[Completed] Need best way to monitor Android device for random crash/freeze/other misbehavior - XDA Assist

Hello, I hope this question meets the requirements for this forum, we really could use some advice.
I support users of various Android devices (mostly Samsung tablets, 5.1/6.0) and we frequently encounter reports of app behavior that is not (easily) reproducible-- crashes, freezes, etc-- and because we only get these reports after the fact, or cannot remote in the moment using Mobicontrol due to state of the device or poor connectivity, we can only attempt to surmise what might have happened instead of knowing for certain what did. Logcat files don't really help us because we cannot connect via adb for geographically distant users, and we need to have such a session running to capture the condition but we cannot know in advance when it might occur. Furthermore, these users are not technically proficient in the least so we cannot rely on their information or trust that they can reliably follow directions beyond simple point and click interface elements.
Root is not an option for us so whatever tool or method might be recommended must meet the following criteria:
-Run unattended, but can be scheduled start/stop
-Should impact system resources minimally so it doesn't possibly contribute to performance issues
-Should keep a rolling log of CPU. RAM, events, etc that is automatically purged to avoid buildup of unnecessary logs, say 24 hours, or configurable interval
-Ideally would email log, with user description/annotation, to preconfigured recipient list upon command from local or remote user when app performance warrants
-License would need to permit us to deploy on "suspect" devices via apk push via Mobicontrol package rules, not Play store, for between 5 and 10 devices as needed
I am hoping to find what the offending app(s) are, under what specific conditions the users experience the interruptions to their work, and what the actual experiences are-- is slow performance being experienced as a freeze? Is an app trying to connect to a network when none is available? Etc. Again, we can't rely on our users to accurately assess and describe what led up to the crash or freeze and unless we are connected via Mobicontrol when it happens we cannot get the details later without such a tool as described above.
Any and all help is greatly appreciated, thank you
Matt

Hello and thank you for using XDA Assist,
please create an account and create a thread in this section:
Android Q&A, Help & Troubleshooting
The experts there will be able to help you.
Kind regards
Trafalgar Square
XDA Assist

Related

[Q] Bluetooth Network Project

Hello,
I was wondering if someone could point me in the right direction for a Bluetooth Networking Project I'd like to do.
The ultimate goal:
- Having some sort of bluetooth app with root privileges, which, when walking past someone, would allow some sort of passive communication without the users authorisation nor involvement.
This is similar to the idea on the 3DS called "SpotPass":
(I would have posted the link, but I'm not allowed to)
I do not have much experience on the subject, but suppose it would involve having root permissions to access the bluetooth module, being able to broadcast a message (to other users of this application).
I'm not sure if this might involve creating a completely different driver.
The reason is actually to create a short-distanced-passive-communication application useful for getting short messages or announcements across, with the low power consumption of bluetooth (vs wifi).
If this kind of communication if not possible, could someone please explain why, or at least give me some sort of link with the reason.
Thanks in advance

[Completed] [Q] Android App transfer of ownership

In regards to app transfer process, has anyone experienced difficulties after a transfer of ownership was done?
We are developing an app for a client, who have an existing app being hosted and managed by a 3rd party vendor. We need to understand the process of helping the client get ownership of the current app and then with the same name of the app, push our (new) binaries as an update to the app. The key thing is that there should not be any disruption to the current service and the transition to the new app is transparent to the users – All reviews, ratings etc. remain the same.
- What are the key information transfers that must happen during transfer of ownership of an app (Keys, version no. etc.)?
- If new update to an app is completely different in architecture, is there an approval process from Google Play to go through? If yes, how long does this usually take?
So to summarize, ‘V’ is the third party vendor hosting the app named ‘X’ for our client ‘C’. We (Dev company ‘D’) want to replace the current app with our implementation, but retaining the existing app name, customer base, reviews, ratings etc. such that existing users just get a notification to upgrade their existing app and it changes to the new app once they download.
Thanks!
Hi,
I can find nothing relevant on XDA about this. I suggest you contact Google...
But you could ask your question here if you wish,
> Android Development and Hacking > Android Q&A, Help & Troubleshooting
Good luck!
Thank you. Thread closed.

