Phone stuck with blue notification light - Galaxy S6 Q&A, Help & Troubleshooting

Hi
My phone got stuck with just blue notification light. When I try pressing different button combinations, the screen just flickers with some blue screen for like half-a-second and nothing happens.
I tried connecting it to laptop through USB cable and my computer is not even recognizing the phone.
Please help.

What was done prior to this happening? i.e. how did it get stuck? I take it the Blue screen is the Android System Update screen.
You should still be able to boot into download mode?

johnnyblaze1977 said:
What was done prior to this happening? i.e. how did it get stuck? I take it the Blue screen is the Android System Update screen.
You should still be able to boot into download mode?
Click to expand...
Click to collapse
I was using Google maps with navigation and it went black all of a sudden. No, I'm not even able to boot into download mode.
Just getting some quick flicker that only fills up like half screen, so cant even tell what that is.
Is there anything that can be done using Odin or some other tools?

Related

[Q]

Hey all i am really new to this and run into a major problem. I rooted my phone with superoneclick and installed a ROM from SGS tools for my samsung captivate. When it would enter into the recovery screen it would not show the usual options but instead a screen of what looked like a pixelated mess. Once the phone started i went to restore to factory settings and now when the phone starts up I see the AT&T logo then it goes to a black screen where it stays there forever. Did i manage to screw up my phone? any help is greatly appreciated.
ok, I finally turned the phone off and left it overnight. The phone does start and work like it should. The only thing is that once you try to go to the recovery mode and the phone does its thing, I am brought to a screen that is half snowy (like the television when you dont get a certain channel) and the other half with lines of red, green, and blue. From here I cannot tell what is going on when I use the volume key to go up or down. Then with a double click of the power button the phone just restarts normally.

Dead photon?

