Nexus 5 on Sprint won't find signal - Nexus 5 Q&A, Help & Troubleshooting

my mom had Cyanogenmod on her phone and was tethering at the time. Phone rebooted all of a sudden and went into boot loop getting pretty hot. she let the battery run down, and tried to turn it on again next day but it boot loop again. I had her flash Pure Nexus rom and it seemed to be fine, but now it won't get any Sprint signal at all
Any ideas what could cause no signal? Could the phone be fried or is it some software issue? Not sure what else to try

Is the phone showing there correct info when dialing #*06#?

audit13 said:
Is the phone showing there correct info when dialing #*06#?
Click to expand...
Click to collapse
I will try this. Thanks for the tip.
(I'm OP, was on that other account accidentally - sorry about that!)

audit13 said:
Is the phone showing there correct info when dialing #*06#?
Click to expand...
Click to collapse
She entered the code and it returned "Cellular network not available."
any ideas? is the thing fried?

OMG, I'm sorry. The code is *#06#.

audit13 said:
OMG, I'm sorry. The code is *#06#.
Click to expand...
Click to collapse
so this code just gave her the IMEI # for her phone, should it say more?

If it returns the imei #, that's good because it the imei was not valid, that could explain why there is no signal.
Any signal with a stock ROM? Does the imei # have to be provisioned by Sprint?

audit13 said:
If it returns the imei #, that's good because it the imei was not valid, that could explain why there is no signal.
Any signal with a stock ROM? Does the imei # have to be provisioned by Sprint?
Click to expand...
Click to collapse
trying stock rom now.
I checked with sprint and they said no issues on the account or with the phone

Does the imei have to be activated by Sprint since Sprint is cdma?

audit13 said:
Does the imei have to be activated by Sprint since Sprint is cdma?
Click to expand...
Click to collapse
she has been using this phone for some time, so it should already be activated. It shows perfectly in the account according to the rep

Well, I am at a loss as to why it does not pick up any signal since the imei is intact, it's running a stock ROM, and everything is fine on Sprint's side.
Does the phone have a sim slot (I'm not familiar with the Sprint model)? If it does, try a sim in the phone to see if it can pick up any signals?

audit13 said:
Well, I am at a loss as to why it does not pick up any signal since the imei is intact, it's running a stock ROM, and everything is fine on Sprint's side.
Does the phone have a sim slot (I'm not familiar with the Sprint model)? If it does, try a sim in the phone to see if it can pick up any signals?
Click to expand...
Click to collapse
So I had her flash the stock rom posted in this forum and it works perfectly!
I had her try the Pure nexus rom again, and guess what, doesn't work again!
so it seems like the Pure nexus rom is not compatible with Sprint? The newer features are nice, but if it doesn't work, I guess it doesn't work!
Thanks so much for all your help!

You're very welcome. I learned something too! Thank you.

