Blank screen after boot. How to backup data? - Moto G Q&A, Help & Troubleshooting

I have a Moto G 4G (with Lollipop) with the following problem. As soon as the boot sequence completes the screen turns black. It is not broken because the boot animation is shown, and I can take screenshots by pressing the power button and VOL DOWN. I can also see the screenshot animation (a white square that shrinks on the screen) and hear the shutter sound. By holding the power button the "Shut down" dialog appears and it can be touched, resulting in the phone shutting down.
The problem is similar to that described in
http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492
I have tried running the phone in Safe Mode. Nothing changes (except from the Safe mode text in the lower left corner). I have also tried wiping the cache from the recovery twice to no avail.
Can you help me diagnose the problem? Or at least, is there a way to backup the data from the phone before attempting an hard reset? Please notice that the phone is locked, unrooted and the usb debug is not active, so I can't use ADB. No SD card was used with the phone. My primary need is to recover photos and Whatsapp data.
Thank you for your help in advance!

I thought you put Adaptive Brightness is on and Brightness lever is minimum. Go to dark( very dark to see the screen) place and go to setting,turn it off. Hope to work.

thuybang said:
I thought you put Adaptive Brightness is on and Brightness lever is minimum. Go to dark( very dark to see the screen) place and go to setting,turn it off. Hope to work.
Click to expand...
Click to collapse
I'm not sure about this, because I can see the screenshot animation, the shutdown menu and the "Safe mode" text (when in safe mode) clearly. The behavior of the phone is very similar to that shown in the thread I linked in the OP (there is a video there). However I will make sure when I'll have the phone at hand.

That linked u show i dont think same your phone. Yours still working, d other cant boot up, yours can screen shot, got into Safe mode mean its working.

thuybang said:
That linked u show i dont think same your phone. Yours still working, d other cant boot up, yours can screen shot, got into Safe mode mean its working.
Click to expand...
Click to collapse
It boots but the screen stays blank in the linked thread. Anyway, it's not a brightness problem in my case as I can see things on the display at daylight.

Related

standby mode

When my phone boots up it shows the logo then it shows at the top where its checking internal card whatever then the screen goes blank, it only comes up to view when i touch the top button, i think its booting to the standby mode it did it before gingerbread update and after ,i dont really mind cause all i need to do is press the top on button once to get my display up just it seems a bit strange to do this though evry time.
synthkid2 said:
When my phone boots up it shows the logo then it shows at the top where its checking internal card whatever then the screen goes blank, it only comes up to view when i touch the top button, i think its booting to the standby mode it did it before gingerbread update and after ,i dont really mind cause all i need to do is press the top on button once to get my display up just it seems a bit strange to do this though evry time.
Click to expand...
Click to collapse
change the --> settings in the display, you'll figure it out there............
its not stdby by the way its just saving power by turning off the screen....
I checked display settings and i,m set at 1 minute ,but cant see any power saving .
synthkid2 said:
I checked display settings and i,m set at 1 minute ,but cant see any power saving .
Click to expand...
Click to collapse
Yes, it aint there. Been looking for it also. I'll try to if someone has successfully changed it. Probably a setting in the build.prop.
If you read the post carefully you might figure it out by yourself!
Its a simple settings option that tells the screen to go blank its in settings/display/screen timeout on all stock roms.
Sent from my LG-P920 using Tapatalk

