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[Q] Brand New G-Tablet, powered on once

Hey everyone.
I just got a brand-new G-Tablet through Sears. I'm checking here to see if anyone has any ideas before their tech support opens in ~two hours.
I got it to my office, plugged it in and charged it until the light turned green. Then I turned it on and played with it a bit. I didn't have a method to put it on the network right then to sync anything, so I really just poked around and then set it to the side. One thing to note is that I wasn't presented with a setup screen at all, it booted straight to home.
Then later that afternoon when I went to go home, it wouldn't power on. I'm not sure if it went to sleep or powered off, but nothing happens no matter what button combination I press. I've tried just pressing power, holding it down for 4 seconds, holding it down for 30 seconds, power and volume + at the same time, and power and volume - at the same time.
I tried hooking it up to my computer last night, thinking that maybe the display didn't come back from sleep and maybe I could force a reboot via ADB, but it must be off alltogether since it didn't trigger a USB installation on the computer.
When I plug it in to charge, the little light turns red, then a while later turns green, indicating that it is fully charge, yet still no joy.
Your thoughts?

Press the power button for a really long time to see.
Sent from my GT-I9000 using XDA App

Just held it down for 90 seconds, no dice. I tried pressing it briefly afterwards too just in case.

I think Roebeet and a few others had a similar issue. I believe they had to wait 24+ hours for the battery to drain. I can't find the thread but the search button may help

You didn't update the firmware, correct? This is a known issue with the older firmware and it's happened to me.
I believe that the device is frozen - and yes, when it gets in that state you cannot reset it, even when holding down the power button. You have two choices, when this happens:
1- Open up the back of the device (and thus voiding the warranty) and press the reset button on the system board. That will fix it immediately. I know this probably isn't the best option, but I wanted to mention it.
2- Unplug the device and wait for the battery to completely drain. This takes about 24 hours. Once drained, you can press the power button and it will boot up for 10-15 seconds before stopping - that's your queue that the device is "fixed" so you can start re-charging it.
Fortunately, this probably seems to be resolved on newer firmware, tmk. I've only had this happen on a device with the original stock firmware.

The two of you are gentlemen and scholars. I'll let you know how it turns out. I was on the phone to get the RMA when the line went all fuzzy and I couldn't talk to them. Then it did the same thing when I called back. Then I saw this post. Divine Intervention...

Going on 28 hours now and still nothing...I'll probably give it at least 3 days before I send it back.

Give it a few more hours, and then plug it in for a minute and try powering it up. the battery could be so drained at this point that it needs to be plugged in to go on.
Mine took 24 hours to drain, but I wasn't sure if it was at 100% charged, at the time.

Almost to the 48 hours mark and still nothing. I tried plugging it in briefly just to check and the red light still comes on, but it won't power up. Anyone know the possible standby time of a fully charged batter on these things? I was thinking if the system locked up and it isn't hardly doing anything, it could last a while...

Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty

thebadfrog said:
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
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Click to collapse
The problem is that I'm in Guantanamo Bay, Cuba. Shipping time is at least 2 weeks and sears won't do an advance replacement. Neither will the Viewsonic support folks. So I'm either stuck having to buy a second one and waiting for them to get the original back before the refund, or waiting a month or more for a repair...
Are there any seals inside the case that get broken if you open it?

I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354

thebadfrog said:
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
Click to expand...
Click to collapse
I think I'm just going to give it anther day then send it in for repair.

Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App

Sorry to hear that. I think the reset button on the board would have worked, but I understand why you wouldn't want to open the device up. We shouldn't have to void our warranty to be able to do a hard reset.

Rhodizzle said:
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
You might try nvflash.... worked on a friends.

GTO777 said:
You might try nvflash.... worked on a friends.
Click to expand...
Click to collapse
But was your friend's responding at all? I get absolutely nothing. the only thing the tablet does is give me a red light when it's charging and a green light when it's done. The power button does nothing and volume down + power does nothing. doesn't nvflash require a connection over USB before it can do anything?

[Q] How can I check to see if this is serious?

My HOS is 2 weeks old today. I have rooted it (unlocked BL) and spent many hours with it...kept the stock ROM for now.
I had been using it today and last night and the battery was low so I plugged in the charger (using AC outlet), and left it on. I went back to it 20-25 minutes later and it was extraordinarily hot (I realize this happens...I posted on a thread 2 weeks ago when my phone first overheated to this degree). I saw that like the first time this phone overheated (which was within 48 hours after purchasing it) it wasn't charging. Similarly, this time, the battery showed only ~halfway charged. In my experience, it only takes about 20 minutes to fully charge it... so I was concerned.
I decided to power it off and keep it charging--hoping that the heat would lessen and it would just cool off and charge.
However, I checked it now (perhaps 2 hours later after powering off), and it won't even start. I plugged it in again and waited about a minute (thinking maybe somehow the battery drained), but no luck.
This never happened to me with my last HTC... I have never not had a phone not power up... this seems really weird.
Any suggestions?
Thanks!!!