Related

I Cant Make Calls After Installing ROM - HELP

i rooted and s-off my htc inspire 4g. i got tmobile. i installed the virtuous unity rom also. but after i inserted my sim card, i cant make any calls. why is this?
What do you show for APNs. You could try to reset them.
cableguychad said:
What do you show for APNs. You could try to reset them.
Click to expand...
Click to collapse
hi, cableguychad.. 'mobile networks' in Wireless & Networks is greyed out. i cant access it to access apn. what do i do?
I would try reflashing rom with your sim card inserted. I sets apns on first boot of the phone.
cableguychad said:
I would try reflashing rom with your sim card inserted. I sets apns on first boot of the phone.
Click to expand...
Click to collapse
that sounds very logical. i had installed virtuous unity without my sim card in the phone. but nowi am in the process now of installed android revolution.. and i will have my sim card in the phone as i flash the new rom.. thanks cableguychad.. i appreciate the help man.
cableguychad said:
I would try reflashing rom with your sim card inserted. I sets apns on first boot of the phone.
Click to expand...
Click to collapse
cableguychad, i reflashed the phone with the sim card in it. but that didnt solve my problem. i still can t make calls. what must i do now?
trapzz said:
cableguychad, i reflashed the phone with the sim card in it. but that didnt solve my problem. i still can t make calls. what must i do now?
Click to expand...
Click to collapse
Your APN isn't set to pick up T-Mobile signal so you will have to edit the APN
Sent from my Inspire 4G using XDA Premium App
XAviierG said:
Your APN isn't set to pick up T-Mobile signal so you will have to edit the APN
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
hi, cableguychad.. heres an update.. i checked in mobile settings to automatically search for my network. it found tmobile. then when i try to make a call, the call drops after 2 secs of calling. on my 3rd attempt of making a call, now when i dial a number, it doesnt even dial. whats going on?
trapzz said:
hi, cableguychad.. what settings do i use to edit the APN to use tmobile?
Click to expand...
Click to collapse
http://tinyurl.com/3nbz5gy
Try searching, I typed "T-mobile apn" into google and found answers in seconds, far easier than waiting for someone to reply with the answer here.
HAHA, Pirateghost beat me to it.
Jake33108 said:
Try searching, I typed "T-mobile apn" into google and found answers in seconds, far easier than waiting for someone to reply with the answer here.
HAHA, Pirateghost beat me to it.
Click to expand...
Click to collapse
hi jake.. i looked for APN settings in goolge. but i applied them and still i'm not able to make calls. i dont get it. i installed 3 different custom roms. and i get the same issue.
just to let you know, i'm using an htc inspire 4g. i'm on tmobile. i rooted and s-off the phone and its supposed to be unlocked. but i'm not able to make calls. what do i do?
trapzz said:
hi jake.. i looked for APN settings in goolge. but i applied them and still i'm not able to make calls. i dont get it. i installed 3 different custom roms. and i get the same issue.
just to let you know, i'm using an htc inspire 4g. i'm on tmobile. i rooted and s-off the phone and its supposed to be unlocked. but i'm not able to make calls. what do i do?
Click to expand...
Click to collapse
How did you root? Are you sure you're sim unlocked and carrier unlocked? APN should have nothing to do with making calls; APNs are for data connections.
Gene Poole said:
How did you root? Are you sure you're sim unlocked and carrier unlocked? APN should have nothing to do with making calls; APNs are for data connections.
Click to expand...
Click to collapse
hi, gene poole.. i used the HTC Inspire/DHD Hack Kit found here:
http://forum.xda-developers.com/showthread.php?t=952352
if APNs is for data, then why the hell did the other forum members on this thread give me idiotic advice on settings APNs knowing i cant make calls?
anyway gene ppoole, i cant make calls. sometimes the tmobile logo appears on the top left corner.. then it disappears. and i made a call that lasted only 15 secs. then i wasnt able to make another call. this is strange. what must i do?
Could we get some background on all this? Where did you get the phone (it's an AT&T phone and you're T-Mobile--why)? Was it damaged, or damaged and repaired? Was it used? Was it obtained from a friend? Craigslist?
I ask because it sounds like there's some problem with the phone's hardware to me. It may be something as simple as a loose connection (if the phone was disassembled for repaires, i.e.). It might be worse. Is it warrantied?
Gene Poole said:
Could we get some background on all this? Where did you get the phone (it's an AT&T phone and you're T-Mobile--why)? Was it damaged, or damaged and repaired? Was it used? Was it obtained from a friend? Craigslist?
I ask because it sounds like there's some problem with the phone's hardware to me. It may be something as simple as a loose connection (if the phone was disassembled for repaires, i.e.). It might be worse. Is it warrantied?
Click to expand...
Click to collapse
hi gene poole. i got the phone through craigslist. the guy who sold it to me said it was brand new. and it doesnt have any scratches on it whatsoever. everything looks perfect.
as far as warranty, i'm not sure. this is something i can check. but again, the phone looks brand new. i got it with the box and manuals and everything included.
i did flash it 3 times on 3 different roms. and it still gives me the same issue. do you think i should take it in for repairs? if so, where can i get the stock rom so it doesnt look like i broke the warranty?
or maybe i should re-root it and s-off again? maybe this will solve it?
How did you go about rooting it? It might not have gotten sim unlocked and/or carrier unlocked.
Gene Poole said:
How did you go about rooting it? It might not have gotten sim unlocked and/or carrier unlocked.
Click to expand...
Click to collapse
hi gene poole.. or, it might not have gotten the sim unlocked properly since the tmobile signal comes and goes sporadically. i made a call that lasted 10 secs before the call dropped. and when i try to call, the call drops immediately. most of the time i cant make calls. and the tmobiile logo appears then disappears from the upper left hand corner.
i rooted it using HTC Inspire/DHD Hack Kit V12.3. the link is below.
http://forum.xda-developers.com/showthread.php?t=952352
i think i should unlock it with another tool. can you provide me with a tool that will unlock and re-root the phone? i really need to solve this issue.. thank you gene poole..
trapzz said:
hi gene poole.. or, it might not have gotten the sim unlocked properly since the tmobile signal comes and goes sporadically. i made a call that lasted 10 secs before the call dropped. and when i try to call, the call drops immediately. most of the time i cant make calls. and the tmobiile logo appears then disappears from the upper left hand corner.
i rooted it using HTC Inspire/DHD Hack Kit V12.3. the link is below.
http://forum.xda-developers.com/showthread.php?t=952352
i think i should unlock it with another tool. can you provide me with a tool that will unlock and re-root the phone? i really need to solve this issue.. thank you gene poole..
Click to expand...
Click to collapse
This has proven to be the preferred method of rooting/unlocking. I agree with gene poole that it sounds like either the unlocking step of the root process wasn't done completely or at all. I suggest returning to stock (http://forum.xda-developers.com/showthread.php?t=1208507) and trying again.
I'm still leaning toward a hardware issue. Do you have a friend with an AT&T SIM that could let you borrow it to see if it does wonky stuff with a native SIM?
Gene Poole said:
I'm still leaning toward a hardware issue. Do you have a friend with an AT&T SIM that could let you borrow it to see if it does wonky stuff with a native SIM?
Click to expand...
Click to collapse
Is it possible that he had a bad flash of a radio somewhere along the line that would cause it? OP - did you try flashing any radios after rooting?

