Database Info

T-Mobile Rep told me GB update comes out the 15th!!

I'm excited! Finally.
Sent from my LG-P999 using XDA App

Hate to make you feel sad but i work for T-Mobile and there is no info out yet for reps to know what the date is for GB on the G2X. Only thing that is coming out on the 15th right now is the Sensation and the Samsung Dart. There is no info on the T-Mobile's network for reps saying that the 15th is the set date for GB. No one even knows if GB is going to be a OTA or a downloaded update. only time will tell

Prod1702 said:
Hate to make you feel sad but i work for T-Mobile and there is no info out yet for reps to know what the date is for GB on the G2X. Only thing that is coming out on the 15th right now is the Sensation and the Samsung Dart. There is no info on the T-Mobile's network for reps saying that the 15th is the set date for GB. No one even knows if GB is going to be a OTA or a downloaded update. only time will tell
Click to expand...
Click to collapse
Hey Prod, would you be able to tell me if a Rep notated something on my account?

Really? Damn.
Note to self. Never listen to T-Mobile reps from in Arizona
Sent from my LG-P999 using XDA App

melinton said:
I'm excited! Finally.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Stop lying.

Prod1702 said:
Hate to make you feel sad but i work for T-Mobile and there is no info out yet for reps to know what the date is for GB on the G2X. Only thing that is coming out on the 15th right now is the Sensation and the Samsung Dart. There is no info on the T-Mobile's network for reps saying that the 15th is the set date for GB. No one even knows if GB is going to be a OTA or a downloaded update. only time will tell
Click to expand...
Click to collapse
So someone is making sh*t up....again

alodar1 said:
So someone is making sh*t up....again
Click to expand...
Click to collapse
Rule of thumb: the reps hardly ever (read: never) know anything that we don't know.

jrwingate6 said:
Stop lying.
Click to expand...
Click to collapse
I like how I get called a liar for trying to pass on what a T-Mobile employee told me.
Sent from my LG-P999 using XDA App

melinton said:
I like how I get called a liar for trying to pass on what a T-Mobile employee told me.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Its all good we don't hate you just T-Mobile reps
Sent from my SGH-T959V using XDA Premium App

this blows, the 15th is my travel date to Hawaii, in the air for like 9-10 hours... I hope i can snag it on my layover in LAX if it does drop or i really hope it leaks on the 14th and i can redo my phone before i leave lol

The gb update was supposed to come out a week ago. LG is dragging on it.
I work for t mobile ata corporate store.
The sad part is that I know more about what this phone is capable of then the LG reps...
I sent the LG reps emails feeling them to keep the bootloaders unlocked for you guys..
Sent from my LG-P999 using XDA Premium App

Ninosmaxima said:
The gb update was supposed to come out a week ago. LG is dragging on it.
I work for t mobile ata corporate store.
The sad part is that I know more about what this phone is capable of then the LG reps...
I sent the LG reps emails feeling them to keep the bootloaders unlocked for you guys..
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Stop feeling them and talk to them instead.
Hellen Keller

because we really needed ANOTHER FREAKING gingerbread speculation release date thread. ENOUGH ALREADY!!!!! EVERYONE SHUDDAP AND WAIT FOR SOMETHING OFFICIAL......i swear some of you peoples elevators don't go to the top floor.... rant/

Oooohhh... ATTENTION XDAers! I am the Great T-Mobile! That's right, the whole company... Oooohhhh... The update for the g2x will come out when it's ready... Oooohhh... If I push it out too soon you will all complain about it. So just wait. Ooooohhh And don't listen to what "reps" are saying because they don't know either... Ooohhhh... People need to stop speaking for me, they are wrong. Geez, I guess this is what jesus feel like... Ohhh... I have spoken! So I guess we can end all these "update" threads... Thanks! Ooooohhhh... And I don't know why I sound like a ghost, I guess I didn't think this all the way through.... Oooohhhh...
Sent from inside your phone(spooky)... Via the XDA Premium App

Its not that he is lying he wasn't given wrong info in which he through was true not his fault. Also if you go into your local tmobile store they can show you the notes you want to see. Also keep an eye on www.tmonews.com this site is always on the ball about tmobile stuff leaked out.

