24/7 support question - Google Pixel Questions & Answers

Is the 24/7 customer support on the phone active worldwide? Or is it one of those USA only features?

I was wondering the same, once I managed to get to a screen where I could request support via phone or chat (between 9am-9pm) but now I can't even find that anymore.
It says here to go to Settings -> support :
"""https://support.google.com/pixelphone/answer/7109524?hl=en&ref_topic=7084203"""
Edit:If I do that I can request support and it works.
I bought the phone in Germany.

Good to know.. My doubt looks to be in its place then. Hope I'm wrong though.

alizawi said:
Good to know.. My doubt looks to be in its place then. Hope I'm wrong though.
Click to expand...
Click to collapse
Sorry about that I checked again and I found the support tab.
Ill try it and see if it works.
update: I tried chat and that worked on the 2nd try, so apparently the feature is available afterall.

I have a Xiaomi Redmi Note 7 with what is called "Pixel Xperience" witch is a custom rom with the pixel launcher and google apps, etc. I have magisk, magiskhide and everything to make my phone appear as a secure phone on playstore. The thing is i accidentally installed Viper4Android on Magisk, when i did that, phone wont boot, i tried doing a metod i know witch is going to /data/adb in the TWRP file manager, but when i tried, everything, everything appeared as random letters and numers, same for my phone storage, if anyone can help me please do it, my brother gived this phone to me with everything and i dont want him to know about this.

Related

InfoTM X220 ROM Q&A

MOD EDIT: These posts have been pruned from the development thread. DO NOT post questions in the development thread.
ok, i read somewhere on slatedroid, that one could remove "register" button, by renaming a file via root explorer. and i cant find the damn thread anywhere now, cause the topic was something else. anyone, the name of the file, and a possibly a location ?
Igoritza said:
ok, i read somewhere on slatedroid, that one could remove "register" button, by renaming a file via root explorer. and i cant find the damn thread anywhere now, cause the topic was something else. anyone, the name of the file, and a possibly a location ?
Click to expand...
Click to collapse
I don't recall that we're able to remove the register button by renaming a file, but if you rename the checkin service .apk extension to something else (or freeze it in titanium backup) it won't continue to ask you to register and you can press the button and nothing will happen.
If you do find a file to rename to remove the button itself, please do share...
frakk2000 said:
Hi, I have the same Huawei adapter, and when you enable PIN on the simcard, does it come up with a enter PIN screen on yours? (and FAILS? Even if the pin code is correct?)
Click to expand...
Click to collapse
I gave exactly the same problem. Asks for PIN and won't accept it.
I know PIN is correct because the dame moden abd pin work fine with my Windows XP computer.
after downloading the update 3 times it finally worked .. it asked to reboot so i did before i entered the code i made sure it was connected to my wireless network entered the key that came with the device and it worked right off the bat so after that i rebooted the tablet and everything is working perfect can make calls on skype now yay
Confirmed 1568 works here, but what about video chat? anyone have any luck with that?
hi
I break the touch screen on my tablet x220
Anyone Know where I could buy new?
Thank you for your reply
mellz1938 said:
I gave exactly the same problem. Asks for PIN and won't accept it.
I know PIN is correct because the dame moden abd pin work fine with my Windows XP computer.
Click to expand...
Click to collapse
just deactivate PIN request from your windows machine (the request settings are stored on the sim card) and it will works XD
newmannmichal said:
hi
I break the touch screen on my tablet x220
Anyone Know where I could buy new?
Thank you for your reply
Click to expand...
Click to collapse
you can get a new one on e-bay from hong kong £38 gbp delivered.
search for" flytouch 2 touch screen " then tick worldwide.
this works from UK
noort said:
you can get a new one on e-bay from hong kong £38 gbp delivered.
search for" flytouch 2 touch screen " then tick worldwide.
this works from UK
Click to expand...
Click to collapse
thank very much
otoadieo said:
Confirmed 1568 works here, but what about video chat? anyone have any luck with that?
Click to expand...
Click to collapse
Same here. 1568 works fine but i also want to know can anyone else get video chat to work. Thanks
hello
firmware update 1568 does not work for me with SD card
if you have a solution ???
merci
try this if u cant register ur tab.
BEFORE u flash to a new firmware use root explorer to go to cache/profile/ and delete the file in that folder
now flash the tablet whichever way works for you
once u connect to the wifi enter ur original registration and it should work
base06 said:
hello
firmware update 1568 does not work for me with SD card
if you have a solution ???
merci
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=10646638&postcount=1195
works perfect !
success with the 1568 update.zip ... for whatever reason it didnt like my 2gb or 4gb SDHC cards but when I found an old 1gb Kingston one it happily upgraded itself
(shrug)
unfortunately cat broke the screen, glass is spiderwebbed but the LCD is undamaged and the touchscreen works fine, is the aforementioned £32 eBay replacement what I need then or is there a cheaper alternative given the two expensive/important bits are fine?
urphonesux said:
try this if u cant register ur tab.
BEFORE u flash to a new firmware use root explorer to go to cache/profile/ and delete the file in that folder
now flash the tablet whichever way works for you
once u connect to the wifi enter ur original registration and it should work
Click to expand...
Click to collapse
I haven't my registration. So, that, It will not work for me.
Anyway, all apps and market are working. I renamed the wowupdate.apk, so, I'm not seing the annoying registration pop-up. The only annoying thing I see yet is the word RGISTER in the upper bar. I can leave peacefully with such annoying word.
mellz1938 said:
I gave exactly the same problem. Asks for PIN and won't accept it.
I know PIN is correct because the dame moden abd pin work fine with my Windows XP computer.
Click to expand...
Click to collapse
The only way for me was to put the sim in my phone and setup it to no to ask for the pin.
returning to my Huawei pen worked like a charm.
remove 3G signal from status bar & 1561 update!
Please,
Do someone know how can I remove that stupid 3G signal from the status bar at the top screen? This tablet doesn't have a phone app, of course, neither 3G, so, I'd like to get rid of this...
And what about the "1561 update"? Does it worth the download? Does it remove installed apps? If someone got it, I'd like to know what is new... Thanks!
dcoelho said:
Please people post here the brand and model and other specifications (if possible) of 3G pen you can connect to this PAD.
Thanks
Click to expand...
Click to collapse
I use Hawei E169 (recognized by the device as E170) and working perfectly with provider 3 ITA in HSDPA
alexrb said:
Please,
Do someone know how can I remove that stupid 3G signal from the status bar at the top screen? This tablet doesn't have a phone app, of course, neither 3G, so, I'd like to get rid of this...
And what about the "1561 update"? Does it worth the download? Does it remove installed apps? If someone got it, I'd like to know what is new... Thanks!
Click to expand...
Click to collapse
As i know 3g status bar only appears if you enable 3G connection into the 3G settings applecation. by the way an useful program to manage connection (wifi, gps, bluetooht, 3G) easly and quicliy is quicksettings available on the market and free
EQUANCY said:
I've just installed 1561 via update and all of my data has been gone ( I' ve passed nandroid. )
Whatever...
Seems same, should be say a very little bit fast.
Also a few small ui changes all around.
Click to expand...
Click to collapse
I installed this update too, then i removed wowHome and the original Launcher and replace them with LauncherPro it's really faster than never

