power button issue/no cell reception - Nexus 5 Q&A, Help & Troubleshooting

Hey guys. Here for some dire help. I need to send in my nexus 5x for warranty replacement but don't have the $349 for google to put on hold so while I wait its back to my nexus5 mess.
I have two 5's. One has the power button, constant pressed state issue. The other one got wet and only the cell reception doesn't work. Everything else does.
The one that got wet actually registers my T-Mobile Sim on boot and it seems as if it should pick up signal but after that brief moment it goes to no bars and emergency only.
Was wondering if there is a part I can swap from the power button unit to the water damage unit to make one working 5 until I can get my 5x working again. Any thoughts guys?

Have you tried putting the "wet" motherboard in the other Nexus 5?
I recommend replacing the power button on the unit where it is constantly pressed is swapping motherboards does not resolve the issue.

Tried swapping mobos and get the same issue of no cell reception no matter which phone the wet board is in. If I had soldering equipment id just take the button from the wet and put to the other one.

When I press the power button to lock the phone, It turns automatically on the screen again openning the camera, someone have had the same issue?

Caront3 said:
When I press the power button to lock the phone, It turns automatically on the screen again openning the camera, someone have had the same issue?
Click to expand...
Click to collapse
Yeah bud. What's happening is the switch thinking it's long pressed so you get the camera coming up. Soon it will be going into boot loops and stuff. You can get a button cheap on eBay. Just have to solder it on. I need soldering equipment or id have switched mine already.

briandresstoyota said:
Yeah bud. What's happening is the switch thinking it's long pressed so you get the camera coming up. Soon it will be going into boot loops and stuff. You can get a button cheap on eBay. Just have to solder it on. I need soldering equipment or id have switched mine already.
Click to expand...
Click to collapse
Thanks a lot, mate. I'm going to search it and I will need a soldering equipment too hehe

Related

[Q] Broken Power Button...

I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
good luck
cheers
power to the button
d0ubl3_d1zzl 3 said:
I searched the forums for this issue, but seems like no one else has experienced this yet..!? I'm not sure how it happened, but just 2 days ago, my power button stopped responding. In other words, no matter how much pressure I put on it, or how long I hold it, my tablet will not turn on or wake up from sleep..! I'm not even sure how it happened. I just left it near on the floor propped up near my night stand earlier this week and the next morning I noticed I had a tough time turning my tablet on... (However, I did notice before this that sometimes my power button was way too sensitive and would ask if I wanted to power off the tablet, when all I did was press it for a second to put it to sleep. Guess, that was signs of eminent failure?)
And it's definitely a hardware and not a charging problem, since I can make my tablet turn on by removing it from the dock for a few secs and then reconnecting it, but obviously this is not acceptable. And other than that I don't know how else to turn it on...
I bought my tablet from Amazon, so I can't take it back to any store. Has anyone here had this problem before and tried to repair it themselves? Or has anyone at least tried to send their tablets in for repair to ASUS after unlocking the bootloader, rooting and loading a custom ROM? How did that go for you?
Any advice or suggestions would be appreciated.
Click to expand...
Click to collapse
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Buster99 said:
amazon has a superb return policy - at least here in germany - should be no prob in the US - just call them so they open a RMA for you - or send it to asus directly.
Click to expand...
Click to collapse
jennies said:
..Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
Thanks for the input, guys. Glad to hear I'm not the only one and that it seems to be something I can try and fix on my own... I was mostly worried it was well known problem and ASUS wouldn't repair the devices that were tampered with or had unlocked bootloaders, but looks like they may not be thoroughly checking that. And my return window from Amazon expired in late June, so I figured it wasn't worth going through them anymore, but I've never had to that before, so I'm not sure...
jennies said:
My power button was giving me the power off / restart reboot which had been driving me crazy. Took the back off and investigated. The actual power button mechanism is flimsy and not well put together. After attempts with tape, with brief success the reboots returned. Today I looked again and took of the small bit of plastic with the silver button on it and noticed it was not central. Carefully peeled off the silver power button and attached it in the centre. Applied some tape and another piece in the plastic physical button mechanism to help it spring back. The result is my power button feels perfect and no more reboots so far.
Click to expand...
Click to collapse
What kind of tape did you use?
Got the Power Button Working...
trevor7428 said:
What kind of tape did you use?
Click to expand...
Click to collapse
I just pulled off the back (it has pressure pins, so i just use my nails, 'bcuz i don't have the plastic tool..), the Power Button is a 'lil switch, the top metallic part is held to the bottom part by a transparent piece of tape, if its not centered, just carefully remove it and place in the center.. If it the tape have enough glue to hold it back, You can use to same piece of tape to hold it back together.. If not, You can use a standard hmm (don't remember the name..) transparent tape to do the job... Hopefully the button keeps in place for while....