Getting Cell Service with NO SIM! And some other guys number ! Help

I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
tekkski said:
I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
Click to expand...
Click to collapse
It sounds like you didnt flash the proper stock image. I would start with that and report back.
http://forum.xda-developers.com/showthread.php?t=1755386
tekkski said:
I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
Click to expand...
Click to collapse
I thought the I575 was an old slide phone. So A. your in the wrong section of the forum since this is Verizon's S3 or B. you mentioned the wrong device number? I saw phones before working and running on networks without sim-cards but that was years ago. If it is an S3, you sure it's a Verizon device? Also since you see 3g....can you browse around in the browser or make a phone call?
ctsr
galchristian said:
I thought the I575 was an old slide phone. So A. your in the wrong section of the forum since this is Verizon's S3 or B. you mentioned the wrong device number? I saw phones before working and running on networks without sim-cards but that was years ago. If it is an S3, you sure it's a Verizon device? Also since you see 3g....can you browse around in the browser or make a phone call?
Click to expand...
Click to collapse
Yes, it's a galaxy s3 16gb in white. It looks like currently I was using the tar66 using ODIN. I'm reverting back to the bone stock one now. As far as the models go isn't the SCH-I575 the Verizon version of the S3?
I'm waiting on the stock unrooted rom to take through ODIN and will report back. Thank you for taking the time to try and help.
Ohh, yes the internet works and when I make phone calls with or with out my sim in it makes calls successfully but the other guys number shows up. What the heck did this guy do to the phone!
Our model is the SCH-i535
Dont thank/like/rep my posts or ill report you.
DROID3R said:
Our model is the SCH-i535
Dont thank/like/rep my posts or ill report you.
Click to expand...
Click to collapse
You are obviously absolutley correct. I'm frantically trying to figure this out. I have flashed the stock rom and don't have super user anymore. The problem persists with the guys number.
Could he have flashed a custom kernel and modem or does reverting back using the stock rom cover all that ?
tekkski said:
You are obviously absolutley correct. I'm frantically trying to figure this out. I have flashed the stock rom and don't have super user anymore. The problem persists with the guys number.
Could he have flashed a custom kernel and modem or does reverting back using the stock rom cover all that ?
Click to expand...
Click to collapse
The one i linked covers all that and completely erases all data on the phone. Did you insert your sim after the stock flash?
toy028 said:
The one i linked covers all that and completely erases all data on the phone. Did you insert your sim after the stock flash?
Click to expand...
Click to collapse
I just double checked and I had the I535VRLAG1 version, yours is the I535VRALF2 in the link you posted trying this now. The crazy thing is that it even says that the sim is activated with MY number! but the calls are still comming from him. I even tried wiping the device and clearing the cache. I also tried to JUST flash the modem with VRLG1.modem.tar.md5 and nothing :\. Waiting on the file from your link to download and will try that.
Is it possible that this is being caused by something on Verizon's end? The phone ( with out the SIM ) is registered to him somehow? I know this is not normal but because his GF worked for Verizon could they have done something funky?
Yeah its definitely possible its from something she did to the phone but most likely nothing from Verizon's end. Does the IMEI number under status match the IMEI number under the battery?
toy028 said:
Yeah its definitely possible its from something she did to the phone but most likely nothing from Verizon's end. Does the IMEI number under status match the IMEI number under the battery?
Click to expand...
Click to collapse
Yes IMEI is the same in the OS as behind the battery.
The curious thing is that on the same screen in the OS where you find the IMEI there is also a field called Network and it says " Unknown"
It also has things like:
Eri v : 5
Mobile network type : EvDo-rev.a:8
The thing I keep coming back to is how is it possible for this phone to make calls\ have data with out a sim?
Starting to really think I got cheated
Cheated? Sounds like you have free Verizon service.
Roll with it. If you really want a bill you can have mine...
Sent from my SGH-I535 using Tapatalk 2
tekkski said:
Yes IMEI is the same in the OS as behind the battery.
The curious thing is that on the same screen in the OS where you find the IMEI there is also a field called Network and it says " Unknown"
It also has things like:
Eri v : 5
Mobile network type : EvDo-rev.a:8
The thing I keep coming back to is how is it possible for this phone to make calls\ have data with out a sim?
Starting to really think I got cheated
Click to expand...
Click to collapse
