Moto G 2015 8GB Storage mistery - Moto G 2015 Q&A, Help & Troubleshooting

Hello everyone, I recently bought a Moto G 2015 with 8 gb of internal storage, came with Lollipop and recently upgraded it to Marshmallow. The problem is that after restoring all my applications the sum of the used internal storage doesn't match the free space that should be available. Specifically I have 2.06 GB of installed apps and it reports that there are 3.72 GB used.. so there is almos 1.65 GB of vanished storage space. I wonder that maybe the marshmallow update file remains there and may be part of the missing space, but that cant be for all the missing storage space.
Here is a screenshot of the situation (Forum doesnt let me post link to a image: (It shows in the top bar of internal storage: 3,72GB in use of 4,54GB. Below: Apps: 2,06 GB. Cache: 2,06 MB.)
Maybe this was covered, but are the only alternatives to free that mistery space to root the phone and find the culprit?
Thanks in advance!
Carlos.

Hi there, android always eats up some internal storage, make a cache wiping and see what happens.
(Be careful about factory reset whether you attempt so, search about FRP, unfortunately been through that recently; basically don't change your google account password whenever you are attempting to factory reset your device).
Also, MM comes with an option to set sdCard as internal storage, check that out if you have a REALLY GOOD micro-sd maybe that could be your solution to a lot of future headache.
Regards!

lautta10 said:
Hi there, android always eats up some internal storage, make a cache wiping and see what happens.
(Be careful about factory reset whether you attempt so, search about FRP, unfortunately been through that recently; basically don't change your google account password whenever you are attempting to factory reset your device).
Also, MM comes with an option to set sdCard as internal storage, check that out if you have a REALLY GOOD micro-sd maybe that could be your solution to a lot of future headache.
Regards!
Click to expand...
Click to collapse
Haha, I have a 32gb Samsung EVO Performance Class 10 UHS1 card that has speeds of up to 80MBPS (read) and 20MBPS (write), and it still reported too slow. However, it works better than my Kingston 16 GB Class 10 UHS1 card... Way better. I don't think any SD card will be adequate for what the tests require, they will all say "too slow" even though it may be the highest end card.

lautta10 said:
Hi there, android always eats up some internal storage, make a cache wiping and see what happens.
(Be careful about factory reset whether you attempt so, search about FRP, unfortunately been through that recently; basically don't change your google account password whenever you are attempting to factory reset your device).
Also, MM comes with an option to set sdCard as internal storage, check that out if you have a REALLY GOOD micro-sd maybe that could be your solution to a lot of future headache.
Regards!
Click to expand...
Click to collapse
Thanks!

Related

HTC diamond hard reset

htc diamond has 4 GB of internal storage
so what would happen if it is hard resetted
all the 4 GB will be wiped off or something else???
Good question, I would hope it would perform the same as the Touch Pro and leave that storage location alone like it does the SD card. But I honestly can't say, sorry.
I haven't tried it as i don't have the phone by i imagine it would, i would back up everything to your computer or storage card before preforming one. (hard reseting reformats your device, therefore like your computer, i would imagine it would do the same in deleting everything)
Hard resetting your diamond doesn't format the internal storage 4gb.
A hard reset will only write over the rom/ os section.
Hard reset my diamond loads of times & everything in the internal storage is always still there/ fine.
Ask any 1 in the diamond section they'll tell you's the same.
You can use an option to format the 4gb if you actually want to, but I would only use that if the diamond had a virus or a serious problem.
Hope this helps
it must be partitioned then hmmmm....
learn something everyday
according to htc it does reformat......
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
joel2009 said:
it must be partitioned then hmmmm....
learn something everyday
according to htc it does reformat......
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
Click to expand...
Click to collapse
The internal-storage is different from the program-storage.
Has noting to do with partititions, it's another chip
according to your link:
Clear Storage
You can also use Clear Storage to reset your device back to factory default settings and/or format the internal storage.
Click to expand...
Click to collapse
I can't wait till slid state storage gets to cheaper so that you can actually pay a repectable price for a phone loaded with internal storage (more 20 gig type of size) i guess i am still in the stone age with my kaiser on this one

Alcatel, one touch Insufficient storage, yet SD card is set as default storage

A really annoying problem, then again, I get what I pay for...I'll keep that in mind next time but for now I am trying to solve this. I cannot update or install apps because I receive an error message that there is not enough storage. Extremely annoying because while my internal storage is low, I have a 16 gb SD in the phone. Under settings -> storage, default storage is the SD card so I don't understand this error. Available space on the SD 13.82 gb, plenty of room.
Searching this problem, I have found that the default storage location only applies to photos and videos? And to actually think this issue, the phone may need to be rooted. What gives?

