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I've read just about everything I can find on this subject and have yet to find a solution. I am not sure if this is phone specific and since this is my first post, I figured I'd try the general QA forum. So here goes:
This all started when I was looking to unlock my SIM for an upcoming trip to Costa Rica. I have a stock ROM Firmware version 2.2.1. in a Samsung Infuse 4G. I had some other things in mind for later like flashing to a custom ROM, but I wanted to get some of the junk off the phone and get the SIM unlocked first. So feeling a little frisky with the uninstaller of TB, I started getting rid of some of what I thought may have been bloatware....family maps, google books, bar code reader, etc. I don't remember now if play store was one of those apps. I really don't believe I did uninstall it. If it was questionable in any way, I left it installed. But who would care right? I had the whole phone backed up.
Ok, so I see that I needed to be rooted for this. So I followed some QBking77 tutorials on YT. Got the superoneclick application and got it rooted with no problem. Then, I followed the suggestion to get Titanium Backup. I bought the paid version and did an entire backup. In the meantime, superuser updated itself and everything seemed fine. I shut the phone down and came back some hours later to attempt an unlock. After boot, I started TBackup and it was hanging on a message saying searching for license. I restarted the app and it kept hanging. It finally gave me a message to reinstall the Pro version key. Well, I uninstalled it...not knowing any better....and then could not download it from the store. The store still had these apps showing installed and purchased. This is when I began seeing the force close of Play Store app.
Ok...I'm trying to provide detail here and this is why it is so long winded. But I began looking for solutions to this issue all over the place. I saw the solutions to clear the cache and data and force close the app...reboot the phone. That didn't work. I found apk google store files and began trying to install those to the SD card. That wouldn't work. So now I got the big idea to reset to factory. I did that twice and that didn't work. Tried repeating all the suggested solutions after factory reset. That didn't work. I ended up losing my backup from before. So what's left?
I figured I would try to flash the ROM now and get a fresh start with a new OS. Well, it turns out that many of the apps I need like root explorer, need the paid version to modify the recovery files. So I found an app called file expert that is free, but I need to have a paid version to modify root files. I also saw a solution to google play which involved putting the apk file in system/apps. But it won't let me do that either without a paid version.
So I'm stuck and very frustrated. I'm caught in this never ending loop where the files I need require google play to purchase and I can't do anything to get it working.
I don't know if I'm posting in the right forum. I'm all tense about asking questions. But I'm really at the end of my rope here. I probably screwed something up without knowing it. But I see that there are alot of complaints with this force close. But many of those complaints seem to be getting resolved. The last thing I tried was to download vending 3.5.16.apk I've been putting these files on my internal SD card and trying to install from there. This is very frustrating. And it even gets more frustrating when you see the solutions can be to download something from the market. If I could do that, I wouldn't be typing this.
I apologize if this is in the wrong forum. And if you want me to take it somewhere else, I will. But I'm at a point right now where I don't care who yells at me. I'm desperate.
Thanks in advance.
EDIT: And just to clarify, everything else seems to be working. I tried all the google apps (maps, gmail, etc.) My phone works, wifi, camera, etc. I get notifications of updates....and when I accept (or when it's an auto update), google play store starts and force closes. But other than that, the phone seems to have all it's functionality intact. And now, if I go to the store via my pc, it shows all my prvious app history including installs and purchases, but says I have no device.
Same problem here
tested all solutions, but same
help please
ARDV said:
Same problem here
tested all solutions, but same
help please
Click to expand...
Click to collapse
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
try a factory reset, this works all the time for most of the problem.
flash back factory rom
jdjeff said:
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
Click to expand...
Click to collapse
i'll check the video
oyching88 said:
try a factory reset, this works all the time for most of the problem.
flash back factory rom
Click to expand...
Click to collapse
already tried the factory reset
but i can't flash any rom because i don't have clockwork mod for my phone
check this: http://forum.xda-developers.com/showthread.php?p=26581744
Try fixing permissions (recovery mode)
i also faced this problem but i fixed it easily!!
