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I have a very wierd problem with my storage card.
The last I recall. I was deleting a picture from the HTC album.
The next thing was all data in the storage card is missing.
The folders were all missing except for the DCIM folder.
On checking the disc space. It seems the files were all still there.
I even unhide all files however still not visible.
Anyone any idea wat to do?
Could it be the storage card is damage? Anyway to retrieve my files?
As far as I know, there is some programs, which restore files on on storage card. I had data lost about 3 months ago. To the best of my memory, I used Pocket Mechanic. Also you may try connect your device as USB-flash and try to restore data using programs for recover files from flash drives.
Good luck =)
x_coRe_x said:
As far as I know, there is some programs, which restore files on on storage card. I had data lost about 3 months ago. To the best of my memory, I used Pocket Mechanic. Also you may try connect your device as USB-flash and try to restore data using programs for recover files from flash drives.
Good luck =)
Click to expand...
Click to collapse
Thanks you.
hi,
i have my cruise for 1 year now, and i also had encountered storage card data loss 2 times this month. with 2 different SDHC cards, 4Go and 8Go.
never happened before, i can't understand why now. (ROM M-AMINE).
a friend of mine who's got his cruise with genuine rom from htc had the same probleme last month.
when this happens, the only folder remaining in the card is "inbox.000xx" that's all. the thing is some hidden data still using space when you check on a laptop.
i could recover most of the pictures with a dedicated software.
i can't trust this phone anymore, so i will change soon.
cheers.
data loss and phone crashes due to SPB software
I've had similar problems with folders disappearing randomly and file corruption on the SD card. I'm guessing that the file system on the SD card gets corrupted due to the crashes.
I've nailed down the issue to Spb Wireless Monitor, since uninstalling this software my phone is a lot more stable and no data loss from the sdhc memory card. May want to give this a try.
This question has been asked a few dozen times, and the answer keeps coming back to the HTC encryption and how bad it is. TURN IT OFF it can not be trusted and it is on by default. Its not even worth explaining why it is so bad and the causes behind it.. just disabled it and forgetaboutit!
Hi,newbie question guys,how do i turn off the htc encription?
Start->settings->encryption
Obviously, my phone had never this encryption on...
If you have explaination other than the dozen you're talking about, i'm really interrested.
ciao
Thx silverpal
I'm having the same problem. Just turned off and will see. I hope that's it. Already bought new microSD...., nevermind.
I turn off encription and the problem continued, actually figured out that can't be turned off...
Hello everyone,
i own a Raphael since January and in this time it allready killed 2 SD-Cards.
The first one about 4 months ago.
Suddenly in the middle of usage the Raphael froze and i could not get it started again. even after a hardreset it was stuck in the bootscreen.
after a lot of trying and finally removing the sd card it bootet again without a problem.
the card was not readable anymore in any of my devices or windows boxes.
i thougth myself. well can happen even when a card is only half a year old got a new 8GB card and forgot about the incident.
yesterday while listening to some podcast suddenly the sound died. taking out the phone i found out it did not reacted to any power button presses or anything the screen stayed black.
after a softreset the phone worked again but took about 5 minutes to get in a usable state and the programms installed on the sd card where not aviable anymore.
taking a closer look i found that the card was not displayed in file explorer anymore.
gave it a try with my mp3 player. same result no card was found.
today in the morning i gave it a try on the pc with an sd-adabter. but also no result, wondows does not even recocnizes any device being plugged in. tryed a few data recover tools but non of them found the card.
someone has similiar experiances or any tips how i could get my data back from the card?
i guess the phone has to be send back for maintainance, but i doubt that they will find anything, if they accept it at all.
I have changed 4 sd cards because of similar problems. But the problem is most likely because of the fragility of high capacity microSDs, I wouldn't blame Raphael. Try other manufacturers (and try to find the ones that are not just rebranded)
I've had many issues with sd card corruption, but have solved some of the issues. Here's my advice (fwiw):
1. Get a card scanner, and regularly scan your catd. I do it everyday (takes 5 min). I use Wizcode Scandisk. It fixes errors and dumps out files that can be opened in notepad. It's worth looking at them, as it helped me find the multiple sources of corruption that I had.