Mine takes longer than 20mins to charge.....however its not good if it wont even power on, you gotta take it back
Have you tried to power it on by holding the power & volume down button?

frazzeld said:
Have you tried to power it on by holding the power & volume down button?
Click to expand...
Click to collapse
Yes, I tried booting into recovery.. No luck... This is so frustrating because I have not really dropped it or got it wet or anything. I don't like the thought that it might have overheated and caused permanent damage.
I will take it back today I guess... Is 14 days still within the return/replace period? I won't even say I rooted it.. Just that it stopped working. Although I will be irritated to have to unlock the bootloader and root a new one.
I am wondering... Is there a way to power up the phone using ADB??
Thank you

unless your phone is recognised in ADB, No !

Well...good news, I think anyway...I tried taking the SIM card out and it didn't do anything so I left it alone plugged in for maybe an hour.
But.....
When I later looked at it, it was on again, and..it had booted into recovery. I had tried earlier to do this as mentioned above, but nothing happened (using power on and holding the volume rocker down:
So after putting the SIM card in it was fine...go figure.
Thanks for the replies!
Sent from my HTC One-S (rooted), stock ROM

[Problem] HTC Inspire will not work at all HELP!!

Hey all, I just got through with this hurricane sandy business and now I find my phone not working at all. First off I'd like to say that there is no water damage to this phone and it is NOT rooted. The problem is that it just won't turn on at all, and won't charge when I try to charge the device. The day before I charged the phone and it worked fine. I can provide more details if needed but I need to find a solution to this.

Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.

bananagranola said:
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
Click to expand...
Click to collapse
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)

mpvsuperstar said:
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
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Click to collapse
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.

Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2

bananagranola said:
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Click to expand...
Click to collapse
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.

Niavaran
mpvsuperstar said:
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Click to expand...
Click to collapse
***
Get a hold of a charged battery, then after 1 hour with no battery in the device, replace the battery remove the SD-Card and the SIM-Card, replace all covers. Reboot your PC and go to firewall tab in the control panel and turn of your firewalls, then reboot your PC, then using USB data cable not a charging cable.. with your device being OFF conect to a USB connection in the back of your PC, if it's a laptop use the one next to the intranet connection. Then wait about 1min. If nothing happwned, hold the volume down button then press and release the power button. if nothing happened, hold the volume up then press and release the power button. If nothing happened do the samething this time by holding both up and down volume buttons. If nothing happened with your device connected to the PC go to MY Computer tab right click on C>Properties then go to tools click on check disc tab check mark both options then restart your PC. Before windows tour OS starts, your PC will go through a self check. let it do its thing. it takes a couple of hours. then after its down check to see if it has seen your device. if not then do procedures above once again. GOOD LUCK.
PHP:

Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.

lobig
mpvsuperstar said:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
Click to expand...
Click to collapse
That same thing happened to a friend of mine. She took it to a technician tho and they sorted it out for her.

Hello every one, this just my first post here, but I have been follow the forum very very close since some days ago thanks to Mustaavalkosta and his new CyanogenMod Rom here:http://forum.xda-developers.com/showthread.php?t=2533007&page=283.
I am having a similar problem with my HTC Inspire, here is my story. I bought it like it a year ago, the first thing I do was to rooted with AAHK and install CyanoyenMod cm-7-20130301-NIGHTLY-ace. Everything works just fine till a couple of months ago. One night I just leave my Inspire and go to sleep, the next morning I wasn't able to turn on, not charging, not turn on. Was not the battery because my brother has another Inspire and I check with his battery. I just leave the phone without the battery and Sim and SD for a day and them come back again, but at next day the same occurs. I try all that time, vol down+power. voldown+volup, every convination but nothing works. So I decide to dissensambly my phone... in the process I broke the ribbon flex cable http://www.ebay.com/itm/OEM-HTC-Desire-HD-Inspire-4G-Camera-Socket-Keypad-Membrane-PBC-Ribbon-Flex-Cable-/320925341841?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item4ab8a41891 The phone was in parts on my table like a month till I was able to buy and recieve the ribbon (I live in Colombia). Finally the ribbon arrives 3 days ago, so I assembled the phone again and...magic! the phone turns on. My next step was install the Mustaavalkosta Rom that I mentioned before.... but, yesterday, my phone was dead again. So a try all steps again, put out the battery, Sim and Sd... and again try all the combinations of buttons, but nothing works... So I do it again: dissensably again my phone: Only disconnecting the display doesn't works... I have to disconect the display and the ribbon cable, assembled again and just turn on again.... Now I am waiting for the next black out...
I know is a weird behavior, but may be some one can point me in some direction to fix it.. I am not a developer or anything like that, but I like to investigate and solve problems... any help will be wonderful.
Cheers!
PD: I dont have any apps installed, just trying the Rom as it is.
PD: The next time it happens I will try the niavaran advises.

