Ok so my phone's screen is perfect, the display is not broken or scratched or anything like it. But in a vertical line on the right side of the screen almost at the end, it doesn't respond, the phone its perfectly fine but on that vertical line of the screen it does not get any of my touch input. I have the show touches feature from the developers options enabled so I can see exactly where the phone screen doesn't work.
The thing is now I can't enter my security pattern to unlock my phone, and before sending it to get fixed (and I know its probably gonna need a new screen) I wanto to backup my files and photos saved on the device but since I cant enter the pattern on the screen the phone wont let me access it via USB.
Anyone know how I can access my phone now? If I do a factory reset it will erase the pattern but also the personal data I want to recover?
Is this a firmware issue? or Hardware issue? Maybe some inside connection for the display got loose or something since my screen is intact without a single dent or scratch.
Any other Ideas on how to backup my stuff from the computer? Maybe there is some program I dont know about.
Cheers in advance.
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Hi
I broke my phone by jumping and it flew out my pocket, the screen shattered and then someone hit my phone out my hand today and now the screen won't turn on. The phone works fine, just the screen is black. I can't unlock it, it has a pin on it so I can't retrieve all my data especially the data not backed up online... This is a huge problem as I need it for work.
Is there any way I can use some type of emulator on my PC to use my mouse to unlock the phone?
I have bitdefender on my phone, I also have splashtop. Is there any way I can use either of these?
Hello,
My phone was waterdamged and stop working completly.
I opened the case and tried to dry it.
after 48 hours of trying various stuff, there is blank screen, but:
1. The phone is booting fine, charging led is working.
2. Using Wondershare-Mobilego, i can backup all the content.
3.The touch interface seems to be working fine, i can see the menus via mobilego duplicate screen (can open the sms box or whatsapp and etc.)
4.Incoming messages keep coming...
I`m so frustrated that i`m using the phone blindly or like remote desktop.
Is it software of hardware fault?
THANKS
Tamir245 said:
Hello,
My phone was waterdamged and stop working completly.
I opened the case and tried to dry it.
after 48 hours of trying various stuff, there is blank screen, but:
1. The phone is booting fine, charging led is working.
2. Using Wondershare-Mobilego, i can backup all the content.
3.The touch interface seems to be working fine, i can see the menus via mobilego duplicate screen (can open the sms box or whatsapp and etc.)
4.Incoming messages keep coming...
I`m so frustrated that i`m using the phone blindly or like remote desktop.
Is it software of hardware fault?
THANKS
Click to expand...
Click to collapse
After water damage you can only expect hardware damage. to verify - when turning on the device, do you see anything on the screen? you can also reboot to bootloader (via the key combination or via the command adb reboot bootloader (and to reboot back to android use fastboot reboot).
If the bootloader shows nothing, 100% hardware (although there is really no need to check, probably is). You can try changing screen, but the problem could also be in the socket (but I think if it were the socket the phone would not even boot). Worth a try.
Thanks, but no good...still blank screen - no display.
As i mentioned, the phone is functioning well (as seen at duplicate screen).
When you offering to change screen, you mean the lcd touch digitizer only?
I don`t need to buy the screen itself, right?
(I can`t parse outside links yet from ebay)
Tamir245 said:
Thanks, but no good...still blank screen - no display.
As i mentioned, the phone is functioning well (as seen at duplicate screen).
When you offering to change screen, you mean the lcd touch digitizer only?
I don`t need to buy the screen itself, right?
(I can`t parse outside links yet from ebay)
Click to expand...
Click to collapse
I mean the LCD itself. If touch is working, the problem is the LCD itself, not the digitizer.
You right, it seems that the touch working fine.
You think that a LCD display screen replacement would be the best try? can you paste a link from ebay please?
Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.
Hello All,
Basically what happened is this:
I got phone D6603 with "Vodafone protect" lock on and owner gave me a possible code for phone. I replaced screen and then found that lock requires only numeric pin, not what I was given. So, he then reset pin and deactivated lock, but I still had it on no matter what. So, I tried to flash new firmware into it for same phone and got it done, but now phone screen stays black all the time with only backlight on. Phone seemingly loads something (probably the new phone welcome screen after flash), which I cannot see, but when connected to computer from fastboot or something then all system files are visible.
When I boot phone from off position, it boots to a point where I can use side button to switch on and off the screen but touch does not respond because nowhere it reacts to touch or maybe I do not know where and what to click on screen.
What could be the likely solution? I do not think that phone is bricked, but something is wrong with system as it does not light up the screen properly. I tired flashing 2 times successfully with same result.
Any advice would e appreciated.
Hi, can this thread be deleted because I am getting phone swapped and thread no longer relevant? Thanks.
Couldn't find any similar topic except in forums for s10+, OnePlus and other phones. Sorry if I missed anything.
As in the subject, after unlocking, approximately half of the screen flickers black and goes to the home screen. It takes less than a second. Always top half, bottom half shows home screen right after unlock. This does not happen on each unlock, but also, there is no pattern - it can be after 5 or 30 unlocks, it can be after 5 minutes or 10 hours of not using the phone. It started mid-July and not only annoys but is starting to worry me. Solutions from other threads didn't help. For example:
Fingerprint sensor problem - I don't use it, I have pin lock.
Samsung Pay issue - I don't even have it available, so, don't use it either .
Animations - setting them off did not help.
I cannot guess anymore what would be the cause, if it's some app which wakes up after unlock or what else. The only thing I've changed (except updating apps) was adding another sim card, but my tiny little brain cannot find connection. I didn't test removing it as I need this sim active and don't have backup phone right now. Also, I would really like to avoid resetting the phone...
Did you experienced anything similar?
Thanks a lot for any help or suggestion.
are using Samsung or some third party launcher. Did you wipe cache? Latest firmware updates?
Yes, I did both, firmware update and cache wiping, no change. I'm using stock launcher.
did you try in safe mode to exclude some app causing it
Yes, I tried safe mode without success.
i would take it to Samsung repair centre if pos
Thanks for trying and all the steps. There's nothing like that where I live, neither any advisory place except for hotline. I can drop it at their service but will need to wipe it down before, which I keep as the last resort. I'll keep waiting for another firmware update and if nothing changes then I'm willing to do the hard reset. I just hope it's not a symptom of some virus - I'm trying to be most careful, scanning device periodically, didn't root, so I naively count on being safe...
i don't think it's virus. fingers crossed it's just software issue
hi again, just to let you know, I think I know what was causing this flickering and now I feel silly . Home screen rotation. I had this option turned on, and it's possible that sometimes, when I put my phone on the table, home screen rotates to horizontal position. Of course it locks after few seconds. I've noticed it completely accidentally, because one time, when screen flickered black there was slow-motion rotation animation in the background (which I've never seen before). That's why flickering was completely random to me, not connected to any type of notification whatsoever. Well, it's not, it has a pattern . I've checked it plenty of times and each time I lock my phone with home screen in horizontal view, but unlock in vertical, half of the screen is flickering black. That's it, at least I believe it must be this, because it happens each time and never when I lock my screen in vertical position.
Once again thanks for all the help!