N5 in bootloop - possible hardware fault related to power circuit

Hi guys
Unfortunatly my time has come to have a possible hardware issue.
Yesterday my N5 was connected via USB (like I usually leave it resting at work / charging) and out of the blue, rebooted. Google logo shows up, and reboots right away. Trying VolDown + Power shows up the menu but I hardly have any time to select bootloader or recovery, and when I do, it eventually reboots again after a couple seconds.
I'm able to turn it on and have it on if I avoid touching the power button, when I do, sometimes it works (screens just turns off), sometimes ir shuts down after a few seconds after doing so. It's not always, but happens three out of five times.
Connecting the USB cable has the same behaviour, sometimes it's alright and I'm able to copy files and so on, sometimes it shuts off and there it goes into bootloop again.
So, I got home, opened it and I looked like a donkey looking at a castle lol. I had a disconnected brown wire on the right side of the battery which I was able to fix, but that doesn't seem to be the cause of the problem.
The power button feels ok, it's not exactly rattled or anything, it has on/off feeling. if you know what I mean.
Problem is, I bought this in second hand in london about 6 months ago, would be hard to RMA and probably they would give me the finger.
Anyway, suggestions? Anyone went through anything like this? I doubt it's a software issue (rom) cause the same behaviour happens when on recovery / bootloader. Sometimes it holds on and lets me do things, sometimes it doesn't. Most often, doesn't.
Any help or tips are greatly appreciated.
Thanks guys.
Back to my LG 4X
Send in for repair or replacement.
Lethargy said:
Send in for repair or replacement.
Click to expand...
Click to collapse
I can't, was bought in second hand in a shop, besides I opened it and the water sensor is pinkish (never touched water, probably humidity).
I can only do that around christmas time.
Any other tip ? Something I can do before considering something like that?
MidnightDevil said:
I can't, was bought in second hand in a shop, besides I opened it and the water sensor is pinkish (never touched water, probably humidity).
I can only do that around christmas time.
Any other tip ? Something I can do before considering something like that?
Click to expand...
Click to collapse
By sending in for repair or replacement, I meant to LG. Not Google for RMA.
LG will charge you for the repair or replacement.
There really isn't much you can do otherwise.

Nexus 5 boot loop

Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
liamkosh said:
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
Click to expand...
Click to collapse
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
AndreIrawan97 said:
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
Click to expand...
Click to collapse
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
rantrav said:
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
Click to expand...
Click to collapse
sounds like a "stuck" power button
simms22 said:
sounds like a "stuck" power button
Click to expand...
Click to collapse
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
rantrav said:
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
Click to expand...
Click to collapse
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
simms22 said:
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
Click to expand...
Click to collapse
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
rantrav said:
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
Click to expand...
Click to collapse
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
simms22 said:
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
Click to expand...
Click to collapse
The issue is that the phone reboots about every 2 seconds making it impossible to make a connection through ADB, recovery, or anything else. I did, however, find a solution/idea on a post by "nadrojcote":
"For the last week or so my power button/lock button has been intermittent, sometimes having to hit it 5 times or so to get the screen to unlock. Yesterday it all of a sudden stopped working and I couldn't unlock.
I am making this post to share my fix I found for the problem. Seeing how my phone is not under warranty because I have already replaced the screen, I took to tearing it apart and seeing what's going on. Hoping I could order a new power button, unfortunately the button is soldered onto the main board. Upon taking it apart I realized I had put a little shim in between the power button and the plastic button in the housing as a "rattle fix". This is what I am thinking caused the problem, this caused me to be putting too much pressure on the power button and caused it to over time break apart the back of the actual buttons metal housing on the main board. I removed the shim and it still did not work. I was going to take the main board and heat it at a low heat in the oven in hopes to reseat solder points, but before I did that I tried using a fine pair of needle nose pliers to crimp the back housing of the button back together. Luckily this worked. Unfortunately I do not have pictures, but if someone else has the same issue you should be able to see what I'm referring to by comparing the power button to the volume buttons on the mainboard, there is a metal housing around the actual button that is soldered to the main board, it has a slit down the back side of it that allows it to spread apart. The volume keys should be tight.
THE PROBLEM: Power/Lock button stops working
THE CAUSE(assumed): Nexus 5 power/lock button rattle fix
THE FIX: Using needle nose pliers to crimp the metal backing of the power button housing good and tight.
I hope this helps others out in the future as I'm sure I wont be the only one with this problem."
Now, I did not have a loose power button and so did not mod it. I did however take the phone apart and pull the board out. On the back of the board, opposite of the power switch, if an aluminum(?) case which can be removed. Under this there is another aluminum housing with a circle in the middle of it. The circle was somewhat bent touching the board parts below so I carefully bent the circle up. Next I gave the power switch a few "gentle" taps and pressed the casing around the switch to hopefully make it tighter as was recommended by "nadrojcote."
As you can tell from my word use, I am no where near an expert on anything electric BUT my phone is now working. I have not put it back together yet but I am in the process of restoring it to factory and locking the bootloader in case I need to send it in. I have sent some major prayers to God today! (If you do not believe in God you don't have to say anything negative about my post... just carry on)
This happens to me always to restart device
There is a solution to this?
What this fire button solution problem?
Who tried to replace power-on button to know is% 200 percent of the problem?

