Database Info

stuck on Google logo

After updating around 20 apps (altogether ), I noticed the phone was not functioning normally so I tried to reboot it but now it is stuck on Google logo. I've never unlocked the phone nor used any custom roms. I'm on the latest stock rom 2.3.4
I tried removing the battery and putting it back but didn't work. Vol. up + power and then Recovery didn't work either. It gives me a triangle with ! in it and stops right there.
I also tried the USB Jig that forces the phone into downloading mode but it gave me a screen that asks (Unlock bootloader?) with some warnings but I don't know how to accept that. Niether Vol buttons nor Power button worked there
I didn't want to mess up with the phone until I hear from you guys. Please help

up.......

You might have to actually root it or use the Samsung exe back to factory. That is if you don't want to mess with it because if I ware in your position I'd be going back for a new phone. You did nothing wrong and you have 1 year warranty on it.

FYI, the triangle with ! actually is recovery. The UI is hidden until you hold power and press vol down.

matt2053 said:
FYI, the triangle with ! actually is recovery. The UI is hidden until you hold power and press vol down.
Click to expand...
Click to collapse
Thanks man, I didn't know about that
Is wiping the data (factory reset) going to delete my stuff stored on my SD card? like pic., music, vid. etc?
and do I need to actually wipe the data or will wiping the chache only work?

Factory reset reverts your phone back to the way it was when you got it.
That means all your account settings, device settings, installed applications etc are gone. Everything stored on your SD card will remain there - it's a different storage. The good thing about our Google phones is that you only have to login to Google once and all your stuff is back.
You can try wiping the cache first and see if that works, it won't harm anything. But if that doesn't work, I'm sure a factory reset will.
Good luck.
Greetz

frutelaken said:
Factory reset reverts your phone back to the way it was when you got it.
That means all your account settings, device settings, installed applications etc are gone. Everything stored on your SD card will remain there - it's a different storage. The good thing about our Google phones is that you only have to login to Google once and all your stuff is back.
You can try wiping the cache first and see if that works, it won't harm anything. But if that doesn't work, I'm sure a factory reset will.
Good luck.
Greetz
Click to expand...
Click to collapse
Thanks a lot. I already tried wiping the Cache but it didn't work. I guess I'm going with the factory reset now
Thanks again

the factory reset didn't work !
still stuck on Google logo
any advice?

farisallil said:
the factory reset didn't work !
still stuck on Google logo
any advice?
Click to expand...
Click to collapse
Can you connect your device to your computer via USB and start "adb logcat" at the Terminal/Command prompt? Does it give you any kind of readout at all?

Try doing a hard reset.

GchildT said:
Can you connect your device to your computer via USB and start "adb logcat" at the Terminal/Command prompt? Does it give you any kind of readout at all?
Click to expand...
Click to collapse
I'm not an expert in these things ... is there any post I can follow to do the things you talked about? I'm not sure that I have all the drivers needed on my pc
I do appreciate your help

farisallil said:
I'm not an expert in these things ... is there any post I can follow to do the things you talked about? I'm not sure that I have all the drivers needed on my pc
I do appreciate your help
Click to expand...
Click to collapse
One thing you should consider is just returning the phone, especially if you never flashed or rooted or unlocked bootloader.
Sent from my Nexus S using XDA App

matt2053 said:
One thing you should consider is just returning the phone, especially if you never flashed or rooted or unlocked bootloader.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I would if I was in the States

just unlock it and flash a nice CM7 with Trinity on top
Here's a rooting guide: http://forum.xda-developers.com/showthread.php?t=895545
There's another guide out there for the i9023 (European version).

GchildT said:
Can you connect your device to your computer via USB and start "adb logcat" at the Terminal/Command prompt? Does it give you any kind of readout at all?
Click to expand...
Click to collapse
No. The device doesn't even show up when I type "adp devices"
Is there anything else I should try?

Thanks
I can perform things with Fastboot
I don't want to root or unlock the phone. Is there anything else I can do?
I tried typing Fastboot update update.zip after downloading the stock rom update 2.3.4 and putting it in the SDK tools directory but it gave me the msg "faild to upload update.zip"

Try to reset with Odin.