Very strange that's for sure. Try re-provisioning the device *2767*3855#
toy028 said:
Very strange that's for sure. Try re-provisioning the device *2767*3855#
Click to expand...
Click to collapse
Just did and the same thing happened. I went to the Verizon store and the guy there had no idea and got me in touch with tech support from the store. They were dumbfounded and flat out said that what is happening is impossible. "It's impossible to make\receive phone calls with out a sim unless they are emergency" I harped on the fact that I am making phone calls as one of their other customers and that this is a big deal. In the end since I had the insurance and extended warranty they will ship me a new phone.
tekkski said:
Just did and the same thing happened. I went to the Verizon store and the guy there had no idea and got me in touch with tech support from the store. They were dumbfounded and flat out said that what is happening is impossible. "It's impossible to make\receive phone calls with out a sim unless they are emergency" I harped on the fact that I am making phone calls as one of their other customers and that this is a big deal. In the end since I had the insurance and extended warranty they will ship me a new phone.
Click to expand...
Click to collapse
Wow... you gave away free service
Dont thank/like/rep my posts or ill report you.
Yeah i agree. Screw it. Just forward your number to the new one until everyone gets used to the new number. Free service equals win baby win
Sent from my SCH-I535 using xda app-developers app

[Q] No service on new Nexus 5, but data works

Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
KristianK said:
Hi,
Just bought a brand new Nexus 5 from a person wanting to keep his iPhone.
Everything is working fine, except it says "No service" (sometimes with one bar, sometimes with all four). Data is working fine though, but neither SMS/MMS or phonecalls works. Sometimes, when i reset/reboot i doesn't say "No Service", but after one single phonecall it reverts back to "No Service" and only data works again.
Iv'e tried resetting with the firmware on the phone from the start, tried flashing both kot49h and krt16m, tried getting a new sim (which works fine in my old Nexus 3), tried different radio-settings but nothing works for me.
Any thought of, what I can do? (before I ship it off to repair, which would cost quite a lot)
Thanks, in advance!
Click to expand...
Click to collapse
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
Does the phone even show an imei number?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes it does
KristianK said:
Yes it does
Click to expand...
Click to collapse
What's your service provider?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
What's your service provider?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
KristianK said:
A European one called Telia, or TeliaSonara, depending on your country. I live in Denmark, and here it's called Telia.
Click to expand...
Click to collapse
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
justinisloco said:
Have you tried Settings >More>Mobile Networks>Network Operators and play around with those?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, that doesn't work either. Sometimes it can't even find any operators :/
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Iv'e checked and double-checked all of the APN-settings. They should be allright. Also, the sim is active (and it works fine in my Nexus 3)
Don't want to look offensive, but are you on wifi?
Dansker her også
The problem you have, i faced that when my old phone got stolen. So less then a week ago my old phone got stolen (got it back, but bought a nexus 5 now :3) i called the insurance company and police to report it stolen, and i got it IMEI locked with the help of the police. And when that happends you wont be able to call or text from it, but your data will work for tracking it.
So my guess is that its a stolen phone and the original owner reported it stolen to the police, and now its IMEI locked.
Try and call the police and give them the IMEI number, and tell them what you told us and ask if its locked.
Great day to you!
GR0S said:
Don't want to look offensive, but are you on wifi?
Click to expand...
Click to collapse
No I'm not ^^
@Zestia , I'll try that, although the websites with blacklist-lookup that I've tried the IMEI with, didn't say that it's stolen.
Did you check to see if your phone is blacklisted for being lost/stolen?
SteveMurphy said:
More>Mobile Network Settings>Access Point Names
You need to either update or add your APN for your provider, then everything will work for you. Flashing modems probably won't help you. Also, make sure the Sim card you have is active.
Click to expand...
Click to collapse
Phone Calls dont use apn settings... Even with no apn settings you are able to make calls.. Well at least in Canada... Not sure about other country but i think it would be the same...
Sent from my Nexus5 using Tapatalk
gd6noob said:
Did you check to see if your phone is blacklisted for being lost/stolen?
Click to expand...
Click to collapse
I'll get a response later today (hopefully)
EDIT: I was :/

