Hi everyone,
My screen froze on the unlock screen where you have to enter your SIM pin. I had then forced a reboot (held the power button for 20s or so) - since then it never got farther than the boot logo.
Any ideas what it could be?
I also had a frozen screen quite often today, after apps were updated.
I'm very glad for help / suggestions. Thank you in advance
Cheers,
Kurt
Related
Hi Guys,
Tried switching SIM cards on my Nexus 5 after getting back from holiday, only to find that the screen now never turns on. I can see the phone listed on windows (not ADB) and it vibrates to power buttons etc. My urgent question is, is there ANY way to recover the data from my phone at all?
This is urgent due to me having to send this thing back to Google by tomorrow for a replacement.
Cheers,
David
Have you tried forcing a reboot by holding down the power button for 10-15 seconds?
And thankfully, it turned out that the phone is working fine apart from the screen, remembered where to tap my PIN code and all is well with the world again. Thank GOODNESS. I know you guys would do your best to help anyway
Just out of interest, has anyone else had this issue before?
Hello,
I have/had a Nexus 5 (8gb) running CM 12 nightly. I was playing a game on it one morning, Racing RIvals to be specific, then a popup popped up on my screen saying Android System UI is not responding. I clicked OK then it locked my device and brought me back to the lockscreen. I unlocked the device with my passcode and it brought me back into the game but now phone was unresponsive. I held the power button down for some time hoping it would restart my device, upon doing this my device turned off and would not turn back on. I held the power button down for some time and then I felt vibrations but nothing appeared on the screen. I kept doing this and sometimes the screen would light up but will be blank and have nothing showing on the screen. I tried booting into fastboot but that was no hope. I think I have almost tried everything there is to do and nothing works. If I can get any help with my issue it will be much appreciated.
Thank You.
If you can't get it to boot, and can't get into fastboot, then it's likely you won't be able to fix it. Let it sit on the charger overnight, and if you still can't get into it, then you'll probably have to RMA it, unfortunately.
Hello,
I need help with my nexus 5 . I turn it on, it boots and reaches the Welcome screen (factory reset applied) but as soon as I touch the screen to set up the phone the screen just turns off. I would keep hitting power button & sometimes the screen would turn on but inmediatelly would turn off by it self.
I can enter Recovery with no problems. I already installed stock 4.4 kitkat & 5.0.1 lollipop from Google´s factory images but keep getting same result.
Any help would be kindly appreciated.
Thanks in advice
Help please!
In having the same issue, I can boot to recovery without hassle but once I try to boot the system the screen turns off as soon as I touch it in the middle. I can use the drop down bar on the top but if I click the screen it just goes off.
Please help.
PD: RMA is not an option since I live in the carribean & I bought phone 2nd handed.
I was watching YouTube one night when my phone suddenly froze and I figured it would be fixed with a simple soft reset with pressing on the volume slider and the power button.
Boy was I wrong.
Since then the phone will only boot to the Xiaomi logo and get stuck there.
My question here:
Is it still possible to get the data off of the device or that's a goner?
Having the same problem. If you get any advice from another source, please do reply to me.
Hi, I just made an account here because someone on Reddit suggested it. I am having an issue with my cheap Samsung phone. It is a J3 Emerge and I have had it for about 3 years now. About 30 minutes ago I was watching a youtube video when suddenly my phone turned itself off randomly without me having pressed the power button. The battery was at about 30 percent. It didn't do the normal turn-off sounds, it was just on, then a black screen, then the boot screen. When my carrier logo pops up it doesn't play a sound, when it normally does. It then stays on my carrier logo screen indefinitely and vibrates a couple of times every 20 seconds or so.
I have tried taking the battery out and putting it back in, and then turning the phone on. It turns on normally, but after the carrier screen, it goes to a teal blue background that I have never seen before that says "Starting Android" at the top, and "starting apps" at the bottom. After about 10 seconds, my home screen comes up. Once my home screen comes up, after about 3-5 seconds it turns off and starts the process mentioned above. I tried booting it into safe mode, and the boot was normal until it got to my carrier screen, made the sound, and then was stuck in the indefinite vibrating loop.
The only other option that I can find is to try to factory reset it. Though I know that we are switching our plan over to T-Mobile very soon, and I'm wondering if I should wait until I go see them for the new sim card to see if maybe they can fix it. I don't want to have to get a new phone if I don't have to. Even though my screen has many cracks, and it can be really slow at times with android 7, I don't mind it.
I'm willing to try just about anything at this point. I'd also be relieved to know if this just isn't something I can fix/is fixable, as at least I wouldn't be in the dark. If you have any other questions please feel free to ask, I will provide as much additional information as I can. Thanks in advance.