Moto G3 won't save pictures even with new SD Card. - Moto G 2015 Q&A, Help & Troubleshooting

Hello there, first poster in XDA here. Let me tell you my issue that's been driving me crazy for the past weeks.
I've been using a Motorola Moto G3 for about two years now, running Marshmellow, with a Toshiba 32GB SD Card formatted as internal storage. My problem started a few weeks ago, when I tried to backup my Whatsapp files from internal storage to the SD Card part, and I think something went wrong in the process, since it did, indeed, move my files, but, since then the SD Card would unmount now and then, by its own accord.
I assumed my SD Card went corrupt and tried to save most of my data, but, as I said, it would unmount itself, lasting each time less and less time mounted until, finally, my phone stopped recognizing it. I played along, not being able to save anything else on the phone, since I had no more free space.
The thing is, yesterday I bought a new SD Card since I finally discovered my old one was corrupted, and I formatted this new one as internal storage as well, but now I still can't save save pictures, whether I download them or try to make a screencap. I can still download new apps, but it's quite a pain.
Anyone know how could I fix this?
Thanks in advance
EDIT:
Oh, and to list things I've already tried:
- Tried updating Android version
- Tried shutting down and rebooting a few times
- Tried wiping out data from "External Storage" and "Media Storage" in the Apps section then rebooting

I don't think you understand "adopted storage"... once you make a card adopted (internal) storage, you don't have any external storage, or an sd card from an apps point of view.

acejavelin said:
I don't think you understand "adopted storage"... once you make a card adopted (internal) storage, you don't have any external storage, or an sd card from an apps point of view.
Click to expand...
Click to collapse
Yeah, I know. However, when I go to Settings->Storage, it still recognizes the SD Card. I would show you some screenshots, but then again, I can't save pictures. The thing is. I thought I couldn't download stuff because my old SD card was corrupted, but even with the new one, I still can't manage to get it done.

RadeonThe1st said:
Yeah, I know. However, when I go to Settings->Storage, it still recognizes the SD Card. I would show you some screenshots, but then again, I can't save pictures. The thing is. I thought I couldn't download stuff because my old SD card was corrupted, but even with the new one, I still can't manage to get it done.
Click to expand...
Click to collapse
That's ok, I know what it a looks like.
Did you perform the migration of data in the adoption phase? If not, there should be an option in the 3-dot menu on the storage page.

acejavelin said:
Did you perform the migration of data in the adoption phase?
Click to expand...
Click to collapse
The thing is, as soon as I moved the files, the SD card started unmounting itself from time to time. I succesfully moved my Whatsapp files, but everything went downhill from there. I don't know if that's what you were asking...

RadeonThe1st said:
The thing is, as soon as I moved the files, the SD card started unmounting itself from time to time. I succesfully moved my Whatsapp files, but everything went downhill from there. I don't know if that's what you were asking...
Click to expand...
Click to collapse
You need a different/better microSD card if that is occurring.
And no, migrate data is part of the adoption process and if it didn't complete then the card isn't being used properly. Once the card is adopted you should not be selecting internal or external storage or moving things, that defeats the purpose of adopted storage.
The reality is adopted storage is garbage, it doesn't work quite as well as we all hoped... Which is why many manufacturers disable it, and most experienced users don't recommend it.

Related

[Q] How to properly free space on SD card?

I have an HTC Evo with with a custom rom (CM7 7.0.2). My SD Card became full, so I figured I would delete some nandroid backups. I went ahead and did this (deleted a couple gigs worth). After doing that, my disk usage didn't seem to change - I still had a full SD card. After tinkering and cleaning some more, I still was showing a full SD card. I went ahead and partitioned. After that it still seems as though when I delete things to free up space, my disk usage stats still remain the same. Am I missing something?
Connect phone to computer with usb cable, set mount as disk drive, erase what u don't need, empty recycle bin.
Also try to mount and unmount sdcard to check free space.
LaD
You may need to reboot to get new info. Are you checking in Settings?
Sent from my Evo using Tapatalk
I went ahead and partitioned my SD card. This fixed the problem. Thanks for suggestions.
yeah.. i agree
Stiill happening...
I originally posted this thread about 5-6 months ago. After some time has passed by, I am having the same issue again... If I delete items from my SD card, it does not register the freed space. I can reboot, remount, etc. and whether I go to Settings or Titanium or Computer, it shows the same amount of storage being used. The weird part is that my SD card only has a gig on it (not 5). The only way to fix this is to partition... This is really irritating. Any thoughts?
EDIT: Okay, I went ahead and emptied the trash and everything seems to be fine.
You can also try SD Maid to free up space.
I don't know how it works on android, but when you remove stuff in GNU/Linux/unices it can take a minute or two to once again get registered as available storage.
Then just to rule out the obvious, you mentioned that you partitioned the drive, are you sure you are looking at the right drive for the available space? I would recommend going to a terminal and delete the stuff you want gone and then use the df command to see available space. I think it's in BusyBox I am not sure though but it should be. Good luck
Sent from my Nexus S using Tapatalk