Hope its tru but you never know. I got a female tech rep two days ago. She was already usin a Jail broken phone and informed me rooting and flashing a rom to my
g2x was simple and hard to brick. Had been doing reserch now 24 hours later check the signature
Model LG-P999
Android Version 2.3.4
Kernal Version 2.6.32.41-cyanogenmod
[email protected]#1
Mod Version CyanogenMod-7-06112011-NIGHTLY-G2x

Interestingly, when I spoke to an executive at T-Mo on Friday about this he said that they had pushed back the date indefinitely and that he would send me a pre-paid return label to send him the two G2x's that I have for a full refund.
I doubt he would want to buy the phones back from me if an update was right around the corner.

i wont be getting it. I cant even check for updates without it FC
what happens is I go to check for updates, it FC saying something about settings.
rinse and repeat its frustrating,

am i the only one with the update
i look UP on the top bar on left side and there is the DATE . UPDATE works for me. probably the only one ill see in a while

eagle1967 said:
i look UP on the top bar on left side and there is the DATE . UPDATE works for me. probably the only one ill see in a while
Click to expand...
Click to collapse
Dude....hang on to that day job...

any lines @ store opening

thinking about going to my local att store when it opens and was wondering what my chances were of being to buy a phone...lines? ...store's stock on hand?...any ideas anyone?

jeffs99 said:
thinking about going to my local att store when it opens and was wondering what my chances were of being to buy a phone...lines? ...store's stock on hand?...any ideas anyone?
Click to expand...
Click to collapse
It's been an awkward week for the S4. Most people are satisfied but the locked bootloader seems to have twisted some people. I would still go to the store early just in-case cause once the bootloader is unlocked, expect this phone to really begin selling

I just called my local store. They still have them in stock. It is now 11:34.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Sale officially started yesterday for most areas. So I doubt there will be lines anywhere today.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

My local store started selling them this morning. I was first in line and there were about 6 behind me. There was nobody there last Friday when the HTC One launched.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

went to my local store in kalamazoo michigan. i got there at 8:45 thinking there would be a line. there was noone. and by the time i left only 2 other people came in and it seemed like they didnt get a gs4. the hype atleast in my town doesnt seem like much for the gs4 like it was the gs3.

No lines downtown Chicago. Got mine at ten and I was the only one there.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

No lines at my store..I was the second person in and the first and only one (while I was there) to grab a S4. 3-4 people came in to pay their bills and one person came in because her Note 2 screen would not come on and/or function properly.

Did any of yalls stores have any information about the 32gb version?
Sent from my SGH-i777 using Tapatalk 2

No lines, 16 In stock.. And I was the first to buy it.
My store only had 16gb in stock. No info on 32gb
Sent from my Nexus 10 using Tapatalk HD

Came an hour early. But there was no line. Close to 10 there were around 6 ppl behind me and the store had 10 white and 10 black. Picked up my white one.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Thermalwolf said:
It's been an awkward week for the S4. Most people are satisfied but the locked bootloader seems to have twisted some people. I would still go to the store early just in-case cause once the bootloader is unlocked, expect this phone to really begin selling
Click to expand...
Click to collapse
geoldr said:
Came an hour early. But there was no line. Close to 10 there were around 6 ppl behind me and the store had 10 white and 10 black. Picked up my white one.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Yea a lot of people are probably holding off until the bootloader is unlocked but 6 people right out of the gate is not bad, your area will probably be out by tomorrow

Im at Costco right now. System wide ATT activation outage in red bold font on their screens. They called ATT sales, but they said they cant do activations over the phone either. I already paid for the phone, but its sitting at the wireless booth until ATT goes live again. Costcos food court pizza use to be better btw

freebee269 said:
went to my local store in kalamazoo michigan. i got there at 8:45 thinking there would be a line. there was noone. and by the time i left only 2 other people came in and it seemed like they didnt get a gs4. the hype atleast in my town doesnt seem like much for the gs4 like it was the gs3.
Click to expand...
Click to collapse
I got mine on Westnedge yesterday. millions will be sold... but the hype will never reach iphone levels... not that it doesnt deserve it. But Apple just handles its releases better, with all the weird delays and changes in carrier releases, the west main store said they didnt have it and that westnedge shouldnt have sold it to me yesterday.

closest store to where I live is just an authorized retailer. they only had 4 in stock and opened at 10am. pulled up at 940, there were 3 ppl outside waiting for the 4. luckiest day ever, I would've had to drive 40mins to get one otherwise. like 10-12ppl showed up while I was getting my purchase all done, asking if they had any in stock. poor guy in front of me though, had to pay cash cuz he had to pay a deposit.... transaction almost done, and then the girl behind the counter says that she can't hold it for him while he runs to the ATM. I felt bad, if I'd had ANY cash on me, I would've given it to him so he could get it, but I didn't.
Sent from my SAMSUNG-SGH-I337 using xda premium