My IMEI numbers don't match and not registered on network

I have a SM-G920I, stock rom. When I dial *#06# an imei appears, it looks totally normal and its not blacklisted, but it doesnt match my imei on the back of the phone. It has not had a housing replacement or anything like that. In addition I cannot connect to my network, it says not registeres on network when I try to make a call and on my notification panel it says selected network not available. My sim does work on other phones.
I have thought that it might be a modem problem, but the imeis would still be different.
Plus, Ive thought of flashing xtrestolite and then exposed framework, then install exposed imei change.
Please help.
lukesvw said:
I have a SM-G920I, stock rom. When I dial *#06# an imei appears, it looks totally normal and its not blacklisted, but it doesnt match my imei on the back of the phone. It has not had a housing replacement or anything like that. In addition I cannot connect to my network, it says not registeres on network when I try to make a call and on my notification panel it says selected network not available. My sim does work on other phones.
I have thought that it might be a modem problem, but the imeis would still be different.
Plus, Ive thought of flashing xtrestolite and then exposed framework, then install exposed imei change.
Please help.
Click to expand...
Click to collapse
when you first bought the phone is this how it was?
Yes, dumb of me. But I thought I could fix it.
Although the first day I had my network and 4G. But I wanted stock rom so I flashed the stock rom and after that I never had back my network
VIVAS700 said:
when you first bought the phone is this how it was?
Click to expand...
Click to collapse
Hi, any advice you could give me?

