Nexus 5 no calls in or out. BUT! LTE working. - Nexus 5 Q&A, Help & Troubleshooting

Bought a nexus 5 with a broken screen for 30 bucks. With that in mind, swapped the screen, battery door and radio module. Before doing the prior tried several roms, flashed a number of modems and it didn't fixed. The issue is the following, when I try to make a call, it just stays in the “calling" screen for about 20 seconds or so and and it just quits. Incoming calls go straight to voice mail. Currently running tesla rom 6.0.1. What info i can provide could be potentially useful to fix this problem?

Does the same thing on stock rom?

audit13 said:
Does the same thing on stock rom?
Click to expand...
Click to collapse
Yes, yes it does. Downgraded all the way to 4.4.4 with a factory image, hoping that it could solve the issue. But it didn't.

Strange. The sim works properly in another phone? Will the data work with the phone in 3g mode?

The SIM is new, and it doesn't work in 3g mode

audit13 said:
Strange. The sim works properly in another phone? Will the data work with the phone in 3g mode?
Click to expand...
Click to collapse
The SIM is new, and it doesn't work in 3g mode

There are 2 versions of the n5: 820 and 821.
Do both phones have the same model #?

audit13 said:
There are 2 versions of the n5: 820 and 821.
Do both phones have the same model #?
Click to expand...
Click to collapse
Bootloader says D820

Both phones are "D820"? Were you able to confirm that calling worked on the phone you bought before making the swap?

audit13 said:
Both phones are "D820"? Were you able to confirm that calling worked on the phone you bought before making the swap?
Click to expand...
Click to collapse
The calling did not worked before the swap, and the new module was bought on eBay. I must say that the LTE and wi-fi signal improved significantly with the replacement part.

3G doesn't work for data or calls? If not, sounds like there may be a hardware defect.

Related

Nexus 5 on Sprint won't find signal

my mom had Cyanogenmod on her phone and was tethering at the time. Phone rebooted all of a sudden and went into boot loop getting pretty hot. she let the battery run down, and tried to turn it on again next day but it boot loop again. I had her flash Pure Nexus rom and it seemed to be fine, but now it won't get any Sprint signal at all
Any ideas what could cause no signal? Could the phone be fried or is it some software issue? Not sure what else to try
Is the phone showing there correct info when dialing #*06#?
audit13 said:
Is the phone showing there correct info when dialing #*06#?
Click to expand...
Click to collapse
I will try this. Thanks for the tip.
(I'm OP, was on that other account accidentally - sorry about that!)
audit13 said:
Is the phone showing there correct info when dialing #*06#?
Click to expand...
Click to collapse
She entered the code and it returned "Cellular network not available."
any ideas? is the thing fried?
OMG, I'm sorry. The code is *#06#.
audit13 said:
OMG, I'm sorry. The code is *#06#.
Click to expand...
Click to collapse
so this code just gave her the IMEI # for her phone, should it say more?
If it returns the imei #, that's good because it the imei was not valid, that could explain why there is no signal.
Any signal with a stock ROM? Does the imei # have to be provisioned by Sprint?
audit13 said:
If it returns the imei #, that's good because it the imei was not valid, that could explain why there is no signal.
Any signal with a stock ROM? Does the imei # have to be provisioned by Sprint?
Click to expand...
Click to collapse
trying stock rom now.
I checked with sprint and they said no issues on the account or with the phone
Does the imei have to be activated by Sprint since Sprint is cdma?
audit13 said:
Does the imei have to be activated by Sprint since Sprint is cdma?
Click to expand...
Click to collapse
she has been using this phone for some time, so it should already be activated. It shows perfectly in the account according to the rep
Well, I am at a loss as to why it does not pick up any signal since the imei is intact, it's running a stock ROM, and everything is fine on Sprint's side.
Does the phone have a sim slot (I'm not familiar with the Sprint model)? If it does, try a sim in the phone to see if it can pick up any signals?
audit13 said:
Well, I am at a loss as to why it does not pick up any signal since the imei is intact, it's running a stock ROM, and everything is fine on Sprint's side.
Does the phone have a sim slot (I'm not familiar with the Sprint model)? If it does, try a sim in the phone to see if it can pick up any signals?
Click to expand...
Click to collapse
So I had her flash the stock rom posted in this forum and it works perfectly!
I had her try the Pure nexus rom again, and guess what, doesn't work again!
so it seems like the Pure nexus rom is not compatible with Sprint? The newer features are nice, but if it doesn't work, I guess it doesn't work!
Thanks so much for all your help!
You're very welcome. I learned something too! Thank you.