[Q] Phone keeps losing installed apps on SD card

So I've been having this issue for about a week now. All the apps installed on my phones SD card once I reboot are not loading up. I know the data is still there because the first time that it happened I spent the better part of day freaking out thinking everything was gone gone. At some point I thought of checking of the data by plugging in into the computer. Turns out (1) all the apps miraculously return (2) I can't mount the SD card anymore (3) I can't unmount the SD card anymore either.
What is the deal? It's kind of annoying to lost everything every time you reboot. I'm not really in the mood to tether my phone each time for the unforeseeable future just to keep everything loaded. Has this happened to anyone before? What should I do?
Cwluc said:
So I've been having this issue for about a week now. All the apps installed on my phones SD card once I reboot are not loading up. I know the data is still there because the first time that it happened I spent the better part of day freaking out thinking everything was gone gone. At some point I thought of checking of the data by plugging in into the computer. Turns out (1) all the apps miraculously return (2) I can't mount the SD card anymore (3) I can't unmount the SD card anymore either.
What is the deal? It's kind of annoying to lost everything every time you reboot. I'm not really in the mood to tether my phone each time for the unforeseeable future just to keep everything loaded. Has this happened to anyone before? What should I do?
Click to expand...
Click to collapse
What do you mean, the icons? I'm going to assume that's what you're referring to, for this reply...
If that's what you meant, icons on the home screen take a few seconds to get themselves drawn, if apps are on SD.
You can switch to a different skin then switch back to your original skin, to get them to redraw. Or delete/reposition them one at a time. It's a workaround, but changing the skin temporarily is faster.
It's a sense bug, I'm pretty sure.
Doesn't happen if apps are installed on the phones internal storage, so until they fix it, move your apps onto internal storage, if you don't want to deal with this each time you reboot. They run faster if they're not on your SD anyway.
Unless you have waaaay more apps than you really need, of course.
Sorry should've been a little more specific. The shortcuts on my home screen are all no longer working and I'm well aware of how long it takes for sense to load them up on startup but even when I go to display all apps it only displays the apps on internal storage. In fact each and every app on the card (in the apps settings) has a funny icon that has a little "sd" on it now and just says computing and will not load.
And since writing this I can no longer get the phone to load any apps from the sd card by tethering it to the computer. It's still accessible - just downloaded today's song from amazon and played it - but apps on it are almost like they're gone.
This happens to me sometimes too. But usually when it happens to me I can go into Settings - Applications - Manage Applications and move the troublesome app to internal storage, and then it's fine. It never completely disappears.
It might do you some good to reformat your SD card. Move everything off of it first, then format it, then put everything back on.
Is it the stock 8GB SD card, or a different one?
homeslice976 said:
This happens to me sometimes too. But usually when it happens to me I can go into Settings - Applications - Manage Applications and move the troublesome app to internal storage, and then it's fine. It never completely disappears.
It might do you some good to reformat your SD card. Move everything off of it first, then format it, then put everything back on.
Click to expand...
Click to collapse
Sold, since I can no longer access the SD card and I've got nothing to listen to at work...
zuriken said:
Is it the stock 8GB SD card, or a different one?
Click to expand...
Click to collapse
Yup.
@homeslice976 copied, formatted (made sure it was FAT32), copied everything back and no dice. Same symptoms, Apps will not load.
@zuriken I don't know why you asked about the stock SD card or not, do you think it needs to be replaced? It's only been since February.
Cwluc said:
@homeslice976 copied, formatted (made sure it was FAT32), copied everything back and no dice. Same symptoms, Apps will not load.
@zuriken I don't know why you asked about the stock SD card or not, do you think it needs to be replaced? It's only been since February.
Click to expand...
Click to collapse
Did you do a full, not quick format? Scan for bad sectors/errors?
Scott_S said:
Did you do a full, not quick format? Scan for bad sectors/errors?
Click to expand...
Click to collapse
full format, chkdsk /f, still nothing though. This is honestly getting to the point where I'm tempted to switch to another phone. Why can't I access my stuff?
Another new bonus, every time I get some sort of alert it now plays random MP3s from the SD card. What is going on...
Cwluc said:
full format, chkdsk /f, still nothing though. This is honestly getting to the point where I'm tempted to switch to another phone. Why can't I access my stuff?
Another new bonus, every time I get some sort of alert it now plays random MP3s from the SD card. What is going on...
Click to expand...
Click to collapse
I'd try a brand new, good quality SD card before resorting to switching phones.
Have you flashed any custom roms or anything? I didn't see you mention either way.
Scott_S said:
I'd try a brand new, good quality SD card before resorting to switching phones.
Have you flashed any custom roms or anything? I didn't see you mention either way.
Click to expand...
Click to collapse
It's gonna be a little while until I can try a new SD card but I'll get back to you.
The only ROM I loaded was the one to originally root that removed the uploading cap from ATT.
I also solved where the random sounds were coming from apparently it doesn't want to play my selected theme and no matter what I do the only one that works is the original HTC default 2010 one or if I download any only the Celesta theme plays... I have a sinking feeling that copying all this funky data isn't going to resolve anything but I'll give it a go.
Cwluc said:
It's gonna be a little while until I can try a new SD card but I'll get back to you.
The only ROM I loaded was the one to originally root that removed the uploading cap from ATT.
I also solved where the random sounds were coming from apparently it doesn't want to play my selected theme and no matter what I do the only one that works is the original HTC default 2010 one or if I download any only the Celesta theme plays... I have a sinking feeling that copying all this funky data isn't going to resolve anything but I'll give it a go.
Click to expand...
Click to collapse
Good luck.
Since you haven't been messing with multiple roms and such, I don't know what else it could be, other than the SD card taking a dump.

