Samsung galaxy s6 wont turn on - Galaxy S6 Q&A, Help & Troubleshooting

Hello im repairing an samsung galaxy s6, which was dropped in water by a firend(for cca 2 seconds). I told him to turn it off, and i cleaned it with alcohol when i got it in my hands. Now i do not know what to do, . When i plug it in my charger and try to turn it on, i get a blue light but just a black screen nothing happens. When i reset the phone( soft reset) there is a red light while charging but nothing happens on the screen. When i connect it too a pc it recognises a device but it cant load the drivers of the device. What could be wrong with it ? Could it be the battery, i cant get it to turn on

zazbano said:
Hello im repairing an samsung galaxy s6, which was dropped in water by a firend(for cca 2 seconds). I told him to turn it off, and i cleaned it with alcohol when i got it in my hands. Now i do not know what to do, . When i plug it in my charger and try to turn it on, i get a blue light but just a black screen nothing happens. When i reset the phone( soft reset) there is a red light while charging but nothing happens on the screen. When i connect it too a pc it recognises a device but it cant load the drivers of the device. What could be wrong with it ? Could it be the battery, i cant get it to turn on
Click to expand...
Click to collapse
It does not matter if you turn it off straight away, the battery IS STILL CONNECTED inside the phone so any water inside will continue to damage the components. It is impossible to say what the damage is at this stage without taking the phone apart and testing each component.
Leave the phone somewhere warm to dry out completely, if after a few days it still does not turn on then the phone is broken.

cooltt said:
It does not matter if you turn it off straight away, the battery IS STILL CONNECTED inside the phone so any water inside will continue to damage the components. It is impossible to say what the damage is at this stage without taking the phone apart and testing each component.
Leave the phone somewhere warm to dry out completely, if after a few days it still does not turn on then the phone is broken.
Click to expand...
Click to collapse
ive analysed the phone and the screen is 100% broken , i will replace it, i think the screen is broken + the phone is bootlooping ill report back when i repair it

Related

[Q] HTC 8x stuck and rebooting after logo screen

Hello,
Had a perfectly fine HTC 8x till this morning. Then the pet at home chewed on the USB cable while the phone was charging .. I suspect the power cables may have shorted with the data cables. In any case, now the phone is totally dead when the charger is disconnected. If I reconnect the charger (new cable) then the phone vibrates, afer that the screen lights up for about 10 seconds with the HTC logo and then it switches off - it keeps doing this till the time I remove the charging cable. The Red charging LED does not come on at any time. I have tried the hard reset with Vol down and power key etc. and that did not work. Any help to revive the phone would be greatly appreciated.
Thanks & regards
avsroy said:
Hello,
Had a perfectly fine HTC 8x till this morning. Then the pet at home chewed on the USB cable while the phone was charging .. I suspect the power cables may have shorted with the data cables. In any case, now the phone is totally dead when the charger is disconnected. If I reconnect the charger (new cable) then the phone vibrates, afer that the screen lights up for about 10 seconds with the HTC logo and then it switches off - it keeps doing this till the time I remove the charging cable. The Red charging LED does not come on at any time. I have tried the hard reset with Vol down and power key etc. and that did not work. Any help to revive the phone would be greatly appreciated.
Thanks & regards
Click to expand...
Click to collapse
I bought one listed for parts on ebay a while back that would do a constant boot loop. what i did was buy a cheap phone tool kit 2$ off ebay as well. removed the rear shell on the phone. dang phone is held with sticky adhesive. its take a minute to separate the housing and screen. if you have watched those videos on youtube where there using a blow drier to heat the plastic to take the phone apart is completely nuts. It only takes patients and dont force it . then disconnected the battery. 2 whole screws. woo hoo.. i couldn't do the hard reset either because the phone woudnt charge in off-mode. just constant boot loop. i had no choice to battery pull. strange thing was the charging light would always stay on even when it was unplugged. once the battery had been disconnected from the pcb it hasn't had any problems.
T-MOBUS HTC 8x Developer Unlocked, Sim Unlocked, and Running Windows 8.1
[SOLVED] Disconnect the battery from the phone for few seconds
Problems faced:
1. Boot Loop
2. Factory Reset using Phone buttons never worked, tried everything and never ever got the " ! " icon
3. Phone keeps restarting showing the HTC logo without "quietly brilliant" ( if you don't see that probably not going to boot the OS)
4. Phone does not work at all unless connected to phone charger
SOLUTION:
After trying almost every possible thing i got this to make it work.
1. Open the back cover ( you will need a hair dryer, check YouTube)
2. Unscrew just the two screws at the bottom of your phone and disconnect the clip-pin thingy (this connects the battery to the phone) for a few seconds. ( it has a metallic cover kinda thing)
Press the power button and your phone will go back to normal.
Make sure you connect anything that gets disconnected in the process... they are quite strong so dont worry, nothing will break or cut off, but do be careful.
hi there ok i found a solution you need to take the cover off and the plug in the charger because a button is stuck
there is only 2 screws you need to unscrew and boob it works
My Case
eltselfer said:
Problems faced:
1. Boot Loop
2. Factory Reset using Phone buttons never worked, tried everything and never ever got the " ! " icon
3. Phone keeps restarting showing the HTC logo without "quietly brilliant" ( if you don't see that probably not going to boot the OS)
4. Phone does not work at all unless connected to phone charger
SOLUTION:
After trying almost every possible thing i got this to make it work.
1. Open the back cover ( you will need a hair dryer, check YouTube)
2. Unscrew just the two screws at the bottom of your phone and disconnect the clip-pin thingy (this connects the battery to the phone) for a few seconds. ( it has a metallic cover kinda thing)
Press the power button and your phone will go back to normal.
Make sure you connect anything that gets disconnected in the process... they are quite strong so dont worry, nothing will break or cut off, but do be careful.
Click to expand...
Click to collapse
MY CASE... I've posted a thread explaining that...
This procedure works.. but in my case not at 100% fine... cause i can't insert back the sim card since the bootloops return if i do it...
That left us with a software issue i've not been able to solve yet...
Best regards...

