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Hi,
To be clear: Internet is not the app, not over Wifi but over 4G/3G/H etc..
I got my sensation 3 days now and there seems to be a issue with the internet connection.
Mine keeps requesting data but it doesnt get any data back.
Apps like internet browser sometimes work and sometimes they dont (loading google), the weather app says there is no internet connection and manage to sometimes get the actual weather.
I tried restarting it serval times but no success..
Internet does work on my HTC Hero.
Edit:
Found the problem, had to enable data roaming..
Odd thing that it works sometimes without roaming tho..
4G internet issues
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
palehose80 said:
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
Click to expand...
Click to collapse
I get a severe lag now and then when connected to 4G - seems to take a while for the connection to initiate. I've tried the "fix" posted in another thread, but that only seemed to resolve the issue temporarily.
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
palehose80 said:
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
Click to expand...
Click to collapse
That could contribute to my issue. I seem to live near a cell dead zone.
Theres a few threads open on this issue. There doesnt seem to be a permanent fix yet, but it is extremely annoying.
Same here, my connection would send data but winter recieve sometimes. Kinda annoying. Hopefully, htc addresses this problem soon.
Sent from my HTC Sensation 4G using XDA Premium App
Same issue - across multiple handsets
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Apollo-2 said:
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Click to expand...
Click to collapse
I am having the same issue, and have gone through the same steps. New Sensation (exchnaged mine twice now) followed by new SIM, tried the *fix* posted, turned on data roaming, and still nothing. I have talked to Tmo several times, and they are supposed to be checking the towers in my area, an engineer is supposed to contact me in up to 72 hours. The Evo 3D comes out before my 14 day return period, so I may just jump ship if this problem persists. Hoping to find a fix though, as this phone is amazing when it's on Wifi
I had trouble finding information on this variant of Droid, so I thought I'd share my own findings now that I have it working the way I wanted.
I ordered a brand new, Verizon Wireless locked version of this phone off eBay. I'm in Canada, so I was unable to activate the phone as it requests after the "touch the droid" screen. The nearest Verizon tower is very far away.
I found out (maybe this is common knowledge about Android phones, my searches were probably too specific) that I could bypass that activation by touching each corner of the screen.
I used SuperOneClick to root the phone, which went completely painlessly; seems like a great tool. This isn't a necessary step to unlock it, I just wanted it rooted.
I gave $30 USD and my phone's IMEI to CellUnlocker, and they got a working unlock code to me in 2 days. Some people have had problems unlocking the phone, but it worked immediately for me, maybe it's luck.
I haven't tried a brand unlock, since I don't plan on using my phone in the states soon!
I followed these instructions to improve my signal strength, but I haven't thoroughly tested it.
I am now using the phone without a hitch on Telus' network, data included. I had to set up an APN for them, with information from here.
I applied a fix mentioned by Kositch here to prevent Google Maps from crashing my phone. The min free KBytes setting was 2845 by default, as reported by the sysctl config *root* tool. It seems to have worked.
Unfortunately my battery doesnt last more than a day with moderate use. I've setup setcpu to underclock the processor based on battery life in hopes that it helps. It's hard to tell if it does or not without any kind of benchmarking. Based on the built-in battery usage app, I would say it probably does not affect my battery life much to underclock the phone, it is mostly the display that drains it.
One bug I have had is that my Internet connection will stop working after the phone has been out of use for some time or in airplane mode. A restart of the phone seems to solve this every time, though I'd rather not have to do that.
I am having a nasty bug when using my D2G on Telus - every time I dial out, immediately call drops and then reconnects in background. Very annoying and prevents you from dialing conference bridges automatically. I have tried with both normal sim that came with my Telus milestone at the time as well as a fresh new microsim and experienced this in both cases. On Fido and Rogers it is fine. Haven't tested on Bell as I don't have active account with them.
Sent from my XT860 using Tapatalk
My phone does the same, but it does not cause me problems as I only make ordinary calls. It's certainly a bit weird.
