Hi,
I just bought a Telus Milestone while in Canada las week, I bought it from a Best Buy store in Toronto.
I live in Costa Rica and we use 850mhz 3G band but for some reason is not picking up 3G band only GSM with EDGE data connection.
I already try the "WCDMA only" option but still not working it goes out of service.
Is there anything different in Telus 3G network that could be not compatible here?. All of the iPhones 3G and 3GS work here with no problems, same as some other ATT phones.
According to the FCC my phone supports 850mhz 3G band.
Behind the battery it says: FCC IHDP56KC5
And according to FCC documentation it supports WCDMA 850/1900/2100 plus HSDPA 10.2 mbps
So, I don't know what's going on...
Hope somebody can help me, I heard there is a Field Test hidden option on the phone that can show some troubleshooting information, but I don't know how to access it.
Thanks for the help,
Luis
Planning to buy one too, so it'd be handy to know what's going on there. I take it you bought it unlocked? Also, is the APN and all that setup correctly? How do you have it setup, is it one of the new 3G phone lines or an old GSM one (which are capable of 3G as well)?
I have the exact same problem down in Mexico, I just received an unlocked Telus Milestone and all I get is edge. I am using the same APN configuration that I have on my Rogers Dream (G1) and I do get 3G on that one.
Also, I believe this forums are for HTC phones only, I'm not sure we'll get lots of help here on a Moto issue.
Mine does work on HSPA+ here on Telus.
Just a hypothesis would be: Since it has only been released on HSDPA/HSPA+ network in Canada, they haven't done proper testing on 3G mode and there is a bug in 3G only mode.
Like I said, I can't say for sure since the only other GSM network we have here is rogers which is mixed 3G and HSPA+.
On second thought, I do have a Fido/Rogers SIM lying around so I'll give it a shot over the weekend and let you guys know.
Thanks Ady, it does sound like a compatibility issue. I have tried Telcel, I should be able to try ATT in the US next week.
Other than the 3G issue, this phone very darn nice... way faster than the dream, Multitouch work's great ont the browser.
yeah, its really good.
Update: I gave fido a try and it seems to be working, but on HSPA.
I bought it locked to Telus, and got the unlock code from "UnlockMotoDroid"
My SIM card is one of the old GSM ones, but I already try the new 3G SIM Cards (kolby3g) and same problem, only EDGE data connection. APN and all that is correct.
pasker17, I'll love to hear if you find a solution. Keep me posted.
Ady, agree with you, other than the 3G issue, this phone is pretty awesome..!!! Hope I can find a fix soon. I'm wondering if this could be related to the HSPA+ advanced technology that might not be compatible here, but as far as I know it should be backwards compatible with any other 3G technology.
And also, I heard people is using it with AT&T no problems, 3G data speed. Do they have HSPA+ ?
Thanks for your help guys
AllI can tell you guys is ther eis something diffrent with Radio signal we are using here ( Canada ) and the one in South America, I been tryin to use Latam f/w on my stone and no signal aty all whatsoever , so th eother way around doesnt work , they must be something we are missing about network compatibility , 1 thing I am sure Telus 's 3g network is the new HSPA .
double post sry .
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
LuisoCR said:
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
Click to expand...
Click to collapse
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
AverageCanadian said:
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
Click to expand...
Click to collapse
Yes and no, you do need to provide an IMEI to get your data plan working, but it should work with any device. I did it when I had a 3GS and have used my SIM on other phones and 3G works normally when setting my old apn. This is indeed bizarre
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
LuisoCR said:
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
Click to expand...
Click to collapse
I take it you've tested known-working SIM cards and all (not only Kolbi ones), I know for a fact that mine works with APN: icecelular, if you care to give it a try with mine, let me know and we can arrange something. I really want to buy a Milestone and want to know if it works with 3g here or not
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
LuisoCR said:
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
Click to expand...
Click to collapse
OK then, if you've tested with apn:icecelular for the old GSM ones, and kolbi3g for the new ones, then I guess it's something specific to the phone, but this is extremely strange. :S
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
How did you do this? I already ordered mine so as soon as it gets here I want to give it a try
Take a look at this thread
http://alldroid.org/threads/15924-Rooting-Telus-Milestone
They will tell you how to do it and even how to get root access, everybody is doing this in Canada and I already got root access on mine.
Let me know if you need some help
LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
That's great news, guess it was software. haha.
Is there a workaround or any suggestions to get everything functional such as calls etc.
As of now only data works but you can't receive or send out messages,make calls etc.
When connected to H+ everything works flawlessly and the carrier shows, when connected to LTE only data works nothing else and the phone can't identify what carrier is being used.
Sent from my HTC6525LVW using Tapatalk
UPDATE:
The issue seems to be that Verizon by default is locking the GSM radio. Users are reporting the same in the Moto X and Droid Ultra forum. Users using 4.4.2 on T-Mobile with a Verizon device.
charlieb620 said:
Is there a workaround or any suggestions to get everything functional such as calls etc.