Bootloop + Power Menu problem

So today i started having bootloops, it was showing the Powered by Android screen for 2 seconds then booting again over and over for few hours
Now after it somehow got fixed by itself, i managed to turn the phone ON and to clear Cache
So far there are not bootloops anymore
BUT
huge BUT
the phone is poping the Power Menu most of the time, and then every touch on the screen just "presses" on the Shut Down option
If i press on the Power button myself it shut him down automatically ...
EDIT:
Would like to add, that i never unlocked it, it's the regular OTA version.
I doubt a wipe wll help, but i really wont mind if thats the case
Its almost like something pressing the Power button sometimes, but even WITHOUT the back case it still pops that power menu. even if no one is touching it at all it still pops it once in a while, which cause shut downs once in a while ...
So i woke up
The phone is off, i cant turn it on
I charge it for few hours already and still nothing happens the power button doesnt do nothing, it doesnt vibrate
So i connect it to my PC, it shows it as a Marshal something in the device manager but it KEEPS disconnecting and reconnecting every 2 seconds
I have found a "fix ur bricked phone" threads but they all using a tool that needs the phone connected to the PC, well my phone cant stay connected more than 5 seconds for some reason [ different cables, different computers] it keeps on popping in and out
Did you drop your phone in the water or something? Wet or damp from the rain maybe?
And did you try connecting it while in fastboot or recovery mode?
Maybe wet from Humidity but thats all
i cant reach fastboot nor recovery
as now it all black, not turning on not even for a bootloop
This problem happen when the phone is getting wet ? its certainly didn't but maybe i should "fix" it as a wet phone should be fixed? should i open it and dry it out? maybe take the battery out? its not that easy to take it out tho
I had a phone which was wet from the rain, it made the power button faulty. It would randomly turn screen on off like in your case. I took it to the repair shop and they cleaned the insides and it was fine again. If you're sure it's not the rain or anything then maybe that's not the reason, just a guess.
How about plugging in the charger? Does it light up? If it lit up and you cant turn it on after maybe its the power button problem.
elemti said:
I had a phone which was wet from the rain, it made the power button faulty. It would randomly turn screen on off like in your case. I took it to the repair shop and they cleaned the insides and it was fine again. If you're sure it's not the rain or anything then maybe that's not the reason, just a guess.
How about plugging in the charger? Does it light up? If it lit up and you cant turn it on after maybe its the power button problem.
Click to expand...
Click to collapse
plugging the charger doesnt do nothing
Although i got a portable charger with a led , the led turns on when i plug the One, BUT, the led bar doesnt decrease even after few hours, so its like "trying" to charge but not charging anything
Try this from OnePlus Customer Support:
2. Power cycle the One by holding the Power button for 20 seconds 5 times.
3. Attempt to start the phone by holding down the Power button along with the Volume down button to start recovery mode and performing a factory reset.
Click to expand...
Click to collapse
or hold Power button with the Volumn up button to see if you can get into fastboot mode.
lol bro... seriously.. you really think i didnt try that stuff before opening a thread?
I already scanned the entire web and no one with the same issue have posted a fix thread
one plus doesnt even care about their customers
Is this the guide you said you saw? http://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732
Why not give it a try? Follow the steps and see if you are able to unbrick your phone.
I mean there's not much you can do if you can't even turn on your device in the first place :/