2. Don't put your PIE cache on the card.
3. Change all 'save' paths (esp. the camera) to main memory.
4. Store any programs you use a lot on main memory.
5. Do NOT have any programs that run constantly on the sd card.
6. Do NOT put Fingerkeyboard on the sd card (major problem for me).
Basically, my advice is to use sd cards for storage. The Raphael has a lot of memory-use it for programs. I haven't had to format my card in about 4 months. I was doing it every couple of weeks for a while.
well basically i was using my sd card as a storage place for movies and podcast + podcastplayer prog.
and was using the player more or less the whole day.
i used the same card (and the other one before) also in my mp3 player when the raphael or the bt headset run out of power and there is no power outlet aviable to recharge. and twice the card failed in the rapahel.
when i got a new card, i also found that the card is working 100% on pc and mp3 player, but the raphael still can not see any sd card.
i really blame the phone and also assume that it now has a defective reader.
have to give it back to repairs as soon i have flashed the original firmware and make my way back to the store
You should scan the disk to find out the error sources. It may be something simple that causing them. Also, if your phone freezes when listening to music, you may want to either wait it out, or remove the card before soft resetting. You should do some searches on card corruption. There are lots of threads here that can be helpful.
many Sdcard and usbStick manufacturers got lowlevel format tools you can download and get cards not otherwise working in cardreaders on pc back to life
would love to get those cards working again. but i also would love to get the data back that was on them.
but the problem is the cards do not even appear on the pc, or any other device i have that can read/write them (usb card reader, digi cam, mp3 player)
its just as if nothing is ever inserted in the reader.
the low level format tools don't rely on windows driver model to detect cards
Flash Format (cnetx) has always been able to re-format my card, even when my pc couldn't recognize it and neither could my fuze. It has a free trial that works fine.
I haven't experienced any of these issues myself. But I'm sure I will now that I said that....
i gave that flash format a try, but it even failed to install. was one of those weird .exe installers. on the pc side it told me install was sucessfull, but on the ppc side was just a promt "installation failed".
a cab install would be nice, but without a working cardreader in the phone i guess would also not be of much help. i guess cuz of that that prog will not help me much. the reader in the phone is broken. cant read any cards, even brand new unused ones that are fine everywhere else just dont show up on the phone.
as for other "low level format tools" my search was quite unsecessful. i was looking at the sandisk and the transcend page (the suppliers of my 3 cards) but could not find anything.
google just found more request for this kind of program but not really somewhere where i could get it.
patlabor said:
i gave that flash format a try, but it even failed to install. was one of those weird .exe installers. on the pc side it told me install was sucessfull, but on the ppc side was just a promt "installation failed".
a cab install would be nice, but without a working cardreader in the phone i guess would also not be of much help. i guess cuz of that that prog will not help me much. the reader in the phone is broken. cant read any cards, even brand new unused ones that are fine everywhere else just dont show up on the phone.
as for other "low level format tools" my search was quite unsecessful. i was looking at the sandisk and the transcend page (the suppliers of my 3 cards) but could not find anything.
google just found more request for this kind of program but not really somewhere where i could get it.
Click to expand...
Click to collapse
Check C:\Program Files\Microsoft ActiveSync\CNETX-you'll find the cab in there. There will be several-you want the PPC-Arm one. It should install fine.
Card Freeze
Yeah I had the same thing happen. Raphael would not boot unless I removed the card and as soon as I placed the card back into the sd slot it would lock up. Unlike you I was able to get on of my PCs (either the XP Pro or the Vista Pro) to recognize it but all I could do was format it.
OK I like the idea of moving all the data to the main however I'm an old Windows CE guy (yeah I had a Jornado) and the memory used to be shared between program and storage. The device would allocate from the other when more was needed. If I place all the stuff I want into the Raphael main memory won't that lower the amount of RAM I have for running programs or vice versa? I really don't know if the memory is fluid since all I get when I look into the memory is one listing total storage and one total program, there is no slider bar like there used to be in windows ce.
webfrm said:
Yeah I had the same thing happen. Raphael would not boot unless I removed the card and as soon as I placed the card back into the sd slot it would lock up. Unlike you I was able to get on of my PCs (either the XP Pro or the Vista Pro) to recognize it but all I could do was format it.