As of now only data works but you can't receive or send out messages,make calls etc.
When connected to H+ everything works flawlessly and the carrier shows, when connected to LTE only data works nothing else and the phone can't identify what carrier is being used.
Sent from my HTC6525LVW using Tapatalk
UPDATE:
The issue seems to be that Verizon by default is locking the GSM radio. Users are reporting the same in the Moto X and Droid Ultra forum. Users using 4.4.2 on T-Mobile with a Verizon device.
Click to expand...
Click to collapse
I thought verizon was forced to sim unlock all their lte devices?
123421342 said:
I thought verizon was forced to sim unlock all their lte devices?
Click to expand...
Click to collapse
They are SIM unlocked as I'm using one but it seems the band we need for LTE isn't playing well.
Sent from my HTC6525LVW using Tapatalk
Was curious if anyone else was having this issue. Any thoughts that it might be related to skipping Verizon activation? When I got the phone, wasn't activated and on first turn on it prompted activating Verizon Sim but I exited out and just popped in T-Mobile Sim.
charlieb620 said:
Is there a workaround or any suggestions to get everything functional such as calls etc.
As of now only data works but you can't receive or send out messages,make calls etc.
When connected to H+ everything works flawlessly and the carrier shows, when connected to LTE only data works nothing else and the phone can't identify what carrier is being used.
Sent from my HTC6525LVW using Tapatalk
UPDATE:
The issue seems to be that Verizon by default is locking the GSM radio. Users are reporting the same in the Moto X and Droid Ultra forum. Users using 4.4.2 on T-Mobile with a Verizon device.
Click to expand...
Click to collapse
levilib said:
AFAIK, LTE (unless the carrier is using voLTE) is a data only network. Verizon uses LTE for data and CDMA for calls and text.
Verizon seems to only allow GSM/UMTS or CDMA/LTE on the M8 at one time, there doesn't seem to be a true Global mode that allows GSM/UMTS and LTE to run at the same time.
That would explain why people are reporting either LTE or calls/texting (which, as above mentioned, only works on 2G/3G (be that CDMA or GSM))
The question is, is there a way to get around this? On the S3/S4 there was an app called phoneinfo which showed more modes than the Mobile Network settings menu. Is there such a thing for the M8?
This is quite disappointing news for me, since this is the first Verizon phone I'm aware of that has the 1800MHz LTE band, and that's the band used in Australia where I'm headed soon. I was excited about being able to finally use LTE there! I guess I'll have a choice between LTE and calls/text like all those in this thread using T-Mobile.
Click to expand...
Click to collapse
Thought I'd copy this here
http://www.htc.com/us/support/htc-one-verizon-wireless/howto/394092.html
Hoping the best that this would be the fix for the GSM
while you edit the data as well I believe
Will never get 4G LTE on any other carrier besides Verizon in the US. Never have. Never will. Those radio bands are blocked at chip level.
prdog1 said:
Will never get 4G LTE on any other carrier besides Verizon in the US. Never have. Never will. Those radio bands are blocked at chip level.
Click to expand...
Click to collapse
They got the M8 Lte work with T-Mobile but Calls and messages are not working while you have LTE
youtube.com/watch?v=oJwqFersSoo
must.sayim said:
They got the M8 Lte work with T-Mobile but Calls and messages are not working while you have LTE
youtube.com/watch?v=oJwqFersSoo
Click to expand...
Click to collapse
More than likely it is same as Verizon. Won't happen till they have voice and data both over AWS network. Currently on Verizon data is on LTE and voice is on CDMA. If can get into signal settings may be a way to lock the voice section in. It is not on LTE. Verizon has had the two linked since TBolt. Others have had a problem doing this. Has to be able to do dual band at same time. Also shouldn't get LTE at all if not in T-Mobile AWS area.
Unless T-Mobile rolls out voLTE and the M8 is compatible, the VZW M8 won't work for both call/sms and LTE data simultaneously. The other solution would be figuring out a new mode that allows LTE and GSM/UMTS to work together, maybe a software update will do that, but something tells me VZW isn't running to make our lives easier in this regard (Unless they start offering international 4G LTE roaming, then they'll have to fix this issue - and that might be on the horizon as this is the first VZW phone to have LTE bands that VZW doesn't use nor has any plans to use, such band 3 1800MHz)
Phone info
Sent from my HTC6525LVW using Tapatalk
Apparently phone info isn't helping...
Sent from my HTC6525LVW using Tapatalk
Hi all, has anyone here tried or been successful in getting the data or lte over voice calls with Verizon's S6 using Tmobile? I have Tmobile and trying to use my gf's unlocked Verizon Galaxy S6. Almost everything works fine except that while on voice call, the signal drops to 1x and I can not simultaneously use data or receive mms. Are there any fixes for this? Any help would be appreciated as she is planning to switch from Verizon to Tmobile and I would love to just reuse the phone on Tmobile.