Only 10 available at my store, was 8b in line so sure they sold out quickly
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Thermalwolf said:
Yea a lot of people are probably holding off until the bootloader is unlocked but 6 people right out of the gate is not bad, your area will probably be out by tomorrow
Click to expand...
Click to collapse
I doubt most people even know or care about the bootloader.
You have to remember, we are the 1% who keep track of this stuff. Most people change the wallpaper and maybe add a few widgets..

raqball said:
I doubt most people even know or care about the bootloader.
You have to remember, we are the 1% who keep track of this stuff. Most people change the wallpaper and maybe add a few widgets..
Click to expand...
Click to collapse
You're probably right but I mean heck I come across a quite a few people who ask me about rooting whenever they see my phones so there's definitely interest. Again though you're right, most of them had no idea how to root lol

all 3 of my local stores had 10 on hand each no lines none sold ... i work at one of them O__o

CheesyNutz said:
all 3 of my local stores had 10 on hand each no lines none sold ... i work at one of them O__o
Click to expand...
Click to collapse
I think it's a lack of advertising before launch, I didn't see commercials for this phone like I saw for S3 last year. In fact I saw no commercials for the S4 lol

[Q] Does T-Mobile know you're rooted?

So I have been on T-Mobile for a few weeks now. I downloaded the "T-Mobile My Account" app to manage my account, pay bills, etc. I got a notification today from the app telling me some test results and one of them was saying I was rooted. So is this info sent to T-Mobile and they know that I am rooted or are these test just done locally for my own info? And does T-mobile even care if we root our phones? I'm not really worried, I'm just curious about it. Screenshots attached below.

jsgraphicart said:
So I have been on T-Mobile for a few weeks now. I downloaded the "T-Mobile My Account" app to manage my account, pay bills, etc. I got a notification today from the app telling me some test results and one of them was saying I was rooted. So is this info sent to T-Mobile and they know that I am rooted or are these test just done locally for my own info? And does T-mobile even care if we root our phones? I'm not really worried, I'm just curious about it. Screenshots attached below.
Click to expand...
Click to collapse
They can because of this app, but they won't do anything about it. You can still get a replacement device and use JUMP and all that.

aooga said:
They can because of this app, but they won't do anything about it. You can still get a replacement device and use JUMP and all that.
Click to expand...
Click to collapse
Yeah, I didnt know how strict they were. You hear things about rooting voiding your warranty and all. Like I said, I'm new to T-Mobile. But I dont see myself needing a replacement or anything anytime soon. I've never broken a phone before.

jsgraphicart said:
Yeah, I didnt know how strict they were. You hear things about rooting voiding your warranty and all. Like I said, I'm new to T-Mobile. But I dont see myself needing a replacement or anything anytime soon. I've never broken a phone before.
Click to expand...
Click to collapse
Yeah the people at the store near me actually encourage people to root their device if they can and get rid of all the bloat. Most carriers don't even look at the phone when it comes in. They just wipe the entire thing anyway.

aooga said:
Yeah the people at the store near me actually encourage people to root their device if they can and get rid of all the bloat. Most carriers don't even look at the phone when it comes in. They just wipe the entire thing anyway.
Click to expand...
Click to collapse
Good to know. I've never heard of sales reps at mobile stores actually suggesting root though. I come from stuck up Verizon. lol

jsgraphicart said:
Good to know. I've never heard of sales reps at mobile stores actually suggesting root though. I come from stuck up Verizon. lol
Click to expand...
Click to collapse
I've yet to meet a T-Mobile sales rep that knows the first thing about rooting
Sent from my Nexus 5 using xda app-developers app

laker666 said:
I've yet to meet a T-Mobile sales rep that knows the first thing about rooting
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
The T-Mobile store by my house was saying he roots his, was boasting that the Nexus 4(just came out at the time) he could tether all he wants with no T-Mobile restrictions. He pushed my Mom to buy Nexus 4(which wasn't that hard she had a Nexus S) so yeah it certainly happens. If your a phone tech nerd why not apply for T-Mobile, Sprint, At&t etc)
Sent from my Nexus 5 using XDA Premium 4 mobile app

T-Mobile really doesn't care. You can talk about rooting and jailbreak in front of them and they'll tag along with you about it.
Sent from my Nexus 5 using xda app-developers app

RE - Sprint Galasy S6 Edge

So I was checking the status of my preorder because Sprint, like always, managed to screw something up and the girl at order support tells me that they will be receiving them on the 10th and then shipping them out afterward. Now, I know customer service reps do not know everything so you take it with a grain of salt BUT what is the point of having a pre-order if you are going to ship the devices and your customers will be receiving them after the launch date. Wouldn't it be better to just walk into one of their retail locations and purchase the phone that way?
Now, Like I said, I don't know if this is indeed true or if she just did not know what she was talking about but if the phone does go out later then the launch date, that is really ridiculous....