[Q] HEEEELPPPPPPP with sprint htc touch pro 2 to android

Pls i need help installing android on my sprint cdma phone(i dont use a sim card). i have searched threads for a solution but couldnt find any to help me. when i install the android GBXOA(gingerbread) on my phone. i loose my network n keeps saying insert sim card plus my wifi dont work. Pls i'll really appreciate it if someone can help me out. thanks
prexzone said:
Pls i need help installing android on my sprint cdma phone(i dont use a sim card). i have searched threads for a solution but couldnt find any to help me. when i install the android GBXOA(gingerbread) on my phone. i loose my network n keeps saying insert sim card plus my wifi dont work. Pls i'll really appreciate it if someone can help me out. thanks
Click to expand...
Click to collapse
for starters in order for android to work you need to remove the sim cd is only useful when yor traveling out of the country you dont need a simcard here in the states and all the developers I talkwith will tell you the same thing next thing do you ve a rom that is rodium cdma compatible I know 95 civic has a pretty stable I had a collectionsog roms like calkulins that worked great when you dual boot PM ME and will send them you to that way keep in mind I am not a developer nor am I taking credit for any ones work im just point you in the right direction, although might suggest my favorite rom from BigNadad
I fin the to be more stanle and hs always updating and after a fresh install do a hard reset and everything will work.
i installed this rom on mine a week ago, and everything works great. Only thing that does not work for now is the camera functions. Other than that, network, gps, google navigation, everything works great. am not going back to win 6.5. android is much better.
http://forum.xda-developers.com/showthread.php?t=627997
That is the one i used and everything works out of the box except camera function only.
ayamudu said:
i installed this rom on mine a week ago, and everything works great. Only thing that does not work for now is the camera functions. Other than that, network, gps, google navigation, everything works great. am not going back to win 6.5. android is much better.
http://forum.xda-developers.com/showthread.php?t=627997
That is the one i used and everything works out of the box except camera function only.
Click to expand...
Click to collapse
Maybe for you, but the 'not working' portion in the thread itself says Bluetooth isn't working (a major showstopper for those of us in 'hands free' states)
Yep need the bluetooth
Anyone getting a fully working version of android going on the CDMA touch pro 2any time time soon? If you have any info on this I would love to hear it before I go and upgrade at the store. Thanks
ayamudu said:
i installed this rom on mine a week ago, and everything works great. Only thing that does not work for now is the camera functions. Other than that, network, gps, google navigation, everything works great. am not going back to win 6.5. android is much better.
http://forum.xda-developers.com/showthread.php?t=627997
That is the one i used and everything works out of the box except camera function only.
Click to expand...
Click to collapse
can i still change back to my win 6.5? cos i most definitely will need my camera sometime
Camera WORKS on android, follow the guide in my signature and you should be up and running in no time.
You will have both windows and android on the same device. Android will reside on your SD Card and you can run it from within windows whenever you want to. (there is a .exe you can run)
Bluetooth is the only thing on android not working (froyo).
On gingerbread GPS and Bluetooth don't work I think...
ryannathans said:
Camera WORKS on android, follow the guide in my signature and you should be up and running in no time.
You will have both windows and android on the same device. Android will reside on your SD Card and you can run it from within windows whenever you want to. (there is a .exe you can run)
Bluetooth is the only thing on android not working (froyo).
On gingerbread GPS and Bluetooth don't work I think...
Click to expand...
Click to collapse
Thanks a lot man. it works fine but i got some problems. im sorry for bugging u. i hope u dont mind. i know i shud expect that bluetooth and wifi dont work n i saw that. but my problem is i cant use my sd card n that wont let me use the camera cos when i try to use the camera it says insert sd card. another thing is i dont have a home button. how can i dedicate a key for my home button? thanks once again
i fixed the sd card problem by formatting my card n my camera works fine. i installed the wistilt2 kernel to correct the red led light but now i discovered if i download an app. i cant fine it on my menu. pls wats wrong?
my pic message isnt working n 3.5mm jack not working too. can anyone help? or pls link me to a thread that can help me
sapperpipo said:
for starters in order for android to work you need to remove the sim cd is only useful when yor traveling out of the country you dont need a simcard here in the states and all the developers I talkwith will tell you the same thing next thing do you ve a rom that is rodium cdma compatible I know 95 civic has a pretty stable I had a collectionsog roms like calkulins that worked great when you dual boot PM ME and will send them you to that way keep in mind I am not a developer nor am I taking credit for any ones work im just point you in the right direction, although might suggest my favorite rom from BigNadad
I fin the to be more stanle and hs always updating and after a fresh install do a hard reset and everything will work.
Click to expand...
Click to collapse
im new to this and i have a similar problem what i did was reinstalled the gingerbread on my sd card just like you said and got everything to work but it tells me i dont have a SD card mounted and i cant figure out why i have tired just about everything on here to fix it maybe i missed something so can anyone help??
lundgren92 said:
im new to this and i have a similar problem what i did was reinstalled the gingerbread on my sd card just like you said and got everything to work but it tells me i dont have a SD card mounted and i cant figure out why i have tired just about everything on here to fix it maybe i missed something so can anyone help??
Click to expand...
Click to collapse
u need to format ur card with hp tool or sd formatter(i used this one). once u do a full format u'll be fine
If I have to go through this in which I was thinking about trying xdAndroid on my tp2, I might as well wait a little longer until the next build is fully functionable.
lascott7 said:
If I have to go through this in which I was thinking about trying xdAndroid on my tp2, I might as well wait a little longer until the next build is fully functionable.
Click to expand...
Click to collapse
Actually if you go into the android development forum and go to arrrghhh's FRX06's thread and read the FAQ along with the entire first post and also read ryannathans's thread titled introduction to android-sd card, you'll be fine on it. If you are completely new to it, don't start making tweaks other than updating the kernel (read about this in ryannathans thread), read and follow instructions and you'll be fine. Now you won't have working bluetooth at that point, but hopefully that's in the near future and good things come to those who wait. If you'd rather wait for the new build FRX07 whenever that might be, that's fine too, but IMO give FRX06 a shot, play around with it and you'll be better informed when FRX07 is released.

