Hi I need some help with a customer J7 boost mobile, She purchased a Galaxy J7 and the phone was defective and she has to send it to Samsung for repair, the phone was fixed and send it back to her. the problem was that they reset her phone and now is asking for the google account password. ( she doesn't remember her login and password)
so the only solution was to bypass the security lock, I tried OTG cable and didn't work, I tried side sync and didn't work, the only working method was to call 611 and from there going to the internet, download shortcut maker and from there to settings and reset and voila! Right? BUT NO!!!
The first think I noticed is that doesn't let me go into developer mode by typing the build number, kernel,baseband, nothing :crying: developer was lock. the second is that when I reset the phone from the actual phone (with short cut maker) the phone will reset and then reinstall everything back again, I know because the customer had Spanish language by default, I tried again call 611 and go to the internet, download shortcut maker go settings check is any account on google (none) try to open developer mode (none) reset the phone and AGAIN the phone reset and and reinstall and lock again, I tried odin and root but google account block any try to root the phone, try odin with stock image and the same install and after reinstall and lock again. Could Samsung did something to the phone ? I seen videos unloking the J700H but nothing on boost mobile J700P? anyone knows hot to fix this ... thanks in advance
see this guy
http://forum.xda-developers.com/galaxy-j7/help/frp-samsung-j700t-t3464797
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Hello,
I bought a Huawei G520 and tried to install Google Playstore and delete the Chinese apps. I did something wrong and I made a factory reset. Now I have a huge problem : Everytime I start the phone or go out of sleep I am at the Lockscreen and after I unlock the phone There is this " Tap the Android" (It was once in English and then every other time in Chinese) When I tap it the Android turns white for a second and nothing happens. I cant flash the phone because I need to unlock the "BootLoader" and I need to write a Code in the dialpad that I cant acces. I cant access the Phone through USB because it shows it as a "Removable Disk". I factory reseted the phone a lot and it didnt helped a bit.
Does anyone know what I can do to use my Phone again, please????
please help me
bump
Help plese
Ok, so here is the problem.
I forgot the PIN number for screen unlocking on my phone. So 1st thing i tried is to reset the code via Android Device Manager, but Google tells me that there is no need to reset the screen unlock password because it already exists , and it does not allow me to reset my password although i am in my account and i entered my email and password :silly:
Anyway, next thing i tried is to do something via Sony PC Companion, but the app does not register the phone because i can't unlock its screen(which is the essential problem). Next thing i tried is to enter the Guest account and try something that way. And i didn't success anything that way. Sony PC companion recognized the phone while its in Guest mode, but it does not allow me to do anything backup reset update, nothing, it asks for an Owner profile. I can use the file manager, but it only shows me files on the phone memory as shortcuts i can't access them or copy them.
I really ran out of ideas, and i searched a lot online and no success so i figured XDA must have some kind of solution for my headache, or i am doomed...
p.s i think the problem may be in the OS, because on KItKat something like this wouldnt happen but on Lolipop it does ...
sir ljove said:
Ok, so here is the problem.
I forgot the PIN number for screen unlocking on my phone. So 1st thing i tried is to reset the code via Android Device Manager, but Google tells me that there is no need to reset the screen unlock password because it already exists , and it does not allow me to reset my password although i am in my account and i entered my email and password :silly:
Anyway, next thing i tried is to do something via Sony PC Companion, but the app does not register the phone because i can't unlock its screen(which is the essential problem). Next thing i tried is to enter the Guest account and try something that way. And i didn't success anything that way. Sony PC companion recognized the phone while its in Guest mode, but it does not allow me to do anything backup reset update, nothing, it asks for an Owner profile. I can use the file manager, but it only shows me files on the phone memory as shortcuts i can't access them or copy them.
I really ran out of ideas, and i searched a lot online and no success so i figured XDA must have some kind of solution for my headache, or i am doomed...
p.s i think the problem may be in the OS, because on KItKat something like this wouldnt happen but on Lolipop it does ...
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Hi and thank you for using XDA Assist
Try to ask over here >>>
Xperia Z1 Q&A, Help & Troubleshooting
In order to get better help from the Z1 experts.
Good luck!
Hi all,
I need help with breaking my lock screen pattern (Sony Z3 Compact D5803, Android 5.1.1). Today 6 years old kid was playing with my phone and somehow she went into settings and changed my lock screen - and she forgot it. Grrrr
Things I have done so far:
1. Access my gmail account, able to use Android Device Manager -> lock and reset (its running on phone - but did not reset lock screen pattern)
2. Contacted Sony and my carrier (Vodafone UK) - both unable to do anything. Recommend hard reset (all data wiped out)
3. Tried to access phone with ADB shell ->error device '(null)' not found (i guess on USB debugging on on the phone)
4. tried like 200 combinations (simple) no luck
5. Pushed installation of androidlost and done sms registering etc (done this before on friend phone when was stolen) but no luck on main (I got AVG AV on phone which probably stop starting app remotely)
Got some data on my phone what can't really lose, otherwise would do hard reset
Any help appreciated
Marcin
marcin25 said:
Hi all,
I need help with breaking my lock screen pattern (Sony Z3 Compact D5803, Android 5.1.1). Today 6 years old kid was playing with my phone and somehow she went into settings and changed my lock screen - and she forgot it. Grrrr
Things I have done so far:
1. Access my gmail account, able to use Android Device Manager -> lock and reset (its running on phone - but did not reset lock screen pattern)
2. Contacted Sony and my carrier (Vodafone UK) - both unable to do anything. Recommend hard reset (all data wiped out)
3. Tried to access phone with ADB shell ->error device '(null)' not found (i guess on USB debugging on on the phone)
4. tried like 200 combinations (simple) no luck
5. Pushed installation of androidlost and done sms registering etc (done this before on friend phone when was stolen) but no luck on main (I got AVG AV on phone which probably stop starting app remotely)
Got some data on my phone what can't really lose, otherwise would do hard reset
Any help appreciated
Marcin
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Click to collapse
Hello,
You can visit here and read the entire thread thoroughly.