Defective Screen or something else fried?

After completely shattering my original screen, I got a replacement from Etrade Supply and it's not working correctly at all. Only half of the screen works and it constantly registers touches all over. The one thing that has me worried that it's not the screen is if I hold the power button to shut the phone down, it starts right back up (as if there's a phantom power btn press)
Any ideas?
ralfonso said:
After completely shattering my original screen, I got a replacement from Etrade Supply and it's not working correctly at all. Only half of the screen works and it constantly registers touches all over. The one thing that has me worried that it's not the screen is if I hold the power button to shut the phone down, it starts right back up (as if there's a phantom power btn press)
Any ideas?
Click to expand...
Click to collapse
Send it back for repair or better yet exchange, serious hardware issues mate. Maybe you got a poorly refurbished phone.
I did get a refurbished device and it worked fine until I replaced the glass+digitizer after cracking the glass. I'm not sure they'd take it back a second time since I've opened the case and worked on it.
ralfonso said:
I did get a refurbished device and it worked fine until I replaced the glass+digitizer after cracking the glass. I'm not sure they'd take it back a second time since I've opened the case and worked on it.
Click to expand...
Click to collapse
Then either the digitizer is not installed/connected correctly or its faulty.
gee2012 said:
Then either the digitizer is not installed/connected correctly or its faulty.
Click to expand...
Click to collapse
That's my hope. The power button thing has me worried that a different component is to blame. I wish I could isolate the problem.

I need help...

Can somebody tell me if WiFi and Bluetooth chip is replaceable on Nexus 5...
Thanks in advance...
Replacing the wifi chip is not economically replaceable as far as I know. I had two Nexus 5 phones with dead wifi chips. The solder points are so fine that no cell repair shop I called could do it. I wound up buying a couple of used N5s with smashed screens and moving the motherboards to my phones.
My problem is that wifi option is grayed and stuck on turning on and i cant turn on Bluetooth... Is that hardware failure??
Did you try different stock ROMs? If you did and it's stuck at turning on, it's probably a hardware failure.
The wifi chip itself is so tiny which makes it economically unreasonable to replace. Cheaper to replace the existing motherboard with a used motherboard.
I thought so... Fu** thanks for info... ?
audit13 said:
Did you try different stock ROMs? If you did and it's stuck at turning on, it's probably a hardware failure.
The wifi chip itself is so tiny which makes it economically unreasonable to replace. Cheaper to replace the existing motherboard with a used motherboard.
Click to expand...
Click to collapse
I tried just stock 5.1.1 and same as on 6.0.1
But one more thing, sometime my phone reboots, constantly... Cant turn it on, when i connect it to a charger it repeats google logo... And after some while everything is normal... What can it be?
Sorry for bothering you...
Constant reboots could be a faulty power button.
Yup, thanks, hopefully it is easy to fix... I figured out that when i press power button a few times it goes on... ?
I would try this: open the phone and use some pure alcohol (I use 99% while some people are fine with 70%) to clean around the power button. After cleaning, I applied more pressure than usual to the power button as I quickly pressed and release the button. This solve the issue on my Nexus 5.

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