OK I like the idea of moving all the data to the main however I'm an old Windows CE guy (yeah I had a Jornado) and the memory used to be shared between program and storage. The device would allocate from the other when more was needed. If I place all the stuff I want into the Raphael main memory won't that lower the amount of RAM I have for running programs or vice versa? I really don't know if the memory is fluid since all I get when I look into the memory is one listing total storage and one total program, there is no slider bar like there used to be in windows ce.
Click to expand...
Click to collapse
The storage memory on the device is flash, not ram, so you don't lose program memory changing the save paths to main memory (if that's what you meant by moving data to main memory).
I never had any issues with my storage cards (sd and cf) on my 2003 device. I don't think it was the device, but rather the cards. The big, 16 gb cards just seem to be less hardy than a 1-2 gb card. I had all my apps on the storage card (including stuff like magic button), and never had a problem. But, jeez, the 16 g microsd is sensitive as hell. It gets minor bits of corruption at least once a week. I scan it everyday to avoid it crashing, which has helped, because I've gone 4 months without formatting it. One thing that I've found screws it up royally is doing a lot of file/directory operations over active sync on a pc. I don't know why, but cutting and pasting files from one folder to another in the sd card frequently results in lost clusters. Renaming folders is also a bad idea.
OK Flash
Well I guess I didn't explain it correctly. According to HTC the RAM is 288MB with a ROM of 512MB. So I'm really confused since according to the start>settings>system>memory the total for my storage and my program = 549MB which is of course more than 288 and 512. So when I load applications into my device and get a choice of main or storage card when it was a large file (some apps I use were 14 megs or more) I would choose the storage card.
My old experience with Windows CE was whatever memory was on the device was shared with both the program and storage, so I would put as much as possible on my storage card. However in windows 6.1 or higher it lists two separate columns for Program and Storage with: Total, In Use, and Free. So when I install apps I presumed they went into the storage area. Am I mistaken? I figured Program on the device meant how much is currently in use. Kinda like opening multiple windows on a PC. I notice it's low when at once I have 4 applications open on my windows mobile device so that's what I thought Program memory was.
Therefore does installing to the Main, when given a choice during program installation. where does it get installed ROM, RAM? Why is my total memory higher than RAM or the ROM
Any insight would help me decide the best location for my program installation to not corrupt the data, or have the flash card screw me up either.
288 MB is the total amount of system ram. A large amount is not user-accessible, it's used by the kernel/OS/Page-pool, so you don't see it reported. It's still there, though. The rom memory is 512 MB, but the actual memory in rom is subtracted by the storage memory so you see the amount of user-available memory. With 2003 devices, if the battery ran down, you lost all of your data, because the storage memory was in RAM (except perhaps for a little flash disk space). But with a fuze, you can pull the battery out, and not lose your data.
Totally confused
OK your right about the 2003 devices which is why I placed most of my stuff on a storage card. However why is my total reported memory 549MB more than the 512 ROM? Also when I install stuff to the device where does it get stored, the 512 ROM? Are you saying that the 200mb of Program being shown is 288 RAM minus the 88 being used to run the OS?
So are you saying its safe to install all my apps onto the device and I won't lose anything if the battery runs out?
Yeah, I've been saying that for about 3 weeks, lol! They got rid of the volatile storage memory with winmo 5; we're onto 6.5 now, and it's a thing of the distant past. I you don't believe me, pull out your battery (there's no backup battery on the device) and see if it causes a hard reset.
This is not an uncommon problem with digital cameras, as well. It's complicated, but the bottom line is this: whenever you buy an SD/micro SDHC/etc. card, you should do a full format of it on your COMPUTER, then put it in your device.
2 days ago my son was born and I used my HTC HD7 to take all pictures and videos of him and my wife, these were the most amazing and precious moments of my life and I captured them all on my phone.
