Okay, I leave here my story in case some other unlucky owner pass the same problem.
I have the NXT-DL00 model, one day, I finished recharging the device, made a cache and garbage cleaning, I selected reset the machine and....nothing, I pressed the power to turn it on again, nothing. No combination of buttons worked, no sign to put it back on the charger, no sign on the PC only as unrecognized USB or a device called "SER COM HSILICON". That is, my phone was dead, but also have a Xiaomi redmi Note 3 Pro, did not care much and would send him back to China by the warranty. But ... the luck was not good girl and my Xiaomi had the SAME problem, the solution I found involved to force a reset on the device connecting two points on the motherboard, but make sure that it was not a hardware problem, I preferred to just disconnect the battery cables and the USB, voila, the device simply returned to life as before and had no longer such a problem, then by removing assumptions and a little brain, it was not hard to imagine that Huawei was the SAME problem. I bought the key proper Torx for him, open the machine and did the same thing, disconnected all the cables and waited about 5 minutes. Well, just as the Xiaomi, Huawei rise from the dead.
Your Huawei got shocked
bluheart said:
Your Huawei got shocked
Click to expand...
Click to collapse
Hahaha, indeed, but it was resurrected. :laugh:
Cool had tried those hardware things years back
It's a good share
Related
I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?
Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.
Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?
Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.
Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
Click to expand...
Click to collapse
Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide
Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.
It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port
I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.
Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway
They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.
They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either
I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.
Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault
Hi!
TL,DR:
Phone froze while using, and it kept freezing. Now phone wont boot at all, only EDL Mode works. However, after EDL phone wont still boot.
Longer story:
I've got quite a problem here. I was playing Pokemon GO with my friend yesterday. Suddenly my phone went quiet. I saw PoGo froze for 5 seconds and then phone rebooted itself. It went back to LineageOS (17.1) which I've installed successfully via TWRP. Then the phone rebooted itself again many times again and again, and each time it crashed earlier than before. When LineageOS did fail for booting for several times, the phone went straight to bootloader. I tried to open recovery but it crashed too. Then It came back to bootloader and I said Power Off.
I waited for half an hour but the phone was failing boot. It wen't even worse: the phone wont go to bootloader any longer, it just stays black.
I've done an EDL Mode recovery couple of times before when I was messing around my first custom ROM installation with Lineage. Now when I set the phone to EDL Mode via cable I made (it was an easy task) I can hear Windows detecting my phone (which it didn't detect before) and uses the QDLoader 9008 EDL Driver.
Then I use the "update_image_EDL.bat" to regenerate the partitions.
Now here's the tricky part: After the .bat file the phone should reboot to bootloader, however this doesn't happen, and the phone just exits ELD mode (I can hear it from Windows it doesn't detect the phone anymore) and then just stays black. It doesn't react to any buttons or cables, and Im also sure it has battery. I even opened the case and removed the battery from its port and putting it back to see if the phone reacts then my actions, but no.
It feels like the only thing I can do here is the ELD mode. I tried it several times later, and that's all.
Also trying to continue with the instructions with QDLoader 9008 fix (the flashall_AFT.cmd) won't lead anywhere, because Windows doesn't detect the phone after that.
Thank you in advance for any tips and tricks.
Edit: Just to add; I've tried removing SDcard and SIM cards also. No effect.
Edit2: Here's the copy of the 'update_install_EDL.bat' results: https: //paste.ofcode.org/bPLQA6T484rKEEb2URa8yv
After more failed tries and thinking, my friend was looking at my log from update_install_EDL.bat he was thinking about the warning it gave. Well, I went looking for the sector limit which was put by rawprogram4.xml and I added the missing sector to the count. Now the error is missing from log but it went nowhere in the progress however. I've done the .bat now many times, but nothing seems to be working. I've removed the battery and put it back before edl and after edl and tried booting with just the powerbutton and with the Vol+ and power btn, but nothing comes up.
If you got a log from the update_install_EDL.bat, I'd appreciate if you could post it somewhere for me to see did you get the same warning as I did.
I also want to point out that ANY comment is welcome... I keep you posted whenever theres some progress.
Okay. I decided to take my Zenfone 6 to Asus authorized repair shop. They said I've got short circuit in the motherboard. God knows how that happened. However I can't get it under the warranty because earlier I repaired my broken screen glass in a unauthorized repair shop. which has voided the warranty. Asus told me that the repair would cost me 527,2 EUR (624,30 USD). I'll not be paying that much for a repair, so it looks like Im out of the business..
I also want to note that I purchased the phone 4.6.2020 and it was in the screen repair for 30 days. So with my quick calculations I paid totally 12 eur for each day I had a chance to use it.