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
first clear the data as well as cache then give it a try
if still doesnt work
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
select uninstall update
and finally ur android market would work!!!!
Get ES file explorer.apk It works like rom manager but completely free. Start there,one of the solutions will work. Also,if you still have titanium backup folder still in your SD card,put the FREE version of the app and see if it'll find your backup. Good luck.
Imetumwa kutoka U8150 kutumia XDA
Keeping within the guidlines of the forum....I want to say "Thanks" to everyone for the responses.
In a haste, I found the vid on youtube that showed the Odin method of reverting back to stock/unbrick. This is what worked for me. I did something stupid with Titanium Backup (I think) and that's what got me into trouble.
All is (still) well, I'm re-rooted with unlock code and got all the apps needed for a flash. I'm reading up on ROM flashing to hopefully get a handle on it. Thinking of trying Zues. Just a little unsure of this backup business....like where to put the backups....my pc?
But with all sincerity....again, thanks for the responses.
I do a double backup,nandroid and titanium. But,you're welcome.
Imetumwa kutoka U8150 kutumia XDA
I have got a solution!
OK, Perhaps you don't want to see a person who has had a solution, Huh. Doesn't matter....
Here's what happened to me: I has updating my Sony Ericsson Xperia Arc S to android 4.0.4 and after doing so found my Google Play Store force closing every time I tried to turn it on. Fortunately, (or perhaps not so fortunately) I had encountered the exact problem before and spent one painful month mulling other the dull fact that it didn't work. When I plucked up the courage to try and fix I found that uninstalling the updates which can be found in Settings > Applications or apps > Manage applications > (locating Google Play Store located under All) Google Play Store > Uninstall updates.
So when I tried to do the same this time, IT DIDN'T WORK. What I gradually found out what I had done was uninstalled Google Play Store because as I had recently updated my whole device, it had worked it's magic on the Play Store. After what seemed like hours getting worked up into a frenzy and searching the web, I found a download link that downloaded the play store back on to my device:
I'm not allowed to write links so on your mobile device search for 4shared and then write Google Play Store.apk into the toolbar making sure the subsection selection is under files (you'll understand once your on the site). You want to pick the one which has the developers name: xurupita_zorro
(Its more convenient to download Google Play Store from your phones inbuilt browser as you wont have to muck around with files... Also, the link requires you to sign up, but I would suggest that you do because it lets you download games and apps for free... but that's irrelevant.
Anyhow, you could always try and download it elsewhere.
Then I opened it up and realised that it too was force closing, and of course you cant install updates on a Google Play Store which never updated. TROLOLOLOLO, not funny.
I Shut Down my phone for a very restless night and when I woke up this morning, I found that it was working fine and I could search the store beautifully!
So, My top tips:
Chillout as things fix themselves normally
Chillout as things fix themselves
Shutdown for the night
try uninstalling updates but be careful if you recently updated device
also the play store can be viewed online
Hope for the best,
Will :highfive:
Don't know what is going on but I can't download app files. Recently updated system on Moto E4 v 7.1.1 and dl's were working.
Tried to download F-Droid and it would not respond. Searched every possibility with no luck. Enabled the proper tab in settings etc. Went to XDA site to try and download an adblocker and it shut down the XDA app after the tab was ena led for settings. This happens on anything I try to do on this app. Immediate closeing of XDA. With any other apk file the thing just does not download. Nothing in the app tray. Just blank. I've tried everything but I'm not an advanced user. This happened once before and I had to reset to factory settings. Would not want to do this again but as they say... whatever
darun083 said:
Don't know what is going on but ......
Click to expand...
Click to collapse
Did you subscribe to a conservative YT channel/website or even watch a video at some point?
Sorry for the delay responding. I don't know what I did but the download problem has been corrected. apk files have successfully installed. I wish I knew specifically what the answer is as I mentioned this happened once before. Thank you all. I'm pleased to be part of this community.