Safe mode in Android - what to do if you see that label on your screen

Today I accidently entered Safe Mode on my ICS 4.04 Haipai i9200 phone and a user in our thread knew that most Android phones have this feature. Here is what I wrote and it applies to most Android phone systems. If you see the words, "Safe mode" in the lower left corner of their phone and or experiencing boot loop due to force closure. Here is what I wrote:
robarnold is right about Safe Mode and the article he posted (which is now linked in my quoted reply) provides more information about Safe Mode. Please see the attached picture to see what Safe Mode looks like on our phones. If your phone were to enter Safe Mode, those words would appear on all your screens. As per the article, most if not all your apps will be suspended or not work.
Basically there are two known ways to enter Safe Mode:
1. Android detects a problem with a newly installed app and force-closes it while entering into Safe Mode.
2. A combination of key presses at power application;
Newly installed app force-closes the system
The gist of the article provided by Rob says that if a newly installed app causes system conflicts, Android will force close that app to prevent it from possibly doing malicious harm. At the same time, Android will suspend the majority of all other apps and display "Safe mode" in the lower left corner of your phone as per the picture.
The reason for this is to provide the user an opportunity to clean the system of the app which is causing the force closure. Chances are it the most recent app installed but it could be a combination of apps that are coming into conflict with one another.
If you suspect a newly installed app of causing this problem and you see Safe Mode on screen, STOP, COLLECT YOUR WITS and BREATHE NORMALLY. You have several options.
SAFE MODE OPTIONS
1. Press the System or Menu Button in the lower left corner and navigate to Manage apps.
2. Find the most recent app you installed.
3. Force close it.
4. Disable it if possible.
5. Remove this app.
6. Reboot the boot to see if the Safe mode is gone.
If the Safe mode label is still present, the article suggests that it may be necessary to press several keys to achieve the removal of the Safe mode label and its effect of suspending the other apps. In essence, we now move to the second discussion of entry into Safe mode:
1. Safe mode can be entered by pressing buttons at start-up. Most likely, this is what I did today as I was getting ready to leave for an appointment. The Safe Mode label freaked me out and when I could use the Rebooter app or any other app, I became scared.
2. I don't know exactly which buttons I pressed but it mostly likely was the System and Home (center big button) and maybe even the Escape/Back button on the right. My phone slipped slightly as I turned it on and my left thumb was flying as I manuevered my left hand to balance the phone.
3. The right combination of buttons, which supposedly are the same to enter Safe Mode, are the same to exit Safe Mode.
4. If you are certain you entered Safe Mode by accident - meaning you know you did not recently or just now installed an app that force closed Android, then you just have to find the combo to exit it.
5. The article suggests that pressing the volume buttons might clear the Safe Mode on the first reboot after initial entry into Safe Mode.
6. If the Safe Mode label disappears after pressing the volume buttons, your phone is okay.
7. If the label is still present, try rebooting the phone again.
The article suggests as per my experience that if you cannot clear the Safe Mode, your last resort is to do a factory reset of the phone. Fortunately in my case, I had ClockworkMod Recovery available and restored my system via a backup recovery.
ronbo's Final Thoughts
Hope I never see Safe Mode again (and, I won't go looking for it) but I recommend you learn how to do a Factory Reset by pressing and holding the Volume Down Button with a simultaneous press of the Power Button. You want to see the Factory Test and Reset Menu when you are calm. TRUST ME ON THAT!
robarnold said:
Hi,
Yes safe mode exists and is a useful if not essential tool for those of who like to experiment with their Android devices.
I'd suggest that it will always be worthwhile to know how to access Safe Mode and recover from it if you are going to install unsigned apps.
The following link may more useful to those who would like to know more:
http://www.tested.com/news/feature/3071-how-to-use-androids-safe-mode-to-save-a-phone-from-boot-loops/.
Cheers
Rob
Click to expand...
Click to collapse
help me with sony arc s cant get it off
Safe Mode = Wet Phone
Just a quick note for anyone who runs into the variation of this problem that I had today.
Using my Nexus S today in the rain. Phone got wet. Specifically, damp got into both the Power button and the Volume rocker.
The result was when the phone was restarted (after I removed the battery and dried it out) it came up in Safe Mode.
Which is how I wound up here.
(Minor site quibble: in the course of registering here and making this ONE post, I've been subjected to FOUR captchas. I like sharing information, but this is really WAY more nuisance than is worth it for me.)
