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It's a long history.
One day, my Moto G stop charging. He charge until 1%, then turn itself on, and when it was on, it wasn't charging. I thought that was a OS/software problem, but nothing was sloving. I send to warranty and there they send me back saying that a piece was oxidated and was my fault, so they can't help me. When the cellphone arrive back, it was charging normaly. I really doesn't understand. But my PC wasn't showing the smartphone when plugged in the USB port. I started to use AirDroid.
I have a little struggle to update to Android 4.4.2 but I did it. The smartphone was really weird, but I let it go. Now I have the most annoying problem. It keep turning off by itself. I don't know if is software/OS, hardware, some app, something I'm doing wrong, but it's driving me crazy.
Please guys, help =[
P.S.: Sorry my bad english.
I had same issue where it turned off on its own and wouldn't charge. I plug cable to wall charger and held power button for 1 minute nothing happened so I kept pressing power button repeatedly until it vibrated and started charging.
Sent from my XT1034 using xda app-developers app
So, it's charging normally now, but it keeps turning off itself. Another annoying problems is that it turn itself on when I connect it in the USB port on my PC, but not when I plug on wall charger.
Sorry for the double post, but I'm don't know what to do anymore! Please, someone help me! Any ideas!
Try this
Plug it in
Hold power button for 2-3 mins
Leave it charging for an hour then unplug
Hold power button for 30 seconds it should vibrate and boot
Sent from my XT1034 using xda app-developers app
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
imagenerator said:
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
Click to expand...
Click to collapse
Hi are you able to connect the phone to a PC? If so I would transfer important data and then do a factory reset to see if that solves your issue sounds more like a software problem to me.
Already did a Factory Reset (the one in Configuration, the one the Fastboot just normally boot the device) and the problem persist.
So no one can help me? =[
imagenerator said:
So no one can help me? =[
Click to expand...
Click to collapse
does the phone fades purple then goes crazy then shuts down for a while then turns back on?
It did it when I did something different, trying to turning on or recovery, I don't really remember. I remember that I freaked out, because the screen was black, without changing, than I did a reset (Power + Volume Up) and then it reseted.
You already try charging with wall charger? Maybe your PC don't have enough power to recharge this phone
I was able to charge the phone, Anyway, the device stopped to turning off alone. By itself. I didn't do anything different.
I'm so confused.
Something is shorting out inside, probably due to the said oxidation, which will most likely result in such behavior.
If you know how to do it, just open the phone, take the pcb out and clean it well with a dry contract cleaner and a hard toothbrush to remove any oxidation and possible residue.
Later I was thinking that could be it. So if anything goes wrong, I'll do it or ask to someone with a little more experience to do for me.
Thanks.
imagenerator said:
Later I was thinking that could be it. So if anything goes wrong, I'll do it or ask to someone with a little more experience to do for me.
Thanks.
Click to expand...
Click to collapse
Some Moto G's do turn themselves ON when you plug in a charger, I have 2 and both do it - you connect the phone when it is turned OFF and then it turns itself on! Sometimes if I plug in the charger and turn OFF the phone quickly it stays off.
It's a bug / feature / quirk but it's unfortunately normal so you can discount that as being a problem related to your other problem.
imagenerator said:
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
Click to expand...
Click to collapse
I'm having this exact problem too. The phone is less than a month old. Twice this week its happened. Phone was close to fully charged on going to bed, I still checked some emails while it was plugged in.. the charging symbol was also on, so I know it was charging ok when I put it down... then in the morning, wake up, phone is off, but the battery display is showing 100% (The big one shown on screen when it is turned off)
Potentially if I was only using my phone as an alarm, I'd have not woken up. I always use a backup, but now this Moto G worries me!
Seems a few people are having this issue!
Hello,
Had a perfectly fine HTC 8x till this morning. Then the pet at home chewed on the USB cable while the phone was charging .. I suspect the power cables may have shorted with the data cables. In any case, now the phone is totally dead when the charger is disconnected. If I reconnect the charger (new cable) then the phone vibrates, afer that the screen lights up for about 10 seconds with the HTC logo and then it switches off - it keeps doing this till the time I remove the charging cable. The Red charging LED does not come on at any time. I have tried the hard reset with Vol down and power key etc. and that did not work. Any help to revive the phone would be greatly appreciated.
Thanks & regards
avsroy said:
Hello,
Had a perfectly fine HTC 8x till this morning. Then the pet at home chewed on the USB cable while the phone was charging .. I suspect the power cables may have shorted with the data cables. In any case, now the phone is totally dead when the charger is disconnected. If I reconnect the charger (new cable) then the phone vibrates, afer that the screen lights up for about 10 seconds with the HTC logo and then it switches off - it keeps doing this till the time I remove the charging cable. The Red charging LED does not come on at any time. I have tried the hard reset with Vol down and power key etc. and that did not work. Any help to revive the phone would be greatly appreciated.