"No Service" but SIMs detected and work on other phones

Essentially, my phone started reading "No service" even though I am at home where I normally get full bars. I chalked it up to a Visible issue, but the problem persisted even after several days and multiple restarts, so I put the SIM in my iPhone and it works great...
I then put a MInt Mobile SIM in the G7 Power and again "No service" but the SIM is detected because when one is not inserted it says No SIM but that goes away when I insert one, and I can read the ICCID in About Phone.
I tried a factory reset and even reflashed the most recent stock firmware using the the LMSA tool and no dice. Huge issue and don't even know why considering that my phone has always been stock. Could I actually be dealing with a hardware issue?
og1502 said:
Essentially, my phone started reading "No service" even though I was at home where I normally get full bars. I chalked it up to a Visible issue, but the problem persisted even after several days and multiple restarts, so I put the SIM in my iPhone and it works great...
I then put a MInt Mobile SIM in the G7 Power and again "No service" but the SIM is detected because when one is not inserted it says No SIM but that goes away when I insert one, and I can read the ICCID in About Phone.
I tried a factory reset and even reflashed the most recent stock firmware using the the LMSA tool and no dice. Huge issue and don't even know why considering that my phone has always been stock. Could I actually be dealing with a hardware issue?
Click to expand...
Click to collapse
It looks like your G7 power is locked ....so " No service" as expected...
If it is unlocked , using manually network searching to see if it sees any network around you....
Or type "*#06" , if it still has IMEI.....
Sent from my LG-LS997 using Tapatalk
cgigate said:
It looks like your G7 power is locked ....so " No service" as expected...
If it is unlocked , using manually network searching to see if it sees any network around you....
Or type "*#06" , if it still has IMEI.....
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
I don't think my phone is locked, as it was working fine on Visible for multiple weeks. Also, it's the Amazon edition and those are SIM unlocked. Do you mean some other type of lock?
Manually searching for a network results in it endlessly search for a network but never finding/listing any. Yes, *#06# results in the IMEI, MEID (HEX and DEC), and serial number being displayed.
I honestly think it's a hardware issue because I did flash the stock firmware using LMSA tool and that didn't help, but I do find that very hard to believe so I'm wondering if anyone has any other suggestions...
og1502 said:
I don't think my phone is locked, as it was working fine on Visible for multiple weeks. Also, it's the Amazon edition and those are SIM unlocked. Do you mean some other type of lock?
Manually searching for a network results in it endlessly search for a network but never finding/listing any. Yes, *#06# results in the IMEI, MEID (HEX and DEC), and serial number being displayed.
I honestly think it's a hardware issue because I did flash the stock firmware using LMSA tool and that didn't help, but I do find that very hard to believe so I'm wondering if anyone has any other suggestions...
Click to expand...
Click to collapse
Ok, if the manual search not able to find any network... The baseband chip/circuit has issue
Sent from my LG-LS997 using Tapatalk
cgigate said:
Ok, if the manual search not able to find any network... The baseband chip/circuit has issue
Sent from my LG-LS997 using Tapatalk
Click to expand...
Click to collapse
Okay. Is there some test I can run to confirm?
og1502 said:
Okay. Is there some test I can run to confirm?
Click to expand...
Click to collapse
What firm ware did u flash
og1502 said:
I don't think my phone is locked, as it was working fine on Visible for multiple weeks. Also, it's the Amazon edition and those are SIM unlocked. Do you mean some other type of lock?
Manually searching for a network results in it endlessly search for a network but never finding/listing any. Yes, *#06# results in the IMEI, MEID (HEX and DEC), and serial number being displayed.
I honestly think it's a hardware issue because I did flash the stock firmware using LMSA tool and that didn't help, but I do find that very hard to believe so I'm wondering if anyone has any other suggestions...
Click to expand...
Click to collapse
I used Visible for about a year,
I stopped getting a signal at home, no network connection.
Figured out that I could get a signal in some other areas if I drove around.
Visible uses Verizon network and is owned by Verizon.
I had used Verizon for almost 20 years before switching so I have a good idea where it should work.
I suspect that Verizon has changed some frequencies from 4g to 5g or something.
I contacted Visible several times even got a new sim but just couldn't get a dependable connection.
So I switched to Pure Talk USA a AT&T mvno.
My issue seems a little different than yours but it could be related.
Sent from my ocean using XDA Labs
og1502 said:
Essentially, my phone started reading "No service" even though I was at home where I normally get full bars. I chalked it up to a Visible issue, but the problem persisted even after several days and multiple restarts, so I put the SIM in my iPhone and it works great...
I then put a MInt Mobile SIM in the G7 Power and again "No service" but the SIM is detected because when one is not inserted it says No SIM but that goes away when I insert one, and I can read the ICCID in About Phone.
I tried a factory reset and even reflashed the most recent stock firmware using the the LMSA tool and no dice. Huge issue and don't even know why considering that my phone has always been stock. Could I actually be dealing with a hardware issue?
Click to expand...
Click to collapse