[Completed] S5 neo, disable software updates??

i want to disable the software updates on the s5 i recently purchased. although its a phone i plan on using it as a tablet/camera. i would like to disable the software updates as i really do enjoy the blue interface in the pull down menu. i went into settings and chose dont automatically update software... but it sitll tries to when it senses my wifi being connected.
other than rooting so its not able to, is there anything i can do to stop the updates?
i know to many, the blue interface probably sounds like such a dumb thing to be worried about, but i just really like the way it looks and would like to keep it.
i have no sim so theres no data connection possible, only wifi. but when i pull up wifi to play a game, it starts wanting to update.
i went in to the app settings and disabled something called software updates (that it would let me, but there are 2 identically named things in the app manager, and only one let me disable it), it didnt work though, it still wants to update. i also went into the factory recovery and wiped the cache. that didnt help either....
is there anything i can do? Also been looking to get rid of the annoying battery cover message that happens on reboot
Pawprints1986 said:
i want to disable the software updates on the s5 i recently purchased. although its a phone i plan on using it as a tablet/camera. i would like to disable the software updates as i really do enjoy the blue interface in the pull down menu. i went into settings and chose dont automatically update software... but it sitll tries to when it senses my wifi being connected.
other than rooting so its not able to, is there anything i can do to stop the updates?
i know to many, the blue interface probably sounds like such a dumb thing to be worried about, but i just really like the way it looks and would like to keep it.
i have no sim so theres no data connection possible, only wifi. but when i pull up wifi to play a game, it starts wanting to update.
i went in to the app settings and disabled something called software updates (that it would let me, but there are 2 identically named things in the app manager, and only one let me disable it), it didnt work though, it still wants to update. i also went into the factory recovery and wiped the cache. that didnt help either....
is there anything i can do? Also been looking to get rid of the annoying battery cover message that happens on reboot
Click to expand...
Click to collapse
Greetings,
Please read the description and Sticky threads for XDA Assist.
Our purpose here is to guide NEW members to the correct section or thread related to their issue. We are not a help desk.
As a Senior member, you are expected to use the search features provided to you. We don't assist Senior members here.
Thanks for understanding.
Thread closed.