Sent from my DROID2 GLOBAL using XDA App
I have a Wifi Only Xoom and for the most part, it works great. Especially with the new ICS update. However, when i come into work, i am unable to get more than 400 kb/s on download speeds. If i turn my data off and my wifi on using my Droid Bionic, i can meet or beat 15 mb/s down so i know its not the work network. This started happening before the OTA ICS update but even with the update, it still happens. Since the update, i have done a factory reset of my device but still cannot get anything for download speeds. Iv talked with our network team at work and they said that they dont throttle anything on the particular wifi network im connected to so that isnt it either..
almost 100 views and no responses, anyone? Bueller? Bueller?
Sorry for the non-answer, but if you're going to complain about people viewing and not replying, then maybe should have used a better title for your topic other than "Xoom Network Issue."
12059350 said:
I have a Wifi Only Xoom and for the most part, it works great. Especially with the new ICS update. However, when i come into work, i am unable to get more than 400 kb/s on download speeds. If i turn my data off and my wifi on using my Droid Bionic, i can meet or beat 15 mb/s down so i know its not the work network. This started happening before the OTA ICS update but even with the update, it still happens. Since the update, i have done a factory reset of my device but still cannot get anything for download speeds. Iv talked with our network team at work and they said that they dont throttle anything on the particular wifi network im connected to so that isnt it either..
Click to expand...
Click to collapse
what do you get at home or somewhere else?
you try forgetting the network?
turn off bluetooth and try once
You're on a shared network at work, there are multiple factors that would limit your speed.
Number of users on that access point / WLAN
Bandwidth limitations for WLAN users
Proximity to AP
Other WLANs broadcasting on the same frequency
And more...
My first suggestion would be to sniff the air with Wifi Analyzer by Farproc and see if you're connected to the best AP on the work network.
Still no luck..
After reading some replies, here are my troubleshooting notes in response to your ideas (sorry for the novel):
I have completely reset it to factory defaults so iv actually done more than forgetting the network. Bluetooth has been off since it was wiped.
We have so many APs around the building that i could throw a rock and hit one no matter where im standing in the building and signal has never been an issue. I did get Wifi Analyzer but none that it picked up were that bad in signal. On the same note, i walked around the building doing random tests in several locations, none yielded any better speeds. One more reason that i dont believe this is the issue is that when i do theses tests, download speeds stink, but upload does very well. So that tells me that signal strength is a non-issue and as stated earlier, there are no limitations on this WLAN.
I can test other devices side by side at the same time and they test great while my xoom falls on its face. so I am absolutely positive that the problem doesn't lie with the work network. every other tablet, smartphone, laptop user can get excellent speeds (in the same location as my xoom), except my Xoom.
At this point i am at a loss.. any additional help is greatly appreciated!
YES! I'm not crazy. I bet you have cisco access points.
I posted about this on another thread. It appears that ICS and that particular access point has a major bug. I have one at home. I posted on motorola here
https://forums.motorola.com/posts/f3146e9b0a?start=1#comment562091
Hey everybody:
This is kind of a last gasp for me. My HTC One S suffers from the usual that you read about - "Preparing SIM" messages, constant error reports on bootup, random reboots. I honestly hate the phone.
So I installed a custom ROM. I unlocked the bootloader via HTCDEV, then I used the 12/20/13 CM11 (KitKat 4.4.2) with the 12/15 GAPPS.
The phone worked OK except now I was able to see what I've read about, and probably unknowingly experienced with the stock ROM, and that is the phone constantly flipping between Edge, 2g, HSPA, HSPA+, etc.
So, I decided to try a new radio. Did it a million times on my old G2. In order to get S-OFF to update it, I used the RLL to bring it back to stock Jelly Bean, then Moonshine to set S-OFF, SuperCID'd, and restored it with CWM. Then I installed the 1.20.x radio and at that point, all heck breaks lose with the data network connectivity and even cell signal. I might have no cell or data signal. I might have a cell signal with Edge. If I get up and move, it might go to HSPA, then I might lose everything again. This is much more pronounced than what I witnessed when I first installed the CM11 ROM.
I've tried reflashing the original 1.13 radio and it's no better. I went back to the 1.20 radio and even wiped and reflashed CM11 and GAPPS from scratch. Still very inconsistent data connectivity, so I'm not necessarily convinced it's the version of the radio because they're both pretty darned bad including the original version.