[Q] Phone can't access storage

All of a sudden, no apps on my phone can access the storage, any app that needs to just gives an error.
In recovery mode, if i try and format the cache partition, it can't access the drive and if i try via USB all i get is a few screenshots i have taken since this started happening, which are 0kb.
Any ideas? Thanks!

Jleagle said:
All of a sudden, no apps on my phone can access the storage, any app that needs to just gives an error.
In recovery mode, if i try and format the cache partition, it can't access the drive and if i try via USB all i get is a few screenshots i have taken since this started happening, which are 0kb.
Any ideas? Thanks!
Click to expand...
Click to collapse
It's corrupted, I think you have to wipe it. Better flash the factory image to be safe

GtrCraft said:
It's corrupted, I think you have to wipe it. Better flash the factory image to be safe
Click to expand...
Click to collapse
is this common? I dont think i was even using the phone when it happened. Is there a tutorial somewhere to do this? My N5 is not rooted at the moment.

Jleagle said:
is this common? I dont think i was even using the phone when it happened. Is there a tutorial somewhere to do this? My N5 is not rooted at the moment.
Click to expand...
Click to collapse
It's not common at all, but a bad file or maybe a virus can corrupt the storage. Did you unlock your bootloader? If not then do a factory reset + wipe storage in settings. Or unlock your bootloader because that does the same thing

GtrCraft said:
It's not common at all, but a bad file or maybe a virus can corrupt the storage. Did you unlock your bootloader? If not then do a factory reset + wipe storage in settings. Or unlock your bootloader because that does the same thing
Click to expand...
Click to collapse
I can do a factory reset, i think. Some apps do seem to work, like hangouts, if the storage is corrupt, how does hangouts access messages?

Jleagle said:
I can do a factory reset, i think. Some apps do seem to work, like hangouts, if the storage is corrupt, how does hangouts access messages?
Click to expand...
Click to collapse
That means part of the storage is corrupt, but the fact that you cant access it means it's no use but to wipe it to prevent further problems

GtrCraft said:
That means part of the storage is corrupt, but the fact that you cant access it means it's no use but to wipe it to prevent further problems
Click to expand...
Click to collapse
Okay, the reset button in settings didnt do anything at all (tried several times), so i went into recovery mode and tried to format the phone there instead. It started but never finished, now my phone will not turn on, it just shows the colorful loading animation forever.

Jleagle said:
Okay, the reset button in settings didnt do anything at all (tried several times), so i went into recovery mode and tried to format the phone there instead. It started but never finished, now my phone will not turn on, it just shows the colorful loading animation forever.
Click to expand...
Click to collapse
wiping through stock recovery takes its own sweet time which maybe b/w 30 min to an hour, so you got to have patience for it, try it once more if it doesn't work flash the factory images

Jleagle said:
Okay, the reset button in settings didnt do anything at all (tried several times), so i went into recovery mode and tried to format the phone there instead. It started but never finished, now my phone will not turn on, it just shows the colorful loading animation forever.
Click to expand...
Click to collapse
Unlock bootloader and flash factory images, there is a tutorial in the general section

[Q] Xperia M2 blocked on boot even after flash

My sony xperia M2 suddenly start blocking on boot. It comes to blue waves animation and it is stuck there.
I used flashtool software to flash new firmware hoping that it will solve the problem, but even after flashing device the problem still occurs.
Please help

TeslaNikola said:
My sony xperia M2 suddenly start blocking on boot. It comes to blue waves animation and it is stuck there.
I used flashtool software to flash new firmware hoping that it will solve the problem, but even after flashing device the problem still occurs.
Please help
Click to expand...
Click to collapse
Best to ask in the Xperia M2 Q&A, Help & Troubleshooting forum.
There you will get quick and proper help.
Good luck !

If it boots to the blue waves that means the Linux kernel is running, but something gets stuck at Java level. As fast attempts you may try to boot the phone without SIM card, or reboot in safe mode (not sure about the key combination, though. I'm a bit new to this phone). The other option is to do an hard reset to factory mode (again, I don't know the boot key combination): Otherwise repair the FW from the PC companion/ Bridge for Mac, I wouldn't use flashtool.