I recently upgraded from a samsung droid charge that I had rooted regularly to keep up with new ROMs and such and picked up a samsung s3 via a craigslist deal and got a phone in fantastic condition that was already rooted with synergyrom on it. I'm loving the phone but I have had a major issue with it! I cannot access the google play store and there are several other strange things that lead me to believe that there is a bigger underlying issue. I'll try and be as descriptive as possible as I have searched the internet for several days trying to find answers before resorting to asking you guys (the experts).
Events from the beginning:
1. Picked up the phone. It is unlocked and rooted to synergyrom. When I picked it up it had a tmobile sim card in it. I went to verizon the first night and had them put in a new sim card so that I could activate the phone. I activated my google account to the phone and it sync'd my contacts, emails, etc. no problem.
2. Noticed the first night that the google play store wouldn't open up. Tried wiping cache and dalvik in recovery. Still no go. Got error code RH-01. Googled error code and found several ways of potentially clearing it involving clearing data/disabling google play store and google framework services. Still no go.
3. Installed Synergyrom from my external sd card with a full system wife. Also installed titanium backup pro from the rom package. Titanium backup pro would not recognize that I had purchased a full version and it wouldn't restore any of my previous information.
4. Tried installing cleanrom via external sd card and doing a full wipe on the system memory. Still no access to google play store
5. Flashed the phone back to stock (still no play store: Server Error) and took it to Verizon to see if there was anything they could do about it. Associate tried downloading google play store from the internet as well as several other apps. It would let me click to download the apps but they were not downloaded to my phone. I can't even install anything from the internet google play store.
I read that some phones can somehow lose their IMEI or their ERI, but both of those fields have values in my phone settings and it identifies that it is activated on verizon. Any ideas? I will check back regularly so if there is anything that you need from me on my end just let me know.
Thank you for any suggestions/Help
I'm going to try and re-root the phone and then change the radio. I am thinking maybe the issue had something to do with it being used on tmobile prior to me purchasing it...
Superfizzo said:
I'm going to try and re-root the phone and then change the radio. I am thinking maybe the issue had something to do with it being used on tmobile prior to me purchasing it...
Click to expand...
Click to collapse
Are you sure the phone is a Verizon phone? SCH-I535 in the about phone menu? As you said it had a T Mobile Sim in it, that would lead me to believe it's a GSM phone.
Sent from my slightly modded........... phone.
countryfolk07 said:
Are you sure the phone is a Verizon phone? SCH-I535 in the about phone menu? As you said it had a T Mobile Sim in it, that would lead me to believe it's a GSM phone.
Sent from my slightly modded........... phone.
Click to expand...
Click to collapse
Yeah it's a SCH-I535. I'm currently running:
- android 4.1.2
- kernel 3.0.31-86
- ERI version 5
- IMEI is 990001150832830
- Network: Verizon Wireless
I have no idea. I am willing to pay for someone to help me out but don't know if I can trust craigslist modders to not waste my time. Everything with the phone checked out at Verizon so I'm sure it has to have something to do with the software. It was ulocked and rooted when I got it and I was a bit hesitant because of that but everything checked out until I got it activated and can't get access to the play store.
When the associate was downloading the playstore, were they using your data or wifi? Was it stock browser?
I have had trouble downloading anything from the internet with the stock browser, it will always fail. Try a different browser. I'm sure you can find a browser apk or even the playstore apk, download it to your comp and then move it to your sd card.
I am on synergy right now, just tried download an apk and it will not even start. I don't mind, I don't use the stock browser.
Try a different browser and see if that helps.
bobAbooE said:
When the associate was downloading the playstore, were they using your data or wifi? Was it stock browser?
I have had trouble downloading anything from the internet with the stock browser, it will always fail. Try a different browser. I'm sure you can find a browser apk or even the playstore apk, download it to your comp and then move it to your sd card.
I am on synergy right now, just tried download an apk and it will not even start. I don't mind, I don't use the stock browser.
Try a different browser and see if that helps.
Click to expand...
Click to collapse
Thanks Bob,
I'll try the putting on a different browser and see if that works. That would be a good enough work around for my purposes. I was using data connection when the associate was trying to download from the playstore from the browser.
