After several long calls with Verizon and help from Motorola insiders, I have been given to understand that:
1. Droid Maxx if not activated on Verizon, before leaving US, cannot be used on other carriers (say in Europe or Asia).
The reason is the SIM unlock cannot be done by the customer support since they won't see the device in their network if it is not activated first.
2. The activation cannot happen outside US, since Verizon does not have a network.
So bottom line is get the device activated before you import it from US.
Now, my Droid Maxx is locked to Verizon. I know the boot loader can be unlocked. Will this help me in flashing something that can get rid of the SIM lock that Verizon has in place.
My device is an employee edition so perhaps there was some extra protection added there by Verizon.
Please help.
I do not have a Maxx, but I'm replying because you PM'd me asking to take a look at this thread..
It has been my experience that Verizon's 4GLte phones are sim unlocked (on the GSM side) out of the box. I thought that was a condition of VZW's 700Mhz spectrum auction win? One potential issue is does the phone support the needed bands out of the box (think Bionic where a hack was needed to enable bands needed for T-mobile).
That being said, if your Maxx is truly SIM LOCKED, then unlocking the bootloader wont help you SIM unlock, nor will flashing a 3rd party Rom after unlocking the bootloader.
where are you located, and who is your carrier? Do they use CDMA for voice, or GSM? What happens when you put a non-VZW sim in the phone?
KidJoe said:
I do not have a Maxx, but I'm replying because you PM'd me asking to take a look at this thread..
It has been my experience that Verizon's 4GLte phones are sim unlocked (on the GSM side) out of the box. I thought that was a condition of VZW's 700Mhz spectrum auction win? One potential issue is does the phone support the needed bands out of the box (think Bionic where a hack was needed to enable bands needed for T-mobile).
That being said, if your Maxx is truly SIM LOCKED, then unlocking the bootloader wont help you SIM unlock, nor will flashing a 3rd party Rom after unlocking the bootloader.
where are you located, and who is your carrier? Do they use CDMA for voice, or GSM? What happens when you put a non-VZW sim in the phone?
Click to expand...
Click to collapse
Thanks Mark.
The phone Droid Maxx does support these bands since there are others who are using the same phone on GSM networks in the country.
The networks in India are:
2G capabilities GSM 900, GSM 1800
3G capabilities UMTS 2100
4G capabilities LTE 2300 (this one won't work with the phone, plus my carrier does not have it either)
The CDMA is CDMA 2000 - but I have not been able to try with a CDMA SIM, but that one has a higher probability of working.
When I put a non-VZ SIM, and set to Global mode, it does not detect any signal and the search network does pretty much nothing. The automatic mode tries to connect but then throws an error saying "can't connect to this network at this time"
I am using a brand new nano SIM card (which now is back in my Moto Defy with an adapter.)
Earlier I had a normal SIM converted to a nano SIM and that one did not work, but after I put in APN manually, I was able to access data.
I tried another user's cut-nano SIM and that one worked for data out of the box (another GSM provider).
Ditto for me, but I am using DroidMini... I also have DroidMAXX which is working great (even unlocked its BL and rooted it)...
I am also from India... Using it in GSM networks... I may get one Nano CDMA SIM to test later and will report here for sure...
Thanks...
kanagadeepan said:
Ditto for me, but I am using DroidMini... I also have DroidMAXX which is working great (even unlocked its BL and rooted it)...
I am also from India... Using it in GSM networks... I may get one Nano CDMA SIM to test later and will report here for sure...
Thanks...
Click to expand...
Click to collapse
Well, we have interacted on Rimweb recently.
The radio on the Droid series is the same. The difference between the mini and the maxx in your case is that the mini has never been activated on VZ network and hence it is SIM locked. Whereas, the Maxx would have been purchased as a used item (perhaps just activated and then sold off?). So that takes care of the SIM unlock part.
Yesterday I spend around 60 minutes with global support, VZ.
I escalated the issue to the supervisor.
He checked and said that the IMEI is clean and not in any sort of negative list. So there is nothing else that they can do.
He also said, the phones are unlocked by default for global use.
Obviously they don't want to dig deeper into why three phones are not working on GSM in India.
I am now running out of avenues. Does anyone have some debugging tool which can log what is happening when the phone tries to log on to the network?
s_u_n said:
Thanks Mark.
The phone Droid Maxx does support these bands since there are others who are using the same phone on GSM networks in the country.
The networks in India are:
2G capabilities GSM 900, GSM 1800
3G capabilities UMTS 2100
4G capabilities LTE 2300 (this one won't work with the phone, plus my carrier does not have it either)
The CDMA is CDMA 2000 - but I have not been able to try with a CDMA SIM, but that one has a higher probability of working.
Click to expand...
