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Droid Maxx Google account problems

I've tried everything I can think of to resolve this, but I need some suggestions.
So - my husband finally got a smartphone, after getting by with a keyboard phone for years. I talked to him about different phones - iPhones even - and after looking at several, he took my advice and got a Droid Maxx. Of course I helped him set it up, etc. Everything went well for a day or two, but then he started getting all sorts of errors - Google sync problems, Google account sign-in problems, "Unfortunately Google play services has stopped" etc. I was able to solve most of the problems by uninstalling updates to Google Play, and a few other things. He was still having some issues, though. The phone occasionally shut itself off. So, I decided to do a factory reset.
Since then, everything is working much better. The phone hasn't shut down at all, etc. However, in the last day or two, he will get an error notification that's something like "Trouble signing in to Google Account". He has to tap the notification and enter his Google password. Then everything seems fine until it happens again sometime later. Now it's happening frequently
He has almost no apps installed. The two or three he has installed are the same ones that I have used forever on my android devices, including on my Droid Maxx and Moto X - so on the same or similar devices. I have checked every setting I can think of. He doesn't have 2-step authorization on his Google account and he never has problems with that account on his desktop, laptop, etc.
Any ideas what could be happening? He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.

jkmasi said:
He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
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i think that's the problem, i had issues the first time i passed by a no service area and the problem showed up ''we have trouble authenticating this account, tap here to solve'' and thats all. it solved with the tap in the notification, and never appeared again, i suspect your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.

Jaocagomez;50875823 your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.[/QUOTE said:
Thanks for your reply! Can you please explain what "your rom data its corrupted" means?
Also, how do I reinstall the firmware? This phone is not rooted and was updated to 4.4 KitKat OTA.
I'm hoping that it was just the magnet on his pouch case interfering with the radios. He realized that he's always noticed this problem after the phone has been in the case. This afternoon I asked him not to put it in the case as an experiment.
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Google Play Services has stopped - Unable to fix

So here is what I'm dealing with. A couple of weeks ago apps on my phone kept crashing. I was seeing a constant "Google Play Services has stopped" message and I was completely unable to use my phone. I ended up saying screw it and I did a factory reset.
The problem was still happening after a reset so I figured I should do a full wipe (Dalvik, cache, system, data) and reinstall the ROM (Cyan 11). Unfortunately that still didn't fix the problem.
Since then I've tried everything. I've ran "Fix Permissions" which seemed to work for about a day and then it started again. Sometimes rebooting the phone fixes the issue for a day but it always comes back. It's not always Google Play Services. It seems to be any random app on my phone that starts to constantly crash. Sometimes this happens from the phone's home screen, other times when I go into the app (gmail seems to be a problem more often than not). The phone was also just randomly rebooting, sometimes a few times a day and sometimes when trying to update apps I'll get various errors (package not signed, error 960, etc).
I finally decided that Cyanogenmod might be the problem. I've replaced my recovery (was CWM) but now I have TWRP. I downloaded Paranoid's latest ROM for the S3, did a factory reset, wiped Dalvik, system, data and cache. I also told TWRP to fix the file system in hopes that it would help and then I told it to Fix Permission.
Once I installed the ROM and the Google Apps, phone boots, I sign in....apps start crashing. I'm so lost. I don't know what else to do. Why would a phone that is freshly wiped have problems with apps crashing. This was happen with both Cyanogenmod and Paranoid. I'm running the same version/download of Cyanogen on my gf's S3 and it's been fine. The phone has been rooted since I got it almost 2 years ago and running Cyanogen this whole time. I only switched to Paranoid in hopes it would fix this problem.
Does anyone have any ideas on something I should try? Right now my phone is a pain to use, I'm constantly clearing crash pop ups and then just today it suddenly lost my google account and all my data was gone. No contacts, gmail empty, etc.

Silly but serious question, is play services installed? I've seen several people try to install Google Apps without play services installed and it will give this error without it being installed. I can't produce a screen shot for you as I'm not on a locked bootloader
From my CM11 S3

Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.

rckymtnrfc said:
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
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Alright, I've seen this issue on several different posts. Just a suggestion, it's worth a try at this point.
Try removing play services from the system file, make a backup first. Reboot and then reinstall the backup you made, it should push it back into data/app
From my CM11 S3

Certainly can't hurt. I'll give it a shot this evening and see if it helps.

rckymtnrfc said:
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
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By chance did you get a moment to try this?
From my CM11 S3

I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)

rckymtnrfc said:
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
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As long as it works that's all that matters. That is odd that all of the sudden it started just working fine
From my CM11 S3

Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.

rckymtnrfc said:
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
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I know that feeling, I've soft bricked mine more than once. Thankfully I just recently ditched VZW so I'm not locked down to there phones anymore. I kept my S3 and took it with me
From my CM11 S3

[Q] Google Now not showing train reservations

So about 3 months back my Google Now stopped showing train reservations from emails, still shows hotels. I've wiped the phone, reset Google Now preferences, nothing. Turned it off and on, nothing.
Since it stopped working I've moved from 4.4.4 to 5.0 to 5.0.1 to 5.1.
They still work for a colleague so it's not the email format that's changed, anyone got any ideas?