[HOW TO] Format SD as Internal + My Experience With Adopted Storage

Since Motorola updated their devices to Marshmallow 6.0, many have had issues formatting their SD cards as Internal Adopted Storage. I don't know why the issue exists, but trying to format as Internal only results in the process freezing at 30% and eventually timing out. However, thanks to members of the XDA community I have successfully formatted my Kingston 128GB Class 10 SD as Internal. Here's how.
Step One: Format SD to exfat.
Step Two: Set SD as Portable in Android
Step Three: Format SD as Internal in Android.
Step Four: THIS IS IMPORTANT. The process will eventually freeze and timeout. Do not cancel it. Let it timeout. When it does do not fret. Shutdown the phone by holding power and tapping Power Off. It will take a while to fully shut down. The time it takes for the process to freeze and the time it takes the phone to shut down seems to depend on the size of the SD Card. My 128GB card took about 6 minutes to timeout and about 12 minutes to shut down. DO NOT FORCE SHUTDOWN*. Let the phone shut down on its own. When it does, boot the phone back up and the SD will be set to Adopted Internal Storage.
*FORCE SHUTDOWN is accomplished by holding the power button until the phone hard restarts.
Now that is out of the way, let me tell you about my experience using Adopted Storage mode. I'm not very happy and I do not recommend doing this. It's a great feature to have for phones with limited Internal eMMC Storage like 8GB or 16GB however there are drawbacks. Not the least of which being that apps take much longer to launch and run tasks as SD cards are much slower than eMMC flash Storage. I've also noticed an increase in battery drain as the phone is now reading and writing to SD when it would normally access onboard eMMC in portable mode. Long story short, it definitely expands the amount of storage you have for apps and app/game data, however that benefit comes at the cost of slower performance and less battery life. With a phone like the X Play battery life may be something you would be willing to sacrifice however I'm sure, like me, you'd want to make sure you are squeezing out every bit of performance out of that SnapDragon 615 so performance may not be something you'd be willing to give up for more app data storage. I know I'm not
I'll be going back to Portable Storage as soon as I can.
I am having a weird issue with my 64gb SD card. I format as portable storage and does it just fine. But any time I reboot I have to format again? So, needless to say, I'm afraid to put anything on there because I'll have to format it again. I am on the newest version of blisspop on a moto g2014. Any help would be great.
Has anyone bench marked SD performance?
I can't believe this worked!?! Been trying to get internal formatting working on my Moto G 4G for so long, thank you so much!
works
this worked on my S4 running 6.0.1
Excellent post and I came across that sequence myself by trying all sorts. One question though... Having configured it as adopted internal storage, while I have successfully transferred one App's data to the additional memory (as a test) the Storage Analyser app does not recognise it by default (though you can find the path to it and manually configure it) and ES File Explorer just doesn't at all.
Did you see similar problems? So far, because of the partial nature of the fix, I haven't dared run with it properly using the SD card.
[Edit: Running a Moto G 2nd Gen 8Gb with a 64Gb Sandisk Ultra.]
[Second Edit: Answered my own question with further research... Following a suggestion elsewhere I bit the bullet and went to Settings > Storage & USB > [Tap card] > [Tap Menu] > Move Data now it's all set 100% including ES File Explorer etc. Phew! ]
After formatting to exfat my phone read it as corrupted, is that normal?
[NEED HELP]
Hi Everyone,
I have adopted storage related problem. I mounted a Strontium 64 GB Class 10 on my unrooted Moto X Style/Pure and formatted it as internal storage. Aside from the warning, that the card might be slower, everything worked out fine, and it was reflecting and working as internal storage for 10 days (8.6GB of the card was being utilized for storage).
But one fine day, the card stopped working - all the previous data had disappeared. The card worked fine, and showed 8.6 GB as utilitzed, but to files to show for it. As we know the card is formatted as ext4 and content is encrypted using a AES 128-bit key.
According to this guide, the key is located in the data partition of the device. Now unless there is a way to even just read the key without rooting the device, I'm stuck in a vicious cycle - I can't access they key without rooting, and if I root, it'll wipe the phone (along with the key).
Please help! Really appreciate any tips, thanks in advance!
My Moto Z is dead and wont detect as QUSB, can you help me repair it ?
I got the same thing. I continued formatting in the phone and worked fine after you follow the above procedure

Internal Storage showing more than 100% full.