My wife and I both have identical HD7 phones, last night I took my phone home and charged a spare battery for her, today I took this to hospital and we both turned our phones off and waited until the "goodbye" sreen had vanished, and then swapped the batterys over in the phones so she had the fully charged battery and I had the low/quarter full battery. When she switched on her phone, everything was fine, but when I switched on mine I saw some screen flash up saying something about "pressing the volume buttons to erase your phone" I paniced at this point and did a stupid thing and took out the battery again. After I put it back in it booted up and gave me the "seup windows phone" screen. At this point I switched my phone off and havent swiched it back on since.
Is there any hope of recoverying the pictures and videos? Apps, contactacts etc I dont care about, but these are the most important moments of my life I want to recover. I have no idea what happened, but at the moment I am very upset.
I am an IT technician myself, and in the past it has been all stored on the memory card, but there is no way to remove the memory card on this phone. I am willing to destroy the phone to preserve this data if needed, Is there any way I could remove the memory card? I could try some data recovery software if this is the case.
Please help, the might be a simple way to sort this I haven't been able to find. I have now been up 36 hours as my wife has had a lot of complications and lost a lot of blood last night and ended up having a transfusion. Sorry to be so personal, but I am really desperate to save these photos.
you might have accidentally held the volume button when you turned on the device, and that triggered that factory reset feature.
I have done this accidentally with my trophy as well when i was running late for work, but instead of removing the battery, i held down the power button and tried again, but when it turned on it didnt show me a setup one where you type in your windows live id, instead my one was an image of a windows phone suggesting to connect to a laptop via USB cable, again i didnt panic and turned off the screen and held down the volume button and the power button and i did trigger the factory reset in purpose, once i was at the factory reset screen, pressing any other button (camera key, and sleep/wake/power key) apart from the volume keys disables the reset feature and will continue to boot to wp7.
I dont know if Im helping, but thats how I resolved my situation.
How to remove memory card
Hi Herr_ando,
Firstly Congratulations on becoming a father
Secondly do not worry all is not lost, if you cannot get the handset to boot normally you can remove the memory card (without voiding the warranty too) A lot of people figured this out when they had fist purchased the HD7 and have since used the following video clip to help them upgrade the memory card size:
http://www.youtube.com/watch?v=8EcGUX3NwnQ
I have done this myself but had trouble when reading the memory card via a dongle (this is due to the differing format used by WP7) the way i got round this was either by putting the memory card into an old N97 nokia phone and using the pc software to remove the pictures from it or to use a flash drive recovery app found via google.
Hope this helps,
Creamy
It doesn't sound like you actually performed a factory reset so it's probably fine... but if you want to be safe, pull out the SD card like the previous post says. It might make you factory reset after putting it back in, but if you already save your pics and videos, who cares, right?
thesecondsfade said:
It doesn't sound like you actually performed a factory reset so it's probably fine... but if you want to be safe, pull out the SD card like the previous post says. It might make you factory reset after putting it back in, but if you already save your pics and videos, who cares, right?
Click to expand...
Click to collapse
It's okay to take out the SD card and put it back as long as the phone isn't turned on in the meantime and nothing is written to the SD card.
So it's okay if you use the SD card to recover photos and put it back in, as long as the phone stays off in this time.
@herr_ando: Congratulations on becoming a father!
Hi guys, thanks for the congratulations.
I tried removing the memory card and plugged it into a card reader, no joy reading this card, in fact it wouldnt even detect. I also tried putting it into my Toshiba Camileo, which I know deffo supports SDHC cards of this size, was unable to see it at all.
Also tried it in a new laptop, with a micro > full size adaptor, no joy, and a blackberry 8520 with mass storage enabled still cant read this card, when I choose disable mass storage it tells me the memory card isn't formatted.
I know Windowsphone7 files on the memory card isn't supposed to be accessable outside the OS but this makes data recovery impossible for me.
If this was a PC HDD or standard SD card I could run some data recovery software, and try to recover these files even if the card has been formatted. but I have no idea how to do this for this card... any ideas?
herr_ando said:
Hi guys, thanks for the congratulations.
I tried removing the memory card and plugged it into a card reader, no joy reading this card, in fact it wouldnt even detect. I also tried putting it into my Toshiba Camileo, which I know deffo supports SDHC cards of this size, was unable to see it at all.
