[HELP] Phone recognises touches but screen unresponsive (Works in safe mode) - General Questions and Answers

Moto X Style not rooted
I have show touches on so I can see that the screen recognises the input but the phone won't correspond with what I'm telling it to do. Even when using a mouse via USB debugging.
Every time upon restart, it works properly for a minute or so, then the navbar & statusbar dissapear, screen fades to black and locks. When I press the power button, it shows the lock screen but won't let me press anything. Apart from the Power Off pop up when it appears. I also can still interact with the always on display.
If I boot it in safe mode, the issue doesn't occur and I can interact the screen indefinitely.
I've not installed any new apps recently but this just started happening about a day ago.
Any ideas of what's wrong/how to fix it?

questionmeister said:
Moto X Style not rooted
I have show touches on so I can see that the screen recognises the input but the phone won't correspond with what I'm telling it to do. Even when using a mouse via USB debugging.
Every time upon restart, it works properly for a minute or so, then the navbar & statusbar dissapear, screen fades to black and locks. When I press the power button, it shows the lock screen but won't let me press anything. Apart from the Power Off pop up when it appears. I also can still interact with the always on display.
If I boot it in safe mode, the issue doesn't occur and I can interact the screen indefinitely.
I've not installed any new apps recently but this just started happening about a day ago.
Any ideas of what's wrong/how to fix it?
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Click to collapse
If it works in safe mode but doesn't when booted normally, then your issue is caused by something that you installed yourself. Use trial and error to figure out which of your installed apps is causing the issue by uninstalling apps and seeing if this issue still happens, when you uninstall the offending app, it should start working like it is supposed to.
Sent from my LGL84VL using Tapatalk

Related

Black screen & no recovery!!!!

Hi all !!! Sorry for my English but I need your help
I commented what is happening with my phone N5 (which for good and evil is always stock without root or anything, with corresponding OTA updates.)
1- Yesterday afternoon at lunchtime while reading a book in playbooks, I notice that suddenly disappears one line and then appeared intermittently. I close the app and noticed the same thing happening on the screen menu. I shut down the cell and turn on again and I thought it must be an application be kidding. But still does.
2 Also yesterday I happened to change the security on the phone screen. After a while of normal operation, try to turn it on the screen with the button, nothing, the screen goes "black", with light and retrolight turned on but no picture no nothing .
Called the cell to see if it works or is turned off and the phone rings but the screen nothing. Try turning it off and on again by holding the on / off / lock button and the phone restarts, but the screen nothing. In one such attempt to do the above it is seen that managed to turn it off. And I get it on and do a normal boot, except that the picture of my screen is changed to the original. Change the lock screen which was previously using (slip). And it seemed that out or some conflict with the lock. In one of those again pressed the ON / OFF / lock as would normally and it starts all over again.
After I magically back to life, I want to make a full wipe as I think it should be an app that is doing some conflict or something. BUT ....
3I turn off the phone and then press the keys VOLUME UP / DOWN and ON / OFF is normally off, squeezed the first screen with the options but options RECOVERY / BOOTLOADER appears in red I choose RECOVERY give the ok with the key and .... andriod robot appears with the legend below that says something (I do not remember well) without or without controls options appears. So its seems thatI dont have recovery.
After that keep pressing the key ON / OFF and the phone turns off and / or reboot normally. All this I did it again to see if the error reappears and looks that I do not have recovery.
The failure of the screen is increasing. I dont know if they are separate problems or is it all the same problem.
Sorry if I was too long but I need the help of you.
UPDATE Now it seems that the screen died, since I do not achieve to turn it on as before, the light and the retrolight its ok. The phone receives calls and notifications but the screen stills black.
Thanks all.
Matias M 73
the android laying on its back IS the atock recovery.
simms22 said:
the android laying on its back IS the atock recovery.
Click to expand...
Click to collapse
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
Matias M 73 said:
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
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Click to collapse
sometimes things just "derp". itll happen more often if you dont reboot your phone often. also, your phone will be a little bit more responsive if it gets reboot once a day or two.
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
republicano said:
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
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Click to collapse
Thank you Republicano!!
I think too that its a hardware issue. I already see on you tube problems like mine.
Thanks again!!