Miche1asso said:
If it boots to the blue waves that means the Linux kernel is running, but something gets stuck at Java level. As fast attempts you may try to boot the phone without SIM card, or reboot in safe mode (not sure about the key combination, though. I'm a bit new to this phone). The other option is to do an hard reset to factory mode (again, I don't know the boot key combination): Otherwise repair the FW from the PC companion/ Bridge for Mac, I wouldn't use flashtool.
Click to expand...
Click to collapse
I've done all of that...I updated software with PC Companion.. I can't get into safe mode, and I did hard reset several time...
But still, same thing is happening, It's still blocked on blue waves animation on boot.

TeslaNikola said:
I've done all of that...I updated software with PC Companion.. I can't get into safe mode, and I did hard reset several time...
But still, same thing is happening, It's still blocked on blue waves animation on boot.
Click to expand...
Click to collapse
Same here i have tried everything you have tried but no luck i hope someome can help !!!! cause i am at a lost....

Unless there is some malfunctioning piece of HW breaking up the boot process I am running out of ideas. After repairing the FW the ROM is like brand new. It should boot. To get more info one would need to run
Code:
adb logcat
From the PC/Mac with the phone connected via USB. But the USB debugging must be enabled. You may give it a try, but I doubt adb would connect.
PS: Wait, unless you guys unlocked the bootloader and restored the wrong TA partition. That would mess up things quite heavily.

Hello, after flashing the ftf it takes a very long term for it too boot up. For me it too about 20mins first time and about 1 hour for one time that I messed up really bad. I just left it on charge. (best charge on pc with adb running) and it should be fine. Also try sticking a pin/paperclip/pen into the hole next to the sim and sd slots. This will force the phone to shut down. Try rebooting. Also while flashing the ftf you need to UNTICK the data and cache (this WILL wipe all your data) AND TICK all the others. This will flash everything else. Also after flashing don't just unplug your phone. Eject it first (no one does that but do it) My current best guess is that. You've installed an app that runs at boot and is poorly written and cause error that stops the phone booting.
Additional to that. The is a chance very slight that one of your files is currupted try doing a md5hash and matching it. Secondly and most likely is that you packaged the ftf wrong if you just downloaded it and popped it inside the flash tools installations folder then it probably won't be this. But if you downloaded with the app, you get to choose what aspect of the ftf to include. So at this stage you might be miss out the kernal or whatever else as you spam next. Try reading my guide if you already haven't. Sorry for the very long post. I hope I helped
Sent from my D2305 using XDA Free mobile app

BlazingBullets said:
Hello, after flashing the ftf it takes a very long term for it too boot up. For me it too about 20mins first time and about 1 hour for one time that I messed up really bad. I just left it on charge. (best charge on pc with adb running) and it should be fine. Also try sticking a pin/paperclip/pen into the hole next to the sim and sd slots. This will force the phone to shut down. Try rebooting. Also while flashing the ftf you need to UNTICK the data and cache (this WILL wipe all your data) AND TICK all the others. This will flash everything else. Also after flashing don't just unplug your phone. Eject it first (no one does that but do it) My current best guess is that. You've installed an app that runs at boot and is poorly written and cause error that stops the phone booting.
Additional to that. The is a chance very slight that one of your files is currupted try doing a md5hash and matching it. Secondly and most likely is that you packaged the ftf wrong if you just downloaded it and popped it inside the flash tools installations folder then it probably won't be this. But if you downloaded with the app, you get to choose what aspect of the ftf to include. So at this stage you might be miss out the kernal or whatever else as you spam next. Try reading my guide if you already haven't. Sorry for the very long post. I hope I helped
Sent from my D2305 using XDA Free mobile app
Click to expand...
Click to collapse
I can see that flashing was successful because icon that shows when phone is turned off and charging has changed. But regardless of new firmware, the problem stays the same. I've left it for hours to boot but nothing.
I also don't think that installing bad application is a reason for this, because I haven't installed anything for days before this happened.

TeslaNikola said:
I can see that flashing was successful because icon that shows when phone is turned off and charging has changed. But regardless of new firmware, the problem stays the same. I've left it for hours to boot but nothing.
I also don't think that installing bad application is a reason for this, because I haven't installed anything for days before this happened.
Click to expand...
Click to collapse
Sorry for the super late reply and your problem is probably fixed by now. The FTF should flash everything. if you have them all ticked (except data and cache, they need to be UNTICKED for it to be flashed). If it doesn't solve your problem then its a bootloader problem and i personally cannot help you. You'll have to call into Sony.