No carrier signal after upgrade to MM

I've upgraded my H810 from 5.1 to android 6.0 and after this I don't have carrier signal anymore.
I've returned to 5.1 but it doesn't work.
Does somebody know how to fix this?
pgmayordomo said:
I've upgraded my H810 from 5.1 to android 6.0 and after this I don't have carrier signal anymore.
I've returned to 5.1 but it doesn't work.
Does somebody know how to fix this?
Click to expand...
Click to collapse
Did you reset the device? Did you remove your sim and put it back in?
Sent from my iPhone using Tapatalk
We are in the same boat. Except mine came back from repair from LG and worked for 4 days and has been stuck with "no service" on my screen and no reception bars. I have done multiple reboots, a reset, boot w/sim, w/o sim, etc.
Black-Dash said:
We are in the same boat. Except mine came back from repair from LG and worked for 4 days and has been stuck with "no service" on my screen and no reception bars. I have done multiple reboots, a reset, boot w/sim, w/o sim, etc.
Click to expand...
Click to collapse
Have you tried another sim? Or your sim in another phone? You'll most likely have to warranty it again.
Sent from my iPhone using Tapatalk
hyelton said:
Have you tried another sim? Or your sim in another phone? You'll most likely have to warranty it again.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yes, the issue isn't the sim at all. My sim works in my other phones and no other sim works in this one. I was afraid I'd have to send it in again. After this next fix, I'll be giving up on LG phones in general.
Black-Dash said:
Yes, the issue isn't the sim at all. My sim works in my other phones and no other sim works in this one. I was afraid I'd have to send it in again. After this next fix, I'll be giving up on LG phones in general.
Click to expand...
Click to collapse
Well the G4 was a dud in my opinion same went for the G3. Performance and reliability my old G2 beats both of them. Now the G5 & G6 are great devices. Only issues I've seen with the G5 are power button and charger port issues.
hyelton said:
Well the G4 was a dud in my opinion same went for the G3. Performance and reliability my old G2 beats both of them. Now the G5 & G6 are great devices. Only issues I've seen with the G5 are power button and charger port issues.
Click to expand...
Click to collapse
I was anticipating getting a G6 or V20
I've been falling into a "no service" mode on and off for a couple months. Ever since I decided to bite the bullet and move from rooted Lollipop to obviously-unrooted Marshmallow in an attempt to clean it up for an RMA, it's been working just fine. Figures.

My friends One cant make calls anymore?