Click to collapse
The current Droid Maxx that Verizon sells supports the following..
LTE Band 13/4 700/1700
EDGE/GSM: 850/900/1800/1900,
HSPA/UMTS: 850/900/1900/2100 (download speeds to 42.2 Mbps, upload speeds to 5.76 Mbps
From what you listed, the Maxx should get GSM/Edge/HSPA/UMTS coverage there. And of course, no LTE.
The CDMA side of the Verizon phones is still "locked" so I also would not expect CDMA to work. In other words, if your carrier NEEDS CDMA, stop trying.
s_u_n said:
When I put a non-VZ SIM, and set to Global mode, it does not detect any signal and the search network does pretty much nothing. The automatic mode tries to connect but then throws an error saying "can't connect to this network at this time"
I am using a brand new nano SIM card (which now is back in my Moto Defy with an adapter.)
Earlier I had a normal SIM converted to a nano SIM and that one did not work, but after I put in APN manually, I was able to access data.
I tried another user's cut-nano SIM and that one worked for data out of the box (another GSM provider).
Click to expand...
Click to collapse
I've been through this with some trying the Moto X in India, and I've been through it while trying my T-Mobile and ATT sim's in my Verizon Moto X.
From what you are describing, it sounds like your APN settings for your carrier on the phone are not set right.
Example... When I put my T-Mobile SIM into my Verizon Samsung Galaxy S4, I get "unknown sim" and bars, but no network connectivity. Nothing works. By going into the mobile network settings on the phone and adding an APN with the T-Mobile settings, features like calling, SMS, data, etc. start working. I have had occasions where I thought I had the APN right, as calls and data worked, but MMS only partially worked (would send but not receive). When I do have the settings right, everything works. Similar thing happens on my Moto X with T-Mobile SIM.
---------- Post added at 07:12 AM ---------- Previous post was at 07:06 AM ----------
s_u_n said:
Yesterday I spend around 60 minutes with global support, VZ.
I escalated the issue to the supervisor.
He checked and said that the IMEI is clean and not in any sort of negative list. So there is nothing else that they can do.
He also said, the phones are unlocked by default for global use.
Obviously they don't want to dig deeper into why three phones are not working on GSM in India.
I am now running out of avenues. Does anyone have some debugging tool which can log what is happening when the phone tries to log on to the network?
Click to expand...
Click to collapse
Unless you have an active account with Verizon, and are trying to use their service when traveling, Verizon wont help you. In other words, unless you are trying to get your Verizon phone, working on Verizon's Global Roaming service, on your currently active Verizon account, they wont help you.
Even if you are a Verizon customer who is just traveling and popped out your VZW SIM in favor of using a local prepay sim to save data/voice costs, once you pop that VZW SIM out, they wont assist.
But you have received confirmation of what I said.. the GSM side is unlocked.
The SIM you are trying to use is from a GSM India carrier? As long as they only use GSM (no CDMA required), your only hope will be working with them. Telling them your phone is SIM Unlocked and going from there. Or finding a local message board for the carrier, and hope people are discussing use of "3rd party" phones, and you might get some help there.
I really think it will come down to the APN settings for the GSM carrier not being correct on the Maxx.
I can't offer any more than that. Sorry.
KidJoe said:
The current Droid Maxx that Verizon sells supports the following..
LTE Band 13/4 700/1700
EDGE/GSM: 850/900/1800/1900,
HSPA/UMTS: 850/900/1900/2100 (download speeds to 42.2 Mbps, upload speeds to 5.76 Mbps
From what you listed, the Maxx should get GSM/Edge/HSPA/UMTS coverage there. And of course, no LTE.
The CDMA side of the Verizon phones is still "locked" so I also would not expect CDMA to work. In other words, if your carrier NEEDS CDMA, stop trying.
Click to expand...
Click to collapse
I have now put in a CDMA SIM card, but run into another problem with that. I will activate that SIM on another phone and then pop it in the Maxx again and check. But CDMA should work fine as reported by other users.
But the problem is the GSM part, because that is what we need to get working.
Unless you have an active account with Verizon, and are trying to use their service when traveling, Verizon wont help you. In other words, unless you are trying to get your Verizon phone, working on Verizon's Global Roaming service, on your currently active Verizon account, they wont help you.
Click to expand...
Click to collapse
That is bad on the part of Verizon. I have purchased a Verizon device off-contract and that device is a global one. So I am entitled to some support from them even if I am without a service plan.
The SIM you are trying to use is from a GSM India carrier? As long as they only use GSM (no CDMA required), your only hope will be working with them. Telling them your phone is SIM Unlocked and going from there. Or finding a local message board for the carrier, and hope people are discussing use of "3rd party" phones, and you might get some help there.