Edit: I want to say here that the repair shop takes 60€ (71 USD) for their excellent service. Okay, I admit that they we're quick on the result, for about 30 hours they responded, but ofc I'd like to have more info but they told the phone must be taken to the ASUS factory then.
Hey bud stumbled upon the post somehow!
What was your error code with the EDL script? (Link that you had shared expired :/) was if shahara error? I'm not so experienced but combining the infos that I've read across the forum maybe try charging the phone for 8+ hrs and try again. Also try diff cable, the one that came with the phone. There are two contact points at the back with which you can force EDL mode as said here. Also the firmware folder should be kept in the main drive (C:// or D) and named without spaces just alpha numerics. Lots of people seems to be getting the same Sahara error damn. Let us know any of these got it fixed! Cheers
Honestly it seems like whoever ASUS sourced to make the main motherboards did a rubbish job with all the failures. My wifes bog standard firmware just died 16 days out of warranty.
ASUS should either offer extended warranty and free motherboard replacements or conduct a voluntary recall to fix them.
I didn't spend a grand to use a phone for 12 months.
abx12 said:
Hey bud stumbled upon the post somehow!
What was your error code with the EDL script? (Link that you had shared expired :/) was if shahara error? I'm not so experienced but combining the infos that I've read across the forum maybe try charging the phone for 8+ hrs and try again. Also try diff cable, the one that came with the phone. There are two contact points at the back with which you can force EDL mode as said here. Also the firmware folder should be kept in the main drive (C:// or D) and named without spaces just alpha numerics. Lots of people seems to be getting the same Sahara error damn. Let us know any of these got it fixed! Cheers
Click to expand...
Click to collapse
Yeah Im sorry for the log. The warning on there was basicly telling that the bios.img is larger by one sector than the sector size given to the update_install_edl.bat. It was fixed by adding the one sector to the rawprogram4.xml file.
I was aware of the sahara fail, it was fixed by unplugging the cable and back in (restarting the edl mode ofc). And I also tried another cable.
What comes to the directory (folder) names I was aware of that too, the script don't do a very good job with folders having spaces or special letters.
homerlovesbeer said:
Honestly it seems like whoever ASUS sourced to make the main motherboards did a rubbish job with all the failures. My wifes bog standard firmware just died 16 days out of warranty.
ASUS should either offer extended warranty and free motherboard replacements or conduct a voluntary recall to fix them.
I didn't spend a grand to use a phone for 12 months.
Click to expand...
Click to collapse
My working theory is that this high failure rate is affecting all of series so they have no way to determine which units should be fixed/replaced. It's very sketchy but they've put themselves into this situation with poor QC in the first place.
I woke up around 1am tonight to a glow from my wifes Zenfone 6. Wondering why I looked at her screen to find the ASUS logo glowing fully bright like It does upon start up.
Thinking this is odd I tried rebooting it but every single button is unresponsive. I tried holding the power button down for around 30 secs, nothing.
My wife wakes up wondering what I'm doing then tells me her phone updated around 11am that day.
So it appears the ASUS pushed update has potentially stuffed her phone?
Her phone is a totally stock ASUS Zenfone 6.
Ideas on fixing? What has happened?
Cheers.
Homer
EDIT: Now DEAD
Did you try power + vol up + vol down for about 30secs?
papete said:
Did you try power + vol up + vol down for about 30secs?
Click to expand...
Click to collapse
Yes.
I waited for the battery to die and after charging the phone powered up. It lasted 12 hours before suddenly shutting itself down when the wife was changing settings to pull the time from the network.
Now dead as a brick. Charge light no longer lights. Totally unresponsive. No amount of power button/volume button combination or time will do anything to make it work again.
Pretty pissed off as it's 1 year and 16 days old and has already been sent back to ASUS to have the charge port fixed after it stopped working.
I do not know what to do now except push for a repair under warranty.
As a last resort you could try this guide: https://forum.xda-developers.com/zenfone-6-2019/how-to/guide-unbricking-zs630kl-t3998767
If that does not work I guess warranty would be the only option left.
Thanks for the link. Unfortunately the phone is totally unresponsive so I have no idea how steps involving any sort of power up can work.
PC also doesn't recognize the phone when plugged in to the USB port.
Could the USB power board have failed again?
If pc can't recognize the phone, you ran out of options. Anyway check device manager on windows just to be sure that it is not recognized as Qualcomm HS-USB QDLoader 9008" device at your Windows devices'. The proper guide to try to fix your state is this one: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
papete said:
If pc can't recognize the phone, you ran out of options. Anyway check device manager on windows just to be sure that it is not recognized as Qualcomm HS-USB QDLoader 9008" device at your Windows devices'. The proper guide to try to fix your state is this one: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Click to expand...