So me and my friend swapped our Ones because mine had a broken aux port and his was fine, but his casing is pretty battered. So my phone which is now his, its been fine for a few weeks but a few days ago, the network has been playing up. He cannot make calls, but can send texts. But, in network settings, no networks appear when you go to select one. The APN settings are correct, signal is a bit hit and miss, sometimes its there, and sometimes its there but cannot connect to the internet. WiFi works fine. I also tried swapping SIM cards and the same issues were happening with my SIM or his SIM.
It was running Sultan's CM13 ROM with the "firmware_fixed" firmware/radio. I thought maybe something had gone wrong so I then flashed Sultan's Lineage OS and it is still having the same problems. I've tried a full wipe and factory reset, no luck.
Does anyone have any suggestions on how to fix it? or could it be a hardware issue?
Thanks,
donk165
donk165 said:
So me and my friend swapped our Ones because mine had a broken aux port and his was fine, but his casing is pretty battered. So my phone which is now his, its been fine for a few weeks but a few days ago, the network has been playing up. He cannot make calls, but can send texts. But, in network settings, no networks appear when you go to select one. The APN settings are correct, signal is a bit hit and miss, sometimes its there, and sometimes its there but cannot connect to the internet. WiFi works fine. I also tried swapping SIM cards and the same issues were happening with my SIM or his SIM.
It was running Sultan's CM13 ROM with the "firmware_fixed" firmware/radio. I thought maybe something had gone wrong so I then flashed Sultan's Lineage OS and it is still having the same problems. I've tried a full wipe and factory reset, no luck.
Does anyone have any suggestions on how to fix it? or could it be a hardware issue?
Thanks,
donk165
Click to expand...
Click to collapse
Try flashing other firmwares as well.
Mr.Ak said:
Try flashing other firmwares as well.
Click to expand...
Click to collapse
I've tried flashing the idprophecy's c1_11_00006 firmware , the stock 0241 modem and also the firmware_fixed one. All of them are doing the same thing, the main issue is that I get an error while searching for networks. I can call my network operator's topup number but people cannot call me, it either cannot connect or goes to voicemail.
donk165 said:
I've tried flashing the idprophecy's c1_11_00006 firmware , the stock 0241 modem and also the firmware_fixed one. All of them are doing the same thing, the main issue is that I get an error while searching for networks. I can call my network operator's topup number but people cannot call me, it either cannot connect or goes to voicemail.
Click to expand...
Click to collapse
Are you using the same carrier as your frand does?
Mr.Ak said:
Are you using the same carrier as your frand does?
Click to expand...
Click to collapse
My friend is on EE and I am on Three. Both are different networks, and with both sims, it does the same thing, It cannot find the network. I have tried both sims in the other OnePlus One and it detects the networks with no problem.
I guess the next step would be going back to full stock and see if that works. If that is a no go, I can only assume its a hardware issue
Hi again,
I have tried again to fix this phone but I think I have exhausted all software options. I fastboot flashed all the original stock files, completely went back to stock ROM and the same issues are there. It gets signal, and it says that mobile data is working, but doesn't actually connect if i open the play store etc. I managed to get a call to work for about 5 minutes before the call ended on this phone, but was still going on the other phone which called it. It does allow calls sometimes but they drop out, other times it wont dial at all.
At this point, I can only assume there is some antenna damage or something similar? I did a quick google and worked out that the antenna is on the daughter board on the bottom of the phone, and there is also an antenna wire also. Would it be worth it to buy these replacement parts and see if this would fix the issue?
Thanks
donk165 said:
At this point, I can only assume there is some antenna damage or something similar? I did a quick google and worked out that the antenna is on the daughter board on the bottom of the phone, and there is also an antenna wire also. Would it be worth it to buy these replacement parts and see if this would fix the issue?
Thanks
Click to expand...
Click to collapse
You only need the network antenna,I suppose,but is there any recent activity that could damage hardware in your device?
Mr.Ak said:
You only need the network antenna,I suppose,but is there any recent activity that could damage hardware in your device?
Click to expand...
Click to collapse
Its my friends phone now, we traded. And he said he hasn't dropped it or anything like that. But judging how battered the phone is that he traded me, he might have damaged it and not realized. It had been working fine for me in the 2+ years I had the phone. And after the trade, the phone worked fine for him for a few weeks. Its very weird. I've tried my SIM and his SIM in the phone, both sims work fine in my phone but not his.
donk165 said:
Its my friends phone now, we traded. And he said he hasn't dropped it or anything like that. But judging how battered the phone is that he traded me, he might have damaged it and not realized. It had been working fine for me in the 2+ years I had the phone. And after the trade, the phone worked fine for him for a few weeks. Its very weird. I've tried my SIM and his SIM in the phone, both sims work fine in my phone but not his.
Click to expand...
Click to collapse
I see,so if you believe that there could be a hardware damage,you can go with the network antenna and see if it fares.