Click to expand...
Click to collapse
Yes. Local carrier. And for now, there are three such XDA members who have been facing the same issue. In one case, a member was able to make calls and receive calls and also use data. Then after a few minutes, the SIM invalid message popped up.
I really think it will come down to the APN settings for the GSM carrier not being correct on the Maxx.
Click to expand...
Click to collapse
APN settings are pretty easy. I did that with my earlier SIM and I got data working. There was no voice, so I gave that SIM back to the carrier and got a brand new nano SIM. Now, nothing works. The old and new SIM are for the same number and same service provider.
Click to expand...
Click to collapse
s_u_n said:
APN settings are pretty easy. I did that with my earlier SIM and I got data working. There was no voice, so I gave that SIM back to the carrier and got a brand new nano SIM. Now, nothing works. The old and new SIM are for the same number and same service provider.
Click to expand...
Click to collapse
Right, you got just DATA working with the APN settings, but the correct APN settings are also needed for SMS, MMS, Phone calls, etc.
I've had an issue where I had voice but no data, and it was related to APN. I've had an issue where I had voice, SMS, data but no MMS, again, it was related to APN settings for the carrier you are using.
So good luck!
the problem we sorted out to get gsm working in india first the phone must be activated on usa to get it work on india so can anyone help us > @s_u_n
So, after using the phone for a week on GSM with all application updates installed, I can safely state that
1. Verizon activation is not needed for non-VZ networks to work (at least outside US).
2. A full FXZ was installed and it probably solved the modem configuration mess that the phone might have been. Perhaps it unlocked something?
3. Four corner activation bypass method was used (as described in earlier Motorola phones).
Either 2 or 3 solved the problem
There was nothing to do with APN. Data works even without any APN settings out here, just like on my Motorola Defy.
I have an unlocked Verizon LG G4 VS986, I have an AT&T sim card in it and can make and receive calls and texts just fine. I also have internet but it's showing the H symbol and an up and down arrow below it. I have speed tested it in many places including my house and it is slower than My At&t s6 edge was while using the data. I checked a bunch of places and the APN settings seem to be correct. Why am I not getting 4g or lte speeds when I was in the same places with my At&t branded S6 Edge? Can anybody help me atleast get hspca or lte?
Thanks
Hi, thank you for using XDA Assist. Unfortunately Verizon uses a different LTE band than other carriers. Their hardware often only supports that band. You can see if other users here can help, http://forum.xda-developers.com/g4/help There probably are as this is a common question regarding Verizon hardware on the AT&T network.
Hello,
I have Samsung GS3 verizon SCH-I535 With CM13 installed , works perfectly , APN well configured and i connect with 3g, but i still have a problem.
Yesterday i upgraded to 4G , when i plugged the new 4g sim card and rebooted, i had no Network at all, i couldnt even make calls, so i go to settings ==> Network ====> and selected GSM/WCDMA and the network and 3g worked , if i chose LTE or other options it will switch the network off and wont work.
Please help me guys , what should i do ??!
RashidVet said:
Hello,
I have Samsung GS3 verizon SCH-I535 With CM13 installed , works perfectly , APN well configured and i connect with 3g, but i still have a problem.
Yesterday i upgraded to 4G , when i plugged the new 4g sim card and rebooted, i had no Network at all, i couldnt even make calls, so i go to settings ==> Network ====> and selected GSM/WCDMA and the network and 3g worked , if i chose LTE or other options it will switch the network off and wont work.
Please help me guys , what should i do ??!
Click to expand...
Click to collapse
The 4G signal that the networks worldwide use are not the same, GSM 4G is not the same as CDMA 4G, also, some 4G devices in the past were not true 4G, they used Wimax which is not actual 4G. My point is, the 4G your network uses is probably a different signal type or its bands do not match the bands the device supports. Research the exact signal type and frequency bands that Verizon supports, then research what signal type and bands that your network supports.
Many times I've seen 4G CDMA devices used on other networks and 4G could never be made to work, they were stuck with 3G because the device did not support the 4G type their network uses.
Most devices on other networks but still have 4G can count themselves lucky.
Thanks for your reply,
I flashed this rom (CM13) ; http://forum.xda-developers.com/gal...m-cyanogenmod-13-0-nightlies-verizon-t3269675
my provider is "Djezzy" , and i think its 4g LTE.
RashidVet said:
Thanks for your reply,
I flashed this rom (CM13) ; http://forum.xda-developers.com/gal...m-cyanogenmod-13-0-nightlies-verizon-t3269675
my provider is "Djezzy" , and i think its 4g LTE.
Click to expand...