I'm having a problem with my Z3, where it seems to be counting data and/or apps stored to the external SD card as part of the internal storage, which is leading the phone to show as being full when it isn't.
As you can see in the screenshots below (no you can't because all my xda posts are somehow gone and I'm back to being a noob who can't post links) , my 16gb phone believes that it contains more than 22gb of data, the main problem being more than 16gb of apps, which are in reality stored on the SD card.
When I eject the SD card, the apps disappear, and the internal storage drops to what looks like the correct level (with apps showing at 5.88gb).
Some of the apps, notably Amazon underground and Vainglory, seem to be much larger than they should be, e.g Vainglory at over 4gb, when it should be 1.25gb, and Amazon being more than 2gb when it should be around 124mb (as they are on my Nexus 9). So it looks to me that somehow the phone is counting the apps and data stored on the SD card more than once. I've tried tried uninstalling both of those apps, incase it is an Amazon underground issue (vainglory is installed from Amazon). That helps free up some space (apps still show over 10gb though), but the next biggest app is Google Play Music, which is also showing data that is stored on the SD card as being part of the internal storage. When I reinstall Vainglory from the Playstore (still storing the data on the SD card), it shows as being 3.47gb, smaller but still way too big. So the problem is clearly not related to Amazon.
I'm running a stock Sony rom, Android 6.0.1 build 23.5.A.1.291 on a D6603.
Can anyone help me with this before I go nuclear and factory reset it again?

Moto G3 won't save pictures even with new SD Card.

Hello there, first poster in XDA here. Let me tell you my issue that's been driving me crazy for the past weeks.
I've been using a Motorola Moto G3 for about two years now, running Marshmellow, with a Toshiba 32GB SD Card formatted as internal storage. My problem started a few weeks ago, when I tried to backup my Whatsapp files from internal storage to the SD Card part, and I think something went wrong in the process, since it did, indeed, move my files, but, since then the SD Card would unmount now and then, by its own accord.
I assumed my SD Card went corrupt and tried to save most of my data, but, as I said, it would unmount itself, lasting each time less and less time mounted until, finally, my phone stopped recognizing it. I played along, not being able to save anything else on the phone, since I had no more free space.
The thing is, yesterday I bought a new SD Card since I finally discovered my old one was corrupted, and I formatted this new one as internal storage as well, but now I still can't save save pictures, whether I download them or try to make a screencap. I can still download new apps, but it's quite a pain.
Anyone know how could I fix this?
Thanks in advance
EDIT:
Oh, and to list things I've already tried:
- Tried updating Android version
- Tried shutting down and rebooting a few times
- Tried wiping out data from "External Storage" and "Media Storage" in the Apps section then rebooting
I don't think you understand "adopted storage"... once you make a card adopted (internal) storage, you don't have any external storage, or an sd card from an apps point of view.
acejavelin said:
I don't think you understand "adopted storage"... once you make a card adopted (internal) storage, you don't have any external storage, or an sd card from an apps point of view.
Click to expand...
Click to collapse
Yeah, I know. However, when I go to Settings->Storage, it still recognizes the SD Card. I would show you some screenshots, but then again, I can't save pictures. The thing is. I thought I couldn't download stuff because my old SD card was corrupted, but even with the new one, I still can't manage to get it done.
RadeonThe1st said:
Yeah, I know. However, when I go to Settings->Storage, it still recognizes the SD Card. I would show you some screenshots, but then again, I can't save pictures. The thing is. I thought I couldn't download stuff because my old SD card was corrupted, but even with the new one, I still can't manage to get it done.
Click to expand...
Click to collapse
That's ok, I know what it a looks like.
Did you perform the migration of data in the adoption phase? If not, there should be an option in the 3-dot menu on the storage page.
acejavelin said:
Did you perform the migration of data in the adoption phase?
Click to expand...
Click to collapse
The thing is, as soon as I moved the files, the SD card started unmounting itself from time to time. I succesfully moved my Whatsapp files, but everything went downhill from there. I don't know if that's what you were asking...
RadeonThe1st said:
The thing is, as soon as I moved the files, the SD card started unmounting itself from time to time. I succesfully moved my Whatsapp files, but everything went downhill from there. I don't know if that's what you were asking...
Click to expand...
Click to collapse
You need a different/better microSD card if that is occurring.
And no, migrate data is part of the adoption process and if it didn't complete then the card isn't being used properly. Once the card is adopted you should not be selecting internal or external storage or moving things, that defeats the purpose of adopted storage.
The reality is adopted storage is garbage, it doesn't work quite as well as we all hoped... Which is why many manufacturers disable it, and most experienced users don't recommend it.

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