Cant seem to bypass FRP on Samsung Galaxy S7 Edge no matter what I try

I purchased a Samsung Galaxy S7 Edge from a guy off ebay with smashed the screen for a cheap price and recently took it to my local Official Samsung repair shop who repaired it for a reasonable price. I turned the phone on and it had all of the other guys personal stuff on the phone and he had a screen lock on there that I didn't know how to unlock so I did a factory reset in recovery without realising about FRP. When the phone rebooted I get the google screen asking me for the original google account credentials. I have tried contacting him and getting no joy. I have tried all of the methods in youtube but as the phone has the December 2016 security update none of them seem to work. When I plug the phone into my PC windows just says the USB device has malfunctioned and does not connect. I have installed the full Samsung USB drivers but the PC still doesn't recognise it. Could the fact it is not recognised be due to the google frp or could it be to do with the fact the phone could still be damaged from when it was dropped. Im not fussed about the USB port in normal use but it appears the only method to bypass the FRP is via the USB and using one of those methods. Can anyone help please?
I had the same problem and from my understanding all the methods are blocked now I'm trying to find out if theres a way that i just havent figured out yet i've book marked your question and will keep checking back to see if you have had any help
I know it is a tricky subject as I could be in possession of a stolen phone in which case I am rightly being locked out of it but I have the receipt to prove I have purchased it which I am willing to show to anybody who might know a way around it.
Have you tried putting it in download mode then using emergency recovery on Smart Switch?
Yes tried that earlier. Smart Switch doesn't recognise it. Just stays on the screen telling me to connect the phone even though I already have. When I plug the phone into the laptop it says the USB device (my phone) has malfunctioned and Windows doesn't recognise it. I have tried ODIN and that doesn't recognise the phone either as it isn't being given a COM number by Windows. Guess I will have to take it back to the Samsung Support Centre as I paid them to get the phone working and he said the price quoted was to get it fully working. If the USB isn't working then they can repair it!
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Ditto as him
Proof of ownership, otherwise identical to dec update. whatever you think, need the help..thanks
ash 202 said:
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Click to expand...
Click to collapse
I've just unlocked a S5 Neo.
I flashed the very first firmware version (5.1.1)
FRP lock still there BUT I could now use the side sync hack or samsung unlock APK on OTG cable.
Then flashed the latest 6.0.1 version
Did you manage to unlock it?
I have the same problem
Any good current methods for this
uninstall all drivers related and kies. Then install kies and needed drivers. See if you can connect via download mode now.
godders3906 said:
I purchased a Samsung Galaxy S7 Edge from a guy off ebay with smashed the screen for a cheap price and recently took it to my local Official Samsung repair shop who repaired it for a reasonable price. I turned the phone on and it had all of the other guys personal stuff on the phone and he had a screen lock on there that I didn't know how to unlock so I did a factory reset in recovery without realising about FRP. When the phone rebooted I get the google screen asking me for the original google account credentials. I have tried contacting him and getting no joy. I have tried all of the methods in youtube but as the phone has the December 2016 security update none of them seem to work. When I plug the phone into my PC windows just says the USB device has malfunctioned and does not connect. I have installed the full Samsung USB drivers but the PC still doesn't recognise it. Could the fact it is not recognised be due to the google frp or could it be to do with the fact the phone could still be damaged from when it was dropped. Im not fussed about the USB port in normal use but it appears the only method to bypass the FRP is via the USB and using one of those methods. Can anyone help please?
Click to expand...
Click to collapse
Try this OP.
I Found A Way To Remove FRP that dosen't trip any trips
thundastruck said:
Try this OP.
Click to expand...