My order status says the following:
Status: Your order for the Samsung Galaxy S6 edge 64GB Black has been received. For orders placed through 3:00 p.m. CT on 4/7/15, we will do our best to deliver on or around 4/10/15. For orders placed after 3:00 p.m. CT on 4/7/15, we will do our best to deliver in 2 to 5 business days. Keep an eye out for a shipping email with your tracking information. Thank you for your patience.

Kill3rmonk said:
My order status says the following:
Status: Your order for the Samsung Galaxy S6 edge 64GB Black has been received. For orders placed through 3:00 p.m. CT on 4/7/15, we will do our best to deliver on or around 4/10/15. For orders placed after 3:00 p.m. CT on 4/7/15, we will do our best to deliver in 2 to 5 business days. Keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Click to expand...
Click to collapse
I know what the order status page states. I am just telling you what one of the order support reps told me over the phone. Sprint made a big mess on my account, which has to be corrected on the backend and I wanted to make sure it would not impact my pre-order. I called in and asked her if everything was still okay since the big screwup and she said it was and then went on to when they would actually be receiving the devices, etc. Like I stated in my previous post, she could have been wrong because phone reps usually do not see the big picture only the part of the picture that is available to them but just thought I would share just in case.

I hope she was just clueless & we'll get our Edges well before the 10th.
I remember there used to be a similar concern for the S4 preorder back in 2013. In the end, Sprint delivered the preorder 3 days ahead of launch date for me.
Sent from my SPH-L720

atuarre said:
So I was checking the status of my preorder because Sprint, like always, managed to screw something up and the girl at order support tells me that they will be receiving them on the 10th and then shipping them out afterward. Now, I know customer service reps do not know everything so you take it with a grain of salt BUT what is the point of having a pre-order if you are going to ship the devices and your customers will be receiving them after the launch date. Wouldn't it be better to just walk into one of their retail locations and purchase the phone that way?
Now, Like I said, I don't know if this is indeed true or if she just did not know what she was talking about but if the phone does go out later then the launch date, that is really ridiculous....
Click to expand...
Click to collapse
If you got your order in then you shouldn't have anything to worry about, inventory is probably at the warehouse already. Whoever you spoke with on the phone wouldn't have a clue as to what is at the various warehouses.

The Sprint Samsung S6/S6 Edge ships tomorrow April 6

dhonzik said:
The Sprint Samsung S6/S6 Edge ships tomorrow April 6
Click to expand...
Click to collapse
Except for the Gold Edge, according to Sprint chat. Hoping they're wrong. ?
Sent from my SPH-L720

It's been known since pre-orders that gold would be delayed but people keep making a big deal about it. If people didn't want to wait they should have selected one of the other two colors that were available.

Has anybody received notification that their phone has shipped today?

Question guys best place to order the phone I'm on the one up with sprint so I will be giving up my s5

Yup
dhonzik said:
Has anybody received notification that their phone has shipped today?
Click to expand...
Click to collapse
I got tracking number at 2pm and when I tracked it, it said early shipping for wednesday and that it was supposed to come Thursday. Its great.

I'll be getting mine tomorrow, coming from Kentucky

Mine shipped and is at my local sprint but they won't let me get it until the 10th it sucks
Sent from my SM-N900P using XDA Free mobile app

Both of mine are at home right now. Can't wait to get off work.
Sent from my 831C using XDA Free mobile app

jdunker26 said:
Both of mine are at home right now. Can't wait to get off work.
Sent from my 831C using XDA Free mobile app
Click to expand...
Click to collapse
Check yours when you get home for scratches on the display. Mine should be delivered today also. Hoping that there is no display issues like with the others some people have gotten on the other two carriers that started shipping early.

That's the plan. I'll update when I check them out.
Sent from my 831C using XDA Free mobile app

Well. My first one has a few scratches. If you look below the M in Samsung you'll see it on the screen.
Sent from my 831C using XDA Free mobile app

jdunker26 said:
Well. My first one has a few scratches. If you look below the M in Samsung you'll see it on the screen.
Sent from my 831C using XDA Free mobile app
Click to expand...
Click to collapse
Mine is scratch free, as far as I can tell. I used a multi-LED flash light. The sun test is the other test. There was a lot of garbage in the wrap thing though. Lots of trash, specs of stuff. Could have just been dust. I don't know.

The wrapping on mine had a load of crap under it. No wonder they're getting scratched up in transit. Look under the M.

My screen was perfect as well, no scratches at all. Beautiful phone.

Can't believe Verizon is doing this to me!