Nexus 5 bootloop, stuck in Rom intro - Don't know how to connect it to my pc

First of all, I'm pretty noob this days on Android so I'm very sorry guys, also english is not my first language.
My nexus was working great until today. I ended a Whatsapp Call and get a black screen, phone looks frozen (happened before). Reboot it and works fine for 5-10 minutes, after that it started to reboot itself the whole time in bootlop, stuck in the rom intro, after the Google text. My rom is one of the very first roms from Slim Roms, I'm sorry I don't remember the Android Version, but is "old".
I can access to the recovery mode tho. I tried to wipe dalvik cache and the TWRP failed, wipe and factory reset, fail as well... I don't know what else to do. I don't have any image to install in the sd, or any backup. Windows 10 recognize an "android" but can't access to it so I can't copy any file to it.
Is my phone dead or can I do something? I love this phone :crying:

Any help please? I tried using ADB and get to copy some files into the phone but still every time I try to do a wipe cache, factory reset or what ever I get a Unable to mount Data / Cache / Storage... every time the same error.
I google it and found that some people could fix that error by repairing the file system and select ext4. But I can't do that, my TWRP build is quite old (v2.6.3.4) and doesn't have that option here. Any suggestions?
Thanks btw

Me again
I've been reading forums for more than 7 hours today and trying different solutions, and nothing. But found this guy here https://androidforums.com/threads/is-my-nexus-5-dead.1099076/
He basically had the same issue as me few years ago, exactly the same, He didn't find any luck apparently.
How is it possible that a phone that can get access to TWRP or copy/flash files via ADB/Fastboot can't be saved? Theoretically in this case this is not a hard bricked, right? So? This is so so weird

It's possible that portions of the internal memory are damaged.
The only thing left to try is flash a stock ROM using ADB commands. I recommend trying a KK ROM.

No OS but twrp working
Hello friend.
If I have understood your problem correctly then you have twrp working but no os.
I found that there is an option in twrp to enable MTP. once you do that you will be able to access it. While the phone is in recovery mode connect it to the computer and it will get recognized and you can transfer zip file to it and then flash a new os.
Cheers!

audit13 said:
It's possible that portions of the internal memory are damaged.
The only thing left to try is flash a stock ROM using ADB commands. I recommend trying a KK ROM.
Click to expand...
Click to collapse
I tried that already, it does the installation thing but always fail in the end
mevrik_007 said:
Hello friend.
If I have understood your problem correctly then you have twrp working but no os.
I found that there is an option in twrp to enable MTP. once you do that you will be able to access it. While the phone is in recovery mode connect it to the computer and it will get recognized and you can transfer zip file to it and then flash a new os.
Cheers!
Click to expand...
Click to collapse
Also tried that: new rom+ gapps via usb adb and the TWRP says Failed...
I mean I still have OS because every single time I try to turn on my phone the animation screen of the Slim Rom goes in. The problem is I can't install anything new, no new rom, no factory image, no new version of TWRP, I can't wipe data or cache or do a factory reset because I get a big red Failed always. Feelsbad

ekeixdurden said:
I tried that already, it does the installation thing but always fail in the end
Also tried that: new rom+ gapps via usb adb and the TWRP says Failed...
I mean I still have OS because every single time I try to turn on my phone the animation screen of the Slim Rom goes in. The problem is I can't install anything new, no new rom, no factory image, no new version of TWRP, I can't wipe data or cache or do a factory reset because I get a big red Failed always. Feelsbad
Click to expand...
Click to collapse
Try this: lock the bootloader and reboot back into the bootloader. If the bootloader remains locked, that's a good sign. If the bootloader is unlocked, that is a bad sign.

audit13 said:
Try this: lock the bootloader and reboot back into the bootloader. If the bootloader remains locked, that's a good sign. If the bootloader is unlocked, that is a bad sign.
Click to expand...
Click to collapse
I tried that with the Nexus root tool kit and the bootloader still is unlocked

ekeixdurden said:
I tried that with the Nexus root tool kit and the bootloader still is unlocked
Click to expand...
Click to collapse
Tells me that the memory chip is defective and needs to be replaced.
Indicates to me that the chip had lost its write capability.