whoa !!! I just did boot up my xolo a500 in sage mode . I was shocked . so I just pulled my battery and re insterted it . now its normal
Appalbarry said:
Just a quick note for anyone who runs into the variation of this problem that I had today.
Using my Nexus S today in the rain. Phone got wet. Specifically, damp got into both the Power button and the Volume rocker.
The result was when the phone was restarted (after I removed the battery and dried it out) it came up in Safe Mode.
Which is how I wound up here.
(Minor site quibble: in the course of registering here and making this ONE post, I've been subjected to FOUR captchas. I like sharing information, but this is really WAY more nuisance than is worth it for me.)
Click to expand...
Click to collapse
I have this same issue except my phone doesn't have a removable battery (evo 4g lte). My down volume button doesn't work and I can't seem to escape safe mode no matter what I do help?
Sent from my Nexus 7 using Tapatalk 2
guih said:
I have this same issue except my phone doesn't have a removable battery (evo 4g lte). My down volume button doesn't work and I can't seem to escape safe mode no matter what I do help?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Same issue..
skywayskase said:
Same issue..
Click to expand...
Click to collapse
Try the adb command
Adb reboot
sent from my super advanced mini fridge
A work-around for phones stuck in safe mode due to water damage etc but that seem to work fine otherwise is to convert the (trusted) apps you need from data apps to system apps (move the .apk from /data/app to /system/app after installing via the Play Store). You may need to use Mounts2Sd or something similar with an sd-ext partition if you don't have enough space in your internal /system partition for all the apps you need. (With Mounts2Sd, placing the apps in /data/app-system on the sd-ext partition will fool the phone into thinking the apps are in /system/app and you can then use them in safe mode). If anybody is aware of a simpler script that does the same thing, please lmk.
If this helps you, please hit the Thanks button.
i have this on my tab 3 i can't exit from it tried reboot and factory restart and shut down
what is the solution ?
Same issue here...
Appalbarry said:
Just a quick note for anyone who runs into the variation of this problem that I had today.
Using my Nexus S today in the rain. Phone got wet. Specifically, damp got into both the Power button and the Volume rocker.
The result was when the phone was restarted (after I removed the battery and dried it out) it came up in Safe Mode.
Which is how I wound up here.
(Minor site quibble: in the course of registering here and making this ONE post, I've been subjected to FOUR captchas. I like sharing information, but this is really WAY more nuisance than is worth it for me.)
Click to expand...
Click to collapse
I am facing the same problem. I had used my phone in rain. Now the volume down and power button are not working. And the most irritating part is that it rebooted into Safe mode which I dont like. Done factory resetting which took me from safe mode but the volume down and power buttons are still not working.
Anyone knowing how to get rid of these, please share it... Thanks in advance !!!
Lawrence kunhi said:
I am facing the same problem. I had used my phone in rain. Now the volume down and power button are not working. And the most irritating part is that it rebooted into Safe mode which I dont like. Done factory resetting which took me from safe mode but the volume down and power buttons are still not working.
Anyone knowing how to get rid of these, please share it... Thanks in advance !!!
Click to expand...
Click to collapse
How did u get rid of "safe mode"? I have vol down stuck and phone always goes into safe mode
I tried a factory reset from setting>backup and reset>factory data reset and phone shuts down...the i have to press power button and phone gets into safe mode again.
got the same problem with my lenovo a859. it got wet and now just boots into recovery where i can not choose any other options besides the first (reboot system now). Is there any way to start the phone/ do a factory reset?
I have a parental control program on my kids phone.
Safe mode of course enables to erase it.
Is it a way on a rooted android to disable it?
Turn off safe mode
Yes, safe mode does exist. It is the default mode in your android phone without extra apps installed. When in safe mode you cannot use your favourite apps. I understand it can get irritating some times.
You can try rebooting your phone. It worked for me.
---------- Post added at 04:40 PM ---------- Previous post was at 03:51 PM ----------
If that does not work, here's a guide that helped me exit safe mode
Eagleman71 said:
I have a parental control program on my kids phone.
Safe mode of course enables to erase it.
Is it a way on a rooted android to disable it?
Click to expand...
Click to collapse
Did you find a solution to your problem?
Is there anyway to completely disable safe mode, e.g. by adb?