I am so pissed. Long story short. I ordered the s6 through Verizon, got the phone and it was great until the 10th day. I started having issues. So I told them and they said they'd send me out another. I told then I absolutely do not want a refurbished phone and they guaranteed me it would be a brand new one. Wtf do i get the next day? A refurbished piece of crap that had scratches all over when 3 different reps assured me they'd be sending me a new one. I called them back pissed.
So after hours of talking on the phone I get them to send me a brand new one that would come in the white box. They told me it would arrive on may 29th(which was 10 days away) because they were all on backorder waiting for the shipment from Samsung. So I've literally been calling every few days asking them what the update is and every time a diff rep just tells me that the order is placed and everything but it's still on backorder. This has happened 3+ times now.
It's been 3 weeks now and I just called again and told them this is it I've had enough and the guy tells me for some reason the order never processed because of some terms and conditions crap so he said he has to figure it out with his supervisor. I can't believe this seriously. Are the people at Verizon the dumbest individuals in the world or am I being toyed with here?
Sent from my SM-G920V using XDA Free mobile app
Sent from my SM-G920V using XDA Free mobile app

Why not request the replacement be noted on your account and go to a verizon store and have them replace it with a new phone?

Shawn haz root said:
Why not request the replacement be noted on your account and go to a verizon store and have them replace it with a new phone?
Click to expand...
Click to collapse
I tried that but all of the Verizon stores in my area were totally out of stock of the black s6 and they said they'd charge me to switch colors.
Sent from my SM-G920V using XDA Free mobile app

May I ask what the issues were?

musicfreak190 said:
May I ask what the issues were?
Click to expand...
Click to collapse
Multiple issues. I experienced, Bluetooth issues, got a few scratches on the phone and occasional messed up audio when on the phone. I got them to send me a new one. Should be here Thursday. Found out he order never went through cuz the stupid supervisor didn't approve the order.
Sent from my SM-G920V using XDA Free mobile app
EDITED BY MODERATOR

Chadly, glad to hear your issue has an end in sight, I cannot help but wonder - did you receive an order confirmation for the new GS6 from VZW?

Yeah, they sent me a new s6 and this one is perfect except for a super loose home button that rattles. Such bs. I'm waiting for them to call me back and tell me what we do now.
Sent from my SM-G920V using XDA Free mobile app

I haven't been impressed with Verizon customer service, either. The first phone I got was never activated, and when I called to get it activated, the rep just redid my order and sent me another phone lol. I had to reject the 2nd phone, and I finally spoke to someone that knew what they were talking about.
It seems as though 1 out of every 3 reps know their stuff, the rest have no clue.
I'm still waiting for my $100 port in credit, and I know it won't be on my 3rd billing cycle, so I'll have to call them again :/

Never even talked to a rep. did everything online. Ordered phone on Friday, arrived Sat, activated without doing much other than turning the phone on (SIM card was already installed). I didn't port my number until I checked out the phone and ported the number on Monday morning, took about 20 min and about 1/2 hour after that to get the SMS texting working right.
No communication with a rep at anytime.
Sat night when I realized I already had the latest build (was waiting for an OTA), I rooted the device with PingPongroot. Had to do it twice but it stuck and was very easy. never connected the phone to the computer (yet).

krelvinaz said:
No communication with a rep at anytime.
Click to expand...
Click to collapse
This is literally the only way to do it. Companies like VZ and Comcast intentionally provide sucky service so that you just give up because who wants to spend hours on the phone explaining your problem to people who are intentionally making it harder for you?

Well, they said they said they wouldn't send me out another new device. She said it would have to be a refurbished one this time so now I have to choose between one of these s6's or sell one of them and wait for something better to come along.
Sent from my SM-G920V using XDA Free mobile app

Chadly said:
Well, they said they said they wouldn't send me out another new device. She said it would have to be a refurbished one this time so now I have to choose between one of these s6's or sell one of them and wait for something better to come along.
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?

backdown00 said:
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
Click to expand...
Click to collapse
I exchanged one due to a very loose home button. It didn't register presses half the time and rattled bad. They are out there, the lemon s6s. They are far between but they do exist sadly
Sent from my SM-G920V using Tapatalk 2

backdown00 said:
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
Click to expand...
Click to collapse
Yeah, pretty lame. I'm keeping the new gold one because the screen is much better. The home button doesn't rattle as much now. It's barely noticeable so I'm okay with it.
Sent from my SM-G920V using XDA Free mobile app

they always try and get you with that refurb stuff. i hate that!

I will never get another phone phone Verizon, you can get the same phones from Best buy with no penalty for returns.
Sent from my SM-G920V using Tapatalk