Thanks & regards
Click to expand...
Click to collapse
I bought one listed for parts on ebay a while back that would do a constant boot loop. what i did was buy a cheap phone tool kit 2$ off ebay as well. removed the rear shell on the phone. dang phone is held with sticky adhesive. its take a minute to separate the housing and screen. if you have watched those videos on youtube where there using a blow drier to heat the plastic to take the phone apart is completely nuts. It only takes patients and dont force it . then disconnected the battery. 2 whole screws. woo hoo.. i couldn't do the hard reset either because the phone woudnt charge in off-mode. just constant boot loop. i had no choice to battery pull. strange thing was the charging light would always stay on even when it was unplugged. once the battery had been disconnected from the pcb it hasn't had any problems.
T-MOBUS HTC 8x Developer Unlocked, Sim Unlocked, and Running Windows 8.1
[SOLVED] Disconnect the battery from the phone for few seconds
Problems faced:
1. Boot Loop
2. Factory Reset using Phone buttons never worked, tried everything and never ever got the " ! " icon
3. Phone keeps restarting showing the HTC logo without "quietly brilliant" ( if you don't see that probably not going to boot the OS)
4. Phone does not work at all unless connected to phone charger
SOLUTION:
After trying almost every possible thing i got this to make it work.
1. Open the back cover ( you will need a hair dryer, check YouTube)
2. Unscrew just the two screws at the bottom of your phone and disconnect the clip-pin thingy (this connects the battery to the phone) for a few seconds. ( it has a metallic cover kinda thing)
Press the power button and your phone will go back to normal.
Make sure you connect anything that gets disconnected in the process... they are quite strong so dont worry, nothing will break or cut off, but do be careful.
hi there ok i found a solution you need to take the cover off and the plug in the charger because a button is stuck
there is only 2 screws you need to unscrew and boob it works
My Case
eltselfer said:
Problems faced:
1. Boot Loop
2. Factory Reset using Phone buttons never worked, tried everything and never ever got the " ! " icon
3. Phone keeps restarting showing the HTC logo without "quietly brilliant" ( if you don't see that probably not going to boot the OS)
4. Phone does not work at all unless connected to phone charger
SOLUTION:
After trying almost every possible thing i got this to make it work.
1. Open the back cover ( you will need a hair dryer, check YouTube)
2. Unscrew just the two screws at the bottom of your phone and disconnect the clip-pin thingy (this connects the battery to the phone) for a few seconds. ( it has a metallic cover kinda thing)
Press the power button and your phone will go back to normal.
Make sure you connect anything that gets disconnected in the process... they are quite strong so dont worry, nothing will break or cut off, but do be careful.
Click to expand...
Click to collapse
MY CASE... I've posted a thread explaining that...
This procedure works.. but in my case not at 100% fine... cause i can't insert back the sim card since the bootloops return if i do it...
That left us with a software issue i've not been able to solve yet...
Best regards...
Hi everyone,
I have several problems with my AT&T 8X. First, the screen keeps on cycling through the brightness level non stop, so its constantly changing the brightness. I've tried to turn off the auto-brightness but that doesnt seem to help and this only happen after the phone booted up and I touch the screen so Im thinking it's a software issue. ANother one is that when the phone is one, the computer wont recognize the phone and it won't charge, both AC and PC charging. To charge the phone I would have to power it off and plug it in. It wouldn;t have been so bad if it wasnt for the fact that whenever the phone is power on again, there's a high chance that it will boot loop and I'll have to do a hard reset to fix it. All of these looks to be software problem to me. Hard reset doesnt seem to fix them though, does anyone has any idea?
super114 said:
Hi everyone,
I have several problems with my AT&T 8X. First, the screen keeps on cycling through the brightness level non stop, so its constantly changing the brightness. I've tried to turn off the auto-brightness but that doesnt seem to help and this only happen after the phone booted up and I touch the screen so Im thinking it's a software issue. ANother one is that when the phone is one, the computer wont recognize the phone and it won't charge, both AC and PC charging. To charge the phone I would have to power it off and plug it in. It wouldn;t have been so bad if it wasnt for the fact that whenever the phone is power on again, there's a high chance that it will boot loop and I'll have to do a hard reset to fix it. All of these looks to be software problem to me. Hard reset doesnt seem to fix them though, does anyone has any idea?
Click to expand...
Click to collapse
Never faced any such problem till now Try visiting htc service centre Or try draining the battery completely and charge it completely before using Sometimes solves my screen related issues
Bhupi7411 said:
Never faced any such problem till now Try visiting htc service centre Or try draining the battery completely and charge it completely before using Sometimes solves my screen related issues
Click to expand...