So...How did I brick my N5?

I am not inexperienced when it comes to ROMs, rooting, flashing, etc. Been doing it since my Droid X, X2, Gnex and now n5.
So pretty much I installed purity ROM and franco kernel. I was really tired when I was flashing it last night so as soon as I saw it boot up I let myself fall asleep. The last thing I saw was the setup screen asking me what language to select. I woke up this morning and tried to turn the screen on. nothing. held the power button for 10+ seconds then tried to boot again. Nothing. FYI the phone was fully charged last I saw. I have the heat on so it's kind of warm inside. I left it outside on the patio for about 20 minutes to cool down. Still gets nothing. No response what so ever. No vibration, the backlight of the display doesn't come on....nothing. I tried plugging it in the charger, nothing. The battery icon doesn't show up. The backlight doesn't come on. I left it on the charger for about 20+ minutes. Nothing. Plugging it into my computer does absolutely nothing. It doesn't show ANYTHING connected AT ALL. So no fastboot no adb (cant even get to recovery or bootloader) odin is out too. Literally 100% unresponsive.
Didn't think you could do that to a nexus honestly. Especially after all the hackery I did on the GNex. I didn't even do anything funny. Just flashed Purity + Franco (r14) I was waiting on r15.

Try charging it for a few hours (overnight).
I've seen this happen to a lot of people in the nexus 4 section.
Sent using xda-developers app

I assume after charging you held the power button for at least 10 seconds?

RoyJ said:
I am not inexperienced when it comes to ROMs, rooting, flashing, etc. Been doing it since my Droid X, X2, Gnex and now n5.
So pretty much I installed purity ROM and franco kernel. I was really tired when I was flashing it last night so as soon as I saw it boot up I let myself fall asleep. The last thing I saw was the setup screen asking me what language to select. I woke up this morning and tried to turn the screen on. nothing. held the power button for 10+ seconds then tried to boot again. Nothing. FYI the phone was fully charged last I saw. I have the heat on so it's kind of warm inside. I left it outside on the patio for about 20 minutes to cool down. Still gets nothing. No response what so ever. No vibration, the backlight of the display doesn't come on....nothing. I tried plugging it in the charger, nothing. The battery icon doesn't show up. The backlight doesn't come on. I left it on the charger for about 20+ minutes. Nothing. Plugging it into my computer does absolutely nothing. It doesn't show ANYTHING connected AT ALL. So no fastboot no adb (cant even get to recovery or bootloader) odin is out too. Literally 100% unresponsive.
Didn't think you could do that to a nexus honestly. Especially after all the hackery I did on the GNex. I didn't even do anything funny. Just flashed Purity + Franco (r14) I was waiting on r15.
Click to expand...
Click to collapse
Doesn't sound like it had anything to do with flashing anything, especially since you saw it go tot he language screen.
You've tried holding the volume keys while turning it on?
I honestly may have just been a faulty battery in the device. ran out of juice fast and now won't charge or power it.
I'd still try more holding power button remedies, etc.
Not sure that Odin would have ever helped you anyways considering this is not a Samsung phone.
Worst case RMA it through Google..

Chromium_ said:
Try charging it for a few hours (overnight).
I've seen this happen to a lot of people in the nexus 4 section.
Sent using xda-developers app
Click to expand...
Click to collapse
It was fully charged when it booted before I fell asleep. I will leave it on the charger though. Thanks for the suggestion.
jd1639 said:
I assume after charging you held the power button for at least 10 seconds?
Click to expand...
Click to collapse
See OP, yes.
orangekid said:
Doesn't sound like it had anything to do with flashing anything, especially since you saw it go tot he language screen.
You've tried holding the volume keys while turning it on?
I honestly may have just been a faulty battery in the device. ran out of juice fast and now won't charge or power it.
I'd still try more holding power button remedies, etc.
Not sure that Odin would have ever helped you anyways considering this is not a Samsung phone.
Worst case RMA it through Google..
Click to expand...
Click to collapse
Yes, tried every button combo. True about odin, just making a point that a computer and fastboot/adb/toolkits would not work.

RoyJ said:
It was fully charged when it booted before I fell asleep. I will leave it on the charger though. Thanks for the suggestion.
Click to expand...
Click to collapse
Yep its happened a few times with people with the nexus 4 too. The battery is at a decently high charge and suddenly it acts as if the battery is dead.
I have seen people fix it by charging the phone for a few hours though. Do you get an LED light when its plugged into the wall charger?
Sent using xda-developers app

Absolutely nothing. Completely 100% unresponsive. I think it's done for.
Edit: Purchased from T-Mobile, not Google directly. I pay for insurance on the device. Stinks, but I think I'm going to have to file an insurance claim

Why do insurance when you can just do warranty claim at the store? Just take it back to them (especially since it hasn't been 30 days yet) and replace the device.