EDIT:
I was able to install a different browser using the apk process and was able to install netflix on my phone by downloading an apk as well. That could be a decent workaround in the meantime but it sucks that it doesn't fully recognize my google account. Right now my biggest gripe is that apps that I paid money for like titanium backup pro and several games won't show up as purchased even if I do download and install through apk. It's really strange because all of my contacts import from my google account but the apps don't and the licences don't show up. Still no access to downloading through the google play store no matter what browser I use.
SUCCESS!!!
I was able to get the play store to come up and get everything to update!!!
I fixed it by downloading and installing a different radio through odin. After I installed it, I went through and did a trick I had googled and tried previously with no success where I basically cleared data and cash on google play store, google services framework, and then restarted the play store. This time I also cleared data and force stopped google play services, not sure if that had any effect on it though. Finally! Now it's time to reinstall synergyrom on this phone and enjoy it like it's meant to be enjoyed. Thanks for the suggestions and replies guys
Just posting for future users who might experience my problem. I recreated the issue and the fix was to install a different radio which allowed the phone to access the google play store and my information. Hope this helps somebody because I know that they last week sucked trying to figure out what was wrong with my phone.
Superfizzo said:
SUCCESS!!!
I was able to get the play store to come up and get everything to update!!!
I fixed it by downloading and installing a different radio through odin. After I installed it, I went through and did a trick I had googled and tried previously with no success where I basically cleared data and cash on google play store, google services framework, and then restarted the play store. This time I also cleared data and force stopped google play services, not sure if that had any effect on it though. Finally! Now it's time to reinstall synergyrom on this phone and enjoy it like it's meant to be enjoyed. Thanks for the suggestions and replies guys
Click to expand...
Click to collapse
Maybe you should flash the phone back to latest stock via Odin or Other methods layed out in Dev section. Sounds like when you first got it, it was a franken phone. So who knows what software, images, radios, ect.. you have flashed in there. I was gonna say revert it to latest stock [AS LONG AS YOU ARE SURE YOU HAVE THE VERIZON MODEL AND THE APPROPRIATE SOFTWARE THAT GOES WITH IT]. Then unlock, root, change rom yourself. It's not complicated at all. Just a thought. Enjoy your new toy.
Superfizzo said:
Just posting for future users who might experience my problem. I recreated the issue and the fix was to install a different radio which allowed the phone to access the google play store and my information. Hope this helps somebody because I know that they last week sucked trying to figure out what was wrong with my phone.
Click to expand...
Click to collapse
It it ok to provide links to the correct (latest) radios?
JohnAreBee said:
Maybe you should flash the phone back to latest stock via Odin or Other methods layed out in Dev section. Sounds like when you first got it, it was a franken phone. So who knows what software, images, radios, ect.. you have flashed in there. I was gonna say revert it to latest stock [AS LONG AS YOU ARE SURE YOU HAVE THE VERIZON MODEL AND THE APPROPRIATE SOFTWARE THAT GOES WITH IT]. Then unlock, root, change rom yourself. It's not complicated at all. Just a thought. Enjoy your new toy.
Click to expand...
Click to collapse
John,
I actually went all the way back to stock and still was not able to get the google play store to work. I had the device working great until I tried to flash a different kernel and got a message from verizon telling me unauthorized software was on my phone. I had to flash back to stock once again and my google play store wouldn't connect once again. After installing the correct that I linked below, the play store came back up. I don't know if it has something to do with how it was unlocked previously, but I had thought that just returning everything to stock via odin would fix it and was surprised when it didn't.
jefmoody1 said:
It it ok to provide links to the correct (latest) radios?
Click to expand...
Click to collapse
Here is where I got my download from. I used I535VRLHE. Installed and it solved the problem.
http://rootzwiki.com/topic/34053-modems-vrbma2-verizon-sgs3-sch-i535-recovery-flashable/
Lately, 504 errors in the Google Play Store have eliminated my ability to recommend this phone. None of the usual fixes work.