Click to collapse
Have a look at my post here... How To Reset FRP (Nearly All Fones From Android 6.x.x to 7.x.x, No Trips, Flash counter inciment, Knox, Still Mode = Official, Warenty 0 (0x0000) (Still working 16 June 2017)
You see, im not all that good with programming APK files, Dalvik VM, Obex,ect, but Linux I'm your man so i figured where is the email/pass info held and is there a switch to keep it on off, ends up one of the easiest hacks i've ever done, no complicates hashed/salted double coded switch, or hard wired switch,
just a very small partition that when or if you have any google account info stored in it you get locked out till you enter the exact same info, so i just dd,d the partition after taking a backup of course lol (; then when the fone booted to download mode i noted FRP=OFF so i flashed the stock bootloader to let the fone boot all the way to video mode and YES!!! it thought it was a new fone never been used before then i check the switches/trips KNOX , device status = official, to test i just made a new google account on the spot on the phone filled all the [email protected] in then voila its working, calls, all menu items ok, official all knox fine, just the way it was when i first got it, except obviously I've upgraded to v7, hopefully this works for you, please dont use or talk about illegall activity with this, or using it for profit, it's agift I gave you's for free so i want it to stay that way, all i want is a thanks, and a beer, lol, no but seriously, when the guy that invented the hammer to ease the effort of pussing nails into wood with you hands, never got hassle about murders with them, tha fact the could be used to rob banks, rob people, damage things, smash up shops, etc so... think about it, all i done was make a tool to help people too. theres litteraly millions of exploits, including android based ones out there just now check, https://www.exploit-db.com/ , OWASP_Vulnerable_Web_Applications_Directory_Project , http://www.exploit-db.com/ , http://www.blackploit.com/ , packetstorm cve etc etc. #
This is a tool to help people how when they first got there fone, and just filled in any old stuff to get into the fun part of the fone. ie "you cannot use [email protected],com as it already in use how about [email protected],com then the password, use one lower case, one higher case, one number , one symbol, more than 12 letters but less than 20, don't use anything you talk about, your name dob etc etc etc , so most people just pick the random one google pumps out and tries random passwords till one goes through, "I've seen this done a few times with my own eyes and had to stop them and explain and this was b4 FRP" Also if you change one letter in your google password, Factory reset your fone, your locked out if the fone never got the change in time, try it, Anyways if people use this for illegal purposes its there evilness there using not mine, there just using my tool as well as the thousand of others in the arsonry, even the OS check out "kali linux OS", "Parrot OS" "Blackbuntu OS"," BlackArch Linux" Also say you code a program to check hashes at a faster rate to speed up logins etc, a hacker will use it to check stolen passwd lists faster, if a faster CPU is made, the first thing a hacker thinks of is how many words/letters it can do a second so they can bruteforce the wifi key of the local bank, hospital etc.... so?
tried EVERYTHING ....
I have the USCellular G935R4 .... S#iiiit , like I've even gotten to the actual HOMESCREEN , but no matter what I do it wont do it.. i can access just about any app and the settings accurately every single time within seconds-mins, even tried flashing it, even had FULL access and control over it using sidesync, and i tried rooting it from oneclickroot on pc but thennnn knox trips and won't let me enable developer options.... And got the error with "sign in using email and password" on quick shortcut maker , PLUS tried everything to fix the error by reinstalling google account manager , etc ...
But NOTHING ...
If ANYONE has any idea how to successfully do get into it , Pplleasee let me know!
???
Seriously ,
I swear , I'll even pay someone ...
Try flashing the phone to the latest MM via odin and try bypassing. I tried it on my G** da** S6 with may 2017 patch. Dowgraded into latest MM and tried different bypass and it worked.
any help in 2020
ash 202 said:
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Click to expand...
Click to collapse
cany help in 2020 S7 Att frp removal PLEASE