Did you try plugging it into a car charger in your car?
For some reason that sometimes works. I don't know why, maybe higher amperage or something.
You should try it!

This happened with my Nexus 4, All I did was leave it charging and that worked after quite a bit. At the time I re flashed it back to stock, not sure if it helped or not but I never had the issue again.

OP, have you solve your problem? my nexus 5 just dead when I rebooted my phone. now, i does not have any idea to turn it back on again.

kizaros2g said:
OP, have you solve your problem? my nexus 5 just dead when I rebooted my phone. now, i does not have any idea to turn it back on again.
Click to expand...
Click to collapse
What did you do before you rebooted?

jd1639 said:
What did you do before you rebooted?
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Click to collapse
before reboot, i'm flashing the new bootloader and radio that come with 4.4.1.. i got those two zip somewhere in the xda. but i think there is no problem with twrp. now I cant go into fastboot mode or recovery mode. there is no response when pressing the power button + volume button.

[Q] Randomly Powering itself off? Battery issue?

So I've had my 16gb Tablet for a few days. Upon first power up, I ran through all the updates, including 5.0. When all the updates were done, I did a complete reset of the system to get Lollipop nice and fresh.
I've noticed that a few days ago, I left the tablet on my nightstand at about 50%, the next afternoon it was completely dead. I didn't think much of it, thinking maybe a program went crazy and sucked it dry. It happens.
Yesterday I left it on my bed at 64%, a few hours later I went to use it and it was powered off. At least I thought it was powered off. I'm noticing this unit might have bad buttons, as they are really squishy and don't have a lot of feedback for the up volume and power. So after pressing the crap out of the power button, it seemed to power back up. It greeted me to showing about 60% battery. Ok, that was weird, but not the end of the world. I plug it in to charge to 1005%.
Last night, I unplugged it at 100% and left it on my computer desk. Just now (next morning) I went to flip open the cover and it wouldn't turn on. I try hitting power and nothing. I hold the power down for about 20 seconds and it finally powers on. It boots up to 48% battery. Now keep in mind that I didn't do anything to it last night when I unplugged it. As a matter of fact, I didn't open apps, but I made sure I swiped all open cards away so nothing was running.
Sorry for the long post, but I want all the details here.
A couple questions:
Anyone else having random sleep issues where it won't wake up? I thought a lot was resolved going to lollipop?
Anyone have issues with soft sloppy buttons with no travel or click on the side? This is my second unit and I thought the first one had better buttons..

I'm having the same issue. Once it goes to sleep, sometimes it randomly just shuts down on its own. When I leave it on overnight, it's almost guaranteed to be off in the morning. Since I've come to work today, it's already automatically shut down twice. What the heck is going on?

cflow said:
I'm having the same issue. Once it goes to sleep, sometimes it randomly just shuts down on its own. When I leave it on overnight, it's almost guaranteed to be off in the morning. Since I've come to work today, it's already automatically shut down twice. What the heck is going on?
Click to expand...
Click to collapse
Are you sure that the auto shutdown feature is disabled?
Sent from my SHIELD Tablet using XDA Free mobile app

Stresa said:
Are you sure that the auto shutdown feature is disabled?
Sent from my SHIELD Tablet using XDA Free mobile app
Click to expand...
Click to collapse
It was the first thing I checked, and yes, it's disabled. I did a reset of my device yesterday and I've only had one random shutdown thus far. Not ideal, but still an improvement....

You need RMA, Please read this : http://forum.xda-developers.com/showthread.php?p=56907689
Same story for me, tablet was defective, battery drain even in airplane mode with no application installed. If your tablet do this, don't lose time and change it.

I've just purchased one and it's happening exactly the same, it happens constantly, also the battery drain is considerable.
I'm in Lollipop, and I've already done a coupe of factory reset.
Does anyone know if this can be repaired somehow? Or I'll have to return it...
Thanks!

R-M-A.

Judge584 said:
R-M-A.
Click to expand...
Click to collapse
Never requested a RMA to NVIDIA, are they fast? I've bought the tablet in Amazon, I have doubts yo who should I request it.
Thanks

So you should request amazon, unless Nvidia offer you a direct replacement in their forums.

Quick question. Does everyone here experiencing shutdowns have a case with an auto wake/sleep feature?

I too have this issue. Auto off is disabled.
I tried going back to gingerbread and the power issue is non-existent. Once I do all the updates to Lollipop the issue returns. Think it's an issue with the rom, since gingerbread works flawlessly.

I have both a skin and one with auto wake and my k1 has been shutting down on its own even with just tye skin on it.