[Q] dropped transformer- won't boot

dropped my tf101. Now when I try to boot the katkiss revolving circles dont stop going round and round. I am able to get into twrp though.I am aunable to restore because I never did a backup. Also I was getting red artifacts all over the screen. I would lightly tap the underside of tf101 and it would make the colors change dramatically on the screen and show red lines going across the screen. after tapping the tablet a couple more times the display colors are normal again but it still wont boot. What can I try?
leif2 said:
dropped my tf101. Now when I try to boot the katkiss revolving circles dont stop going round and round. I am able to get into twrp though.I am aunable to restore because I never did a backup. Also I was getting red artifacts all over the screen. I would lightly tap the underside of tf101 and it would make the colors change dramatically on the screen and show red lines going across the screen. after tapping the tablet a couple more times the display colors are normal again but it still wont boot. What can I try?
Click to expand...
Click to collapse
If you can get into TWRP you need to download the latest Rom and Gapps to a PC and install them onto your sd card) assuming you have one - if you don't ? my advice is get one (or two or three). Put sd card back into tf101 - boot to TWRP and then wipe all (see page one of the KatKiss 4.3 developers topic on this for exact wipes - oops just took this from Timduru's page
Go to recovery
Make a full wipe / factory reset (you can skip this step if you're already on KatKiss-4.3, if ever you encounter a problem do the full wipe and try again before reporting )
Format /system
Flash the rom
Flash optional kernel
Flash gapps
Wipe cache/dalvik
Reboot
As to the flashing of the screen - the fall could have done something to the video drivers hardware (but fingers crossed)
Good luck
Ziggy
after putting in my micro sd card i saw there was a back-up on it. I was able to restore from it and boot successfully. However my colors were off. . shaking/flexing/jolting the tf101 results in things like the whole screen turning blue green with lines across it. I'm not seeing any red lines anymore and now the olor red is missing all together. This makes white look blue and red look black. I was able to confirm HDMI out to tv still produces image/colors correctly. I'm afraid hitting tablet anymore won't bring red back and kill image entirely. Now since its fall yesterday a light tap on TF screen results in screen to go dark momentarily. Any chance this can be opened to fix missing red? Another problem since fall is vol down button is not functioning right. Seems like its stuck depressed. Is the vol down button necessary for advanced options?
Everytime I reboot I get bootloader white text in the top left of screen thats only supposed to show when vol down is pressed. Then the next screen says press down -vol for wipe option but I it doesnt move when i press vol- ( however I think I can actually initiate a vol- button by flexing the pad. Sounds strange right? Anyway I gues that means I can pick the wipe data option from that screen if i have to. after that select android/ data wipe screen I notice now every time I boot up in bottom left it says "SAFE MODE", what does that mean?
Your VOL buttons are stuck down. I am not excactly sure how to boot to safe mode, but it is due to one of the VOL buttons being pressed during the boot up process.
I would suggest taking the bezel off and trying to carefully bend it so the buttons move freely. I wrote a guide for it here: http://www.transformerforums.com/fo.../10501-rs-guide-power-lock-button-issues.html
I was able to unstick vol-, but after hitting tab a few more times trying to get red back, now there is nothing on display. I confirm hdmi output is still working. Anyone service these? Otherwise i guess i get a bluetooth keyboard/mouse and use as desktop PC?
Something i can fix myself by opening?
leif2 said:
Something i can fix myself by opening?
Click to expand...
Click to collapse
Most likely it is a loose video or backlight cable. Open it up and take the bezel off per the guide I posted. Then remove the back cover. There is one screw on each corner and then 3 on to and 3 on the bottom between the screen and back cover. The video and backlight cables are in the middle near the charging port. Make sure they are properly seated. Power it on reassembled to see if it works.
frederuco said:
Most likely it is a loose video or backlight cable. Open it up and take the bezel off per the guide I posted. Then remove the back cover. There is one screw on each corner and then 3 on to and 3 on the bottom between the screen and back cover. The video and backlight cables are in the middle near the charging port. Make sure they are properly seated. Power it on reassembled to see if it works.
Click to expand...
Click to collapse
I can tell you that when i press power rhe screen does light up. Its just grey screen. Does that mean back lighting isnt the problem and im wasting my time opening tab?
leif2 said:
I can tell you that when i press power rhe screen does light up. Its just grey screen. Does that mean back lighting isnt the problem and im wasting my time opening tab?
Click to expand...
Click to collapse
That means the video cable is loose or that the video card is bad. Since it works via HDMI, it should be a loose video cable. The video and backlight are separate cables.
I tvook the case off. Im not sure what to do. Ive got some basic colors on pad display again but it wont boot. Circles still spinning. I cant ssem to enter twrp either. I tried holding vol down power ro reboot and i quickly see green label on bottom of screen and then goes dark. Would twrp be visable from hdmi out?
frederuco said:
Most likely it is a loose video or backlight cable. Open it up and take the bezel off per the guide I posted. Then remove the back cover. There is one screw on each corner and then 3 on to and 3 on the bottom between the screen and back cover. The video and backlight cables are in the middle near the charging port. Make sure they are properly seated. Power it on reassembled to see if it works.
Click to expand...
Click to collapse
Here are some pics I took on the bottom side by charger. what should i reseat. Nothing seems movable .can you tell me how i can get into twrp since i currently can't boot. I tried holding vol - and power but i didn't see opption to hit vol +. I tried to hit vol + anyway but i just got a grey screen. I tried holding power vol+ for 10 secs. to cold boot. still just spinning katkiss circles. Do i need to get into APX mode (hold VOL UP and POWER for about 10 seconds and use EasyFlasher to re-flash TWRP?
Bumping thread
What button combos can i try to get back into twrp since i currently cant boot or enter recovery? Is it the multi color wire ribben that i should be adjusting?
leif2 said:
Bumping thread
What button combos can i try to get back into twrp since i currently cant boot or enter recovery? Is it the multi color wire ribben that i should be adjusting?
Click to expand...
Click to collapse
I believe this is the display cable that tends to come loose after being dropped, if not that one, a similar coloured and positioned cable, I did have a video showing the exact procedure but can't find it atm
EDIT - Found it
http://youtu.be/yRLcxI2JddQ?t=6m6s
thanks for the vid. I was able to get display working again including red so this will work even if the problem is your display stops showing all colors and starts showing lines and other artifacts. It seems I answered my own question. you cant use twrp with hdmi only. native display only. Although it could be the commands would still work though you wouldn't be able to see what your doing i'm guessing? so in twrp i did a second recovery of my 4.2. katkiss backup since dropping my tf since I was again just getting spinning circles when booting and I'm now able to boot again. Hopefully this doesn't keep happening where tf wont boot and I have to keep recovering. Seems like dropping it may have done more than mess with display?

