My husband and I both have Samsung Galaxy S6's and honestly we have had nothing but weird issues, for example, the operating system is always flawed, we have had sign in issues with Google. There are unknown devices on the google account and also unknown devices on the wifi as well. The device seems to be under someone else's control and we have talked to Sprint and Samsung technical support, both of which have claimed there was absolutely nothing wrong with the device, and I would have to disagree! There is definitely something going on with the phone. Please any ideas are welcome and any step in the right direction would be greatly appreciated. Thanks
Hi,
Thank you for your patience and for using XDA assist.
I would recommend visiting your nearest carrier store so that they will be able to see the problem themselves. Contacting them via phone or email will not show them the whole issue, as it is limited to what you can describe and what they have access to.
As for your Google account, check you google account settings on a computer to remove any unauthorized devices. If things go worse, you may have to deactivate your accounts.
Good Luck! - gsstudios
Related
Long story short, someone came into our home while we were there and took many electronics.
One of them was the Galaxy Note II (ATT) and I see the device is still active and I believe it still accessing the google play store or syncing to my gmail account based on recent activity I can see from my gmail account.
How can I track the location from where this is happening? The police ares supposedly going after them after we found other clues but if I can get a location from where the device was being used, that would be a dealbreaker.
I have / had my gmail account setup and I see last time it synced. I'm not a pro at this but asking for help from some bright minds here. Can anyone help me out?
The more evidence I have for law enforcement, they won't be able to deny who I already know it is. I am looking for more proof to back up my accusation / discovery.
EDIT : Maybe this right place to ask this question or right forum or maybe I'm just out of luck and need to move on. Sorry if stepped over any boundaries with this post.
Hello,
I have finally joined the forum hoping to find out what if anything if going on with my phone. I have several screen shots of various instances that seem out of the ordinary. To top it off I found a ton of txt files with my phones information on it from Maa360. I desperately want to know if I'm under an administrators account and am possibly being monitored. All the way down. To my Gmail email. I think there is an administrator account over me there too. Any advice or help is greatly appreciated.
Hello,
Welcome to XDA.
Personally, I think you might just be paranoid.
I have no idea what you mean by "having an administrator account" over you.
Try posting your question in the forum linked below.
http://forum.xda-developers.com/android/help
The experts there nay be able to help.
Hello, I hope this question meets the requirements for this forum, we really could use some advice.
I support users of various Android devices (mostly Samsung tablets, 5.1/6.0) and we frequently encounter reports of app behavior that is not (easily) reproducible-- crashes, freezes, etc-- and because we only get these reports after the fact, or cannot remote in the moment using Mobicontrol due to state of the device or poor connectivity, we can only attempt to surmise what might have happened instead of knowing for certain what did. Logcat files don't really help us because we cannot connect via adb for geographically distant users, and we need to have such a session running to capture the condition but we cannot know in advance when it might occur. Furthermore, these users are not technically proficient in the least so we cannot rely on their information or trust that they can reliably follow directions beyond simple point and click interface elements.
Root is not an option for us so whatever tool or method might be recommended must meet the following criteria:
-Run unattended, but can be scheduled start/stop
-Should impact system resources minimally so it doesn't possibly contribute to performance issues
-Should keep a rolling log of CPU. RAM, events, etc that is automatically purged to avoid buildup of unnecessary logs, say 24 hours, or configurable interval
-Ideally would email log, with user description/annotation, to preconfigured recipient list upon command from local or remote user when app performance warrants
-License would need to permit us to deploy on "suspect" devices via apk push via Mobicontrol package rules, not Play store, for between 5 and 10 devices as needed
I am hoping to find what the offending app(s) are, under what specific conditions the users experience the interruptions to their work, and what the actual experiences are-- is slow performance being experienced as a freeze? Is an app trying to connect to a network when none is available? Etc. Again, we can't rely on our users to accurately assess and describe what led up to the crash or freeze and unless we are connected via Mobicontrol when it happens we cannot get the details later without such a tool as described above.
Any and all help is greatly appreciated, thank you
Matt
Hello and thank you for using XDA Assist,
please create an account and create a thread in this section:
Android Q&A, Help & Troubleshooting
The experts there will be able to help you.
Kind regards
Trafalgar Square
XDA Assist
As a software developement company, we'd like to provide our customers a simple way to download and update our apps. Every customer has its individual stock of apps. Mostly, they do not have an IT departement.
Google Play Store for Work
This seems pretty much what we want. As for my understanding, the customer needs its own G-Suite. They need an administrator which gives us the possibility, to publish our apps to their private channel.
The thing is, we don't want them to do anything except downloading and updating the app.
Does anyone know, what we need to administrate this for them? Is this even possible, purchasing multiple G-Suite subscriptions?
I'm open for any new ideas, which might solve this issue.
Hi,
I think you'll need to ask Google about that. That's probably your best bet. Not much on xda about it either. You could ask here, http://forum.xda-developers.com/android/help
But I think talking to Google would be best.
Good luck!
Samsung S6 / Model: SM-G920F / Android 9... maybe (I can't check)
Long story short.
3 years ago dropped phone, screen died.
Had no money to fix at the time and then I 'forgot' about it as I wasn't ready to grieve my mom.
Recently had screen fixed.
I have obviously forgotten the lock screen pattern I used 3 years ago.
Damn phone refuses to give me any other login option (I remember the pin I had on there) - it simply increases the wait time between my attempts to guess the pattern.
Sure I can do a factory reset and then log in with my google account, but that would mean losing all the photos of the last holiday I had with my mamma - and the last time I saw her before she died a very sudden death at the hands of someone else just two months later.
I am in tears, frustration, anger - all I want is those photos, those memories. If the US Treasury can be hacked surely there is a way to get into a solitary android phone!?
1. Phone was not setup to backup to a cloud service (I know, I can't believe this ridiculous oversight on my part!)
2. Google account email address is still the same, but I have changed the password numerous times in the last 3 years and device is not showing in 'my devices' in google account anymore.
3. Samsung Find My Mobile account
Device is still showing in my Samsung account (and I have the EMEA) but it cannot find my phone and so I cannot remotely unlock it.
I assume the phone is no longer logged in to Samsung account because of a password change in the last 3 years (email address is still the same).
4. Without password I am unable to enable USB debugging.
5. If I remember correctly the device is rooted.
6. Samsung technical support are useless.
7. I have scoured forums, you tube, etc. for help. Come up empty and wasted ALOT of time with useless scammy apps.
Is there anything else you could suggest? I am not a developer and don't have a technical bone in my body but I am willing to get a PHD in frigging coding if it means I can get these photos of my mamma back.
whynotluna said:
Is there anything else you could suggest? I am not a developer and don't have a technical bone in my body but I am willing to get a PHD in frigging coding if it means I can get these photos of my mamma back.
Click to expand...
Click to collapse
Hello and good evening, @whynotluna
Welcome to XDA. I hope you'll always find and get the support you require.
However, prior to your next posting please read the guidances that are stuck on top of every forum like
Note: Questions go in Q&A Forum
If you are posting a Question Thread post it in the Q&A forum. Technical discussion of Android development and hacking. No noobs, please. Device-specific releases should go under the appropriate device forum...
forum.xda-developers.com
and the others. I've moved the thread to A
Galaxy S6 Q&A, Help & Troubleshooting
This forum is for all of your questions about the Samsung Galaxy S6. If you need help troubleshooting a problem, please be as specific as possible by describing your software configuration, including the ROM, kernel, and any modifications you've done.
forum.xda-developers.com
Thanks for your cooperation!
Regards
Oswald Boelcke
Senior Moderator
Oops! Noted. Thanks for your patience