Password changed, cannot login

Hi Everyone,
I'm having a big problem with my Note 6 Pro. So, I came here to hopefully find a solution. Several days ago, when I attempted to enter my password, it was no longer accepted. Just receive a message on the screen that it's not correct. Except that it is correct - it's the Xiaomi garbage that is not correct. I changed nothing and nobody else ever has access to my phone so, it's quite impossible that anyone else ever changed it. I really am in a bad situation. Could someone advise any potential method that I could be able to access the phone?
I'm currently living in Hong Kong. Are there any top, local phone repair shops that might be able to help? Xiaomi service told me that the only way to use my phone again would be a complete reset. I can't believe this is the only method that would ever work. At this point, I don't even care what happens to the phone in the end as I will never use it, nor will I ever use any Xiaomi product again. I just want to be able to retrieve the last few months of irreplaceable photos and my various contacts.
Cheers!
Amy
Well...i can tell you one thing.
My office colleague have Redmi Note 5 amd last week she had exactly the same issue...
Phone locked itself and she couldn't unlock it...and she also didn't do anything...
Nothing was working, nor fingerprint, nor PIN code...
With your post, I'm wondering if it's some kind of a bug???
She eventually take it to service in order to somehow make backup of all the files of internal storage.
I saw that she has the phone now but didn't ask her what she did, was she able.to save the data etc.
I will check it tomorrow if i see her.
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Hi Everyone,
I'm having a big problem with my Note 6 Pro. Could someone advise any potential method that I could be able to access the phone
Click to expand...
Click to collapse
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
n0s-speed said:
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
Click to expand...
Click to collapse
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
I have checked with my colleague, she needed to do factory reset of the phone, and thus lost all the data that she had on the phone [emoji53]
She said that there was some glitch/bug during charging - phone was on charger, and at one point there was voltage dropdown in the electricity network (usual stuff in Serbia), like power got cut down for 1 second and up and running again...after this, her phone was locked...
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
Click to expand...
Click to collapse
Unfortunately it won't work without flashing a custom recovery
Bro I encountered the same problem and I knew that this is some sort of a bug, (by the way I'm an tech expert, so any problem in Android or windows i can probably solve it) so before dealing with any kind of bug in Android just reboot your device and guess what, 99% bugs get fixed after rebooting your device. And it perfectly solved mine too
Hi! I have made an account specifically to reply and inform you that I had encountered the same issue on my Xiaomi Note 9s and my brother, twice on his Vivo y19. I was the victim first and I was certain that I hadn't forgot nor did anyone mess with my phone. Afterwards I'd just keep my phone without any security. When my brother told me that he had the same issue, I was shocked to know that it wasn't only Xiaomi but Vivo as well, so my decision to keep my phone free of locks was solidified. My brother however, decided to use security again and it happened for the second time.
I'm not sure if Google or Xiaomi, Vivo, individually or collectively, have a part in this. All I know is that it's really painful to loss your data this way, for no apparent reason at all.
This sucks and there's very little information on internet regarding why this happens.
So my advice is that if you've been locked out of your device this way once, don't ever use the security features again. Because most of these phones require a primary password (pattern, pin, code etc) for other features like facelock and fingerprints to work. What sucks even more is that they only ask for the primary passwords on restarts. Had it been the fingerprint, I probably could have unlocked my phone (not sure if my fingerprint would have also been reset).
P. S. I used a lot of words to convey a simple message but it's because English isn't my first language and I don't want anyone to deal with the same headache as mine.

Categories

Resources