Hello, my Photon started acting up really weird. First of all, it was really slow. I thought it's because I had like 150MB left and it was nearly full data-wise. However, I erased most of the data, and left it with 3GB left. Didn't work and it got worse.
I have these stripes around the display (just at sides, not at middle), while phone is turned on. Doesn't matter if in system, or at boot logo. Doesn't matter, because whenever I get to system, I can be in system for like 1 minute, then every application starts crashing (Apex launcher, Google play, whatever you pick) and I basically can't get anywhere. Also if I go to sleep mode, phone is basically dead and it's pure luck when I will turn on phone again. I am trying every few minutes and it's worthless, because any time I get to system anyway, I crash after few seconds.
What to do? I was planing to install custom ROM yesterday, but never got to that, because this all started to act up. So what should I do? Reset system? Any other ideas? Is phone dead?
Sorry for bad english, no bully please.
Thanks in advance
Update - now when I am trying to start up my phone, I have just black screen with white lines in the middle. Then phone shuts down. I will give more info when I will be at home and can get phone on charger
Well definitely try to charge the device up. You might try re-flashing the stock ROM using RSD Lite... Although from your description I fear your issue may be hardware related.
Could turn device on. Apparently that black screen with white lines was just discharged phone. When I put it on charger, I could again boot into system and it was working until I pressed power button to go to sleep mode and phone is again dead. Will try to flash RSD Lite later today and will post what happened
kanek06 said:
Could turn device on. Apparently that black screen with white lines was just discharged phone. When I put it on charger, I could again boot into system and it was working until I pressed power button to go to sleep mode and phone is again dead. Will try to flash RSD Lite later today and will post what happened
Click to expand...
Click to collapse
Charge the device as much as you possibly can before doing anything with RSD. Ideally you should have at least 50% battery in the device when flashing anything.
This is really miserable. I can't really get into bootloader. Because phone after that 'crash' or whatever you want to call it is dead and I can't even see if it's turned on or not. Basically I am randomly waiting when it's gonna restart and then I just get into system. Even if I fully discharge it, it will have black screen with white lines first, it flashes quite couple times and then it will finally boot into system. Also I remember it was ***** in past to get into recovery. Can I do anything from system? Because as soon as I don't turn off my screen by power button, phone is working, though it has those lines on side of LCD (I will try to borrow camera from someone and post it here today).
I set automatic turning screen off for 10 minutes and I am really careful about pressing power button. Sucks there is only option for just 10 minutes, so I have to tap on screen at least for once every 10 minutes or I will not have working phone. **** my life, really.
kanek06 said:
This is really miserable. I can't really get into bootloader. Because phone after that 'crash' or whatever you want to call it is dead and I can't even see if it's turned on or not. Basically I am randomly waiting when it's gonna restart and then I just get into system. Even if I fully discharge it, it will have black screen with white lines first, it flashes quite couple times and then it will finally boot into system. Also I remember it was ***** in past to get into recovery. Can I do anything from system? Because as soon as I don't turn off my screen by power button, phone is working, though it has those lines on side of LCD (I will try to borrow camera from someone and post it here today).
I set automatic turning screen off for 10 minutes and I am really careful about pressing power button. Sucks there is only option for just 10 minutes, so I have to tap on screen at least for once every 10 minutes or I will not have working phone. **** my life, really.
Click to expand...
Click to collapse
Why can't you turn the phone off and charge it while off, or boot to recovery and charge the phone in recovery?
arrrghhh said:
Why can't you turn the phone off and charge it while off, or boot to recovery and charge the phone in recovery?
Click to expand...
Click to collapse
About charging it while turned off - Can't because when I try to turn it on again, it's roulette when I get finally bootloader logo and not black screen with white stripes.
And boot to recovery. Is it possible to like download some command prompt application and boot to bootloader from there? I know when I had my G1 (and when I actually understood android ) you could boot to recovery or bootloader via console. I have astro installed on phone, so downloading some console application and installing it shouldn't be problem.
Btw as we are speaking, I tried to call someone and I basically get same thing like when I am going to sleep mode, I get black screen and now I am just waiting, when phone will eventually want to restart itself.
kanek06 said:
About charging it while turned off - Can't because when I try to turn it on again, it's roulette when I get finally bootloader logo and not black screen with white stripes.
And boot to recovery. Is it possible to like download some command prompt application and boot to bootloader from there? I know when I had my G1 (and when I actually understood android ) you could boot to recovery or bootloader via console. I have astro installed on phone, so downloading some console application and installing it shouldn't be problem.
Btw as we are speaking, I tried to call someone and I basically get same thing like when I am going to sleep mode, I get black screen and now I am just waiting, when phone will eventually want to restart itself.
Click to expand...
Click to collapse
Still sounds like some sort of a hardware issue, is the phone new to you?
You can certainly force bootloader mode, in several ways. When it's off you can hold power + camera and it will give you a choice of what to boot. When it's in Android you can do "adb reboot recovery" or "adb reboot bootloader" depending on where you want to end up. There are various apps which can also do this for you, if you are on the stock ROM but rooted.
arrrghhh said:
Still sounds like some sort of a hardware issue, is the phone new to you?
You can certainly force bootloader mode, in several ways. When it's off you can hold power + camera and it will give you a choice of what to boot. When it's in Android you can do "adb reboot recovery" or "adb reboot bootloader" depending on where you want to end up. There are various apps which can also do this for you, if you are on the stock ROM but rooted.
Click to expand...
Click to collapse
Phone is not new. I bought it used about one year ago.
I am not entirely new to android, but I didn't have android phone for 2 years and then I got this one. So I am really pretty **** with android atm
I will try reboot to bootloader from some console application.
I am rooted, opened bootloader, stock rom
Finally got into recovery, what now?
Also, when I once booted to system, I downloaded some root checking app, and root apparently isn't here. Well cornholio told me it is rooted back when I gave him my phone to perform sim card mod, but whatever. However, I am in recovery, but device is not detected by RSD Lite.
kanek06 said:
Finally got into recovery, what now?
Also, when I once booted to system, I downloaded some root checking app, and root apparently isn't here. Well cornholio told me it is rooted back when I gave him my phone to perform sim card mod, but whatever. However, I am in recovery, but device is not detected by RSD Lite.
Click to expand...
Click to collapse
Well reading back thru this thread, I was suggesting RSD Lite back to stock. I'm not really sure what you want to achieve tho, what your "final" goal is here.
I'm not even sure what kind of recovery you are booted into - stock recovery? CWM?
Either way, if you want to RSD the phone back to stock, you need to boot into fastboot/bootloader mode - not recovery. Just make sure the phone is charged up as much as possible before flashing in RSD.
Oh, sorry - misunderstanding from my side, thought I can switch to fastboot from recovery, oh well.
Also yeah, stock recovery.
To spread more facts - in case somebody would have similiar problems, when I try to just turn phone on, I have zero success what so ever. There's just this blank black page flashing every few seconds. However, when I remove back cover, I somehow force phone to load to bootloader logo, then I finally get chance to force phone to get to recovery. I will try to get to fastboot
kanek06 said:
Oh, sorry - misunderstanding from my side, thought I can switch to fastboot from recovery, oh well.
Also yeah, stock recovery.
To spread more facts - in case somebody would have similiar problems, when I try to just turn phone on, I have zero success what so ever. There's just this blank black page flashing every few seconds. However, when I remove back cover, I somehow force phone to load to bootloader logo, then I finally get chance to force phone to get to recovery. I will try to get to fastboot
Click to expand...
Click to collapse
Not sure if stock recovery has adb enabled, but if you have adb you can 'adb reboot bootloader'.
Otherwise do the power+cam trick I mentioned earlier.
http://i.imgur.com/3XYLngJ.png
kanek06 said:
http://i.imgur.com/3XYLngJ.png
Click to expand...
Click to collapse
Did you remove the getvar lines from the xml file...?
Yes
Weird. I only recall seeing that when people were trying to downgrade... but you are flashing 4.1.2.
The phone is in fastboot mode? What happens when you click "show device"? The "Device Properties" section is eerily empty.
I know it sounds shady, when I am coming back here again in few weeks, just been a bit busy lately, sorry about that.
However, somehow I got phone to flash it. The white graphical lines on sides dissapeared, however I got some new bug - I can't use phone in portrait mode, just in landscape - aka I need to swipe keyboard to have phone working. Also, that thing when phone completely stops working now occurs only when I am in that portrait mode, but I can restart phone this time.
When I finished this, it was midnight so I went to bad, so I tried to set up alarm, if it's gonna randomly shutdown like before and unfortunately, yes it did. I was waken up with this classical white line graphical bug black screen and had to reboot the phone. Oh well, managed to boot to system and it takes 5 minutes to fetch sim card (I have sim card mod from cornholio) and as I said, those white lines on side aka mysterious graphical bug is back.
Unfortunately for me, starts looking like real hardware issue now