Click to collapse
I actually did drain the battery and charge it up again. I had to remove the screen though since it wont charge keep keep boot loop every 3 seconds. so I had to take out the screen and charge the battery separately by manually hook up the wires to it. And htc service center is no longer an option since it is no longer under warranty, which is why I opened it up in the first place lol.
super114 said:
I actually did drain the battery and charge it up again. I had to remove the screen though since it wont charge keep keep boot loop every 3 seconds. so I had to take out the screen and charge the battery separately by manually hook up the wires to it. And htc service center is no longer an option since it is no longer under warranty, which is why I opened it up in the first place lol.
Click to expand...
Click to collapse
You'd taken out the battery?? Thats a really hard work!! Battery is hidden inside right? and we'll have to remove everything just to reach the battery!! Did you do it on your own? I'd actually heard removing battery is very dangerous and we should be very careful since it's behind the screen and the connecting wires are too thin :silly:
If you take off the screen, there's a cable that connect the screen and the components to the battery, all you have to do is unclip the cable and hook the wire to the battery correctly (positive and negative side) and just plug it in to charge for 30 mins. Since the phone won't turn on, the battery left to be charged fully rather than keeping going into bootloop.
You don't actually have to remove the battery, just need to separate the screen from the back.
I have bricked my phone while flashing RUU. My phone didn't restart after flash. It doesn't charge and also doesn't respond to long press key combination.
Now when I connect to computer the driver doesn't get installed. Error is "QHUSB_Dload missing".
I found that it is a Qualcomm driver used to identify the CPU serial number and establish any communication with my phone.
How do I unbrick ?
Do I need the JTAG method ?
Can a HTC service center fix this ?
Hi, sounds like a problem i encountered
after hours of digging and end up with not much..i put up a trick that actually worked for me(over and over again for me,cos my H0s keep entering qhsusb_dload mode each time i restart my phone.
u have to take apart your phone, get a torx T5 and a philips screwdriver(search or see at youtube how to take apart your phone.
just take apart the back cover to reveal the mainboard
-disconnect the battery
-connect the phone to charger(charger,not pc/usb)
-keep an eye on the notification led, it will light up(orange) for a couple of seconds after u connect it to charger,then went off
-after the notification led went off, reconnect the battery and pull off the charger from phone.
-(dont reassembly the phone yet)press the power button a few times to see if it will boot, or you can hold the power button for a 10 second.
-in my case,at this point the phone should be booting,but to a bootloop.
-i suggest you enter the recovery when it boots up and do a full wipe.
Try it,do tell me the result please, i hope it will help and do it safely, carefully because anything that happens, i ain't gonna be your warranty desk
hfzarx said:
Hi, sounds like a problem i encountered
after hours of digging and end up with not much..i put up a trick that actually worked for me(over and over again for me,cos my H0s keep entering qhsusb_dload mode each time i restart my phone.
u have to take apart your phone, get a torx T5 and a philips screwdriver(search or see at youtube how to take apart your phone.
just take apart the back cover to reveal the mainboard
-disconnect the battery
-connect the phone to charger(charger,not pc/usb)
-keep an eye on the notification led, it will light up(orange) for a couple of seconds after u connect it to charger,then went off
-after the notification led went off, reconnect the battery and pull off the charger from phone.
-(dont reassembly the phone yet)press the power button a few times to see if it will boot, or you can hold the power button for a 10 second.
-in my case,at this point the phone should be booting,but to a bootloop.
-i suggest you enter the recovery when it boots up and do a full wipe.
Try it,do tell me the result please, i hope it will help and do it safely, carefully because anything that happens, i ain't gonna be your warranty desk
Click to expand...
Click to collapse
I guess this method assumes that the battery has some charge left. Mine doesn't. I tried no result :crying:
I dont think it matters..when you are flashing the ruu how much juice you got left? if u start flashing when the battery is around 100% im sure there should be enough charge to at least turn the phone on..can you tell me more why it didnt work for you? what you went through?
hfzarx said:
I dont think it matters..when you are flashing the ruu how much juice you got left? if u start flashing when the battery is around 100% im sure there should be enough charge to at least turn the phone on..can you tell me more why it didnt work for you? what you went through?
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Click to collapse
Nothing happened when i connected to charger. No LEDs lighting up.
I think my battery might have drained completely.
So this morning i unplugged my phone, fully charged, and used a flashlight app. Then all of the sudden my phone just went black and i have not been able to get it to do anything for over an hour and a half now. No matter what i do it will not turn on. Ive tried to power button/rockers combo to get it to turn on, nothing, Ive tried the little button in the sd card compartment, nothing.... Anyone else have this issue? I cannot find anything on the Z3 for this, only stuff for the older models... Thanks.