Has anybody been through this and gotten it straightened out? This is strange that even going back to the old 1.13 radio doesn't seem to help.
Thanks for any ideas...
Type: HTC One S, S4, S-OFF, SUPERCID
HBOOT: 2.15.4444 (Moonshined)
Image: CM11 (12/20/13 - 4.4.2)
Radio: 1.20.50.05.16_10.31.50.08L
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Yes, T-Mobile US is my carrier. There's another thing I found. If it go into the phone's testing facility (*#*#4636*#*#), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
benyto said:
Who is your carrier? If it is TMOUS you will probably need to make some adjustments to your /system/build.prop file. When I flash a new ROM I have to make the following additions/changes before my data connectivity is stable:
Code:
pm.sleep_mode=1
ro.ril.hsdpa.category = 24
ro.ril.hsupa.category = 6
ro.ril.hsxpa = 4
ro.ril.radio.svn=19
ro.ril.fast.dormancy.rule = 0
The setting "ro.ril.fast.dormancy.rule=1" probably already exists in the file, so it will either need to be edited or removed. The other settings should not exist.
The changes that actually allow the phone to maintain a data connection (as I recall) are "ro.ril.radio.svn=19" and "ro.ril.fast.dormancy.rule = 0". "pm.sleep_mode=1" allows the CPU to completely power off, and the "ro.ril.h*" settings set max speeds for different data connections. I'm going off of what I've culled from various posts and forums, so I may be off the mark on some of my descriptions.
Here's one post briefly talking about these settings:
http://forum.xda-developers.com/showthread.php?p=48276115#post48276115
You will need root access and your /system partition will need to be remounted as read-write to make the changes. Ask or search if you need help with those. Of course if you're not on TMOUS, then I have no idea...
Click to expand...
Click to collapse
OK, I did these build.prop edits. Unfortunately, they've gotten me nothing. Then I went and investigated them a bit more and tried two other minor changes to build.prop (one of your parameters and added another). I'm still stuck on the Edge network. If you do a lookup, you'll see plenty of others. I think this phone is pretty much worthless - as it's been from day one. It will be my last HTC phone. By contrast, my old G1 and G2 are still working. There are tons of reports about One S phones suffering serious issues like this.
I appreciate your help and certainly, if anybody has a eureka moment, I'd love to hear about it. For the time being, I'll most likely see about getting my old G2 reactivated. Others have reported that the only way they've gotten this fixed is sending it back to HTC under warranty. Mine is out of warranty, which is the only reason I decided I'd do it. It was such a bad phone, I had nothing to lose. The next one I buy will most likely be the Moto X.
Thanks again for the help. I absolutely appreciate it.
whealton said:
Yes, T-Mobile US is my carrier. There's another thing I found. If I go into the phone's testing facility (*#*#4636#*#*), I notice that it's set to WCDMA preferred. If I set it to WCDMA Only and give it a few, it does go to an HSPA/HSPA+ connection. However, that setting appears to be lost between restarts.
What I don't get is that when I first flashed the CM11 ROM, I at least had the intermittent E/2g/3g/HSPA connections. How, if I go into that testing facility, it is stuck on Edge (and more consistent since my last flash). I will read the thread you provided a URL to. Thanks very much!
Click to expand...
Click to collapse
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
It's not a problem and I'm grateful for you trying. The information you provided was also interesting from a learning perspective.
I reran the RUU on it, just to see if it would make any difference. This made it so I USUALLY have 2g connectivity, but that's as far as it goes and it's not good enough. I have lost that at times, but for the main part, it's consistent with 2g.
T-Mobile is sending me a new SIM to get my old G2 reactivated. While it's only about a quarter of the One S speed, it'll suffice. Unfortunately, the SIM it had couldn't be used because too much time had elapsed since the phones last use. That should be here Monday and that particular phone was WAY more tolerant of different images and radios (knock on wood!). It's currently running a Jelly Belly image of Android 4.2.2 (if I remember), so this should be interesting.
As for my HTC One S, I'll most likely give it to my son to use for games and media. With nothing more than 2g speeds, it's worthless to me. This phone has been a complete and utter piece of garbage since the day I got it. It's funny that my excellent experience with the T-Mobile G1 and G2 by HTC was my reason for buying the One S over a Samsung model. Now that phone is the reason I won't be getting another HTC. Strange how that works.