CM12 - Random Black Desktop on Wake

Hi - I have tried multiple Lollipop based ROMs on my OPO. All the Lollipop ROMs have exhibited the same failure on my OPO: When the phone wakes up, I will randomly see a totally black - and basically unusable - desktop, but have a fully working Status Bar and working pull-down Navigation Bar. Holding the power button also brings up the shut-down options. so, I know that my phone isn't dead or frozen, I just can't see anything on my desktop. If I press the power button momentarily to lock the phone, I will see the unlock 3x3 pattern grid when I power on, and I can unlock the phone - but, I see a black desktop.
I recently loaded the official CM12 nightlies, and I am seeing the exact same thing. One thing I have finally determined (which I suspected previously), is that there was some sort of App crash during the phone sleep that had a pop-up message on the screen when the phone woke up. After a lot of random finger mashing and loud screaming at the phone, I saw my desktop again, and saw that "Google App" had crashed. After clearing the error pop-up, my phone has worked fine without rebooting ... for now.
The problem with this is that the black desktops become more frequent as time progressed, eventually reaching the point where I would reboot my OPO and it would power up to a black desktop. In the past, I occasionally saw a flash that looked like a pop-up message before the black desktop, and now I have confirmed that is what is happening.
Does anybody know what is going on?
The problem can be the gapps package you're flashing. Try another one.
MickyMax said:
The problem can be the gapps package you're flashing. Try another one.
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Click to collapse
Thanks! Do you have a suggested gapps I should try? I loaded pa_gapps-modular-mini-5.0.1-BETA7-20150111a-signed with this build.

Help: Superuser causing freeze on startup?

Hi, i have a rooted Samsung galaxy prevail 2, and just recently my phone has appeared to stop working. when i reboot it, the message 'shell has been given superuser permissions' is displayed and the screen is frozen. in this state none of the hardware buttons work except the power button except it only works to reboot, not turn the screen off. the low memory icon is also displayed in the top left. i should mention that this has happened before a while ago but my phone returned to normal after three days and i did nothing to fix it. this time its on day seven of freezing on every reboot. i have tried to factory reset using the hardware buttons but once it gets to the second logo and displays the message at the top left, it doesnt continue to the recovery menu and instead shuts back off. i have also tried to connect it to my computer to look through the files but it will not accept the driver the computers trying to install. i even downloaded the correct driver from the samsung website. any help? thanks.

Touchscreen issue - lagging, unresponsive, textboxing, vibrating randomly

I factory reset my phone and during the process of signing in, agreeing to T&C's etc, a strange problem started occurring - the touchscreen became super unresponsive (had to press something three of five times for it to respond), however, at the same time, the phone would quickly vibrate on touch multiple times, but again, not actually do anything. Moreover, a weird blue text box started appearing around the options I touched and I can't swipe down to access the normal settings menu.
And to top it all off, if I long hold the power button to force restart/power off, it just won't do it. (tried the old "turn it off and on" trick to see it'll do the trick)
Everything was all normal until this point, had my phone for a couple of months, haven't dropped it or anything. Does anyone know why this is happening, and if so, how to fix this?
Thanks so much in advance!
shnk said:
I factory reset my phone and during the process of signing in, agreeing to T&C's etc, a strange problem started occurring - the touchscreen became super unresponsive (had to press something three of five times for it to respond), however, at the same time, the phone would quickly vibrate on touch multiple times, but again, not actually do anything. Moreover, a weird blue text box started appearing around the options I touched and I can't swipe down to access the normal settings menu.
And to top it all off, if I long hold the power button to force restart/power off, it just won't do it. (tried the old "turn it off and on" trick to see it'll do the trick)
Everything was all normal until this point, had my phone for a couple of months, haven't dropped it or anything. Does anyone know why this is happening, and if so, how to fix this?
Thanks so much in advance!
Click to expand...
Click to collapse
In fact, I can't swipe at all ... in the app drawer if I swipe, it just goes to the next app , instead of the next screen.

"Force touch" home button stopped working?

An hour or so ago everything worked fine, and then I updated my playstores pending apps (only Fleksy was pending) and the "force touch" feature of the phones seems to have completely stopped working, no matter what setting I turned on or off it didn't work...
Anyone has a clue as to what can cause this?
General notes:
1. Using stock Exynos unlocked variant
2. I am using package disabler (which btw didn't improve much my battery life, but that might be just me using the phone too much ) so maybe one of the packages decided that it depends on a disabled one?
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
RazoE said:
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
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Click to collapse
Mine also stop working after I restart my S8 Plus, it will again work if I wait around 20 minutes. Is this software or hardware problem? Any solutions?
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
Ady1976 said:
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
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Click to collapse
How does it act up on your part? Mine would just stop working if I restart the phone & I should wait sometimes hours before it would work again.
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
Ady1976 said:
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
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Click to collapse
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
bladefrost said:
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
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Click to collapse
Unless your phone is unlocked no pins etc the phone will just go to the lockscreen, it's a useless feature, most people have the phones locked and thus it's a complete waste of time, it sounds to me the capacitive home button part of the screen was an afterthought because they couldn't install the fingerprint reader under the screen, just had a software update yesterday and still can't turn it off, basic stuff Samsung should enable an ON/OFF toggle switch for this.
Had the same problem with my S8 Plus India Variant(SM-G955 FD), I got my screen replaced from service center, Device was not rooted back then, so was under warranty.
But it is an hardware issue, as since then it has never gone off.
I mean when I press the home button hard it doesn't wake the phone up & no vibration. It happens when I restart the device then it would stop working for few minutes to a few hours sometimes, then it would start working again normally until I restart the phone again. I think this is just a software issue.

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