Black screen & no recovery!!!!

Hi all !!! Sorry for my English but I need your help
I commented what is happening with my phone N5 (which for good and evil is always stock without root or anything, with corresponding OTA updates.)
1- Yesterday afternoon at lunchtime while reading a book in playbooks, I notice that suddenly disappears one line and then appeared intermittently. I close the app and noticed the same thing happening on the screen menu. I shut down the cell and turn on again and I thought it must be an application be kidding. But still does.
2 Also yesterday I happened to change the security on the phone screen. After a while of normal operation, try to turn it on the screen with the button, nothing, the screen goes "black", with light and retrolight turned on but no picture no nothing .
Called the cell to see if it works or is turned off and the phone rings but the screen nothing. Try turning it off and on again by holding the on / off / lock button and the phone restarts, but the screen nothing. In one such attempt to do the above it is seen that managed to turn it off. And I get it on and do a normal boot, except that the picture of my screen is changed to the original. Change the lock screen which was previously using (slip). And it seemed that out or some conflict with the lock. In one of those again pressed the ON / OFF / lock as would normally and it starts all over again.
After I magically back to life, I want to make a full wipe as I think it should be an app that is doing some conflict or something. BUT ....
3I turn off the phone and then press the keys VOLUME UP / DOWN and ON / OFF is normally off, squeezed the first screen with the options but options RECOVERY / BOOTLOADER appears in red I choose RECOVERY give the ok with the key and .... andriod robot appears with the legend below that says something (I do not remember well) without or without controls options appears. So its seems thatI dont have recovery.
After that keep pressing the key ON / OFF and the phone turns off and / or reboot normally. All this I did it again to see if the error reappears and looks that I do not have recovery.
The failure of the screen is increasing. I dont know if they are separate problems or is it all the same problem.
Sorry if I was too long but I need the help of you.
UPDATE Now it seems that the screen died, since I do not achieve to turn it on as before, the light and the retrolight its ok. The phone receives calls and notifications but the screen stills black.
Thanks all.
Matias M 73
the android laying on its back IS the atock recovery.
simms22 said:
the android laying on its back IS the atock recovery.
Click to expand...
Click to collapse
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
Matias M 73 said:
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
Click to expand...
Click to collapse
sometimes things just "derp". itll happen more often if you dont reboot your phone often. also, your phone will be a little bit more responsive if it gets reboot once a day or two.
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
republicano said:
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
Click to expand...
Click to collapse
Thank you Republicano!!
I think too that its a hardware issue. I already see on you tube problems like mine.
Thanks again!!