audit13 said:
Tells me that the memory chip is defective and needs to be replaced.
Indicates to me that the chip had lost its write capability.
Click to expand...
Click to collapse
Shieeeet... So nothing to do I guess? I already ordered a new phone but if I can save this beauty would be great

It would be great to fix it but the simplest solution may be to buy a nexus 5 with a smashed screen and working motherboard. I've done this before and it's worked out well because the nexus 5 is pretty old by today's phone standards so I got it cheap.

hmm not a bad idea at all. Thank you!

Suddenly my phone bricked. Need help

Phone was working ok yesterday all day, then I has to take a flight to another city and timezone. When I arrived everything still was ok for about 1 hour, then I wanted to login in the hotel wifi and it wasnt showing the networks. Tried turning on mobile data ando it wasnt turning on either. Rebooted the phone, didn't work. Then I tried to go to the settings and I got an error message "Settings isnt working" and shuts the window. Another message that suddenly appears is HTC Mobile data Lite isnt working.
Tried with info settings > settings > clear data and cache. Didnt work.
Rebooted by holding power and volumen buttons, didnt work.
Went to boot options it says is locked and that ”File" wasnt found.
They boot to recovery gets stuck on the red warning with a triangle image.
Lastly the phone got stuck on reboots, after I do they security pattern it shows they splash screens and logos, reboots and asks for the pattern again.
Never flashed or did something with system files or kernels on this phone.
Wanted to try factroy reset but when I was able to go to the home screen and connect the phone to a Mac using the app AndroidFile Manager..? It said 8gb available to select, which seemed wrong as my phone was almost 60gb full, so wasnt sure it was going to be a good backup.
Any help on what can I do to backup ando solve the issue?
Thanks!

Clear system cache if that's an option.
Factory reset.
If that doesn't get it it will need a reflash. The flight may have caused a Single Event Upset, which is more likely to happen at high altitudes.
The hotel wifi is also suspect, root kit.
Lastly it could be a mobo failure or other hardware issues.

Is possible to clear cache if I can't access home screen? Any chance of backup before factores reset?
I don't think was wifi, didnt have a chance to connect to it or something

I think your stock rom has encrypted your phone's memory . If you want to S-OFF you can try a TWRP recovery otherwise you can install a RUU rom at home. All your data will be destroyed.

Figured out how to wipe partition cache...didn't help. Still stuck on boot loops.
All your data will be destroyed.
Click to expand...
Click to collapse
So there is no method to pull my data out of the device before trying to flash something into it?

Try starting it in safe mode. May take a few tries.
If you get it into safe mode, grab the data.
That's probably your last hope.
This is one big reason I always use a phone that supports an SD card. I use the SD card as the data drive; all critical data goes here. I then redundantly and regularly backup the SD card.
The data drive provides a buffer if the OS crashes/burns and most times is unaffected.
Everything I need to do a full reload/restore is on my data drive. It's time staggered backed up on multiple flashsticks and hdds.
I've lost whole databases before; lessons from the U of hard knocks tend to stick... and suck.

blackhawk said:
Try starting it in safe mode. May take a few tries.
If you get it into safe mode, grab the data.
That's probably your last hope.
This is one big reason I always use a phone that supports an SD card. I use the SD card as the data drive; all critical data goes here. I then redundantly and regularly backup the SD card.
The data drive provides a buffer if the OS crashes/burns and most times is unaffected.
Everything I need to do a full reload/restore is on my data drive. It's time staggered backed up on multiple flashsticks and hdds.
I've lost whole databases before; lessons from the U of hard knocks tend to stick... and suck.
Click to expand...
Click to collapse
Already tried safe mode before your reply. Didn't work either.
Oh well, gonna go for the factory reset then.
Thanks for your help.

xmago said:
Already tried safe mode before your reply. Didn't work either.
Oh well, gonna go for the factory reset then.
Thanks for your help.
Click to expand...
Click to collapse
Try a few more times... play with it.