Also tried it in a new laptop, with a micro > full size adaptor, no joy, and a blackberry 8520 with mass storage enabled still cant read this card, when I choose disable mass storage it tells me the memory card isn't formatted.
I know Windowsphone7 files on the memory card isn't supposed to be accessable outside the OS but this makes data recovery impossible for me.
If this was a PC HDD or standard SD card I could run some data recovery software, and try to recover these files even if the card has been formatted. but I have no idea how to do this for this card... any ideas?
Click to expand...
Click to collapse
Sadly, you need a Nokia cell as stated above, to read the card. Their OS is the only one that supports the partition format & password protection. I have 2 SD Cards that won't work on anything other than a Nokia cell because of this. They came out of a Nokia MusicXpress & Nuron my room mate had.
Hi mate
So you reckon if I buy a Nokia 5230 or similar I should be able to read this card? I should be able to pick one of these up for £35 or so, well worth it to get these photos back.
I have no experiance of nokia phones since the old days of my 3310. Do i need to use nokia software or does this present itself as a removable hdd in windows?
Many thanks.
herr_ando said:
Hi mate
So you reckon if I buy a Nokia 5230 or similar I should be able to read this card? I should be able to pick one of these up for £35 or so, well worth it to get these photos back.
I have no experiance of nokia phones since the old days of my 3310. Do i need to use nokia software or does this present itself as a removable hdd in windows?
Many thanks.
Click to expand...
Click to collapse
Creamy stated the n97. I'm not family with all this as I never done it, but there's a lot of threads regarding this. People using Nokia phones to unlock & reformat SD card so they'll work for other devices. As to what devices this work on, I'm not sure, but as long as the card hasn't been erased yet, it's possible that a Nokia phone will be able to read the card & transfer files to your pc. You can look through the forum for more information from people with experience. My experience only deals with trying to get these 2 SD cards working with other devices & will result in for formatting the cards.
NOTE: Also, I do believe you need the nokia desktop software install to transfer file, but am not sure. Another thing, if you do find the sd card is empty, maybe reformatting it in the nokia phone, you'll be able to directly put the sd card in your pc & use your partition recovery tools on it.
Best Digital Media Recovery Software
Hi,
Congratulations on becoming a father!
If the memory card is not recognized in the PC or it is impossible to access the data on it, the controller on the card is damaged. There is only one way to get the data back, digital media recovery and directly access their raw data with a programable digital media recovery tool. Have a look at: RecoverDataTools DigitalMediaRecoveryTool
Hello everyone, I recently bought a Moto G 2015 with 8 gb of internal storage, came with Lollipop and recently upgraded it to Marshmallow. The problem is that after restoring all my applications the sum of the used internal storage doesn't match the free space that should be available. Specifically I have 2.06 GB of installed apps and it reports that there are 3.72 GB used.. so there is almos 1.65 GB of vanished storage space. I wonder that maybe the marshmallow update file remains there and may be part of the missing space, but that cant be for all the missing storage space.
Here is a screenshot of the situation (Forum doesnt let me post link to a image: (It shows in the top bar of internal storage: 3,72GB in use of 4,54GB. Below: Apps: 2,06 GB. Cache: 2,06 MB.)
Maybe this was covered, but are the only alternatives to free that mistery space to root the phone and find the culprit?
Thanks in advance!
Carlos.
Hi there, android always eats up some internal storage, make a cache wiping and see what happens.
(Be careful about factory reset whether you attempt so, search about FRP, unfortunately been through that recently; basically don't change your google account password whenever you are attempting to factory reset your device).
Also, MM comes with an option to set sdCard as internal storage, check that out if you have a REALLY GOOD micro-sd maybe that could be your solution to a lot of future headache.
Regards!
lautta10 said:
Hi there, android always eats up some internal storage, make a cache wiping and see what happens.
(Be careful about factory reset whether you attempt so, search about FRP, unfortunately been through that recently; basically don't change your google account password whenever you are attempting to factory reset your device).