Korean V500N screen won't turn on

It is the second time this happened. Last time it fixed itself after half an hour.
The screen is always pitch black and the device stays warm.
Most of the time it is boot looping with a black screen, the 5G led on the back keeps blinking in different colours. When connected to a PC, in Device Manager I can see two "LG-V500N", then it disappears after a minute, and comes back, repeat.
Sometimes the device boots and stay booted with a black screen, I can tell the device is on because it is listed in "adb devices". Unfortunately I don't have any authorized device to connect to it via adb.
I am not sure what I can try, I have pressed and hold power + vol down many times but the screen remains black.
I also have trouble switching off the device, it seems to either stay on or boot loop.
After letting it rest for a few hours, switching it on shows this screen, with a white/gray line at the top of the screen, and after 5 seconds it switches itself off again.
k3vink3vin said:
After letting it rest for a few hours, switching it on shows this screen, with a white/gray line at the top of the screen, and after 5 seconds it switches itself off again.
Click to expand...
Click to collapse
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
antintin said:
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
Click to expand...
Click to collapse
It seems the phone will not stay in download mode for more than 5 seconds, it powers off after showing the big download mode screen for 5 seconds.
I will try to leave my phone on the charger for some time and then try again.
antintin said:
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
Click to expand...
Click to collapse
I managed to get the device to enter and stay in download mode, however the screen stays pitch black and I am not sure if I should continue flashing.
Would you go ahead and flash it if you were me?
The device is currently on Pie, I will probably try flashing a Pie KDZ first, before an Android 10 KDZ.
Sometimes there is a brief moment where the screen comes on, that's when the LG V50 logo shows before entering download mode.
Did an UPGRADE with V500N11r_00_KT_KR_OP_1017.kdz, which should be the same firmware that the device is already on, it flashed successfully, didn't seem to help, screen remains pitch black.
Did a REFURBISH with the same kdz, didn't seem to help either.
The phone seems to continue to boot loop after the REFURBISH flash. When connected to PC, LG-V500N shows up and then disappears repeatedly. Sometimes I can hear a sound effect being played from the phone, sounds like it has booted and the sound probably came from the initial setup screen.
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
k3vink3vin said:
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
Click to expand...
Click to collapse
I think it's some faulty hardware at this point. You've tried everything possible as of now.
k3vink3vin said:
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
Click to expand...
Click to collapse
Hi! I bought an LG V50 and exactly the same things you described happens to me, the screen starts, it shows the logo, but then it goes completely black, but phone starts, sounds are heard and the touch screen work. But not image, screen is black. Could you find out what hardware defect it is? It's the display module, or will it be the motherboard? Thanks
Nope, I have sold the phone as parts.
H
k3vink3vin said:
I managed to get the device to enter and stay in download mode, however the screen stays pitch black and I am not sure if I should continue flashing.
Would you go ahead and flash it if you were me?
The device is currently on Pie, I will probably try flashing a Pie KDZ first, before an Android 10 KDZ.
Click to expand...
Click to collapse
OW CAN YOU MANAGED TO SATY IN DOWNLOAD MINE ALSO HAVE SAME ISSUE DOWNLOAD MODE GONE AFTER 2 TO 3 SECONDS....PLEASE TELL ME HOW TO STAY...
AND YOUR PROBLEM SOLVED OR STILL
Dntx27 said:
Hi! I bought an LG V50 and exactly the same things you described happens to me, the screen starts, it shows the logo, but then it goes completely black, but phone starts, sounds are heard and the touch screen work. But not image, screen is black. Could you find out what hardware defect it is? It's the display module, or will it be the motherboard? Thanks
Click to expand...
Click to collapse
I got a samsung Note 10 doing this! Took it to local shop! he sprayed some liquid near the proximity sensor area and I saw my phones screen came back to life ;while hiding it he was Telling me if he can repair the screen without changing it he"ll need 20$.. I laughed and told him not interested to repair....

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