Where did you get the TOT file?
trudeo said:
Did somebody ever able to go back to stock (H950) from rooted 5.1.1? Where did you get the TOT file?
Click to expand...
Click to collapse
i think it is only for sale.
tswtech2 said:
i think it is only for sale.
Click to expand...
Click to collapse
It's not for sell.. it's on my server and it's free. Along with h it being in my back to stock thread.
Sent from my iPhone using Tapatalk
hyelton said:
It's not for sell.. it's on my server and it's free. Along with h it being in my back to stock thread.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
oh ok . i apologize for the confusion
tswtech2 said:
oh ok . i apologize for the confusion
Click to expand...
Click to collapse
No problem. I think I've had it since March
Sent from my iPhone using Tapatalk
tswtech2 said:
oh ok . i apologize for the confusion
Click to expand...
Click to collapse
is it the v12d tot?
tswtech2 said:
is it the v12d tot?
Click to expand...
Click to collapse
11z. 12d is non existent or if it is available it's being sold for a crazy price.
Sent from my iPhone using Tapatalk
hyelton said:
11z. 12d is non existent or if it is available it's being sold for a crazy price.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
yeah that's why i was saying it was for sale. i had you confused with this jinior member that says they have it but they aren't posting it.
tswtech2 said:
yeah that's why i was saying it was for sale. i had you confused with this jinior member that says they have it but they aren't posting it.
Click to expand...
Click to collapse
If any member is trying to sell it on the forums report them. That's not allowed and looked down upon here. I pubically post everything I have and can get for everyone
Sent from my iPhone using Tapatalk
tswtech2 said:
yeah that's why i was saying it was for sale. i had you confused with this jinior member that says they have it but they aren't posting it.
Click to expand...
Click to collapse
i flashed this v11 firmware to a [hone that had 12d and now it shows authenticate error #9. so i was looking for 12d firmware
---------- Post added at 02:16 PM ---------- Previous post was at 02:07 PM ----------
tswtech2 said:
i flashed this v11 firmware to a [hone that had 12d and now it shows authenticate error #9. so i was looking for 12d firmware
Click to expand...
Click to collapse
and now when i connect to lg support tool it says i have the latest firmware eventhough it has v11 not, v12d.