"No Service" but SIMs detected and work on other phones

Essentially, my phone started reading "No service" even though I am at home where I normally get full bars. I chalked it up to a Visible issue, but the problem persisted even after several days and multiple restarts, so I put the SIM in my iPhone and it works great...
I then put a MInt Mobile SIM in the G7 Power and again "No service" but the SIM is detected because when one is not inserted it says No SIM but that goes away when I insert one, and I can read the ICCID in About Phone.
I tried a factory reset and even reflashed the most recent stock firmware using the the LMSA tool and no dice. Huge issue and don't even know why considering that my phone has always been stock. Could I actually be dealing with a hardware issue?
og1502 said:
Essentially, my phone started reading "No service" even though I was at home where I normally get full bars. I chalked it up to a Visible issue, but the problem persisted even after several days and multiple restarts, so I put the SIM in my iPhone and it works great...
I then put a MInt Mobile SIM in the G7 Power and again "No service" but the SIM is detected because when one is not inserted it says No SIM but that goes away when I insert one, and I can read the ICCID in About Phone.
I tried a factory reset and even reflashed the most recent stock firmware using the the LMSA tool and no dice. Huge issue and don't even know why considering that my phone has always been stock. Could I actually be dealing with a hardware issue?
Click to expand...
Click to collapse
It looks like your G7 power is locked ....so " No service" as expected...
If it is unlocked , using manually network searching to see if it sees any network around you....
Or type "*#06" , if it still has IMEI.....
Sent from my LG-LS997 using Tapatalk
cgigate said:
It looks like your G7 power is locked ....so " No service" as expected...
If it is unlocked , using manually network searching to see if it sees any network around you....
Or type "*#06" , if it still has IMEI.....
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
I don't think my phone is locked, as it was working fine on Visible for multiple weeks. Also, it's the Amazon edition and those are SIM unlocked. Do you mean some other type of lock?
Manually searching for a network results in it endlessly search for a network but never finding/listing any. Yes, *#06# results in the IMEI, MEID (HEX and DEC), and serial number being displayed.
I honestly think it's a hardware issue because I did flash the stock firmware using LMSA tool and that didn't help, but I do find that very hard to believe so I'm wondering if anyone has any other suggestions...
og1502 said:
I don't think my phone is locked, as it was working fine on Visible for multiple weeks. Also, it's the Amazon edition and those are SIM unlocked. Do you mean some other type of lock?
Manually searching for a network results in it endlessly search for a network but never finding/listing any. Yes, *#06# results in the IMEI, MEID (HEX and DEC), and serial number being displayed.
I honestly think it's a hardware issue because I did flash the stock firmware using LMSA tool and that didn't help, but I do find that very hard to believe so I'm wondering if anyone has any other suggestions...
Click to expand...
Click to collapse
Ok, if the manual search not able to find any network... The baseband chip/circuit has issue
Sent from my LG-LS997 using Tapatalk
cgigate said:
Ok, if the manual search not able to find any network... The baseband chip/circuit has issue
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
Okay. Is there some test I can run to confirm?
og1502 said:
Okay. Is there some test I can run to confirm?
Click to expand...
Click to collapse
What firm ware did u flash
og1502 said:
I don't think my phone is locked, as it was working fine on Visible for multiple weeks. Also, it's the Amazon edition and those are SIM unlocked. Do you mean some other type of lock?
Manually searching for a network results in it endlessly search for a network but never finding/listing any. Yes, *#06# results in the IMEI, MEID (HEX and DEC), and serial number being displayed.
I honestly think it's a hardware issue because I did flash the stock firmware using LMSA tool and that didn't help, but I do find that very hard to believe so I'm wondering if anyone has any other suggestions...
Click to expand...
Click to collapse
I used Visible for about a year,
I stopped getting a signal at home, no network connection.
Figured out that I could get a signal in some other areas if I drove around.
Visible uses Verizon network and is owned by Verizon.
I had used Verizon for almost 20 years before switching so I have a good idea where it should work.
I suspect that Verizon has changed some frequencies from 4g to 5g or something.
I contacted Visible several times even got a new sim but just couldn't get a dependable connection.
So I switched to Pure Talk USA a AT&T mvno.
My issue seems a little different than yours but it could be related.
Sent from my ocean using XDA Labs
og1502 said:
Essentially, my phone started reading "No service" even though I was at home where I normally get full bars. I chalked it up to a Visible issue, but the problem persisted even after several days and multiple restarts, so I put the SIM in my iPhone and it works great...
I then put a MInt Mobile SIM in the G7 Power and again "No service" but the SIM is detected because when one is not inserted it says No SIM but that goes away when I insert one, and I can read the ICCID in About Phone.
I tried a factory reset and even reflashed the most recent stock firmware using the the LMSA tool and no dice. Huge issue and don't even know why considering that my phone has always been stock. Could I actually be dealing with a hardware issue?
Click to expand...
Click to collapse