Click to collapse
Nope nothing showing. Completely stuffed which is why I'm wondering if it's actually the USB power board again or if it's the main motherboard.
homerlovesbeer said:
Nope nothing showing. Completely stuffed which is why I'm wondering if it's actually the USB power board again or if it's the main motherboard.
Click to expand...
Click to collapse
https://www.androidpolice.com/2019/...-crashes-asus-blames-motherboard-malfunction/
give update brother ?
Ishan303 said:
https://www.androidpolice.com/2019/...-crashes-asus-blames-motherboard-malfunction/
give update brother ?
Click to expand...
Click to collapse
Can't do it if dead brother....
homerlovesbeer said:
I woke up around 1am tonight to a glow from my wifes Zenfone 6. Wondering why I looked at her screen to find the ASUS logo glowing fully bright like It does upon start up.
Thinking this is odd I tried rebooting it but every single button is unresponsive. I tried holding the power button down for around 30 secs, nothing.
My wife wakes up wondering what I'm doing then tells me her phone updated around 11am that day.
So it appears the ASUS pushed update has potentially stuffed her phone?
Her phone is a totally stock ASUS Zenfone 6.
Ideas on fixing? What has happened?
Cheers.
Homer
EDIT: Now DEAD
Click to expand...
Click to collapse
There have been issues with few units doing bootloops and not recovering; and Asus had acknowledged it as motherboard issue with the few early units that were made. You could get it to a service centre and get a free motherboard replacement.
Thank you @homerlovesbeer for your description. Very similar to my phone which is now also dead as a brick:
Recover files from bootlooping Zenfone6
Dear all, from the occasional reboot my Zenfone performed every now in a while (which didn't bother me too much) it now reboots so fast that it usually has not yet booted to the point where I could get data off the device before it reboots...
forum.xda-developers.com
Will send it to repair. I bought it 10 months ago.
EDIT: Small correction: Pressing all 4 buttons while it was plugged to a PC, the charging light lit up for perhaps 20 seconds. Unfortunately not reproducible.
abx12 said:
There have been issues with few units doing bootloops and not recovering; and Asus had acknowledged it as motherboard issue with the few early units that were made. You could get it to a service centre and get a free motherboard replacement.
Click to expand...
Click to collapse
I'd love to however I'm in Australia and their isn't an ASUS mobile service centre in this country. I've tried reaching out to Taiwan but the language barrier makes it hard.
No joy so far.
I will RMA mine tomorrow. We'll see how it goes. Except for that issue, I really like the device.
Hii My oneplus 7 pro get dead… blackout while using and battery life is very good never faced problem, it is on 65% while dead. Now nothing is working it is not powering ON, no volume up + power, volume down + power, all three together. But nothing is working. I also tried keep my phone charging full night. My charger is OK. But it also not worked.
i visited oneplus store, they told me first they update software then they will check if there is any internal hardware malfunction. So i took my mobile back. Because I don’t want to loose my important data of last two years, it have my experiments, my future projects, my btc mobile wallets, and photos and videos.
is there anyway to recover my data?
after software update can i recover my data?
I tried everything, dogphone toolkit, drfone. But they don’t have option for oneplus 7 pro?
so please help and suggest what to do to recover my data. Or is there chances to recover my data after flashing ROM?
First to plug it to PC and see how PC recognize it. Android device or qualcomm device or oneplus 7pro... I have heard these variations.
hkdoublecat said:
First to plug it to PC and see how PC recognize it. Android device or qualcomm device or oneplus 7pro... I have heard these variations.
Click to expand...
Click to collapse
It recognize by USD, tried flashing ROM also not worked, so now it’s submitted to service center, they are also not able to flash ROM, so have some hardware issues. Now they will charge me 25000rs for motherboard after 2-3 days they will call and inform that motherboard need to be replaced.
Akky272727 said:
It recognize by USD, tried flashing ROM also not worked, so now it’s submitted to service center, they are also not able to flash ROM, so have some hardware issues. Now they will charge me 25000rs for motherboard after 2-3 days they will call and inform that motherboard need to be replaced.
Click to expand...
Click to collapse
I searched all over with the forensic data expert, but there is no chances of data recovery.. if oneplus 7 pro is totally dead, even taking out EMMC will also not help to recover data. So finally i lost my data, without any damages this phone dead totally. Now i am thinking how oneplus phones are said best in market.
Akky272727 said:
It recognize by USD, tried flashing ROM also not worked, so now it’s submitted to service center, they are also not able to flash ROM, so have some hardware issues. Now they will charge me 25000rs for motherboard after 2-3 days they will call and inform that motherboard need to be replaced.
Click to expand...
Click to collapse
I faced same problem. Phone just died and nothing I could do to recover anything. At least I was under warranty. But I really hope it wont happen again.