PS: Sorry not sure if this should be in a carrier specific thread. If so, not sure which one to choose since it sort of dual carrier concern
Sotats said:
Hi all, has anyone here tried or been successful in getting the data or lte over voice calls with Verizon's S6 using Tmobile? I have Tmobile and trying to use my gf's unlocked Verizon Galaxy S6. Almost everything works fine except that while on voice call, the signal drops to 1x and I can not simultaneously use data or receive mms. Are there any fixes for this? Any help would be appreciated as she is planning to switch from Verizon to Tmobile and I would love to just reuse the phone on Tmobile.
PS: Sorry not sure if this should be in a carrier specific thread. If so, not sure which one to choose since it sort of dual carrier concern
Click to expand...
Click to collapse
Try going to Settings > Mobile Networks > Network Mode and change it to LTE / GSM / UMTS and see if that helps.
Hello guys
I tried searching for this problem but got nothing that would help, so am posting here.
Issue:
I recently bought LG G3 from someone. The phone is unlocked to work on all networks (AT&T branding on the rom exists though). I am using it outside of USA and it works fine. However I am unable to get 4G speed on my 4G enabled sim. I tried this sim on other phones, and other sims on mine. It is evident that it's my phone that is not supporting the 4G speed, despite showing the 4G logo up top, when data is enabled.
Things I've checked:
I have checked the bands (1800) that my model support and verified it with my network to confirm that it should run their 4G service.
The phone is not rooted.
The sim is functional and has no lock on it.
Checked with hardware checker apps to confirm that my phones supports these bands.
I am not sure if it should root it, or what. I would really appreciate your guidance on the matter.
you need u-sim and 4g data plan for make 4g work, check if u have all of this.
Hello
Yup, as mentioned in the details, I all of that.
Make sure ure apn is for lte or 4g i got stuck with a old apn from my provider once and only edge speeds
will volte work out the box for TMobile ? They won't activate phones on their network after a while if they don't support VOLTE.... Or any plans to update it in the near future. When will this go on sale in North America?
Sent from my ASUS_I01WDX using Tapatalk
I am currently on T-mo, it doesn't do VoLTE currently, I know its possible via root and changing parameters. ALSO they just enabled VoLTE for their ROG phone 3 via an update so I will assume they will probably do the same for the ZF7, if not I will have to root it.
I asked an asus rep about sale in NA and they didn't have an answer from marketing team, so I bought mine on eBay
I'm beginning to think they will sell in in america especially if they enable volte for TMobile like they did the rog 3. I'm waiting to see if they enable volte on the 6 and the 7.
And then there's the OnePlus 8T coming in going to weigh my optione
Sent from my ASUS_I01WDX using Tapatalk
https://twitter.com/MishaalRahman/status/1311888502188109824?s=19
This guy apparently has VoLTE already on his phone, unsure how though.
Will this work on att in the states? Also which model if so?
ATT will ONLY work upto 3g. You will see an H on top the signal bar which indicates a Enhanced 3g speed also know as HSPA speed connection. I have tried 2 new sim cards. I have tried several APN's I have tried all updates and a reset. No 4G and no 5G on ATT. Unless someone can tell me something new, this phone will not FULLY work on ATT. Text works. Calls work. Internet is sort of hit and miss with decent signal but again rather slow.
T Mobile will ONLY work upto 4g. No Volte although it seems to have the capability of Volte it cant not work with Tmobile Volte because it seems the cell bands are not compatible. Text work. Internet works rather fast, Good solid signal however no 5G and no Volte due to incompatible cell bands.
I did research on this subject and found that the ATT cell bands for everything including 5G do seem to be compatible with the 7 pro but again, it does not FULLY work oddly
I also did research on Tmobile cell bands and the bands for 5G are not even close to being compatible. Volte is also non compatible. 4g is compatible and works..
THIS IS MY OWN PERSONAL EXPERIENCE TODAY AS I PURCHASED A SIM FROM EACH PROVIDER ( THIS IS A DUAL SIM PHONE) AND PLACED THEM BOTH IN THE PHONE.. I DID EXTENSIVE RESEARCH>>>
IF ANYONE CAN GET THE PHONE TO DO 4G or 5G ID APPRECIATE THAT INFO>>
ASUS NEEDS TO DO AN UPDAT FAST BEFORE PEOPLE START TO RETURN THIS DEVICE. THIS AGE IS ALL ABOUT 5 G.. THIS PHONE IS NOT COMPATIBLE WITH USA. I DO NOT SEE HOW AN UPDATE WILL FIX THE PROBLEM SINCE THE PHONE IS ONLY PHYSICALLY CABLE OF A SPECIFIC SET OF BANDS WHICH ARE NOT NOT NOT THE SAME AS USA BANDS