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
nobby00900 said:
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
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Click to collapse
Nothing... I cant get the phone to do anything at all. I really do not understand.
I can't help then mate other than suggesting taking it back to where you got it from or sending it to Sony. Hopefully somebody else can help you out to save you the hassle
Planeck said:
Nothing... I cant get the phone to do anything at all. I really do not understand.
Click to expand...
Click to collapse
Did you hold the buttons in for ages; literally 20 or 30 seconds?
poldie said:
Did you hold the buttons in for ages; literally 20 or 30 seconds?
Click to expand...
Click to collapse
Over a minute, still nothing
Planeck said:
Over a minute, still nothing
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Click to collapse
Hello, my girlfriend have the same problem in his Xperia Z3. When she works his phone lying on the desk. She want call to me and the power/lock button don't work. She call to me from other mobile phone and she describe problem. After 10 seconds search in google I find a way to restart phone. She pressed little yellow switch under nano Sim/micro SD plug. Phone power down and never give up. Power button is dead, combinations : vol+ and power , vol- and power, vol+ and vol- and power also didn't work. When I plug the USB cable the charging will start normally. In screen I have a big battery icon with animation.
Maybe someone have similar problem with Z3 and know a solution??
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
That is not normal and even if you could get it back from that sort of failure, you don't want this device unless it is fixed or replaced.
abhinav.tella said:
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
Click to expand...
Click to collapse
Still nothing. Power/unlock button is dead. Today I go to sell point (T-mobile Poland ) and leave for warranty repair. I used Xperia Z3 for 2 weeks
If you are within 14 days TMO should give you a brand new device.
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
abhinav.tella said:
If you are within 14 days TMO should give you a brand new device.
Click to expand...
Click to collapse
acpg100 said:
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
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Click to collapse
Hello,
Xperia Z3 back from repair few days ago. Message from service: hardware repair, updated soft, phone is 100% functionality and compatible with specification from producer.
Ive just received my z3 as replacement for g flex and its from Plus poland lol.
Sent from my Xperia Z3 using XDA Free mobile app
Just happened to me today- Xperia Z3 Compact
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Mines 'died' twice, both times the only way I could get it to turn back on was to connect to magnetic charger dock/cable
this is really works on me.. !!! try this one.....
anthgabb said:
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Click to expand...
Click to collapse
just do the no .3 ... and it works to me... thank u for posting this .. it helps me a lot.......
It's called the 'sudden death' bug and a small number of sony xperia phones die from it., including the Z3. It is more common in the Z3 Compact (I suffered from it and had to get it replaced). Just google sony Z3 sudden death.
Did the OP use a quick charger on his Z3? The reason I ask is that the repairer I sent my Z3C to originally said the motherboard was gone and needed to be replaced, possibly cased by current. I used to use a quick charger on my Z3C and wonder if it caused it as the phone worked perfectly for 6 weeks before dying.
There are several so called fixes and workarounds that work for some people, not all. Only a motherboard replacement fixes it properly.
Fix for Z3 not powering up / no charge LED
My Z3 would not power up and no charge LED when cable plugged in. Finally found this solution on Sonymobile support website which fixed my phone!
To force the device to restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") until the device has emitted three vibrations, and then release the OFF button. The device turns off automatically.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the 2-minute restart procedure.
To force a 2-minute restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
I had to hold the 'off' button for about 60 seconds before the phone vibrated and sprung into life - phew!
I bought mine with the broken screen so I don't know for sure what happened. Bid won for $37
The led light came on when plugged in, but no vibrations. The computer recognized it and installed as the D6633. Properties show the battery had charged to 29%, 60%, 99%.
But clicking into it just shows a blank page. No folders, drive volumes, or anything.
However if it is not hooked up to a charger or computer then as well as no vibration there is no lights either. Does get a little warm though.
Bought the new display and powerflex. Still wont turn on, no vibrations, and only shows led when plugged in.
Tried the volume up, down, power, all three, reset button in sim tray.
PC Companion can't work with it. It almost worked once but said if there was a google account and I did not have the info I would be facing the whole account lock fiasco....No thank you. Can't even get it to recognize it for that option properly anymore anyway.
Could easily connect it into fastboot mode, but getting it into flash mode took much much much more effort. But eventually I did and flashed an image with flash tool. Went fine. Flashed everything......NO CHANGE......
I'm guessing at this point maybe the board was more damaged than seems....Though it's weird how the computer recognizes it and can flash everything.
Or there is a damaged power IC, transistor, capacitor, or something.
I really hope Sony took care of this in the Z5 and it is no longer an issue in future devices. It was said in a few comments above that only a few people are affected....Yet there are endless searches and pages with a dramatic number of users facing it.