G Flex 2 keeps shutting down

I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Error log from console before it shut down
mazlixek said:
I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Click to expand...
Click to collapse
Adding the error log from console
OK so it was probably mother board fault, so I had to buy a new phone It is like 3 months, and I just yesterday accidentally poured some water on it, so i destroyed another one. It is still in warranty but I guess with water damage there is no warranty. Anyone knows where to find all the water damage indicators? Or is it even possible to make it look like there was no water damage?

phone snot starting (partial dead)

I accidentally dropped my phone from bed maybe aroung 2-3 fts height.
The phone is not turning on with power button but when connected to charger the scree lights upbut charging does not start(only charging logo) see image. It starts looping.
When I press power button the google logo appears and then again goes to the charging sign.
Phn is not going ahead of the google logo whatever I do.
Can anybody help me with what is the fault.
I will be going to local shop aftrr two days.
Images are attached below
Could be a loose internal connection. Open the phone and reseat all connections.
audit13 said:
Could be a loose internal connection. Open the phone and reseat all connections.
Click to expand...
Click to collapse
Will tell u after trying
audit13 said:
Could be a loose internal connection. Open the phone and reseat all connections.
Click to expand...
Click to collapse
I tried disammbling and reassembling no result.
I even shiwed to two local repair shop
first one said need to replace power ic
second one said battery is not giving supply(he needs to examine the reasons for it)
do anyone have any idea or experienced these situation.??
So the phone will never turn on? Does the led turn red when you connect the phone to a charger?
audit13 said:
So the phone will never turn on? Does the led turn red when you connect the phone to a charger?
Click to expand...
Click to collapse
no led is not turning on.
phn is not booting. and battery is also not charging
the phn went to bootloader mode for less than a second while connected to charger. and then again goes to that charging sign.
Should I find a broken or spare nexus 5 with working motherboard???
if you find anyone plz let me know

Galaxy S6 won't turn on at all.

Hello, today I wanted to restart my device and it just doesn't want to turn on. I cannot access any mode, nothing shows up while charging. The phone was rooted. It was also water damaged in April (1 second in toilet), it didn't wanted to turn on either but somehow I managed to turn it back on and it was working well. When I plug it to PC i can see Exynos7420 for a second and it shows up every time I press power button. I hope it's not hard bricked or heavy damaged inside :/
Worgen325 said:
Hello, today I wanted to restart my device and it just doesn't want to turn on. I cannot access any mode, nothing shows up while charging. The phone was rooted. It was also water damaged in April (1 second in toilet), it didn't wanted to turn on either but somehow I managed to turn it back on and it was working well. When I plug it to PC i can see Exynos7420 for a second and it shows up every time I press power button. I hope it's not hard bricked or heavy damaged inside :/
Click to expand...
Click to collapse
Well it's defo a hardware failure of some sort, sounds like the main board might be done for. Water damage if not dealt with straight away can cause corrosion of components over time.

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