I guess nobody else has seen this?

Did you get it to work again?
I'm currently experimenting with Google's Email Markup and TrainReservations don't work there either.
According to this list, it isn't supported at all so it seems like they removed that feature.

Google Messenger not working

Can anyone help me figure out why Google Messenger is showing all my contacts as Unknown Sender. Everything works fine if I use Textra or the native sms app. I'm using an Honor 8.

The exact same thing just started happening to me with my Honor 8. I don't know what caused it. I'm on the 7.0 EMUI 5.0 Official build, and it just started happening last night

nedthehead said:
The exact same thing just started happening to me with my Honor 8. I don't know what caused it. I'm on the 7.0 EMUI 5.0 Official build, and it just started happening last night
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I tried reinstalling it but it still persists.

It also stopped working for me with the update to 7.0. Extremely annoying considering its my go to SMS app and I can't stand the stock one :/ Considering a factory reset...Unless anyone knows of a fix. I've played around with every permissions setting and have zero luck thus far.

I've had this happen to me too. It's very frustrating. I'm considering a factory reset, but would be even angrier if that doesn't fix the problems. In addition to every conversation switching from "Unknown Caller" is that the keyboard or reply option is completely gone. I had to switch back to the native app.
Other issues I have with EMUI are that Google Camera doesn't work, although I heard that Google is only allowing that to be installed on Nexus devices. It doesn't show up in a Playstore search anymore. Attempts to side load it have failed.
Another issue I have is that the Email app won't dismiss the unread count bubble all the time. It seems to be intermittent. A reboot or several hours clears this issue up for awhile.
(Sorry for multiple bug reports in this thread, but Google Messenger not working is really bothering me most.)

MMS and Notification issues on Note 10+

Hello, I've had the unlocked Note 10+ for a few weeks and have had chronic issues since day one and not really sure what to do about it. A lot of the issues seem to get worse over time. Not sure if the problems are related, but it feels like it.
First, I have MMS issues mostly with any other app but the built in messaging app and even that one isn't perfect. Using Textra for instance will get me MMS timeouts sending and receiving and sometimes messages don't send or come in. This seems to happen with or without wifi enabled.
Next, I'm getting delayed notifications on many if not all apps. Notifications will some in here or there, then all of a sudden I'll get all the notifications for the day all at once. So suddenly my phone is going crazy receiving 50 notifications from different apps all at once. Related to that, if I get a notification and click on it to open the related app, often nothing happens. Then like an hour or more later the app I clicked on for the notification will pop open in the middle of doing something else. It will also get hung up installing or updating apps. A reboot will usually clear this but at some point it get's stuck again and will take hours to install an app if it does at all.
I've done all the usual things like disabling battery optimization for the apps in question, set the phone to high performance mode. Uninstalled and reinstalled things, cleared the cache partition, reset network settings, checked APN settings, even now have factory reset the phone, twice, got a new SIM card. Talked to Samsung and they tell me I need to mail it to their repair depot in Texas if I think it's hardware.
So no idea where to go with this. Seems hard to believe it's a hardware problem and sending the phone away for a week or more doesn't seem like a great option, especially when they might just send it back as it works OK for awhile after a reboot.
Any ideas would be appreciated. Thanks

After you reset the phone, did you install apps manually from store or let it go off a backup?
Also, just an idea but maybe the tower servicing you is acting up.. Unless it's been happening in multiple areas.
Sent from my SM-N950U using Tapatalk

That is a good point, I did let it install automatically from the Google backup. It wasn't a true restore the way I would generally think of it as everything was installed from scratch, but maybe some settings are getting put back that are messed up. It happens out of the are as well, but I did talk to my carrier and they claimed the did some stuff at the tower that might help. I usually think that means they go get coffee then tell me to reboot the phone. Maybe this evening I'll try a fresh install with no restore. Sort of sucks of course as that's a lot more work to get going, but what the hell at this point. Thanks.

willp2 said:
That is a good point, I did let it install automatically from the Google backup. It wasn't a true restore the way I would generally think of it as everything was installed from scratch, but maybe some settings are getting put back that are messed up. It happens out of the are as well, but I did talk to my carrier and they claimed the did some stuff at the tower that might help. I usually think that means they go get coffee then tell me to reboot the phone. Maybe this evening I'll try a fresh install with no restore. Sort of sucks of course as that's a lot more work to get going, but what the hell at this point. Thanks.
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Sorry for the late reply. I have a note 10+ myself now unlocked and seeing some texting issues where I don't receive text or mms from Apple phones. Hasn't happened with Android to Android though.
Sent from my SM-N975U1 using Tapatalk

So none of that reinstall stuff helped me. On texting I finally tried the Google Messages app with chat features enabled when it was leaked. Messages alone didn't work, but enabling RCS did and now it actually works better than ever. I hate giving up on textra, but I like the sheer speed of sending giant MMS messages now.
On the notifications thing, the thing that finally got that working right was disabling the Google app. As soon as I did that, all is working as expected. Of course that breaks some Google stuff, but at the moment that's what I have to do to make this work. Even upgrading to Android 10 betas didn't allow me to turn that back on.