in the same boat currently with my g7 except i have service and use Verizon, but its extremely inconsistent. I also think its a hardware issue, but it only happened after I flashed a custom rom (Resurrection Remix). I don't think it's the custom rom though, as I went back to stock entirely and still the same issue. Haven't even owned my phone for over a year and its doing this.
What carrier u using now if ur on verizon that's the problem it don't like custom roms and which roms
roadkill42 said:
What firm ware did u flash
Click to expand...
Click to collapse
I used LMSA to flash the latest stock firmware package: OCEAN_AMZ_QPO30.85_23_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml.zip
While I've flashed custom ROMs on tens of phones in the past, this is an Amazon version of the phone with a locked bootloader so it's always been stock.
sd_shadow said:
I used Visible for about a year,
I stopped getting a signal at home, no network connection.
Figured out that I could get a signal in some other areas if I drove around.
Visible uses Verizon network and is owned by Verizon.
I had used Verizon for almost 20 years before switching so I have a good idea where it should work.
I suspect that Verizon has changed some frequencies from 4g to 5g or something.
I contacted Visible several times even got a new sim but just couldn't get a dependable connection.
So I switched to Pure Talk USA a AT&T mvno.
My issue seems a little different than yours but it could be related.
Sent from my ocean using XDA Labs
Click to expand...
Click to collapse
This is very interesting, but I actually noticed this issue when I was about 35 miles from home, and persisted throughout my trip home - so I don't think that's the problem for me. I appreciate your response though!
Malfrosty said:
in the same boat currently with my g7 except i have service and use Verizon, but its extremely inconsistent. I also think its a hardware issue, but it only happened after I flashed a custom rom (Resurrection Remix). I don't think it's the custom rom though, as I went back to stock entirely and still the same issue. Haven't even owned my phone for over a year and its doing this.
Click to expand...
Click to collapse
I suppose it could be related. Mine phone worked continuously then stopped. Nothing intermittent like what you are describing.
roadkill42 said:
What carrier u using now if ur on verizon that's the problem it don't like custom roms and which roms
Click to expand...
Click to collapse
I'm still using Visible, but on an old iPhone 6s Plus. I have a Mint Mobile SIM in the G7 Power for now - also says "No service" though I also have a perpetual unread voicemail notification with this Mint SIM inserted.
og1502 said:
I used LMSA to flash the latest stock firmware package: OCEAN_AMZ_QPO30.85_23_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml.zip
While I've flashed custom ROMs on tens of phones in the past, this is an Amazon version of the phone with a locked bootloader so it's always been stock.
This is very interesting, but I actually noticed this issue when I was about 35 miles from home, and persisted throughout my trip home - so I don't think that's the problem for me. I appreciate your response though!
I suppose it could be related. Mine phone worked continuously then stopped. Nothing intermittent like what you are describing.
I'm still using Visible, but on an old iPhone 6s Plus. I have a Mint Mobile SIM in the G7 Power for now - also says "No service" though I also have a perpetual unread voicemail notification with this Mint SIM inserted.
Click to expand...
Click to collapse
same here, it only stopped working after I flashed my third custom rom, I haven't been able to find a fix and I've dealt with this issue for around a month and it only gets worse. I hope it isn't hardware for you or me though.
Reflash the stock modems
roadkill42 said:
Reflash the stock modems
Click to expand...
Click to collapse
Certainly should be tried.
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Sent from my ocean using XDA Labs
Quote: Originally Posted by og1502 I used LMSA to flash the latest stock firmware
roadkill42 said:
Reflash the stock modems
Click to expand...
Click to collapse
How to get those modem files?.... I know where to download the stock rom but .... gah I am a noob.
Visible NO SERVICE whatsoever, halp!! :crying::crying:
They inside the stock firmware
roadkill42 said:
They inside the stock firmware
Click to expand...
Click to collapse
Thanks! applied those from the latest android 10, still no service. so sad..
DO u know what else can be done? Thanks again
lessmeat said:
Thanks! applied those from the latest android 10, still no service. so sad..
DO u know what else can be done? Thanks again
Click to expand...
Click to collapse
Try the rr rom
roadkill42 said:
What carrier u using now if ur on verizon that's the problem it don't like custom roms and which roms
Click to expand...
Click to collapse
I'm having a similar problem. I'm on the Verizon network. I get a "Mobile network is not available" message. I was running LineageOS 17, then switched to Resurrection Remix 8. I have the same problem with both ROMs. I have been trying to narrow down whether or not this is a hardware issue or software issue or a verizon blocking issue.
tmiller101 said:
I'm having a similar problem. I'm on the Verizon network. I get a "Mobile network is not available" message. I was running LineageOS 17, then switched to Resurrection Remix 8. I have the same problem with both ROMs. I have been trying to narrow down whether or not this is a hardware issue or software issue or a verizon blocking issue.
Click to expand...
Click to collapse
It's rom ishues the new colt rom and the new rr should work . Most of these roms are for GSM carriers they are starting to get the cdma to work now
roadkill42 said:
It's rom ishues the new colt rom and the new rr should work . Most of these roms are for GSM carriers they are starting to get the cdma to work now
Click to expand...
Click to collapse
Newer than RR 8.6.4? Not sure I have heard of colt. I'lll have to dig into that.