Hi there. I came here on last resort.. Yesterday after I did the last update of the security patch (december 2022 I believe), the phone rebooted just fine, and after about 5-10 minutes it froze. Screen on and simply froze. A bit after the screen went off. After 2 -3 minutes like this I tried to force restart it by holding the power button and It did vibrate altough the screen didn't turn on and it didn't reboot.
Today and even after having it charging for a while it's just dead.. Doesn't turn on, can't put in it recovery mode also, nothing.
I have no idea what happened but I can't do much.
Any advice guys?
Appreciate in advance.
The same here. I can't even boot into recovery mode. I have no idea how they're going to fix this problem. Figures - this is the first Android phone that I haven't mess with i.e. root, etc.
Well I cannot be without phone and even after being charging for more than 5 hours, there wasn't even a signal of life on it. Nothing. I also couldn't even do a backup or something. Frustrating.
Bought it on amazon last year. Spoke to them and they will refund the value. Will send it back and already bought another phone. (Redmi note 11 pro).
Regarding this is just very very bad. Stuff like this cannot happen after an oficial update.
Bye Gt2 :'c
Have no Idea of what they will do because the phone is dead pretty much.. Think this is only fixable by going to a store or something...
Unless the phone is working except the screen is off I can't see it being easily fixed. I bought my off Aliexpress so I might **** out of luck.
I tried to see if it would make some noise like if the phone was working and screen off but nothing.. IDK but this really sucks. Maybe trie to contact realme directly?
I tried plugging the phone into my computer to see if it was recognized by WIndows but nothing. I have contacted them via email and Aliexpress message board but these Chinese companies aren't known for having good customer service. It's a shame for I quite like the phone. May I ask what you bought as a replacement?
I also did that but nothing. Initially I tought it could be the battery. It was either that or the update but if you also had it then for sure it was the update and there's probably more with the same problem.. Can only wish you luck with the customer support..
I've bought the xiaomi redmi note 11 pro. I just searched similar priced phones compared to what I paid for the realme(320€) and that was the best option for the price. It costed 289€. The 6gb variant. It's not a direct competitor but it's more than enough for me and it offers a lot for the price. I also had a few xiaomis before and I don't have complaints. I checked the realme 9 pro but the xiaomi was cheaper and has better specs overall.
Thanks for the update - Good luck with the new phone.
hi to all, the device is in EDL mode?
So it means you cannot acces recovery, fastboot mode and also you cannot boot your phone!
Mr Dasher said:
I tried plugging the phone into my computer to see if it was recognized by WIndows but nothing. I have contacted them via email and Aliexpress message board but these Chinese companies aren't known for having good customer service. It's a shame for I quite like the phone. May I ask what you bought as a replacement?
Click to expand...
Click to collapse
install the qualcomm driver for the phone
Hi mate. I have no idea.. I couldn't do nothing.. Well in my case I already send it back so..
Topo's said:
hi to all, the device is in EDL mode?
So it means you cannot acces recovery, fastboot mode and also you cannot boot your phone!
Click to expand...
Click to collapse
Thanks for the response. After setting up a new Oneplus 9 Pro by changing the the firmware from T-Mobile to basic Global. I'm able to get into EDL mode . I also have the correct drivers installed in WIndows so it appears in the Device Manager when in EDL mode. I also have the current firm. I just need a working version of the MSM program.
VerVistas said:
Hi there. I came here on last resort.. Yesterday after I did the last update of the security patch (december 2022 I believe), the phone rebooted just fine, and after about 5-10 minutes it froze. Screen on and simply froze. A bit after the screen went off. After 2 -3 minutes like this I tried to force restart it by holding the power button and It did vibrate altough the screen didn't turn on and it didn't reboot.
Today and even after having it charging for a while it's just dead.. Doesn't turn on, can't put in it recovery mode also, nothing.
I have no idea what happened but I can't do much.
Any advice guys?
Appreciate in advance.
Click to expand...
Click to collapse
Message me on Instagram deepak._ydv
Something similar happened to me yesterday twice, device suddenly turned off while I wasn't even looking, and wouldn't turn on again no matter how much time I'd press the power button.
However; When I held Power Button + Volume UP for a few seconds, the device did turn ON back again.
rtkpX said:
Something similar happened to me yesterday twice, device suddenly turned off while I wasn't even looking, and wouldn't turn on again no matter how much time I'd press the power button.
However; When I held Power Button + Volume UP for a few seconds, the device did turn ON back again.
Click to expand...
Click to collapse
Geez this worked perfectly, you are a lifesaver!! After holding the Power Button + Volume Up my device did turn ON. I faced all similar issues mentioned in this thread related to booting after the screen went black while using it.