Apps that I've had the problem with are:
Evernote
Runtastic Me (after a recent update)
Waze (version 4)
Maybe it is something the app developers are doing that doesn't work with the hardware, but I'm afraid of what the next app may be that I'm stuck unable to update.
Update: this has been resolved by the latest update from Gionee/BLU
Is it Google Play Store causing the problems (installing/updating apps) or is it the apps you mentioned (crashing, etc.)?
Have you started getting them all of a sudden out of nowhere? I've started to have Google Play Services issues with Google Play Music, but that was after fixing permissions in TWRP.
Maybe something you've done recently caused it (installation, file corruption, root/xposed modding) if TWRP is not the cause.
I'll assume you've already tried to clear app data & caches, and maybe uninstalling/reinstalling them. If nothing else works, you can always resort to a factory reset of the phone if you are willing to give up everything.
I've done everything short of a factory reset. I read where another user had the issue with evernote, so I specifically tried installing evernote to test.
I haven't rooted or used a custom recovery with this phone.
I put this in general more for information purposes and to maybe compile a list of apps others run into this with, but if anyone's fixed it, I'd appreciate knowing what they had to do.
Will try APK or Amazon for offending apps soon.
No luck with Amazon, either, so it isn't a play store issue
Got the same 504 error when installing Waze 4.0.
Sent from my PURE XL using Tapatalk
clear data and clear cache of google play store & google service framework
If it doesn't work try this next..
*remove your gmail account
*reboot and ,
*Re-add your account..
Sent from my Nitro using XDA Labs
Cleared Google Play Services data -- didn't help.
Cleared Google Play Store data -- didn't help.
Tried to remove my Google account -- says "This change isn't allowed by your administrator"!?
Sent from my PURE XL using Tapatalk
---------- Post added at 11:09 PM ---------- Previous post was at 11:04 PM ----------
Even manually installing the Waze 4.0 apk gives a generic "App not installed" error. Perhaps there's an incompatibility with this phone.
Sent from my PURE XL using Tapatalk
I think I've had the same problem before when installing a different (free) app. What I did was Google for an older version of the .apk file, then kept trying to install it to my phone until I found an old enough version that is willing to be installed. I was able to update to the latest version automatically without any problems after that.
Hope that helps!
Looks like Runtastic Pro 6.7 is getting added to the list. It may be some API that developers are using that isn't compiling properly on this phone... I hope it gets fixed
Reply from BLU support is that it is a known issue and an update is in the works.
I heard that something happened during the updates (like for Waze) that is causing issues for people with Mediatek CPU's, it does not seem to be intentional though as a fix seems to be in the works.
You can add app "omnivox" with the same error. Right for me it's omnivox and waze.
There was a recent gionee e8 update that hopefully resolves this and will (also hopefully) be ported to us soon.
Glad they're looking into it but this is really disappointing. Makes me want to finally break down and just get an S7 on T-Mo's payment plan.
Got the same problem here.
Hi guys, i just got the BLU pure XL and happen to me the same thing with waze, plus another app MapaRadar. They both cant install trough Play Store. I try installing old versions (waze 3.4 3.5 3.6 3.7 3.8 ..) only one time works. and then suddenly stopped. and it closes itself every time.
Update got the same 504 error.
I got another problem that after starting using play store to install other apps and update the existing ones (chrome, maps, framework..) the play store become unstable , closing itself most of the time. Since i have TWRP i manage to restore my original backup.
I did not update my apps on the play store. at least it stop to get play store app close itself.
If anyone like to share any alternative options until BLU team fix it.
Hi every body,
I have the Allview X2 xtreme the EU version of the Blu pure XL, and i have the same problem waze update return 504 error. Mine is TWRP and rooted.
I be able to install an older version of waze by apk, works fine for few days, now it's always looking for GPS signal....
Evernote too.
I have another problem with push notification who didnt work with 50% of m'y applications.
It works for :SMS, messenger, Facebook, snapchat but not for apps like instagram le monde, bfmtv, le parisien, le figaro...