Question Calls drop after 29m50s

Running xiaomi.eu 13.0.8 stable. All my outgoing calls end at 29m50s.
I have tried calling different numbers so not a problem with the called number. I have put my Vodafone UK SIM in my S22 Ultra and that's fine, but any call I'm on just terminates at 29m50s.
Has anyone else got this problem? Hopefully we'll see an update soon which may fix it.
this could just be your carrier having a call duration restriction, have you tried your sim card in another device to rule out carrier issue?
phibersg said:
this could just be your carrier having a call duration restriction, have you tried your sim card in another device to rule out carrier issue?
Click to expand...
Click to collapse
Yes. It's just the Xiaomi 12S Ultra. With my Vodafone SIM and EE SIM, they both disconnect calls, and in an iPhone, S22, Pixel, etc. they don't
Upgraded to 13.0.9 and still got the issue
Can anyone else try a call and see if they have the same problem?
Has anyone managed to make a call longer than 29m50s?
Just performed a factory reset and same issue.
chistery said:
Has anyone managed to make a call longer than 29m50s?
Just performed a factory reset and same issue.
Click to expand...
Click to collapse
fine here
SirTAVARES said:
fine here
Click to expand...
Click to collapse
Thanks. Good to know it's not every device. I assume you're running xiaomi.eu 13.0.10?
I know it's not my SIM or my network, so it must be the phone, I just don't know what.
chistery said:
Thanks. Good to know it's not every device. I assume you're running xiaomi.eu 13.0.10?
I know it's not my SIM or my network, so it must be the phone, I just don't know what.
Click to expand...
Click to collapse
yea 13.0.10 eu.
no idea. the only thing i noticed is a drop of quality due the spot where i am, constantly changes between 3g, 4g, 5g depending on where i am. but making it 4g only fixes.
So I formatted/wiped and went back to 13.0.8
Managed a 31 minute call
Installed 13.0.10, didn't sign in to anything, update any apps, etc.
Call disconnected at 29m50.
Time to give up with this phone I guess.
Hi,
I'm experiencing the same issue and it's been behaving this way since day 1. I've tried two different SIM cards. I've even gone as far as factory wiping the phone and even disabling VOLTE and using 3G for calls but it hasn't helped. I'm running on the stock CN ROM.
I want to return the phone, but I doubt I'll get it refunded in full since I've been using it for so long and I'm unsure what Giztop would do and how I'd be able to prove to them it's faulty. v13.0.11 was just released recently and it's not helped either.
I've decided I'm going to wait for the Vivo X90 Pro+ or Samsung S23U and be done with this phone since this issue is a dealbreaker as I tend to make a lot of calls since I also use this as both my personal and work phone. I'm kind of disappointed and am going to miss the camera a lot.

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