[Q] Cannot delete or add to SD card

A few days ago, I tried taking some pictures with my Droid Charge and the pics would not save. I tried in the stock camera app and in CameraZoom EX. CameraZoom gave me an error message "failed to save photo to SD car (error code=2). I figured I was out of space.
My Titanium Backup scheduled backup did not run the next day. So, I assumed I was out of space.
I connected the phone to my PC and deleted some pics and music. WHen I was in WIndows explorer, it said I had about 2 GB free after doing all of this.
When playing music today, I noticed files that I had deleted before still present on the phone. I thought this was weird. I went back and checked and all the stuff I thought I deleted was still there.
I searched on the CameraZoom EX error code 2. It directed to remove and reinsert the card and reboot. I tried that. I have tried unmounting and then mounting with no success either.
My phone seems to be working fine, but I cannot delete or add anything to the microSD card (the original that came with the phone). It does not matter if I use my WIndows 7 laptop, desktop, or various file managers on the phone itself.
ANy idea what is going on?
To me, it sounds like the SD card is going bad. Not a common occurrence but it can happen. You're lucky you can still read from it... I would suggest getting a new SD card (Verizon might even give you a new one free) and copying your data to it before sectors start going bad. By the way, how did you manage to full up 32 gb?
Or I could be blowing this out of proportion and it's just a matter of write protection on the card.
Sent from my SCH-I510 using xda premium
Another option is to copy everything off the SD card, format it, and try to write everything back. Sometimes a format can joggle a bugged card.
It is mostly music that I have on there. I am not sure how write protection would have gotten on the microSD card or how I would remove it. It does not have a physical togge like an SD card does.
I think I may have to try re-formatting. Ugh.
It is mostly music that I have on there. I am not sure how write protection would have gotten on the microSD card or how I would remove it. It does not have a physical togge like an SD card does.
I think I may have to try re-formatting. Ugh.
Corrupted SD card. Call VZW and be nice on the phone, explain the situation, hopefully they send you a new one.
Hmmm, this is interesting. I cannot even format the microSD card. I tried to do it through Windows Explorer. It looked like it worked. I then tried to copy files back on and it choked halfway through on a movie, I think.
Anyway, what was more interesting is that when I looked at the drive again, everything was back where it originally was. So, the re-formatting must not have actually worked.
I then tried to erase the SD through the options in Android. I unmounted. I then selected Erase SD card. After rebooting (to just be safe), the SD card still is untouched.
THis microSD card has become an impenetrable force. More realistically, it must have write-protection enabled somehow as that is the only thing I can think of.
The question is how do I find out if write protection is enabled and how to disable it? Any ideas are appreciated. Thanks.