Also, MM comes with an option to set sdCard as internal storage, check that out if you have a REALLY GOOD micro-sd maybe that could be your solution to a lot of future headache.
Regards!
Click to expand...
Click to collapse
Haha, I have a 32gb Samsung EVO Performance Class 10 UHS1 card that has speeds of up to 80MBPS (read) and 20MBPS (write), and it still reported too slow. However, it works better than my Kingston 16 GB Class 10 UHS1 card... Way better. I don't think any SD card will be adequate for what the tests require, they will all say "too slow" even though it may be the highest end card.
lautta10 said:
Hi there, android always eats up some internal storage, make a cache wiping and see what happens.
(Be careful about factory reset whether you attempt so, search about FRP, unfortunately been through that recently; basically don't change your google account password whenever you are attempting to factory reset your device).
Also, MM comes with an option to set sdCard as internal storage, check that out if you have a REALLY GOOD micro-sd maybe that could be your solution to a lot of future headache.
Regards!
Click to expand...
Click to collapse
Thanks!
Hello there, first poster in XDA here. Let me tell you my issue that's been driving me crazy for the past weeks.
I've been using a Motorola Moto G3 for about two years now, running Marshmellow, with a Toshiba 32GB SD Card formatted as internal storage. My problem started a few weeks ago, when I tried to backup my Whatsapp files from internal storage to the SD Card part, and I think something went wrong in the process, since it did, indeed, move my files, but, since then the SD Card would unmount now and then, by its own accord.
I assumed my SD Card went corrupt and tried to save most of my data, but, as I said, it would unmount itself, lasting each time less and less time mounted until, finally, my phone stopped recognizing it. I played along, not being able to save anything else on the phone, since I had no more free space.
The thing is, yesterday I bought a new SD Card since I finally discovered my old one was corrupted, and I formatted this new one as internal storage as well, but now I still can't save save pictures, whether I download them or try to make a screencap. I can still download new apps, but it's quite a pain.
Anyone know how could I fix this?
Thanks in advance
EDIT:
Oh, and to list things I've already tried:
- Tried updating Android version
- Tried shutting down and rebooting a few times
- Tried wiping out data from "External Storage" and "Media Storage" in the Apps section then rebooting
I don't think you understand "adopted storage"... once you make a card adopted (internal) storage, you don't have any external storage, or an sd card from an apps point of view.
acejavelin said:
I don't think you understand "adopted storage"... once you make a card adopted (internal) storage, you don't have any external storage, or an sd card from an apps point of view.
Click to expand...
Click to collapse
Yeah, I know. However, when I go to Settings->Storage, it still recognizes the SD Card. I would show you some screenshots, but then again, I can't save pictures. The thing is. I thought I couldn't download stuff because my old SD card was corrupted, but even with the new one, I still can't manage to get it done.
RadeonThe1st said:
Yeah, I know. However, when I go to Settings->Storage, it still recognizes the SD Card. I would show you some screenshots, but then again, I can't save pictures. The thing is. I thought I couldn't download stuff because my old SD card was corrupted, but even with the new one, I still can't manage to get it done.
Click to expand...
Click to collapse
That's ok, I know what it a looks like.
Did you perform the migration of data in the adoption phase? If not, there should be an option in the 3-dot menu on the storage page.
acejavelin said:
Did you perform the migration of data in the adoption phase?
Click to expand...
Click to collapse
The thing is, as soon as I moved the files, the SD card started unmounting itself from time to time. I succesfully moved my Whatsapp files, but everything went downhill from there. I don't know if that's what you were asking...
RadeonThe1st said:
The thing is, as soon as I moved the files, the SD card started unmounting itself from time to time. I succesfully moved my Whatsapp files, but everything went downhill from there. I don't know if that's what you were asking...
Click to expand...
Click to collapse
You need a different/better microSD card if that is occurring.
And no, migrate data is part of the adoption process and if it didn't complete then the card isn't being used properly. Once the card is adopted you should not be selecting internal or external storage or moving things, that defeats the purpose of adopted storage.
The reality is adopted storage is garbage, it doesn't work quite as well as we all hoped... Which is why many manufacturers disable it, and most experienced users don't recommend it.