I already perform hard reset.
Sorry for m'y English,
A french friend !
I justt flashed the gionee rom, mainly to see how it is for daily use, but also to check the IMEI corruption and mobile data issues (i experienced none of either) and on a whim I tried to install waze, and it installs fine (on the blu firmware I had previously had 504 error, as well had other apps just "app not installed")
so possibly gionee already had a fix for this?
Got an update this morning, and the problem seems to be fixed. Only about a week behind gionee, so not bad.
So, I have a TF101 that I had rooted and played around with.. tried kitkat, ICS, etc... Now I have something else, and I want to give this tablet to someone else.. but I want it to be unrooted, stock rom. So, I flashed it back to factory and reset it. The needs of the next user are extremely simple, so stock should work fine...
...however, I can't get Google Play Store to work at all. I've done much research, and some say to just wait 3+ days for google play services to update itself, etc. no dice... I left it plugged in and running, checking each day to ensure it was still connected to wifi so that it could do whatever it needed to do. Nope. I found a thread on another webforum where someone described the exact problem, then at the end he said "problem solved, thank you" without actually describing what happened. Sad. sigh.
I've noticed that google play services isn't even on the stock firmware. instead, it's called google play framework. Perhaps that's part of the problem? I dunno.
I tried downloading the most recent version of google play services and manually installing the APK, but that didn't work either, google play store keeps crashing. Perhaps I need to also download a few more APK's go go along with it, but I need help identifying what is current.. or at least, I need to identify one recent enough that it can then update it self to current.
So.. I'm stuck. Can someone point me in the right direction to try to bring this fully STOCK TF101 up to at LEAST a version of google play store that works? APKs? tweaks?
Flashing to a custom rom is my LAST resort. I don't need any help doing that.. but I want to try to make Stock work again first.
BTW, that original Youtube app from stock all those years ago... it was pretty cool looking now I'm stuck with it.
Use Easyflasher:
http://forum.xda-developers.com/showthread.php?t=1688012
This will put it back to factory new condition and remove Root.
Sorry if I wasn't clear. I have successfully flashed the unit back to stock rom and completely wiped and reset to factory. then I turned it on, and google play store won't run. I want to install apps normally.
Trimbleepic said:
Sorry if I wasn't clear. I have successfully flashed the unit back to stock rom and completely wiped and reset to factory. then I turned it on, and google play store won't run. I want to install apps normally.
Click to expand...
Click to collapse
I had the same problem.
I found the newest playstore on internet and installed it.
Then I had no problems anymore.
That seems to have worked! I had assumed I would need to update google play services first, but apparely I just needed a new Google Play Store APK. I found one that works here: http://www.apkmirror.com/apk/google...google-play-store-6-0-7-android-apk-download/
I downloaded the APK and ran it, and the play store now runs and is updating all other apps on the old TF101. Sweet.
Dunno if Google Play Framework will automatically replace itself with Google Play Services or what, but I'll keep an eye out for that.
Just to followup and close this topic... The tablet is now up and running with multiple apps from the play store, and my wife is now using it to read kindle books and mess with her nursing app. I was planning to give it to her mother, but she intercepted it when it started working
So, basically - if you want to go back to stock firmware - flash to stock, factory reset, then download and install current playstore (as per link above) and don't worry about Google Play Services, it will sort itself out.
i picked this baby monitor that uses a small android tablet as a monitor. im extremely new at modding with no tutorial lol so im stuck. i have so far been able to sideload apps fine and have got nova launcher installed and device rooted. the unit already had play services gmail maps and a few other gapps installed. the issue im facing now is i cant get anything on the playstore to update or install/download. i just get the error saying cant update Google pla services, try again and if it dowsnt work see common ways to fix. i get the same issue no matter the app i try and without updating play services im kinda limited on what i can do. hat can i do to fix the unable to download issue with play store.
also vtech has this version stripped pretty far. missing alot of options in settiongs and no security options lol. any wat to restore that and maybe home button?