[Q] Sensation erased all data on SD upon update

Title says it all. I was prompted for an update on my phone. All data was erased on the card, i believe. Since my contacts are still intact. As well as the apps i've downloaded.
Why in the HELL did this happen?
I'm sure the question of getting my data back is out of the equation. Oh well... at least i can ask the former question.
What the hell happened?
Are you rooted or was this a ota update? All I can think of its possibly a faculty SD card. Was there any option to format SD card or was it a straight over the air update ? Seems like the SD was bad. Perhaps get another ad card to prevent this happening in the future. This is a guess. Very strange indeed. Never heard of this happening with a ota update. Best wishes.
Sent from my Sensation 4G using xda premium
Did you check the space remaining on your memory card? Maybe it's just a reading error after you updated.
Perhaps you want to manually mount your sd from the settings
Swyped From My Sensation.
Mount manually? ...errrm. No need to. Also, i have no idea what "rooted" means. I saw a notification for an update, so i updated. Also, like i said, the data is gone. There's no music, photos. Nothing that i've saved myself on the SD card. Just the apps i've gotten that are on internal memory. This has become a huge question, more than anything. I'm curious as to what in the hell made this happen. Also, as for suggesting the purchase of a new SD card. That's funny. I'm in no position to spend money on something that came with my phone, and SHOULD be working. If anything, my service provider should do that for me. I didn't do anything to the card. I updated the phone, and everything that was on it got erased.
Dude maybe your sd card is unmounted and you need to manually mount it... go to settings > storage scroll down and find mount sd card..
Swyped From My Sensation.
It's BEEN mounted. Was never un-mounted. Phone updated, SD got erased.
UPDATE: Ok...I've explored the phone on my PC, and found a folder called DCIM (generic digital cam folder name), and all my pictures were there. But when i go to the gallery on the phone, they don't appear there... ?!
As for my music, haven't found it.
Also, there's a folder named "LOST.dir"
But it's empty.

Main storage not available on Motorola G7 power

Hi!
I have Motorola G7 power xt-1955-4.
And I also got a 512gb Kingston hama sdcard.
The card was formatted as internal storage.
The problem is that today I saw that I can't access the files on my phone. This happened after I moved several files from phone to my computer, to free up some space.
Now, when I open File manager it shows "main storage not available".
I reinserted my SD card a couple of times, but I keep having a notification saying "checking sdcard... Reviewing current content".
When I go to Settings - Storage it says only "sdcard checking..".
When I press on "Checking sd card" notification only it gives me the option to Forget.
How can I access my SD card without formatting it?
Thank you.
You said you moved some files from the card to your PC? How did you do this? If you removed the card from the phone and put it in your PC, then what you effectively did was slice off part of your phone's storage, messed with the files, and put it back in. You cut off a piece of brain, rooted around in it, and tried to reattach it.
Internal storage means the card is not removable, and the storage space will be filled with files essential to the phone. Chances are to get the card to work again it needs to be reformatted.
dannyetlv said:
Hi!
I have Motorola G7 power xt-1955-4.
And I also got a 512gb Kingston hama sdcard.
The card was formatted as internal storage.
The problem is that today I saw that I can't access the files on my phone. This happened after I moved several files from phone to my computer, to free up some space.
Now, when I open File manager it shows "main storage not available".
I reinserted my SD card a couple of times, but I keep having a notification saying "checking sdcard... Reviewing current content".
When I go to Settings - Storage it says only "sdcard checking..".
When I press on "Checking sd card" notification only it gives me the option to Forget.
How can I access my SD card without formatting it?
Thank you.
Click to expand...
Click to collapse
Sorry I'm a bit late. I had this same issue recently. Until now, I have had a problem with any program recognizing the drive without offering to format it first. I can't do that because I am stupid and had important files on there I need. I just located DiskGenius and I am running it now.
Not sure this will repair the issue, but it recognized the sd card which I had set as the primary storage not knowing something like this could happen. It is running a search now for bad sectors. When it finds them, it will provide a repair, but the sectors will be deleted. I am hoping it won't be the sectors that contain my files that I need to recover. But it's a step in the right direction.
I now know not to set an sd card as main storage for Android, because it encrypts the files, and it tied the SD card to the system. I can't even install apps right now because the main storage is non existent.
I just had to throw out a 62g card due to corruption. I do t know how it happened but I eventually had to factory reset/wipe phone. I put the card in a laptop to reformat it. Wouldn't work. I'm getting a new card, but I will not make it phone storage. Bummed me out.

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