Blank screen after boot. How to backup data?

I have a Moto G 4G (with Lollipop) with the following problem. As soon as the boot sequence completes the screen turns black. It is not broken because the boot animation is shown, and I can take screenshots by pressing the power button and VOL DOWN. I can also see the screenshot animation (a white square that shrinks on the screen) and hear the shutter sound. By holding the power button the "Shut down" dialog appears and it can be touched, resulting in the phone shutting down.
The problem is similar to that described in
http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492
I have tried running the phone in Safe Mode. Nothing changes (except from the Safe mode text in the lower left corner). I have also tried wiping the cache from the recovery twice to no avail.
Can you help me diagnose the problem? Or at least, is there a way to backup the data from the phone before attempting an hard reset? Please notice that the phone is locked, unrooted and the usb debug is not active, so I can't use ADB. No SD card was used with the phone. My primary need is to recover photos and Whatsapp data.
Thank you for your help in advance!
I thought you put Adaptive Brightness is on and Brightness lever is minimum. Go to dark( very dark to see the screen) place and go to setting,turn it off. Hope to work.
thuybang said:
I thought you put Adaptive Brightness is on and Brightness lever is minimum. Go to dark( very dark to see the screen) place and go to setting,turn it off. Hope to work.
Click to expand...
Click to collapse
I'm not sure about this, because I can see the screenshot animation, the shutdown menu and the "Safe mode" text (when in safe mode) clearly. The behavior of the phone is very similar to that shown in the thread I linked in the OP (there is a video there). However I will make sure when I'll have the phone at hand.
That linked u show i dont think same your phone. Yours still working, d other cant boot up, yours can screen shot, got into Safe mode mean its working.
thuybang said:
That linked u show i dont think same your phone. Yours still working, d other cant boot up, yours can screen shot, got into Safe mode mean its working.
Click to expand...
Click to collapse
It boots but the screen stays blank in the linked thread. Anyway, it's not a brightness problem in my case as I can see things on the display at daylight.

[HELP] Phone recognises touches but screen unresponsive (Works in safe mode)

Moto X Style not rooted
I have show touches on so I can see that the screen recognises the input but the phone won't correspond with what I'm telling it to do. Even when using a mouse via USB debugging.
Every time upon restart, it works properly for a minute or so, then the navbar & statusbar dissapear, screen fades to black and locks. When I press the power button, it shows the lock screen but won't let me press anything. Apart from the Power Off pop up when it appears. I also can still interact with the always on display.
If I boot it in safe mode, the issue doesn't occur and I can interact the screen indefinitely.
I've not installed any new apps recently but this just started happening about a day ago.
Any ideas of what's wrong/how to fix it?
questionmeister said:
Moto X Style not rooted
I have show touches on so I can see that the screen recognises the input but the phone won't correspond with what I'm telling it to do. Even when using a mouse via USB debugging.
Every time upon restart, it works properly for a minute or so, then the navbar & statusbar dissapear, screen fades to black and locks. When I press the power button, it shows the lock screen but won't let me press anything. Apart from the Power Off pop up when it appears. I also can still interact with the always on display.
If I boot it in safe mode, the issue doesn't occur and I can interact the screen indefinitely.
I've not installed any new apps recently but this just started happening about a day ago.
Any ideas of what's wrong/how to fix it?
Click to expand...
Click to collapse
If it works in safe mode but doesn't when booted normally, then your issue is caused by something that you installed yourself. Use trial and error to figure out which of your installed apps is causing the issue by uninstalling apps and seeing if this issue still happens, when you uninstall the offending app, it should start working like it is supposed to.
Sent from my LGL84VL using Tapatalk