[Completed] Replacing native call/text Android functionality

I'd like to replace the native call/text functionality in Android. I'd like to build an Android app that will handle incoming/outgoing calls/texts using Twilio. A wifi-only phone of sorts. I've built Android apps in the past so I'm familiar with the process. My knowledge of modifying code on a rooted android device is lacking. What I need help finding is how to override/hack the lock screen to show incoming calls. Incoming text messages can be handled with normal push notifications. Lock screen widgets were removed in Lollipop so I can't go that route. I'm looking for any pointers, helpful info, code examples, or comparable apps. I'd like to make sure this is feasible before committing any amount of significant time to it.
XDA Visitor said:
I'd like to replace the native call/text functionality in Android. I'd like to build an Android app that will handle incoming/outgoing calls/texts using Twilio. A wifi-only phone of sorts. I've built Android apps in the past so I'm familiar with the process. My knowledge of modifying code on a rooted android device is lacking. What I need help finding is how to override/hack the lock screen to show incoming calls. Incoming text messages can be handled with normal push notifications. Lock screen widgets were removed in Lollipop so I can't go that route. I'm looking for any pointers, helpful info, code examples, or comparable apps. I'd like to make sure this is feasible before committing any amount of significant time to it.
Click to expand...
Click to collapse
Hello, and thank you for using XDA Assist!
Not sure what route you can go from here, but the experts at this forum should be able to provide some pointers:
> App Development Forums > Coding Discussion, Q&A, and Educational Resources > Java for Android App Development
Hope this helps, and good luck!

[Completed] How to regain control of your device when it's been hacked?

My husband and I both have Samsung Galaxy S6's and honestly we have had nothing but weird issues, for example, the operating system is always flawed, we have had sign in issues with Google. There are unknown devices on the google account and also unknown devices on the wifi as well. The device seems to be under someone else's control and we have talked to Sprint and Samsung technical support, both of which have claimed there was absolutely nothing wrong with the device, and I would have to disagree! There is definitely something going on with the phone. Please any ideas are welcome and any step in the right direction would be greatly appreciated. Thanks
Hi,
Thank you for your patience and for using XDA assist.
I would recommend visiting your nearest carrier store so that they will be able to see the problem themselves. Contacting them via phone or email will not show them the whole issue, as it is limited to what you can describe and what they have access to.
As for your Google account, check you google account settings on a computer to remove any unauthorized devices. If things go worse, you may have to deactivate your accounts.
Good Luck! - gsstudios

dr.fone toolkit - Android Lock Screen Removal with encrypted phone ?