Been trying, keeps rebooting after entering the security pattern.
I can go to emergency call, it shows com.android.phone is not working but if I click wait after a while it shows the phone UI, I can take screenshots and move the volume bars... one time I don't know how or why, I left the phone while I read something else, on the pattern screen and I had the "Do you want to transfer files" message ... so this gives me hope that I will be able to either go to the system 1 time, or that the ADB is detected so I can pull data.
Tried fastboot boot twrp.img from power shell, but got the warning device won't boot. I guess because I didn't unlocked it and wipe the data first.

Found stock ROM that matches my CID/MID/Carrier, etc. Can I use this to flash something into my phone and fix the booting problem without wiping data?

xmago said:
Found stock ROM that matches my CID/MID/Carrier, etc. Can I use this to flash something into my phone and fix the booting problem without wiping data?
Click to expand...
Click to collapse
The problem is likely in the user data partition itself. Start flipping firmware around all bets are off. Be a lot safer if you could get it into safe mode to retrieve the data.

blackhawk said:
The problem is likely in the user data partition itself. Start flipping firmware around all bets are off. Be a lot safer if you could get it into safe mode to retrieve the data.
Click to expand...
Click to collapse
Gonna keep trying to enter system then, maybe I get lucky.
The zip I downloaded had other zips inside and I can't open or extract them, windows says they are not valid. So I downloaded a different ROM from a different site, and had the same issue. Is this normal? Don't want to be flashing corrupt zip files obviously

xmago said:
Gonna keep trying to enter system then, maybe I get lucky.
The zip I downloaded had other zips inside and I can't open or extract them, windows says they are not valid. So I downloaded a different ROM from a different site, and had the same issue. Is this normal? Don't want to be flashing corrupt zip files obviously
Click to expand...
Click to collapse
The only boot loop I had where I needed data eventually booted into safe mode by itself after a couple tries at normal booting, convenient.
The next time it happened, a few days latter I was ready, lesson learned, always backup data.
As for the files, you're in deeper then I ever had to go. A factory reset be easier and safer if the rom isn't the source of corruption. You got yourself between a rock and a hard place. Personally I would have written the data off by now and factory reset. Of course that's because almost all the data was backed up.
Use the exact same rom.
Someone here can spot what's wrong though with your methods... have patience.

Seems I'm screwd. Did a factory reset, now I'm stuck on the Internet configuration screen after selecting language. Networks don't appear and I got the same "HTC Mobile Data Lite" error screen saying isn't working.
The top bar has a lock and only NFC is turned on. Can't pass that screen.

xmago said:
Seems I'm screwd. Did a factory reset, now I'm stuck on the Internet configuration screen after selecting language. Networks don't appear and I got the same "HTC Mobile Data Lite" error screen saying isn't working.
The top bar has a lock and only NFC is turned on. Can't pass that screen.
Click to expand...
Click to collapse
Try pulling the sim card.

blackhawk said:
Try pulling the sim card.
Click to expand...
Click to collapse
Didn't have one, then I inserted it again, no change. This was the original problem when I got in to the hotel, couldn't turn on wifi or mobile data.
Not sure what else to try. Wanted to try with a custom ROM or something, but can't unlock bootloader, because I can't get the identifier token since I can't get to the debug settings to turn on OEM unlock.
Fastboot oem unlock command is giving me an error.
The status of my software (on the bootloader) says modified, not sure if is it because I tried to boot a twrp.img (but afaik I understood should have been wiped after a reboot)
Extracted the zips with the RUU tool and got some img files, maybe I should try to flash some of those files.

Before you try anything else get the right procedure from an expert here. Otherwise you may trash the one or two shots you might have have.
I'm not that expert but there are members here that are. Sorry to see you having so much trouble...

I had the same problem,
This is processor fault .
the solution that i found to solve this problem is turn off the phone and heat the back cover under the camera using heatgun or hairdyer for about 30sec, don't make it too hot, then power up the phone and long press hardly the back cover under camera using your tumbs while HTC logo comes up. This makes my phone succesed booting up and the signal show up again. Once the phone turn up, just backup everything.
If the signal not showing up and wifi not working , you can use bluetooth tethering or using "gnirehtet" for reverse usb tethtring from computer.
*important : when the phone turn on, go to setting to delete the lock pattern/pin to make your phone not locked.