in the same boat currently with my g7 except i have service and use Verizon, but its extremely inconsistent. I also think its a hardware issue, but it only happened after I flashed a custom rom (Resurrection Remix). I don't think it's the custom rom though, as I went back to stock entirely and still the same issue. Haven't even owned my phone for over a year and its doing this.
What carrier u using now if ur on verizon that's the problem it don't like custom roms and which roms
roadkill42 said:
What firm ware did u flash
Click to expand...
Click to collapse
I used LMSA to flash the latest stock firmware package: OCEAN_AMZ_QPO30.85_23_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml.zip
While I've flashed custom ROMs on tens of phones in the past, this is an Amazon version of the phone with a locked bootloader so it's always been stock.
sd_shadow said:
I used Visible for about a year,
I stopped getting a signal at home, no network connection.
Figured out that I could get a signal in some other areas if I drove around.
Visible uses Verizon network and is owned by Verizon.
I had used Verizon for almost 20 years before switching so I have a good idea where it should work.
I suspect that Verizon has changed some frequencies from 4g to 5g or something.
I contacted Visible several times even got a new sim but just couldn't get a dependable connection.
So I switched to Pure Talk USA a AT&T mvno.
My issue seems a little different than yours but it could be related.
Sent from my ocean using XDA Labs
Click to expand...
Click to collapse
This is very interesting, but I actually noticed this issue when I was about 35 miles from home, and persisted throughout my trip home - so I don't think that's the problem for me. I appreciate your response though!
Malfrosty said:
in the same boat currently with my g7 except i have service and use Verizon, but its extremely inconsistent. I also think its a hardware issue, but it only happened after I flashed a custom rom (Resurrection Remix). I don't think it's the custom rom though, as I went back to stock entirely and still the same issue. Haven't even owned my phone for over a year and its doing this.
Click to expand...
Click to collapse
I suppose it could be related. Mine phone worked continuously then stopped. Nothing intermittent like what you are describing.
roadkill42 said:
What carrier u using now if ur on verizon that's the problem it don't like custom roms and which roms
Click to expand...
Click to collapse
I'm still using Visible, but on an old iPhone 6s Plus. I have a Mint Mobile SIM in the G7 Power for now - also says "No service" though I also have a perpetual unread voicemail notification with this Mint SIM inserted.
og1502 said:
I used LMSA to flash the latest stock firmware package: OCEAN_AMZ_QPO30.85_23_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml.zip
While I've flashed custom ROMs on tens of phones in the past, this is an Amazon version of the phone with a locked bootloader so it's always been stock.
This is very interesting, but I actually noticed this issue when I was about 35 miles from home, and persisted throughout my trip home - so I don't think that's the problem for me. I appreciate your response though!
I suppose it could be related. Mine phone worked continuously then stopped. Nothing intermittent like what you are describing.
I'm still using Visible, but on an old iPhone 6s Plus. I have a Mint Mobile SIM in the G7 Power for now - also says "No service" though I also have a perpetual unread voicemail notification with this Mint SIM inserted.
Click to expand...
Click to collapse
same here, it only stopped working after I flashed my third custom rom, I haven't been able to find a fix and I've dealt with this issue for around a month and it only gets worse. I hope it isn't hardware for you or me though.
Reflash the stock modems
roadkill42 said:
Reflash the stock modems
Click to expand...
Click to collapse
Certainly should be tried.
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Sent from my ocean using XDA Labs
Quote: Originally Posted by og1502 I used LMSA to flash the latest stock firmware
roadkill42 said:
Reflash the stock modems
Click to expand...
Click to collapse
How to get those modem files?.... I know where to download the stock rom but .... gah I am a noob.
Visible NO SERVICE whatsoever, halp!! :crying::crying:
They inside the stock firmware
roadkill42 said:
They inside the stock firmware
Click to expand...
Click to collapse
Thanks! applied those from the latest android 10, still no service. so sad..
DO u know what else can be done? Thanks again
lessmeat said:
Thanks! applied those from the latest android 10, still no service. so sad..
DO u know what else can be done? Thanks again
Click to expand...
Click to collapse
Try the rr rom
roadkill42 said:
What carrier u using now if ur on verizon that's the problem it don't like custom roms and which roms
Click to expand...
Click to collapse
I'm having a similar problem. I'm on the Verizon network. I get a "Mobile network is not available" message. I was running LineageOS 17, then switched to Resurrection Remix 8. I have the same problem with both ROMs. I have been trying to narrow down whether or not this is a hardware issue or software issue or a verizon blocking issue.
tmiller101 said:
I'm having a similar problem. I'm on the Verizon network. I get a "Mobile network is not available" message. I was running LineageOS 17, then switched to Resurrection Remix 8. I have the same problem with both ROMs. I have been trying to narrow down whether or not this is a hardware issue or software issue or a verizon blocking issue.
Click to expand...
Click to collapse
It's rom ishues the new colt rom and the new rr should work . Most of these roms are for GSM carriers they are starting to get the cdma to work now
roadkill42 said:
It's rom ishues the new colt rom and the new rr should work . Most of these roms are for GSM carriers they are starting to get the cdma to work now
Click to expand...
Click to collapse
Newer than RR 8.6.4? Not sure I have heard of colt. I'lll have to dig into that.

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