Hi,
I want to know if i encrypt my Galaxy S7, if it's possible to remove lock screen with dr.fone toolkit ?
If it's possible it's bad because password it's for restrict any person to access to phone !
Thank for any help !
Hi,
Up !
Do you know the answer ? Please ?
Thank !
azer7 said:
Hi,
Up !
Do you know the answer ? Please ?
Thank !
Click to expand...
Click to collapse
Hello,
The Galaxy S7 has multiple variants and builds. Normally when asking this kind of question, you should include the model of your device. That way anyone wanting to help you actually has the knowledge to be able to do so. Phones have different internal parts, memory space, and so on. You can find your model number by doing the following:
- slide down the notification bar, sometimes you may have to slide down twice depending on the device. Click the gear in the upper right hand corner. "Settings"
OR
- Access your app drawer or all apps section and find your "settings" section/app. Most of the time it will have a icon of a gear, or three lines that resemble on off switches. Older androids sometimes use just have three lines (as the settings icon)
- Find the section labeled "About Device / Device Info" its usually labeled something similar if not exactly. Open this section
(Galaxy phones usually have this section at the bottom of your "settings" section)
- Somewhere within this section, there will be a label that reads "Model" and that is your specific variant which is needed in device specific situations.
* Take Note of this for future reference. You might think okay ill remember that. But when you come to realize your devices model number may be XDA-2017T1 and you look for something pertaining your device. You will also find something like this:
XDA-2017
XDA-2017YP
XDA-2017YP2
XDA-2017T0
XDA-2017T2
XDA-2017T10
Assuming that you will continually update and/or customize your phone. You will probably just memorize this, along with other important information. Some important things you should include while researching is as follows (the top two are very important)
1. [Model Number] ex) XDA-2017T1
2. [Android Version] ex) 6.0.1 Marshmallow
3. [Baseband]
4. [Kernel]
5. [Chipset]
6. Is device "rooted?"
7. Is the bootloader unlocked?
8. GSM or CDMA. Older devices even use IDEN
Those are only some.
* I also want you to know that im not trying to lecture you, or give you a hard time. I am honestly trying to help you and in order to successfully help you I have to ensure that you know things, or mention things, that is important to do. So your device isnt broken, or you get information that is correct but incorrect for your specific device.
But back to the topic originally referenced.
Q) "Is the program Dr. Fone able to bypass the screen lock security measures on the Samsung Galaxy S7?"
A) Based on limited information that is device specific, and the current Supported Devices section from Dr Fones documentation
"No"
• Dr. Fone doesnt have the capabilty to bypass your screen lock. They will probably include the S7 within a period of time due to it being a main stream phone though.
• Remember this; locks can and will be broken. Just because a vulnerabilty hasnt been exposed or discovered doesnt mean that its 100% secure.
• Keep current with OTA updates, keep in tune with tech type news.
• Encryption is vast subject, but I can refer to it like the "invisible magical ink" That was popular in the 90's. The light that reveals the ink to the naked eye, is your password. The inabilty to see the ink normally without a specific tool, would be encryption. So if someone cracked your password, your encryption would also be disabled. I linked more information below, for you to read. I still dont fully understand encryption myself, nor do I believe or trust it.
I based this information assuming your device is the SM-G930. It is accurate as possible but not guaranteed. Do realize with the information I mentioned and with the question you asked. I was able to do a simple Google search and almost immediately found the answers. Try to figure things out before you ask in the future. You can repeat the process of not researching prior to posting but typically your post will die. If you get stuck and have put forth honest effort, the great people here at XDA will probably help out greatly. I hope I have helped you, and you now feel better about your concerns. please pay it foward.
If you feel ive helped or gave a honest attempt to help. Hit the thumbs up, that is the thanks button.
-juzten
▪Information on Android Encryption▪
https://source.android.com/security/encryption/full-disk
▪Samsung S7 Model Numbers ▪
https://www.google.com/amp/techbeasts.com/list-of-samsung-galaxy-s7-s7-edge-model-numbers/amp/
▪Dr. Fone's Supported Devices, Screen Lock ▪
https://drfone.wondershare.com/reference/android-lock-screen-removal.html
.
.
.
.
.
[☆☆☆] I TAKE NO CREDIT, AND GIVE THANKS TO THE PEOPLE WHO WROTE AND/OR RESEARCHED THE ABOVE REFERENCES. THESE REFERENCES ARE THE RESOURCES I USED TO CONCLUDE AN ACCURATE RESPONSE TO THE QUESTION ASKED IN THE OP. NO CLAIM IS MEANT TO BE IMPLIED, OR IS GIVEN WITH THE INFORMATION PRESENTED AS FACTUAL. AS WITH ALL DOCUMENTATION, ERRORS ARE MADE OCCASSIONALLY AND YOU SHOULD FURTHER RESEARCH ANY DOUBT. I TAKE NO RESPONSIBILTY FOR ANY DAMAGE OR LOSS THAT OCCURED IN DIRECT RELATION TO MY STATEMENTS MADE. [☆☆☆]
Hi,
juzten said:
Hello,
The Galaxy S7 has multiple variants and builds. Normally when asking this kind of question, you should include the model of your device. That way anyone wanting to help you actually has the knowledge to be able to do so. Phones have different internal parts, memory space, and so on. You can find your model number by doing the following:
Click to expand...
Click to collapse
I'm sorry, I completely forgot to mention the model of my S7, it is the SM-G930F on Android 6.0.1 Marshmallow, thanks for answering me.
On the other hand, I'm disappointed that a commercial program can unlock a phone.
I hope that this way of circumventing the locking of smartphones will be solved, because malicious people could use it to unlock phones that do not belong to them ...
The only way to protect yourself from this program is to install an application that protects personal data.
Thank you again for answering!
Wondershare Dr. Fonefor unlooking thr screen.
Wondershare Dr. Fone is a powerful instrument to regain iPhone lost information, it can help scan and recover them from iTunes or iCloud copies in case you've got backup your iPhone into iTunes or iCloud, or it helps you regain contacts directly from the device. Besides it's harmonious with iPhone 5s/5c/4S/ / 4/3GS and it might recover 18 kinds of content such as pictures, videos, contacts, messages, notes, and phone log, voicemail, voice memos, calendars, reminders, etc.. :good:
I agree with you. A commercial program available for a few dollars can unlock a password protected phone. What is Android/ios waiting to solve this threat?

Categories

Resources