Click to collapse
You "think", no, don't assume anything, even if your provider uses 4G LTE, if the bands/frequencies of your network are not supported by the device's hardware then it isn't going to work. As I said the first time, you need to do the research to see what bands and frequencies Verizon uses and then do the research to see what bands/frequencies your service provider uses. I mean find the actual values of Verizon's bands/frequencies and the actual values of your networks bands/frequencies, you need to compare them to see if the use the same bands/frequencies, not just whether its 4G or LTE or not. Do you understand what I'm saying?
Also, their may be radio/modem incompatibilities, the radio modem is part of the stock firmware that remains on the device, ROMs are just the system partition and not the whole operating system, software that is under the ROM is still the software the device came with or had before you flashed a custom ROM.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS FOR EVERYONE TO SHARE
will volte work out the box for TMobile ? They won't activate phones on their network after a while if they don't support VOLTE.... Or any plans to update it in the near future. When will this go on sale in North America?
Sent from my ASUS_I01WDX using Tapatalk
I am currently on T-mo, it doesn't do VoLTE currently, I know its possible via root and changing parameters. ALSO they just enabled VoLTE for their ROG phone 3 via an update so I will assume they will probably do the same for the ZF7, if not I will have to root it.
I asked an asus rep about sale in NA and they didn't have an answer from marketing team, so I bought mine on eBay
I'm beginning to think they will sell in in america especially if they enable volte for TMobile like they did the rog 3. I'm waiting to see if they enable volte on the 6 and the 7.
And then there's the OnePlus 8T coming in going to weigh my optione
Sent from my ASUS_I01WDX using Tapatalk
https://twitter.com/MishaalRahman/status/1311888502188109824?s=19
This guy apparently has VoLTE already on his phone, unsure how though.
Will this work on att in the states? Also which model if so?
ATT will ONLY work upto 3g. You will see an H on top the signal bar which indicates a Enhanced 3g speed also know as HSPA speed connection. I have tried 2 new sim cards. I have tried several APN's I have tried all updates and a reset. No 4G and no 5G on ATT. Unless someone can tell me something new, this phone will not FULLY work on ATT. Text works. Calls work. Internet is sort of hit and miss with decent signal but again rather slow.
T Mobile will ONLY work upto 4g. No Volte although it seems to have the capability of Volte it cant not work with Tmobile Volte because it seems the cell bands are not compatible. Text work. Internet works rather fast, Good solid signal however no 5G and no Volte due to incompatible cell bands.
I did research on this subject and found that the ATT cell bands for everything including 5G do seem to be compatible with the 7 pro but again, it does not FULLY work oddly
I also did research on Tmobile cell bands and the bands for 5G are not even close to being compatible. Volte is also non compatible. 4g is compatible and works..
THIS IS MY OWN PERSONAL EXPERIENCE TODAY AS I PURCHASED A SIM FROM EACH PROVIDER ( THIS IS A DUAL SIM PHONE) AND PLACED THEM BOTH IN THE PHONE.. I DID EXTENSIVE RESEARCH>>>
IF ANYONE CAN GET THE PHONE TO DO 4G or 5G ID APPRECIATE THAT INFO>>
ASUS NEEDS TO DO AN UPDAT FAST BEFORE PEOPLE START TO RETURN THIS DEVICE. THIS AGE IS ALL ABOUT 5 G.. THIS PHONE IS NOT COMPATIBLE WITH USA. I DO NOT SEE HOW AN UPDATE WILL FIX THE PROBLEM SINCE THE PHONE IS ONLY PHYSICALLY CABLE OF A SPECIFIC SET OF BANDS WHICH ARE NOT NOT NOT THE SAME AS USA BANDS
I'm being told that my device is going to be booted off AT&T because my XZP is only running at 3G (according to at&t support engineers). I find this hard to believe.
I had some initial issues with the sim because I used the sim from an older phone, which could only do 3G, so it wasn't registered on their network as capable of anything else. The jerks in the store were of no help, and even got attitude with me about dropping my sim into a new phone to see if it would register. Luckily, I had a bud who had a brand new LTE AT&T phone, so I popped my sim in there, let it register, get access to all their new/current bands, and then I put the sim back in my XZP... lo and behold, all the capabilities were unlocked.
I have been running the at&t apn for high speed, phone started using 4g+ when the LTE rollout finally got fully deployed.
In trying to run down if AT&T is full of crap or not about kicking my phone off the network that is "only using 3G"... I came across this https://apn.gishan.net/en/apn/att/sony-xperia-xz-premium
It shows I should have a bearer of LTE, and I do not. I have 4G and all of the older network types, but no LTE. Does anyone else have this? If so, what network are you on? My phone should be current on its updates, as old as they are...
Maybe I need to drop this sim into a current gen phone again and let it register on their network?
Any ideas/feedback is appreciated.