Again, thanks VERY much for the help!
benyto said:
Sorry I can't be of more help. I'm still fairly new to this phone, but I quite like it. I suppose I've been more fortunate than others in that I haven't had any real problems with it.
Click to expand...
Click to collapse
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
It's not the provider (T-Mobile). My wife's Samsung has 4g here in the house - no issues. I took the One S out and had 2g everywhere. It's the phone.
I'm also guessing it's most likely the radio, as in a bad chip. Once you try to burn a new firmware into it, it finishes it off. Don't get me wrong, I'm certainly no engineer. It may or may not be that, or may be WAY more involved. Some people said the only way they got it fixed was by HTC replacing the main board.
The phone was a POS even before installing a custom ROM. Random reboots, constant startups with messages asking if I wanted to report the errors to HTC, random instances of NO data connectivity and then a message saying the phone is "Preparing the SIM card". I finally realize now that the occasional drops I would get while working remotely in Mexico (using a Movistar SIM) were most likely a result of this thing losing it's data connectivity while "Preparing the SIM card." The issues with this phone and the fact that it was out of warranty were the only reasons I took a chance on installing a custom ROM.
I'm sorry that I most likely sound like I'm ranting. However, I've searched all over and found SO MANY issues with this phone, that there's no way they should NOT have been recalled. Even T-Mobile told me there were many reported issues with these things. Both companies failed their customers.
350Rocket said:
Weird, I had a desire z (same phone as g2) and it had really bad reception while holding it. Would lose all signal in the house. All my other phones used have been fine and pretty well equal - nexus one, desire hd, one s, my girlfriend's iPhone are all about the same.
This summer at a cottage my sister gs3 had no service all week, same network and the one s and iPhone
4s both could squeak some signal if you didn't touch them. A slight edge going to the iPhone most of the time I think.
Probably either a radio issue with that phone on your provider or defective hardware?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Interesting. It's nice to have the option in the case of there ONLY being Edge/2g/3g service available, but not to be stuck on it when HSPA is there.
350Rocket said:
Here in Canada we don't even have 2g on Telus, Bell, virgin mobile and koodo (I am on Telus), so the several phones that seem to have network problems on 2g or switching back And forth only have those issues on Rogers/fido or the small carriers like wind.
A guy I knew from highschool years ago works at fido and I remember him telling me last year this phone had some reception issues.
When telus had this phone on their website still they had pretty well all 5 star reviews. So my phone would probably be a piece of **** on a 2g/3g network too luckily they work perfectly on hspa only.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
True, at least around here though the amount of area without service for Telus/bell or Rogers seems to be pretty equal. So I'm happy not to have the issues with switching between 2g, 3g and LTE. It's hspa or hspa I guess.
Sent from my HTC One S using xda app-developers app
Hi all
I recently got a new Nexus 5 (my old one decided to have a swim in the sea and is now in the shop for repair).
The issue I have with the new one (4.4.4 stock, rooted) is that 3G and 4G are extremely slow. Speedtest shows varying ping numbers (I have seen from 35ms to 2500ms), download is ridiculous (0.05mbit) and upload is quite good, surprisingly - around 5mbit.
I am in Greece and using Cosmote network. It doesn't seem to be a network issue because 2 friends with the same network and data package, one with Nexus 5 and the other with iphone 5, get great speeds (around 25-30 mbit).
At first I thought is was a SIM issue, since I was using the one that went for a swim. So I went and got a new SIM. Same problem.
I tried using another friends SIM from another network (WIND) on my phone, worked great. 27mbit.
The problem is the same with 3G and 4G.
Any ideas? Any ways to troubleshoot this better?
Have you checked your APN settings? That's the only thing I can think of at this point. I would check them against your friend who has an N5 on the same network and make sure everything matches exactly.
Checked it, they are the same. I talked with a Cosmote representative and they will look into my account settings in case something is wrong there. The only common denominator in the problem is my mobile account. Might have something to do with a trip I did abroad a few days ago and the roaming data limit that was imposed on my account after reaching 50mb d/l. Maybe they forgot to lift the limit when I returned to Greece.