Korean V500N screen won't turn on

It is the second time this happened. Last time it fixed itself after half an hour.
The screen is always pitch black and the device stays warm.
Most of the time it is boot looping with a black screen, the 5G led on the back keeps blinking in different colours. When connected to a PC, in Device Manager I can see two "LG-V500N", then it disappears after a minute, and comes back, repeat.
Sometimes the device boots and stay booted with a black screen, I can tell the device is on because it is listed in "adb devices". Unfortunately I don't have any authorized device to connect to it via adb.
I am not sure what I can try, I have pressed and hold power + vol down many times but the screen remains black.
I also have trouble switching off the device, it seems to either stay on or boot loop.
After letting it rest for a few hours, switching it on shows this screen, with a white/gray line at the top of the screen, and after 5 seconds it switches itself off again.
k3vink3vin said:
After letting it rest for a few hours, switching it on shows this screen, with a white/gray line at the top of the screen, and after 5 seconds it switches itself off again.
Click to expand...
Click to collapse
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
antintin said:
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
Click to expand...
Click to collapse
It seems the phone will not stay in download mode for more than 5 seconds, it powers off after showing the big download mode screen for 5 seconds.
I will try to leave my phone on the charger for some time and then try again.
antintin said:
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
Click to expand...
Click to collapse
I managed to get the device to enter and stay in download mode, however the screen stays pitch black and I am not sure if I should continue flashing.
Would you go ahead and flash it if you were me?
The device is currently on Pie, I will probably try flashing a Pie KDZ first, before an Android 10 KDZ.
Sometimes there is a brief moment where the screen comes on, that's when the LG V50 logo shows before entering download mode.
Did an UPGRADE with V500N11r_00_KT_KR_OP_1017.kdz, which should be the same firmware that the device is already on, it flashed successfully, didn't seem to help, screen remains pitch black.
Did a REFURBISH with the same kdz, didn't seem to help either.
The phone seems to continue to boot loop after the REFURBISH flash. When connected to PC, LG-V500N shows up and then disappears repeatedly. Sometimes I can hear a sound effect being played from the phone, sounds like it has booted and the sound probably came from the initial setup screen.
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
k3vink3vin said:
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
Click to expand...
Click to collapse
I think it's some faulty hardware at this point. You've tried everything possible as of now.
k3vink3vin said:
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
Click to expand...
Click to collapse
Hi! I bought an LG V50 and exactly the same things you described happens to me, the screen starts, it shows the logo, but then it goes completely black, but phone starts, sounds are heard and the touch screen work. But not image, screen is black. Could you find out what hardware defect it is? It's the display module, or will it be the motherboard? Thanks
Nope, I have sold the phone as parts.
H
k3vink3vin said:
I managed to get the device to enter and stay in download mode, however the screen stays pitch black and I am not sure if I should continue flashing.
Would you go ahead and flash it if you were me?
The device is currently on Pie, I will probably try flashing a Pie KDZ first, before an Android 10 KDZ.
Click to expand...
Click to collapse
OW CAN YOU MANAGED TO SATY IN DOWNLOAD MINE ALSO HAVE SAME ISSUE DOWNLOAD MODE GONE AFTER 2 TO 3 SECONDS....PLEASE TELL ME HOW TO STAY...
AND YOUR PROBLEM SOLVED OR STILL
Dntx27 said:
Hi! I bought an LG V50 and exactly the same things you described happens to me, the screen starts, it shows the logo, but then it goes completely black, but phone starts, sounds are heard and the touch screen work. But not image, screen is black. Could you find out what hardware defect it is? It's the display module, or will it be the motherboard? Thanks
Click to expand...
Click to collapse
I got a samsung Note 10 doing this! Took it to local shop! he sprayed some liquid near the proximity sensor area and I saw my phones screen came back to life ;while hiding it he was Telling me if he can repair the screen without changing it he"ll need 20$.. I laughed and told him not interested to repair....

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