-Vatsal
Vatsal said:
Hello,
You can visit here and read the entire thread thoroughly.
-Vatsal
Click to expand...
Click to collapse
Thanks for your help. went there and did go through those methods, unfortunately adb shell/devices showed null device, I am on stock rom so no recovery mode - to flash from sd.
But in the end of the day, I made it - phone is unlocked thanks to SONY software (when registering phone with your gmail it does create for you Xperia account). Its like Google Device Manager - with the difference it will overwrite PIN/Lock Pattern. Funny thing is Sony customer service is unaware of this.. completely..at least they first level of support.
Happy
Glad, you found your way. Thread closed
-Vatsal
dear all
i have installed firmware nxt-l29c185b580 , i decided to hard reset my phone and after hard reset finish i was asked for FPR , i actually know the email and password but i have no way to input them due to no keyboard only google voice
i spent nights trying to input but i could not by pass that through google voice only.
is there any way to install the keyboard from fastboot with computer connect and why did it disappear after hard reset ?
is there any way to remove this connected email from my device remotely from my computer or any web page ( i have access to this email from my chrome "
fast boot show " relocked bootloader " and " FRP locked
what can i do to get my phone back please help , what is the possible solution now
thank you guys , my issue has been resolved by roll back update and full firmware of marshlome and my keyboard came back and i resolved my issue
thank you
Hii, I am facing a problem in my huawei mate 8. After a hard reset the keypad disappeared from the mobile & I am not able to setup the mobile. Could anyone help with any suggestions......
My mobile is totally noy operational,while doing the factory reset,keypad not appearing for the password input.How to get the keypad back.....?
a year ago I had the same problem and I think it was solved by installing the rom again or using another rom.
No need to reflash or go back
Guys is simple .You cannot insert the credentials to your router and so on because the keyboard is missing ?First grab another phone and start a hotspot without any password.connect with mate on that hotspot,then spell pressing the circle clear and loud Fdroid.Install ,then on the search in fdroid say liud and clear keyboard .install the first keybord aviable on fdroid .have fun and remamber ,no need to flash enyhing .think twice!
Hi all
I've recently reset my wife's phone so my son can use it.
However, after factory reset (using the buttons) when it reboots I cannot set it up.
It says that an "Abnormal factory reset" has been performed and asks for my wife's Samsung email/password.
When we put this in - it's rejected (actually, it says signing in but nothing happens).
We've reset the password but it still won't work.
I'd be happy to just format it an put a clean custom ROM on it but I don't know how.
All guides I find say it needs to be rooted first and to enable USB developer options - but I cannot unlock the phone to get to this stage.
Could someone please help me figure it out? Samsung can't (they want us to send it to them for a chargeable repair!)
Thanks
Matt
GemeenAapje said:
Hi all
I've recently reset my wife's phone so my son can use it.
However, after factory reset (using the buttons) when it reboots I cannot set it up.
It says that an "Abnormal factory reset" has been performed and asks for my wife's Samsung email/password.
When we put this in - it's rejected (actually, it says signing in but nothing happens).
We've reset the password but it still won't work.
I'd be happy to just format it an put a clean custom ROM on it but I don't know how.
All guides I find say it needs to be rooted first and to enable USB developer options - but I cannot unlock the phone to get to this stage.
Could someone please help me figure it out? Samsung can't (they want us to send it to them for a chargeable repair!)
Thanks
Matt
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Click to collapse
Hi, you don't need to root before flashing.
Samsung is AWESOME FOR THIS.
You can flash at any desperate moment.
It is time to install Android 10 for the dummies : https://forum.xda-developers.com/galaxy-s6/general/guide-tutorial-howto-samsung-galaxy-s6-t4108425
Thanks. I managed to fix it though.
I had to get the L2 Samsung account support to disable two-factor authentication.
Then the password worked and the phone unlocked.
The "this phone is blocked" screen requires your Samsung password but isn't smart enough to work with two factor auth (which is default turned on for all Samsung accounts). #facepalm
GemeenAapje said:
Thanks. I managed to fix it though.
I had to get the L2 Samsung account support to disable two-factor authentication.
Then the password worked and the phone unlocked.
The "this phone is blocked" screen requires your Samsung password but isn't smart enough to work with two factor auth (which is default turned on for all Samsung accounts). #facepalm
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Click to collapse
Nope the twofacauth is not turned on by default for Sam acc or any other acc on this Planet...that must be activate and config by user.
But if you have the right knowledge you could flash other Rom even if the Phone is lock by google. You just need to know how to.
solong
speedson